PNP FORENSIC GROUP

CITIZEN’S CHARTER
st
2021 (1 Edition)
PNP FORENSIC GROUP

CITIZEN’S CHARTER
st
2021 (1 Edition)

1
I. Mandate:
RA 6975 Sec.35 NAPOLCOM Resolution 96-058:

The PNP Forensic Group was established to enhance police operational

efficiency and effectiveness by providing laboratory examination, evaluation
and identification of pieces of physical evidence involved in crimes with
emphasis on their medical, chemical, biological and physical nature.

Regional, Provincial and City Forensic Units shall be established as may be

necessary in all regions and cities of the country.

II. Vision:
By 2020, The PNP Forensic Group shall be highly competent and trusted
forensic laboratory for the effective delivery of justice

III. Mission:
Provide scientific investigation and other technical support to the PNP offices,
other investigative agencies and the public through forensic examination, field
work, scene of crime operation (SOCO), training and research.

IV. Service Pledge:

Guided by its Mission and Vision, the PNP Forensic Group is committed to
provide quality services to the public and the criminal justice system with
integrity, honesty, thoroughness, openness and timelines through a robust and
certified ISO 9001:2015 Quality Management System.

To ensure customer satisfaction, the PNP Forensic Group commits to:

• Provide quality scientific investigation and forensic services;

• Utilize standard-based laboratory examination procedures;
• Maintain the integrity of examinations and result and the documentation
to support analytical data;
• Instill culture of Discipline, Excellence and Integrity among its personnel;
and
• Focus on continual improvement of its processes to ensure continuing
accuracy and precision of examinations to enable reliable and
interpretable results.

2
 LIST OF FORENSIC SERVICES

Central/Head Office
DNA Laboratory Division 4
DNA Examination (Non-Criminal) 5
Physical Identification Division 7
Macro-Etching of Motor Vehicle 8
Applying for PNP Motor Vehicle
Clearance at Highway Patrol Group
(HPG)
Macro-Etching of Motor Vehicle for 10
Purpose of PNP Motor Lifting of Alarm
/Verification /Re-stamping
Fingerprint Identification Division 12
Fingerprinting Services 13
Questioned Document Examination 15
Division
Examination of Altered or Erased 16
Documents
Examination of Counterfeit Bills 18
Handwriting Identification 20
Signature Identification 22
Examination of Imprint Documents 24
Examination of Miscellaneous 26
Documents
Firearms Identification Division 28
Firearms Stenciling and Testing 29
Medico-Legal Division 33
Autopsy (Non-Criminal) 34
Ano-Genital Examination 36
Semen Determination (Non-Criminal) 38
Blood Determination (Non-Criminal) 40
Chemistry Division 42
Drug Test (PNP Drug Test and Civilian 43
Drug Test)
Drug Test (LTOFP/ PTCFOR) 46
Polygraph Division 49
Polygraph Examination 50
Feedback and Complaints 52
Mechanism
List of Offices 53

3
DNA Laboratory Division

4
1. DNA Examination (Non-Criminal)
Provides the highest quality of forensic services that meet customer needs by
providing highly reliable, timely and accurate scientific analysis of evidential
material and court testimonies.

Office or Division: DNA Laboratory Division

Classification: Highly Technical
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, other investigative agencies and civilians
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
Letter Request or Court Order (3 Requesting Party/Concerned Court
copies)
Proof of Identification of the Requesting Party/Concerned Court
requester or any authorized
representative (3 copies)
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit 1.1 Assess and
Letter Request check
to DNA completeness
Laboratory of
Division. documentary
requirements. Client; and

1.2 Issue an DNA Laboratory

Order of None 60 minutes Receiving
Payment. Personnel
Designated by C,
1.3 Receive the DNA
Letter Request.

1.4 Record and

assign Case
Number.
2. Pay LBP is an entity
necessary fee at outside of the
PHP
the nearest PNP Action Officer
20,000.00 None
Landbank of the organization LBP
per specimen
Philippines (LBP) (work time is
branch. not included).
3. Present the Receive the Client; and
Special Bank SBR.
Receipt. DNA Laboratory
None 5 minutes Receiving
Personnel
Designated by C,
DNA

5
4. Fill-in the Evaluate the Client; and
Consent Form. Consent Form.
DNA Laboratory
None 20 minutes Receiving
Personnel
Designated by C,
DNA
5. Submit Collect Client; and
individual for biological
collection of specimen for DNA Laboratory
None 20 minutes
biological analysis. Staff
specimen. Designated by C,
DNA
6.1 Conduct
DNA
examination.

6.2 Analyze
Chief, DNA
and interpret
Thirty (30) Laboratory
the result of
working days Forensic Group;
DNA
from the start of and
examination. None
conducting the
DNA DNA Analyst
6.3 Prepare,
examination Designated by C,
encode, review,
DNA
print and sign
the DNA
Laboratory
Report.

7. Sign the DNA Director, Forensic

Laboratory Group or his/her
None 1 day
Report. authorized
representatives
8. Present 8. Release the
Requesting DNA
Party’s copy of Laboratory
Records Custodian
stamped letter Report.
None 20 minutes Designated by C,
request to claim
DNA
the DNA
Laboratory
Report.
TOTAL: PHP 20,000 15,005 minutes
per specimen (31.26 working
days)

Personnel-in-Charge: PCOL REYNALDO T CALAOA

C, DLD

6
Physical Identification Division

7
1. Macro-Etching of Motor Vehicle Applying for
PNP Motor Vehicle Clearance at Highway Patrol Group (HPG)

Test performed on engine/chassis/ number of motor vehicle for transfer of

ownership, change, color, change body design, change engine/chassis and
record check.

Office or Division: Physical Identification Division

Classification: Complex
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Special Bank Receipt HPG
2. Endorsement for Macro- HPG
etching Examination
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit the Check
referral slip and completeness
photocopies of of the
Special Bank documentary
Receipt (SBR), requirements.
None 20 minutes
Official Receipt
and the motor
vehicle’s
Certificate of
Registration.
2. Submit motor 2.1. Conduct
vehicle for stencil of Duty Macro-
macro-etching engine and Etching Examiner
examination. chassis number Designated by C,
of motor PID
vehicle.

Photograph the 120

None
subject vehicle. minutes

Apply chemical
on the metal
surface where
the engine and
chassis number
is located.

8
 Prepare and
sign the
None 15 minutes
Macro- Etching
Certificate.
2.2. Review Chief, PID
andapprove the Forensic Group;
Macro-Etching or
Certificate. None 15 minutes
Station Head
Designated by C,
PID
3. Claim the Release the Duty Macro-
Macro- Etching Macro-Etching Etching Examiner
None 10 minutes
Certificate. Certificate. Designated by C,
PID
TOTAL: None 180
minutes for
NOT
TAMPERED
RESULT

7,200
minutes for
TAMPERED
RESULT

Personnel-in-Charge: PCOL PINKY S ACOG

C, PID

9
2. Macro-Etching of Motor Vehicle for Purpose of PNP Motor
Lifting of Alarm /Verification /Re-stamping

Examination performed for the restoration/determination of tampered

engine/chassis number for lifting of alarm, verification and re-stamping.

Office or Division: Physical Identification Division

Classification: Complex
Type of Transaction: G2B, G2C, G2G
PNP, AFP, other investigative agencies, courts,
Who may avail:
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Special Bank Receipt FG PID
2. Letter Request (4 copies) HPG
3. Police Report or Spot Report Investigating Agency/HPG
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
Request. completeness Duty Personnel,
of documentary PID
None 15 minutes
requirements Designated by C,
and receive the PID
Letter Request.
2. Proceed to Accept and
Physical assess the Duty Physical
Identification sufficiency of Identification
Div/Sec and requirements None 25 minutes Div/Sec
present other then issue an Designated by C,
copies of Letter Order of PID
Request. Payment.
3. Pay LBP is an entity
necessary fee at outside of the
nearest PNP PHP 200.00 Action Officer
None
Landbank of the organization per specimen LBP
Philippines (work time not
(LBP) branch. included).
4. Submit the Receive
following: documents,
records and
Duty Physical
a. Special Bank assign a case
Identification
Receipt (SBR); number.
None 20 minutes Div/Sec
Designated by C,
b. Photocopy of Return one (1)
PID
Official Receipt; copy of
and stamped Letter
Request

10
c. Certificate of
Registration of
motor
vehicle.
5. Submit the 5.1. Conduct
motor vehicle for stencil of
macro-etching engine and
examination. chassis number
of motor
vehicle.

Photograph the
subject vehicle.
Duty Examiner
Apply chemical None 2820 minutes Designated by C,
on the metal PID
surface where
the engine and
chassis number
is located.

Prepare and
signs the Final
Laboratory
Report.
5.2. Review
Chief, Physical
and approve
Identification
the Final None 1,440 minutes
Div/Sec
Laboratory
Forensic Group
Report.
5.3. Sign the Regional
Final Chief/District
Laboratory None 1,440 minutes Chief/Chief of
Report. Office
Forensic Group
6. Present Release the
Requesting Final
Duty Personnel,
Party’s copy of Laboratory
PID
stamped letter Report. None 1,440 minutes
Designated by C,
request to claim
PID
the laboratory
report.
TOTAL: PHP 200.00 7,200 minutes
per specimen

Personnel-in-Charge: PCOL PINKY S ACOG

C, PID

11
Fingerprint Identification Division

12
1. Fingerprinting Services

Fingerprint services applies to PNP, AFP, other investigative agencies, courts,

judicial entity private individual or company.

Office or Division: Fingerprint Identification Division

Classification: Simple
Type of Transaction: G2B, G2C, G2G
PNP, AFP, other investigative agencies, courts,
Who may avail:
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Copy of letter request/ Unit/Office
endorsement letter from
government agencies
2. Copy of fingerprint card FG FPID
(provided by FPID)
3. Copy of fingerprint card from Concerned Foreign Embassy
concerned foreign embassy (if
provided)
4. 2x2 recent colored pictures (2 Client
pieces)
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Secure order Issue order of FPID Receiving
of payment from payment. Duty Personnel
None 5 minutes
FPID. Designated by C,
FPID
2. Pay LBP is an entity
necessary fee at outside of the
nearest PNP Action Officer
Landbank of the organization PHP 200.00 None
LBP
Philippines (work time is
(LBP) branch. not included).
3. Present the Provide request
Special Bank form and FPID Designated
Receipt (SBR) to fingerprint card. Fingerprint
FPID. None 10 minutes Examiner
Fill-out a Designated by C,
request form and FPID
fingerprint card.
4. Submit the 4.1. Conduct FPID Designated
filled-out request fingerprinting. Fingerprint
form and None 20 minutes Examiner
accomplished Designated by C,
fingerprint card FPID

13
with two (2) 4.2. Record
pieces 2x2 check/
recent colored verification
picture to FPID. (AFIS inquiry). AFIS Section
Submit also Latent/Ten-print
accomplished None 15 minutes Operator
copy of Designated by C,
fingerprint card FPID
from concerned
embassy (if
provided)
5. Claim Release one FPID Designated
Fingerprint Card. (1) copy of Fingerprint
accomplished None 10 minutes Examiner
fingerprint card. Designated by C,
FPID
TOTAL: Fixed
PHP 60 minutes
200.00

Personnel-in-Charge: PCOL JOHN AUDIE F ANTONIO

C, FPID

14
Questioned Document Examination Division

15
1. Examination of Altered or Erased Documents

Examination performed to determine if there are changes made in a document.

Office or Division: Questioned Document Examination Division

Classification: Complex
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request or Court Order Requesting Party
(4 copies)
2. Original copy of the altered or Requesting Party
erased document
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
Request to completeness of
Questioned documentary
Document requirements
Div/Sec. and receive the
Duty Questioned
letter request
Document Div/Sec
accept, assess None 2 hours
Designated by C,
the sufficiency of
QDED
the documentary
requirements
then issue an
Order of
Payment.
2. Pay LBP is an entity
necessary fee at outside of the
PHP
nearest PNP
2,000.00 Action Officer
Landbank of the organization None
per 10 LBP
Philippines (work time is not
specimens
(LBP) branch. included).

3. Present 3.1. Receive

Special Bank SBR, record and
Receipt assign a case
(SBR). number. QD Examiner
1 day 1 hour
None Designated by C,
and 30 minutes
C, QDED to QDED
designate
Examiner for the
case.

16
 Conduct
preliminary
examination and
instrumentation.

Photograph
specimen,
develops, prints
and charting.

Prepare the
report (draft and
worksheet).

Pass the report

to Technical
Report Reviewer
for review and
correction.

Finalize and sign

the report.
3.2. Review and
approve Final Chief, QD Div/Sec
None 1 day
Laboratory Forensic Group
Report.
3.3. Sign the Regional Chief/
Final Laboratory District Chief/
None 4 hours
Report. Chief of Staff
Forensic Group
4. Present Release the
Requesting Final Laboratory
Party’s copy of Report. Records Custodian
letter request to None 30 minutes Designated by C,
claim the QDED
laboratory
report.
TOTAL: PHP
2,000.00 3 days to 10
per 10 days
specimens

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

17
2. Examination of Counterfeit Bills

Examination performed to determine the bills are counterfeit or not.

Office or Division: Questioned Document Examination Division

Classification: Complex
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request or Court Order Requesting Party
(4 copies)
2. Original copy of the Requesting Party
counterfeited bill
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
Request to completeness of
Questioned documentary
Document requirements
Div/Sec. and receive the
Duty Questioned
letter request
Document Div/Sec
accept, assess None 2 hours
Designated by C,
the sufficiency of
QDED
the documentary
requirements
then issue an
Order of
Payment.
2. Pay LBP is an entity
necessary fee at outside of the
PHP
nearest PNP
2,000.00 Action Officer
Landbank of the organization None
per 10 LBP
Philippines (work time is not
specimens
(LBP) branch. included).

3. Present 3.1. Receive

Special Bank SBR, record and
Receipt assign a case
(SBR). number. QD Examiner
1 day 1 hour
None Designated by C,
and 30 minutes
C, QDED to QDED
designate
Examiner for the
case.

18
 Conduct
preliminary
examination and
instrumentation.

Photograph
specimen,
develops, prints
and charting.

Prepare the
report (draft and
worksheet).

Pass the report

to Technical
Report Reviewer
for review and
correction.

Finalize and sign

the report.
3.2. Review and
approve Final Chief, QD Div/Sec
None 1 day
Laboratory Forensic Group
Report.
3.3. Sign the Regional Chief/
Final Laboratory District Chief/
None 4 hours
Report. Chief of Staff
Forensic Group
4. Release Release the
Records Custodian
report and Final Laboratory
None 30 minutes Designated by C,
maintain file Report.
QDED
copy.
TOTAL: PHP
2,000.00 3 days to 15
per 10 days
Specimen

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

19
3. Handwriting Identification

Examination performed to determine the authenticity of handwriting in a

document.

Office or Division: Questioned Document Examination Division

Classification: Highly Technical
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request or Court Order Requesting Party
(4 copies)
2. Original copy of the altered or Requesting Party
erased document
3. Original copy of at least five Requesting Party
(5) pages of extended handwriting
of similar writing style of subject
individual
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request completeness of
to Questioned documentary
Document requirements and
Duty Questioned
Div/Sec. receive the letter
Document
request accept,
None 2 hours Div/Sec
assess the
Designated by C,
sufficiency of the
QDED
documentary
requirements then
issue an Order of
Payment.
2. Pay LBP is an entity
necessary fee outside of the PNP
at nearest organization (work PHP 3,500.00 Action Officer
None
Landbank of time is not per specimen LBP
the Philippines included).
(LBP) branch.
3. Present 3.1. Receive SBR,
Special Bank record and assign
Receipt a case number.
(SBR). QD Examiner
13 days 1 hour
C, QDED to None Designated by C,
and 30 minutes
designate QDED
Examiner for the
case.

20
 Conduct
preliminary
examination and
instrumentation.

Photograph
specimen,
develops, prints
and charting.

Prepare the report

(draft and
worksheet).

Pass the report to

Technical Report
Reviewer for
review and
correction.

Finalize and sign

the report.
3.2. Review and
Chief, QD Div/Sec
approve Final None 1 day
Forensic Group
Laboratory Report.
3.3. Sign the Final Regional Chief/
Laboratory Report. District Chief/
None 4 hours
Chief of Staff
Forensic Group
4. Present Release the Final
Requesting Laboratory Report.
Records
Party’s copy of
Custodian
letter request None 30 minutes
Designated by C,
to claim the
QDED
laboratory
report.
TOTAL: PHP
3,500.00
15 days to
per
1 month
specimen

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

21
4. Signature Identification

Examination performed to determine the authenticity of signature in a

document.

Office or Division: Questioned Document Examination Division

Classification: Highly Technical
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (4 copies) Requesting party
2. Original copy of the questioned Requesting party
document.
3. Original copy of at least eight Requesting party
(8) different documents bearing
similar writing style and standard
signatures which were executed 5-
years before and/or after the
execution of the questioned
signature.
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request completeness of
to Questioned documentary
Document requirements and
Div/Sec. receive the letter Duty Questioned
request accept, Document Div/Sec
None 2 hours
assess the Designated by C,
sufficiency of the QDED
documentary
requirements then
issue an Order of
Payment.
2. Pay LBP is an entity
necessary fee outside of the PNP
PHP 2,000.00
at nearest organization (work Action Officer
per 10 None
Landbank of time is not LBP
specimen
the Philippines included).
(LBP) branch.
3. Present 3.1. Receive SBR,
Special Bank record and assign QD Examiner
8 days 1 hour
Receipt a case number. None Designated by C,
and 30 minutes
(SBR). QDED
C, QDED to

22
 designate
Examiner for the
case.

Conduct
preliminary
examination and
instrumentation.

Photograph
specimen,
develops, prints
and charting.

Prepare the report

(draft and
worksheet).

Pass the report to

Technical Report
Reviewer for
review and
correction.

Finalize and sign

the report.
3.2. Review and
Chief, QD Div/Sec
approve Final None 1 day
Forensic Group
Laboratory Report.
3.3. Sign the Final Regional Chief/
Laboratory Report. District Chief/
None 4 hours
Chief of Staff
Forensic Group
4. Present Release the Final
Requesting Laboratory Report.
Party’s copy of Records Custodian
letter request None 30 minutes Designated by C,
to claim the QDED
laboratory
report.
TOTAL: PHP
2,000.00 10 days to 1
per 10 month
specimen

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

23
5. Examination of Imprint Documents

Examination performed to determine if there is imprint tampering to document.

Office or Division: Questioned Document Examination Division

Classification: Complex
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request or Court Order Requesting party
(4 copies)
2. Original copy of the altered or Requesting party
erased document
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request completeness of
to Questioned documentary
Document requirements and
Div/Sec. receive the letter Duty Questioned
request accept, Document Div/Sec
None 2 hours
assess the Designated by C,
sufficiency of the QDED
documentary
requirements then
issue an Order of
Payment.
2. Pay LBP is an entity
necessary fee outside of the PNP
at nearest organization (work PHP 2,000.00 Action Officer
None
Landbank of time is not per specimen LBP
the Philippines included).
(LBP) branch.
3. Present 3.1. Receive SBR,
Special Bank record and assign
Receipt a case number.
(SBR).
C, QDED to
designate
QD Examiner
Examiner for the 13 days 1 hour
None Designated by C,
case. and 30 minutes
QDED
Conduct
preliminary
examination and
instrumentation.

24
 Photograph
specimen,
develops, prints
and charting.

Prepare the report

(draft and
worksheet).

Pass the report to

Technical Report
Reviewer for
review and
correction.

Finalize and sign

the report.
3.2. Review and
Chief, QD Div/Sec
approve Final None 1 day
Forensic Group
Laboratory Report.
3.3. Sign the Final Regional Chief/
Laboratory Report. District Chief/
None 4 hours
Chief of Staff
Forensic Group
4. Present Release the Final
Requesting Laboratory Report.
Party’s copy of Records Custodian
letter request None 30 minutes Designated by C,
to claim the QDED
laboratory
report.
TOTAL: PHP
2,000.00 10 days to 15
per days
specimen

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

25
6. Examination of Miscellaneous Documents

Examination performed to Dating Examination, Preternatural Paper

Characteristics, Envelope Tampering, Sequence of Entry, and Paper and Ink
Examination Comparison.

Office or Division: Questioned Document Examination Division

Classification: Highly Technical
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request or Court Order Requesting party
(4 copies)
2. Original copy of the altered or Requesting party
erased document
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request completeness of
to Questioned documentary
Document requirements and
Div/Sec. receive the letter Duty Questioned
request accept, Document Div/Sec
None 2 hours
assess the Designated by the
sufficiency of the C, QDED
documentary
requirements then
issue an Order of
Payment.
2. Pay LBP is an entity
necessary fee outside of the PNP
at nearest organization (work PHP 2,000.00 Action Officer
None
Landbank of time is not per specimen LBP
the Philippines included).
(LBP) branch.
3. Present 3.1. Receive SBR,
Special Bank record and assign
Receipt a case number.
(SBR).
C, QDED to QD Examiner
None 13 days 1 hour
designate Designated by the
and 30 minutes
Examiner for the C, QDED
case.

Conduct
preliminary

26
 examination and
instrumentation.

Photograph
specimen,
develops, prints
and charting.

Prepare the report

(draft and
worksheet).

Pass the report to

Technical Report
Reviewer for
review and
correction.

Finalize and sign

the report.
3.2. Review and
Chief, QD Div/Sec
approve Final None 1 day
Forensic Group
Laboratory Report.
3.3. Sign the Final Regional Chief/
Laboratory Report. District Chief/
None 4 hours
Chief of Staff
Forensic Group
4. Present Release the Final
Requesting Laboratory Report.
Party’s copy of Records Custodian
letter request None 30 minutes Designated by C,
to claim the QDED
laboratory
report.
TOTAL: PHP
2,000.00 15 days to 1
per month
specimen

Personnel-in-Charge: NUP LEYNET V AGUILA

C, QDED

27
Firearms Identification Division

28
1. Firearms Stenciling and Testing

The conduct of stenciling and test firing of firearms for registration, transfer of
ownership, new firearm for registration (firearms and ammunition dealer), and
firearms from gunsmiths.

Office or Division: Firearms Identification Division

Classification: Simple
Type of Transaction: G2B, G2C, G2G
Who may avail: Private individuals and Gun dealers
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
a. Firearm Registration/Renewal
(Individual)
1. Written request from the 1. Requesting party
applicant for the conduct of
testing for purpose of
registration Form
(Template) to be provided
by the Firearms
Identification Division
(FAID), PNP Forensic
Group;
2. Photocopy of License to 2. Applicant
Own and Possess Firearm
(LTOPF) of the applicant;
3. Photocopy of Permit to 3. FEO, CSG
Transport Firearm (PTT)
issued by the Firearms and
Explosives Office (FEO),
Civil Security Group
(CSG)or Permit to Carry
Firearm Outside Residence
(PTCFOR) of subject
firearm;
4. Photocopy of Firearm 4. Applicant
License/Registration;

*Additional requirements for Applicant

Renewal of Juridical
1. Photocopy of License to
Operate (LTO) for PSAs,
GGUs, and CGFs;
2. Photocopy of Special
Power of Attorney
3. Photocopy of Certificate of
Registration.
b. Transfer of Ownership

29
 1. Letter request from C, FEO 1. C, FEO
or his authorized
representative;
2. Photocopy of LTOPF of the 2. Applicant
applicant;
3. Photocopy of PTT issued 3. FEO, CSG
by FEO, CSG;
4. Photocopy of firearms 4. Previous Owner
license of previous owner;
5. Photocopy of Deed of Sale 5. Previous Owner
or Absolute Deed of
Donation;
c. New Firearm for Registration
(Firearms and Ammunition
Dealer)
1. Letter request from C, FEO 1. FEO, CSG
or his authorized
representative;
2. List of firearms and its 2. Dealer
serial number, caliber,
make, model and type of
firearm; and
3. Photocopy of PTT issued 3. FEO, CSG
by FEO, CSG
4. Photocopy of Firearms 4. Dealer
Classification Board
Resolution
5. (Rifles are classified as 5. Dealer
small arms and can no
longer converted from
semi-automatic to full
automatic mode of firing)
d. Firearms from Gunsmith
1. Letter request from 1. Gunsmith
gunsmith;
2. Photocopy of approval of 2. FEO, CSG
the CPNP for repair;
3. Photocopy of certificate for 3. Applicant
repair of firearm/s (work
order) from gunsmith;
4. Photocopy of PTT issued 4. FEO, CSG
by FEO, CSG
5. Photocopy of firearm 5. Applicant
license/registration;
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Proceed to 1.1. Check
Duty Firearms
Firearms completeness of
None 30 minutes Identification
Identification documentary
Div/Sec
Division/ Section requirements and

30
and present the receive and Designated by C,
requirements record request. FAID
base on the type 1.2. Issue an Chief, Firearms
of request listed Order of Identification or
above. Payment. None his/her authorized
personnel
Forensic Group
2. Pay Receive payment
necessary fee at and issue special
Action Officer
nearest bank receipt
None None LBP
Landbank of the (SBR).
Philippines
(LBP) branch.
3.Present SBR 3.1. Receive
to FAID/FAIS. SBR and assign
the ballistics
stenciling and
testing control
number. Firearms
3.2. Conduct Examiners/
stencil tracing of Firearms
FA. Technician
3.3. Prepare Designated by C,
standard FAID
cartridges and
testing tube/
bullet water
recovery system.
3.4 Conduct test 175 minutes
None
firing. per firearm
3.5. Prepare and
signs the
firearms ballistics
testing and
stencil
certificate. Chief, FAID and
3.6. Review and Chief, Firearms
approve the Testing &
ballistics testing Stenciling Section
and stencil Forensic Group
certificate.
3.7. Sign the
ballistics testing
and stencil
certificate.
4. Present Release the Duty Firearms
requesting ballistic testing Examiner
None 15 minutes
party’s copy of and stencil Designated by C,
stamped letter certificate FAID

31
request to claim
certificate.
TOTAL: None 220 minutes

Personnel-in-Charge: PLTCOL ARMIN A GUERRERO

OIC, FAID

32
Medico-Legal Division

33
1. Autopsy (Non-Criminal)

An autopsy is a comprehensive study of a dead body, performed by a trained

physician employing recognized dissection procedure and techniques.

Office or Division: Medico-Legal Division

MELO (RFU, PFU, DFU)
Classification: Simple
Type of Transaction: G2C, G2G
Who may avail: Family or immediate relative of the victim
Concerned embassy in case of foreign national
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (3 copies) Requesting Party
2. Certification of Identification and Requesting Party
Consent for Autopsy from the family
3. Clinical Abstract (if it is a hospital Concerned Physician/Hospital
death) to be submitted before the
release of report
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
Request. completeness of
documentary Message Center
None 5 minutes
requirements and Forensic Group
receive the Letter
Request.
2. Proceed to Assess, accept
Medico-Legal requirements and
Duty Medico-
Division/ issue an Order of
Legal Officer
Section and Payment. None 10 minutes
Designated by C,
present other
MLD
copies of Letter
of Request.
3. Pay LBP is an entity
necessary fee outside of the PNP
at any nearest organization (work PHP Action Officer
None
Landbank of time is not 1,200.00 LBP
the Philippines included).
(LBP) branch.
4. Present Record and assign Duty Medico-
Special Bank a Case Number. Legal Officer
None 10 minutes
Receipt (SBR). Designated by C,
MLD
5. Fill out and Inform the
Duty Medico-
sign the requesting party on
Legal Officer
certification of the procedure to be None 40 minutes
Designated by C,
identification, conducted to
MLD
consent for include, if

34
autopsy and necessary, the
provide other Histopathological
documents Exam (or
such as Clinical microscopic exam
Abstract or of tissues collected
hospital records from different body
in case of organs of the
hospital death. cadaver) in which
case the requesting
party will be
informed that the
final report will be
released after 28
working days while
Autopsy Exam
requiring
Toxicological
Exam, report will be
released after 1
month.
Conduct autopsy. Duty Medico-
Legal Officer
120 minutes
Designated by C,
MLD
6. Claim the 6.1. Prepare, sign
Death and issue the death Duty Medico-
30 minutes
Certificate certificate. Legal Officer
(Return after 7 6.2. Draft autopsy Designated by C,
30 minutes
working days). report. MLD
6.3. Encode final Duty Encoder
autopsy report. 20 minutes Designated by C,
None MLD
6.4. Review and Chief, Medico-
approve autopsy Legal Division
15 minutes
report. Forensic Group
6.5. Sign the Regional Chief/
autopsy report. District Chief/
5 minutes Chief of Staff
Forensic Group
7. Claim Official 7. Release the
Message Center
Autopsy autopsy report. None 15 minutes
Forensic Group
Report.
TOTAL: Fixed PHP
300 minutes
1,200.00

Personnel-in-Charge: NUP HECTOR F SORRA

C, MLD

35
2. Ano-Genital Examination

Genital Examination is a procedure conducted to alleged victims of sexual

abuse.

Office or Division: Medico-Legal Division

MELO (RFU, PFU, DFU)
Classification: Simple
Type of Transaction: G2C
Who may avail: Relative of the victim/private individual
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (3 copies) Requesting Party
2. Manifestation of Consent Requesting Party
3. Valid ID Requesting Party
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request. completeness of
documentary Message Center
None 10 minutes
requirements and Forensic Group
receive the Letter
Request.
2. Proceed to Assess, accept
Medico-Legal requirements and
Duty Medico-Legal
Division/ issue an Order of
Officer
Section and Payment. None 15 minutes
Designated by C,
present other
MLD
copies of Letter
of Request.
3. Pay LBP is an entity
necessary fee outside of the
at any nearest PNP organization PHP Action Officer
None
Landbank of (work time is not 1,000.00 LBP
the Philippines included).
(LBP) branch.
4. Present Record and
Special Bank assign a Case None 25 minutes
Receipt (SBR). Number.
5. Sign consent 5.1. Perform Duty Medico-Legal
for examination genital Officer
and other examination. Designated by C,
documents as None 60 minutes MLD
required by the Prepare, encode
law (if alleged and print
victim is a laboratory report.

36
minor, the 5.2. Review and Chief, Medico-
nearest kin or approve the 10 minutes Legal Division
companion can laboratory report. Forensic Group
sign the 5.3. Sign the
consent on laboratory report. Regional Chief/
behalf of the District Chief/
30 minutes
victim). Return Chief of Staff
after 6 Forensic Group
working days.
6. Present Release the
Requesting laboratory report.
Party’s copy of
stamped letter
request with
valid ID to
claim the
laboratory
report. Message Center
None 15 minutes
Forensic Group
(Letter of
Authorization is
a required
when obligation
to claim is
delegated to
another
person.)
TOTAL: Fixed PHP
165 minutes
1,000.00

Personnel-in-Charge: NUP HECTOR F SORRA

C, MLD

37
3. Semen Determination (Non-Criminal)

The examination is useful in the detection for the presence of semen.

Office or Division: Medico-Legal Division

Serology Section (RFU, PFU, DFU)
Classification: Simple
Type of Transaction: G2C
Who may avail: Private Individual
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (3 copies) Requesting Party
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Check
Letter Request. completeness of
documentary Message Center
None 10 minutes
requirement and Forensic Group
receive the Letter
Request.
2. Proceed to Assess, accept
Medico-Legal documentary
Division/ requirement and Duty Serologist
Section and issue an Order of None 15 minutes Designated by C,
present other Payment. MLD
copies of Letter
Request.
3. Pay LBP is an entity
necessary fee outside of the
at any nearest PNP organization PHP 500.00 Action Officer
None
Landbank of (work time is not per specimen LBP
the Philippines included).
(LBP) branch.
4. Present 4.1. Record and
Special Bank assign a Case
Receipt (SBR). Number.
4.2. Inform the
requesting party
of the procedure
Duty Serologist
to be conducted. 150
None Designated by C,
4.3. Specimen minutes
MLD
documentation
and sampling.
4.4. Perform the
immune-
chromatographic
test.

38
 4.5. Prepare the
final laboratory
report.
4.6. Review and Chief, Medico-
approve the final 10 minutes Legal
report. Forensic Group
4.7. Sign the final Chief of Staff/
report. Regional Chief/
District Chief/
15 minutes
Provincial
Chief
Forensic Group
5. Present the Release the final
stamped letter laboratory report.
Message Center
request and None 15 minutes
Forensic Group
Special Bank
Receipt (SBR).
TOTAL: PHP 500.00
per 215 minutes
specimen

Personnel-in-Charge: NUP HECTOR F SORRA

C, MLD

39
4. Blood Determination (Non-Criminal)

The determination of human blood is accomplished through screening and

confirmatory test.

Office or Division: Medico-Legal Division

Serology Section (RFU, PFU, DFU)
Classification: Simple
Type of Transaction: G2C
Who may avail: Private Individual
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (3 copies) Requesting Party
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
Request. completeness of
documentary Message Center
None 10 minutes
requirement and Forensic Group
receive the Letter
Request.
2. Proceed to Assess, accept
Medico-Legal documentary
Duty Serologist
Division/Sectio requirement and
None 15 minutes Designated by C,
n and present issue an Order of
MLD
other copies of Payment.
Letter Request.
3. Pay LBP is an entity
necessary fee outside of the
at any nearest PNP PHP 500.00 Action Officer
Landbank of organization (work per specimen LBP
the Philippines time is not
(LBP) branch. included).
4. Present 4.1. Record and
Special Bank assign a Case
Receipt (SBR). Number.
4.2. Inform the
requesting party
of the procedure
to be conducted. Duty Serologist
4.3. Specimen None 150 minutes Designated by C,
documentation MLD
and sampling.
4.4 Perform the
screening test for
the presence of
blood.

40
 a. If the result is
NEGATIVE, final
laboratory report
is prepared.

b. If the result is
POSITIVE, the
confirmatory test,
immune-
chromatographic
test is performed.
4.5. Prepare the
final laboratory
report.
4.6. Review and Chief, Medico-
approve the final 10 minutes Legal
report. Forensic Group
4.7. Sign the final Chief of Staff /
report. Regional Chief/
15 minutes District Chief/
Provincial Chief
Forensic Group
5. Present the Release the final
stamped letter laboratory report.
Message Center
request and None 15 minutes
Forensic Group
Special Bank
Receipt (SBR).
TOTAL: PHP 500 per
215 minutes
specimen

Personnel-in-Charge: NUP HECTOR F SORRA

C, MLD

41
Chemistry Division

42
1. Drug Test (PNP Drug Test and Civilian Drug Test)

Examination performed to determine the presence of certain illegal drugs for

purposes of schooling, training, re-assignment, restoration and entry to
government agency.

Office or Division: Chemistry Division

Classification: Simple
Type of Transaction: G2C, G2G
Who may avail: Members of the PNP and AFP and Other Law
Enforcement Agencies
Civilians who are applicants for PNP NUP
Position
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Unit/Office Endorsement (4 Unit/Office
copies)
2. Valid Identification Card Requesting party
(government issued)
3. Waiver for Voluntary FG Drug Testing Area
Submission for the Conduct of
Non-Criminal Drug Test
4. Special Bank Receipt Landbank of the Philippines
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Letter Check
of Request. completeness of
documentary
requirements then
Duty Receiving
receives Unit/
Personnel
Office None 10 minutes
Designated by C,
Endorsement and
Chemistry Division
advises client to
proceed to
Chemistry
Division.
2. Proceed to Assess the
Duty Receiving
the Chemistry requirements and
Personnel
Division and issues order of None 15 minutes
Designated by C,
present payment (OP).
Chemistry Division
documents.
3. Fill- up the LBP is an entity
issued OP, go outside of the
to the PNP organization
Landbank of (work time not Action Officer
PHP 300.00 None
the Philippines included). LBP
(LBP) and pay
the necessary
fees.

43
4. Submit Receive SBR. Duty Receiving
special bank Personnel
None 5 minutes
receipt (SBR). Designated by C,
Chemistry Division
5. Fill up the Guide client in
Waiver for accomplishing the
Voluntary Waiver for
Submission for Voluntary
the Conduct on Submission for
Duty Receiving
Non-Criminal the Conduct on
Personnel
Drug Test. Non-Criminal None 15 minutes
Designated by C,
Drug Test.
Chemistry Division
Receives and
records the
request in
appropriate
logbooks.
6. Submit to Provide Duty Receiving
urine collection specimen/urine Personnel/
procedures. bottle and assists Authorized
applicant/s for None 120 minutes Specimen
urine collection. Collector (ASC)
Designated by C,
Chemistry Division
7. Get personal 7.1. Release
copy of requesting
Duty Receiving
Unit/Office party's/applicant's
Personnel
Endorsement personal copy of 5 minutes
Designated by C,
(Copy of the request (copy
Chemistry Division
Receipt) and of receipt) and
SBR. SBR.
7.2. Perform Duty Forensic
screening test. Chemist/
Forensic Chemical
Officer (FOCO)/
120 minutes
Duty Forensic
Examiner
None
Designated by C,
Chemistry Division
7.3.1 If Negative: Duty Personnel
Prepares 1440 minutes Designated by C,
laboratory report. Chemistry Division
7.3.2 If Positive:
Performs Duty Forensic
confirmatory test 7200 minutes Chemist/
on submitted Forensic Chemical
urine sample. Officer (FOCO)
7.4. Prepares and Designated by C,
signs final 1080 minutes Chemistry Division
laboratory report.

44
 7.5. Reviews and Chief, Chemistry
approves final 60 minutes Division/Section
laboratory report. Forensic Group
7.6. Signs Command Group
laboratory report. (NHQ) or
1440 minutes District/Regional/
District Chief
Forensic Group
8. Claim Releases Duty Personnel
Laboratory laboratory report. None None Designated by C,
Report. Chemistry Division
TOTAL: 4310 minutes
Fixed (IF NEGATIVE)
PHP
300.00 10070 minutes
(IF POSITIVE)

Personnel-in-Charge: NUP LALAINE O RODRIGO

C, Chemistry Division

45
2. Drug Test (LTOFP/ PTCFOR)

Examination performed to determine the presence of certain illegal drugs on

applicants for license to own and possess firearms and permit to carry firearms
outside residence for the presence of certain illegal drugs.

Office or Division: Chemistry Division

Classification: Simple
Type of Transaction: G2B, G2C, G2G
Who may avail: Applicants for License to Own and Possess
Firearms and Permit to Carry Firearms Outside
Residence
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Valid Identification Card Requesting Party
(government issued)
2. Waiver for Voluntary
Submission for the Conduct of FG Drug Testing/ One Stop Shop (OSS)
Non-Criminal Drug Test (2 copies)
3. Original Official Receipt from
PNP Finance Disbursing Office Landbank of the Philippines/PNP Finance Service
/Special Bank Receipt
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Pay Finance
necessary Disbursing
fees. Office is a Disbursing Officer
separate office of Finance Service;
the PNP/LBP is or
an entity outside PHP 300.00 None
of the PNP Action Officer
organization LBP
(work time not
included).
2. Proceed Issue queueing
to the One Stop number and
Drug Test Waiver for
Duty Personnel
Area. Voluntary
None 10 minutes Designated by C,
Submission for
Chemistry Division
the Conduct on
Non-Criminal
Drug Test.
3. Fill out Assess submitted
the Waiver Waiver for
Duty Receiving
for Voluntary Voluntary
Personnel
Submission Submission for None 30 minutes
Designated by C,
for the the Conduct on
Chemistry Division
Conduct on Non-Criminal
Non- Criminal Drug Test and

46
Drug Test drug test official
and wait for receipt (OR),
the queuing receives and
number to records details in
be called. appropriate
logbooks.
4. Submit to Provide Duty Receiving
urine collection specimen/urine Personnel/
procedures. bottle and assists Authorized
applicant/s for None 120 minutes Specimen
urine collection. Collector (ASC)
Designated by C,
Chemistry Division
5. Get 5.1. Release
personal copy requesting
Duty Receiving
of Letter of party's/applicant's
Personnel
Request personal copy of 5 minutes
Designated by C,
(Copy of the request (copy
Chemistry Division
Receipt) and of receipt) and
SBR. OR.
5.2. Duty Forensic
Performs Chemist/
screening test. Forensic Chemical
Officer (FOCO)/
120 minutes
Duty Forensic
Examiner
Designated by C,
Chemistry Division
5.3.1 If Negative:
Prepare
Duty Personnel
laboratory report
None 1440 minutes Designated by C,
(For PTCFOR) /
Chemistry Division
Encode for
Clicking (LTOPF)
5.3.2 If Positive:
Perform Duty Forensic
confirmatory test 7200 minutes Chemist/
on submitted Forensic Chemical
urine sample. Officer (FOCO)
5.4 Prepare and Designated by C,
signs final 1080 minutes Chemistry Division
laboratory report.
5.5. Review and Chief, Chemistry
approves final 120 minutes Division/Section
laboratory report. Forensic Group
5.6. Endorse Records Custodian
laboratory reports Designated by C,
120 minutes
to Chemistry Chemistry Division
Records Section

47
6. Claim Release Duty Personnel
laboratory laboratory report. None None Designated by C,
report. Chemistry Division
TOTAL: 1725 minutes
(IF NEGATIVE
- LTOPF)

Fixed 3045 minutes

PHP 300.00 (IF NEGATIVE
-PTCFOR)

8805 minutes
(IF POSITIVE)

Personnel-in-Charge: NUP LALAINE O RODRIGO

C, Chemistry Division

48
Polygraph Division

49
1. Polygraph Examination

The polygraph examiner conducts examination on victim/suspect/

complainant/witness to confirm or refute conflicting statements involving any
suspicious activity or wrongdoing.

Office or Division: Polygraph Division

Classification: Simple
Type of Transaction: G2B, G2C, G2G
Who may avail: PNP, AFP, other investigative agencies, courts,
juridical entity, and private individual or company
CHECKLIST OF
WHERE TO SECURE
REQUIREMENTS
1. Letter Request (3 copies) Requesting Party
2. Initial Investigation Requesting Party
Report/Facts of the Case
3. Affidavit of Complainant or Requesting Party
Examinee (if required)
4. Notarized Affidavit of Consent, Requesting Party and Examinee
Examinee Suitability Info Sheet
and valid ID of the Examinee for
polygraph exam
5. Authorization Letter and Valid Examinee
ID (for representative)
CLIENT AGENCY FEES TO PROCESSING PERSON
STEPS ACTIONS BE PAID TIME RESPONSIBLE
1. Submit Receive Letter
Letter Request/ Request, assess
requirements the sufficiency of
and fill-up requirements,
Duty Polygraphy
Polygraph issue an Order of
Personnel
Request Form Payment and
None 40 minutes Designated by C,
(PRF). advise client to
Polygraphy
return on the
Division
scheduled
time/date of the
polygraph
examination.
2. Pay LBP is an entity
necessary fee outside of the
at nearest PNP organization Action Officer
PHP 600.00 None
Landbank of (work time is not LBP
the Philippines included).
(LBP) branch.
3. Personal - Record SBR # 5 hours Polygraph
appearance - Conduct Examiner
and present polygraph None (Note: Designated by C,
duly Notarized examination. Processing Polygraphy
Affidavit of time of day 2 Division

50
Consent, - Evaluate and will resume on
Examinee score polygraph the date of
Suitability data. examination
Information
Sheet and valid - Prepare and
ID of the sign polygraph
scheduled report.
examinee/s on
the time/date
indicated in the
PRF and
present SBR.
4. Ensure all 4.1 Review Technical
examinees are polygraph data Reviewer
present on their and draft of 40 minutes Designated by C,
scheduled report. Polygraphy
polygraph Division
examination. 4.2 Approve Chief, Polygraphy
None
polygraph report 10 minutes Division
(for NHQ). Forensic Group
4.3 Sign Chief of Staff/
Polygraph Report. Regional Chief/
20 minutes
District Chief
Forensic Group
5. Proceed to Conduct Online Duty Polygraphy
Polygraphy Client Satisfaction Personnel
Division / Survey (OCSS). None 25 minutes Designated by C,
Section and Polygraphy
present PRF. Division
6. Claim Release Duty Polygraphy
Polygraph Polygraph Report. Personnel
Report. None 10 minutes Designated by C,
Polygraphy
Division
TOTAL: PHP 600.00 445 minutes

Personnel-in-Charge: PCOL GORGONIA A SIA

C, Polygraph Division

51
 FEEDBACK AND COMPLAINTS MECHANISM
How to Send Feedback
How Feedbacks are
Processed
How to File a Complaint
How Complaints are
Processed
Contact Information of CCB,
PCC, ARTA
Filling-up of Client Satisfaction Survey
Consolidated, Reviewed and Evaluated
Walk-in, text 2920, Letter complaint
Evaluated if found with probable cause endorsed
to the Investigation Office for subsequent conduct
of investigation.
Contact Center ng Bayan (CCB) 0908-881-6565
Presidential Complaint Center (PCC):
+63(2)-8736-8645/ +63(2)-8736-8603
+63(2)-8736-8629
+63(2)-8736-8621
Anti-Red Tape Authority
complaints@arta.gov.ph
8478-5093
52

OFFICE
National Headquarters
Forensic Group
Medico-Legal Division
Chemistry Division /
Section
DNA Laboratory Branch
Questioned Document
Examination Division
Fingerprint Identification
Division
Physical Identification
Division
Polygraph Division
Firearms Identification
Division
Quezon City Police
District Forensic Unit
Eastern Police District Nueve de Pebrero St.,
Forensic Unit
Northern Police District
Forensic Unit
Southern Police District
Forensic Unit Lower Bicutan, Taguig
Manila Police District
Forensic Unit Avenue, Ermita, Manila
Regional Forensic Unit
National Capital Region Lower Bicutan, Taguig
Regional Forensic Unit 1
LIST OF OFFICES
ADDRESS CONTACT INFORMATION
PNP Forensic Group,
7230401 local 4216
Camp BGen Rafael T
cl@pnp.gov.ph
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7241
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 local 7244
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 local 7249
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7243
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7247
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7250
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7251
Crame, Quezon City
PNP Forensic Group,
Camp BGen Rafael T 7230401 loc. 7238
Crame, Quezon City
QCPD Stn 10, EDSA 352-33-37/
Quezon City qcpdcrimelab@yahoo.com
(02) 571-29-09/
Mauway,
epdcl@yahoo.com
Mandaluyong City
Caloocan City PS,
937-7563/
Samson Road,
npdclo98@gmail.com
Sangandaan
Camp Bagong Diwa,
812-3781/
spdclo@yahoo.com
City
HQS MPD Office, UN 310-7527/
wpd_clo@yahoo.com
Camp Bagong Diwa,
ncr_clo@yahoo.com
City
Camp Florendo, San (072) 607-64-65/
Fernando City rclo1@yahoo.com.ph
53
Regional Forensic Unit 2 Camp Adduru, (078) 3049-442/
Tuguegarao City rclo02@yahoo.com
Regional Forensic Unit 3 Camp Olivas, San
(045) 860-2931
Fernando City,
rclo_three@yahoo.com
Pampanga
Regional Forensic Unit Camp Vicente Lim, (049) 827-0693/
4A (CALABARZON) Canlubang, Laguna rclo_4a@yahoo.com
Regional Forensic Unit Camp Efigenio C
(043) 441-6405/
4B (MIMAROPA) Navarro, BrgySuqui,
pnp_rclo4b@yahoo.com
Calapan City
Regional Forensic Unit 5 Camp Simeon Ola, (052) 0998-598-8078/
Legazpi City rclo5soco@yahoo.com.ph
Regional Forensic Unit 6 Camp Martin Delgado, (033) 509-9444/
Iloilo City pnp_rclo6@yahoo.com.ph
Regional Forensic Unit 7 Camp Sotero Cabahug, (032) 232-6997/
Gorordo Ave, Cebu City pnp.rclo7@gmail.com
Regional Forensic Unit 8 Camp Ruperto (053) 323-7730/ 0905-457-
Kangleon, Palo, Leyte 7336/pnprclo8@yahoo.com
Regional Forensic Unit 9 Camp Batalla, Justice
(062) 992-1449/
RT Lim Blvd,
regionalcl9@yahoo.com
Zamboanga City
Regional Forensic Unit Camp Evangelista, (088) 850-7911/
10 Cagayan de Oro City pnprclo10@yahoo.com.ph
Regional Forensic Unit (082) 297-8646/
Ecoland, Davao City
11 crimelab_davao@yahoo.com
Regional Forensic Unit Camp Fermin Lira, Gen. (083) 552-2911/
12 Santos City pnp.rclo12@gmail.com
Regional Forensic Unit Camp Col. Rafael C (085) 816-0502/
13 Rodriguez, Libertad, 0999-9459-424
Butuan City rclo13caraga@yahoo.com
Regional Forensic Unit Camp Bado Dangwa, (074) 09-3903/
COR La Trinidad crimelab_car@yahoo.com
Regional Forensic Unit (064) 421-2588/
ARMM PC Hill, Cotabato City rclo.armm@gmail.com /
rclo.armm@yahoo.com

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