Connor Wykstra

Fort Collins, CO 80521

303.809.6939 | wykstraconnor6@gmail.com

Professional Summary
Reliable and upbeat golf shop attendant who is successful at promoting customer loyalty, satisfaction and purchases
with consultative techniques and diligent attention to individual needs. Knowledgeable about the sport, product
merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent
organizational strengths and superior work ethic.

Work Experience

07/2022 to Current Special Teams Student Assistant | Colorado State Football - Fort Collins, CO
● Helped out with practices during Fall Camp and during the season.
● Sat in meetings for special teams and for specialists.
● Created and organized gameday binders and the special teams coordinators binder.
● Watched film and helped grade players on their practice performance.
● Created scouting reports for each of our opponents.
● Watched film and added in opp times, yards per punt/kick, the location, who made/missed tackles,
and where the drive started for all of our opponents.
● Printed and laminated gameday sheets for all the coaches.
● Took notes on each meeting and distributed it to the players.
● Helped chart opp times, yards per punt/kick, the location, who made/missed tackles, and where the
drive started during game days.

03/2021 to 07/2022 Golf Shop Attendant | Thorncreek Golf Course and Collindale Golf Course -
Thornton, CO and Fort Collins, CO
● Created an inviting environment for customers by maintaining store organization and cleanliness.
● Assisted customers with signing up for store loyalty programs and provided details about key
benefits.
● Stocked merchandise, clearly labeling items, and arranging according to size or color.
● Prioritized helping customers over completing other routine tasks in store.
● Used product knowledge, sales abilities and customer relation skills to drive substantial sales
increase in golf type products.
● Managed efficient cash register operations, including scanning items, processing payments and
issuing receipts.
● Helped set up and coach the junior golf camps and clinics we offered at the course.
● Regripped golf clubs.
● Resolved guest issues by identifying sources of complaint and formulating corrective action with
the supervisor.
● Maximized customer service and satisfaction by providing directions to visitors regarding
requested locations and events.

03/2018 to 12/2020 Golf Cart Attendant | Thorncreek Golf Course - Thornton, CO

 ● Prepared 7-20 golf carts every 10-20 minutes by stocking pencils, tees, scorecards and filled up
the club/ball washer.
● Used ball shagger and the picker cart to retrieve range balls.
● Delivered information to visitors, including details of interest about facility, rules, policies and
promotional events.
● Cleaned golf carts and attractions to reduce the spread of germs and bacteria and to make it
appealing for the customers.
● Performed troubleshooting and routine maintenance to keep equipment in optimal working
condition.

04/2017 to 08/2017 Car Wash Attendant | Car Wash USA Express - Northglenn, CO
● Received check, cash and credit card payment from customers, gave back balance and maintained
accounts of payments received on a daily basis.
● Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising
power washers and central vacuums’ individual units.
● Monitored inventory levels for adequate supply of chemicals and materials.
● Evaluated vehicles’ exterior ahead of car wash service to ascertain and relay all issues and
direction to customers.
● Reported any customer-oriented issues immediately to a manager or assistant manager for swift
assistance and resolutions.

Education

08/2020 - Present Colorado State University

Sophomore Year Completed

05/2020 Broomfield High School, Broomfield, Colorado

Graduate

References

Ryan Bakken, Head PGA Professional- Thorncreek Golf Course

Cell: (507) 273-6647
Email: ryan.bakken@ThorntonCO.gov

Chris Bowry, Assistant Golf Professional- Thorncreek Golf Course

Cell: (303) 908-2922
Email: chris.bowry@ThorntonCO.gov

Tyler Gillam, Special Teams Analyst- Colorado State Football

Cell: (423) 327-0826

Tommy Perry, Special Teams Coordinator- Colorado State Football