Assignment

1
SUBMITTED BY: MARINAS, PRINCESS APRIL DP.

SUBMITTED TO: PROF. CONCEPTION OFAMEN

BSBA FM 2-4
QUESTIONS
DEFINE OPERATIONS MANAGEMENTS AND DIFFERENTIATE BETWEEN
OPERATIONS AND MANUFACTURING.

EXPLAIN HOW OPERATIONS MANAGEMENT DIFFERS IN

MANUFACTURING AND SERVICE FIRMS.

DESCRIBE THE ELEMENTS INVOLVED IN PLANNING AND DESIGNING AN

OPERATIONS SYSTEM.

SPECIFY SOME TECHNIQUES MANAGERS MAY USE TO MANAGE THE

LOGISTICS OF TRANSFORMING INPUTS INTO FINISHED PRODUCTS.

ASSES THE IMPORTANCE OF QUALITY IN OPERATIONS MANAGEMENTS.

OPERATIONS MANAGEMENT

The management of systems or

processes that create goods and/or
provide services.

The role of operations managements is

to design, plan, direct and improve all
the activities involved in producing
goods and services.
MANUFACTURING AND OPERATIONS

Operations are
Manufacturing is
the activities used
the activities and
in making both
processes used in
tangible and
making tangible
intangible
products.
products.
GOODS & SERVICES

SERVICE - ARE ACTIVITIES

THAT SOME COMBINATION
OF TIME AND LOCATION OR
PSYCHOLOGICAL VALUE.
GOODS - ARE PHYSICAL
ITEMS THAT INCLUDE RAW AIR TRAVEL
MATERIALS, PARTS AND RESTAURANT
FINAL PRODUCT.

SHAMPOO
MOBILE PHONES
CARS

EXAMPLE
OVEN
 Explain how
operations
management differs MANUFACTURING OPERATIONS REFERS TO A SYSTEM IN
in manufacturing WHICH LABOR, EQUIPMENT, AND RAW MATERIALS ARE
and service firms. COMBINED TO CREATE A TANGIBLE GOOD. CERTAIN
INTANGIBLE SERVICES THAT COULD BE DIFFICULT TO IDENTIFY
ARE PROVIDED BY SERVICE OPERATIONS. SERVICES ARE NON-
PHYSICAL, INTANGIBLE GOODS THAT ARE PROVIDED BY ONE
PARTY TO ANOTHER IN EXCHANGE FOR PAYMENT.

OPERATIONS MANAGEMENT DIFFERS IN A WAY THAT IT AIMS

TO IMPROVE PRODUCT QUALITY AND PRODUCTION
ENVIRONMENT EFFICIENCY. PLANNING, COORDINATING, AND
SUPERVISING OPERATIONAL TASKS ARE ALL PART OF
OPERATIONS MANAGEMENT, WHICH AIMS TO CUT COSTS AND
INCREASE PROFITABILITY.
MANUFACTURING SERVICE FIRMS
Describe the
elements involved
in planning and
designing an
operations system.
OPERATIONS PLANNING IS CONCERNED
WITH DECIDING WHAT PRODUCT(S) TO
MANUFACTURE, FOR WHOM, AND WHAT
PROCEDURES AND EQUIPMENT ARE
REQUIRED TO GENERATE THEM.
MARKETING AND R&D ARE FREQUENTLY
INVOLVED IN THESE DECISIONS
ALONGSIDE OM.
Describe the
ELEMENTS INVOLVED IN PLANNING AND
elements involved DESIGNING AN OPERATIONS SYSTEM
in planning and
designing an FIXED-POSITION LAYOUTS, PROCESS
operations system. LAYOUTS, AND PRODUCT LAYOUTS ARE
EXAMPLES OF COMMON FACILITY LAYOUTS.
THE LOCATION OF OPERATIONS FACILITIES IS
FIXED-POSITION A CRITICAL DECISION THAT IS INFLUENCED BY
LAYOUTS MARKET ACCESSIBILITY, RAW MATERIAL
AVAILABILITY, TRANSPORTATION
AVAILABILITY, ELECTRICITY AVAILABILITY,
CLIMATIC IMPACTS, LABOR AVAILABILITY,
PROCESS
AND COMMUNITY FEATURES. TECHNOLOGY,
LAYOUTS NOTABLY COMPUTER-ASSISTED DESIGN,
COMPUTER-ASSISTED PRODUCTION, FLEXIBLE
MANUFACTURING, ROBOTICS, AND
PRODUCT COMPUTER-INTEGRATED MANUFACTURING, IS
LAYOUTS ALSO CRITICAL TO OPERATIONS.
ELEMENTS FIXED-POSITION LAYOUT
INVOLVED IN
PLANNING AND A PHYSICAL ARRANGEMENT OF FACILITIES CENTERED ON A SINGLE WORK
AREA; UTILIZED IN THE PRODUCTION OF LARGE AND COMPLEX ITEMS SUCH AS

DESIGNING AN AIRPLANES.

OPERATIONS
PROCESS LAYOUT
SYSTEM
LAYOUT IS DIVIDED INTO DEPARTMENTS THAT BRING TOGETHER RELEVANT
PROCESSES. A PHYSICAL ARRANGEMENT OF INFRASTRUCTURE CENTERED ON
THE PROCEDURE; EMPLOYED IN FACILITIES THAT
GENERATE OR PROCESS A WIDE RANGE OF ITEMS

PRODUCT LAYOUT
WHEN VAST QUANTITIES OF A SINGLE PRODUCT ARE REQUIRED, THIS LAYOUT
IS SUITABLE. WHEN A SPECIFIC ACTIVITY IS COMPLETED AT EACH
WORKSTATION AS EACH UNIT PASSES, IT MAKES SENSE TO CUSTOM-DESIGN A
STRAIGHT-LINE FLOW OF LABOR FOR A PRODUCT.
Specify some techniques managers
may use to manage the logistics of
transforming inputs into finished
products.

LOGISTICS, ALSO KNOWN AS SUPPLY CHAIN

MANAGEMENT, ENCOMPASSES ALL TASKS ASSOCIATED
WITH COLLECTING AND MANAGING RAW MATERIALS AND
COMPONENT PARTS, AS WELL AS MANAGING FINISHED
PRODUCTS, PACKING THEM, AND DELIVERING THEM TO
CONSUMERS.
Techniques
ECONOMIC ORDER QUANTITY JUST IN TIME (JIT)

ECONOMIC ORDER QUANTITY JIT INVENTORY MANAGEMENT

IS AN INVENTORY GUARANTEES THAT STOCK
MANAGEMENT STRATEGY COMES JUST WHEN IT IS
THAT AIDS IN THE DECISION- REQUIRED FOR
MAKING PROCESS FOR MANUFACTURING OR TO
INVENTORY MANAGEMENT. IT FULFILL CONSUMER DEMAND,
REFERS TO THE OPTIMAL AND NO EARLIER. THE GOAL IS
AMOUNT OF INVENTORY THAT TO REDUCE WASTE AND
A COMPANY SHOULD IMPROVE OPERATIONAL
PURCHASE TO MEET DEMAND EFFICIENCY.
WHILE REDUCING HOLDING
AND STORAGE COSTS.
Techniques
FINISHED GOODS INVENTORY

THE SUCCESS OF A
MANUFACTURING COMPANY
OR A RETAIL OUTLET IS
DEPENDENT ON WELL-
MANAGED FINISHED GOODS
INVENTORY. BY TRACKING IT,
A COMPANY GAINS A BETTER
UNDERSTANDING OF THE
INVENTORY IT HAS ON HAND
FOR SALE, ALLOWING IT TO
ESTIMATE HOW LARGE AN
ORDER IT COULD ACCEPT AT
ANY ONE TIME.
Asses the importance of quality in
operations managements.

QUALITY IS VITAL FOR SATISFYING

IN AN ORGANIZATION, QUALITY IS
DEFINED AS CONSISTENT CONFORMANCE
TO CONSUMER EXPECTATIONS. OTHERS
DESCRIBE QUALITY AS EXCELLENCE, THE
VERY BEST, VALUE, AND SO ON. WHEN
QUALITY IS DEFINED BY ORGANIZATIONS,
IT IS UP TO THE ORGANIZATIONS TO
SURVEY AND CLASSIFY HOW QUALITY IS
DEFINED AND PERCEIVED BY THEIR
CONSUMERS IN ORDER TO STRIVE
TOWARD SATISFYING THEIR
EXPECTATIONS.
CUSTOMERS AND RETAINING THEIR
LOYALTY SO THAT THEY WILL CONTINUE
TO BUY IN THE FUTURE.
IT ENABLES ENTERPRISES TO
EFFICIENTLY SELL THEIR PRODUCTS AND
ENTER NEW MARKETS.
IT ALLOWS A COMPANY TO CONSTANTLY
ENHANCE ITS GOODS, PROCESSES, AND
SYSTEMS.
Thank you!