Custumer Relationship

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Business Model Canvas


Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
Who are our Key Partners? Who What Key Activities do our Value What value do we deliver to the Hubungan yang kami harapkan For whom are we creating
are our key suppliers? Which Propositions require? Our customer? Which one of our dengan pelanggan adalah value? Who are our most
Key Resources are we acquiring Distribution Channels? customer’s problems are we hubungan yang berbasis dalam important customers? Is our
from partners? Which Key Customer Relationships? helping to solve? What bundles kepercayaan, integritas tinggi, customer base a Mass Market,
Activities do partners perform? Revenue streams? of products and services are we serta informasi yang akurat dan Niche Market, Segmented,
offering to each Customer berguna bagi pelanggan. Hal Diversified, Multi-sided Platform
MOTIVATIONS FOR CATEGORIES: Segment? Which customer yang kami telah terapkan adalah
PARTNERSHIPS: Optimization Production, Problem Solving, needs are we satisfying? layanan update dan informasi
and economy, Reduction of risk Platform/Network mengenai beasiswa yang sesuai
and uncertainty, Acquisition of CHARACTERISTICS: Newness, dengan portfolio pelanggan
particular resources and Performance, Customization, serta subscibtion yang telah
activities “Getting the Job Done”, Design, kami tawarkan sesuai dengan
Brand/Status, Price, Cost preferensi pelanggan kami.
Reduction, Risk Reduction, Harga yang kami tawarkan dari
Accessibility, subscription terbagi menjadi tiga
Convenience/Usability harga yaitu; 5$/bulan,
25$/6bulan, dan 45$/tahun.
Key Resources Channels
What Key Resources do our Through which Channels do our
Value Propositions require? Our Customer Segments want to be
Distribution Channels? reached? How are we reaching
Customer Relationships them now? How are our
Revenue Streams? Channels integrated? Which
ones work best? Which ones
TYPES OF RESOURCES: are most cost-efficient? How are
Physical, Intellectual (brand we integrating them with
patents, copyrights, data), customer routines?
Human, Financial

Cost Structure Revenue Streams


What are the most important costs inherent in our business model? Which Key For what value are our customers really willing to pay? For what do they currently
Resources are most expensive? Which Key Activities are most expensive? pay? How are they currently paying? How would they prefer to pay? How much does
each Revenue Stream contribute to overall revenues?
IS YOUR BUSINESS MORE: Cost Driven (leanest cost structure, low price value
proposition, maximum automation, extensive outsourcing), Value Driven (focused on TYPES: Asset sale, Usage fee, Subscription Fees, Lending/Renting/Leasing,
value creation, premium value proposition). Licensing, Brokerage fees, Advertising
FIXED PRICING: List Price, Product feature dependent, Customer segment
SAMPLE CHARACTERISTICS: Fixed Costs (salaries, rents, utilities), Variable costs, dependent, Volume dependent
Economies of scale, Economies of scope DYNAMIC PRICING: Negotiation (bargaining), Yield Management, Real-time-Market

Designed by: The Business Model Foundry (www.businessmodelgeneration.com/canvas). Word implementation by: Neos Chronos Limited (https://neoschronos.com). License: CC BY-SA 3.0

Designed for: Designed by: Date: Version:

Business Model Canvas


Key Partners Key Activities Value Propositions Customer Relationships Customer Segments

Key Resources Channels

Cost Structure Revenue Streams


Designed by: The Business Model Foundry (www.businessmodelgeneration.com/canvas). Word implementation by: Neos Chronos Limited (https://neoschronos.com). License: CC BY-SA 3.0

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