Working Phase (April 20, 2022)

Nurse Patient Therapeutic Rationale / Analysis

Verbal Non-Verbal Verbal Non-Verbal Communication
Techniques
“Hi Joram! Good morning.” Wave hand, “Good morning to you nurse.” Maintain eye Giving Recognition Shows that the nurse recognizes
and smile contact that the client as a person, an
individual deserving of respect.
“Do you still remember me Sir?” “Yes, nurse I remember you. But I forget
your name.” Head down

“It’s okay Joram. I will introduce again Informing the client of the facts
Giving Information increases his knowledge about
myself. By the way, I am Honey Bee S. Maintain eye “Ahh...right you are nurse Honey.” Maintain eye
Platolon, a 3rd year nursing student in contact contact what to expect from the
Mindanao State University.” interaction.

Maintain eye Make broad opening Gives your patient the freedom to
“Yes, so Joram how are you today?” “Well…they are still saying that I should contact and look talk about what he wants to talk
Maintains eye go home. And…they told me I’m stupid tense. about. He has some control over
contact that agreed in staying here in hospital.”
circumstances and is not just a
problem to be fixed.

Looking around Exploring Examines certain ideas,

“Is it still your friends’ voices that you kept “Yeah…Even now they are saying that I experiences, or relationships
on hearing?” should not talk to you.” more fully.

Maintain eye
“That must be hard for you Joram.” contact, “….” Head down Acknowledging
feelings (empathy) To help the patient know that
relaxed and feelings are understood
leaning
towards the
client.
“So Sir Joram, can you still remember our Maintains eye “I told you stop talking to me! I don’t Looking at his
last conversation?” contact want to hear your voices!” side

“Sir Joram, Sir Joram, are you okay? Can Maintain eye “No, it’s them. I told them to stop on Maintain eye
you tell me what’s happening?” contact, talking. They told me that they are contact Encouraging Asking the patient to verbalize
relaxed and coming to me and they will get me description of things from their own perspective.
leaning here.” perception
towards the
client. Provides time for the patient to
Stay Silent “I’m scared on them nurse. I don’t want Maintain eye Silence put thoughts or feelings into
to go with them.” contact words, regain composure or
continue talking.

Indicated what is real without

“I can really hear them nurse. Help me.” Looking around
“I don’t hear voices Joram.” Moving the Presenting Reality arguing. Presenting the facts of a
head situation.

Maintain eye It shows that we value our

“That is why I am here because it is my “…” Offering self. patients and makes patients feel
role to ensure that you feel better, and It’s contact, Head down and
relaxed and that someone like me, a SN, is
my obligation to make sure that you are moving his willing to give my time and
okay.” leaning hands on his lap
towards the attention.
client. Informing the client of the facts
“So Joram I am here to inform you that for “Yes nurse. I understand it.” Maintain eye increases his knowledge about
Giving Information
the next few days you will be performing Maintain eye contact. what to expect from the
an activity which will serve as your contact interaction.
therapy. I will be asking you to perform
“
some activities and you need to do it. Is it “Okay nurse.”
okay for you Joram?”
Informing the client of the facts
increases his knowledge about
Giving Information what to expect from the
“Those therapies that you will be doing interaction.
will l help you to regain your mental
status. And I’m going to help you Sir
Joram.