Professional Documents
Culture Documents
Lab Tech 1-2
Lab Tech 1-2
NAME
Intro
Jedi Masters is a game developer company with headquarters in Ashburn, Virginia, they have several projects on the
making, they have a mixture of physical Desktops and Virtual Desktops, Jedi Master currently manages 3 Servers (2
Virtual and 1 Physical) on-premises and 1 NAS.
The CFO (Matt Wales) is complaining that folders sometimes are deleted and some of the financial information is leak
to competitors, they suspect that a former employee (Ivan Kings) is behind the problem, but they haven’t been able to
stop this from happening.
In the other hand, the HR Director (Barbara Jones) is constantly complaining that folder permissions are incorrect and
that people that need access to HR folders can’t access them, and other people can do everything, and they should not.
Eagle Tech was hired to fix all these problems and to straighten out any miss-configuration, always keeping in mind
our priority is always to protect their data from any cyber-attack. Since this is a new client there is still information that
needs to be documented.
Configurations
Domain Name: Jedimasters.co Domain Admin
Password: EagleTech001#
Lab_Server_1: Domain Controller
Local Admin
Windows Server 2019 Standard
Username: LabAdmin
Lab_Server_2: Finance Server
Password: EagleLab001#
EAGLE-LAB-NAS: Files Sharing
Vlan 11 Vlan 22
EAGLE-LAB-FILES:
Range 10.10.50.0/24 Range 172.16.50.0/24
Vlan 33
EAGLE-LAB-VD1 (Matt Wales)
Range 192.168.50.0/24
EAGLE-LAB-VD2 (Barbara Jones)
Gateway: 10.10.50.1
EAGLE-LAB-VD3 (David Tracey)
DNS: 192.168.50.2
Problem #1
Problem #2
Alexa Kings say that she lost a folder called “Staff Vacations” that was in the M: Drive on the NAS server. And
Barbara from HR can see the folder.
Resolution
Problem #3
Barbara notice that Alexa has full access to the M: Drive and she want her to have read only access
Problem #4
Matt Wales cannot browse the internet with Microsoft Edge and has been complaining that he can’t print in the
network printer.
Resolution
Problem #5
Konrad Martin is complaining that cannot login to his New PC using his credentials