Mohammad Hamid "Nasiri"

Current Address: Chehelston District # 7 Kabul, AFGHANISTAN.

Permanent Address: Kutub khail, Mohammad Agha, Loger, AFGHANISTAN.
CV Mobile #: +93 (0) 787 15 22 65
Alter # : +93 (0) 703 73 29 33
E-mail Address : hamidnasiri325@gmail.com

Father Name : Sher Agha

Date of Birth : 1-sept-1998
Age : 23
Place of Birth : Loger, Afghanistan
Gender : Male
Native Language : Pashto
Nationality : Afghan
Marital Status : Single
Tazkira (ID) # : 3139723
Present Address : Kabul, Afghanistan.

Qualifications:
Degree/Certificate Institute Duration
Bachelor in Economic University of Jahan, Kabul Afghanistan. 2017-2021

DEL Thunder Higher Education Center. 2014-2015

Baccalaureate Mohammad Sediq Psarly high school. 2006-2016

DIT Thunder Higher Education Center. 2014-2016

Work Experience/Employments:
CSR + Record Keeper Date:2018-09-05– 2020-02-18
Azizi Bank (Gardiz Branch)
Job Description:
 Possessing the knowledge of banking procedures and transactions
  Maintain office records.
 Communicate with clients on matters concerned.
 Check and submitted initial client documents
 Check all physical documents are tallied with system report
 Print customer ID cards
 Maintain sign and photo of customers on daily basis
 Filling of records in a manner to can be easily accessible
 Perform other essential duties as directed by the competent authority
 Responsible for copier Machine of branch
 Provide quality customer service to clients
 Perform other office and/or administrative duties instructed by the line manager.

CSR (Customer Service Representative) Date: 2020-2-18 – 2020-12-15

Azizi Bank (Qalah-e-fathlah branch)
Job Description:
 Open and maintain customer accounts by recording account information
 Maintain financial accounts by processing customer adjustments
 Prepare product or service reports by collecting and analyzing customer information
 Contribute to team effort by accomplishing related results as needed
 Identify and assess customers' needs to achieve satisfaction
 Keep records of customer interactions, process customer accounts and file documents
 Cancel or upgrade accounts
 Assist with placement of orders, refunds, or exchanges

Salary account & agency banking assistant Date: 2020-12-15 – Up to now

Azizi Bank (Head Office)
Job Description:
 Schedule bank payments or hand out paychecks directly to employees
 Working as salary accounts and agency banking department (operation department)
 In project of MMD (martyrs and disables)
 Cross checking of payment list with system data
 Uploading of MMD salaries
 Monitoring of MMD data entry of overall branches
 Coordination with overall branches for payments of MMD
 Prepare the daily report to direct supervisor and head of department
 Preparing of monthly salary accounts opening report of overall branches and provide to COO.
 MOE project
 Making text files for branches
 Making of MOE payment lists for side agent
 Preparing of monthly income report of MOE project
 Making of a master plan for Moe and WHO projects for payment
  Coordination with a site-level agent, the main agent, and bank for payment and registration of Moe
and WHO beneficiaries at site level and report the issues to coordinator.

Skills & Proficiencies:

 Customer Service
 Product Knowledge
 Quality Focus
 Market Knowledge
 Documentation Skills
 Listening Skills
 Phone Skills
 Resolving Conflict
 Negotiation
 Positive Attitude
 Attention to Detail
 Analysis
 Problem Solving
 Organizational Skills
 Computer Skills

Extra Skills:

 Good Interpersonal Skills.

 Communicate infectively with members of staff.

 Flexible and adoptable to any situation.

 Ability to work independently while under pressure situation.

 Ability to work independently and individually and in groups.

 Good judgment power in critical situation.

 Effective organizational and administrative skills.

 Language Skills:
Name Speaking Writing Reading Understanding
Pashto Fluent Fluent Fluent Fluent

Dari Fluent Fluent Fluent Fluent

English Excellent Excellent Excellent Excellent

Urdu Fluent