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Ernst - Neufert - ARCHITECTS - DATA Hotels
Ernst - Neufert - ARCHITECTS - DATA Hotels
Ernst - Neufert - ARCHITECTS - DATA Hotels
Hotels
C) Location is one of most important factors for commercial success.
0 Depending on market orientationhotels should generallybe conspicuous
type m2/mi gross
2 and sitednear main road ormotorway intersections,airports,commercial
conventionhotelwith largeconference
2 and business centres or resorts.
rm, night club,shopping 55—65
CD Site citycentrehotel 45—55
motorhotel 35—45
C) Following points should be considered: height and plot ratio require- resorthotel 40—55
CD ments, ease of access, adequacy forparking either on ground or within low-mediumtariff hotelwith private bathr
bldg, viewsand aspect, relationshipto adloining bldg, levels. but mm catering 20—30
hostels: singlerm & mm service 18—20
Types
Marketorientation will dictate type of hotel. Construction of new hotels 1 Grossar/miforvarioushoteltypes
of less than 70—80 bedrhardly viable unless they can be run on family
basis.
organisation ofbackof house such that staff and goods are separatefar 2 Space allocations
as possible and control can be maintainedoverboth.
Hotels
service entrance
guest entrance
Flowdiagramoftypicalhotel
210 Commerce
Hotels
combinations or variations of these arrangements would have to be
PLAN FORMS
adopted.
Bedroomaccommodation A Compact development of bedr block superimposed on podium.
As bedr formsgreater proportionofhotel constructionkeytoeconomical Suitable forhigh risedevelopmenton city site. Problemsarise frombedr
design largely in layout of bedr block. —*(1) shows some possible services having topassthrough public rmand fromprobableneed carry
arrangements: bedrblockoverwide spans.
Double-loaded block (A) capable of development into L U courtyard B Bedrblockadjacent topublic rm block: considered to beeconomical
plan; requires only2stairs; considered most economical layout. because optimum structure and services can bedesigned foreach part.
Double-loaded Tshaped block(B)capablebeingdeveloped intocross; Suitable formotorhotel development on large site.
also economical but 3stairs required. C Open layout with public rm and service blockcompletely separate
Single-loaded block (C) capableof being developed into L U or court- from bedr which may be in groups scattered about large site. Suitable
yard plan: not economical solution but may be desirable, perhaps for motel and resort type hotels where plenty of land available and
combined with A take advantage of site conditions; ifdeveloped form landscape conditions dictate.
centrecourtyard can beused provide atrium effect.
VERTICALCIRCULATION
Square block (D) with central core containing all vertical services,
maids' rooms etc, compact and useful for small sites where tower
development may be required. Hotels of more than 2 storeys should be provided with passenger and
service elevators (—(3) —p41O—2). Except in small hotels all elevators
Y plan (E) requires 3 staircases and has more complicated structure should be duplicated provide efficient service and standby in case of
than straight blocks; structural system may cause problems in public breakdownor repair. Numberand speedofelevatorswill depend on height
areas. and populationof bldg and for largeinstallations should bebasedontraffic
Triarc(F) similar to E but more space taken up by circulation; concave studyby specialist.
curveresults in bedr wideratbathr end providing opportunity forlarger Service hoists ordumb waiters notadvised owing need have 1 person
bathr and dressing area. each end: bettermake service elevators largeenough take trolley(cart)
Circular (G) requires careful handlingavoid awkward and inward facing plus personnel.
rm; notcapable ofextension. If possible plan all elevators in 1 bank or towerwith service elevators
Circular with centralcore (H), similarto D; also requirescareful handling opening to kitchen area and passenger elevators opening directly to
avoid awkward rm. Convex curves inGand H result in bedr narrower at guestlobby. Separatebaggage elevators not required except in de luxe
bathr end, causing cramped space forbathr. hotels; but may be desirable to have 1 elevator available for manual
controliflargeamount baggagehandled. In high bldg much depends on
qualityand speed of elevator services as regards both guest elevators
and serviceelevators: not wiseto skimp this aspect.
Relationshipofbedroom blockto publicroomareas
Many ways in which bedr block mayberelatedtopublic rm and circulation In addition goods elevators may berequired inbackareas: should be of
but can be illustrated by 3basic arrangementsshown —.(2). Likely that large capacity and of sturdy, easily cleanedconstruction.
A B
1:circulation &
services
service
A guests
J
L -.1
service
C
servKe
.vemflcal
circulation
bedr
Dsemvice
service
ptr elevator
elevator
S
freight
elevator
Ia
banquetrm
600seats
—
L_ bar bar
royal l4 Idre stairto
projection
booth
service:2.0m2/cover
a a n
=a
banquetfoyer
II
- 8500
--
.—.t-
- vest ___ 0
—- •
r:
vestibule : vestibule
r---1
o
0
I
r S
a
5 20m
1 0 10 15
I__________________
t5 30 45 605
3 Banquetingseating at tablesfor 10: typical arrangements forlarge 4 of
Example banquetsuite forlargehotel
banquets:1.2 m2/cover
212 Commerce
Hotels
FRONT OF HOUSE
Entrance
Arrange drive-insocars can pull off road and with space forwaiting cars
and taxis: waitingspace for coachessometimes needed. Providecanopy.
In exposed positions provide draught lobby or revolving doors (require
pass doors for fire escape and baggage). Where traffic heavy with
guests carrying own bags automatic doors. Separate door to baggage
rm in high class hotels. Special provision for baggage handling for
hotelsexpecting people in largegroups.
Receptionarea
Reception desk —v(1) near and visible from entrance with porter,
receptionist, cashier close by. In largehotels separatedeskfor porter
(mainly supervising baggagehandling).
Hall porter's desk 1 Reception& porter'sdeskfor400-bedr hotel: receptionists, porters,
cashiersnotnormallyseated,therefore worktop heightforstanding
Lengthof counter arranged so porter can go freely into entrance hall.
Depending on size of hotel should be fitted with alphabeticalguestlist, backelevationofdesk
message waiting indicator, working shelf, drawers. Site key rack —x(3)
with slots for keys and letters corresponding with number of bedr in
easyreach receptionists. Am behind forshorttermstosmall items, post
box and slot.
Receptionist'sdesk—v(1)
Fitted with sloping rack not visible by guests for rm states (usually
manual card system but may beelectronic in largehotels), worktop and
countertop for guests registration,section at normal height forclerical
work, shelving, cupboards. Provide alphabetical list. Behind reception
desk reservations office with direct access for receptionists: should
have wall space forcharts and telex(ifany).
Cashier'sdesk—v(2)
In small-medium size hotels may be partreception desk. In largehotels
normally partitioned-off section ofmain reception deskwith small office
at rear for chief cashier. Desk office for: 1 or 2 cash registers, bill tray
spaces alongside registers,lockablecashdrawers, shelvesand drawers,
guestsafe deposit boxes—n(4),deposit boxes for staff floats,telephone
meterdisplay board, airtube system terminal ifrequired, safe.
2 Typicalcashdeskfor400-bedrhotel
Telephone switchboard—(2)
Often placed near reception counter so receptionists can operate at
key 1 safetydepositboxes
2 key & messagerack
—
3 rmstatusrack
off-peaktimes. Otherwise in separate rm, possibly with hatch to public 4 roiaryaiphabeticaiindex
lobby and public telephones nearby. 5 currencyinformation
6 cash register
7 cashier
Fire alarm panel: at reception deskorsomeotherpointwhere all night 8 reception
attendance. 9 concierge
10 switchboard
Typical counter lengths fordifferent sizes hotel: 11 frontoff manager
12 fihng
13 telephoneswitches
noofrm counter length 14 ielephonemeters
50 3000 15 tapestry& decorativeclock
16 pagingrecievercharger
100 4500 17 flreaiarmpanei
200 7500 18 reservabonsoff
19 safe
400 10.5 20 chief cashier
21 clock
Hotellobby 22 advancereservationsrack
23 tapedmusic& pagingeqp
Consider supplying in or nearlobby: housetelephone, publictelephones, t riomiai teieptione
television security monitors, clocks and calendars, news teleprinters, fs servicestationteiephone
d drawer
information desk, travel agents, airline and car hire desks, kiosks and cd cash drawer
shops, lounge and waitingareas,guest secretarialand businessservices, shelf 4 Typicalbankofsafety depositboxes:
cpd varioussizes should be provided
public toilets.
Cloakroom&toilets
In small—mediumhotels where noteconomicalemploycloakrmattendant
space may provided for coats and bags under eye of porter or recep- swilcfl
reservations
panei
Hotels
KITCHENS& FOOD STORES
Should be planned on one level ifpossibleto serve allcatering outlets. If
not possible main kitchen should be on level with main restaurantwith
preparation and stoon differentlevel. Foreconomy 1 wash-up desirable.
Banqueting and any otherfood service area not next to kitchen should
belinked byservice elevators (preferablynothoists) and stairs and have
own forward service eqp. Kitchen, cold rm and food sto area should be
planned to be locked offfromstaff when not in use. In large hotels food
and drink sto should be under control ofstoreman.
.
except forcleaning. Doors to havevision panels and metal kick platesor
automaticopening devices.
f.... Main cooking eqp should be eitherin island or againstwall with extract
1•5o canopies extending about 250over. Extractvelocity usually 7.7 to 10.2
m/s. Should preferably have vertical sidesextending to ceiling. Height
tounderside 2150.
2 Mm spacesbetweeneqptoallow
forcirculation convenientfor max reach Sizesof kitchen sto will depend on type of hotel, location,frequency of
heavyitems deliveries, type of food, ie whether convenience food. Cold rm temp:
3 Limitinghforsto shelving deepfreeze—20°C, chill rm2to 3°C.
Other stores
8O
-t6Th--- t Furniture sto with adjacent workshop, paint shop etc: 0.2—0.3 m2/rm
depending on amount in house maintenance
Servicebay
Should be arranged in such way that incoming goods can be kept
communication separate fromoutgoing refuse and preferably with separateentrance for
staff all undersupervision ofcontrol office. Vehicles back upto loading
dock. Providewashdown, weighing scales,staff clock-in. Allow sufficient
6 Standswithopenshelvesfor 7 Waiter's servery& sk heightand turningspace for large vehicles. Columns and corners to be
goods protected fromdamage byvehicles.
214 Commerce
Hotels
KITCHENS& STORES
meals/day
staffar
wash-up Sr
serveryar
cookin9ar
preparationar
stoar
25 55
meals/day
Hotels
ADMINISTRATION
In small hotels office accn may be limited to general office behind
reception desk, manager's office and chef's or control office at rear.
Larger hotelswill require all or some offollowing:
At front of house associated with reception: reservations office, front
office manager, chiefcashier, sales manager,secretary.
General admin (preferably nearreceptionbutcanbeelsewhere): general
manager, 2 or 3 assistant managers, secretanes, chief accountant,
accounts' dept,duplicating rm, archives.
At back of house: control office at service bay, storeman, personnel
office,secretary and clerk, waiting rm, chief engineer, security officer,
chef (within kitchen), housekeeper, training rm.
Space allowance for offices (UK): 0.3—0.4 m2/rm orin accordancewith
statute(Bib346347).
Staffaccommodation
In large hotels provide staff canteen for approx 1/3rd staff with own
kitchen. Canteen should beaccessiblewithout staff havingtogothrough
kitchen. Senior staff diningrm may be required. In small hotels senior
staffmay use restaurantand junior staffdining rm may be supplied from
main Kitchen. Provisionofstafftoilets—Bib341480.
Lockers: 1 full height locker for each member of staff should be
provided: space allowance0.36m2/P excluding bench space: 1/2 height
lockersmay be used for certain grades of staff. Assume equal number
male and female staff unless otherwise informed.
Staff sleeping accn depends on location and management policy.
Manager's flatmay be required.
Technicalareas
Maintenance engineer's workshop and sf0 required adjacent plant rm.
May include, according to size of hotel, furniture sto, engineering eqp
sto,carpenters shop, paint shop, printingdept. Allunder chiefengineer's
eye. Accessfor replacement of heavy plant to be allowed for. Space 2 Exampleofadminoffforlargehotel: except forfrontdesk,reservations&
also required forel sub-station and switch rm. cashierthese may also besitedelsewhere, egonmezzanine
1 Servicear&staff accnforlargehotel
216 Commerce
Hotels
GUEST BEDROOMS Bedroomcorridors& stairs
Corridorsnot over-long; may be 1 200—2000wide according type of
Bedroom sizes —(1) hotel. Corridorflowcapacity—vp407. Wherewidth lessthan 2000consider
In medium tariff hotels 2-B rm typically approx 15—17 m2. High tariff modulating corridor by recessing bedr doors. Ceiling void often used to
hotelsmay have rm upto28 m2, excluding lobby and bathr butincluding house engineering services: heighttoceiling notless than 2250.
sitting area.
Direction signsand numbering of doors to be clear and well lit. Protect
American sizebed: twin990 x 1 900;double 1 370 x 2030; queen size corners from damage. El socket outlets at 12 m intervals. Provide
1520 x 2100; king size 1830wide.
emergency lighting. Carpet floor for quietness. Space
Most hotelorganisations buildbedrsized totake twin or double beds in forshoecleaning machines, drink dispensers and ice machines may be
order provide flexbiIity and avoid built-in obsolescence as standards required in corridors or lobbies.
raised in future. Some rm may have fold-away beds so that they may
also be usedassitting rm or small meeting rm—.(2).Murphy beds fold Fireprecautions—(4)
verticalclosedwith wall panel. Follow national and local fire codes.
Floor to ceiling height 2500 (mm 2300)with lower ceiling of2000over Doors to bedr tobeself-closing with mm halfhourfr. Partitionsseparating
entryto allow for mechanical services. guest rm from corridors to have 1 hour resistance unless automatic
sprinklers installed. Mm fire ratings for separation of exits such as
Except at resort hotels balconies not usually favoured by hoteliers staircases normally: bldg up to 3 storeys 1 hour, 4 storeys or more 2
because ofcostand maintenanceproblems.
hours.
Proportion of rm (approx 20%)with communicatingdoors. Should be2 In UK self-closing smoke stop doors should be provided every 18 m in
doors, preferably with rubberor neoprene gaskets to reduce sound corridors and at all exit staircases. Max travel distances to exit stairs
transference. Sound transmission between bedr and between bedr and
shown in diagram. Linings to corridors and stairsshould have class Aor
corridors should beminimised bydBreductionof45—50. Where external
noise fromheavytraffic oraircraft provide double glazing for reduction B rating forsurface flamespread.
40—42avdB. All exit stairs must be at least 1 050 wide, be of fr construction in fire
For greaterprivacy and sound insulation additionaldoor may be placed protected enclosure having 2 hour rating. Access must be through
between entrylobbyand bedr. vestibulefittedwithself-closing doors at least 1000wide. Lockeddoors
should beprovided with panic boltsorbreak glass system.
Privatebathrooms
Bathr normally contain wc, washbasin orvanity unit with mirror over, Floor service
bath with shower. Insomedeluxe hotels and in most SEuropean and S Numberof rm perfloorshould ideally be related to number of rmwhich
American hotelsbidetnecessary. Showers in placeofbaths savelittle in can beserviced by 1 maid: willdepend on class of hotel, productivity of
cost or space, therefore not often provided. Shower compartment in staff and size ofrm, butwill comewithin the rangeof 12—18 rmpermaid.
addition to bath sometimes provided in de luxe hotels, as also separate
Maids' rm should becentrallylocated and close to serviceelevators.These
orscreened off wc. should contain space forservicetrolleys(carts),soiled linen hampers,
Bathr should be carefullyplanned in relationto plumbing and ventilation clean linen racks and rubbish sacks. Depending on class of hotel and rm
ducts. Theseshould be located in relation structure and ease ofaccess servicesystempantry may alsobe required: should contain shelves for
formaintenance. setting out breakfasttrays, sinks and worktop, refrigerator, ice maker,
boiler, toaster, space for trolleys.
Following additional features should be included: glazed tiling round
bath tub (at least), grab handles for bath shower and bath, shower There are arguments for and against linenand rubbish chutes. Need
curtain and rail, soap tray, removable bath panel foraccess toplumbing, should bechecked with operator.
shower, mixervalve preferably thermostatically controlled, adequate
towel racks in accordance withclass ofhotel, good shelfspace if vanity Every floorshould also have sto space for cots, extra beds and spare tv
sets.
top not provided, el shaver connexion, bath mat and non-slip surface to
bath/shower, toilet roll holder, clothes hooks. Other items to be con- In hotels where maids cannot get from bedr to staff toilets without
sidered: tissue dispenser, bottleopener, hook for shoe duster, waste passing throughpublicrm, eginmotorhotels and motels, provision may
basket, sanitary bin, stool. Good lighting over mirroressential. be madeforstafftoilets andchangingrmIn bedrblock.
biT
bed size rm ar accesspanels corr access
corr access
1
single bed
double bed
twin beds
1 000x 2000
1500x2000
1000 x 2000
8.75 m2
12.5m2
13.5m2
spaceforrabbisf
144 328 42h tray& china sk sacks
shelves cleanerssk
3 Typicalarrangementsof bathr&ducts: access
over desk/work
-
panels toductsshouldbet/2 hrfr; ductsshould boiler ..._—..—— ptr I II I soiled linen
'c' providemorespaceforvanitytop ±
trig maidstrolley cart)park
maxtam maxl8m
5 Typicalservicearfor50—60 mi/floor;
note: aprovisionofptrdependsonclassofhotel
and rm servicearrangements in k blocal linensb
orcpdmay berequireddependingon method of
control cfloorsto forbeds,cots notshown
ij1ffli
1Jbedr
b sometimes communicating
toiletonly doors maa allowabletraveldistancefrom 4 stage 2escape;no furtherthan 18m
mostremotecornerofrmtodoorway allowedfromexitdoorofmito
2 a basicbed requirements barrangement of 2 inmulti-rn,suitesno singlecross-ire
dimensionshouldexceedSm
entranceofprotectedroute
5 dead endportionofany escapecon
sittingrrnbetweenbedrprovidesmaxflexibilityfor 3 inmuftl-rrttsuites anyassocIated should notexceed7.6m
suites;suitescanalso beformedat corners ofbldg privatecorrshouldnot eaceed 7.5m
orwherestandardisationofstructuralgrid not inlength
possible;luxurysuitesmayalso beplannedas
penthouseorvillasin grounds 4 Fire:max traveldistances
Commerce 217
Hotels
GUESTBEDROOMS
1 Guest bedrdiagrams
Diagrams —(1 )(2) showconfigurations for bedr and bathr. Most new
hotelsplanned with private bathr attached to bedr; examples without
private bathr therefore not included.
a Typical twin bedr in common use: 3600 rm width optimum for
economy/comfort; wardrobe in lobby
b Similarbut reduced in depth for single or double bed
c Narrow frontage scheme againstbathr
d Width of rm increased allow possibility of dressing area & walk-in
closet
e Bathr placed between bedr allow one bathr have natural light
Layout provides for separate wc compartment with bidet if required;
angled window can be applied to any of theseschemes & allows for
extrasitting area &directional view
g Luxury bedr withvanity unitseparated frombathr
h Staggering wardrobes in partition wall can savespace
-rubbish
4 Chambermaid'strolley(cart)
Hotels
BUILDINGSERVICES Centralheating
Ifair-conditioning (normal USA) not adopted bedr should be heated by
—(1) shows salient features of bldg services design (—p383—97) but radiators with individual controls designed for quickresponse. Public
following additional points should be noted: rm, particularly restaurants, should be provided with controlled mech
ventilation tobalance kitchen extract. Bars should have extract fans.
Emergency electrical supply
Certain essential services must be maintained in event of failure of Bathroomventilation
mains supply. Generator willbe required maintainfollowing: fire exit and Generally extract system should be ducted tofans on roofwith individual
emergency lights, approx 20% of public area lighting, cold rm and bathr connected to main riser by shuntducts to minimise sound trans-
refrigerators, fire pumps, cash registers, fire alarm indicator systems, mission between bathr.
telephone communications, sumpand sewage pumps.
Firealarm systems Lighting
Bedr lighting systems to be arranged so that at least 1 main light
Following essential: manualbreak-glass contacts and automatic smoke switched from door and bedhead. More elaborate switching arrange-
or heat detectors with audible warning throughout bldg; automatic ments maybeadopted according totype ofhotel. Fluorescentlighting in
recessed hose reelsthroughout, hoses to becapableof reaching every bathr to be of quick start' type. Each bedr or pair of bedr to have
bedr; external fire hydrants; portable fire extinguishers at strategic consumerunitwith isolating switches. Corridor lighting should be time
locations; asbestos blankets in kitchen; fire dampers. switched sothat sections canbeturned offatcertainperiodsforeconomy.
Public rm should be switched in zones and special consider-
Airconditioning
Central system generally preferred to individual rm units. Should be ation given to decorative effects. Main switches should be located
where public cannotreach them.
capable of being controlled by guests in bedr. Public areas must be
zonecontrolledto copewith peak loads and foreconomy when certain Shaversockets
areas not in use. Good maintenanceaccess toallunitsessential. Thereshould be dual voltage (single voltage USA) shaver sockets in all
private bathr and male public toilets.
screen
I 114
coldwater plant onroofmust
sto 140 I/guest be well insulated
bathr
extracts
•separate flues
foreach boiler
zone forservices
airhandling
plant sited to
minimise nuisance
9
3
18
6
I9
27
I
3611
12m
LEEJ— sto
boilers: at least2
each capable of 2/3
total heating load
water softener probably
required