Dimetra IP 2006

System Release 6.0

Telephone Interconnect
Feature Manual

6802800U65-B
July 2006
 Copyrights
The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries
preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in
the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the
copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale
of a product.
Disclaimer
Please note that certain features, facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system, or
may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact
for further information.
Trademarks
Motorola, the Motorola logo, and all other trademarks identified as such herein are trademarks of Motorola, Inc. All other product or service names are the
property of their respective owners.
Copyrights
© 2006 Motorola, Inc. All rights reserved.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by
any means, without the prior written permission of Motorola, Inc.
 Dimetra IP System Release 6.0
System Documentation
Booklet 3-1: Managing Zone Infrastructure
Booklet 3-2: Managing Radio Users
Volume 1 Volume 2 Volume 3 Booklet 3-3: Administering Servers, Volume 4
Understanding Fault Configuration Controllers and Gateways Accounting
your Dimetra IP Management Management Booklet 3-4: Managing Network Transport Equipment Management
System Booklet 3-5: Administering Databases
Booklet 3-6: Feature Configuration
6802800U51 6802800U52 6802800U53 Booklet 3-7: Fleetmap Management 6802800U54

Volume 5 Volume 7 Volume 8

Booklet 5-1: Monitoring System Volume 6
Performance High Level Field Replace-
Performance Security
Management Diagnostics and able Units
Booklet 5-2: Managing Network Transport Management
Troubleshooting and Entities
Equipment Performance
6802800U55 6802800U56 6802800U57 6802800U58

Booklet 9-1: Master Site

Volume 9 Volume 10 Volume 11
Hardware Installation Booklet 10-1: Authentication, Encryption and
Installation and Authentication, End-to-End
Booklet 9-2: Master Site Provisioning - Installation and
Configuration Encryption and Secure
Software Installation Configuration
Provisioning Communications
Booklet 9-3: Network Transport Applications Booklet 10-2: Managing Authentication,
6802800U59 Installation and Configuration 6802800U60 Encryption and Provisioning 6802800U61

Security/Authentication Feature Manuals

PCI Short Form PCI Crypto KMF Crypto Alias Integrated MultiCADI UCS
Crypto Card Card Upgrade Card Instruction Solution (AIS) Feature Synchronisation
Service Manual Manual Manual Feature Manual Manual Tool Manual

6802700U92 6881132E24 6881003Y85 6802800U66 6802800U67 6802800U62

AUC Crypto End to End Air Interface Backup/Restore Network Telephone

Card Instruction Encryption Encryption Collector Security Interconnect
Manual KVL3000 Plus KVL3000 Plus Application Feature Manual Feature Manual
User Guide User Guide User Guide
6802800U71 6802800U14 6802800U15 6802800U22 6802800U70 6802800U65

KVL 3000 Plus Provisioning Data MCC 7500

key Variable Centre Users Feature Manual Feature Manual
Loader Service Manual
Manual
6802800U69 6802800U64
6802800U68 6802800U40

Online Help

Affiliation Application Authentication Performance FullVision RCM RCM

Display launcher Centre Reports Online Help Online Help Reports
Online Help Online Help Online Help Online Help Online Help

Software UCM ZCM ZoneWatch System and KMF TESS

Download Online Help Online Help Online Help Zone Profile Online Help Online Help
Online Help Online Help
 Service Information

EMEA Systems Support Centre (ESSC)

The EMEA Systems Support Centre provides a Technical Consulting service. This service is accessed via the Call
Management Centre.

Jays Close, Viables Industrial State

Basingstoke, Hampshire RG22 4PD,
United Kingdom
Contact via Call Management Centre
Telephone: +44 (0) 1256 484448
Email: ESSC@motorola.com

European Systems Component Centre (ESCC)

The European System Component Centre provides a repair service for infrastructure equipment, including the
MBTS. Customers requiring repair service should contact the Call Management Centre to obtain a Return
Authorisation number. The equipment should then be shipped to the following address unless advised otherwise.

Motorola GmbH CGISS

European Systems Component Centre
Am Borsigturm 130
13507 Berlin
Germany
Telephone: +49 (0) 30 66861414
Telefax: +49 (0) 30 66861426
E-Mail: ESCC@motorola.com

Parts Identification and Ordering

Request for help in identification of non-referenced spare parts should be directed to the Customer Care
Organization of Motorola’s local area representation. Orders for replacement parts, kits and assemblies should be
placed directly on Motorola’s local distribution organization or via the Extranet site Motorola Online at
https://emeaonline.motorola.com.

EMEA Test Equipment Support

Information related to support and service of Motorola Test Equipment is available by calling the Motorola Test
Equipment Service Group in Germany at +49 (0) 6128 702179, Telefax +49 (0) 6128 951046, through the
Customer Care Organization of Motorola’s local area representation, or via the Internet at
http://www.gd-decisionsystems.com/cte/.

Your Input
...is much appreciated. If you have any comments, corrections, suggestions or ideas for this publication or any
other requiremens regarding Motorola publications, please send an e-mail to doc.emea@motorola.com.

Updated Versions of this Manual

......are available at our Extranet site Motorola Online. Contact us at doc.emea@motorola.com for access.
 Document
History

Document History
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The following major changes have been implemented in this manual since the previous edition:

Edition Description Date

6802800U65–A Initial release Jun06
6802800U65–B Figure 3–5 updated Jul06

6802800U65-B July 2006 i

Document History

ii 6802800U65-B July 2006

 Table
of
Contents

Contents
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Telephone Interconnect Feature Manual

Icon Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -xiv

Chapter 1: Description
Telephone Interconnect Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Motorola Telephone Interconnect Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Echo Canceller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Enhanced Telephone Gateway (ETG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2: Technical Overview

Telephone Interconnect Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Relationship Between Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Limiting Access to Interconnection Services . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Call Setup Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Radio-to-Landline Interconnect Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Landline-to-Radio Interconnect Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Call Initiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Call Initiation Process for Direct Inward Dialling Operation . . . . . . . . . . . . . . . . . 2-6
Call Initiation Process for Non-Direct Inward Dialling Operation. . . . . . . . . . . . . . . 2-6
Call Setup Process for Direct Inward Dialling and Non-Direct Inward Dialling Operation . . . 2-7
Telephone Interconnect Call Continuation/Call Maintenance . . . . . . . . . . . . . . . . . . . 2-7
Control Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Update Grants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Telephone Interconnect Call Termination and Call Teardown . . . . . . . . . . . . . . . . . . . 2-8
Radio-Initiated Termination During Active Interconnect Call. . . . . . . . . . . . . . . . . 2-8
Landline Initiated Termination During Active Interconnect Call . . . . . . . . . . . . . . . 2-8
System Initiated Interconnect Call Termination . . . . . . . . . . . . . . . . . . . . . . . 2-8
Roaming During a Telephone Interconnect Call . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Roaming During an Active Interconnect Call . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Roaming During Busy Interconnect Call . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Roaming While Ringing for Landline-to-Radio Call . . . . . . . . . . . . . . . . . . . . . 2-9

Chapter 3: Telephone Interconnect Service Hardware Installation

General Hardware Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Equipment Inspection and Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Placement Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

6802800U65-B July 2006 iii

Contents

Weight Distribution within a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Cabling Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Human Exposure Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Static Sensitive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
MTIG Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
MTIG Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
MTIG Server — Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
MTIG — Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Voice Card and E1 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
MTIG - Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
MTIG Server - Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
MTIG Server- Rack-Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
MTIG Server - Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
MTIG Server - Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
MTIG Server to HP Procurve LAN Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
MTIG Server - Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Echo Canceller - Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Echo Canceller Front and Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Echo Canceller - Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Power Connections for the Echo Canceller . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
AC Power Input Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Chapter 4: Motorola Telephone Interconnect Gateway Software Installation

Software Preinstallation Requirements and Considerations . . . . . . . . . . . . . . . . . . . . . . 4-1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
System BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
MTIG Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Installing Network Security Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
MTIG Software Reinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Chapter 5: Motorola Telephone Interconnect Gateway Software Configuration

Configuring the MTIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Configuring the E1 Cable Length Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Chapter 6: Operation
Start Up of the Motorola Telephone Interconnect Gateway . . . . . . . . . . . . . . . . . . . . . . 6-1
Switching off the Motorola Telephone Interconnect Gateway . . . . . . . . . . . . . . . . . . . . . 6-1
Stopping and Starting the Application on Windows XP . . . . . . . . . . . . . . . . . . . . . 6-1
Switch Off the MTIG PC on Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
MTIG Tone Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
General Tone Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Defining a Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Defining a Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Defining a Continuous Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Defining a DTMF Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Defining a Wave File Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

iv 6802800U65-B July 2006

Telephone Interconnect Feature Manual Contents

Chapter 7: Echo Canceller Configuration

Echo Canceller Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Echo Cancellor Cable Specification and COM Port Settings . . . . . . . . . . . . . . . . . . . 7-1
Echo Canceller Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Reconfiguration of Echo Return Loss Setting to 3dB. . . . . . . . . . . . . . . . . . . . . . . 7-4
Configuration of an Unused Digroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Chapter 8: System Configuration/Optimization

Private Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Shared Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Call Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
PBX Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
PSTN Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Call Re-Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
No Call Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Land to Mobile Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Receiving the Called Party Number Digits . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Call Route Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Mobile Radio Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Mobile to Land Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Barring of Telephone Interconnect Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Barring of Outgoing Telephone Interconnect Calls. . . . . . . . . . . . . . . . . . . . . . . . 8-12
Barring of Incoming Telephone Interconnect Calls. . . . . . . . . . . . . . . . . . . . . . . . 8-14
Level of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Configuration of the ZCM and UCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Configuration for Tetra Site Controller (TSC) using the EBTS Service Software (TESS) . . . . . . . . 8-17
Configuration for Mobile Station using the Customer Programming Software (CPS) . . . . . . . . . . 8-18

Chapter 9: Troubleshooting
MTIG Hardware - Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Audience Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Where to Go for Additional Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Parts Identification and Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
EMEA Test Equipment Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Call Management Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
EMEA Systems Support Centre (ESSC) . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
European Systems Component Centre (ESCC) . . . . . . . . . . . . . . . . . . . . . . . 9-3
MTIG Server - Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
When the Server Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Diagnostic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Problems after Initial Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
MTIG Server - LEDs, Switches, and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Front Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Rear Panel LED and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
System Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Troubleshooting Power Source Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Troubleshooting the MTIG Using the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Motorola Telephone Interconnect Gateway Failure. . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Other Interconnect Failure Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

6802800U65-B July 2006 v

Contents

Chapter 10: Field Replaceable Units and Entities

MTIG and Echo Canceller FRU/FREs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
HP Server Modules Replacement Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Electrostatic Discharge Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Server Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Preparation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Powering Down the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Removing the MTIG Server from the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Hard Disk Drive (Hot-Plug U320 SCSI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Installing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Hot-Plug AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Removing and Installing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Power Supply Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
Removing and Installing the Power Supply Fan Assembly . . . . . . . . . . . . . . . . . . . 10-10
Processor Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Removing and Installing the Processor Fan Assembly . . . . . . . . . . . . . . . . . . . . . 10-12
EI Card and Voice Card Replacements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Removing and Installing the E1 and the Voice Cards. . . . . . . . . . . . . . . . . . . . . . 10-14
Periodic Maintenance Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Motorola Telephone Interconnect Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Echo Canceller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15

Appendix A: TETRA/Dimetra Glossary

vi 6802800U65-B July 2006

 List
of
Figures

List of Figures
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Figure 1-1: Telephone Interconnect Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Figure 2-1: Telephone Interconnect Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Figure 2-2: Interconnect Call Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Figure 3-1: Telephone Interconnect (TI) - System Diagram . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-2: MTIG Server - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-3: MTIG Server - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-4: MTIG Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Figure 3-5: Echo Canceller Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Figure 3-6: Echo Canceller Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Figure 3-7: Echo Canceller Connection Scheme for Digroup 1 . . . . . . . . . . . . . . . . . . . . 3-14
Figure 3-8: Echo Canceller Connection Scheme for Digroup 2 . . . . . . . . . . . . . . . . . . . . 3-14
Figure 6-1: Create the Tone ID Folder for a Sequence . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Figure 6-2: #100 Folder after Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Figure 6-3: S01 Folder after Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Figure 6-4: S02 Folder after Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Figure 6-5: Completed Continuous Tone Definition . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Figure 6-6: Completed DTMF Tone Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Figure 6-7: Completed Wave Tone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Figure 8-1: Private Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Figure 8-2: Shared Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Figure 8-3: Principle of Call Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Figure 8-4: Call Routes in Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Figure 8-5: Q-SIG Called Party Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Figure 8-6: Incoming Call Route Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Figure 8-7: Translating DDI Numbers into ISSIs . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Figure 8-8: The Difference Between Addressing with DDI Number and ISSI . . . . . . . . . . . . . 8-11
Figure 8-9: Relationships between MS Users, Exclusion Classes and Disallowed Dialling Patterns . . . 8-13
Figure 8-10: How Disallowed Dialling Patterns Work . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Figure 9-1: Identifying the Front Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . 9-8
Figure 9-2: Identifying the Rear Panel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . 9-9
Figure 9-3: Locating the System Board LEDs and Switches . . . . . . . . . . . . . . . . . . . . . 9-10
Figure 10-1: Hard Disk Drive Locations in the Server . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Figure 10-2: Removing the Hard Disk Drive from the Server . . . . . . . . . . . . . . . . . . . . . 10-8
Figure 10-3: Installing the Hard Disk Drive into the Server. . . . . . . . . . . . . . . . . . . . . . 10-8
Figure 10-4: Hot-Plug Power Supply Removal/Installation . . . . . . . . . . . . . . . . . . . . . . 10-9
Figure 10-5: Power Supply Fan Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Figure 10-6: Processor Fan Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Figure 10-7: E1 and Voice Card Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-14

6802800U65-B July 2006 vii

List of Figures

This page intentionally left blank.

viii 6802800U65-B July 2006

 List
of
Tables

List of Tables
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Table 3-1: MTIG Server - Dimension and Weight Specifications . . . . . . . . . . . . . . . . . . . 3-9

Table 3-2: MTIG Server - Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Table 3-3: MTIG Server - Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . 3-11
Table 3-4: MTIG to Ethernet LAN Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Table 4-1: Configuration Settings for MTIG Software Installation . . . . . . . . . . . . . . . . . . 4-2
Table 5-1: Default Values for MTIG 1 Network Configuration for Zone 1 . . . . . . . . . . . . . . . 5-3
Table 5-2: Values to Enter in the Registry for Different Cable Length . . . . . . . . . . . . . . . . . 5-3
Table 6-1: MTIG Tone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Table 6-2: Predefined Tones in the MTIG Registry. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Table 6-3: General Tone Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Table 6-4: Parameters to Define a Tone in the Windows Registry . . . . . . . . . . . . . . . . . . . 6-5
Table 6-5: Sequence Definition Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Table 6-6: Definition of a Sequence with More Tones . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Table 6-7: Continuous Tone Definition Example . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Table 6-8: DTMF Tone Definition Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Table 6-9: Wave Tone Definition Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Table 7-1: Cable Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Table 7-2: COM Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Table 8-1: Overview of Telephone Interconnect Parameters for the Dimetra system . . . . . . . . . . 8-15
Table 9-1: Diagnostic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Table 9-2: Front Panel Power-On/Standby LED Is Not On . . . . . . . . . . . . . . . . . . . . . . 9-6
Table 9-3: Server Does Not Have Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Table 9-4: Identifying the Front Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Table 9-5: Rear Panel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Table 9-6: System Board LEDs and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Table 9-7: Power Source Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Table 9-8: Top 5 List of Common Error Messages in the Event Viewer . . . . . . . . . . . . . . . . 9-14
Table 10-1: MTIG Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Table 10-2: Echo Canceller Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Table 10-3: Field Replaceable Unit Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Table 10-4: Hard Disk Drive Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Table 10-5: Field Replaceable Unit Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Table 10-6: Power Supply Fan Assembly - Field Replaceable Unit . . . . . . . . . . . . . . . . . 10-10
Table 10-7: Processor Fan Assembly — Field Replaceable Unit . . . . . . . . . . . . . . . . . . 10-11
Table 10-8: E1 Card and voice Card FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Table 10-9: Motorola Telephone Interconnect Gateway: Motorola Telephone Interconnect Gateway . . 10-15
Table 10-10: Echo Canceller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Table A-1: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

6802800U65-B July 2006 ix

List of Tables

This page intentionally left blank.

x 6802800U65-B July 2006

 List
of
Procedures

List of Procedures
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Procedure 3-1: How to Install the Universal Rack Rail for the MTIG Server . . . . . . . . . . . . . . 3-10
Procedure 3-2: How to Install the MTIG Server into the Rack . . . . . . . . . . . . . . . . . . . . 3-11
Procedure 4-1: How to Disable Hyper-Threading in the BIOS . . . . . . . . . . . . . . . . . . . . 4-3
Procedure 4-2: How to Install the MTIG Software . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Procedure 4-3: How to Reinstall MTIG Software . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Procedure 5-1: How to Configure the MTIG Ethernet . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Procedure 5-2: How to Configure the NtpServer IP Address . . . . . . . . . . . . . . . . . . . . . 5-2
Procedure 5-3: How to change the MTIG IP Address for Windows XP . . . . . . . . . . . . . . . . 5-2
Procedure 5-4: How to Configure the E1 Cable Length Values . . . . . . . . . . . . . . . . . . . . 5-3
Procedure 6-1: How to Stop the Application on Windows XP . . . . . . . . . . . . . . . . . . . . 6-1
Procedure 6-2: How to Switch Off the MTIG PC on Windows XP . . . . . . . . . . . . . . . . . . 6-2
Procedure 6-3: How to Change the General Tone Parameters . . . . . . . . . . . . . . . . . . . . . 6-4
Procedure 6-4: How to Define a Sequence in the Registry Editor . . . . . . . . . . . . . . . . . . . 6-6
Procedure 7-1: How to Configure the Echo Canceller Hardware . . . . . . . . . . . . . . . . . . . 7-2
Procedure 9-1: How to Use the Event Viewer for Windows XP . . . . . . . . . . . . . . . . . . . . 9-13
Procedure 10-1: Removing the MTIG Server from the Rack . . . . . . . . . . . . . . . . . . . . . 10-6
Procedure 10-2: How to Remove the Hot Plug U320 SCSI Hard Disk Drive . . . . . . . . . . . . . . 10-8
Procedure 10-3: How to Install the Hard Disk Drive into the Server. . . . . . . . . . . . . . . . . . 10-8
Procedure 10-4: How to Remove the Power Supply from the Server . . . . . . . . . . . . . . . . . 10-9
Procedure 10-5: How to Remove and Install the Power Supply Fan Assembly . . . . . . . . . . . . 10-10
Procedure 10-6: How to Remove and Install the Processor Fan Assembly . . . . . . . . . . . . . . 10-12
Procedure 10-7: How to Remove and Install the E1 and the Voice Cards . . . . . . . . . . . . . . 10-14

6802800U65-B July 2006 xi

List of Procedures

This page intentionally left blank.

xii 6802800U65-B July 2006

 About
This
Manual

Telephone Interconnect Feature Manual

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

What is Covered In This Manual?

This manual describes the Telephone Interconnect subsystem and its components. It provides the information
necessary to install, configure, operate and maintain the components in a Telephone Interconnect subsystem,
including the Motorola Telephone Interconnect Gateway, and the Echo Canceller.

Helpful Background Information

It is assumed that the reader is familiar with general computer administration and is
familiar with Dimetra IP operating principles.

Volume 1, Understanding Your Dimetra System, provides a comprehensive physical, logical,

and functional description of the Dimetra IP system.

Related Information
Throughout this manual references are made to the following other Dimetra manuals:

• Volume 1, Understanding Your Dimetra System

• Volume 3, Configuration Management
• Volume 9, Master Site Software Installation
• Network Security Feature Manual
• ZCM Online Help
• UCM Online Help

6802800U65-B July 2006 xiii

Icon Conventions

Icon Conventions
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The document set is designed to give the reader more visual cues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.

SUGGESTION

A suggestion implies a recommendation or tip from Motorola, that does not require to be
followed, but might be helpful. There is no warning level associated with a Suggestion.

Notes contain information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader
how to complete an action (when it is not part of the current procedure, for instance), or tell the
reader where something is located on the screen. There is no warning level associated with a Note.

Information that is crucial to the discussion at hand, but that is not a Caution or Warning, receives
an Important icon. There is no warning level associated with the Important icon.

The caution icon implies information that must be carried out in a certain manner
to avoid problems, procedures that may or may not be necessary as determined
by the reader’s system configuration, and so on. Although no damage will occur if
the reader does not heed the caution, some steps may need repeating.

The warning icon implies potential system damage if the instructions or

procedures are not carried out exactly, or if the warning is not heeded.

The danger icon implies information that, if disregarded, may result in severe
injury or death of personnel. This is the highest level of warning.

xiv 6802800U65-B July 2006

 Chapter

1
Description
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Telephone Interconnect Subsystem

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The telephone interconnect subsystem provides an interface between the Dimetra radio network and an
external telephone network, allowing telephone interconnect calls to be made between Dimetra mobile
stations and external landline telephones. The external telephone network consists of either customer PABXs
or the PSTN or both. The telephone interconnect subsystem includes up to 4 Motorola Telephone Interconnect
Gateways (MTIGs), 4 echo cancellers, and a customer-supplied private branch exchange (PBX) which
provides trunking and physical connection to the PSTN. Optionally the customer may wish to provide an
Enhanced Telephone Gateway (ETG) if several customer PABXs are to be connected. In any case, the
interface from the Dimetra radio network, in terms of telephony, is currently provided in the QSIG format.
If multiple MTIGs are installed at the Mobile Switching Office (MSO), they are connected to separate
transitional LANs (TLANs) on the LAN switch for greater reliability of telephone interconnect services. The
MTIG provides conversion of audio traffic between the packet-based IP network and circuit-switched pulse
code modulation (PCM) audio required by the external network. Also the MTIG provides a gateway for the
call control and setup/teardown instructions exchanged between zone controller and external network in order
to handle telephone calls. Individual telephone interconnect paths are defined in the Zone Configuration
Manager. Additional telephone interconnect settings for individual radio users, along with other cluster wide
settings for telephone interconnect services, are made through the User Configuration Manager.
.

6802800U65-B July 2006 1-1

Motorola Telephone Interconnect Gateway Chapter 1: Description

Figure 1-1 Telephone Interconnect Subsystem

Motorola Telephone Interconnect Gateway

The MTIG operates under the direction of the zone controller to vocode audio between ACELP and A-law
PCM and to route this audio between the IP network and the E1 connecting to the customer-supplied PBX.
The MTIG also generates any required tones for telephone interconnect operation and provides a gateway
path for the QSIG control signalling between the zone controller and the PBX. The MTIG physically connects
to the LAN switch and the echo canceller. The zone controller communicates with the MTIG over the LAN to
direct the setup and teardown of telephone interconnect call. The MTIG is a standard PC rack-mountable
chassis with several internal slots which include an E1 card and a voice card. The field replaceable E1 card
has two ports for interfacing to the echo chanceller/PBX. The server includes the microprocessor for running
the operating system and the telephone interconnect application software. The voice card has an RJ-45 port
for connecting with the LAN switch. The server has ports for connection of a keyboard, mouse and monitor.
The MTIG also includes a hard drive, CD-ROM drive, cooling fan and power supply. The MTIG runs the
Windows XP operating system and the necessary telephone interconnect applications. Up to four Motorola
Telephone Interconnect Gateways are supported in each zone, which can be configured with 1 or 2 E1’s. Up
to 120 channels are supported in a zone as channels for telephone interconnect calls. The configuration
parameters for the Motorola Telephone Interconnect Gateway and for the telephone interconnect paths are
defined in Zone Configuration Manager. Other parameters which affect telephone interconnect services, and
the ability of users to employ these services, are defined in the User Configuration Manager for the cluster.

1-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Echo Canceller
The echo canceller suppresses any echo from the external network that would otherwise be directed to the
mobile station during a telephone interconnect call. The echo canceller interfaces between the Motorola
Telephone Interconnect Gateway and the customer-supplied PBX. The echo canceller contains a dual E1 card
which is able to support up to 60 traffic channels. One Echo Canceller per MTIG is used, with a capacity
of 2 E1’s. If required by system resilience only 1 E1 will be configured in the MTIG-EC boxes. The echo
canceller does not have redundant power supply. Both AC and DC supplies are supported.

Enhanced Telephone Gateway (ETG)

The ETG is a standard PBX, which together with the Dimetra systems Call Route functionality provides
routing and interfacing capabilities to multiple external networks. These are typically larger networks, which
are required to connect to multiple user organization PBXs as well as PSTN. For this type of networks an
Enhanced Telephone Gateway (ETG) is required, but not all zones need to have a MTIG/EC and ETG
installed. The Dimetra system typically connects to an ETG, which again connects to the various external
networks, i.e. customer PBXs or PSTN. The system typically uses one PBX Call Route per customer PBX.
The PBX Call Route only needs to be configured for the zone to which the PBX is connected i.e. where the
customer organization users are defined and the PBX is physically connected via the ETG. The Call Route
will automatically be distributed to other zones allowing the call route to be addressed from any zone.

6802800U65-B July 2006 1-3

Enhanced Telephone Gateway (ETG) Chapter 1: Description

This page intentionally left blank.

1-4 6802800U65-B July 2006

 Chapter

2
Technical Overview
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Telephone Interconnect Service

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Telephone interconnect capability allows radio users to initiate and receive full-duplex calls through a
connection to the Public Switched Telephone Network (PSTN) or customer PBXs. Besides the usual
system infrastructure, telephone interconnect requires a Motorola Telephone Interconnect Gateway,
Echo Canceller, and customer-supplied Private Branch Exchange (PBX).

Figure 2-1 Telephone Interconnect Diagram

6802800U65-B July 2006 2-1

Relationship Between Components Chapter 2: Technical Overview

The telephone interconnect feature builds upon all of the configuration and infrastructure
discussed up to this point. With talkgroup calls and unit-to-unit calls, all parties to the
conversations all reside somewhere on the Dimetra IP system.
For telephone interconnect calls, one of the parties is outside of the Dimetra IP system and is
connected through landline telephone to the mobile stations in the system.

The Dimetra IP system supports radio-to-landline and landline-to-radio interconnect calls.

It does not support interconnect calls to and from talkgroups.

Relationship Between Components

The zone controller uses call control client software to interface with call control server software running
on the Motorola Telephone Interconnect Gateway. The call control server software translates the zone
controller’s commands into a format compatible with the PBX and forwards them to the PBX. In this
way, the zone controller communicates to the PBX so that telephone interconnect calls can be made
from mobile stations to the PSTN, and from the PSTN to individual mobile stations.
In addition to audio, the telephone interconnect system supports the generation of Dual Tone
Multi-Frequency (DTMF) overdial tones (touch-tone), and other messaging tones (for example,
end-of-call warning). This is done using tone generation client and server software installed in the
Motorola Telephone Interconnect Gateway. This is a necessary feature since digital mobile stations
cannot generate their own overdial tones (touch-tones). This capability is essential for accessing
automated voice mail systems, or other types of automated resources.

Configuration
Mobile stations must be properly programmed to make and receive telephone interconnect calls.

Limiting Access to Interconnection Services

Telephone interconnect services are very intensive users of system time. Each call requires a single channel to
be dedicated for the duration of the call, and telephone calls typically last longer than talkgroup calls. Because
of this, and because of direct toll costs, it is essential that you have the ability to limit the use of this feature.

Limiting Interconnect through Mobile Station and User Configuration

Mobile stations can be programmed so they can receive telephone interconnect calls, but not initiate them.
Mobile stations can also be programmed with specific call lists (telephone numbers) and configured to
prevent users from calling non-programmed phone numbers. Individual radio users may be configured
with maximum monthly call times through the Radio User object in the UCM.

2-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Individual Interconnect Profiles

Individual Interconnect Profiles

Each radio user is assigned an Individual Interconnect Profile (a UCM object). These profiles are
created in the UCM and assigned to radio users. Your system may have a variety of different
individual interconnect profiles available for assignment to radio users. Among other settings,
the individual interconnect profiles specify a Priority Level.
Telephone interconnect calls can be assigned as priority level 2 through level 10, depending on individual
requirements. The priority level for interconnect calls is separate from the priority level assigned to
dispatch calls (a user could have different priorities for interconnect and dispatch). Level 2 is the highest
assignable priority while level 10 is the default priority setting. Priority levels are used by the system
to determine the assignment of system resources during busy periods. There are ten levels of priority
available, levels 1 through 10. The highest priority, level 1, is reserved for emergency calls.
See Volume 1, “Busy Call handling” for more information on how busied calls are handled by the system.

Limiting Interconnect through Infrastructure Configuration

In addition to individual mobile station programming, the infrastructure can be configured
in such a way to limit telephone interconnect services.
Sites or channels can be configured to limit interconnect calls through the Shared Services feature.

Enable or Disable Interconnect Based on Shared Service

The Shared Service feature is a more sophisticated method of balancing telephone interconnect
capability with dispatch traffic. Two types of shared service are available:
• Table-Driven Shared Service
A standard feature that allows the system manager to specify the maximum number and
duration of interconnect calls which will be allowed at any given time for each site. This is
done using the Level of Service (LOS) object in the ZCM. A number of LOSs can be
configured with different settings for maximum numbers and maximum duration of calls.
These levels of service can then be assigned individually for two-hour time blocks throughout
the day in the Shared Service object of the UCM. Each site is configured with its own table.
• Dynamic Shared Service
Dynamic Shared Service (DSS) is a feature that expands the table-driven shared service
functionality. Dynamic shared service provides an automatic adjustment to the configured
table-driven shared service tables according to current system loading. DSS allows you to
create more flexible telephone interconnect usage patterns which can be saved as
different Levels of Service (LOS). These dynamic levels of service can then be
assigned individually for two-hour time blocks throughout the day in the Shared
Service object of the UCM. Each site is configured with its own table.

Limit Interconnect Time at the Zone Level

Interconnect can also be limited by the Maximum Interconnect Call Duration setting for the zone object.

6802800U65-B July 2006 2-3

Call Setup Restrictions Chapter 2: Technical Overview

Call Setup Restrictions

The following is a list of call setup restrictions:
• The request for an interconnect call is placed in the busy queue if the mobile station
initiates the call and no channel resources are available.
• If no MTIGs are available, interconnect calls will be busied until one becomes available.
• Regardless of the infrastructure configuration, user limitations, or channel availability,
programming of the mobile station can prevent interconnect calls from being attempted.
• If shared service dictates that an interconnect call needs to be placed in the busy queue, the
call will be placed in the queue, even if there is a channel available at the site.

Radio-to-Landline Interconnect Calls

A radio user can place a radio-to-landline telephone call from any zone. The mobile station must be registered
at a site. Once a call is set up, the mobile station user can roam to any zone in the system.
Radio-to-landline calls are initiated with a request that includes all dialed digit information for the
call. This allows the system to check dialling restrictions before granting the traffic channel for the
call. Restricted phone numbers will result in a denial of the interconnect call request.
The call setup process for a radio-to-landline call is shown in Figure 2-2. The call maintenance/continuation and
call termination/teardown processes for radio-to-landline calls are similar to those for landline-to-radio calls.

Figure 2-2 Interconnect Call Set Up

2-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Call Setup

Call Setup
This section describes the process used to initiate and setup a radio-to-landline call. Process 2-1
describes the events that occur during the setup of a successful radio-to-landline call.
Process 2-1 Radio-To-Landline Call.

1 The radio user selects telephone interconnect mode on the mobile station, enters the number to
be called and then presses the PTT key on the mobile station.
2 The mobile station sends a telephone interconnect call request over the control channel with the
dialed digits information.
3 The system verifies that the mobile station is authorized for telephone interconnect service.
4 The system determines which zone’s telephone interconnect will be used for the call. The location
of the Motorola Telephone Interconnect Gateway will determine the controlling zone for the call,
the point where the multicast addresses originate, and the location of the RP for the call.
5 Radio system resources are assigned to the call. The resources include the site where the mobile
station is located, a gateway router for distribution to the network, resources in the MTIG for
audio conversion bewteen ACELP and PCM, and for timeslot access to the external network.
6 The zone controller sends two multicast addresses, one for the receive side of the call and one for
the transmit side. Transmission of the multicast addresses sets up the audio RP.
7 The MTIG and sites send a join message to the RP for the assigned multicast addresses.
8 The system checks the telephone number dialed to verify that the number represents a valid
telephone number and that dialling restrictions allow the mobile station to initiate calls to the
dialed telephone phone number.
9 A PBX-to-PSTN resource is selected for the call.
10 The PBX initiates the call to the PSTN.
11 Radio system resources are granted for the call.
12 The mobile station switches to the traffic channel.
13 The caller hears a ringing tone to indicate that the call is being placed.

Landline-to-Radio Interconnect Calls

A telephone user initiates a landline-to-radio call by calling an access number. The system
automatically locates the target mobile station, regardless of the mobile station’s current zone
affiliation, and routes the call through the network to the target mobile station. The mobile
station must be registered in a site which is in wide-area trunking.

6802800U65-B July 2006 2-5

Direct Inward Dialling vs. Non-Direct Inward Dialling Calls Chapter 2: Technical Overview

Direct Inward Dialling vs. Non-Direct Inward Dialling Calls

Both Direct Inward Dialling (DID) and non-DID (overdial) operation is available with the Dimetra IP system.
• DID allows the telephone caller to directly dial a telephone number representing a specific
radio user. While the caller hears a ringing tone, the MTIG forwards the number to the zone
controller. The zone controller cross-references the ID number to a specific user.
• Non-DID requires that the telephone caller dial a common access number. The PBX answers
the call and prompts the caller to dial the mobile ID number (“overdialling”) assigned to the
radio user they wish to reach. The MTIG forwards the mobile ID number to the zone controller.

The call initiation and setup process for a landline-to-radio call is described in the following
sections. The call maintenance/continuation and call termination/teardown processes for
landline-to-radio calls are similar to those for radio-to-landline calls. For more information, see
"Telephone Interconnect Call Termination and Call Teardown".

Call Initiation
This section describes the process used to initiate a landline-to-radio call.

Call Initiation Process for Direct Inward Dialling Operation

The following sequence occurs during the call initiation process for DID operation.
Process 2-2 Call Initiation for DID Operation

1 The Private Branch Exchange (PBX) detects an incoming call and receives the DID digits as
provided by the central office.
2 The MTIG notifies the zone controller about the call, and forwards the DID digits to the zone
controller.
3 The PBX issues a “ringback” tone to the landline user so that they hear a ringing tone.
4 The radio system performs a DID database lookup to cross-reference the DID number to
a specific user.

Call Initiation Process for Non-Direct Inward Dialling Operation

The following sequence describes the events that occur during the call initiation
process for a non-DID operation.

2-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Call Setup Process for Direct Inward Dialling and Non-Direct Inward Dialling Operation

Process 2-3 Call Initiation for Non-DID Operations

1 The PBX answers an incoming call and issues a tone or voice announcement prompting the
landline user to enter the ID number representing the target radio user.
2 After the PBX receives the ID number, the MTIG notifies the zone controller about the call, and
provides the system with the target mobile station ID number.
3 The PBX issues a “ringback” tone to the landline user so that they hear a ringing tone.

Call Setup Process for Direct Inward Dialling and Non-Direct Inward Dialling Operation
The call setup process is the same for both DID and non-DID types of calls.
Process 2-4 Call Setup for DID and Non-DID operations

1 The zone controller verifies that the target mobile station is registered on the system and is
authorized for interconnect service.
2 Radio system resources are reserved for the call.
3 The system sends a control channel message to the mobile station’s registered site to notify the
mobile station of the incoming call.
4 The mobile station monitoring the control channel responds to this message and starts ringing.
5 When the radio user answers the call, the mobile station sends a control channel message, after
which radio system resources are granted for the call.

Telephone Interconnect Call Continuation/Call Maintenance

When a radio-to-landline or landline-to-radio interconnect call is established, the mobile
station moves over to the assigned traffic channel for the duration of the call. If necessary, the
mobile station can move to the control channel to perform special functions, such as a fade
condition, or to send a request to cancel the interconnect call.
During the call continuation and call maintenance phase of a telephone interconnect
call, the following of events take place:
• Control signalling
• Channel grant updates
• Overdial support

Control Signalling
Control signalling as well as voice is sent on the interconnect traffic channel, both inbound (sent
by the mobile station) and outbound (sent by the system). This control information is sent as data
messages. Interconnect data messages sent during active telephone interconnect calls include information
about the mobile station participating in the call (its mobile station ID).

6802800U65-B July 2006 2-7

Update Grants Chapter 2: Technical Overview

Update Grants
After the initial channel grant for the call is sent over the control channel, channel grant updates
are sent periodically throughout the call. During an active interconnect call, if the participating
mobile station enters a fade situation and moves away from the traffic channel, the channel grant
update function makes it possible for the mobile station to rejoin the call.

Telephone Interconnect Call Termination and Call Teardown

Either the mobile station or the landline party can terminate a telephone interconnect call
by hanging up. Either party is able to terminate the interconnect call when the call is in the
active state, or at any point during the call setup process.
The system can also initiate termination of interconnect calls because of the following call timeout scenarios:
• The duration of an interconnect call exceeds a configured call duration limit.
• The time between mobile station PTTs exceeds the configured Call Timeout timer.

Radio-Initiated Termination During Active Interconnect Call

The system can accommodate call termination requests sent on either the control channel or the traffic
channel. Motorola brand mobile stations send these requests over the control channel.
If the mobile station is turned off during an interconnect call (active call, or while in a call setup state), the mobile
station automatically cancels the interconnect call before deregistering from the system and powering down.

Landline Initiated Termination During Active Interconnect Call

When the landline caller hangs up during an active interconnect call, the MTIG notifies
the zone controller to terminate the call.

System Initiated Interconnect Call Termination

The system can terminate a telephone interconnect call that exceeds one of the system timers. This is controlled
by setting the Maximum Interconnect Call Duration timer in the Zone Configuration Managers (ZCM) zone
object, in conjunction with the shared services configuration and current system loading. The system also
disconnects an interconnect call if the participating mobile station does not rekey within a set time period.
• Prior to automatic call termination, the system notifies both parties us-
ing an end-of-call warning tone.
• After a set interval of time (set by the Interconnect Final setting in the ZCM
Zone Configuration tab), the call is terminated.

2-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Roaming During a Telephone Interconnect Call

Roaming During a Telephone Interconnect Call

A mobile station can roam from one site to another during an interconnect call. This can occur
during an active call, while the call is being set up, or while in a busy state.
This section describes how roaming affects an active interconnect call, an interconnect call in a call setup state,
or an interconnect call in the process of being terminated. For each scenario, there are several possibilities
that can occur once the mobile station has roamed to the new site, depending on variables such as resource
availability at the new site, and whether or not the mobile station is “valid” for this individual call activity at
the new site. It is assumed that the mobile station has previously performed a full registration on the system.

Roaming During an Active Interconnect Call

If a mobile station roams during an active interconnect call, the following takes place:
• The zone controller determines whether the mobile station is valid for individual services
at the new site, and that the new site is capable of interconnect service.
• If the required resources at the new site are available, the zone controller
grants the call immediately.
• If the required resources at the new site are busy, the zone controller places the
call in a busy queue until the busy resource becomes available. The landline user
is not notified about the busy condition of the call.

Roaming During Busy Interconnect Call

If the zone controller determines that the required resources are not available during
the setup of a radio-to-landline or landline-to-radio call, the call is placed in the busy
queue until the required resources are available.
• If a mobile station involved in a “busy” call roams and registers at a new site, the zone
controller checks again to see if the required resources are now available.
• If the resources are available at the new site, the call will be granted.
• If there are no resources at the new site, the call will remain in the busy queue.

Roaming While Ringing for Landline-to-Radio Call

If the mobile station roams while ringing for a landline-to-radio call, the mobile station continues to
generate the ringing indication for the duration of the ring timer. The zone object in the ZCM includes
a field, called Interconnect Ring, that can be used to limit the amount of time the zone controller
waits for the mobile station to respond to the interconnect call message. The interconnect call setup
is discontinued if the timer expires before the mobile station responds.

6802800U65-B July 2006 2-9

Roaming While Ringing for Landline-to-Radio Call Chapter 2: Technical Overview

This page intentionally left blank.

2-10 6802800U65-B July 2006

 Chapter

3
Telephone Interconnect Service
Hardware Installation
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

This chapter provides requirements and considerations for mechanical installation of the
Telephone Interconnect Service installed at the master site, and contains a review of the
physical connections for installation. Installation activities associated with the Telephone
Interconnect Service require a review the following:
• "General Hardware Installation Guidelines" on page 3-1
• "Mechanical Installation" on page 3-7
• "MTIG - Cable Connections" on page 3-10
• "Echo Canceller - Mechanical Installation" on page 3-12
• "Echo Canceller - Cable Connections" on page 3-13

For more details regarding installation of the Echo Canceller, see the Coherent
Digroup Module Manual, EC-0003-SIM.

General Hardware Installation Guidelines

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Use the following guidelines for system installation.

Equipment Inspection and Inventory

The customer and the Motorola service representatives are to ensure that all racks, cables and other
equipment are present. Conduct a careful inspection to verify that all equipment and accessories are in
good condition. Damaged or missing items should be noted and reported to Motorola promptly.

6802800U65-B July 2006 3-1

Environmental Considerations Chapter 3: Telephone Interconnect Service Hardware Installation

Do not tamper with factory configuration settings for these devices. This
includes software configuration, firmware release, password, and physical
connections. Motorola has configured and connected these devices to meet
very specific performance requirements. Tampering with these devices may
result in unpredictable system performance or catastrophic failure.

Environmental Considerations
Most of the Master Site equipment is designed to be rack mounted and is normally supplied in 19" equipment
cabinets. These cabinets are intended to be installed in an equipment room with an appropriate Heating,
Ventilation, and Air Conditioning (HVAC) system installed. The ambient temperature of the equipment room
should be maintained in the range of 18 to 24°C and the relative humidity maintained within the range 30% to
55% (non-condensing). If feet are supplied, ensure that they are installed under the equipment cabinets to
allow sufficient airflow through the cabinet. See also "Placement Recommendations". If you have a FAN
system in a cabinet without any alarm system, it needs yearly inspection. If necessary, replacement is needed.

Placement Recommendations
Use the following suggestions for placing the equipment at the site.
• Place each rack in a stable area on a firm surface. Use the correct mounting
hardware and shims to prevent rack movement.
• Install the system safely. Use strain relief when installing and positioning cables and
cords to help ensure that no interruption of service occurs.
• Allow at least one meter of space at the front and rear of the system for proper
air flow for cooling and for safe access.
• Locate the site racks and other equipment with ease of service and access in mind.
Service personnel require access to the front and the rear of the racks.
• Locate the system in an area free of heat, dust, smoke, and Electrostatic Discharge (ESD).
• If feet are supplied with your equipment, make sure they are fitted under the cabinet to
provide as least 15 mm between the bottom of the rack and the floor. Additional clearance
will be required for compressible floor surfaces such as carpet tiles.
• External cables coming into the cabinets must not significantly reduce airflow
within the cabinets. Cables are expected to be grouped together and secured
along the side of the cabinets using the vertical rails

Environmental operating and storage requirement data for individual components is

available in product documentation or as presented in each chapter.

3-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Weight Distribution within a Rack

Weight Distribution within a Rack

To avoid hazards or damage arising from uneven loading of the rack, distribute the weight of
the equipment evenly in the rack. Consider the limitations of equipment and cables. When
possible, mount the heaviest components in the bottom of the rack.
See the rack manufacturer’s documentation for special mounting requirements and speci-
fications for equipment not provided by Motorola.

Rack Requirements
Most equipment is installed on a standard 48.26 cm (19 in.) rack. If you need to install additional equipment,
see the Site Configuration Guide for your system or consult your Motorola Field Representative.

Cabling Guidelines
See the Quality Standards - Fixed Network Equipment (FNE) Installation Manual, Motorola R56 Manual
- Standards and Guidelines for Communication Sites (68P81089E50) for cabling standards.

• To prevent emission problems, use only Motorola shielded cables. Do

not substitute other cable types.
• Ensure equipment is positioned to avoid excessive tension on cables and connectors. Cables
must be loose with absolutely no stress on the connectors. Maintenance loops are recommended.
• Dress the cables neatly using cable ties. Do not tighten the cable ties until you
are sure that the required service length and bend radius requirements are met.
Cable ties should be loose enough to allow adjustment.
• Verify that all cables are properly labelled to match Site Configuration Guide documentation.
• Ensure that cables do not exceed the minimum bend radius as outlined in the Motorola R56
Manual - Standards and Guidelines for Communication Sites (68P81089E50).

Use only Category 5 Shielded Twisted Pair (or higher) for cabling Ethernet
connections. Motorola has engineered this system to meet specific performance
requirements and EMC standards. Using other cabling and connectors may
result in unpredictable system performance or catastrophic failure.

6802800U65-B July 2006 3-3

General Safety Precautions Chapter 3: Telephone Interconnect Service Hardware Installation

General Safety Precautions

Safety should always be the primary concern whenever working around system communications electronic
components. Those working around system equipment eare solely responsible for being aware of specific
safety considerations associated with the system, its components, and its operation.

General Safety Information

The following general safety precautions must be observed during all phases of operation, service, and
repair of the equipment described in this manual. The safety precautions listed below represent warnings of
certain dangers of which we are aware. You should follow these warnings and all other safety precautions
necessary for the safe operation of the equipment in your operating environment.
The equipment and installation instruction are designed to comply with various International Safety Standards,
such as EN60950 and should be installed to comply with any local regulatory requirements.
Read and follow all warning notices and instructions marked on the product or included in this
manual before installing, servicing or operating the equipment. Retain these safety instructions
for future reference. Also, all applicable safety procedures, local code requirements, safe working
practices, and good judgement must be used by personnel.
Refer to appropriate section of the product service manual for additional pertinent safety information.
Because of danger of introducing additional hazards, do not install substitute parts or
perform any unauthorized modifications of equipment.
Maintenance actions may require two people or more persons. The appropriate activity risk assessment should
be completed prior to the activity being conducted. Examples of item that should be considered are:
• Repairs where the risk of injury would require second person to perform first aid or call for
emergency support. An example would be work around high voltage sources.
• Manual handling of racks and some system components may require more than one
person; therefore the appropriate risk assessments should be conducted.
• The stability of racks and other equipment should be considered when removing
system element(s) from a rack or other equipment.

If troubleshooting the equipment while power is applied, be aware of the live circuits.
DO NOT operate the transmitter of any radio unless all RF connectors are secure and
all connectors are properly terminated.
All equipment must be properly grounded in accordance with Motorola Standards and Guideline for
Communications Sites “R56” 68P81089E50 and specified installation instructions for safe operation.
Racks may need to be secured to the ground (or by other methods) to prevent tipping
over when units are being removed.
Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product
and to protect it from overheating, these slots and openings must not be blocked or covered.
The cabinets are fitted with feet to raise them off the floor and to provide ventila-
tion. These feet should not be removed.
Never store combustible materials in or near equipment racks. The combination of combustible
material, heat and electrical energy increases the risk of a fire safety hazard.

3-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Human Exposure Compliance

Only a qualified technician familiar with similar electronic equipment should service equipment.
Some equipment components can become extremely hot during operation. Turn off all power
to the equipment and wait until sufficiently cool before touching.

Possible electrical shock hazard. Before attempting removal or installation,

make sure the primary power and batteries are disconnected.

The Dimetra IP system contains CMOS devices. Proper troubleshoot-

ing and installation techniques require grounding precautions by
personnel prior to handling equipment.

Human Exposure Compliance

This equipment is designed to generate and radiate radio frequency (RF) energy by means of an
external antenna. When terminated into a non-radiating RF load, the base station equipment is
certified to comply with R&TTE regulations and ICNIRP Guidelines.
Antenna installation should be designed to comply with the ICNIRP (International Commission on
Non-Ionizing Radiation Protection), or the local regulatory requirements which pertain to human exposure to
RF (Non Ionizing) radiation Further information on ICNIRP guidelines can be found at http://www.icnirp.org/
Determining the compliance of transmitter sites of various complexities may be accomplished by
means of computational methods. For more complex sites direct measurement of the power density
may be more expedient. Additional information on the topic of electromagnetic exposure is contained
in the Motorola Standards and Guideline for Communications Sites publication. Persons responsible
for installation of this equipment are urged to consult the listed reference material to assist in
determining whether a given installation complies with the applicable limits.
In general the following guidelines should be observed when working in or around radio transmitter sites:
• All personnel should have electromagnetic energy awareness training.
• All personnel entering the site must be authorized.
• Obey all posted signs.
• Assume all antennas are active.
• Before working on antennas notify owners and disable appropriate transmitters.
• Maintain minimum 1 meter clearance from all antennas.
• Do not stop in front of antennas.
• Use personal RF monitors while working near antennas.
• Never operate transmitters without shields during normal operation.
• Do not operate base station antennas in equipment rooms.

6802800U65-B July 2006 3-5

Static Sensitive Precautions Chapter 3: Telephone Interconnect Service Hardware Installation

For installations outside of the U.S., consult with the applicable governing body and standards for RF energy
human exposure requirements and take the necessary steps for compliance with local regulations.
References:
• TIA/EIA TSB92 "Report on EME Evaluation for RF Cabinet Emissions Under FCC MPE
Guidelines", Global Engineering Documents: http://global.ihs.com/
• FCC OET Bulletin 65 “Evaluating Compliance with FCC Guidelines for Human Exposure
to Radio Frequency Electromagnetic Fields”: http://www.fcc.gov/oet/rfsafety/.
• Motorola Standards and Guideline for Communications Sites, Motorola manual 68P81089E50.
• IEEE Recommended Practice for the Measure of Potentially Hazardous Electromagnetic
Fields – RF and Microwave, IEEE Std C95.3-1991, Publication Sales, 445 Hoes
Lane, P.O. Box 1331, Piscattaway, NJ 08855-1331.
• IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3 kHz to 300 GHz, IEEE C95.1-1991, Publication Sales, 445
Hoes Lane, P.O. Box 1331, Piscattaway, NJ 08855-1331.

Static Sensitive Precautions

The static grounding wrist strap (Motorola p/n 42-80385A59) supplied with the equipment must
always be used when handling any board or module. Many of the boards or modules used in
the equipment are vulnerable to damage from static charges.
Extreme care must be taken while handling, shipping, and servicing these boards or modules.
To avoid static damage, observe the following precautions:
• Prior to handling, shipping, and servicing equipment, connect a wrist strap to the
grounding clip. This discharges any accumulated static charges.

Use extreme caution when wearing a conductive wrist strap near

sources of high voltage. The low impedance provided by the
wrist strap also increases the danger of lethal shock, should
accidental contact with high voltage sources occur.

• Avoid touching any conductive parts of the module with your hands.
• Never remove boards or modules with power applied to the unit (hot-pull) unless
you have verified it is safe to do for a particular board or module. Make sure the
unit will not be damaged by this. Several boards and modules require that power
be turned off before any boards or modules are removed.
• Avoid carpeted areas, dry environments, and certain types of clothing (silk, nylon, etc.)
during service or repair due to the possibility of static buildup.
• Apply power to the circuit under test before connecting low impedance test equipment
(such as pulse generators, etc.). When testing is complete, disconnect the test equipment
before power is removed from the circuit under test.

3-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Electrostatic Discharge

• Be sure to ground all electrically powered test equipment. Connect a ground lead
(-) from the test equipment to the board or module before connecting the test probe
(+). When testing is complete, remove the test probe first, then remove the ground
lead. Not applicable for EBTS due to -48V power supply.
• Lay all circuit boards and modules on a conductive surface when removed from the system.
The conductive surface must be connected to ground through 100Kohm.
Never use non-conductive material for packaging modules being transported. All modules
should be wrapped with static sensitive (conductive) material. Replacement modules shipped
from the factory are packaged in a conductive material.

Electrostatic Discharge

Electronic components such as circuit boards and memory modules

can be extremely sensitive to Electrostatic Discharge (ESD). Motorola
recommends that you use an antistatic wrist strap and a conductive
foam pad when installing or upgrading the system.

If an ESD station is not available, wear an antistatic wrist strap. Wrap one end strap around
your wrist. Attach the ground end (usually a piece of copper foil or an alligator clip) to the same
electrical ground as the equipment under repair or the equipment chassis.

Mechanical Installation
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

MTIG Connections
The Motorola Telephone Interconnect Gateway (MTIG) and the Echo Canceller provide the interface between
the Private Branch Exchange (PBX) and the system. The MTIG is controlled from the Zone Controller.

6802800U65-B July 2006 3-7

MTIG Physical Description Chapter 3: Telephone Interconnect Service Hardware Installation

Figure 3-1 Telephone Interconnect (TI) - System Diagram

MTIG Physical Description

.

MTIG Server — Physical Description

The front panel is configured with the following:
• Two Hot-Plug Hard Drives.
• 6 LEDs indicators – Four LEDs indicate status of health, NIC activity,
power and unit identification.

Figure 3-2 MTIG Server - Front View

The rear panel is configured with the following:

• PCI384 Quad E1 Network Card
• Motorola Voice Card

Figure 3-3 MTIG Server - Rear View

3-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual MTIG — Hardware Specifications

Table 3-1 provides various measurements for the MTIG server.

Table 3-1 MTIG Server - Dimension and Weight Specifications

Characteristic Measurement
(HxWxD) 4.32 x 42.62 x 70.49 cm
Two hard drives installed, one CPU, two PSUs 16.78 kg

MTIG — Hardware Specifications

Table 3-2 MTIG Server - Hardware Specifications

Component Attribute
Processor Intel® Xeon™ processor 3.0 GHz, 800 MHz front side bus and
EM64T(2P).
Second Processor None
Memory PC2-3200 DDR2 400 SDRAM, can be configured for 2:1 interleaving,
with Online Spare Memory and Advanced ECC, 2 GB (2 x 1 GB)
Drive Cage Two 1" U320 SCSI Hot Plug Drive Bays
RAID Setting Raid 1
1st Hard Drive 72 GB Pluggable Ultra SCSI 10,000 rpm Universals Hard Drive (1”)
2nd Hard Drive 72 GB Pluggable Ultra SCSI 10,000 rpm Universals Hard Drive (1”)
Drive Controller Embedded Smart Array 6i, optional 64 MB BBWC (SCSI models)
Storage Controller Upgrade No Item Selected
Additional Controller No Item Selected
Floppy Disk Drive 1.44 MB Floppy Disk Drive
CD-ROM/DVD Slimline 8X/24X DVD-ROM Drive
Power Supply Hot swap, 460W, 110/240V AC with IEC cord
Network Card Two (2) Compaq NC7782 PCI-X Gigabit NICs (embedded)
10/100/1000 WOL
Additional Network Card PCI384 Quad E1 Network card
Second Additional Network Card Motorola Voice card
Operating System Windows® XP SP2
Server Management SmartStart & Insight Manager
Chassis 1U; sliding rails standard, optional cable management arm

Voice Card and E1 Card

The MTIG PC is delivered with a voice card and an E1 card. Ensure that DIP switch S2601
located on the voice card is set with all 4 switches in the ON position.

6802800U65-B July 2006 3-9

MTIG - Cable Connections Chapter 3: Telephone Interconnect Service Hardware Installation

MTIG - Cable Connections

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG is connected to the PBX via the Echo Canceller and to the Zone Controller via Ethernet cables.
A monitor, keyboard and mouse should be connected to the MTIG for service purposes. The mouse
and the monitor are not delivered with the equipment. The monitor must be connected to the VGA
connector and the keyboard and the mouse must be connected to the server.
Figure 3-4 shows the connections to the MTIG. See your System Manual for the cable diagrams.

Figure 3-4 MTIG Connections

MTIG Server - Mechanical Installation

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The server is rack mounted and can be connected to a KVM Switch. A KVM switch enables a single
keyboard, video monitor and mouse to control more than one computer one at a time.

MTIG Server- Rack-Mounting

Conduct Procedure 3-1, "How to Install the Universal Rack Rail for the MTIG Server," on page 3-10 and
Procedure 3-2, "How to Install the MTIG Server into the Rack," on page 3-11 to install the MTIG Server.
Procedure 3-1 How to Install the Universal Rack Rail for the MTIG Server

1 Measure with the template. See the Manufacturer’s Manual on how to measure with the template.
2 From the rear of the rack, identify the inside front holes that will be used to secure the front tabs
of the universal rack rail.
3 Carefully align the front tabs on the front of the universal rack rail with the holes identified at
the front of the rack.

3-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual MTIG Server - Environmental Specifications

Procedure 3-1 How to Install the Universal Rack Rail for the MTIG Server (Continued)
4 Insert the front tabs of the universal rack rail into the rack.
5 Compress the universal rail rack toward the front of the rack until the rear tabs are aligned with
the inner holes at the back of the rack.

Adjust the depth of the rack rail to match the rack model by using the rack depth
indicators on the rail.
6 Insert the rear tabs into the rear holes, and release the rail. The rail should lock in place securely.
7 Repeat steps 2 through 6 for the second universal rack.

Procedure 3-2 How to Install the MTIG Server into the Rack

1 Align the rear end of the fixed server rails, with the front end of the universal rack rails.
2 Press the rail release latches and slowly slide the server into the rack.
3 Insert the server into the rack. Be sure that the fixed server rails slide inside the universal rack rails.
4 Slide the server fully into the rack.
5 Tighten the thumbscrews on the front panel by turning them clockwise to secure the server
to the rack.
6 At the rear of the rack, fasten the thumbscrew that secures the cable tray to the universal rack rail.

See the manufacturer’s manual for more details on how to install the MTIG server.

MTIG Server - Environmental Specifications

Table 3-3 provides environmental specification requirements for the MTIG Server.
Table 3-3 MTIG Server - Environmental Specifications

Characteristic Specification Requirement

Temperature Range:
Operating 10° to 35° C
Shipping -30° to 60° C
Relative Humidity (non-condensing):
Operating 10% to 90%
Shipping 5% to 95%

6802800U65-B July 2006 3-11

MTIG Server - Cable Connections Chapter 3: Telephone Interconnect Service Hardware Installation

MTIG Server - Cable Connections

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG Server connects directly to the Ethernet LAN switch and one PBX at the
master site with one or two E1 lines.

MTIG Server to HP Procurve LAN Switch

Table 3-4 MTIG to Ethernet LAN Switch

From Device Type/port To Device Type/Port

MTIG1 Motorola Voice Card Ethernet LAN Switch Switch 1, Module A, Port 20
MTIG3 Motorola Voice Card Ethernet LAN Switch Switch 1, Module A, Port 19
MTIG2 Motorola Voice Card Ethernet LAN Switch Switch 2, Module A, Port 20
MTIG4 Motorola Voice Card Ethernet LAN Switch Switch 2, Module A, Port 19

MTIG Server - Power Connections

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Connect the power cord to the AC power receptacle on the back of the unit, and plug the cord into
a properly fused outlet. Repeat for the redundant power supply unit.

Echo Canceller - Mechanical Installation

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The supplier does not ship the echo canceller as an assembled unit, which improves
the robustness during transportation.
To install the Echo Canceller Module (ECM) board marked 82.V3112E21, the Network Control Module
(NCM) marked 81.V3100NCM and the AC power supply module marked 801.502 mount the item in
the position indicated on the drawing found at the inside of the front cover.

3-12 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller Front and Rear

Echo Canceller Front and Rear

Figure 3-5 Echo Canceller Front

Figure 3-6 Echo Canceller Backplane

The backplane of the Echo Canceller supports connections to one or two MTIG units and to the
PBX via connector J27. The AC power supply inlet is also shown.

Echo Canceller - Cable Connections

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Echo Canceller is connected to the Quad E1 Card of the MTIG (using only Ports 1 and 2), and to the
relevant E1 interface card of the PBX. Connector J27 holds all the balanced 120 Ohm E1 interfaces of the two
Echo Canceller entities Digroup 1 and Digroup 2 (DG1 and DG2). Please see Figure 3-7, which shows the
connection scheme of Digroup 1 and Figure 3-8 which shows the connection scheme for Digroup 2.

6802800U65-B July 2006 3-13

Echo Canceller - Cable Connections Chapter 3: Telephone Interconnect Service Hardware Installation

Figure 3-7 Echo Canceller Connection Scheme for Digroup 1

Figure 3-8 Echo Canceller Connection Scheme for Digroup 2

The screened cables are to be used for the E1 lines connecting to the MTIG and PBX. If the PBX
has a 75 Ohm unbalanced E1 interface, then a 120 Ohm to 75 Ohm impedance converter must be
inserted into the E1 line connecting the Echo Canceller and the PBX.
If an Echo Canceller entity (Digroup) is not used, leave its E1 interface unconnected.

3-14 6802800U65-B July 2006

Telephone Interconnect Feature Manual Power Connections for the Echo Canceller

The Echo Canceller operates as a stand-alone unit, and requires no control from, or
connections to the Zone Controller or Zone Manager.

Power Connections for the Echo Canceller

AC Power Input Requirements

Use a proper three-wire grounded electrical outlet as the AC source. The nominal AC input is 230V AC.
Connect the Ground terminal of the DC power supply connector (DC supply cannot be used) to building ground.

6802800U65-B July 2006 3-15

AC Power Input Requirements Chapter 3: Telephone Interconnect Service Hardware Installation

This page intentionally left blank.

3-16 6802800U65-B July 2006

 Chapter

4
Motorola Telephone Interconnect Gateway
Software Installation
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

When delivered from the factory, Windows® XP and the MTIG software are installed on the PC’s hard disk.
When the PC is turned on, the Windows XP operating system starts first and then the MTIG application.
This chapter provides the following information:
• "Software Preinstallation Requirements and Considerations" on page 4-1
• "Getting Started" on page 4-2
• "MTIG Software Installation" on page 4-3
• "MTIG Software Reinstallation" on page 4-5

Software Preinstallation Requirements and Considerations

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

You should review the following list of requirements and considerations prior to installing
software. If you do not have any of the following information, contact your system
administrator or the local Motorola field representative.
• Make sure you have appropriate network administrative rights or privileges
required to install the software.
• Make sure that all CD-ROMs and other software media are available before
starting any software installation activity.
• Identify and review all appropriate installation procedures required to complete
the software installation process being implemented prior to installation to become
familiar with its characteristics and requirements.
• Obtain all required system information and configuration data (IP addresses, host
names, and so forth) before installing any software.
• Make sure the software installation process will not negatively affect the operating
condition of the system during critical or heavy system usage.
• Notify your regional support centre and your operations group prior to starting
any procedures that would impact system performance.

6802800U65-B July 2006 4-1

Getting Started Chapter 4: Motorola Telephone Interconnect Gateway Software Installation

• Notify your administration group that you are performing system maintenance,
and features will be affected and unavailable.

Getting Started
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Before conducting any MTIG installation procedures, review the following:

• Review "Software Preinstallation Requirements and Considerations" on page 4-1
• Make sure you have the MTIG Software CD-ROM.
• A keyboard and monitor must be connected to the MTIG (before applying
power) for installation purposes.
• Have the following information at hand:

Table 4-1 Configuration Settings for MTIG Software Installation

Object Description Example

Zone ID The Zone ID for this MTIG box Zone number
Zone Controller IP address The primary Zone Controller IP address 10.X.231.1,
where X is Zone number
octet
NTP server IP address The IP address of the time server 10.X.233.88,
where X is Zone number
octet
IP address The IP address to be used by this MTIG 10.X.241.2,
box where X is Zone number
octet
Subnet Mask The subnet mask to be used to this 255.255.255.0
MTIG box
Default Gateway The default gateway to be used by this 10.X.241.254,
MTIG box where X is Zone number
octet
DNS address The IP address of the DNS server 10.X.233.101,
where X is Zone number
octet

4-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual System BIOS Setup

System BIOS Setup

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Before installing the MTIG software, Hyper-Threading must be disabled in the BIOS.
Procedure 4-1 How to Disable Hyper-Threading in the BIOS

1 Start the HP 360 G4 server platform.

2 When prompted select F9 to enter the ROM Based setup utility.
3 Select Advanced Options and press Enter .
4 Select Processor Hyper-Threading and press Enter .
5 Select Disabled and press Enter .
6 Press Esc.
7 Press Esc again.
8 Press F10 to save configuration and exit the setup utility.
The HP 360 G4 server platform will automatically restart.

MTIG Software Installation

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Before the MTIG Software can be installed on a Windows XP platform, Procedure 4-2 must be carried out.

Procedure 4-2 How to Install the MTIG Software

1 Start the MTIG PC with the installed Windows XP.

2 Press Ctrl Alt Delete twice.
3 Log in with the predefined Administrator user account and the correct password.
4 IF: THEN...
The Found New Hardware window Click Cancel.
appears

This will usually appear twice,

one for each discovered PCI
card.
5 Place the MTIG application software CD into the CD drive.

6802800U65-B July 2006 4-3

Installing Network Security Software Chapter 4: Motorola Telephone Interconnect Gateway Software Installation

Procedure 4-2 How to Install the MTIG Software (Continued)

6 From the main desktop screen view, press the Start button
followed by Run. Type the following command:
d:\setup.exe
and click OK.
Result: The MTIG installer will begin.
7 At the welcome screen click Next
8 Accept the default installation path for the application (C:\Program Files\MTIG) and click Next.
9 In the configuration settings window enter the information indicated in Table 4-1, "Configuration
Settings for MTIG Software Installation," on page 4-2 and click Next.
10 At the Start copying files window, click Next.
Result: The MTIG installer will begin installing unsigned drivers for the box.
11 Click Continue Anyway when prompted about windows logo testing.

This will usually appear twice – once for each discovered PCI card.
12 At the Install Wizard Complete window select Yes, I want to restart my computer now
and click Finish.

Installing Network Security Software

If you have the optional feature of Anti Virus, you need to install the A/V client on the MTIG. See
the “Installing SAV Clients” in the Network Security Feature Manual.

4-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual MTIG Software Reinstallation

MTIG Software Reinstallation

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

To reinstall the MTIG software, proceed as follows.

Procedure 4-3 How to Reinstall MTIG Software

1 Log off and then log in as MotoSec with the assigned password.
2 Click Start->Settings->Control Panel->Add or Remove Programs.
3 From the list of Currently installed programs, identify the MTIG
software, and click Change/Remove to uninstall the MTIG software.
Follow the instructions on the screen.
4 Place the MTIG software CD in the CD drive.
5 From the main desktop screen view, press the Start
button followed by Run. Type the following command:
d:\setup.exe
and click OK.
Result: The MTIG installer will begin.
6 Follow the setup instructions. If necessary, see Procedure 4-2, "How to Install the MTIG
Software," on page 4-3

6802800U65-B July 2006 4-5

MTIG Software Reinstallation Chapter 4: Motorola Telephone Interconnect Gateway Software Installation

This page intentionally left blank.

4-6 6802800U65-B July 2006

 Chapter

5
Motorola Telephone Interconnect Gateway
Software Configuration
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Telephone interconnect capability allows radio users to access the Private Branch Exchange (PBX). In order
to have interconnect capabilities in a zone, you must configure the Telephone Interconnect Service.

For configuration of ZCM objects critical to the installation, see Volume 9,

“Zone Objects Configuration.”

Configuration of UCM and ZCM Objects is described in Volume 3, “Managing Zone

Infrastructure” and “Managing Radio Users”. See also the overview in "Configuration
of the ZCM and UCM" on page 8-15 in this manual.

Configuring the MTIG

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG is connected to the Zone Controller. For communication between MTIG and Zone Controller the
MTIG needs to know the IP address of the ZC and which port is used to communicate with the ZC. The MTIG
must also communicate with the NTP Server, and therefore needs to know the IP address of that server.
To change an IP address or a port number, proceed with Procedure 5-1.

The following procedures need only be followed if you want to change param-
eters entered during "MTIG Software Installation". If the parameters that you
entered are correct, please skip the procedures.

6802800U65-B July 2006 5-1

Configuring the MTIG Chapter 5: Motorola Telephone Interconnect Gateway Software Configuration

Procedure 5-1 How to Configure the MTIG Ethernet

1 Click on the Start button and then click on Run.

2 Type regedit, and press OK.
3 Click on the HKEY_LOCAL_MACHINE folder, then on the Software folder, and then click
on the Motorola folder.
4 Click on the MTIG folder, then click on the Config, and then the Ethernet folder.
5 There should now be four entries visible, the TcpPortNo, UdpRxPortNo, UdpTxPortNo, and
the ZcIpAddress. To change the values of these four entries double-click on them.
6 In the edit window that opens, enter the new values.

When you enter a value be sure to make the correct selection in the Radix group:
Decimal if you enter a decimal value and Hex for a hexadecimal value.

7 Reboot the MTIG PC for the changes to take effect.

Procedure 5-2 How to Configure the NtpServer IP Address

1 Click on the Start button and then click on Run.

2 Type regedit, and press OK.
3 Click on the HKEY_LOCAL_MACHINE folder, then on the System folder, then click on the
CurrentControlSet folder, the Services folder, the W32Time folder, and then the Parameters
folder,
4 Change the NtpServer key to the correct IP Address.
5 Restart Windows Time Service.

Procedure 5-3 How to change the MTIG IP Address for Windows XP

1 Click on the Start button on the taskbar. Then right-click on the Control Panel, and select Open.
2 Click on the Network and Internet Connections icon, and then Network Connections.
3 Right-click on the Local Area Connection with the description Motorola.10/100Mbps Ethernet
Adapter, and select Properties.
4 Highlight Internet Protocol (TCP/IP) and select Properties.
5 Highlight the Use the following IP address: button.
6 In the IP Address, Subnet Mask, DNS, and Default Gateway fields enter the correct values.
The default values for these fields are shown in Table 5-1.
7 Click OK and OK .
8 Close the Network Connection window.

5-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Configuring the E1 Cable Length Values

Table 5-1 Default Values for MTIG 1 Network Configuration for Zone 1

Field name Default value

IP Address 10.1.241.2
Subnet Mask 255.255.255.0
Default Gateway 10.1.241.254
DNS 10.1.233.101

Configuring the E1 Cable Length Values

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG has two E1 connections. Both connections are made with cables. For an optimal functionality
the E1 card of the MTIG must know the length of these two cables. Therefore some entries must
be made in the Windows registry of the MTIG. The E1 card can differentiate between five length
ranges. For every range a different value must be entered in the registry.

Table 5-2 Values to Enter in the Registry for Different Cable Length

Length range[m] Registry entry [Hex value]

0 to 40 0x00
40 to 80 0x01
80 to 120 0x02
120 to 160 0x03
160 to 200 0x04

Procedure 5-4 How to Configure the E1 Cable Length Values

1 Click on the Start button and then click on Run.

2 Type regedit, and press OK.
3 Double-click on the HKEY_LOCAL_MACHINE->Software->Motorola folders.
4 Then double-click on the E1Parameters->Card1–>LineA folders.
5 Double-click on LineLength and make the desired registry entry. For example, for a cable of 50
meters, enter the Hex value 0x01 and press OK.
6 To make the entry for LineB, repeat the above steps, but instead of doubli-clicking LineA,
double-click LineB. For example, for a cable of 170 meters, enter the Hex value 0x04 and
press OK.
7 Restart the MTIG application for the changes to take effect.

6802800U65-B July 2006 5-3

Configuring the E1 Cable Length Values Chapter 5: Motorola Telephone Interconnect Gateway Software Configuration

This page intentionally left blank.

5-4 6802800U65-B July 2006

 Chapter

6
Operation
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Start Up of the Motorola Telephone Interconnect Gateway

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

When the installation is complete, reboot the PC. The MTIG will now automatically start up,
initialize the E1 card and then await commands from the Zone Controller.

Switching off the Motorola Telephone Interconnect

Gateway
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Stopping and Starting the Application on Windows XP

To stop the application, proceed as follows
Procedure 6-1 How to Stop the Application on Windows XP

1 Click on Start on the taskbar, select Run, and type Services.msc and click OK.
2 Select MTIG Application and press Stop.

To start the MTIG again, select MTIG Application and click OK.

6802800U65-B July 2006 6-1

Switch Off the MTIG PC on Windows XP Chapter 6: Operation

Switch Off the MTIG PC on Windows XP

To switch off the MTIG on Windows XP, proceed as follows:
Procedure 6-2 How to Switch Off the MTIG PC on Windows XP

1 Click on the Start button on the taskbar and select Shut Down
2 Choose Shut Down in the list box and press OK.
Now the MTIG application and the XP operating system will be shut
down.

If you want to start the MTIG again, simply switch the MTIG PC back on again. The
MTIG Application will then automatically be started

MTIG Tone Definition

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG can be configured to generate user defined tones. The tones can be defined with entries
in the Windows registry. If you need more detailed information about the interface between the
Zone Controller and the MTIG, please contact your Motorola representative.
The MTIG can generate the different tone types listed below:
Table 6-1 MTIG Tone Types

Type Description Example

Sequence A sequence consisting of different single 500 Hz, 300 ms tone with an
tones and pauses. A single tone can consist amplitude of –5 dBm and 1 s
of one or more frequencies and amplitudes pause, which is repeated.
and has a fixed duration. A pause inserts
silence with a defined duration. A sequence
can be repeated or not.
Continuous A tone with one or more frequencies and A 900 Hz tone with an amplitude
amplitudes. It will play continuously until of –10 dBm and a maximum
the maximum duration (MaxDur) is reached. duration of 10 seconds.
DTMF (Dual Tone A tone which consists of two frequencies A tone with a high frequency of
Multiple Frequency) with defined amplitudes for both frequencies 1336 Hz and a low frequency of
and a defined maximum duration. 941 Hz.
Wave A tone played from a Windows wave file N/A
(*.wav) with a defined duration and the
possibility to repeat it. The wave file tone
must be saved on the MTIG harddisk.

6-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual MTIG Tone Definition

The following tones are pre-defined in the MTIG registry.

Table 6-2 Predefined Tones in the MTIG Registry

Registry Entry Description

#1 Alert (ring back)
#2 Busy
#3 Called Party not Available
#4 Congestion
#5 Dial tone
#6 Disconnect
#7 Invalid Number
#8 Queuing
#9 TX-ceased
#10 TX-granted to PSTN user
#11 TX-granted to another user
#12 TX-interrupt
#13 Call duration expiry warning

#64 DTMF digit ’0’

#65 DTMF digit ’1’
#66 DTMF digit ’2’
#67 DTMF digit ’3’
#68 DTMF digit ’4’
#69 DTMF digit ’5’
#70 DTMF digit ’6’
#71 DTMF digit ’7’
#72 DTMF digit ’8’
#73 DTMF digit ’9’
#74 DTMF digit ’*’
#75 DTMF digit ’#’
#76 DTMF digit ’A’
#77 DTMF digit ’B’
#78 DTMF digit ’C’
#79 DTMF digit ’D’

6802800U65-B July 2006 6-3

General Tone Parameters Chapter 6: Operation

General Tone Parameters

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Some parameters in the MTIG tone generator are valid for all tone types, and some are specific for DTMF tones.
The general parameters are:

Table 6-3 General Tone Parameters

Parameter Description Default Possible Values

PCM_Format describes if the companding for the Alaw Alaw or uLaw
PCM coded tone is Alaw or uLaw.
MinToneDur (minimal tone duration) describes the 100 Range: 100 ms to 2000 ms
minimal tone duration for all tone
types when a tone is started on the
MTIG. When a command arrives from
the Zone Controller to the MTIG to
stop the tone before the MinToneDur
is expired, the MTIG waits until the
MinToneDur has expired and then
stops the tone.
MinPauseDur the minimal pause duration between 100 Range: 50 ms to 2000 ms
two consecutive tones.
DTMF_MaxDur defines the maximum duration for a 3000 Range: 100 ms to 10000 ms
DTMF tone.
DTMF_LoFreqAmpl defines the amplitudes for the two -10 Range: -40 dBm to 3 dBm
frequencies of a DTMF tone.
DTMF_HiFreqAmpl

To change these settings proceed as follows:

Procedure 6-3 How to Change the General Tone Parameters

1 Click on the Start Button, then click on Run. Enter regedt32 and click on OK.
2 In the HKEY_LOCAL_MACHINE window double click on following folders as listed below:
• HKEY_LOCAL_MACHINE->Software->Motorola->MTIG->Config->Tones
3 Edit the entries in this folder by double clicking on them and entering the valid values or strings
as described above.

6-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Defining a Tone

Defining a Tone
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

As seen in "MTIG Tone Definition" on page 6-2 different tone types can be defined. In order to
describe the tones for the different types there are some parameters that must be entered in the
Windows registry. The parameters to use are listed in the table below.

Table 6-4 Parameters to Define a Tone in the Windows Registry

Used under
Parameters Data type registry key Possible values Unit
Type String #n “Sequence”, “DTMF”, -
“Continuous” or “Wave”
MaxDur DWORD #n 1000...180000 and 0 ms
(infinite)
Repeated String #n “Yes” or “No” -
Ampln String #n and Sn “-40”...”3” dBm
Dur DWORD Sn 1...10000 ms
Freqn DWORD #n and Sn 300 Hz...3 kHz Hz
Pause DWORD Sn 1...10000 ms
Filename String #n A Pathname Absolute or relative to
MtigRootPath/Wave-
File
HiFreq DWORD #n 300 Hz...3 kHz Hz
LoFreq DWORD #n 300 Hz...3 kHz Hz

Defining a Sequence
To define the example (A 500 Hz, 300 ms tone with an amplitude of –5 dBm and 1s pause,
which is repeated) shown in Table 6-1, "MTIG Tone Types," on page 6-2 the sequence must
be split up in sequence items as shown in Table 6-5 below.

Table 6-5 Sequence Definition Example

Sequence parts Description

#100 Tone ID (example)
Type=”Sequence”
MaxDur=4096 General Tone parameters
Repeated=”Yes”

6802800U65-B July 2006 6-5

Defining a Sequence Chapter 6: Operation

Table 6-5 Sequence Definition Example (Continued)

Sequence parts Description
S01 Sequence item 1
Freq1=500
Ampl1=”-5” Part 1 of tone
Dur=300
S02 Sequence item 2
Pause=1000 Part 2 of tone

The zone controller sends the tone ID to the MTIG to start the tone which belongs to it.
Procedure 6-4 How to Define a Sequence in the Registry Editor

1 Click on the Start Button, then click on Run. Enter regedit32 and click on OK.
2 In the HKEY_LOCAL_MACHINE window double click on following folders as listed below:
• HKEY_LOCAL_MACHINE->Software->Motorola->MTIG->Config->Tones
3 First, create a folder: In the Tones folder, select the menu Edit and choose New Key.

Figure 6-1 Create the Tone ID Folder for a Sequence

4 Rename this Key. According to this example it must be #100.

5 Enter the #100 folder by double clicking on it.
Make (according to Table 6-5) three entries: Type, MaxDur, and
Repeated. To do this, select the menu Edit and then New String Value or New DWORD
Value according to the Data Type column in Table 6-4 . Double-click each of the new entries
and enter the following values: For Type enter Sequence, for MaxDur enter 0x1000,
and for Repeated enter Yes.

6-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Defining a Sequence

Procedure 6-4 How to Define a Sequence in the Registry Editor (Continued)

6 Enter the #100 folder by double-clicking on it.
Now create two new keys via the menu Edit and then New Key. Rename them S01 and S02.
The contents of the #100 folder should now look as Figure 6-2.

Figure 6-2 #100 Folder after Entries

7 Enter the S01 folder by double clicking on it. Now make (according to Table 6-4 ) three
entries, these are Freq1, Ampl1, and Dur. Select the menu Edit and then New String
Value or New DWORD Value. Double-click each of the new entries and enter the
following values: For Freq1 enter 0x114, for Ampl1 enter –5, and for Dur enter 0x12C.
The contents of the S01 folder should now look as Figure 6-3.

Figure 6-3 S01 Folder after Entries

8 Enter the S02 folder by double clicking on it. Now make (according to Table 6-4 ) one entry:
Pause. Select the menu Edit and then New DWORD Value. Double-click the new entry and
enter the following value: 0x3E8. The contents of the S02 folder should now look as Figure 6-4.

6802800U65-B July 2006 6-7

Defining a Sequence Chapter 6: Operation

Procedure 6-4 How to Define a Sequence in the Registry Editor (Continued)

Figure 6-4 S02 Folder after Entries

9 Restart the MTIG application to make the tone configuration take effect.

The next example shows a sequence definition with more tones. To define this sequence
follow Procedure 6-4, but use the values in Table 6-6.

Table 6-6 Definition of a Sequence with More Tones

Sequence parts Description

#100 Tone Identifier (example)
Type=”Sequence”
MaxDur=8400 General Tone parameters
Repeated=”Yes”
S01 Sequence item 1
Freq1=500
Ampl1=”-5” Part 1 of tone
Dur=300
S02 Sequence item 2
Pause=1000 Part 2 of tone
S03 Sequence item 3
Freq1=1000
Ampl1=”-5” Part 3 of tone

6-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Defining a Continuous Tone

Table 6-6 Definition of a Sequence with More Tones (Continued)

Sequence parts Description
Dur=500
S04 Sequence item 4
Pause=1000 Part 4 of tone

Defining a Continuous Tone

To define the example (A 900 Hz tone with an amplitude of –10 dBm and a maximum duration of 10
seconds)Table 6-1, "MTIG Tone Types," on page 6-2, proceed as in Procedure 6-4, "How to Define a
Sequence in the Registry Editor," on page 6-6, but refer to the values in Table 6-7 below.

Table 6-7 Continuous Tone Definition Example

Continuous tone Description

#110 Tone ID (example)
Type=”Continuous” Tone Type
MaxDur=10000 Maximum tone duration
Freq1=900 Frequency of the tone
Ampl1=”-10” Amplitude of the tone

After the correct definition of the continuous tone the registry will look as in Figure 6-5.

Figure 6-5 Completed Continuous Tone Definition

6802800U65-B July 2006 6-9

Defining a DTMF Tone Chapter 6: Operation

Defining a DTMF Tone

To define the example (a tone with a high frequency of 1336 Hz and a low frequency of 941 Hz) as
described in Table 6-1, "MTIG Tone Types," on page 6-2, proceed as described in Procedure 6-4, "How
to Define a Sequence in the Registry Editor," on page 6-6, but refer to Table 6-8 below.

Table 6-8 DTMF Tone Definition Example

DTMF tone Description

#120 Tone Identifier (example)
Type=”DTMF” Tone Type
HiFreq=1336 High frequency of the tone
LoFreq=941 Low frequency of the tone

After the correct definition of the DTMF tone the registry will look as in Figure 6-6.

Figure 6-6 Completed DTMF Tone Configuration

Defining a Wave File Tone

To define a wave file tone as described in Table 6-1, "MTIG Tone Types," on page 6-2 you can
proceed in the same way as described in Procedure 6-4, "How to Define a Sequence in the Registry
Editor," on page 6-6, but referring to the values in Table 6-9 below.

Table 6-9 Wave Tone Definition Example

Wave file tone Description

#130 Tone ID (example)
Type=”Wave” Tone Type

6-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual Defining a Wave File Tone

Table 6-9 Wave Tone Definition Example (Continued)

Wave file tone Description
MaxDur=1336 Maximum duration
Filename=C:\Program Files\MTIG\Wave- Location of the wave file to play on the MTIG
files\WaveFile Name.wav harddisk
Repeated=”Yes” Tone is going to be repeated

After the correct definition of the Wave tone the registry must look as in Figure 6-7.

Figure 6-7 Completed Wave Tone Configuration

Always place the Wave file on the MTIG harddisk, which you have referred to in
the tone description (see Table 6-9).

6802800U65-B July 2006 6-11

Defining a Wave File Tone Chapter 6: Operation

This page intentionally left blank.

6-12 6802800U65-B July 2006

 Chapter

7
Echo Canceller Configuration
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Echo Canceller operates as a stand-alone unit, and requires no control from, or
connections to, the Zone Controller or Zone Manager.

Echo Canceller Configuration

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Echo Cancellor Cable Specification and COM Port Settings

The Tellabs® 3100M echo canceller comes with a CD containing a system manual
and 3105 Craft Station software. When installed on a PC, the 3105 Craft Station
software is used as a terminal for configuration of the Tellabs 3100M Echo Canceller.
A serial COM port of the PC is connected to the 9-pin Craft Interface of the Network Control Module (NCM)
through a standard RS-232 cable. Cable specification and COM port settings are shown below:
Table 7-1 Cable Specification

DB9 PC Signal PC DB9 EC Signal EC

2 RD 2 TD
3 TD 3 RD
4 DTR 6, 1 DSR, DCD
6, 1 DSR, DCD 4 DTR
7 RTS 8 CTS
8 CTS 7 RTS
5 SGND 5 SGND
9 RI 9 RI

Leave all pins not specified above unconnected.

6802800U65-B July 2006 7-1

Echo Canceller Hardware Configuration Chapter 7: Echo Canceller Configuration

Table 7-2 COM Port Settings

Parameters Values
Bits Per Second 9600
Data Bits 7
Parity Even

Stop Bits 1

Flow Control None

For general information on the Echo Canceller and 3105 Craft Station software, see the included
manuals, Tellabs 3100M T1/E1 System Manual respectively the 3105 Craft Station User Manual.

Echo Canceller Hardware Configuration

This section will go through settings necessary for correct function in a system network. This involves
changes of the settings made by the factory. An important change to the factory settings enables slot 16 to be
fully transparent so that it can be used for QSIG signalling between the MTIG and the PBX.

Slot 16 will appear as channel number 31. Settings that are not mentioned in the following
configuration procedure are to keep the values set by the factory.

Follow Procedure 7-1 to configure the Echo Canceller.

Procedure 7-1 How to Configure the Echo Canceller Hardware

1 Connect a PC with Tellabs 3105 Craft Station to the NCM Craft Station Interface using a
standard RS-232 cable (see above).
• Start the Tellabs 3105 Craft Station application.
• In the Shelf Connection pane set Type to serial and choose the COM Port to be that
actually used.
• In the Shelf Connection pane click Connect.

Result: The HW configuration is shown in the topmost left corner after a few seconds.

7-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller Hardware Configuration

Procedure 7-1 How to Configure the Echo Canceller Hardware (Continued)

The Tellabs 3100M Echo Canceller can be equipped with 2 to 8 echo canceller
entities. Each of these provides echo cancellation on the 30 PCM channels of the
associated E1 line. The present configuration, however, has only two Echo Canceller
entities located on one ECM module. These two Echo Canceller entities are shown as
two orange icons, the topmost one being echo canceller entity #1.
2 Click on the orange icon representing the Echo Canceller (EC) entity to configure.
3 Click the EC Configuration tab. Click the EC E1 Config sub-tab and enter the following values:
• Channel Mode: 31
• Line Encoding: A-Law
• CRC Check /Generation: Enable
• Reframe on CRC Error: Enable
• Click the Apply button.
4 Click the EC Option Config tab and enter the following values:
• TLC: Disable, apply to both send-side and receive-side.
• Dynamic Signal Transfer: Enable.
• Minimum ERL: 6dB.
• Click the Apply button.
5 Click the EC General Config sub-tab and enter the following values:
• PCC Control: Disable.
• Tandem Mode: Enable.
• ITU-T NLP Compatibility: Disable.
• Idle Code Detect: 54.
• C5 or C6/C7 Disabler: Neither C5 nor C6/C7 TD.
• Tone Disabler Type: G.165
• Signalling Detect: Disable on send OR receive.
• Release mode: Hold Band for EC and VQE features
• DTMF Alternate Mode: Disable
• Click the Apply button.
6 Click the Channel Configuration tab. Click the Channel Config (SND) sub-tab and locate
channel 31.
• Click the Cancellation field for channel 31 and change the value to Disable.
• Click the Apply button.
7 Disconnect the RS-232 cable from the echo canceller.
Result: When deployed the echo canceller entities are configured.

6802800U65-B July 2006 7-3

Reconfiguration of Echo Return Loss Setting to 3dB Chapter 7: Echo Canceller Configuration

Reconfiguration of Echo Return Loss Setting to 3dB

A PBX may have local lines (to local stations), which are equipped with hybrids that do not provide
the required minimum Echo Return Loss (ERL) of 6 dB. In such cases the Echo Canceller is not
able to operate in a reliable manner. This will result in highly reduced echo cancellation and the
mobile user will hear an echo of his own voice during conversation.
The Echo Canceller can be configured to operate with an ERL of 3 dB. If an echo is being experienced,
and if it has been verified that the gain settings of the system are correct, or if it has been verified
that the ERL of the PBX is less than 6 dB, the Minimum ERL Setting of the Echo Canceller should
be set to 3 dB ERL. See step 1, step 2, step 3, and step 4, in Procedure 7-1.

The use of the 3 dB ERL setting should be avoided for normal installations, as this
setting limits the echo cancellation produced by the echo canceller.

Configuration of an Unused Digroup

The alarms of an unused Echo Canceller entity (Digroup) can be disabled by configuring it to
be Out of Service. To do so perform steps step 1, step 2, step 3, and step 5 in Procedure 7-1,
set Out of Service to Enable and click the Apply button.

7-4 6802800U65-B July 2006

 Chapter

8
System Configuration/Optimization
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Although the Dimetra system is highly configurable to match the individual customer needs,
systems can be divided into two main configurations:
• Private Network, connecting directly to a customer PBX (may be connected to
the PSTN). See "Private Networks" on page 8-2.
• Shared Network, connecting to various PBXs and/or PSTN. See "Shared Network" on page 8-3.

For further understanding of the TI feature, make yourself familiar with the following topics:
• "Call Routes" on page 8-4
• "Addressing" on page 8-7
• "Barring of Telephone Interconnect Calls" on page 8-12
• "Level of Service" on page 8-14

6802800U65-B July 2006 8-1

Private Networks Chapter 8: System Configuration/Optimization

Private Networks
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

These are typically smaller/medium-sized networks that connect to a single customer

PBX, or set of networked customer PBXs.

Figure 8-1 Private Network Configuration

The main characteristics of the configuration in Figure 8-1 are:

• The system connects to one customer PBX or a set of networked customer PBXs
that are coordinated with regards to numbering.
◦ The customer PBX may be connected to a PSTN.
• The system typically uses one Call Route definition per zone, i.e. all radio users are
provisioned with the same gateway ISSI/ID for telephone calls.
◦ There is nothing preventing the customer to make use of Call Routes to aid
the separation of user groups within the customer domain.
• Not all Zones need to have a Motorola Telephone Interconnect Gateway (MTIG) installed.
◦ MS-ISDN/Direct Dial In (DD)I numbers can only be defined for users
where a MTIG exists in the home zone.
• Up to 8 E1 capacity can be supported per zone.
◦ Zones do not need to have the same TI capacity installed.

8-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Shared Network

Shared Network
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

These are typically larger networks, which are required to connect to multiple user organizations
PBXs as well as PSTN. For these type of networks an ETG is required.

Figure 8-2 Shared Network Configuration

The ETG is a standard PBX, which together with the Dimetra system Call Route functionality
provides routing and interfacing capabilities to multiple external networks.
The main characteristics of the above configuration are:
• The Dimetra system connects to an ETG, which again connects to the various
external networks, i.e. customer PBXs or PSTN.
◦ The interface between the Dimetra system and the ETG is the same as for
a Private Network described in the previous section.
• The system typically uses one PSTN Call Route definition per zone, which
has PSTN connectivity. The same Gateway ISSI/ID is used for all PSTN Call
Routes and typically 16.777.184 is used.

6802800U65-B July 2006 8-3

Call Routes Chapter 8: System Configuration/Optimization

• The system typically uses one PBX Call Route per customer PBX. The PBX Call
Route only needs to be configured for the Zone to which the PBX is connected
i.e. where the customer organizations users are defined and the PBX is physically
connected via the ETG. The Call Route will automatically be distributed to other
zones allowing the call route to be addressed from any zone.

Nation Wide support of Call Routes needs parallel provisioning of call

routes in multiple clusters. This is needed in order for all Call Routes
to be known by all Clusters/Zones, so that calls can be placed/received
independently of there the MS is roamed to.
• Radio users can independently be provisioned for PSTN and/or PBX access.
PSTN gateway ISSI is typically the same for all users in the system, whereas
each PBX has its own unique Gateway ISSI.
◦ A PSTN can be accessed from any zone connected to the PSTN network
using the same PSTN Gateway ISSI.
• Not all Zones need to have a MTIG/EC and ETG installed.
◦ MS-ISDN/DDI numbers can only be defined for users where a
MTIG exist in the home zone.
• Up to 8 E1 capacity can be supported per zone between the MTIGs and the ETG.
• The number of interfaces out of the ETG is project specific and depen-
dant on the ETG configuration.
◦ Up to 100 Call Routes can be configured per zone.

Call Routes
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Dimetra system may interface to multiple customer PBXs using the ETG. The ETG connects
to the MTIG of the Dimetra system using E1s and QSIG signalling. The routing of calls to the
different PBX’s or PSTN is achieved by means of Call Routes. Call Routes is the functionality
that enables connection to several PBXs and PSTN through the ETG.
The ETG may connect to one or more zones. Connecting to multiple zones is typically used if the Zones are
collocated in the same location and less than 100 connections to external networks are needed at the location.
Calls are handled slightly differently by the Dimetra system depending on whether it is a PBX or a PSTN call.

8-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual PBX Calls

PBX Calls
In Dimetra systems shared by several user organizations (e.g. police, fire and ambulance services), each
user organization may have its own telephone network, accessible through one or more PBXs. In such
systems it can be a requirement that an MS, owned by a particular user organization, only be allowed to
call that same user organizations PBX. e.g. when using the MS’s PBX mode, a police officer can call the
police stations PBX, but not the fire stations. Likewise it can be a requirement that calls to an MS, owned
by a particular user organization, must originate from that same user organization’s PBX.
Call Routing is a facility in Dimetra, which, together with an ETG, provides Virtual
Private Networking for Telephone Calls and enforces calling rules. In principle a Call
Route associates a group of MSs to a particular PBX.

Figure 8-3 Principle of Call Routes

In practice however, a Dimetra zone connects only to one ETG(/PBX) (using from one to four 4 E1
connections) and therefore cannot route an MS-to-land call directly to a user organizations PBX. The
Zone Controller delegates this task to the ETG connected directly to the zone.
The Zone Controller informs the ETG how to route an outbound (i.e. MS-to-land) call request by
adding a number of routing digits to the called party number. The ETG must be configured to recognize
the routing digits and select an outgoing route towards a particular user organization’s PBX. These
digits are known in the Dimetra zone as the OUTGOING ROUTE PREFIX.
All MSs belonging to a particular user organization are grouped by programming them to use a particular
PBX gateway ISSI, when making MS-to-land PBX call requests. A range of ISSIs in the high end of the
ISSI address range are reserved for this purpose. This is illustrated in Figure 8-3 above.

The PBX gateway ISSI must be programmed into the MS; it cannot be set
from the management system.

6802800U65-B July 2006 8-5

PSTN Calls Chapter 8: System Configuration/Optimization

Figure 8-4 Call Routes in Practice

In order to restrict land-to-MS calls to only those originating from particular user organizations PBX, the
ETG must be configured to add a number of routing digits to the called party number, before forwarding the
call request to the Dimetra zone. These digits are known in the Dimetra zone as the INCOMING ROUTE
PREFIX. At receipt of the called party number the Zone Controller will check that the called MS is allowed
to receive calls from the originating user organization. This is also illustrated in Figure 8-4 above.
So in reality a call route associates a gateway ISSI to a string of outgoing routing digits
and a string of incoming routing digits.

PSTN Calls
The behavior described above pertains in particular to PBX calls. However, Call Routing also handles
PSTN calls, but in a slightly different way: An MS-to-land PSTN call is defined as a call made when
the MS is in Phone Mode. When making such a call request, the MS will use a PSTN gateway ISSI,
which has been programmed into the MS. One particular gateway ISSI has been reserved for this
purpose, but any gateway ISSI – not used for other purposes - can be used. Since the Dimetra zone
is not connected directly to the PSTN, the ETG must route the MS-to-land call to the PSTN. The
mechanism used is the same as for PBX calls: A call route associates the PSTN gateway ISSI to an
outgoing route prefix, the Zone Controller adds the prefix to the called party number, and the ETG
must be configured to recognize the prefix as a request to route the call to the PSTN.
Likewise the ETG must add a particular prefix to an incoming (i.e. land-to-MS) call from
the PSTN, in order for the Zone Controller to recognize the call as a PSTN call and check
whether the MS is allowed to receive such a call.
In some systems it is a requirement that all telephone calls pass through the user organizations
PBX. In these cases the MS can be barred from making PSTN calls via the ETG, and the user
organizations PBX must provide the PSTN access, if needed.

8-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Call Re-Routes

Call Re-Routes
In a multizone system, not all zones necessarily connect to an ETG. If an MS-to-land call originates in such a
zone, a call route can be used to direct the call to a zone, which connects, to an ETG. Such a call route is known
as a REROUTING CALL ROUTE, and associates a gateway ISSI to a target zone. In order for rerouting to
work, the target zone must contain a proper call route with the same gateway ISSI as the rerouting call route.

No Call Routes
If the MTIG connects directly to a customer PBX it is still necessary to define at least one
Call Route (sometimes referred to as a default Call Route). In this case the Incoming Prefix
is blank, because the PBX is not configured to insert this prefix.
The Outgoing Prefix is normally not used in this case, but may be used if required.
When the Incoming Prefix is left blank, only one Call Route can be defined per zone.

Addressing
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Land to Mobile Addressing

Receiving a Call from the External Network towards a Mobile Station can be divided into two separate parts:
• Addressing a Call Route
• Addressing a Mobile Station

Addressing the Call Route is typically a matter between an ETG and the Dimetra Zone Controller, whereas
addressing the Mobile Station is a matter between the external telephone user and the Dimetra Zone Controller,
i.e. in most cases Call Route addressing is invisible to the user and only a matter between the ETG and the ZC.

Receiving the Called Party Number Digits

Reception in the Dimetra system of the called party number is achieved with Q-SIG SETUP
messages, either by “en-bloc” or overlap sending.
The Dimetra system will determine all Q-SIG Called Party Number digits are received if the PBX
indicates “ Sending Complete” or if a specified number of digits have been received. The number of
digits to receive is specified in the ISS object and known as “Radio ID/DDI length” and the number
comprises all digits in the number, including all prefixes mentioned in the following.

6802800U65-B July 2006 8-7

Call Route Addressing Chapter 8: System Configuration/Optimization

Figure 8-5 Q-SIG Called Party Number

It is important to understand, that the Dimetra network does not provide dial tone to a calling party in the
external network. If this kind of “ two-stage” dialling is required, it must be a function of the external network.

Call Route Addressing

Each Call Route has a unique identity throughout the system, consisting of the Zone Number and
a Call Route number. Further more a Call Route has an INCOMING PREFIX, which is used to
identify the source of the call coming in via the ETG, i.e. from which customer PBX the call is
sourced. The INCOMING PREFIX shall be unique within a zone.
When a call is received from the external network (observe that the ETG is considered part
of the external network), then the Zone Controller will determine if incoming Call Route
Prefixes are used. This is determined from two factors:
• No Incoming Prefix is used if:
◦ There is only one Call Route defined, and
◦ no incoming prefix is defined in the Call Route
• In all other cases, the Zone Controller will consider the first two digits, the most significant
(leftmost) digits, as the INCOMING PREFIX and the rest as the Called number.

The following Figure 8-6 illustrates Incoming Call Route Processing.

Figure 8-6 Incoming Call Route Processing

When the Call Route has been determined, the call will be processed further as described in the next section.

8-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Mobile Radio Addressing

Mobile Radio Addressing

Each Mobile Station (MS) has a unique Individual Short Subscriber Identity (ISSI). Each
MS can also have a Direct Dial In (DDI) number.
A call originating in the external network and terminating in the Dimetra network
can address a MS in one of two ways:
• Using the Mobile Stations DDI number.
• Using the Mobile Stations ISSI

The Dimetra system distinguishes between a DDI number and an ISSI by a prefix known RADIO ID
PREFIX. It therefore requires that ISSI numbers be preceded by this predefined prefix.

Calling an MS using the Direct Dial Number

In order for the Dimetra Direct Dial Number calling to work, the following parameters
must be set up in the Dimetra network:
• Direct Dial Number
• Number of DDI digits

Direct Dial Number

Each Mobile Station that can be called from the external network must have a unique Direct Dial
Number (The Direct Dial Number is an attribute of the Radio User object in the User Configuration
Manager). The Direct Dial Number can contain up to 15 digits, but must contain at least as
many as indicated by the NUMBER OF DDI DIGITS parameter.

If a subscriber is allocated to a new home zone, the Direct Dial Number attribute must be
reassigned, as Direct Dial Numbers are exclusively assigned per home zone. It is strongly
recommended that all Direct Dial Numbers are coordinated across zones and that the
same length is used for the NUMBER OF DDI DIGITS in all Zones.

Number of DDI Digits

This is the number of digits in the Direct Dial Number that the Dimetra network uses for translation.
(The NUMBER OF DDI DIGITS is an attribute of the ISS object in the Zone Manager), e.g. if the
number of DDI digits is 4, the Dimetra network will only consider the 4 least significant digits of a
Direct Dial Number , when translating an incoming Direct Dial Number into an ISSI.
When the Dimetra network processes a Direct Dial Number, it will first compare the length of the
number to the configured parameter NUMBER OF DDI DIGITS. If the Direct Dial Number is shorter
than the NUMBER OF DDI DIGITS then the Dimetra network will reject the call.
If the received number is longer, then the Dimetra network will ignore the most significant (leftmost) digits
and retain as many of the least significant (rightmost) digits as indicated by the parameter NUMBER
OF DDI DIGITS. The Dimetra network will then translate the resulting DDI number into the Mobile
Stations ISSI number - as shown in Figure 8-7 - and try to set up the call.

6802800U65-B July 2006 8-9

Calling an MS using the ISSI Number Chapter 8: System Configuration/Optimization

E.g. if the NUMBER OF DDI DIGITS is set to 5 and the PBX sends a set-up message with the called number
"60051234", the Dimetra network will ignore "600" and try to translate "51234" into an ISSI.
The Figure 8-7 below illustrates the translation of DDI numbers into ISSIs.

Figure 8-7 Translating DDI Numbers into ISSIs

Calling an MS using the ISSI Number

In order for ISSI calling to work, the Radio ID Prefix must be set up.
The Radio ID Prefix allow the Dimetra network to distinguish an ISSI from a Direct Dial Number,
e.g. all ISSI numbers sent from the PBX could have the prefix 99.

Leading Zeroes (0) are not allowed in this prefix.

When the Dimetra network processes the call it will look for the Radio ID Prefix. If the
Dimetra system recognizes the Radio ID Prefix, it will consider the following digits as the
ISSI number (excluding the prefix) and try to set up the call.
Figure 8-8 shows the difference between DDI number addressing and ISSI addressing.

8-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual Mobile to Land Addressing

Figure 8-8 The Difference Between Addressing with DDI Number and ISSI

Mobile to Land Addressing

In order to initiate a call from a Mobile Station (MS) the user must enter Telephone Mode (either PSTN Mode
or PBX Mode) and enter the telephone number of the called telephone subscriber. By selecting PSTN or PBX
mode on a Motorola MS, a specific programmable Gateway ISSI is selected and will be used in the call set-up.
The Dimetra System will determine the Call Route to use from the Gateway ISSI (which is sent as part
of the TETRA call set-up). From the Call Route the Dimetra system will determine which Zone the call
shall exit from and if any outgoing prefix digits shall be added to the called number. The OUTGOING
PREFIX is used to route the call through an ETG to the appropriate interface. The ETG will strip off
the OUTGOING PREFIX and send the dialled number toward the Customer PBX or PSTN.
If the calling MS has a Direct Dial Number, this will be forwarded as the calling party number.
Before routing the call to the external network the Dimetra system will check that the MS user is allowed
to call the dialled number, as described in "Barring of Telephone Interconnect Calls".

6802800U65-B July 2006 8-11

Barring of Telephone Interconnect Calls Chapter 8: System Configuration/Optimization

Barring of Telephone Interconnect Calls

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Dimetra system can allow or prohibit individual Mobile Station users from making and receiving
telephone interconnect calls. This is done by setting the Interconnect Enabled attribute of the Radio
User object. See "Configuration of the ZCM and UCM" on page 8-15.
Both barring of incoming and outgoing calls makes use of exclusion classes which
defines the disallowed dialling patterns. These are described in the following section, but
are also applicable for barring of incoming calls.

Barring of Outgoing Telephone Interconnect Calls

The Dimetra system can bar Mobile Station users – that are Interconnect Enabled - from making telephone
interconnect calls to certain numbers. Each Mobile Station user can have an associated list of telephone
number patterns, describing the telephone numbers that cannot be called. Such a list is called an Exclusion
Class and a telephone number pattern is called a Disallowed Dialling Pattern.

A call is rejected if outgoing barring is enabled and the dialled number starts with either # or *.
This is to ensure that users do not enter these symbols first to get around exclusion classes.
15 Exclusion classes can be defined, and each exclusion class can contain up to 16 disallowed dialling
patterns. Exclusion class number 0 is reserved and means no barring. Figure 8-9 shows these relationships.

8-12 6802800U65-B July 2006

Telephone Interconnect Feature Manual Barring of Outgoing Telephone Interconnect Calls

Figure 8-9 Relationships between MS Users, Exclusion Classes and Disallowed Dialling Patterns

A disallowed dialling pattern contains up to 15 digits. The Dimetra system tries to match the pattern to the called
number digit by digit, starting from the most significant (leftmost) digit. Figure 8-10 shows two examples.

Figure 8-10 How Disallowed Dialling Patterns Work

When an MS user makes a telephone interconnect call, the Dimetra system tries to match the
disallowed dialling patterns in the Barred outgoing TI calls Exclusion Class to the called party
number. If one of the patterns match, the call is rejected.

6802800U65-B July 2006 8-13

Barring of Incoming Telephone Interconnect Calls Chapter 8: System Configuration/Optimization

Barring of Incoming Telephone Interconnect Calls

The Dimetra system can also bar Mobile Users – that are Interconnect Enable – from receiving
telephone interconnect calls from certain numbers. This supplementary service is implemented in
a similar way to the barring of outgoing telephone interconnect calls. In this case the disallowed
dialling patterns are applied to the calling number, in a land to mobile call.
A call is rejected if incoming barring is enabled and the calling number is not present.

Level of Service
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Level of Service object configures the level of service availability for call requests, such as the number of
interconnect calls allowed or the average maximum busy delay that is acceptable for group or interconnect calls.
The Level of Service object is a sub-object of the Zone object.

Level of Service is tied to Shared Service. If Dynamic Shared Service Algorithm (DSSA)
is not purchased, the Level of Service object is still configurable. The only fields used
in this case are Max Num Intrcnt and Max Dur Intrcnt.

Configuration
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Configuration of the Telephone Interconnect feature involves the following components:

• The Zone Configuration Manager (ZCM)
• The User Configuration Manager (UCM)
• The Tetra Site Controller (TSC)
• The Mobile Station (MS) using Customer Programming Software (CPS)

8-14 6802800U65-B July 2006

Telephone Interconnect Feature Manual Configuration of the ZCM and UCM

Configuration of the ZCM and UCM

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Table 8-1 provides an overview of the parameters to be configured for the Telephone Interconnect
feature, and the objects and tabs in which they are contained.
Table 8-1 Overview of Telephone Interconnect Parameters for the Dimetra system

Description and
Source Object Tab Parameter recommended
Settings
ZCM Interconnect Interconnect Interconnect Subsystem See the ZCM Online
Subsystem Subsystem Basic Alias Help
Tab
Security Group
ZCM Interconnect Interconnect Radio ID Prefix See the ZCM Online
Subsystem Subsystem Help
Radio ID/DDI Length
Configuration Tab
Number of DDI Digits
ZCM MTIG Basic MTIG ID See the ZCM Online
Help
MTIG Alias
MTIG IP Address
Security Group
ZCM MTIG Port A Usage State See the ZCM Online
Help
Timeslot Number
Timeslot Programmed
Capabilities
ZCM MTIG Port B Usage State See the ZCM Online
Help
Timeslot Number
Timeslot Programmed
Capabilities
ZCM Call Route Call Route Basic Call Route Alias See the ZCM Online
Tab Help
Call Route ID
Security Group
ZCM Call Route Call Route Redirect Call Route See the ZCM Online
Configuration Tab Help
Route Type
Gateway ID
Ongoing Prefix
Incoming Prefix
Redirect Zone Alias
Redirect Route Alias

6802800U65-B July 2006 8-15

Configuration of the ZCM and UCM Chapter 8: System Configuration/Optimization

Table 8-1 Overview of Telephone Interconnect Parameters for the Dimetra system (Continued)
Description and
Source Object Tab Parameter recommended
Settings
ZCM Level of Service Level of Service Level of Service Alias See the ZCM Online
Basic Tab Help
Security Group
ZCM Level of Service Level of Service Minimum Number of See the ZCM Online
Configuration Tab Interconnect Calls Help
Maximum Number of
Interconnect Calls
Minimum Duration of
Interconnect Calls
Maximum Duration of
Interconnect Calls
Target Dispatch Delay
(sec)
Target Interconnect
Delay (sec)
Channels Reserved of
Dispatch
UCM Radio User Radio User Interconnect Enabled See the UCM Online
Configuration Tab Help
PBX Access
PSTN Access
Interconnect Profile Alias
Direct Dial Number
UCM Exclusion Class Exclusion Class Exclusion Class Number See the UCM Online
Basic Tab Help
Security Group
UCM Exclusion Class Exclusion Class Disallowed Dialling See the UCM Online
Configuration Tab Pattern Help
UCM Interconnect Profile Interconnect Profile Interconnect Profile Alias See the UCM Online
Basic Tab Help
Interconnect profile ID
Security Group
UCM Interconnect Profile Interconnect Profile Priority Level See the UCM Online
Configuration Tab Help
Inbound Exclusion Class
Number
Outbound Exclusion
Class Number
Valid Call Routes

8-16 6802800U65-B July 2006

Telephone Interconnect Feature Manual Configuration for Tetra Site Controller (TSC) using the EBTS Service Software (TESS)

Table 8-1 Overview of Telephone Interconnect Parameters for the Dimetra system (Continued)
Description and
Source Object Tab Parameter recommended
Settings
UCM External Call External Call Zone ID See the UCM Online
Routes Routes Basic Tab Help
Call Route Alias
Call Route ID
Security Group
UCM External Call External Redirect Call Route See the UCM Online
Routes Call Routes Help
Route Type ID
Configuration Tab
Outgoing Prefix
Incoming Prefix
Redirect Zone Alias
Redirect Route Alias

Configuration for Tetra Site Controller (TSC) using the

EBTS Service Software (TESS)
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Each TSC must have a gateway Individual Short Subscriber ID (ISSI), also known as a MBX
gateway Address, configured from 16.000.000 (Min) to 16.777.199 (Max).
These parameters control the range of Mobile Station addresses that the Site Controller believes
to be valid on the system identities and offsets required by the Site Controller to process calls.

6802800U65-B July 2006 8-17

Configuration for Mobile Station using the Customer Programming Software (CPS) Chapter 8: System Configuration/Optimization

Configuration for Mobile Station using the Customer

Programming Software (CPS)
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The PBX and the PSTN Gateway ISSI must be provisioned in the MS.

The approach may differ between manufactures, but for Motorola MS: One PSTN
and one PBX Gateway ISSI can be programmed.
Provision the MS with the PSTN Gateway ISSI for Phone mode and the PBX Gateway ISSI for PBX mode.
Both the ISSI parameters are entered into PSTN Gateway ID & PBX Gateway ID fields in the CPS respectively.

8-18 6802800U65-B July 2006

 Chapter

9
Troubleshooting
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

This chapter describes various events that can occur during the daily operation of the MTIG
and explains what to do if MTIG hardware or software failure.

MTIG Hardware - Troubleshooting

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The following section is an extract of Hewlett-Packard’s Maintenance and Service Guide and
Setup and Installation Guide for the HP® server which is used as the MTIG server.
The following sections in this manual will support you in troubleshooting the MTIG hardware:
• "Audience Assumptions"
• "Where to Go for Additional Help"
• "MTIG Server - LEDs, Switches, and Jumpers"
• "Troubleshooting Power Source Problems"

Audience Assumptions
This guide is for service technicians only. Motorola assumes that you are trained and qualified in
servicing of computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.

6802800U65-B July 2006 9-1

Where to Go for Additional Help Chapter 9: Troubleshooting

To reduce the risk of personal injury from electric shock and hazardous energy
levels, do not exceed the level of repairs specified in these procedures. Because
of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed
wiring board. Improper repairs can create conditions that are hazardous.

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

To properly ventilate the system, you must provide at least 7.6 cm (3.0
in.) of clearance at the front and back of the server.

The computer is designed to be electrically grounded (earthed). To ensure proper

operation, plug the AC power cord into a properly grounded AC outlet only.

Any indications of component replacement or printed wiring board modi-

fications may void any warranty.

Where to Go for Additional Help

Hewlett-Packard provides the following manuals for additional help:
• HP Servers Troubleshooting Guide
• HP Setup and Installation Guide
• HP Maintenance and Service Guide

9-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Parts Identification and Ordering

Parts Identification and Ordering

Request for help in identification of non-referenced spare parts should be directed to the Customer
Care Organization of Motorola’s local area representation. Orders for replacement parts, kits
and assemblies should be placed directly on Motorola’s local distribution organization or via the
Extranet site Motorola Online at https://emeaonline.motorola.com/.

EMEA Test Equipment Support

Information related to support and service of Motorola Test Equipment is available via the Internet
site at http://www.gd-decisionsystems.com/cte/, through the Customer Care Organization of
Motorola’s local area representation or by calling the Motorola Test Equipment Service in Germany
at Telephone: +49 (0) 6128 702179, Telefax. +49 (0) 6128 951046.

Call Management Centre

Customers within the EMEA region should contact the Call Management Centre for all Service related
enquiries unless they have alternative contractual arrangements. Enquiries to the centre will be allocated a
tracking number and will be routed to the relevant department within Motorola. The Call Management
Centre operates a 24 hour by 7 day service. Telephone: +44 (0) 1256 484448

EMEA Systems Support Centre (ESSC)

The EMEA Systems Support Centre provides a Technical Consulting service. This service is accessed via the
Call Management Centre. Jays Close, Viables Industrial Estate Basingstoke, Hampshire RG22 4PD, United
Kingdom Contact via Call Management Centre Telephone: +44 (0) 1256 484448 Email: ESSC@motorola.com

European Systems Component Centre (ESCC)

The European System Component Centre provides a repair service for infrastructure equipment. Customers
requiring repair service should contact the Call Management Centre to obtain a Return Authorization number.
The equipment should then be shipped to the following address unless advised otherwise. Motorola GmbH
CGISS European Systems Component Centre Am Borsigturm 130 13507 Berlin Germany Telephone:
+49 (0) 30 66861414 Telefax: +49 (0) 30 66861426 E-Mail: ESCC@motorola.com

MTIG Server - Troubleshooting

This section provides specific troubleshooting information for the MTIG server. Use it to
diagnose server start-up and installation problems.
For information on LEDs, switch settings, and jumpers refer to "MTIG Server - LEDs,
Switches, and Jumpers" on page 9-7.
For a complete information about general troubleshooting techniques, diagnostic tools, preventive
maintenance, and a list of error messages, refer always to the HP Servers Troubleshooting Guide.

6802800U65-B July 2006 9-3

When the Server Does Not Start Chapter 9: Troubleshooting

• When the server does not start

Step-by-step instructions are provided on what to try and where to go for help with the most
common problems encountered during initial Power-On-Self-Test (POST). A successful
start-up requires the server to complete this test each time it is powered up, before the
server can load the operating system and start running software applications.
• Diagnostic steps
Step-by-step guidance on determining which troubleshooting table to use to
evaluate and fix the problem being encountered.
• Problems after initial start-up
After the server has passed POST, errors may still be encountered, such as an inability
to load the operating system. Instructions are provided on what to try and where to go
for help when errors are encountered after server completes POST.
• Other information Resources
This section also provides a list of references for troubleshooting beyond the scope of this guide.

When the Server Does Not Start

This section provides instructions when encountered the most common problems during the
initial POST. Every time the server boots, it must be complete POST before it can load the
operating system and start running software applications.
If the server completes POST and attempts to load the operating system, go to "Problems
after Initial Startup" later on in this chapter.

There is a risk of personal injury from hazardous energy levels. The routine
maintenance and service of this server must be performed by individuals who
are knowledgeable about the procedures, precautions, and hazards associated
with the equipment containing hazardous energy circuits.

When the server does not start:

1. Be sure that the server and monitor are plugged into a working outlet.

2. Be sure that the power source is working properly:

◦ Confirm status using Power On/Standby LED
◦ Refer to “System Board LEDs” (reference required) for the location
and status of the Power On/Standby LED
◦ Confirm that the Power On/Standby LED switch was pressed firmly.
◦ Refer to Servers Troubleshooting Guide for details on what else to evaluate.

3. If the system does not complete POST, or it does not complete POST but does not load
the operating system, refer to Servers Troubleshooting Guide.

4. Restart the server.

9-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Diagnostic Steps

5. Be sure that a normal power-up sequence has occurred to confirm that the system
meets the minimal hardware requirements and is powered up under normal
operation. The system has powered up successfully.
◦ The front panel Power On/Standby LED illuminates green.
◦ The fan starts up.
◦ The monitor displays messages regarding serve initialization in the following sequence:
- video initialization screen is displayed

- processor initialization

- memory test

- memory initialization

- diskette drive

- SCSI devices

◦ The operating system loads to complete the boot process.

If the problem persists, continue with the section “Diagnostic Steps”.

Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer the questions in Table 9-1
to determine appropriate actions based on the symptoms observed. According to the answers provided,
another table in this section will be referenced, which will outline possible reasons for the problem, options
available to assist in diagnosis, possible solutions, and list references to other sources of information.
Table 9-1 Diagnostic Steps

Question The Next Step

Question 1: Is the front panel Power On / Standby
LED on (illuminated solid green or flashing?)
Question 2: Is the front panel Internal Health LED
red?
Question 3: Are any system board LEDs showing a
failure or error condition? Refer to section, "LEDs,
Switches, and Jumpers." for the location and status
information of all system board LEDs.
Question 4: Is anything visible on the monitor?
If no, go to Table 9-2, and then continue with
Question 2 if the problem is not solved. If is yes,
then continue with Question 4.
If no, go to Table 9-2 and continue with Question 3
if the problem is not solved. If it is yes, continue
with Question 4.
If no: Contact the Motorola EMEA Systems
Support Centre. This service is accessed via the
Call Management Centre.Telephone: +44 (0) 1256
484448 Email: ESSC@motorola.com
If no, go to Table 9-3. If yes, video is available for
diagnosis. Determine the next action by observing
POST progress and error messages. Refer to the
Hewlett-Packard Servers Troubleshooting Guide for
a complete description of each POST error message.

6802800U65-B July 2006 9-5

Diagnostic Steps
Table 9-2 Front Panel Power-On/Standby LED Is Not On
Possible Reasons
• There is no AC power connection.
• The power button was not firmly pressed.
• The power button connector cable is not
properly connected to the system board.
• A processor has failed or is not properly
seated.
• The power supply has failed or is not
connected.
To reduce the risk of electric shock or damage to the equipment,
before opening access panels to reseat components, power down the
server, and then disconnect the power cord.
Table 9-3 Server Does Not Have Video
Possible Reasons
• Video may not be properly connected.
• Switches may not be correctly set on the
system board.
• If an optional video board was installed, the
monitor cable may not be correctly connected.
• The monitor may be connected to the wrong
video connector.
• Expansion boards or DIMMs may not be
properly connected or seated.
9-6
Chapter 9: Troubleshooting
The Next Step
1. Be sure the power cables are fully connected
2. Press the power button.
3. Confirm the power source is functioning.
4. Reconnect the power button cable to the seated
system board.
5. Power down the server. Reseat all expansion
boards, DIMMs, processors, and PPMS, confirming
that all cables are securely connected.
6. Refer to the Servers Troubleshooting Guide for
tips on proper procedures.
7. Monitor the diagnostic LEDs on the system
board for failure conditions.
If these steps do not correct the problem, the
most likely cause lies either in the power supply
subsystem or a processor.
Contact the Motorola EMEA Systems Support
Centre. This service is accessed via the Call
Management Centre. Telephone: +44 (0) 1256
484448 Email: ESSC@motorola.com
The Next Step
1. Confirm that the monitor has power and that the
monitor cable is securely connected. If more than
one video adapter is installed, make sure that the
monitor is connected to the correct video board.
2. Confirm that the monitor is functional by
connecting it to a known working server.
3. Confirm that the switch settings on the
Expansion boards or DIMMs may not be properly
connected or seated.
4. Power down the server. Reset all expansion
boards and DIMMs, and then reset all cable
connections.
5. Restart the server.
6802800U65-B July 2006
Telephone Interconnect Feature Manual Problems after Initial Startup

Table 9-3 Server Does Not Have Video (Continued)

Possible Reasons The Next Step

6. Listen for audible indicators, such as a series of

beeps. A series of beeps indicates the presence of
a POST error message.
7. Refer to the HP Servers Troubleshooting Guide
for a complete listing of possible POST error
messages.
8. Monitor the diagnostic LEDs on the system
board for failure conditions.
9. Refer to the HP Servers Troubleshooting Guide
for more information on video problems.
10. If these steps do not correct the problem,
contact the Motorola EMEA Systems Support Centre
for further technical support. This service is accessed
via the Call Management Centre. Telephone: +44
(0) 1256 484448 Email: ESSC@motorola.com.

To reduce the risk of electric shock or damage to the equipment,

before opening access panels to reset components, power down the
server, and then disconnect the power cord.

Problems after Initial Startup

After the server has passed POST, errors may still be encountered, such as an in-
ability to load the operating system.
For further information on operating systems go to: www.cornpaq.corn/products/servers/platforms/
Refer to the HP Servers Troubleshooting Guide for the following:
• Information that must be collected when diagnosing software problems
and to provide when contacting support.
• Instructions on how to upgrade the operating system and its drivers.
• Information on available recovery options and advice on minimizing downtime.

MTIG Server - LEDs, Switches, and Jumpers

The MTIG server contains the following sets of LED indicators, which indicate the
status of hardware components and settings:
• Front panel LED indicators

6802800U65-B July 2006 9-7

Front Panel LED Indicators Chapter 9: Troubleshooting

• Rear panel LED indicators

• System board LEDs

Use the following sections to determine the location and status of LEDs on the server.

Front Panel LED Indicators

The set of six LEDs on the front of the server indicates server status. Figure 9-1 and Table 9-4
identify and describe the location and function of the LEDs.

Figure 9-1 Identifying the Front Panel LED Indicators

Table 9-4 Identifying the Front Panel LED Indicators

Item LED Status

1 Power On/ Standby button/ system Amber = System shut down, but power still applied
power LED Green = System on
Off = Power cord not attached or power
supply failure
2 Unit Identification LED/button Blue = Activate
Blinking = System remotely managed
Off = Deactivated

3 Internal health LED Red = System critical. Refer to system board

4 External health LED (power supply)
5 NIC 1 link/activity LED
LEDs to identify component in critical state
Amber = System degraded. Refer to system board
LEDs to identify component in degraded state.
Green = Normal
Amber = Power redundancy failure
Green = Normal
Green = Network link Blinking = Network link and
activity Off = No link to the network. If power is off,
view the rear panel RJ-45 LEDs.

6 NIC 2 link/activity LED Green = Network link

Blinking = Network link and activity
Off = No link to the network. If power is off, view the
rear panel RJ-45 LEDs.

9-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Rear Panel LED and Buttons

Rear Panel LED and Buttons

The server rear panel contains five LEDs: one for the rear unit identification LED switch, two for the iLO
connector, and two for the RJ-45 connectors. Use the following figure and table to identify each LED.

Figure 9-2 Identifying the Rear Panel LEDs and Buttons

Table 9-5 Rear Panel LEDs and Buttons

Item LED Status

1 iLO activity Green= Activity exists
Blinking = Activity exists
Off = No activity exists
2 iLO link Green = Link exists
Off = No Link exists
3 10/100/1000 NIC 2 activity Green = Link exists
Blinking = Activity exists
Off = No link to the network exists

4 10/100/1000 NIC 2 link Green = Link exists

5 10/100/1000 NIC 1 link
6 10/100/1000 NIC 1 activity
7 UID Button/LED
Off = No link to the network exists
Green = Link exists
Off = No link exists
Green = Activity exists
Blinking = Activity exists
Off = No activity exists
Blue = Identification is activated
Blinking = System is being managed remotely
Off = Identification is deactivated

6802800U65-B July 2006 9-9

System Board LEDs Chapter 9: Troubleshooting

System Board LEDs

The system board contains various LEDs, which display current conditions of the server.
These are identified in Figure 9-3 and Table 9-6.

Figure 9-3 Locating the System Board LEDs and Switches

Table 9-6 System Board LEDs and Switches

Item LED Description Status

1 DIMM 6C failure
2 DIMM 5C failure
3 DIMM 4B failure
4 DIMM 3B failure
5 DIMM 2A failure
6 DIMM 1A failure
Amber = DIMM has failed.
Off = DIMM is operating normally.
Amber = DIMM has failed.
Off = DIMM is operating normally
Amber = DIMM has failed.
Off = DIMM is operating normally.
Amber = DIMM has failed.
Off = DIMM is operating normally.
Amber = DIMM has failed.
Off = DIMM is operating normally.
Amber = DIMM has failed.
Off = DIMM is operating normally.

9-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual Switches

Table 9-6 System Board LEDs and Switches (Continued)

Item LED Description Status
7 Overtemperature Amber = System has reached cautionary or critical temperature level.
Off = Temperature is OK.
8 Processor 1 failure Amber = Processor has failed.
Off = Processor is operating normally.
9 PPM 1 failure Amber = PPM has failed.
Off = PPM is operating normally.
10 PPM 2 failure Amber = PPM has failed.
Off = PPM is operating normally.
11 Processor 2 failure Amber = Processor has failed.
Off = Processor is operating normally.
12 Power supply signal Amber = Power supply signal cable is not connected.
connector interlock Off = Power supply signal cable is connected.
failure
13 Standby power good Green = Auxiliary power is applied.
Off = Auxiliary power is not applied.
14 Power supply fan Amber = One fan in this module has failed.
module failure Red = Multiple fans in this module have failed.
Off = All fans in this module are operating normally.
15 System diagnostic Refer to the HP Remote Lights-Out Edition II User Guide on the
Documentation CD.
16 Online spare memory Amber = Failover has occurred. Online spare memory is in use.
Green = Online spare memory is enabled, but not in use.
Off = Online spare memory is disabled.
17 Riser interlock Amber = PCI riser assembly is not seated.
Off = PCI riser assembly is seated.

Switches
The system board contains three switch banks that may need to be modified to set configuration
or to trigger special functions. These switches can cause problems if they are not correctly
set. When adding or removing a component or changing a security feature, the server must be
reconfigured to recognize these changes. If the system configuration is incorrect, the server may
not work properly, and you may receive error messages on the screen.

Reserved switches are provided for use by authorized service providers only and
should not be changed from the indicated default settings.

6802800U65-B July 2006 9-11

Troubleshooting Power Source Problems Chapter 9: Troubleshooting

Troubleshooting Power Source Problems

This information can be used to troubleshoot power source problems.
Table 9-7 Power Source Problems

Problem Possible Cause Possible Solution

Power is not working Possible On/Standby switch. Be sure that the switch is on. If
properly or power-related your server has a Power On/Standby
errors are occurring switch that returns to it’s original
position after being pressed, be sure
that you press the switch firmly.
AC outlet (if available to your Plug another device into the grounded
system) AC outlet to be sure that the outlet
works. Be sure that the AC power
meets applicable standards.
DC source (if available to your Have a licensed electrician check the
system) DC source.
Line voltage Have a licensed electrician check the
voltage to be sure that it meets the
required specifications.
Circuit breakers Be sure that your circuit breakers are
all in the On position.

Troubleshooting the MTIG Using the Event Viewer

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The MTIG application logs its events and errors to the “MTIG Event Log” of Windows XP. If there is
a problem with the MTIG or you want to be sure that the MTIG runs without errors, take a look at the
MTIG event viewer. Table 9-8provides a list of common error messages in the Event Viewer.

It is recommended to save the entries in the Event Viewer after errors occurred.
This can be helpful in problem solving.
Follow Procedure 9-1 for instructions on how to use the Event Viewer for Windows XP.

9-12 6802800U65-B July 2006

Telephone Interconnect Feature Manual Troubleshooting the MTIG Using the Event Viewer

Procedure 9-1 How to Use the Event Viewer for Windows XP

1 Click Start and Run... on the taskbar.

2 In the Open field, type Eventvwr and press Enter.
Result: The Event Viewer window opens.
3 Select the MTIG event log.
4 By double-clicking on the entries in the Event Viewer, you can check the events of the MTIG.

The Description field of the Event Properties window shows the cause of the logged
event. This example shows that the netcom link towards the Zone Controller is down.
For all events which can occur on the MTIG, such a description is available.

The Event Viewer displays these types of events:

• Error: A significant problem, such as loss of data or loss of
functionality. For example, if a service fails to load during startup,
an Error event will be logged.
• Warning: An event that is not necessarily significant, but may
indicate a possible future problem. For example, when disk space is
low, a Warning event will be logged.

6802800U65-B July 2006 9-13

Troubleshooting the MTIG Using the Event Viewer Chapter 9: Troubleshooting

Procedure 9-1 How to Use the Event Viewer for Windows XP (Continued)

• Information: An event that describes the successful operation of an

application, driver, or service. For example, when a network driver
loads successfully, an Information event will be logged.

Table 9-8 Top 5 List of Common Error Messages in the Event Viewer

Error Message/Warning Message Reason Solution

Invalid configuration parameter or out of
range parameter for: <registry key>
Unable to read QUICC file "./xzvcc.bin",
exception "Could not find file”
E1 Card 1 Port ‘x’ no connection
Voice card network interface is down
Netcom link is down
A windows registry key value is set
to an invalid value
File xzvcc.bin is missing or corrupt
A faulty E1 cable or the E1 cable is
unplugged
Network connectivity has been lost
1. The Zone ID and/or zone
controller IP address registry setting
is incorrect
2. MTIG remote configuration
parameters are not provisioned or
the MTIG Site ID is zero
Correct the windows
registry key setting and
restart the MTIG service.
Alternatively reinstall
MTIG application and
select default settings
Reinstall the MTIG
application
Check the correctness of
the E1 cable and ensure
the cable is plugged firmly
into the E1 card
Check the correctness of
the network cable and
ensure the cable is plugged
firmly into the voice card
• Correct the windows
registry settings and
restart the MTIG
service
• Perform a
full database
synchronization
with the NM system.
Ensure the MTIG
Site ID is not zero

9-14 6802800U65-B July 2006

Telephone Interconnect Feature Manual Motorola Telephone Interconnect Gateway Failure

Motorola Telephone Interconnect Gateway Failure

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Failure of a MTIG in a multiple zone system may be transparent to the user if there are other MTIGs
in the system. If only one MTIG exists in the system (single or multiple zone), only telephone call
capability is affected, all other voice dispatch functions continue to operate.

Other Interconnect Failure Considerations

If no interconnect-capable channels are available, interconnect calls cannot be placed. Channels may
be unavailable because they are busy, turned off, or because they have failed.
Regardless of the infrastructure configuration, user limitations, or channel availability, CSS programming
of the radio can prevent interconnect calls from being attempted.
If shared service dictates that an interconnect call will be busied, the call will be busied, regardless
of whether an interconnect-capable channel is available at the site.

6802800U65-B July 2006 9-15

Other Interconnect Failure Considerations Chapter 9: Troubleshooting

This page intentionally left blank.

9-16 6802800U65-B July 2006

 Chapter

10
Field Replaceable Units and Entities
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

MTIG and Echo Canceller FRU/FREs

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The Motorola Telephone Interconnect Gateway (MTIG) itself is a Field Replaceable Entity (FRE). If the
MTIG is determined to be faulty, ship the complete unit to Motorola for further troubleshooting and repair.
Table 10-1 lists the additional MTIG FRUs and Table 10-2 lists the Echo Canceller FRUs.
For service purposes a monitor, keyboard and mouse must be connected to the MTIG. The mouse
and the monitor are not delivered with the equipment. The monitor must be connected to the VGA
connector and the keyboard and the mouse must be connected to the server.
Table 10-1 MTIG Field Replaceable Units

Component Name Field Replaceable Part Number

Dimetra DL360 G4p Server GMDN1093A
— HP Prolient DL360R04p XEON DP 3.0 GHz HP Spare Part Number 380325-421
— Additional 1 GB RAM HP Spare Part Number 380325-421
— HP 8x Slim line DVD+R/RW HP Spare Part Number 383975-B21
— HP Compaq 400W redundant Hotplug Power for DL360 G4 HP Spare Part Number 354587-B21
Hard Disk Drive: 2x 72.8 GB, 10K rpm for DL360GX TG00085AA (HP Spare Part Number
286714-B22)
Windows XP Pro SP2 TG00090AA
Power Supply: 460 W AC WAPN4024A (HP Spare Part Number
361392-001)
Power Supply Fan Assembly WAPN4025A (HP Spare Part Number
361399-001)
Processor Fan Assembly WAPN4026A (HP Spare Part Number
361390–001)
D6.0 SER System Software, option MTIG SW R6.0 SER GM0139A, option ZA00545AA

6802800U65-B July 2006 10-1

HP Server Modules Replacement Overview Chapter 10: Field Replaceable Units and Entities

Table 10-1 MTIG Field Replaceable Units (Continued)

Component Name Field Replaceable Part Number
PCI384 Quad E1 Card Network Card GMDN1102A
Motorola Voice Card BLN1281B
2 position H100 68–pin Bus Cable GMDN1103A

Table 10-2 Echo Canceller Field Replaceable Units

Component Name Field Replaceable Unit Part Number

Tellabs® V3100M Echo Canceller – 2 E1 card1) GMDN1110A
Network Control Module (NCM) GMDN0267
Quad E1 ECM GMDN0268
2 Position Mounting Assembly GMGN0269
AC Power Supply GMDN0270
Fan Module Assembly GMDN0271
Fan Filter GMDN0272

1)For more details regarding the Tellabs® Echo Cancellers 3100M please refer to “Tellabs®
3100/Tellabs® 3100M”, System Manual, Part Number 76.T3100/MSM23-A.
Contact email address: http://www.tellabs.com

HP Server Modules Replacement Overview

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

The following sections provide module-level removal and replacement procedures for the MTIG server.
After completing all necessary removal and replacement procedures, it is recommended that server
diagnostic programs be run to verify that all components are operating correctly.
The following Hewlett-Packard diagnostic programs, from the SmartStart and Sup-
port Software CD, may be used:
• System Configuration Utility
• Array Diagnostic Utility (ADU)

In addition, the Server Diagnostics Program may be run. This program is available at www.hp.com/support.

10-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Electrostatic Discharge Information

Hewlett-Packard provides the following manuals for additional help:

• HP Servers Troubleshooting Guide
• HP Setup and Installation Guide
• HP Maintenance and Service Guide

Electrostatic Discharge Information

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

A discharge of static electricity can damage static-sensitive devices or micro circuitry.

Proper packaging and grounding techniques are necessary to prevent damage. To prevent
electrostatic damage, observe the following precautions:
• Transport products in static-safe containers such as conductive tubes, bags, or boxes.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
• Cover workstations with approved static-dissipating material. Use a wrist strap connected
to the work surface and properly grounded tools and equipment.
• Keep the work area free of non-conductive materials such as ordinary plas-
tic assembly aids and foam packing.
• Always be properly grounded when touching a static-sensitive component or assembly.
• Avoid touching pins, leads, or circuitry.
• Always place drives PCB assembly-side down.
• Use conductive field service tools.

Server Warnings and Precautions

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

To reduce the risk of personal injury from hot surfaces, allow the hot-plug drives
and the internal system components to cool before touching.

6802800U65-B July 2006 10-3

Preparation Procedures Chapter 10: Field Replaceable Units and Entities

To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times
• Unplug the power cord from each power supply to disconnect power to the equipment.

Protect the server from power fluctuations and temporary interruptions with
a regulating uninterruptible power supply (UPS). This device protects the
hardware from damage caused by power surges and voltage spikes and
keeps the system in operation during a power failure.

HP servers must always be operated with the system access panel closed. Proper
cooling will not be achieved if the system access panel is removed.

Preparation Procedures
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Before removing any serviceable parts, determine whether the part is a hot-plug device or a non-hot-plug
device. The parts you are allowed to replace are the hot-plug devices only.
The hot-plug devices on the MTIG server are the U320 SCSI hard drives and power supplies.

U320 SCSI hard drives and power supplies can be serviced from the hardware perspective
without removing the server from the rack. Therefore it is not necessary to turn off
the server to replace hot-plug hard drives and power supplies.

10-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Powering Down the Server

Powering Down the Server

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power
On / Standby button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC power is removed.

If removing or installing a hot-plug device, it is not necessary to power down the server.
Process 10-1 How to Power Down the MTIG Server.

1 Back up the server data.

2 Shut down the operating system as directed by the operating system documentation.
3 If the server is installed in a rack, press the UID LED button on the front panel. Blue LEDs
illuminate on the front and rear panels of the server.
4 Press the Power On/Standby button to place the server in standby mode. When the server
activates standby power mode, the system power LED changes to amber.
5 If the server is installed in a rack, locate the server by identifying the illuminated rear UID
LED button.
6 Disconnect the power cords.

The system is now without power.

6802800U65-B July 2006 10-5

Removing the MTIG Server from the Rack Chapter 10: Field Replaceable Units and Entities

Removing the MTIG Server from the Rack

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Some of the replacement procedures require that the server be removed from the rack.
Procedure 10-1 Removing the MTIG Server from the Rack

1 At the rear end of the rack, untighten the thumbscrew that secures the cable tray to the universal
rack rail.
2 Untighten the thumbscrews on the front panel by turning them counter-clockwise to loosen
the server from the rack.
3 Pull the server out from the rack.
4 Follow Procedure 3-2, "How to Install the MTIG Server into the Rack," on page 3-11 to reinstall
the server into the rack.

Hard Disk Drive (Hot-Plug U320 SCSI)

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Table 10-3 Field Replaceable Unit Part Number

Description Field Replaceable Unit Part Number

Hard Disk Drive: 72 GB, 10K rpm GMLN1145A (HP Spare Part Number 286714-B22)

Please contact the System Support Centre for advice on service support. Telephone: +44 (0) 1256 48 44 48.

10-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Locations

Locations
Please refer to Figure 10-1 to see the location of the server’s hard disk drive.

Figure 10-1 Hard Disk Drive Locations in the Server

Table 10-4 Hard Disk Drive Locations

Location Description
1 Low-profile 3.5-inch, 1.44-MB diskette drive
2 Low-profile optical device
3 Hot-plug U320 SCSI hard drive, SCSI ID 0
4 Hot-plug U320 SCSI hard drive, SCSI ID 1

To assess a hard drive’s status, you must observe and understand the hot-plug hard drive status LEDs. For a
detailed explanation of hard drive status LEDs, refer to the appropriate HP Server Setup and Installation Guide.

Read “Hot-plug Hard Drive Replacement Guidelines” in the HP Servers

Troubleshooting Guide prior to removing a hard drive.

Do not operate the server without a hard drive or a hard drive blank
installed. Failure to install a hard drive or a hard drive blank can lead
to improper cooling and may damage the system.

6802800U65-B July 2006 10-7

Removing the Hard Disk Drive Chapter 10: Field Replaceable Units and Entities

Removing the Hard Disk Drive

Follow Procedure 10-2 to remove the hard disk drive from the server.
Procedure 10-2 How to Remove the Hot Plug U320 SCSI Hard Disk Drive

1 Determine the status of the hard drive from the hot-plug hard drive LEDs.
2 Back up all server data on the hard drive.
3 Press the button on the hard drive to release the drive latch (1). Refer to Figure 10-2.
4 Open the drive latch on the hard drive (2).
5 Pull the hard drive to remove it from the server (3).

Figure 10-2 Removing the Hard Disk Drive from the Server

Installing the Hard Disk Drive

Follow Procedure 10-3 to install the hard disk drive into the server.
Procedure 10-3 How to Install the Hard Disk Drive into the Server.

1 Slide the hard drive into the open bay (1) until the latch mechanism engages the server chassis.
Refer to Figure 10-3.
2 Close the drive latch handle to lock the hard drive in the server chassis (2).

Figure 10-3 Installing the Hard Disk Drive into the Server

10-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Hot-Plug AC Power Supply

Hot-Plug AC Power Supply

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Table 10-5 Field Replaceable Unit Part Number

Description Field Replaceable Unit Part Number

Power Supply: 460 W AC WAPN4024A (HP Spare Part Number 361392–001)

The procedure assumes that the server is configured with two power supplies.

To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.

Removing and Installing the Power Supply

Follow Procedure 10-4 to remove the power supply from the server.
Procedure 10-4 How to Remove the Power Supply from the Server

1 If a conventional cable management solution is in place, unfasten the cable management solution
to access the power supply bays.
2 Disconnect the power cord.
3 Remove the power supply from hot-plug power supply bay (see Figure 10-4) by pressing the
power supply release lever, then pulling the power supply from the server.

Figure 10-4 Hot-Plug Power Supply Removal/Installation

To replace the component, reverse the removal procedure.

6802800U65-B July 2006 10-9

Power Supply Fan Assembly Chapter 10: Field Replaceable Units and Entities

Power Supply Fan Assembly

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow
and improper cooling that can lead to thermal damage.

Table 10-6 Power Supply Fan Assembly - Field Replaceable Unit

Description Field Replaceable Unit Part Number

Power Supply Fan WAPN4025A (HP Spare Part Number 361399-001)
Assembly

Removing and Installing the Power Supply Fan Assembly

Procedure 10-5 How to Remove and Install the Power Supply Fan Assembly

1 Power down the server.

2 Extend or remove the server from the rack. See Procedure 10-1, "Removing the MTIG Server
from the Rack," on page 10-6
3 Remove the access panel.

To reduce the risk of personal injury from hot surfaces, allow the drives
and the internal system components to cool before touching them.

Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper
airflow and improper cooling that can lead to thermal damage.
4 Press the latches and lift to release the power supply fan assembly from the server.

To reduce the risk of personal injury or equipment damage, be sure that

the rack is adequately stabilized before extending a component from
the rack.

To reduce the risk of personal injury, be careful when pressing the

server rail-release latches and sliding the server into the rack. The
sliding rails could pinch your fingers.

10-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual Processor Fan Assembly

Procedure 10-5 How to Remove and Install the Power Supply Fan Assembly (Continued)
5 Remove the component from the server as shown in Figure 10-5.

Figure 10-5 Power Supply Fan Assembly Removal

6 To replace the component, reverse the removal procedure.

When replacing the component, be sure the power converter module is

properly seated in the server chassis.

Processor Fan Assembly

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow
and improper cooling that can lead to thermal damage.

Table 10-7 Processor Fan Assembly — Field Replaceable Unit

Description Field Replaceable Unit Part Number

Processor Fan WAPN4026A (HP Spare Part Number 361390-001)
Assembly

6802800U65-B July 2006 10-11

Removing and Installing the Processor Fan Assembly Chapter 10: Field Replaceable Units and Entities

Removing and Installing the Processor Fan Assembly

Procedure 10-6 How to Remove and Install the Processor Fan Assembly

1 Extend or remove the server from the rack. See Procedure 10-1, "Removing the MTIG Server
from the Rack," on page 10-6.
2 Remove the access panel.
3 Loosen the thumbscrew that secures the processor fan assembly to the server.

10-12 6802800U65-B July 2006

Telephone Interconnect Feature Manual EI Card and Voice Card Replacements

Procedure 10-6 How to Remove and Install the Processor Fan Assembly (Continued)
4 Push on the sheet metal tab near the thumbscrew to separate the fan tray connector from the
system board connector.
5 Remove the component from the server, see Figure 10-6.

Figure 10-6 Processor Fan Assembly Removal

6 To replace the component, reverse the removal procedure.

EI Card and Voice Card Replacements

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Table 10-8 E1 Card and voice Card FRUs

Description Part number

PCI384 Quad E1 Network Card GMDN1102A
Motorola Voice Card BLN1281B
2 position H100 68–pin bus cable GMDN1103A

6802800U65-B July 2006 10-13

Removing and Installing the E1 and the Voice Cards Chapter 10: Field Replaceable Units and Entities

Removing and Installing the E1 and the Voice Cards

Procedure 10-7 How to Remove and Install the E1 and the Voice Cards

1 Power down the server and remove the server from the rack. See Procedure 10-1, "Removing the
MTIG Server from the Rack," on page 10-6.
2 Remove the PC cover.
The E1 card and the voice card are located at the left side of the rear. The two cards share the
same PCI cage, with the E1 card in the half length slot, and the voice card in the full length slot.
The cards are connected with a 68–pin 2–drop H100 cable.
3

Loosen
the thumbscrews
4 Carefully, lift out the PCI cage.

Figure 10-7 E1 and Voice Card Replacement

5 Notice that the cable is over the E1 and beneath the Voice Card, and that the cable is bent in
a specific way. Remove the cable between the cards. Carefully pull out the card that needs
replacement.
6 Insert the new card, and reconnect the cable. Make sure that the cable is placed exactly as seen
in Figure 10-7.
7 Re-insert te PCI cage into the server. Fasten the thumbscrews and put the PC cover back on.
8 Ensure that DIP switch S2601 located on the voice card is set with all 4 switches in the ON
position.
9 To reinstall the server into the rack, follow Procedure 3-2, "How to Install the MTIG Server
into the Rack," on page 3-11.

10-14 6802800U65-B July 2006

Telephone Interconnect Feature Manual Periodic Maintenance Inspection

Periodic Maintenance Inspection

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Motorola Telephone Interconnect Gateway

Table 10-9 Motorola Telephone Interconnect Gateway: Motorola Telephone Interconnect Gateway

Motorola
recommended
Com- PMI Re- period under normal
Part Number Component Name ment quired operating conditions PMI Action Required
GMDN1093A Dimetra DL360 G4p FRU yes annually Check operation of processor
Server and enclosure fans. Replace if
noisy. Contact the European
Systems Component Centre.
BIOS / Real time clock
battery replacement every 10
years, refer to manufacturer’s
handbook. Check Hard Disk
Drive and the available space
on it.

Echo Canceller
Table 10-10 Echo Canceller

Motorola
recommended
Com- PMI Re- period under normal
Part Number Component Name ment quired operating conditions PMI Action Required
GMDN1110A Tellabs® 3100M — 2 Model n/a refer to manufacturers
E1 Echo Canceller num- handbook
ber
GMDN0271 Fan Module Assembly FRU yes annually check operation of fan
GMDN0272 Fan Filter FRU yes as required check and replace

6802800U65-B July 2006 10-15

Echo Canceller Chapter 10: Field Replaceable Units and Entities

This page intentionally left blank.

10-16 6802800U65-B July 2006

 A
Appendix

TETRA/Dimetra Glossary
The glossary describes many terms connected with TETRA and Dimetra and is not system release
specific. Therefore not all terms may be relevant for a specific system or release.

Table A-1 Glossary

Item Description
10/100Base-T A method of connecting Ethernet devices directly to an Ethernet switch/hub.
Max transfer rate is 10 or 100 Mbps.
A/V Antivirus.
ABO Automatic Busy Override.
ACC Adjacent Control Channel.
Accounting Involves the reporting of the activities of radio users on the system. The system
Management provides several accounting management facilities.

ACCH Associated Control Channel.

ACELP Algebraic Code Excited Linear Prediction.
Acknowledged Data A service provided by the layer below which gives an acknowledgement back
Transfer over the air interface from the lower layer peer entity. This service is used by the
layer 3 entities to get a secure transmission including retransmissions.
Acknowledgement A message sent in response to another message to indicate status.
ADM See Alias Database Manager.
Admin See CENTRACOM Elite Admin
Advanced Lights Out ALOM functions allow for monitoring, logging, alerting and for basic control
Management (ALOM) of the system. ALOM is particularly useful for remotely managing a server in
a typical "lights out" environment. It is the next generation strategic solution,
replacing the functionality of Remote System Control (RSC) used on VSP
servers and Lights Out Management (LOM & LOMlite) used on Sun Netra
servers.
Advanced Link An Advanced Link (AL) is a bidirectional connection between one Mobile
Station (MS) and a Base Station (BS) with provision of acknowledged and
unacknowledged services including windowing, segmentation, extended error
protection and choice among several throughputs. The data transfer via the
advanced link requires a set-up phase.
AEB See Ambassador Electronics Bank.
AEB slot For E1, one of 960 possible slots on the Ambassador Electronics Bank (AEB)
Time Division Multiplexing (TDM) backplane busses (32 busses x 30 AEB
slots/bus). For T1, one of 768 possible slots (32 busses X 24 slots/bus).

6802800U65-B July 2006 A-1

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
AEB System Timer Ambassador Electronics Bank System Timer Module. An AEB module that
provides system clocking and data bus arbitration. Each Audio Switch users two
AEB System Timer Modules in a redundant configuration.
AEI See Audio Expansion Interface.
Affiliated Zone The zone to which a radio is currently registered.
Affiliation The process by which a Mobile Station identifies its location and talkgroup
affiliation to the system as it moves through the coverage area.
Affiliation Display A Motorola software application that tracks mobility characteristics of radio
users by monitoring current affiliations and deaffiliations on the system.
Affiliation Group The talkgroup to which a Mobile Station is currently attached.
AI Air Interface.
AIE See Air Interface Encryption.
AIE KVL See Air Interface Encryption Key Variable Loader.
AIMI See Ambassador Interface Multiplex Interface.
Air Interface The Dimetra IP System supports Over the Air Standard Encryption of Mobile
Encryption (AIE) Stations and Base Stations using the standard TETRA algorithms TEA1, TEA2
and TEA3.
Air Interface This AIE KVL is used for transporting AIE keys (k and SCK) and for keys used
Encryption Key in the infrastructure (ki) used for distribution of AIE keys. It connects to the
Variable Loader (AIE AUC, MS, ZC, TSC and BRC and is used by the network operator.
KVL)
Air Traffic An option that provides raw data on air traffic activity that can be used to drive
Information Access a customer-supplied billing package.
(ATIA)
Air Traffic Router The Radio Applications Programming Interface (RAPI) is located on the ATR
(ATR) server that is colocated on the same LAN as the ZC. The ATR manages all
non-call processing processes for the Zone Controller and relies on the ZC
to provide aliases and security group information. The ZC and the ATR are
connected with a TCP link.
AIS 1. See Alias Integrated Solution
2. See Archiving Interface Server.
AKD Authentication Key Distribution
AL See Ambience Listening.
ALGID Algorithm Identification.
Alias An alphanumeric name used to identify for example a mobile station, a talkgroup
or a site. Aliases can be assigned to represent something more meaningful to a
console operator than the six digit ID number.
Alias Database A software tool for managing the alias database, which is the database that stores
Manager (ADM) all radio, console, talkgroup, and multigroup aliases used in the system.
ALOM See Advanced Lights Out Management.

A-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
AllStart A talkgroup setting which requires resources on all involved sites to be available
before the call can begin.
Alias Integrated The Alias Integrated Solution (AIS) provides the means for dynamically
Solution assigning a user alias to a radio upon user logon to the radio. The dynamically
assigned user alias is made available to 3rd party via the MultiCADI API.
Alphanumeric Text A Motorola application used to send short data messages from a PC operating
Service (ATS) under Windows to a display on a Mobile Station.
AMB See Ambassador Board.
Ambassador Board A board that processes the audio coming from and going to its links. Each board
(AMB) supports two independent, full duplex E1 and T1 links. Used in the Ambassador
Electronics Bank (AEB) to interface CEBs or MGEGs to the AEB.
Ambassador Also Embassy Switch. Dimetra master site equipment consisting of a Time
Electronics Bank Division Multiplexing (TDM) audio switch capable of simultaneously routing
(AEB) audio from multiple sources to one or more destinations. In a Dimetra system,
each Zone Controller controls the audio routing for its associated AEB.
Ambassador Interface A Central Electronics Bank (CEB) module that provides the interface between
Multiplex Interface the AEB and CEB, and provides CEB timing and data bus arbitration.
(AIMI)
Ambience listening The ability to listen remotely to audio in the vicinity of a Mobile Station.
(AL)
AMS Alert Management System.
Announced Cell Cell reselection where Mobile Station (MS) Mobile Link Entity
Reselection (MLE) informs the Switching and Management Infrastructure (SwMI)
both in the serving cell and in the new cell that cell change is
performed. There can be three types of announced cell reselection:
- type 1: the MS-MLE knows the new cell and the traffic channel
allocations on the cell before deciding to leave its serving cell;
- type 2: the MS-MLE knows the new cell before changing to it, but
does not know the channel allocation on the new cell in advance;
- type 3: the MS-MLE need not to know the new cell before changing to it. The
serving cell is only informed by the MS-MLE that it wants to change cell.
Announcement Call An announcement call is a point to multipoint group call that provides the
capability to communicate with multiple talkgroups simultaneously.
Announcement group A special group which is used to address a number of normal groups which are
associated to the announcement group
API Application Programming Interface.
APN Access Point Name.
Application Launcher Application Launcher enables you to access one or more management
applications without going through the process of logging on to each application
separately.
Archiving Interface The AIS provides flexible, high-quality archiving services for audio and data
Server (AIS) associated with various types of calls and various events associated with radio
resources. Together with a logging recorder and a replay station, AIS make
up the logging system.

6802800U65-B July 2006 A-3

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
ARP Address Resolution Protocol.
ASIC Application Specific Integrated Circuit.
ASSI Alias Short Subscriber Identity.
ATCC See Auto Tune Cavity Combiner.
ATG Announcement Talkgroup.
ATIA See Air Traffic Information Access.
ATM Asynchronous Transfer Mode.
ATR See Air Traffic Router.
ATS See Alphanumeric Text Service.
AuC See Authentication Centre.
Audio Expansion An interface module that receives audio from the CEB backplane for console
Interface position speakers and recording devices.
Audio Interrupt Capability that allows users of a talkgroup to interrupt the audio of the current
transmitting talkgroup member.
Authentication A function which allows the radio system infrastructure to validate that a
mobile station is genuine before granting access to system services. Upon
receiving an authentication request, the mobile station may also perform
a mutual validation of the infrastructure to ensure it is safe to operate.
The use of authentication establishes a level of trust between the radio system’s
infrastructure and subscriber mobile stations.
Authentication Centre A Motorola software application that allows system managers to manage
(AuC) encryption keys for Dimetra.
Authentication Key A secret key used to validate a mobile station’s ability
(K) to operate on the radio system. Each MS is assigned a
unique authentication key at the factory or a secure facility.
The authentication key is imported or typed into the Authentication Centre along
with its associated reference (REF).
Authentication A set of session keys used to perform explicit authentication. Each MS is
Material assigned a set of unique authentication material based on its authentication key
(K). The authentication material is generated and sent from the Authentication
Centre (AuC) to the system’s zone controllers encrypted using the system key
encryption key (KEKm).
Auto Tune Cavity The ATCC receives signals from several base radios and sends a combined
Combiner (ATCC) signal to the site sending antenna.
Automatic site The Mobile Station will choose the best site.
selection
Balun (Balanced/Unbalanced) A transformer connected between a balanced source or
load and an unbalanced source or load. A balanced line has two conductors,
with equal currents in opposite directions. The unbalanced line has just one
conductor; the current in it returns via a common ground or earth path.

A-4 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Base Interface Module This CEB module links conventional base station/repeaters and CEB for audio
(BIM) communications.
Base Radio (BR) Dimetra remote BTS site equipment. Each base radio (BR) provides one
TETRA carrier, comprising four TETRA time slots. The BR is equipped with
three receivers for diversity reception which increases the coverage area and
reception quality.
Base Radio Controller The Base Radio is made up from a number of replaceable units. A Base Radio
(BRC) Controller is used to communicate with the Site Controller and to control the
other units within the Base Radio.
Base Station Term used to identify the installation including the BTS, antenna and ancillary
equipment.
Basic Link A Basic Link (BL) bidirectional connectionless path between one or several
Mobile Stations and a Base Station, with a provision of both unacknowledged
and acknowledged services on a single message basis.
Basic logging This feature collects radio system traffic and generates the collected data in a
report format.
BCCH Broadcast Control Channel.
Bearer Service A type of telecommunication service that provides the capability for the
transmission of signals between user network interfaces.
BER See Bit Error Rate.
BERT Bit Error Rate Test.
BIC Barring of Incoming Calls.
Billing System (BS) A Billing System is a feature that collects, stores and displays subscriber
accounting data.
BIM See Base Interface Module.
Bit Error Rate (BER) Bit Error Rate characterizes the quality of a digital channel for all traffic on
the channel.
Black Key An encryption key that is encrypted by another key.
BLT Bulk Loader Tool.
BNC Connector Bayonet-Neill-Concelman connector. A standardized coaxial cable connector,
used for Thin Ethernet cables, ARCnet networks and for the transmission of
audio and RF signals.
BNCH Broadcast Network Channel.
BOC Barring of Outgoing Calls.
Border Router The Border Router is a router residing between Customer
Enterprise Network (CEN) and DMZ network, on mas-
ter site as well as on remote sites connected to the CEN.
The Border Router interposes a protective firewall to prevent access
to the Dimetra system from unauthorized external devices.
bps Bits per second.
BR See Base Radio.

6802800U65-B July 2006 A-5

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
BRC See Base Radio Controller.
Broadcast A message to all Mobile Stations currently listening. Broadcast information
can be of a variety of types including adjacent channel information and
current system access control information. A Broadcast message needs no
acknowledgment.
BS See Billing System.
BSCH Broadcast Synchronisation Channel.
BTS Base Transceiver System. BTS is the common acronym for:
• Enhanced Base Transceiver System (EBTS)
• Mini Base Transceiver System (MBTS)
• Motorola Transceiver System (MTS)

BTS Site A remote segment within the Dimetra IP system responsible for call
processing and mobility services within a local geographical area. A
Dimetra IP BTS site (also known as a base site) contains equipment
such as TETRA Site Controller (TSC), Base Radio Controller (BRC),
Environment Alarm System (EAS), and RF distribution equipment.
The BTS site functions as the termination point for air interface encryption
services. A static cipher key-trunked mode operation (SCK-TMO) key
is stored and used by BTS site equipment and subscriber mobile stations
(MS) to encrypt/decrypt voice and data communications. To receive future
SCK-TMO key updates, BTS site equipment must also store and utilize a unique
infrastructure key (Ki) and zone key encryption key (KEKz).
Bundle A collection of Inter TETRA Connections (ITCs) which utilizes the same
scenario over the inter system interface.
Busy handling When channel resources are not available, the controller generates a busy
indication over the control channel. This busy indication in form of a tone is
given to the MS user indicating it is in queue for the next available resource.
Busy queue A memory storage in the central controller to hold Mobile Station information
and requests until a channel is assigned after a busy condition.
Busy Queuing A method of queuing a call when resources are not available to grant the call.
CAD Computer Aided Dispatch.
CADI See Computer Aided Dispatch Interface.
CAI Common Air Interface.
Call Continuation The capability of passing active calls or busy queue designations across zone
boundaries. Also termed “Call Handoff” Call Coordination, or Call Reconnect.
Call Detail Record The Call Detail Record contains information about usage of Packet Data service.
Call handoff The automatic assignment of an available channel when a radio user roams from
one site to another with continuous communications.

A-6 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Call Set-up Time Group Call:
Group Call, the call set-up time is a measure of the time between the initiating
PTT and the first audio slot to be transmitted by the initiating Mobile Station.
Private Call:
the call set-up time is a measure of time between the initiating
PTT and the alert indication that the receiving unit is ringing.
Interconnect Call (MS initiated):
the call set-up time is a measure of time between the initiating PTT
and the alert indication that the PSTN Gateway has initiate the call.
Interconnect Call (PSTN initiated):
the call set-up time is a measure of time between the reception of the
QSIG_SETUP from the external network to the transmission of the
QSIG_ALERT to the external network.
Call Back A message sent to the radio indicating a busy condition is over and to initiate the
channel request again.
Camped A Mobile Station (MS) is said to be camped on a cell when the MS is
synchronized on the cell Base Station (BS) and has decoded the Broadcast
Network Channel (BNCH) of the cell. The synchronization procedure is
performed by the Media Access Control (MAC) and the interpretation of the
network information from the BNCH (Voice+Data) is performed by a procedure
in the Mobile Link Entity (MLE). It is the MLE which decides when an MS is
said to be camped on a cell.
CAS 1. Channel Associated Signalling.
2. Child AntiVirus Server.
CAT Coverage Acceptance Test.
CATP Coverage Acceptance Test Procedure.
CBR Constant Bit Rate.
CC See Crypto Card.
CCC See Crypto Communications Controller.
CCGW See Conventional Channel Gateway.
CCH Control Channel.
CCITT Consultative Committee for International Telegraph and Telephone.
CCK Common Cipher Key.
CCM Channel Control Module. A CENTRACOM console module that is a direct
interface for the dispatcher to make calls and to indicate received calls.
CCMS See Customer Configuration Management System.
CDM See Console Database Manager.
CDR 1. Charging Detail Records.
2. See Call Detail Record.
CE Crypto Engine.
CEB See Central Electronics Bank.

6802800U65-B July 2006 A-7

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Cell A geographical area which is covered by a BTS site. Note that at the edge of
the cell the Mobile Station can begin to receive signals from adjacent cells and
will use its stored reselection criteria to determine at what point it should retune
to a better signal.
Cell Reselection TETRA defines five types of cell reselection for a Mobile Station (MS) involved
in a circuit mode call; these definitions are given in this list. See also Announced
Cell Reselection, Unannounced Cell Reselection, Undeclared Cell Reselection.
Cell ID A relative identification number of a cell. Relative to the current serving cell.
CEN Customer Enterprise Network.
CENIB Customer Enterprise Network Interface Barrier.
Center for Internet An organization dedicated to help addressing security of internet-connected
Security systems by providing means to measure, monitor, and compare the security
level of systems.
CENTRACOM The Motorola product line of console dispatch equipment, including furniture
and programming.
CENTRACOM Elite An application for creating objects on the CENTRACOM Elite operator position
Admin desktops.
CENTRACOM Gold A subnet that consists of a Windows based Console Database Manager/Alias
Elite Subnet Database Manager (CDM/ADM) file server(s) and a number of Windows based
Operator Dispatch workstations.
CENTRACOM Gold A platform that supports Classic Gold CRT, Classic Gold Button and LEDs,
Series Platform and Elite operator positions.
Central Electronics The CEB is the main processing bank in Dimetra trunking systems and provides
Bank (CEB) an interface between the console positions and the RF equipment and thereby
the entire Dimetra system.
Central Network This term is used to describe the system control equipment to which the sites
Management are all connected. This is comprised of a number of items including the Zone
Controller, Zone Manager, User Consoles, and Site Link Multiplexers (Only
R3.x & R4.0).
CEPT Conference European des Postes et Telecommunications. An association of the
26th European PTTs (Postes (mail), Telephone and Telegraph) that recommends
communication specifications to the International Telecommunications Union
(ITU).
CES CENTRACOM Elite Server.
CG Charging Gateway.
Channel Control The display seen by a console operator when using a CENTRACOM Elite
Window (CCW) console operator position. Each CCW corresponds to an object monitored by
the console.
Checkpoint Check Point Software Technologies, a company producing products for network
security.
CIE Console Interface Electronics.

A-8 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Circuit Mode Data A mode that offers constant data transfer rates of 2.4-28.8 kbps.
CIS See Center for Internet Security.
CiscoView Device A Web interface provided with CiscoWorks 2000 that provides real time views
Manager of networked Enterprise LAN Switch Systems devices.
CiscoWorks2000 (R5.0 A network management application that includes CiscoView Device Manager
& R5.1) and Resource Manager Essentials (RME). CiscoWorks 2000 is used to manage
the Cisco Catalyst 6509 Ethernet LAN switch. The CiscoWorks applications
reside on the Ethernet Switch Management Server (ESMS) and work together as
a LAN management solution.
CK Cipher Key
CKEK Common Key Encryption Key. An encryption key used solely to encrypt traffic
keys targeted for a group of secure entities.
Clear MS A mobile station that is registered on the system with ciphering off.
CLIP Calling Line Identification Presentation.
CLIR Calling/Connected Line Identification Restriction.
Cluster A cluster is defined to be a UCS cluster consisting of one to seven zones served
by the same UCS. A system consists of one to sixteen clusters. See Multicluster
System.
CMS Cable Management System.
CNE Central Network Equipment. The equipment located at the Master Site or
Mobile switching Office.
CNI Customer Network Interface.
Codeplug The firmware that holds the unique personality for a system or device. The
codeplug is programmable to change system or unit parameters. Codeplugs
are found in Mobile Stations, CENTRACOM equipment, as well as in some
repeaters and 6809 controllers.
COAM Customer-Owned and Maintained.
COIM See Console Operator Interface Module.
Colocated Pertaining to a configuration in which equipment resides in the same physical
site.
Computer Aided The CADI enables the user to do remote network management through an
Dispatch Interface Application Programming Interface (API). Possible functions may be radio
(CADI) check, radio inhibit and Dynamic Group Number Allocation (DGNA).
Configuration Refers to the capabilities which allow the user to configure operational
Management parameters of physical and logical devices used within the system. There are two
categories, Subscriber Management performed through the User Configuration
System and Infrastructure Management performed through the Zone Manager.
Console The console is the equipment used by dispatchers to interact with the Dimetra
system and thus to communicate with system users. Only CENTRACOM Gold
Series Consoles are compatible with Dimetra.

6802800U65-B July 2006 A-9

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Console A terminal that is connected directly to the Zone Controller to perform Terminal
Administration administrative functions for the system.
Terminal
Console Database A software tool that permits changes to the console database, which stores all
Manager (CDM) features programmed for the console.
Console Interface also known as Elite API. The Dimetra Console Interface runs under Windows .
May be used by 3rd party developers.
Console Operator An interface board in the Central Electronics Bank that has the connections for
Interface Module the console operator positions. The module controls audio flow and data signals
(COIM) to and from the console position.
Console Operator An interface board used in a Central Electronics Bank to provide connections
Remote Interface between the Console Operator Interface Module and telecom lines to a remote
(CORI) operator position.
Console Patch A unique call type. Some types of console patches can be performed by a
console operator to either expand the participant size for the call or to provide
interoperation ability between different agencies that do not communicate
together. For example, two multigroups would be created if talkgroups 1, 2,
3, and 4 were patched together and if talkgroups 1,2, and 3 are home to zone
1 and talkgroup 4 is home to zone 2.
Console Phone Patch A manual patch of a phone line module to another CCM/CCW. A CCM/CCW
may be associated with a trunked talkgroup or a conventional channel at the
time of the patch.
Console Only A type of call used exclusively for console operators, and does not involve any
Talkgroup Call Mobile Stations. All console operator members can be located within the same
zone or in different zones.
Constant delay service A network service (NS) where the transit delay of the NSDUs between
the network connection endpoints remains constant for the duration of the
connection.
Control channel The first time slot on the TETRA carrier frequency is always used as the main
Control Channel. The rest of the slots on the main carrier are used as Traffic
Channels.
Control Site A Control Site provides remote dispatch capabilities and remote access to
network management functions.
Control Message Term used to describe messages of a controlling nature sent between the BTS
and the Mobile Station (MS).
Control Router (R5.0) The Control Routers allow communication between the Zone Controller (ZC)
and the Transitional LANs within the Ethernet/LAN switch.
Controlling Zone The zone that coordinates the resources for a call. For group calls, the designated
Home Zone of the group is always the Controlling Zone for the call, regardless
of where group members are affiliated. For individual calls, the controlling zone
is the zone from which the voice service is being requested.
Controlling Zone The Zone Controller responsible for controlling a call throughout its duration.
Controller (CZC)

A-10 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Conventional Channel The CCGW provides analog call detection, vocoding and devocoding of audio,
Gateway (CCGW) station keying and dekeying through Tone Remote Control (TRC) or E&M
relay, and tone LOBL (Line Operated Busy Light) detection (for parallel console
interoperation). The CCGW may or may not be integrated with the site router.
The alternative is to have the CCGW locally on the LAN. This option is
available to console sites with a large number of conventional resources.
Conventional to A console patch that patches multiple conventional resources within the same
Conventional Patch zone together.
Cooperative WAN CWR interfaces the master site in one zone to Radio Frequency (RF) sites,
Routing dispatch sites, system Operations Support System (OSS), and other zones. In
multizone systems, core and exit routers are configured in pairs to provide
path redundancy for audio and control packets. With CWR, the routers work
to control an external relay panel to switch a group of 12 non-redundant T1/E1
links between the two routers.
CORBA Common Object Request Broker Architecture.
Core Router The Core Routers allow communication between the BTS and other subnets.
CORI See Console Operator Remote Interface.
CoU Class of Usage.
cPCI compact Peripheral Component Interconnect
CPS See Customer Programming Software.
CRC Cyclic Redundancy Check. An error checking technique.
Critical site See critical site assignment .
Critical site Critical Site Assignment is a Motorola service that supplements the group call
assignment service. For each talkgroup, the Network Manager can create a list of ‘Critical
Sites’. These are sites that must be included in a group call for it to be set up.
Thus, even when Fast Start is in operation, the call will not be set up until
channels are available at all the critical sites for the talkgroup.
Crypto Card A PCI-based encryption module installed in the AuC server. The AuC Crypto
Card provides encryption services to the AuC such as key generation and
database encryption. A master key is stored in the AuC Crypto Card and is
utilized to encrypt and decrypt data stored in the AuC database.
Crypto Communica- The Crypto Communications Controller establishes the communication between
tions Controller the Host CE. Cuttently implementation uses a Power QUICC II for the CCC.
CSMA/CD Carrier Sense Multiple Access/Collision Detect. Technique used in Ethernet to
manage access to a shared transmission medium.
CSMS Core Security Management Server.
CSV Comma Separated Variable.
Current Alerts/Alarms A Fault Management feature which provides the user with a mechanism to view
the current alerts and alarms in a zone.
Current serving BS The Base Station (BS) on one of whose channels the Mobile Station (MS)
is currently operating.

6802800U65-B July 2006 A-11

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Customer Customer Configuration Management System is tools and processes to manage
Configuration the configuration of a customer system. The system controls data like serial
Management System numbers, s/w and h/w versions, parameter settings, license numbers etc., in a
(CCMS) database to provide detailed information about the complex structure of systems.
Customer The software application used for programming Mobile Stations. Formerly
Programming called RSS.
Software (CPS)
Customized IP Plan Provides the possibility to configure the Zone Octet and Cluster Octet in the IP
Plan independently from the Zone ID and Cluster ID.
Customized IP Plan CD-ROM that contains the complete IP Plan and Shared TLAN (optionally)
CD configurations.
CVO Clear Voice Override.
CWR See Cooperative WAN Routing
CZC See Controlling Zone Controller.
DAQ Delivered Audio Quality.
DAT Digital Audio Tape.
Data Gateway See SDR and PDG.
Data Link Connection A DLCI is a communications channel identifier used in frame relay
Identifier (DLCI) communications to identify a PVC (permanent virtual circuit) over the link
between the BTS and the Central Network Equipment.
Data Prioritization See Packet Data Prioritization
Database Server A UNIX based computer connected to the Ethernet network, which supports the
Zone Manager and contains the database for the Dimetra system.
DBP Downstream Billing Processor.
DC Dispatch Console.
DCE Data Communication Equipment.
DCK Derived Cipher Key
DDI Direct Dial In. Also known as DID (Direct Inbound Dialling).
DDP See Disabled Dialling Pattern.
Deaffiliation The process in which the Mobile Station signals to the system, that it is no
longer monitoring the system, because it is power down or it is changing mode
to another system which is not part of the Dimetra system.
Decryption The process of unscrambling an encrypted message or information to regain
the original information or message.
Delayed A message indicating status transmitted after some delay.
Acknowledgment
DEM See Digital Elevation Model.
DGNA See Dynamic Group Number Assignment.

A-12 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Diagnostics A feature that allows the user to disable a failing device, enable repaired devices,
and/or set certain device operational states.
DIB Data Interface Box.
DID Direct Inbound Dialling. Also known as DDI (Direct Dial In).
Digital Access Cross A data concentrator and organizer for Tl / El based systems.
Connect System
(DACS)
Digital Elevation Computer readable data base with the elevation values (meters above sea level)
Model (DEM) of a certain area.
Digital Power Meter Device that measures the effect of the site antenna.
(DPM)
Dimetra Console See Elite Console.
Dimetra™ DIgital Motorola Enhanced Trunked RAdio. The Motorola Dimetra system
family is a sophisticated range of digital radio equipment that delivers the full
benefits of the TETRA standard. It is designed to meet the needs of the users of
both Private Mobile Radio networks (PMR) and Public Access Mobile Radio
systems (PAMR). The Dimetra product line includes base stations, switches,
operations management control, portables, mobiles, and consoles, all of which
are easily reprogrammed as the system is enhanced.
DIN Deutsche Industrie Normen (German Industrial Standards).
Direct Mode Direct communications between 2 or more mobile stations without using any
Operation (DMO) infrastructure.
Direct set-up signalling A signalling procedure where immediate communication can take place between
the calling and the called users without the alerting process and without an
explicit response from the called user that he has answered.
Dirty box An indicator button associated with a form or field. This button appears
darkened when any change to the form or field occurs.
Diagnostic Zone ID Number of zone with the lowest zone octet within the MSO (Mobile Switching
Office).
Disabled Dialling An individual telephone within an ECN.
Pattern (DDP)
Disk Controller This Zone Controller module handles the flow of data to and from the hard
drives and the quarter inch tape drive.
Dispatch Console Dimetra master site equipment consisting of an advanced dispatch system, which
provides fixed dispatch capabilities to both the Dimetra trunked system as well as
conventional PMR radio systems including the ability to connect calls between
these systems. The dispatcher may also connect calls to a telephone system.
Dispatcher A person logged on to the console terminal or RCM terminal as a Dispatcher
who monitors and transmits commands to radio traffic.
DLCI See Data Link Connection Identifier.
DM See Direct Mode Operation.
DMO See Direct Mode Operation.

6802800U65-B July 2006 A-13

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
DMZ A DeMilitarised Zone is a network interconnecting other networks.
Downlink The radio frequency communications path from the BTS to the Mobile Station.
Also referred to as the BTS transmit path.
DPM See Digital Power Meter
Driver card A Zone Controller platform card for conversion of TTL protocol to RS-232
for the Line card.
DS0 The basic unit in the DSn (T1 and up) and E1 transmission applications. A DS0
carries a 64 Kbps data stream. A T1 line has 24 DS0s and an E1 line has 32 DS0s.
DSP Digital Signal Processing.
DSU Data Service Unit. A device used in digital transmission for connecting data
terminal equipment (DTE).
DSC Digital Service Cross Connect. Cross connection point for DS1 signals.
DTE 1. Data Terminal Equipment.
2. Data Traffic Estimator.
DTM Digital Terrain Model.
DTMF Dual Tone Multi Frequency.
Dual Watch Monitoring of both the trunked control channel and selected direct mode channel
by a radio operating in direct mode.
Duplex Transmission Duplex transmission means that both parties in the call can
send and receive traffic at the same time. There is gen-
erally no need for a PTT to request transmit permission.
Note: Duplex can be achieved in a TDMA system (such as
TETRA) without the need for the Mobile Station (MS) to actually transmit and
receive at the same time; this is known as time division duplex. Also note that
although the transmission in the air is in duplex mode the MS is simplex, thus
the control of the loudspeaker and the microphone may be performed using PTT
in a semiduplex fashion as this may be the only accessory which is available.
Dynamic Group Dynamic Group Number Assignment allows the user to create groups before
Number Assignment or during group calls.
(DGNA)
Dynamic regroup A Radio Dispatch Management option allowing a dispatcher to move radios
from one talkgroup into another. The radios receive reprogramming of certain
parameters using signalling over the control channel.
Dynamic site This feature allows the Dimetra system to assign voice channels only at the sites
assignment where radio users are registered to complete calls.
E&M Ear and mouth.
E1 Digital carrier facility used for transmission of data through the telephone
hierarchy. E1 consist of 32 channels, and has a total speed of 2.048Mbit/s. E1
links are used in most countries other than the United States and Japan. T1 links
are mostly used in the US and Japan. Both T1 and E1 are composed of DS0s,
the basic 64 Kbps path that makes up these links.

A-14 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
E2E KVL End-to-End Encryption Key Variable Loader
End-to-End The E2E KVL is used for End-to-End encryption. It provisions the KEK (Key
encryption Key Encryption Key used for OTAK) and some other OTAK related parameters. The
Variable Loader E2E KVL can also be used for store-and-forward between the KMF and the MS.
The E2E KVL connects to the KMF and MS.
EAS See Environmental Alarm System.
EBTS See Enhanced Base Transceiver System.
EBTS Service The TETRA EBTS Service Software package used to configure and
Software communicate with the Dimetra BTSs.
EC 1. Electronic Codebook.
2. See Echo Canceller.
Echo Canceller (EC) The Echo Canceller provides echo cancelling of the echo returned from the
telephone system.
ECK Encryption Cipher Key
ECN See Exclusion Class Number.
ECU Environmental Conditioning Unit.
EEPROM Electrically Erasable Programmable Read Only Memory.
EIA Electronic Industries Association.
Elite Console A software based radio dispatch console working under Microsoft Windows
operating system.
Elite Operator Position Motorola’s GUI-based operator position.
Embassy Switch Ambassador Electronics Bank (AEB). A Time Division Multiplexing (TDM)
audio switch capable of simultaneously routing audio from multiple sources to
one or more destinations. In a Dimetra system, each Zone Controller controls
the audio routing for its associated AEB.
EMC 1) Encryption Module Cartridge.
2) Electromagnetic Compatibility.
Emergency Call The highest priority service of talkgroup call. When the emergency button of
a subscriber unit is pressed and a PTT initiated, an Emergency Call is granted
depending on the emergency setup method selected; i.e., Top of Queue or
Ruthless Pre-emption.
Encrypted MS A mobile station that is registered on the system to operate with ciphering.
Encryption The manipulation of a packet’s data in order to prevent anyone but the intended
recipient from reading that data. There are many types of data encryption, and
they are the basis of network security.
Encryption Algorithm A method of encrypting and decrypting information.
Encryption A PCI-based encryption module installed in the PrC server. The
Device/Crypto Card PrC Encryption Device (a Crypto Card) provides encryption
services to the PrC such as key generation and database encryption.
A master key is stored in the PrC Encryption Device and is utilized to encrypt
and decrypt data stored in the PrC database.

6802800U65-B July 2006 A-15

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Encryption Key A set of 1s and 0s that is used to determine the transformation of plain text to
cipher text in a cryptographic algorithm and vice versa.
Encryption The Network Management system is able to switch the use of encryption at a
Management site on or off. This is a site wide function for all control and traffic channels,
except where users may be individually provisioned to operate without
encryption. These units will always operate with encryption switched off.
The Network Management system is able to remotely download new SCK to all
BTSs in the network using the remote Software Download facility.
End-to-End The Dimetra IP System supports End-to-End Encryption using the AES
Encryption algorithm.
Enhanced Base A site connected to a Dimetra master site via a site link. A Dimetra
Transceiver System remote EBTS site consists of a base radio (BR), and a site controller.
Contains up to 8 base radios, TETRA Site Controller, Environmental Alarm
System, RF Distribution System, antennas, power supply and the telephone
company supplied X.21 or E1 line termination equipment.
Environmental Alarm EAS. Remote Base Transceiver System (BTS) site component that provides
System (EAS) monitoring of internal and external site alarms and controlling functions such as
redundancy control etc.
EPROM Erasable Programmable Read Only Memory. A non-volatile, read only chip
with a quartz window on the top. The chip requires erasing with UV light
before reprogramming.
ESD Electrostatic Discharge
ESMS (R5.0 & R5.1) See Ethernet Switch Management Server (ESMS).
ETG Enhanced Telephone Gateway.
Ethernet A method used for connecting computer systems together using local area
network (LAN) technology.
Ethernet Hub A device that acts as a multiport repeater in allowing multiple devices to be
connected together into a single Ethernet LAN. All the devices connected to the
hub share the available bandwidth as all packets are repeated at all ports.
Ethernet Switch A device that acts as a multiport bridge allowing multiple devices to be connected
together into a single Ethernet LAN. Each of the devices connected to the switch
have the full bandwidth available as a switch learns which devices are connected
to which ports. Router: A device that routes IP packets between IP subnets.
Ethernet Switch The Compact PCI server where the CiscoWorks2000 suite of applications
Management Server resides.
(ESMS) (R5.0 & R5.1)
ETS ETSI Technical Specification. A technical specification produced by ETSI to
define a communications standard.
ETSI See European Telecommunications Standards Institute.
European The European standards organization responsible for the TETRA standard.
Telecommunications
Standards Institute
(ETSI)

A-16 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Exclusion Class A set of telephone numbers or Disabled Dialling Patterns (DDPs) defined in the
Number (ECN) Telephone Interconnect database that radios cannot access.
Exit Router The Exit Routers allow communication between different SMSO (LAN
SHARED MSO).
Explicit This term is used to describe a successful challenge-response-result
Authentication authentication procedure based on knowledge of the secret key K.
External calls A call where only one of the parties (either the source or the destination) is in a
TETRA network. The other party is in a non-TETRA network.
FACCH Fast Associated Control Channel.
FAS Frame Alignment Signal.
FastStart A feature that allows a talkgroup call to start as long as resources programmed
as critical are available. Non-critical resources are added to a call in progress as
they become available.
FAT Factory Acceptance Test.
Fault Management A feature that allows the user to monitor operation status, display fault
information, perform diagnostics on the system, and provide notification of
managed object malfunctions.
Fault Tolerant (FT) A redundant equipment design that withstands a single point of failure without
disruption of call processing or isolation of the failure with only partial loss of
call capabilities.
FIFO See First in, first out.
FIPS Federal Information Processing Standards.
FIPS-140-1 This Federal standard assures that cryptographic modules are effectively
designed to meet specific security objectives.
Firewall Device that protects the Dimetra System against intrusion and other attacks
from outside Dimetra.
First in, first out In a busy trunked system, radio service requests are handled in the order received.
(FIFO)
Fixed Network All the system components excluding the mobile equipment i.e. the CNE and
Equipment (FNE) all the remote site equipment.
Fleetcall See Announcement group.
Fleetmap A document listing configuration information for all users in the system.
FLM Formatted Logical Message.
FNE See Fixed Network Equipment.
FRAD Frame Relay Access Device.
Frame TETRA term used to describe a period of time on a channel. A frame is further
divided into timeslots, and a number of frames may be grouped into a multiframe.
Frame Relay A form of packet switching that uses smaller packets and requires less error
checking than traditional forms of packet switching. Communications protocol
used for multiplexing and routing data over the site link.

6802800U65-B July 2006 A-17

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Frequency Reuse A complex method of maximizing coverage with the same set of RF channels.
Planning With proper planning, a given set of RF frequencies can be reused a number of
times throughout a very large service area.
FRU Field Replaceable Unit
FSSN Fleet Specific Subscriber Number.
FSU Fault Sense Unit
FT See Fault Tolerant.
FTP File Transfer Protocol.
FullVision (FV) Subsystem of the Dimetra network manager. This uses Hewlett Packet
OpenView Network Node Manager to provide a industry standards-based fault
management platform.
FullVision Integrated A Dimetra IP network management application used for reporting system fault
Network Manager conditions. Using the SNMP protocol, the FullVision INM application displays
(INM) alarms reported by all devices.
FV See FullVision.
FVS FullVision Server.
FW See Firewall.
G-HLR See Group Home Location Register.
Gateway Router The Gateway Router allows communication between all VLANs and the
Transitional LANs within the Ethernet/LAN switch.
GBN See Ground Based Network
GCK Group Cipher Key.
General Purpose The purpose of the GPIOM is to interface audio and auxiliary devices (e.g.,
Input/Output Module microphones, speakers, and recorders) to the voice card located in the dispatch
(GPIOM) console. The GPIOM can support 16 audio input paths and 16 audio output
paths simultaneously and independently, depending on which devices are
connected to the GPIOM
GGSN Gateway GPRS Support Node. This is the only node, that Dimetra IP
implements and that allows mobile users to access the customer network or
specified private IP networks.
Global Positioning A global positioning system which uses satellites to provide a continuous time
System (GPS) and positioning system. The EBTS and NTS uses this system to maintain system
synchronization.
GOS See Grade Of Service.
GPIOM See General Purpose Input/Output Module.
GPRS General Packet Radio Service.
GPRS Tunneling The GPRS Tunneling Protocol is used to establish a Packet Data session through
Protocol (GTP) the Dimetra infrastructure.
GPS See Global Positioning System.

A-18 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Grade Of Service A specification which determines how often a radio or console user will receive
(GOS) a busy. This is typically rated as a percentage of the total calls being processed
by the system.
Graphical User An icon-based user interface.
Interface (GUI)
Ground Based The entire E1 based network that make up the site links and inter MSO links.
Network (GBN)
Group Home Location The HLR that stores information for talkgroups that are home to that zone.
Register (G-HLR)
Group Home Zone The controlling zone for calls originated by a zone’s talkgroup members,
regardless of where they are located in the system at the time they originate
the call.
Group-Based Service Talkgroup voice-based services, includes Talkgroup Calls, Multigroup Calls,
Emergency Calls, and Group Regrouping.
GSSI Group Short Subscriber Identity. TETRA term, in Dimetra called Group ID
or Talkgroup ID.
GTP See GPRS Tunneling Protocol.
GTP’ GTP Prime, Packet Data Charging.
GTSI Group TETRA Subscriber Identity.
GUI See Graphical User Interface.
Half duplex Half duplex transmission means that only one Mobile Station (MS) can send
Transmission traffic in a call at any time. All other MSs in the call will receive traffic. In the
case of a voice call, for example, traffic transmission is generally initiated by
an MS user pressing the PTT at which time the MS speaker is muted. The MS
user releases the PTT at the end of the traffic transmission in order to hear the
response from another MS in the call.
HDD Hard Disc Drive.
HDLC High level Data Link Control.
HLA Home Location Area.
HLR See Home Location Register.
Home Location The entity that is used to receive (from the UCS) a master copy of individual and
Register (HLR) talkgroup Mobile Station information for call processing. It will also contain
mobility information for individuals and talkgroup on a per zone level.
Home network A network where a Mobile Station (MS) has a direct subscription. This means
that an MS identity has been allocated in advance of any network access.
Home Zone A designation made for each talkgroup and individual in the system that helps
determine what Zone Controller will coordinate the call process.
Host A computer which provides services to other computers, such as database access.
Hot pull Modules or boards that can be pulled out and replaced without powering down
the equipment that contains them.
HPOV Hewlett-Packard OpenView.

6802800U65-B July 2006 A-19

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
HSSI High Speed Serial Interface
I&DC Initialization & Default Configuration.
I/F Router The Interface Routers provide access to the Wide Area Network (WAN) links.
ICMP Internet Control Message Protocol.
ID Identification.
Identity (Group or A number which uniquely identifies an individual Mobile Station or group of
Individual) mobile stations on a system.
IDSS See Intrusion Detection System Sensor.
IDSS Manager Intrusion Detection System Sensor Manager.
IEC International Electro-technical Committee.
IEEE Institute of Electrical and Electronic Engineers.
IFM Interzone Fault Management.
I-HLR Individual subscriber unit HLR.
Immediate A message indicating status transmitted without delay.
Acknowledgment
Implicit An authentication procedure where the mobile station/infrastructure are
Authentication assumed to be implicitly authenticated based on knowledge of the static cipher
key-trunked mode operation (SCK-TMO) key.
Inbound Event Request made by a radio user and sent to the RCM.
Individual Call Private Call or telephone interconnect call.
Individual Site Access This command allows individual radio user access for Private Call and
Interconnect options on specific sites, as configured by the Dimetra Network
Manager.
Individual- Based Individual voice-based services which include Private Calls, Landline-to-Radio
Service Interconnect Calls and Radio-to-Landline Interconnect Calls.
InfoVista A customisable performance management application for the transport system.
It reports and graphs a wide variety of data from multiple devices, such as
routers, Ethernet LAN switches, and the WAN switches. InfoVista resides on
the Transport Network Performance Server (TNPS).
Infrastructure The equipment and facilities that make up the Dimetra IP radio system. These
include zone, BTS site, and network management devices.
Inhibit A Dimetra RCM feature cancelling transmit and receive functions of a radio.
The target radio must be on and within system range in order for this feature
to function.
Initial cell selection In TETRA the act of choosing a first serving cell to register in. The initial cell
selection is performed by procedures located in MLE and in the MAC. When the
cell selection is made and possible registration is performed, the Mobile Station
(MS) is said to be attached to the cell.
INM Integrated Network Management.

A-20 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Interconnect This option provides independent telephone call capability for mobiles
and portables.
Internal calls A call where both the source (the calling party) and the destination (the called
party) both lie in a TETRA network domain.
Internet Protocol (IP) A protocol used for carrying packets of data primarily in Ethernet based systems.
Interrupt Mode A mode of operation for multigroup calls that can be programmed so that
the system immediately terminates all currently active talkgroup calls of all
talkgroups within the multigroup.
Inter-TETRA call A call where source and destination are in different TETRA networks.
InterVening Network IVN is the network which is used to interconnect two TETRA
(IVN) SwMIs at the ISI. The network may be of the following types:
- dedicated transmission system e.g. PCM;
- permanent circuit switched e.g. PSTN and ISDN;
- on-demand circuit switched e.g. PSTN and ISDN.
The IVN is also used to connect remote service terminal to Zone LAN switch.
Interzone (IZ) General term that refers to call processing that involves more than one zone
in the system.
Interzone Audio Card plugs into an Ambassador Electronics Bank (AEB). The card has modified AMB
(IZAC) (R4.0) firmware to support interzone audio. The hardware is the same as an AMB board
that interfaces Central Electronics Banks (CEBs) or sites to the AEB.
Interzone Audio Slot 64 kbps channel on OmniLink Ambassador card that carries audio DS0 level
(IZAS) (R4.0) between two Ambassador Electronics Banks (AEBs) in different zones.
Interzone Trunking A trunking state between two zones in which the Ambassador Electronics Bank
(AEB) and Zone Controller can communicate, and talkgroup-to-controlling zone
mapping tables exist in both zones.
Intra-TETRA call A call where both source and destination are in the same TETRA network
subdomain.
Intrusion Detection The IDSS contacts the Authentication Server for user authentication when a user
System Sensor (IDSS) attempts to establish a connection to the IDSS via e.g. telnet. Access via the
IDSS’s console port will also initiate the authentication process.
Intrusion Detection The IDSS Manager is used for configuration of the IDSS located at the Customer
System Sensor Enterprise Network Interface Barrier (CENIB). Furthermore the IDSS Manager
Manager (IDSS provides event notification and local logging when the IDSS reports about
Manager) potential attacks or abnormal behavior.
IOP Inter OPerability.
IP See Internet Protocol.
IP in IP IP in IP is a way to alter an IP packet’s normal routing by encapsulating it within
another IP header.
ISA Industry Standard Architecture.
ISDN Integrated Services Digital Network.
ISI Inter System Interface.
ISSI Individual Short Subscriber Identity. TETRA term, in Dimetra called Individual
ID, a subset of ITSI.

6802800U65-B July 2006 A-21

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
ITC Inter TETRA Connection.
ITSI Individual TETRA Subscriber Identity, consists of ISSI plus country and
Network codes
ITU International Telecommunications Union.
ITU Conference Conference Europene des Postes et Telecommunications. An association of
the 26 European PTTs that recommends communication specifications to the
International Telecommunications Union (ITU).
ITU-T International Telecommunications Union - Telecommunications Sector.
IZ See Interzone.
IZAC 1. See Interzone Audio Card.
2. Interzone Audio Channel.
IZAS (R4.0) See Interzone Audio Slot.
IZCP Interzone Control Path.
IZNM Interzone Network Manager.
K See Authentication Key.
K-REF A pair of parameters that identify a mobile station (MS) to the Authentication
Centre (AuC). A K-REF pair is needed by the AuC to create authentication
material (KS and KS’) for a MS.
Kbps Kilobits (1024 bits) per second.
KEK See Key Encryption Key.
Key Encryption Key The KEK is also known as a shadow key. An encryption key used solely to
(KEK) encrypt traffic keys.
Key Management The KMF manages, distributes, and tracks the various types of key material used
Facility (KMF) in the MS for the end-to-end encryption feature. The KMF distributes keys to
the MS using the short data service as a transport.
Key Variable Also known as an encryption key. A set of 1s and 0s that is used to encrypt
and decrypt information.
Key Variable Loader A portable device used to load encryption keys to a secure entity.
(KVL)
Ki Authentication (Infrastructure) Key. A secret key used to encrypt and decrypt
system and zone key encryption keys (KEKm and KEKz) transported over
the radio system’s infrastructure network. Each zone controller, TETRA
site controller, and base radio controller in the system is assigned a unique
infrastructure key. An infrastructure key is generated and sent from the
Authentication Centre (AuC) to the system entities using the Key Variable
Loader (KVL) device.
KID Key Identification.
KMF See Key Management Facility.
KMM Key Management Message.

A-22 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
KMT Key Message Transport protocol. Protocol used to transfer keys between the
AuC and ZC, TSC, and BRC
KS, KS’ Session Authentication Keys. See Authentication Material.
KSG Key Stream Generator.
KSS Key Stream Segments.
KVL See Key Variable Loader.
KVM Keyboard Video Mouse.
LA Location Area.
LAN Local Area Network.
Land Use Land Cover Also known as "clutter data". Computer readable data base with information
(LULC) about the surface of the earth, e.g. wood, urban areas.
LAPD Link Access Procedure for D channel. A data transmission procedure used
in ISDN systems on the D channel.
LED Light Emitting Diode.
License Key A unique set of numbers used to enable the Zone Manager/Radio Dispatch
Management core software and purchasable options.
Local Site Trunking When a system fails or many of the sites lose connection to the CNE, the sites
(LST) are designed to go into a fall back situation known as Local Site Trunking
(LST). When the sites are forced to go into LST, the radios (users) are randomly
distributed across all the sites and communication between radios is dependant
on which site they are registered. Only radios registered at a particular site can
communicate to each other.
Location Area (LA) The area within radio coverage of a base station or group of base stations within
which a Mobile Station (MS) is allowed to operate.
Logging Operator A Central Electronics Bank (CEB) module responsible for demultiplexing audio
Multiplex Interface routed to a recording device.
(LOMI)
Logging Recorder This Central Electronics Bank (CEB) module interfaces with a recording device
Interface (LORI) to provide audio from the LOMI through the AEI.
LOMI See Logging Operator Multiplex Interface.
LORI See Logging Recorder Interface.
LLR Local Logging Recorder.
LS-MSO A LAN Shared MSO is a collection of one and up to three zone cores, which
are physically colocated and share one LAN switch. All zones in a LS-MSO
are connected to a single TLAN pair.
LST See Local Site Trunking.
LULC See Land Use Land Cover.
MAC See Media Access Control.
Main Control Channel The main control channel at a site. The channel is used by Mobile Stations to
(MCCH) register on the system and to request and setup speech calls with other Mobile
Stations.

6802800U65-B July 2006 A-23

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Master Key An encryption key stored in the PrC Encryption Device used to encrypt/decrypt
data stored in the PrC database. The master key is loaded into the PrC
Crypto Card using a Key Variable Loader (KVL) at the request of the PrC.
The Master Key is also used in the AUC encryption device.
Master Site A physical location in a Dimetra system containing one or more sets of zone
control equipment, including a Network Manager, Zone Controller, Ambassador
Electronics Bank (AEB), Dispatch Console, Transcoder, Telephone Interconnect
Gateway, and Site Link Multiplexer.
Mbps Megabits (1,000,000 bits) per second.
MBTS See Mini Base Transceiver System.
MCC See Mobile Country Code.
MCC 7500 A software based radio dispatch console work-
ing under Microsoft Windows operating system.
RoHS and WEEE compliant.
MCCH See Main Control Channel.
MDG IPL Mobile Data Gateway Initial Program Load.
MDM See Preside Multiservice Data Manager (MDM).
MDMWeb A Web interface provided with Preside MDM that allows you to perform fault
management tasks from the web browser.
Media Access Control An address that is hardware coded into every Ethernet controller and is unique
(MAC) and cannot be changed. It is also the lower part of the second layer of the OSI
Reference Model.
MER See Message Error Rate.
Message Error Rate Similar to Bit Error Rate (BER), but related to whole messages instead of single
(MER) bits.
Message number The number of a selectable message corresponding to a predefined text for radio
to dispatcher communications.
Message Trunking A feature that allows radios in the same talkgroup call to continue, utilizing a
hang time to allow responding users to respond on the same channel assignment.
MG Multigroup.
MGEG See Motorola Gold Elite Gateway.
MIB Management Information Base.
Migration The act of changing to a new Location Area in a network (either with different
MNC and/or MCC) where the user does not have subscription (ITSI) for that
network.
Mini Base Transceiver The Mini Base Transceiver System connects to the MSO through an X.21 or
System (MBTS) fractional E1 link. Contains up to 4 base radios, TETRA Site Controller, RF
Distribution System, remote GPS receiver and power supply. The MBTS uses a
hybrid combiner and is only available in dual diversity.
MLE See Mobile Link Entity.

A-24 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
MMI Man Machine Interface.
MNC See Mobile Network Code.
MNR Motorola Network Router.
MO Mobile Originated.
Mobile Country Code The Mobile Country Code is as defined in CCITT recommendation X.121 and
(MCC) is normally the same as used for GSM systems in that country. The MCC and
MNC together form a unique TETRA system identifier that is broadcast by a
Dimetra system over the air interface.
Mobile Link Entity TETRA air interface term, see Announced Cell Reselection.
(MLE)
Mobile Network Code The Mobile Network Code should be allocated by the national authority that
(MNC) allocates frequency assignments in a country and should be requested from that
authority at the same time as frequency allocations are requested. The MCC and
MNC together form a unique TETRA system identifier that is broadcast by a
Dimetra system over the air interface.
Mobile Network The identity that is broadcast by all TETRA base stations to uniquely identify
Identity (MNI) the network.
Mobile Station (MS) A two-way voice and data communications device used by Dimetra IP
system subscribers. For the Dimetra IP system, the MS stores and utilizes an
authentication key (K) for explicit authentication purposes and a static cipher
key- trunked mode operation key (SCK-TMO) for implicit authentication and air
interface encryption purposes.
Mobile Switching MSO is a collection of zone cores that coincides on a physical location and
Office (MSO) that may consist of several Local Area Networks (LANs) connecting various
servers and clients into the network and one or more Wide Area Network (WAN)
switches providing the Frame Relay (FR) for the Base Sites and Asynchronous
Transfer Mode (ATM) for the Inter-MSO. An MSO may consist of one or more
and up to seven Zone Cores connected via LANs and WAN links.
MoCa Motorola California.
Modulation Types Methods used to modify the radio frequency carrier signal to carry speech and/or
data information over the carrier signal.
Motorola Gold Elite The MGEG is the interface between the IP packet switched transport of a
Gateway (MGEG) Dimetra IP System and the circuit switched transport of the Gold Series system
and the telephone interconnect system.
Motorola Telephone The MTIG acts as a gateway in the TI architecture and provides
Interconnect Gateway transcoding of voice between the external PABX and the Dimetra IP
(MTIG) network. MTIGs comprise the functions of AEBs, MGEGs and TIGs.
RoHS and WEEE compliant.
Motorola Transceiver A site connected to a Dimetra master site via a site link. A Dimetra
Station (MTS) MTS site consists of 2 or 4 base radios and a site controller.
RoHS and WEEE compliant.
MoU Memorandum of Understanding.
MS TETRA Mobile Station (portable and mobile radios). See Mobile Station.

6802800U65-B July 2006 A-25

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
MSEL See Multiselect.
MSFC Multilayer Switch Feature Card.
MSK Minimum Shift Keying. A smooth transition form of PSK.
MSO See Mobile Switching Office.
MSO CSMS A CSMS that operates on MSO level.
MT Mobile Terminated.
MTBF Mean Time Between Failures.
MTIG See Motorola Telephone Interconnect Gateway
MTS See Motorola Transceiver Station
MTU Maximum Transmission Unit.
MultiCADI Multi CADI provides an expansion of the CADI allowing multiple CADI clients
and inter zone/cluster routing of commands and events.
Multizone COAM Multizone COAM is a multiple zone Dimetra IP system that is customer-owned
and operated. The customer has purchased the perimeter protection (CENIB)
option but is self-maintaining.
Multicast Traffic IP Multicast traffic is more efficient than normal unicast transmissions because
the source can send a message to many recipients simultaneously. One-to-one
communication for each source destination pair is not required. IP Multicasting
allows many recipients to share the same source. This means that just one set of
packets is transmitted to send the same information to many destinations.
Multicluster System System configuration with up to 16 clusters and a maximum number
of 56 zone cores in total. The clusters are individually configured and
managed. Multicluster network management capabilities also allow integrated
configuration and management across clusters. Through proper configuration,
mobile stations can operate and communicate with other mobile stations in
other clusters.
Multigroup A talkgroup composed of other talkgroups.
Multiselect (MSEL) Dispatchers can select several talkgroups at once for dispatching, using a single
channel resource.
Multi-slot Packet Data Multi-slot Packet Data Channels (PDCHs) comprise between 2 and 4 timeslots
Channel configured to form a single logical channel. A multi slot PDCH can provide
higher data throughput than a single slot PDCH.
Mute A control signal used by the repeater to quiet audio and break the in-cabinet
repeat.
MUX Multiplex/Multiplexer.
MZC 5000 Zone Controller equipped with a Netra 240 server.
MZS Multizone System.
NACK Negative status acknowledgment.
NAM Network Analyser Module which is part of the Ethernet LAN Switch.

A-26 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
NAT Network Address Translation.
Nationwide See Multicluster System
Nationwide DNS Menu Enables the user to configure the Nationwide system.
(UCS)
Network Information A system that allows files such as hosts passwords, etc., to be updated in only
Service (NIS) one place and shared across multiple hosts.
Network Management Network Management consists of a set of software tools that supports the
(NM) management of a complex radio communications system and its component
parts, which include radios, computers, and internetworking components.
Network Management The Network Management Client is a Windows based PC running the various
Client network management client applications accessing the network management
servers.
Network SAP Address Addresses that belong to other (non-TETRA) addressing domains. These other
(NSAP Address) domains include ISDN, PSTN and PDN domains.
Network Time A protocol used to provide a time and date reference to all IP connected system
Protocol (NTP) elements (NTP clients) that support the NTP protocol.
Network Time Server The NTS is a server that acts both as an NTP server and as clock reference
(NTS) for the CNE equipment.
Network Transport NTMS provides the backup and restore management for the HP 5308XL LAN
Management Server switch, Cisco Catalyst 6509 LAN switch, and the Nortel 7480 WAN switch.
(NTMS)
NI Network Interface.
NIC Network Interface Card (Ethernet Card).
NIS See Network Information Service.
NM See Network Management.
NMC Network Management Centre.
NMT Network Management Terminal.
NNM Network Node Manager.
Nominal radio The nominal radio coverage area is the geographical area over which the radio
coverage area transmission performance exceeds a defined level. Note: The boundary of the
nominal radio coverage area is defined by a Bit Error Ratio (BER) contour as
defined in ETS 300 392-2 [17], clause 6.
NS Network Security.
NT 1. New Technologies. A Microsoft Windows environment.
2. Network Termination.
NTMS See Network Transport Management Server.
NTP Network Time Protocol.
NTS See Network Time Server.
Object A term referring to a system resource manipulated through the Dimetra Manager.

6802800U65-B July 2006 A-27

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
OmniLink Shortened from the complete product name ‘Dimetra OmniLink’. OmniLink
also indicates the function or feature operates across zone boundaries; also
called ‘multizone’ or ‘interzone’.
OmniLink Network Defines the collection of subsystems, including OmniLink Zone Managers, the
Management System User Configuration Subsystem, and the FullVision Integrated Network Manager
that provide the network management capabilities for a Dimetra OmniLink
system.
OmniLink Zone The zone level application that operate on the OZM subsystem LAN.
Manager (OZM)
On/off hook signalling A signalling procedure which includes an alerting process to the called user. The
calling user should wait for an explicit response from the called user that he has
answered before the call can be set-up.
Open Systems The OSI model is an international standard layered reference model that
Interconnect (OSI) defines a generalized communication system. It shows how the functions in a
communication system can be divided into seven functional layers.
OSI See Open Systems Interconnect.
OSI Model An international standard layered reference model that defines a generalized
communication system. It shows how the functions in a communication system
can be divided into seven functional layers.
OSS Operations Support Subsystem.
OTAK Over-The-Air-Key management.
OTAR Over-The-Air-Rekeying.protocol.
Used in connection with Air Interface Encryp-
tion
Outbound Function initiated by RCM user and sent from the RCM to a target radio.
OZM See OmniLink Zone Manager.
PABX Private Automatic Branch Exchange, also called PBX.
Packet Data Gateway One PDG is made up of one PDR and one RNG. A Packet Data Gateway (PDG)
(PDG) provides IP connectivity between host applications connected to Dimetra Mobile
Stations or between a host application connected to a Dimetra Mobile Station
and a host application connected through the Dimetra Master Site.
Packet Data Mode A data mode selected from the radio. It offers the possibility of transferring
(PDM) data in the packet data format.
Packet Data Delivers downlink data according to priority set by the end-user application
Prioritization rather than determined by order of arrival. This allows high priority data to be
delivered prior to any lower priority data in queue.
Packet Data Router The Packet Data Router is one of the two software packages in the Packet
(PDR) Data Gateway. The PDR handles the IP functionality. See also RNG. The two
software packages, PDR and RNG, cannot function as stand alone applications,
i.e. both must be in operation before PDG functionality is available.
Packet Data Service Packet Data Service is a TETRA bearer service that allows IP hosts to
(PDS) communicate using the Internet Protocol.

A-28 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Participating Zone For a particular talkgroup call, is a zone that has talkgroup members registered
to it but is NOT the Controlling Zone. It is a zone that is ‘participating’ in
a talkgroup call.
Participating Zone A Zone Controller that is active in a call or busy but that is not in overall control
Controller of the call.
Passive An RCM indicator showing that a command is waiting for activity from the
targeted radios before sending radio commands.
Patch By selecting two of more talkgroups, dispatchers can join members of talkgroups
for normal message trunking operations.
Patch Panel Switches all the links on the interface to one of the routers connected to it.
PB (R3.x & R4.0) PathBuilder.
PCI Peripheral Component Interconnect.
PCM See Pulse Code Modulation.
PD Packet Data.
PDCH Packet Data Channel.
PDCIA Personal Computer Memory Card International Association:
A standard that defines I/O interface and software specification for 68 pin
connector interface cards (memory, modem, etc.).
PDG See Packet Data Gateway.
PDN Packet Data Network.
PDR See Packet Data Router.
PDS See Packet Data Service.
PDU Protocol Data Unit.
PEI Peripheral Equipment Interface.
Peripheral Network The Peripheral Network Routers allow communication between DeMilitarised
Router Zone (DMZ) subnets.
Performance Pertains to monitoring, controlling, and optimizing the utilization of system
Management resources.
Performance Reports These applications allow you to capture system wide and zone wide activity data.
Permanent Virtual A virtual circuit that is permanently available. The only difference between a
Circuit PVC and a switched virtual circuit is that an SVC must be re-established each
time data is to be sent. Once the data has been sent, the SVC disappears. PVCs
are more efficient for connections between hosts that communicate frequently.
PIM-SM Protocol Independent Multicast-Sparse Mode.
PIN Personal Identification Number.
PN Peripheral Network.
PN Router Peripheral Network Router.
Positive subscriber list A feature enabling radios to use the system until they are deleted from the
database.

6802800U65-B July 2006 A-29

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
PPC See Pre-emptive Priority Call.
PPP Point to Point Protocol.
PrC See Provisioning Centre.
PRC Primary Reference Clock
Pre-emptive Priority The Pre-emptive Priority Call (PPC) feature allows enabled talkgroups,
Call (PPC) multigroups and radio users to be given higher priority for the allocation of
traffic resources.
Preside Multiservice A network management application that manages the WAN switch. Preside
Data Manager (MDM) MDM resides on the WAN Switch Management Server (WSMS).
(R5.0 & R5.1)
Primary Rate ISDN ISDN channels delivered on a 2Mbit/s line.
Primary Talkgroup Talkgroup configured for a radio user determining which RCM(s) should receive
the corresponding radio events.
Private Call An "individual" call between two radios or between a radio and a console
operator.
Private Radio Network The Private Radio Network Management Suite Application Launcher is the
Managment Suite single entry to all the management applications on a Dimetra system.
Application Launcher
PRNM Private Radio Network Management.
PRNMS Application See Private Radio Network Management Suite Application Launcher.
Launcher
PROM Programmable Read Only Memory.
Provisioning Centre The PrC Consists of a Client/Server and database application. The PrC SW will
(PrC) generate, store, and track the delivery of the K and the SCK TMO from the PrC
to the MS. The PrC interfaces with the KVL to transport and confirm delivery of
keys to the MS. Once keys are provisioned, the PrC will provide derived key
material through an electronic file. This file will be written to a CD and be
provided to the Dimetra AuC, or other non- Dimetra network key management
application.
PSK Phase Shift Keying.
PSM Public Safety Microphone.
PSTN Public Switched Telephone Network.
PSU Power Supply Unit.
PTT See Push-to-Talk.
PTT message The indication when a call begins informing the dispatcher of the type of call,
current talkgroup or multigroup, and the time of the call request.
Pulse Code The type of modulation used over T1 and E1 communication facilities.
Modulation (PCM)
Push-to-Talk (PTT) Button on a Mobile Station radio unit that allows the subscriber to transmit.
PVC See Permanent Virtual Circuit.

A-30 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
QOS See Quality of Service.
QSIG Q-reference point Signalling.
Quality of Service Refers to certain characteristics of a Network Connection (NC) as observed
(QOS) between the NC end points which are attributable solely to the Network Service
(NS) provider.
Quick Operations A window element containing pushbuttons used to quickly perform tasks within
Panel the window.
Radio A two-way communication device used for voice and data. Referred to as
Mobile Station in the TETRA standard.
Radio activated A radio function to send in a deregistration signal when turning off power or
deregistration going to another trunked or conventional personality.
Radio Control RCM is a software application which runs at the System Manager and is
Manager (RCM) primarily used by certain Console dispatchers, typically supervisors.
Radio Frequency (RF) General term for the range of frequencies used in radio communication systems.
Radio Network The Radio Network Gateway is one of the two software packages in the Packet
Gateway (RNG) Data Gateway. The RNG handles the BTS interface. See also PDR. The two
software packages, PDR and RNG, cannot function as stand alone applications,
i.e. both must be in operation before PDG functionality is available.
Radio Query Tasks A set of dispatcher commands to obtain information on radio users in the
Dimetra system.
Radiocheck A Radio Query Task command the dispatcher uses to verify registered radio
users.
RADIUS Remote Authentication Dial-in User Service.
RAG Resource Allocation Group.
RAIM Receiver Autonomous Integrity Monitoring. This feature is provided to handle a
specific GPS satellite which is known to provide a low quality signal.
RAM Random Access Memory.
Random Access The method by which a Mobile Station transmits unsolicited requests to the
BTS. This might occur in the case of specific periods where Mobile Stations are
permitted to transmit requests.
Ranking A procedural method of listing cells in descending order from the most suitable
for communication to the least suitable for communication. The method
comprises multiple calculations of C4 parameters and C3 parameters, defined
in ETS 300 392-2 [17], clause 10. As inputs to the ranking procedure are: -
outputs from the monitor process (e.g. C2 parameters); - outputs from the
scanning process (e.g. C1 parameters); - network parameters received in the
MLE broadcast.
RAPI Radio Applications Programming Interface.
RAS Remote Access Server
RCM See Radio Control Manager.
RDP Remote Desktop Protocol.

6802800U65-B July 2006 A-31

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Recent System User A radio user recently active on the system receives a higher priority for service
(RSU) requests before new users who have not been assigned channel resources.
Red Key An encryption key that is not encrypted by another key.
Registration The act of becoming an active and recognised TETRA user by exchange of ITSI
with the Switching and Management Infrastructure (SwMI).
Relay Panel See Patch Panel
Remote Console A console located off the master site through remote access equipment.
Remote Monitor The instruction sent to a radio that causes the radio to key its transmitter and
open its microphone.
Remote Operator An interface board used in a remote operator position to provide connections
Console Interface between the Console Interface Electronics and telecom lines to a Central
(ROCI) Electronics Bank at another location.
Remote Site See Enhanced Base Transceiver System or Control Site
Requesting Zone The actual Zone the radio is registered with at that moment if it is not the
selected talkgroup’s home Zone
Resource Manager A suite of Web-based applications that manage the LAN switches and the MSFC
Essentials (RME) router cards on the LAN switch.
Resources A general term for network infrastructure and radio channels.
RF See Radio Frequency.
RF Distribution Remote Base Transceiver System (BTS) site component that combines inputs
System (RFDS) from the base radios and combines them to feed one or more antennas.
RFDS See RF Distribution System.
RIP Routing Information Protocol.
RMC Receiver Multicoupler.
RJ45 A serial connector similar to a standard telephone connector, except it houses
eight wires instead of four
RME See Resource Manager Essentials (RME).
RNG See Radio Network Gateway.
RNI Radio Network Infrastructure.
roaming The movement of a radio user from one site to another site. The radio registers
and affiliates on each site as the user moves from one coverage area to another.
ROCI See Remote Operator Console Interface.
Router Manager User A configuration management application that enables you to group routers so
Interface (UI) you can backup, restore, and reboot more than one router at a time. You can
also use Router Manager to maintain router configuration and software files on
the FullVision server and view router information, perform tasks, and launch
WebLink sessions. Router Manager UI resides on the FullVision INM server.
RP Rendezvous Point.
RSM Remote Speaker Microphone (for a Mobile Station).

A-32 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
RSOM (R5.0 & R5.1) See Redundant Switchover Module.
RSSI Radio Signal Strength Indicator.
Redundant Switchover The Redundant Switchover Module (RSOM) in a call processing hardware
Module (RSOM) configuration is the mechanism used to switch manually from the active zone
controller to the standby zone controller (and vice versa) to maximize system
availability and to maximize system performance during hardware or software
upgrade procedures.
RSS Radio Service Software. See CPS.
RSU See Recent System User.
Ruthless Pre-emption A method of acquiring a channel for an emergency call in a busy condition.
A call with a lower priority is terminated to release a channel for assignment
to the emergency call.
RX Receiver.
SAC Subscriber Access Control.
SACCH Slow Associated Control Channel.
SAS Symantec AntiVirus Server.
SAV Symantec AntiVirus Client.
SAVCE Symantec AntiVirus Corporate Edition.
SC See Site Controller.
SCI Serial Communications Interface.
SCK See Static Cipher Key.
SCKN Static Cipher Key Number.
SCK-TMO See Static Cipher Key-Trunked Mode Operation Key.
SCO See Site Capacity Option.
SDR See Short Data Router.
SDS See Short Data Service.
SDS - TL Short Data Service Transport Layer.
SDTS Short Data Transport Service.
SEK See Signalling Encryption Key.
Secure Database A database in encryption mode which holds all of the encryption keys.
Services The TETRA standard offers a range of services.
Serving cell The cell that is currently providing service to the Mobile Station (MS).
SGSN Serving GPRS Support Node. The PDG acts as SGSN.
Shared TLAN An optional feature in Dimetra that lets seven zones share three HP LAN
switches.

6802800U65-B July 2006 A-33

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Short Data Router A Short Data Router (SDR) provides TETRA short data services between host
(SDR) applications connected to Dimetra Mobile Stations or between a host application
connected to a Dimetra Mobile Station and a host application connected through
the Dimetra Master Site. Furthermore the SDR provides TETRA short data
services directly between two Dimetra Mobile Stations or directly between a
Dimetra Mobile Station and a host application connected through the Dimetra
Master Site.
Short Data Service A flexible bearer service that transfers information from one interface to another.
(SDS)
Short Subscriber The network specific portion of a TSI. An SSI is only unique
Identity (SSI) within one TETRA subdomain (one TETRA network).
Note: There are four different types of SSI (see subclause 7.2.3):
a) Individual SSI (ISSI);
b) Group SSI (GSSI);
c) Alias SSI (ASSI);
d) Unexchanged SSI (USSI).
SIB Service Interface Barrier is the barrier between the RNI and the infrastructure of
the service organization.
Signalling Encryption The SEK is used for encrypting and decrypting KMMs.
Key (SEK)
Signalling System 7 A signalling protocol used in the Integrated Services Digital Network (ISDN)
(SS7) that controls how the ISDN network is managed.
SIM Subscriber Identity Module.
Simple Network A means to monitor and set network configuration and runtime parameters.
Management Protocol
(SNMP)
Site This normally refers to a remote base station site.
Site Capacity Option The Dimetra SCO System is a downsized version of the Dimetra IP Multizone
(SCO) system. The Dimetra SCO System consists of one zone only.
Site Controller (SC) The Site Controller is capable of controlling up to 8 BRs (32 logical channels)
and contains the SRI (Site Reference ISA) time and frequency reference module.
The module’s function is to provide a precise timing reference and a highly
stable frequency reference for the BTS. An optional second Site Controller can
be added to an EBTS, but not to an MBTS, for redundancy.
Site Handover When a roaming Mobile Station in handing over within the same zone or to
a new zone.
Site Link Wide area network (WAN) communication link that connects a Dimetra master
site to a remote site.
Site Link Multiplexer The Site Link Multiplexer combines all the necessary control, management, IP
(SLM) (R3.x & R4.0) data, and voice/data traffic into one n * 64 kbit Frame Relay formatted link
between the master and remote sites. This allows efficient use of the links
between the remote and master site which are often expensive leased links. The
SLM also ensures system synchronization to the network, i.e. the provider of
the leased synchronous lines.

A-34 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Site Registration and Automatic radio transmission of talkgroup affiliation and radio ID when
Affiliation powering up or entering a new site. This site registration information enables the
Zone Controller to locate all active radio users and talkgroup members.
Site switch activated When a radio registers on a new site, the Zone Controller deregisters the radio
deregistration from its previous trunking site and registers it on the new site.
Site Switch When a radio changes sites and affiliates on the new site, the Zone Controller
Deaffiliation automatically deaffiliates the radio from its previous trunking site.
Site trunking mode Local trunking operations after remote site and audio link failures. The site
controller performs all call processing. No communication links exist to other
sites.
Site Wide Call (SWC) This feature is similar to system wide call in SMARTNET II. A site wide call
goes out to all radio users and talkgroups registered on the sites selected for
the call.
SLM (R3.x & R4.0) See Site Link Multiplexer.
SmartCenter Checkpoint’s Firewall / Security management console suite.
Smart Phone Interface One of the telephone interconnect interfaces for the CENTRACOM consoles.
(SPI)
SMS Secure Manager Subsystem.
SMSO Shared MSO.
SNDCP Subnetwork Dependant Protocol
SNMP See Simple Network Management Protocol.
Software Download A System Manager application that allows remote software upgrades on the
EBTS/MBTS.
SONET See Synchronous Optical Network.
Source Site The site where a radio user initiates any of the call types.
SPAS System Parent Anti Virus Server.
SPI See Smart Phone Interface.
SRAM Static Random Access Memory.
SRI Site Reference ISA.
SS7 See Signalling System 7.
SSC Symantec System Center.
SSI Short Subscriber Identity.
SSS See System Statistics Server.
Standard IP Plan Configuration of the system, where zone octet is equal zone id for all 56 zones
and the cluster octet is equal the cluster id for all 16 clusters.
Static Cipher Key Key used for encryption between subscribers and BTS base radio.
(SCK)

6802800U65-B July 2006 A-35

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Static Cipher A key used to provide over-the-air encryption services for mobile stations
Key-Trunked Mode operating in a trunking mode. All MSs and BTS site equipment within the
Operation Key radio system share a unique SCK-TMO key. A static cipher key is imported or
(SCK-TMO) typed into the Authentication Center (AuC) and is distributed to all base radio
controllers using its zone key encryption key (KEKz).
STM See System Timer Module.
Storm Plan An RCM optional function to regroup talkgroups for special situations, such as
disasters or crowd control. The feature allows preset procedures for quick and
efficient manipulation of emergencies and planned events.
Subnetwork A collection of equipment and physical media which forms an autonomous
whole and which can be used to interconnect real systems for purpose of
communication.
Subscriber A Mobile Station, with Dimetra software installed.
Supplementary service A service which modifies or supplements a bearer service or a teleservice. A
supplementary service cannot be offered to a customer as a stand alone service.
It should be offered in combination with a bearer service or a teleservice.
SVC Switched Virtual Circuit. See PVC.
SWC See Site Wide Call.
Switching and The TETRA term for FNE. See FNE.
Management
Infrastructure (SwMI)
SWDL Software Download feature.
SWDLM Software Download Manager.
SwMI See Switching and Management Infrastructure.
SWTG Site Wide Talkgroup.
Symmetricom S200 The SyncServer Network Time Server offering protocols for synchronizing
equipment over a network
Synchronous Optical A synchronous optical hierarchical time division multiplexing system that
Network (SONET) operates at speeds referenced to 51.84 Mbps, commonly referred to as OC1.
OCn data speeds are multiples of the basic data rate transfer of OC1.
System CSMS A CSMS that operates on system level.
System A System is a collection of Clusters where the maximum number of zones in all
the clusters cannot exceed 56.
System ID A unique identification used as a reference for the system licence keys and
for CCMS. The system ID is required when ordering additional licences or
upgrading to ensure the original licence credits are retained. The system ID is
not broadcast by the Dimetra system. This ID should not be confused with
the Mobile Network Code (MNC) that is broadcast by a Dimetra system over
the air interface.
System Statistics The SSS is a UNIX based server that provides data storage for statistics data. It
Server (SSS) allows for system wide reporting functions to be stored.

A-36 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
System Timer Module This CEB module controls the timing signals for data and audio processing.
(STM)
T1 Digital carrier facility used for transmission of data through the telephone
hierarchy. T1 links are mostly used in the US and Japan. E1 links are used
in most other countries. Both T1 and E1 are composed of DS0s, the basic 64
Kbps path that makes up these links.
Talkgroup A group of radio users that can share calls and messages as a group. Normally
a talkgroup is comprised of users who normally have a need to communicate
with each other.
Talkgroup Scan A feature that allows a Mobile Station to scan those talkgroups that have an
affiliated member at the scanning radio’s site. The Talkgroup Scan list(s) must
be programmed in the radio.
Talkgroup site access The Zone Manager can limit access by talkgroups to specific sites and the
controller rejects call requests on non-designated sites. Emergency calls can
access any site.
Target talkgroup Talkgroup assignment made by a dispatcher for communications between
regrouped radio users.
Task A dynamic function command directing radios and talkgroups to execute an
action.
Task indicator A screen indicator to inform dispatchers that a task requires service.
Task work window An interactive window that allows dispatchers to enter information into the
RCM database.
TCH Traffic Channel.
TCP/IP Transmission Control Protocol / Internet Protocol.
TDMA See Time Division Multiple Access.
TE Terminal Equipment.
TEA1/TEA2/TEA3 TETRA Encryption Algorithms.
(R5.2)
TEI TETRA Equipment Identity.
TEK See Traffic Encryption Key.
Telephone A call feature that provides subscriber access to the Public Switched Telephone
Interconnect Network (PSTN). Telephone interconnect can be used for both land-to-mobile
calls and mobile-to-land calls.
Telephone Dimetra master site equipment providing a computer telephony-based Telephone
Interconnect Gateway Interconnect Gateway function providing easy adaptation of current and new
(TIG) analogue and digital line interfaces. The Telephone Interconnect Gateway
connects to a PABX via QSIG.
Teleservice End to end application that allows e.g. group calls, emergency calls and private
calls.
TESS Tetra EBTS Service Software. See EBTS Service Software

6802800U65-B July 2006 A-37

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
TETRA TErrestrial Trunked RAdio. The digital trunked radio standard produced
by ETSI providing detailed telecommunications specifications to which Base
Stations and Mobile Stations should adhere.
TETRA Equipment An electronic serial number that is permanently embedded in the TETRA
Identity (TEI) equipment. A TEI is embedded in both Mobile Stations (MSs) (in the MT)
and in LSs (in the NT).
TETRA site controller See Site Controller.
(TSC)
TG See Talkgroup.
TIA Telecommunications Industries Association.
TIG See Telephone Interconnect Gateway.
Time Division Multiple A method that divides a single communications channel into a number of
Access (TDMA) separate channels by dividing a fixed time period into time slots. Multiplexing
scheme used over T1 and E1 and other transmission media for transferring
multiple streams of voice and data over the same physical transmission medium.
Time slot Element of the TETRA frame structure corresponding to one traffic channel.
TLAN Transitional Local Area Network.
TMI TETRA Management Identity.
TMO Trunked Mode Operation.
TNM Transport Network Management.
TNPS See Transport Network Performance Server (TNPS).
Top of queue A method of acquiring a channel for an emergency call by transmission trunking
calls with the lowest priority. When a call ends, the controller assigns the
available channel to the emergency call.
TPI Talking Party Identification.
Traffic Channel Traffic channels are logical channels used to carry user data over the air
interface. Traffic channels may be assigned to carry speech or packet data. Each
Base radio in and BTS supports up to 4 traffic channels.
Traffic Encryption The TEK is also known as a traffic key. An encryption key used for voice and
Key (TEK) data.
Traffic Packet Term used to describe the voice signal sent between the BTS and a Mobile
Station.
Trak 9100 A system providing ultrastable frequency time and reference signals, referenced
to the GPS satellite system.
Transcoder (XCDR) Dimetra master site equipment that converts audio streams between TETRA
(R3.x & R4.0) ACELP compressed voice and 64 Kbps PCM voice. Pulse Code Modulation
voice is used for the Dispatch Consoles and the Telephone Interconnect Gateway.

A-38 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Transmission Delay Transmission of circuit mode voice or data in a digital communications is
subject to delay. The transmission delay is defined as the time from the voice
or data input at the transmitting end to the time at which the data is received
at the receiving end. In the case of audio, for example, this is the time from
microphone input to speaker output.
Transmission Trunking application that requires radios in a talkgroup to return to the control
Trunking channel and receive a new channel assignment after each Push-To-Talk (PTT).
Transport Network The HP NetServer server where the InfoVista application resides.
Performance Server
(TNPS)
Truncate To shorten or cut off. For example, if a voice transmission is truncated, the
receiving radios do not hear part of the message.
Trunking The automatic and dynamic sharing of a small number of communication
channels between a large number of radio users.
TSC TETRA Site Controller, see Site Controller.
TSI TETRA Subscriber Identity.
TX Transmitter.
Tx-I Transmit Inhibit.
UCM 1. See User Configuration Manager
2. Universal Crypto Module.
UCS (R3.x) See User Configuration Subsystem.
(R5.x) See User Configuration Server.
UCS Synchronisation The User Configuration Server (UCS) Synchronisation Tool provides automated
Tool intercluster configuration of some of the UCS objects that require to be registered
in all clusters in a multicluster system.
UDP User Data Protocol.
UKEK See Unique Key Encryption Key.
UI See Router Manager User Interface (UI).
Unannounced Cell This type of cell reselection occurs during a call when the Mobile Station (MS)
Reselection suddenly loses cell coverage before it has found an alternative cell. The MS
has no time to inform the serving cell that it is about to change cell and so
simply scans for an alternative cell, registers with the new cell, if necessary, and
attempts to reconnect the call. This results in a break in communication which
can be several seconds.
Undeclared Cell This type of cell reselection occurs when the Mobile Station (MS) is outside a
Reselection call and is idle. When an MS then decides that a better cell is available and
hence wants to change cell, it will then switch to the new cell and register itself.
The changeover will be very fast (less than 500 milliseconds) as the MS need
not to synchronize or search for any new cell as this already has been done
while still on the ‘old’ cell.
Unicast Traffic IP traffic that requires one-to-one communication for each source destination
pair. This means that multiple identical packets must be transmitted to send the
same information to many destinations.

6802800U65-B July 2006 A-39

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
Unique Key A key used by the key variable loader (KVL) device to com-
Encryption Key municate with other secure devices. This UKEK key is
(UKEK) used for secure communications between the PrC and KVL.
An encryption key used solely to encrypt traffic keys targeted for an individual
secure entity.
Uplink The radio frequency communications path from the Mobile Station to the BTS.
Also referred to as the BTS receive path.
UPS Uninterruptable Power Supply. Highly recommended to supplement the standard
battery backup in the fault tolerant Zone Controller and for network management
computer devices.
User There are three types of users in a Dimetra system: individual radio users,
console operators, and manager users (administrators and maintainers of the
system).
User Configuration The User Configuration Manager (UCM) is a Windows based management
Manager (UCM) application used to enter and maintain provisioning information and cluster level
configuration data stored in the database on the UCS.
User Configuration The User Configuration Server holds the database containing provisioning
Server (UCS) (R5.x) information and cluster level configuration data.
User Configuration The User Configuration Subsystem consists of the User Configuration Subsystem
Subsystem Database Server and the User Configuration Subsystem User Server.
(UCS)(R3.x)
User Configuration The UCS Database Server is part of the User Configuration Subsystem and holds
Subsystem Database the database containing provisioning information and cluster level configuration
Server (R3.x) data.
User Configuration The UCS User Server runs the applications accessing the User Configuration
Subsystem User Server Server.
(R3.x)
User ID User ID is sent to receiving Mobile Stations (MSs) at start of transmission.
Also called Radio ID.
User station (terminal) A terminal with a monitor, keyboard, and mouse. Provides a user interface to the
Dimetra applications and database via the Ethernet network.
UST See UCS Synchronisation tool.
UTC Universal Time Coordinated. Indication of time, i.e. h:m:s.
UTP Unshielded Twisted Pair. Category 5 UTP is used in Dimetra systems for some
Ethernet connections.
V+D Voice and data.
VDTM Virus Definition Transport Method.
VICP Very Intelligent Communications Processor.
Virtual Local Area A technology that allows the formation of Virtual Ethernet segments and subnets
Network (VLAN) according to business needs, not cabling needs.

A-40 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Visited network A network where a subscriber has an indirect subscription. This means that a
valid subscriber identity is only allocated as part of the first network access.
Visitor Location The entity that is used to manage a local copy of zone specific information for
Register (VLR) individuals and Talkgroups. This includes subscriber database information as
well as site location information for both the individual and the Talkgroup.
There is a VLR associated with each zone in the system.
VistaPortal A Web interface provided with InfoVista that is used to view reports from the
web.
VLAN See Virtual Local Area Network.
VLR See Visitor Location Register.
Voice Channel When a call request is made by Mobile Stations the system will assign a voice
channel for the call. Mobile Stations are informed of the assigned channel and
are then permitted to transmit and receive speech on that channel.
VPN Virtual Private Network.
VPN-1 Checkpoint’s VPN implementation.
VPN-1 PRO Checkpoint’s combined VPN-1 and Firewall-1 software.
VRRP Virtual Router Redundancy Protocol.
VU Voice Unit.
WAN See Wide Area Network.
WAN Switch The Compact PCI server where the Preside MDM application resides.
Management Server
(WSMS) (R5.0 & R5.1)
WEBLink A Web-based network management application for management of the routers.
Router Manager provides a launch point for WEBLink.
Wide area call A call using a channel resource at all sites in a wide area system.
Wide Area Network A transport network that delivers communications between two geographically
(WAN) separated areas.
Windows Terminal Windows remote desktop.
Service
WS-MSO A WAN Shared MSO is a collection of LS-MSOs of four and up to 7 zones,
which are physically colocated, where the Exit routers from each LS-MSO share
one WAN switch for interzone connectivity.
WSMS (R5.0 & R5.1) See WAN Switch Management Server (WSMS).
XCDR (R3.x & R4.0) Transcoder, See Transcoder.
X-Press Update An update that contains only security content updates (protocol updates, new
signatures, and security content bug fixes).
ZAMBI 1. See Zone Ambassador Interface Board.
2. Zone Controller Ambassador Multiplex Inter-
face.
ZC See Zone Controller.
ZCM See Zone Configuration Manager.

6802800U65-B July 2006 A-41

Echo Canceller Appendix A: TETRA/Dimetra Glossary

Table A-1 Glossary (Continued)

Item Description
ZDS See Zone Database Server.
Zeroize To erase information, specifically, to write 0s to memory.
ZLM See Zone Link Multiplexer.
ZM See Zone Manager.
ZMS See Zone Manager Subsystem
Zone 1) A geographical region covered by a Dimetra system. The
zone design comprises sites to allow intrazone communica-
tions and roaming between sites/subsystems within a zone.
2) The equipment (Network Management, Data Management, Networking,
Switching, Infrastructure, i.e. SwMi) that forms the central part of a Dimetra
radio communications system with interfaces to air, telephone and other
zones/radio systems.
Zone Ambassador Interfaces Embassy Switch with Zone Controller. A Board that acts as an
Interface Board interface between the Ambassador Electronics Bank (AEB) and the Zone
(ZAMBI) Controller.
Zone Chooser The Zone Manager window through which all Dimetra applications are opened.
Zone Configuration A Motorola software application that is used to configure zone parameters.
Manager
Zone Controller (ZC) Dimetra master site equipment providing very fast call control for group
communication in a wide area network. The Zone Controller supports Status.
Zone Core Zone Core is a one ZC system, which is the central point for all the equipment
necessary to control and manage the sites in a zone. BTS and control site
equipment are not part of the zone core.
Zone Database Server The Zone Database Server holds the database containing zone level configuration
(ZDS) data.
Zone Level Trunking Trunking operation is limited to the coverage area of one single Dimetra system.
Zone Link Multiplexer Zone SLM. The ZLM ensures interzone connectivity. The ZLM is based upon
(R4.0) the Zhone (Premisys) IMACS platform.
Zone Manager (ZM) A network management product allowing configuration of the Dimetra system
and system management activities. The Zone Manager interfaces the Zone
Controller for software functions and database access.
Zone Manager The Zone Manager Subsystem consists of the Zone Database Server and one
Subsystem (R3.x) or more Zone User Server(s).
Zone Master Site A Master Site containing a set of zone control equipment (e.g. Zone Controller,
AEB, etc.) comprising a single zone.
Zone Statistics Server The ZSS is a UNIX based server that provides data storage for statistics data.
(ZSS) Each zone contains one ZSS for statistics that should be stored locally.

A-42 6802800U65-B July 2006

Telephone Interconnect Feature Manual Echo Canceller

Table A-1 Glossary (Continued)

Item Description
Zone User Server The Zone User Server runs the applications accessing the Zone Database Server.
(R3.x)
ZoneWatch A Motorola software application that allows system managers to monitor
activity within a zone.
ZSS See Zone Statistics Server.

6802800U65-B July 2006 A-43

 This page intentionally left blank.

A-44 6802800U65-B July 2006

 Index

Index
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

A
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Audience assumptions
MultiCADI . . . . . . . . . . . . . . . . . 9-1

C
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

cabling guidelines . . . . . . . . . . . . . . . 3-3 call maintenance . . . . . . . . . . . . . . . . 2-7

call configuration
telephone interconnect . . . . . . . . . . . . 2-1 Telephone Interconnect (TI) Service . . . . . . 5-1
call continuation . . . . . . . . . . . . . . . . 2-7
telephone interconnet. . . . . . . . . . . . . 2-7

D
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Defining a Continuous Tone . . . . . . . . . . . 6-9 disallowed dialling pattern, telephone interconnect

Defining a DTMF Tone . . . . . . . . . . . . . 6-10 barring of telephone interconnect calls
Defining a Wave File Tone . . . . . . . . . . . 6-10 outgoing calls . . . . . . . . . . . . . . . 8-12
Describing a Tone . . . . . . . . . . . . . . . 6-5

E
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

echo canceller . . . . . . . . . . . . . . . . . 1-3 Echo Canceller

AC input . . . . . . . . . . . . . . . . . . 3-15 onfiguring the Telephone Interconnect
backplane . . . . . . . . . . . . . . . . . . 3-13 service . . . . . . . . . . . . . . . . . . . 7-1
cable connections . . . . . . . . . . . . . . 3-13 Electrostatic Discharge (ESD) . . . . . . . . . . 3-7
mechanical installation . . . . . . . . . . . . 3-12 enhanced telephone gateway (ETG) . . . . . . . 1-3
power connections . . . . . . . . . . . . . . 3-15

F
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Failure field replaceable units and entities

other interconnect failures . . . . . . . . . . 9-15 electrostatic discharge information . . . . . . 10-3
telephone interconnect gateway . . . . . . . . 9-15 hard disk drive . . . . . . . . . . . . . . . . 10-6
Fan power supply . . . . . . . . . . . . . . . . 10-9
Planned Maintenance Inspection . . . . . . 10-15 preperation procedures . . . . . . . . . . . . 10-4

G
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

General Tone Parameters . . . . . . . . . . . . 6-4 guidelines (contd.)

guidelines hardware installation . . . . . . . . . . . . . 3-1
cabling . . . . . . . . . . . . . . . . . . . 3-3

6802800U65-B July 2006 IX-1

Index

H
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

hardware installation . . . . . . . . . . . . . . 3-4 hardware installation (contd.)

guidelines . . . . . . . . . . . . . . . . . . 3-1 telephone interconnect (TI) service . . . . . . 3-1
safety precautions . . . . . . . . . . . . . . 3-4

M
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

mobile radio addressing, telephone interconnect . . 8-9 MTIG (contd.)

motorola telephone interconnect gateway (MTIG) Field Replaceable Entities . . . . . . 10-1 to 10-2
mechanical installation . . . . . . . . . . . . 3-8 MTIG (Motorola telephone interconnect
physical description . . . . . . . . . . . . . 3-8 gateway). . . . . . . . . . . . . . . . . . . . 3-1
Motorola telephone interconnect gateway MultiCADI
(MTIG) . . . . . . . . . . . . . . . . . . 1-2, 3-1 audience assumptions . . . . . . . . . . . . 9-1
cable connections . . . . . . . . . . . . . . 3-10 environmental specifications . . . . . . . . . 3-11
E1 card . . . . . . . . . . . . . . . . . . . 3-9 hardware
overview . . . . . . . . . . . . . . . . . . 3-7 jumpers . . . . . . . . . . . . . . . . . . 9-7
voice card . . . . . . . . . . . . . . . . . . 3-9 LEDs . . . . . . . . . . . . . . . . . . . 9-7
Motorola Telephone Interconnect Gateway (MTIG) physical description . . . . . . . . . . . . 9-7
ethernet configuration . . . . . . . . . . . . 5-1 switches. . . . . . . . . . . . . . . . . . 9-7
software installation . . . . . . . . . . . . . 4-1 rack-mounting . . . . . . . . . . . . . . . . 3-10
MTIG Troubleshooting . . . . . . . . . . . . . . . 9-1

P
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

PBX (Private Branch Exchange). . . . . . . . . 5-1 Private Branch Exchange (PBX). . . . . . . . . 5-1
preinstallation requirements . . . . . . . . . . . 4-1

Q
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Q-SIG Called Party Number . . . . . . . . . . 8-7

R
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

rack rack-mounting
requirements. . . . . . . . . . . . . . . . . 3-3 MultiCADI . . . . . . . . . . . . . . . . . 3-10
weight distribution . . . . . . . . . . . . . . 3-3 requirements
rack placement . . . . . . . . . . . . . . . . . 3-2 rack . . . . . . . . . . . . . . . . . . . . . 3-3

S
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

safety information . . . . . . . . . . . . . . . 3-4 subsystem

safety precautions . . . . . . . . . . . . . . . 3-4 telephone interconnect . . . . . . . . . . . . 1-1
Start Up of the Telephone Interconnect Gateway . . 6-1 Switching off the Telephone Interconnect
static sensitive precautions . . . . . . . . . . . 3-6 Gateway . . . . . . . . . . . . . . . . . . . . 6-1

IX-2 6802800U65-B July 2006

Telephone Interconnect Feature Manual Index

T
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

telephone interconnect . . . . . . . . . . . . . 1-1 telephone interconnect (TI) service (contd.)

about . . . . . . . . . . . . . . . . . . . . 8-1 hardware installation . . . . . . . . . . . . . 3-1
addressing Telephone Interconnect (TI) service
land to mobile addressing . . . . . . . . . 8-7 Echo Canceller configuration . . . . . . . . . 7-1
mobile to land adressing . . . . . . . . . . 8-11 Telephone Interconnect (TI) Service
no call routes . . . . . . . . . . . . . . . 8-7 configuration . . . . . . . . . . . . . . . . 5-1
barring of telephone interconnect calls . . . . . 8-12 telephone interconnect call . . . . . . . . . . . 2-1
Incoming calls. . . . . . . . . . . . . . . 8-14 call continuation . . . . . . . . . . . . . . . 2-7
outgoing calls . . . . . . . . . . . . . . . 8-12 call teardown . . . . . . . . . . . . . . . . 2-8
call routes . . . . . . . . . . . . . . . . . . 8-4 call termination . . . . . . . . . . . . . . . 2-8
call re-routes . . . . . . . . . . . . . . . 8-7 components . . . . . . . . . . . . . . . . . 2-2
no call routes . . . . . . . . . . . . . . . 8-7 configuration . . . . . . . . . . . . . . . . 2-2
PABX calls . . . . . . . . . . . . . . . . 8-5 landline-to-radio . . . . . . . . . . . . . . . 2-5
PSTN calls . . . . . . . . . . . . . . . . 8-6 landline-to-radio call initiation . . . . . . . . 2-6
configuration radio-to-landline . . . . . . . . . . . . . . . 2-4
Incoming calls. . . . . . . . . . . . . . . 8-14 roaming . . . . . . . . . . . . . . . . . . . 2-9
mobile station . . . . . . . . . . . . . . . 8-18 setup restrictions . . . . . . . . . . . . . . . 2-4
Tetra Site Controller . . . . . . . . . . . . 8-17 Telephone Interconnect Gateway . . . . . . . . 10-1
UCM . . . . . . . . . . . . . . . . . . . 8-15 Field Replaceable Entities . . . . . . . . . . 10-1
ZCM . . . . . . . . . . . . . . . . . . . 8-15 troubleshooting . . . . . . . . . . . . . . . 9-12
definition . . . . . . . . . . . . . . . . . . 2-2 Telephone Interconnect Gateway Tone
echo canceller . . . . . . . . . . . . . . . . 1-3 Definition . . . . . . . . . . . . . . . . . . . 6-2
enhanced telephone gateway (ETG) . . . . . . 1-3 TI (telephone interconnect) . . . . . . . . . . . 3-1
level of service TI (Telephone Interconnect) . . . . . . . . . . . 5-1
Incoming calls. . . . . . . . . . . . . . . 8-14 troubleshooting
Motorola telephone interconnect gateway hardware . . . . . . . . . . . . . . . . . . 9-1
(MTIG) . . . . . . . . . . . . . . . . . . . 1-2 additional help. . . . . . . . . . . . . . . 9-2
private networks . . . . . . . . . . . . . . . 8-2 power source problems. . . . . . . . . . . 9-12
shared network. . . . . . . . . . . . . . . . 8-3 HP ProLiant DL360 . . . . . . . . . . . . . 9-3
telephone interconnect (TI) . . . . . . . . . . . 3-1 MultiCADI . . . . . . . . . . . . . . . . . 9-1
Telephone Interconnect (TI) . . . . . . . . . . . 5-1 Troubleshooting
telephone interconnect (TI) service telephone interconnect gateway . . . . . . . . 9-12

6802800U65-B July 2006 IX-3