Scribd Logo
Upload

Welcome to Scribd!

  • 23 views

    Training Report 2021

    Uploaded by

    nguyen minh
    The document is a training report from January to December 2021 that includes the following key details: - 24 modules were delivered over 165 sessions, with 658 participants attending a total of 2,725 times, accumulating 7,220 training man hours. - The majority (78.8%) of training man hours focused on technical skills, customer service, and personal skills. Most participants were from the South Center and Hanoi regions. - The top 3 modules by participant attendance were Order Management Systems, GO! App Operating Instruction, and Home Delivery - Omni Channel Department Overview.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Training Report 2021

    Uploaded by

    nguyen minh
    23 views1 page
    The document is a training report from January to December 2021 that includes the following key details: - 24 modules were delivered over 165 sessions, with 658 participants attending a total of 2,725 times, accumulating 7,220 training man hours. - The majority (78.8%) of training man hours focused on technical skills, customer service, and personal skills. Most participants were from the South Center and Hanoi regions. - The top 3 modules by participant attendance were Order Management Systems, GO! App Operating Instruction, and Home Delivery - Omni Channel Department Overview.

    Original Description:

    Report

    Original Title

    Training_Report_2021

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document is a training report from January to December 2021 that includes the following key details: - 24 modules were delivered over 165 sessions, with 658 participants attending a total of 2,725 times, accumulating 7,220 training man hours. - The majority (78.8%) of training man hours focused on technical skills, customer service, and personal skills. Most participants were from the South Center and Hanoi regions. - The top 3 modules by participant attendance were Order Management Systems, GO! App Operating Instruction, and Home Delivery - Omni Channel Department Overview.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    23 views1 page

    Training Report 2021

    Uploaded by

    nguyen minh
    The document is a training report from January to December 2021 that includes the following key details: - 24 modules were delivered over 165 sessions, with 658 participants attending a total of 2,725 times, accumulating 7,220 training man hours. - The majority (78.8%) of training man hours focused on technical skills, customer service, and personal skills. Most participants were from the South Center and Hanoi regions. - The top 3 modules by participant attendance were Order Management Systems, GO! App Operating Instruction, and Home Delivery - Omni Channel Department Overview.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    TRAINING REPORT 2021

    Accrual Report - From 01/01/2021 - 31/12/2021

    Source: Training Data of SSC Trainer: Marketing - L&D

    Module Qty Session Qty Actual Participant Qty Participant Qty (by times) Total Training Man Hours

    24 165 658 2,725 7,220

    2K
    1,556 1,579
    21.1% Module Ratio  1,432 1,419
    1.5K 1,221
    by Total Training Man Hours
    Technical Skill 1K
    Customer Service
    500 676 613
    Personal Skill 568 516
    345 7 15
    0
    78.8% South North HANOI North Province
    Center HCMC SSC

    Participant Qty (by times) Training Man Hours

    Level Participant Qty (by times) ▼


    Total Training Man Hours Modules Name Participant Qty (by times) ▼

    9. Staff 1,690 4,213 1. Order Management System 389


    8. Senior Staff 387 1,133
    2. GO! App Operating Instruction 320
    7. Supervisor/ Prof. 321 921 3. Home Delivery - Omni Channel Department 246
    Overview
    6. Senior Sup./Prof. 209 565
    4. TIKI NGON Operating Instruction 231
    4. Senior Manager 56 160
    5. Facebook Social Commerce Operating 226
    Reinforcement 44 161 Instruction

    Apprentice 18 69 6. GO! ƠI Delivery Process 214

    7. Delivery Policy 171


    Grand total 2,725 7,220
    8. Omni Channel Sales - Operating 151
    Instruction
    Training Man Hours by month
    10K 9. Zalo Shop Operating Instruction 133
    362.5 307
    45 10. Packaging Instruction 130
    1001,243 787 1,217 990.5 6 911 590 761
    11 Ant Buddy System 106
    1 Grand total 2,725
    Jan 2021 Mar 2021 May 2021 Jul 2021 Sep 2021 Nov 2021
    Feb 2021 Apr 2021 Jun 2021 Aug 2021 Oct 2021 Dec 2021

    You might also like