Date : October 7, 2021

To : All Concerned Stakeholders

Noted by : WAC / DVT
From : Selling Systems Section
Subject : Enhanced Store Management Modules

Background

BIVMC Management direction is to achieve the Store Operational Excellence. Therefore, Selling Systems
enhanced the Store Management Modules and focused on the specific training needs for every retail
designation perse. In proper training and development, personnel weaknesses can turn into strengths that
will bring to operational excellence. Training gives retail personnel a great understanding on their
responsibilities and the skills that they need to efficiently and effectively reap their respective job. Hence, it
will optimize their confidence to constantly improve their overall performance.

Summary of the Modules per Designation:

I. Retail Sales Coordinator (RSC):

i. Position Purpose
ii. Principal Accountabilities
iii. Conducting Store Business Review using ERBI
iv. Store Evaluation Report and Checklist (SERC)
v. Beginning to End of Store Operation
vi. Inventory Management
vii. Replenishment of Stocks via Web-ordering or ISA
viii. Cash Sales Collection Process
ix. Store Expense Process
x. People Management
xi. SC & ASC Store Management Summary
xii. SS Store Management Summary
xiii. Store and Asset Management
xiv. Sales and Marketing Management
xv. RSC Local Store Marketing (LSM) Outcome Monitoring

II. Store Custodian (SC) and Assistant Store Custodian (ASC):

i. SC and ASC Store Management Summary
ii. SC Position Purpose
iii. SC Principal Accountabilities
iv. ASC Position Purpose
v. ASC Principal Accountabilities
vi. Beginning to End of Store Operation
vii. Inventory Management
viii. Replenishment of Stocks via Web-ordering or ISA
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 ix. Cash Sales Collection Process
x. Store Expense Process
xi. People Management
xii. Store and Asset Management
xiii. Sales and Marketing Management
xiv. Local Store Marketing (LSM) Outcome Report
III. Store Salesman (SS):
i. SS Store Management Summary
ii. SS Position Purpose
iii. SS Principal Accountabilities
iv. Beginning to End of Store Operation
v. Store Salesman Delivery Process
vi. Inventory Management
vii. Cash Sales Collection Process
viii. Store Expense Process
ix. Store and Asset Management
x. Doing BLOWBAGETS
xi. Using Database Form in conducting LSM
xii. Summarizing the Customers Rejections

Selling Systems coined vital processes from Accounting, Operations, Information Technology and
other best practices to establish the optimized store operation processes. The attached Enhanced Modules
will refer us to the minute details of the course.

For your acknowledgment.

Prepared by: Acknowledged by: Acknowledged by:

ROMAN CHRISTIAN S. RAZON RESTI BENEDIC A. BELTRAN MARIZ TALAVERA

Selling Systems Manager BG Retail – Dept. Manager Internal Audit Head
Acknowledged by: Acknowledged by: Acknowledged by:

MARGARET E. MENDOZA EFREN BARIA Jr. WILLIAM DE VEYRA

HROD Head Sr. Accounting Manager Operations - Department Head
Noted by: Noted by:

WARREN A. CRUZ DOMINIC V. TIMBANCAYA

SK Retail – Dept. Head Director – Retail Sales

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