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An ISO 9001:2000 Company

A-Project report on Most Leading Laminates Company Visited at Touch Laminates Pvt. Ltd-Division of Optus Luxury Laminates Design is Beauty, Beauty is Life, and Life is OPTUS.
A project report submitted in partial fulfillment of The Requirements for F.Y.BBA Program

Shri Ganpat University V.M.Patel Institute of Management-Kherva

PATEL SUNIL R
ROLL NO: 196

PATEL SANDIP A
ROLL NO: 186

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PREFACE
The goal of the training is to give a corporate exposure to the students as well as to give them opportunity to apply theory into practice. The real business problems are drastically different from classroom case solving. A project aims at providing little insight into working of an organization to a management trainee. For management students practical studies are very important. It helps them to improve their knowledge about various market trends. Management students are concerned with Marketing, Human Resource Finance, and System etc. The purpose behind writing a report is to put into words the practical training that is imparted into us that gives a more better and a clear understanding of the experience we get. Subjected project report helps us to know the companys position as well as the companys place in the highly competitive market and being a very important aspect of an organization, we have tried to explore importance human resources and uses in our report.

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TO WHOM SO EVER IT MAY CONCERN

This is to certify that this project reports on Most Leading Company TOUCH Laminates Pvt.Ltd. Prepared by SUNIL & SANDIP Roll No.196 & 186 F.Y.BBA-C Project Report submitted in partial fulfillment of the requirement for BACHLOR OF BUSINESS ADMINISTRATION OF GANPAT UNIVERSITY, KHERVA

SHRI GANPAT UNIVERSITY KHERVA

KHERVA INCHARGE DATE:

FACULTY

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DECLARATION

I, HERE BY DECLARE THAT THE PROJECT REPORT ENTITLED ON MOST LEADING LAMINATES COMPANY Touch Laminates Pvt. Ltd. SUBMITTED IN PARTIAL FULFILLMENT OF HE REQUIREMENTS FOR THE PROGRAM OF BACHLOR OF BUSINESS ADMINISTRATION

TO GANPAT UNIVERSITY, KHERVA, IS MY ORIGINAL WORK AND NOT SUBMITTED FOR THE AWARD OF ANY OTHER DEGREE, DIPLOMA, FELLOWSHIP, OR ANY OTHER SIMILAR TITLE OF PRIZES

KHERVA & SANDIP

SUNIL

Page 5 DATE: 186

7/15/2011 REG NO:196 &

TO WHOM SO EVER IT MAY CONCERN

This is to certify that project report entitled One of Most Leading Company Touch Laminates (P) Ltd. Submitted in partial fulfillment of the Requirement for the BACHLOR OF BUSINESS ADMINISTRATION Of GANPAT UNIVERSITY, KHERVA BY PATEL SUNIL & SANDIP ROLL NO. 196 & 186DIVISTION-C FIRST YEAR BBA He has worked under my supervision and guidance and no part of this report has been submitted for the award of any other degree, diploma fellowship or other similar titles or prizes and the work has not been published in any journal or magazine.

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CERTIFIED:

INDEX
1. History of the Touch About touch Plant Marketing Philosophy Range Of Products

2. Maintenance 3. R&D 4. Specification 5. Weakness 6. Present Vision & Missions

Page 7 7. Finance 8. Certification 9. Conclusion 10. Bibiology

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About Touch Laminates Pvt.Ltd.

Having started as a private limited concern in June 2005. Touch Laminates Pvt.Limited is charting a phenomenal growth pattern. The Company initially engaged in the manufacture of Luxury grade decorative laminated sheets for both home and industry use has now started manufacturing industrial as well as advanced grade laminates i.e. Post forming and Antistatic laminates under the brand name OPTUS.

Location
Touch Laminates Pvt.Ltd. At: Post: sonasan.Opp.Ceramic Zone, Ta: Prantij-383210 Dist: Sabarkantha Gujarat-India

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Plant & Infrastructure:

The Company has an ultra modern plant at Sonasan near the City Prantij, in North Gujarat. Quality being at the core of operations (latest sophisticated moulds of various finishes have been imported from France & Germany), TLPL has been certified an ISO 9001:2000 Company.

Marketing

With an experienced marketing team at the helm of affairs and a team of qualified professionals overseeing the day to day activities, Golden Laminates is rapidly covering the road of success

Companys Philosophy

Thrust is to develop a portfolio brand, built on the respected confidence of the consumer's preferences and thereby rewarding our esteemed dealers/distributors with superior long-term return for their confident investment.

Our aim is to utilize all the valuable and scarce resources available to us in the most optimum and economical way, to position our brand name "OPTUS" as an undisputed leader, in our chosen field of activities. We shall never compromise on quality, and would always try to give better returns on investments to all our customers.

We tend to diversify and integrate in our core-sector businesses with the aid of our experienced and professional human resources, adopting the best practices for managing risks, enhancing

Page 10 7/15/2011 company's competitive edge so as to enable "OPTUS" to achieve its short and long term objectives and goals. Tough, Versatile, Elegant & Very Very Stylish

Range of Products
Plain Series Litmus Wood Grain Abstract Series Wood Grain Antique Texture Finish Bamboo Finish Diamond Finish

PLAIN SERIES

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WOOD GRAIN

ABSTRACT SERIES

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WOOD GRAIN ANTIQUE

TEXTURE FINISH

DIAMOND FINISH

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BAMBOO FINISH

High Pressure Decorative Laminates- Fire Retardant

Fire retardant Laminate is manufactured by pressing melamine resin impregnated decorative paper over layers of phonemic resin impregnated Kraft paper at pressures approximating 1200 lbs. per square inch at temperature not exceeding 300 F(148C). The back is sanded to maintain uniform thickness and to facilitate bonding.

These laminates are used in interior design applications where resistance to smoke and flame is required. More and more people are now a days using these laminates because of safety measures. OPTUS has been supplying these laminates for various industrial and decorative applications.

Specifications :

Page 14 Properties Thickness Resistance to surface ware Resistance to immersion in boiling water - Mass increase (%) - Thickness increase (%) - Appearane Resistence to dry heat 180 C Dimensional Stability at 20 C - Longitudinal (%) - Transverse (%) Dimensional Stability at deviated temperature - Longitudinal (%) - Transverse (%) Resistance to scratching Resistance to steam Resistance to impact by small diameter ball Resistance to cigarette burns Resistance to cracking Resistance to staining Resistance to color change (Wool standard) - In Xenon arc light

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Specified Values as per IS : 2046- Optus on forms 1995 type S, HGS 1.00mm ( 10%) 350 (revolution) yes yes

10.0 (Maximum) 11.8 (Maximum) Not worse than 4 Not worse than 4

yes yes yes yes

0.375 (Maximum) 0.60 (Maximum)

yes yes

0.55 (Maximum) 1.025 (Maximum) 2N (Minimum) Not worse than 4 20N (Minimum)

yes yes

yes yes yes

Not worse than 4 Not worse than 5

yes yes

Not worse than 6

yes

Page 15 - In enclosed carbon arc light Appearance Not worse than 5 Should be free from foreign particles

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R & D:

This department is exclusively devoted in products engineering and development of new products and bonding materials. Though there is a very narrow differentiation with the Technical Development Cell and R & D Cell, the former is concentrating more on the processes and quality of the product. The ever probing energetic scientist devote themselves in identifying new species of timber suitable for production, understanding their properties, preparing suitable bonding material and finally translating their thoughts for a better quality output. These people are also responsible in finding the suitability of the new products and making them acceptable and adaptable as per consumers requirements.

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Maintenance:

A good laminate requires not only good workmanship but care and maintenance as well.

Page 17 7/15/2011 You may wipe laminate surface with ordinary soft damp cloth to remove stains, Household ammoniated liquid detergent can also be used. For stubborn stains first rub with diluted organic solvent stain remover and then wipe it clean with damp soft cloth. Avoid usage of abrasive cleansers and wire brushes. The care and maintenances instructions are for our standard laminates and do not apply to Metallic, Litmus, Silver & Golden Foil laminates, as they are created for special optical effects and are sensitive. But harsh scouring powders and acid based cleaners must not be used. Gloss & matt products show scuffmarks and scratches more easily than texture finishes and hence require more care when used as work surfaces.

Features of Laminates: USES

Interiors finishing Material - Kitchen Cabinets - Furniture Balancing Sheet used In Pianos & Flooring- Electronics& Electric Material - Back Up & Entry Board - Industrial laboratories Hospital laboratories University/school laboratories- Commercial kitchens Ceiling - Lift lining Wall lining - Shop fitting - Shelving- Counters Partition - Post formed Table - Any working counters demanding high stain resistance and easy cleaning

Characteristics:
More than 600 Color and Design - Best Backsanding with IMEAS Italy - Cutting with GIBEN of Italy using leitz/leuco cutters. - Resistant to Cigarette Burns - Stability - Resistant to Impact - Clarity & Brightness - Resistant to Chemical Resistant to Moisture Resistant to Stain & Colour Change - Wide Range of finishes i.e. High Gloss,

Page 18 7/15/2011 Matt, Suede, Slate, Pearl, Teak & Emboss - Customized thickness and designs as per Deman

Salient Features:
Laminates Exporting to more than 40 countries. More Than 600 Designs. Prompt Delivery. Customized thickness and designs as per Demand. Wide Range of finishes i.e. High Gloss, Matt, Suede, Slate, Pearl, Teak, Emboss-1, Emboss-2 Best backhanding with IMEAS spa Italy (First in India).

Design Catalogue
Wood grain series Metallic Teak & Burls Metallic Series Plain Series Patterns

Available Sizes
1220 x 2440 mm

Page 19 1220 x 2500 mm 1300 x 2800 mm 1300 x 3050 mm

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As per the customer requirements

Network

Page 20 7/15/2011 Touch laminates is an export house status co. running successfully since 2005. Our export growth has been remarkable over the years with an average good Our major customers are in more than Lot of countries in Asia, Africa & Latin and North America, while exclusive supply contracts with foreign manufacturers takes care of the imports. We had started with the manufacture of high-pressure decorative laminates but over the years with the backing of experienced staff and good infrastructure, we have developed many products like paper based industrial laminates used by the PCB manufacturers, piano manufacturers, and in the electric industry. Over the years, we have developed a market for our laminates to over 40 countries and the satisfaction and support of our muchvalued customers has motivated us to be one of the best manufacturers of laminates in India

VISION & MISSION

We are in all its dimensions. Our world is shaped by a passion for innovation, commitment to partners and concern for people in an effort to create healthier communities, globally.

Page 21 Vision Vision when company established

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Vision is to be a leading Laminates company in India and to become a significant global player by the turn of the decade. Our aim, to be a global player, will lead to the establishment of operations in the key markets of the world, including the developed countries. We shall seek joint ventures with partners who are major players in their country or region. We aspire to enrich our people - our driving force, to become highly competent professionals and technology based. By the turn of this decade, we shall be amongst the most admired companies in India Present vision 1. One of the leading Laminates companies in Gujarat-India 2. To earn maximum profit and provides Social services 3. Provide the life saving Products to society at reasonable rate 4. Touch wants to reached top most five Laminates company in year 2010 in India

Mission

Page 22 7/15/2011 "We strive for a happier, Qualiticaly tomorrow. We shall provide total customer satisfaction and achieve leadership in chosen markets, products and services across the globe, through excellence in technology, based on excellent Manufacturing Our Productivity will continue to be the most valuable asset in this pursuit of leadership and the prime driving force for our growth. We are responsible to the society. We shall be good corporate citizens and will be driven by high ethical standards in our practices." One of India `s leading Laminates players, we aim to be a globalresearch driven company by 2020.

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Finance Touch Laminates. Is Pvt.Ltd.Company although finanancialy very strong Good Infrastructures for Manufacturing at Sabarkantha and Reg: Godown at Sarkhej-Ahmedabad.they has 2 super C&F and More then 80 Stockiest in In All over Gujarat Infrastructure Touch Laminates Privet Limited (TLPL) is a public limited company India and is managed by Board of Directors. Mr. Rambhai Patel (Chairman) and Mr. Sanjaysing (Production Manager) are looking after the overall supervision of the Company. All the directors of the company are well experienced in this line and the team has experienced professionals from various fields to look after the dayto-day production activities and quality control. The present installed capacity of TLPL is more than 3.5 million sheets of laminates. TLPL manufactures laminates in the size of 1220mm x 2440mm, 1225mm x 2500mm, 1300 x 2800mm, 1300mm x 3050mm in thicknesses ranging from 0.5 mm to 20.0 mm in Different finished such as gloss, matt, suede etc. in more than 600 designs. TLPL has imported moulds of various finishes from France and Germany. The sanding of the laminates is done on the sanding

Page 24 7/15/2011 machine imported from IMEAS s.p.a., Italy, one of the best manufacturers of sanding machines in the world

MANPOWER: The overall Strength of Touch Laminates Pvt.Ltd. per the months of March 2006 is 150+ Employees. It is further Categorized as follow.

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WEAKNESS:

1) TOUCH. Not having their Enough Sophisticated and Educated Staff

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Packing Standards All sheets are packed in strong waterproof plywood boxes/cases, well protected with thermo coal & plastic sheets. Quantity per box depends on the thickness and requirement.

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Process Tour The basic Raw material for manufacturing Laminates is - Paper (Design paper and Kraft paper) - Liquid Chemicals (Resin)

Various variety of paper is used depending upon their GSM. In one sheet of Laminate about 4-5 papers are used as face and cores. Face is always treated design paper and cores are treated Kraft papers. Design papers are either imported or printed in house on imported printing paper at state of art printing machines while Kraft paper is brought from paper manufacturers.

Rolls of Kraft Paper are treated with specially made Phonemic based Resin by passing through the tray containing these chemicals and then through the chambers of impregnator for drying the paper.

Page 28 7/15/2011 Paper is then cut into 8 x 4 size sheets and moved to press section. The main purpose of treating the paper is to provide various properties like strength, boiling water resistance and gluing. Similarly, the printed rolls are treated with specially made Melamine based resins. Again, the paper is cut into 8 x 4 size sheets and passed to AC Rooms for storage.

These Phenol and Melamine based Resins are prepared with special recipe by putting together many chemicals and mixing them at various temperatures. Base chemicals (Phenol, Melamine and few others) are imported to be sure about their purity and chemical composition.

Process Tour The basic Raw material for manufacturing Laminates is - Paper (Design paper and Kraft paper) - Liquid Chemicals (Resin)

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Various variety of paper is used depending upon their GSM. In one sheet of Laminate about 4-5 papers are used as face and cores. Face is always treated design paper and cores are treated Kraft papers. Design papers are either imported or printed in house on imported printing paper at state of art printing machines while Kraft paper is brought from paper manufacturers.

Rolls of Kraft Paper are treated with specially made Phonemic based Resin by passing through the tray containing these chemicals and then through the chambers of impregnator for drying the paper. Paper is then cut into 8 x 4 size sheets and moved to press section. The main purpose of treating the paper is to provide various properties like strength, boiling water resistance and gluing.

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Similarly, the printed rolls are treated with specially made Melamine based resins. Again, the paper is cut into 8 x 4 size sheets and passed to AC Rooms for storage.

These Phenol and Melamine based Resins are prepared with special recipe by putting together many chemicals and mixing them at various temperatures. Base chemicals (Phenol, Melamine and few others) are imported so as to be sure about their purity and chemical composition.

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These treated papers are then assembled according to design and thickness requirement. The top is always the required design along with the overlay and below the design paper are the Kraft cores, which are added to give strength and required thickness. This combination is then assembled with the moulds for giving the face impression according to the requirement of the customer. Mostly three type of finishes are in demand Glossy, Suede and Matt. The whole combination of mould , design paper and Kraft paper is then put into press for baking under high pressure. Baking is done by first heating the laminates as various papers and chemicals undergo reactions and then they are cooled. This whole process of baking takes about 1 to 1.5 hours. After this the laminate sheets are taken out.

These sheets are then sent to the cutting section where the sides are trimmed to remove the unwanted material. These sheets are then sent to sanding section to make the backside

Page 32 suitable for fixing.

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the sheets are ready for dispatch.

Phenolic Becker Phenolic Becker sheets are manufactured by using Kraft paper as reinforcement with specially formulated Phenolic resin as bonding media. These sheets are used as backup material for drilling in circuit boards. There is no chipping while drilling with a drill bit as low as 0.3mm in diameter, making these sheets perfect for PCB drilling. COLOUR SIZE Natural 1220 mm x 2440 mm or any other suitable size as required The Becker sheets are used as backup material while drilling the Printed Circuit Board.

USAGES

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The Properties of Phenolic Becker are

Characterist ics Thickness (mm) Value 0.88mm to 1.5mm 0.1 - 0 Glossy or Matt

Finish Immersion in Boiling Water a) Increase in Wt. b) Increase in thickness

< 10 % < 10 % Clean cut using Giben staimate machine and leitz/leuco cutters. No Chipping

Cutting Drilling (0.3mm dia drill bit) Flatness a) Bow (per inch) b) Warp (per inch)

< 0.006" < 0.012"

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COLOUR THICKNESS

Sheets are supplied in natural color, but can also be supplied as per requirement i.e., Dark Brown or Black Color. 0.5MM - 50MM Grade CE is intended for use in electrical applications requiring good Moisture resistance. It has lower Mechanical strength than materials with glass substrates, but has superior impact resistance when compared to paper based products. It is suitable for fine machining as LE possesses Fairly good dielectric properties and medium dielectric loss. 1220 x 1220 (48 x 48) / 2440 x 1220 (96 x 48) (With an extra margin on both the sides)

TOLERANCE S
Tolerance as per NEMA STANDARD

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Sr.No

Properties

Units

Condit ion

Tes

t Metho d ASTM

MECHANICAL 1 Tensile strength LW CW Flexural strength(1/2" Thick) LW CW Izod Impact (1/2" Thick) LW CW Bonding strength (1/2" Thick) Maximum Water Absorption (1/4" Thick) Density ELECTRICAL 7 Min.Breakdown voltage (1/4" Thick) 8 Electrical strength Perpendicular to laminated sheet (0.125" Thick) Insulation Resistance V/mil D229 KV D229 A ksi D229 A

ksi

D229

ft-lb/in (notch) lbs

D229

E.48/5 0

D229

5 6

% gm/cc

D229

A D48/5 0 D24/23

D24/2 3 Short time

Meg Ohms

D229

C96/3590

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Use of Laminates...

Industrial Laminates Paper Based

TOUCH LAMINATES Industrial Laminates for wide-ranging electronic and electrical applications. Grad es P-1 Appearan ce Brown Features And Applications Very good mechanical and adequate electrical properties. Satisfies low tension and low humidity requirements. Applications: Battery eliminators, transformers and choke bobbins, tube light ends and chokes, control panels, condenser mountings, drill back-up and drill entry. Combines good mechanical and electrical properties. Conventionally used in electrical applications under extreme conditions of humidity. Applications : Transformer covers, CB handles and side frames, distribution boards, fuse holder bases etc.

P-2

Brown

P-3

Brown

Page 37 7/15/2011 Good mechanical and excellent electrical properties with low water absorption. Also available with special synthetic resin surface for high tracking resistance. Applications: Power electronic transformers and choke bobbins, relay spacers, HV transformers, tap changers, grid covers, and selector bank insulation.

Technical Properties and typical values as per BS 2572 1990

Propert ies Uni ts Specificat ion Typic al Value Specificat ion Typi cal Valu e Specific ation Typic al Value Type Value P-1 P-2/1 P-3

Cross Breakin g strength Water Abosorption (for 1.6 mm) Electric Strength Edgewis e Insulati on Resistan ce (mim) Shear Strength (min) Power Factor at 1 mhz

MPa

130

145

130

140

85

95

8 35 -

mg

Max. 478

140

Max. 142

80

Max. 76

60

40 32 35

KV

20

25

25

30

M.Oh m

50

100

200

1000

3000

5000 55 -

MPa

75

90

70

80

60

70

60

mm -

0.045 -

0.04

0.04 0.25

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Thickne ss (range) availabl e Punch ability (Typical Punchin g temp. range) Permitti vity (at 1 mhz) 0.25 To 38.10 Hot 80 C 100 -

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0.25 To 38.1 0 Hot 80 100 Max. 5.7 5.2 5 To 0.25 To 38.10 Hot 100 120 25

10 20

Recomm ended Punching up to 1.6 mm

OUR INSPIRATION We can discover our joy in the precision and perfection of the work that we turn out. Whether others recognize it or not, we have the satisfaction that we did our work as best as we could, and a silent stream of joy sings a secret song at all time in our hearts. Swami Chinmayanand QUALITY POLICY The company is committed to manufacture and market 'Quality' products by ensuring implementation of current Good Manufacturing Practices and Good Laboratory Practices.

RELIABILITY THROUGH Qualified and trained technical staff Sophisticated and routinely calibrated and qualified instruments Well defined Specifications and Standard Certifications Procedures Test Analytical Method Validation

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Touch Laminates Pvt. Ltd. is awarded ISO 9001:2000 certification for its excellent quality and its excellent quality management system Comply to the international standard ISO 9001-2000.

Touch Laminates Pvt. Ltd. manufacture & supply of High Pressure Decorative Laminated Sheets. Which contributes to the quality of the products and services that meets customer requirements?

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Most Competitors of Touch.

Century Ply Mayor Ply Golden Laminates Kangaroo Laminates Diamond sheets Lucky Plywood SON mica

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CONCLUSION
I have studied the basic operation of the company very profoundly with a learning point of view. From the whole report, I can conclude that the company has its overall business performance is very good. The company is having good industrial relationship. It has also going enter in to many foreign markets, which has increased the market value of the company. By working on this project, I come to know that Touch Laminates (P) Ltd. is a cash rich company. Therefore, I can say the firm has a good liquidity position. The company is following conservative policy in maintaining their current assets. Since, it is a large pharmaceutical company and having various strategic business units, which mainly includes manufacturing units therefore the requirement of working capital, is very high. And having many manufacturing premises at various places the need for working capital increase as well it become difficult to manage it but then the company has managed it very well. At last, I would like to conclude the company is working properly and position is good, as it has fast growing and it is expanding worldwide. It brands are having a success in the world. And that future of the company is very bright and performance of this is very satisfactory. The company started in small scale and become the largest company by its good performance. The company has proven that "Every thing is possible if all the work is done in right manner," TOUCH not to work for profit but it provides good product also take care of nature at Sonasan PLANT. I have found no type of pollution

Page 42 7/15/2011 Brave men who work while others sleep, And stand while others fly, They build nations, pillars deep and lift them to the sky; Established in 2005, the institution symbolizes the aspirations, dreams and the vision of one single man Mr. Patel to serve his very best to mankind. It is amazing how dedicated one can be in a chosen field is all we have to learn from dial is a company that has given satisfaction to the promoter through its tremendous success, to the investors in terms of returns it has paid and to the public at large by way of providing medical solutions at affordable prices.

We being the future managers develop aptitude and attitude towards our duties. Friends remember that when we believe in our goals, that what we dream of can become reality, results will begin to follow. We have talent but problem is our approach towards our goals. They being the future managers develop aptitude and attitude towards our duties. Friends remember that when we believe in our goals, that what we dream of can become reality, results will begin to follow. We have talent but problem is our approach towards our goals.

As this report has been prepared after an interactive experience with the company, Visit on 2006 this period is not sufficient to analyze such a genuine overview of the company. And in short, period employees and the supportive authorities of the company enabled us to make-out logical inferences by providing the genuine and the valuable information. After having, an informal interaction with the company we concluded that dial pharmaceuticals is well established company having a well developed infra structure, including efficient production dept., HRM, marketing & planning, purchase, and account dept. with talented auditing, effective marketing & management team. The company has a full capacity to complete the present tough marketing competition by making mines improvement like more atomization, maintaining discipline at all levels & utilizing maximum capacity of manpower & plant production capacity. Also company

Page 43 7/15/2011 with good people and a name But presently the company facing the financial crises, means company is in loss, so the presently company trying to reduce the recent manpower in possible area by VRS. For that company Thinking is the capital Enterprise is the way hard work is the solution Lets work and sweat for a great vision as dial has done Wish u all a very inspiring success. Only aim is to match expenses with income. Company will reach star of success makes it present and future glorious as its past was. I found that company's Marketing strategy, financial position, &Human Resource Management are very satisfactory. Here I am ending Project Report of TOUCH LAMINATES. P. LTD. that is best progressive company. The company will have bright future. The next millennium will see TOUCH LAMINATES. P. LTD. Geographic expansion both in International as well as in Domestic market

BIBLIOGRAPHY
WEBSITES: www.optuslaminates.com www.clipart.com www.laminates.com

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Prepared & Signed By: PATEL SUNIL R. & PATEL SANDIP A.