AMTE 231

MAINTENANCE FORMS, PUBLICATIONS,

AND RECORDS
 TOPIC 4
AIRLINE GENERATED
DOCUMENTATION
 OBJECTIVES
⮚ To be familiarize with the different types of airline
generated documentation provided by the clients.

⮚ To be familiarize in the following:

▪ Operations Specifications (Ops Specs)
▪ Technical Policies and Procedures Manual (TPPM)
▪ Quality Assurance Manual (QAM)
▪ Inspection Manual (IM)
▪ Reliability Program Manual (RPM)
▪ Minimum Equipment List (MEL)
▪ Task Cards (TC)
▪ Engineering Order (EO)
AIRLINE GENERATED DOCUMENTATION
⮚ The airline will generate in order to carry out its
maintenance activities.

⮚ These documents may vary in name and actual content

from one operator to another.
OPERATIONS SPECIFICATIONS (OPS SPEC)
⮚ It is considered as an FAA requirement for airline
certification.
⮚ Written by the airline in accordance with strict FAA
requirements and usually with the help of an FAA
representative.
⮚ The OPS SPECS is required for EACH AIRCRAFT TYPE flown
by the airline.
TECHNICAL POLICIES AND PROCEDURES MANUAL
(TPPM)
⮚ It is a primary document for the airline’s Maintenance
and Engineering (M&E) operations.
⮚ The TTPM sometimes called the Policies and Procedures
Manual (PPM), General Maintenance Manual (GMM), or
the Maintenance Organization Exposition (MOE).
⮚ Serves as the FAA requirement for a maintenance manual
per AC 120-16E (Air Carrier Maintenance Program).
⮚ It is usually written by Engineering, to ensure technical
accuracy, from inputs supplied by management of the
various M&E organizations.
TECHNICAL POLICIES AND PROCEDURES MANUAL
(TPPM)
⮚ Defines exactly how all M&E functions and activities will
be carried out.
⮚ TPPM is a DETAILED document and maybe several
volumes.
⮚ PERSONNEL in all units of M&E must be trained on the
TPPM.
 INSPECTION MANUAL (IM)
⮚ The IM maybe a separate document distributed primarily
to Quality Control (QC) personnel, can be a part of the
chapter in the TPPM.
⮚ Contents of the IM relate to all inspection activities
within M&E:
A. Aircraft inspection tasks from the MPD/OAMMP or the MRB
report.
B. QC Inspector’s tasks.
C. Special Inspections (Hard landings, bird strikes, etc.)
D. Airline Required Inspection Item (RII) programs.
E. The paper works, forms, and reports to carry out he function.
 QUALITY ASSURANCE MANUAL (QAM)
⮚ The QA or QAM could be a special manual for QA
auditors only, it can be part of the inspection manual or it
could be a separate chapter in the TPPM as desired.
⮚ The QAM defines the duties and responsibilities of the QA
organization
 RELIABILITY PROGRAM MANUAL (RPM)
⮚ It is an airline generated document approved by the
authority.
⮚ This document is used to determine the consistency of
the company in terms of its operation and organizational
function.
⮚ There are two (2) main approaches to the concept of
reliability in the aviation industry. One that looks unto the
whole airline operations or M&E operation within the
whole, and the other looks at the maintenance program
in particular.
 RELIABILITY PROGRAM MANUAL (RPM)
⮚ Airline approach in terms of reliability are measured by
dispatch reliability unto on time departure of its
scheduled flights.
⮚ Maintenance and Engineering approach in terms of
reliability are measured by lessening the delays caused by
maintenance.
 MINIMUM EQUIPMENT LIST(MEL)
⮚ The MMEL provided by the aircraft manufacturer
includes all equipment and aircraft configuration
information available for the model which it applies. The
airlines pick and choose from the MMEL system the type
of MEL they would rather have due to:
• Specifications • Airframe configuration
• Weight variants
• Options installed
• Software and hardware upgrades
• Retrofit status
• engines
 MINIMUM EQUIPMENT LIST(MEL)
⮚ The MEL cannot be less restrictive than the MMEL.
⮚ The MEL system is designed as an alleviating document,
and its sole purpose is to discourage the operation of any
aircraft with inoperative equipment.
MINIMUM EQUIPMENT LIST(MEL) CATEGORIES
⮚ The MEL categories may vary from operator to operator
and consists of four (4):
▪ CATEGORY A – MEL is normally 1 to 2 days, unless specified for
such MEL where it could be a 1 day flight MEL, depending on the
restriction.
▪ CATEGORY B – normally issued for 3 consecutive calendar days.
▪ CATEGORY C – shall be repaired within 10 days.
▪ CATEGORY D – MEL items must be replaced in 120 calendar days.
This is a part that is normally considered for replacement.
 TASK CARDS (TC)
⮚ The task cards produced by the airframe manufacturer
are indicated in the manufacturer’s manual upon buying
the airplane. In such cases, base on the type of operation
it maybe the airlines in coordination with the M&E
department are providing the construction of task cards
created by the company to ensure technical accuracy.
⮚ Task cards created by the engineering section of the M&E
can provide a much simplified approach on the task cards
in order to eliminate confusion but systematic.
 ENGINEERING ORDER (EO)
⮚ Any maintenance work not covered in the standard
maintenance plan developed by engineering by MRB
report or OPS SPECs data must be made official by the
issuance of an EO.
⮚ It is an official paper issued by engineering and approved
by QA, and is usually implemented through the
production planning and control (PPC) organization.
⮚ In some airlines, the document may be called a Work
Order (WO).
ENGINEERING ORDER (EO) PREPARATION
⮚ Engineering initiates an engineering order for any work
not included in the standard maintenance program plans
as established by the OPS SPECS.
⮚ EO can be generated in various sources as basis and
implementation can be taken on various paths depending
on the type and complexity of the work involved.
ENGINEERING ORDER (EO) PREPARATION
⮚ Situations that can be considered in creating an EO.
▪ EO’s related to maintenance modifications and other
directives (ADs, SBs, SLs, etc.) will be scheduled by the
PPC.
▪ Changes in the Maintenance Program (intervals, tasks,
etc.)
▪ Parts procurement activities.
▪ Required trainings (refresher or upgrade).
ENGINEERING ORDER (EO) PREPARATION
⮚ There are eight (8) steps in order to create an EO:
1. A decision is made to do work based on one of the following
▪ Reliability program alert.
▪ Work force requirement (QA, QC, maintenance manager, or
mechanic).
▪ An AD, SB, SL or fleet campaign.
2. Engineering analyzes the work requirements (problems and
solutions):
▪ Troubleshoot or investigate the problem to determine scope
and needs
▪ Analyze AD, SB, SL, etc. if applicable for time, personnel, etc.
requirements.
ENGINEERING ORDER (EO) PREPARATION
3. Determine the approach to follow:
▪ Incorporate work into PPC check or other scheduled or
unscheduled maintenance activity.
▪ Schedule other corrective action as necessary.
▪ Issue EO as required.
4. Identify the needs for schedule and performance of work:
▪ Engineering studies, plans, etc.
▪ The need for special skills if any (in house or contract).
▪ The need of parts and supplies (on hand or order, consider
lead time for delivery).
▪ Determine need and availability for special tools and / or test
equipment needed.
ENGINEERING ORDER (EO) PREPARATION
5. Identify the work required:
▪ Personnel (maintenance, engineering, contract, etc.)
▪ Facilities (hangar space, GSE, etc.)
▪ Time requirements for work to be done.
6. Call a coordinating meeting to finalize EO (if necessary):
▪ All organizations involved in the work.
▪ Coordinate and resolve difficulties.
7. Issue Engineering Order:
▪ PPC will plan work and monitor execution.
▪ EO may go directly to materiel, training, etc. as necessary.
ENGINEERING ORDER (EO) PREPARATION
8. Engineering closes EO when all work is completed:
▪ Notification comes from each work center involved in the
particular EO.
▪ For fleet campaigns, ADs, etc. involving entire fleets, EO
remains open.
▪ PPC schedules each aircraft for incorporation.
▪ Engineering closes EO when fleet is complete.
END TOPIC