Executive Summary

Muller”s Plumbing Solutions is a well formed business that is a family owned and it include some of the
few immediate relatives .Muller”s Plumbing Solutions will be focused on offering quality and affordable
plumbing services to the residential houses , commercial buildings and industrial buildings in and around
Chipinge .We chosen Chipinge since it is a town with a potential to grow bigger, located near border
where importation of unique and special materials will be very easy .We as plumbing solution providers
will highly compete in a handyman services not only in Chipinge but in other surrounding towns of
Chipinge .We will have our own hardware so that we can do supply and installation of plumbing fixtures
at affordable prices .We will be installing and maintaining plumbing fixtures in households
pipes ,commercial building pipes and industrial pipes and drains , installation of gas cooking and hating
appliances and working on bathroom and toilet fixtures and venting systems . We will be very ready and
available in emergency repairs work such as burst pipes and sewer lines blockages .Our goal is to
become the leading plumbing service providers in Chipinge and beyond .Our workers will be selected
from a pool of certified and highly experienced plumbing technicians .We will make sure that
we take all the members of our workforce through the required trainings that will position
them to meet the expectations of the company and to compete with other plumbing
companies .

Our Product and Services .

Muller”s Plumbing Solutions is to be established with the aim of maximizing profits in the
plumbing handyman services industry and supplying of materials and fixtures .We want to
compete favorably with other leading companies in and out of Chipinge which is why we have
put in place a competent quality assurance team that will ensure that every plumbing repairs,
installations and services carried out or related services rendered must and even surpass our
customers expectations .Our core products and services are as follows ;

1. Mechanical services,

2. Building sprinkler system,

3. Installation of steam fittings and piping service,

4. Lawn sprinkler installation,

5. Drain construction , cleaning and repairing,

6. Gas plumbing ,

7 .Hot water installation,

8. Septic tank installation,

9. Solar hot water installation and repairing,

10. Pipe unblocking.

Our vision statement .

Our vision is to establish a plumbing company that whose services and products and brand will
not only accepted in Chipinge but also in other big cities in Zimbabwe and beyond our borders .

Our mission statement.

To provide professional plumbing solutions , installations , maintenance and repair services that
will assist businesses , households , industries and non-profit organizations in ensuring that
their facilities and their equipments are always in good condition.

Core Values.

Reliability

Total customer focus

Strive for success

Team work , we are united towards a common goal

Innovation and creativity in the conduct of our business

Integrity , we will strive to be open , honest , reliable and trustworthy.

Limited company objectives

To consistently meet and satisfy requirements and these include:

 Organizational requirements .
 To improve service quality standards .
 Service provision consistency.
 To reduce costs and liabilities and maximize profits.
 To facilitate Muller”s Plumbing Solutions company entry into new markets , maintain
existing markets and maintain competitive advantage.

Keys to success .

 Excellence in fulfilling the promise.

 Developing visibility to generate new business leads.
 Moving from a single pool of expertise into multiple revenue generation
opportunities .

Benefits of the business to the owner .

 Improvement of living standards shown by affording good health, education and

entertainment.
 Accusation of material assets such as houses and cars .

Benefits to the local communities.

 Easy of access to better and affordable plumbing services.

 People in the local communities will get employed .
 They benefit from our business - community relations such as drilling of boreholes and
construction of roads and schools.
 Better living standards from quality and affordable services.
 They benefit from our business promotions.
Benefits to the economy.

 Increase employment percentage.

 Increase in the government tax base .
 Contributing to the Gross Domestic Product and Gross National Product.
 Reducing anti-social activities.

Our business structure

CEO / Owner of the business

↓

Head of technical services

↓

The human resources manager

↓

Sales and marketing Cashier/Accountant Artisan Client service

manager executive
 BUSINESS PROPORSAL
FOR
DHLIWAYO
MALSON

malsondhliwayo96@gmail.com

34 Mutare Drive

Chipinge

Company name : Muller”s Plumbing Solutions