Marketing e Turismo

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INDEX

A Bon, Gustav Le, 77


Ads, Fads and Consumer Culture, 8 Boone, Louis E., 89, 90
advertising, see marketing Botterill, Jacqueline, 131
Adweek, 88 Bowen, John, 125
aesthetic theory, 10 branding
Allure of the Seas, 88, 92 in ancient civilizations, 64
ambivalence, 30 defined, 63–64, 72
American Psychological not created by capitalism, 65
Association, 113 Brenner, Charles, 29
Applbaum, Kalman, 4, 126 Brenner, Michael, 107
Apple corporation, 106 Brunskill, David, 76–77
Argonauts of the Western Pacific, 58 Burnett, Dave, 104
Askegaard, Soren, 123, 128 Bush, Jeb, 94–97, 99
avoidance, 30 businessinsider.com, 105
Buying In: What We Buy
and Who We Are, 108
B
Barmossy, Gary, 123, 128
Barthes, Roland, 22–23 C
Baudrillard, Jean, 32 California Cooler, 2, 6–8
“Mr. Bennett and Mrs. Brown”, 127 “Cash is not king: Jeb Bush’s Super
Bevan, Andrew, 64 PAC problem”, 97
Billions: Selling to the New Chinese Childhood and Society, 109
Consumer, 74 Citizen’s United decision, 96, 97
BMJ, 66 Coca-Cola, 3, 10–11

© The Author(s) 2016 157


A.A. Berger, Marketing and American Consumer Culture,
DOI 10.1007/978-3-319-47328-4
158 INDEX

Collective Search for Identity, 73 Democratic Party, 95


concepts denial, 30
defined negatively, 18 denotation
differentially defined, 17 comparison with connotation
connotation (chart), 19
contrast with denotation, 18 difference from connotation, 18
cultural meanings, 18 literal meaning, 18
Consumer Behaviour: A European Dichter, Ernest, 25, 132, 134–137
Perspective, 123, 128 Doctoroff, Tom, 74
Contemporary Marketing, 89 Dodd, Jan, 117
Cortese, Anthony J., 72 Douglas, Mary, 39, 41–42
Course in General Linguistics, 13 Dracula, 142
Cova, Bernard, 127 Drake, Bruce, 103
Crowd, 77 Dye, Thomas R., 98
“Cruise Companies Learn How to
Cater to Distinct
Market Segments”, 89
Cruise Critic, 87 E
cruise marketing Eco, Umberto, 22
money spent on cruise ego
advertising, 89 defined, 29
typology of cruise market must balance forces of id and
segments, 89 superego, 30
culture relation to environment, 29
as codes, 55–59 Eichler, Alexander, 66
defined, 56 Eisenberg, Lee, 2, 108, 132
differences in cultures, 57–58 Ellis, Richard, 40
imprinting by, 57 Entrepreneur, 107
marketers interest in, 60 Erik Erikson
Culture Code: An Ingenious Way to crises and coping mechanisms
Understand Why People Around (chart), 109
the World Live and Buy as They crises we face as we age, 109
Do, 57 ethical criticism, 10
Cultures of Commodity Branding, 64 Everyday Life in the Modern World, 3
Culture Theory, 40 “Exploring the Morphology of Signs,
Symbols, and Significance”, 13

D
Dalli, Daniele, 127 F
Death of a Salesman, 71 feminist theory, 10
defense mechanisms, 30–31 Fidji perfume advertisements
Democracy in America, 118 Fidji perfume, 20
INDEX 159

metaphors in, 20 Harvard university, 70–71


use of symbols in, 33 Hinsie, L.E., 32
Financial Post, 104 How Customers Think: Essential
fixation, 30 Insights into the Mind of the
Frankenstein, 142 Market, 28
Frankfurt school, 64 “How Donald Trump Broke the
French, 116 Media”, 93
Freud, Sigmund, 26–30, 33, 34, 135 “How Semiotic Ethnography
Frith, Katherine Toland, 79 Solve the riddle: What
Fromm, Erich, 51 Do Chronic Pain Patients
Fuchs, Christian, 111 Want?”, 15
functionalism, 37 Huffington Post, 99, 105
defined, 37–38 Huizinga, J., 25, 26
kinds of (chart), 38
marketers and, 39
I
G icons
Getting Wiser to Teens, 43–44 defined, 18
Goldberg, Fred, 2, 5, 8, 80 difference from indexes and
Goldberg Moser O’Neill, 5 symbols, 18
Google, 125 signify by resemblance, 18
Gramont, Sache de, 116 id
Greenstein, Fred I., 97, 98 defined, 29
grid-group theory, 37, 38, 39–42 relation to ego and superego, 29–30
egalitarians, 39–41 identification, 30
elitists, 39–41 “In Defence of Shopping”, 41–42
fatalists, 39–41 indexes
four lifestyles (chart), 39; defined, 17
individualists, 39–41 difference from icons and
lifestyles and popular culture symbols, 17
preferences; (chart), 40–41 signify by cause and effect, 17
problem of behavior, 39 International Journal of Research in
problem of identity, 39 Marketing, 24
Grotjahn, Martin, 34 “Introduction: Commodity Branding
Guaghan, Anthony J., 96–97 in Archaeological and
Anthropological
Perspectives”, 63
H Invisible Man, 142
Hall, Stuart, 55 Irony of Democracy: An Uncommon
Hamilton, Audrey, 101 Introduction to American Politics
Handbook of Consumer 3rd edition, 98
Motivation, 135 “It’s All in the Game”, 21
160 INDEX

J branding in ancient civilizations, 64


Jagger, Elizabeth, 69–70 broader concept for
Dr. Jekyll and Mr. Hyde, 142 understanding, 52
Jhally, Sut, 131 Claritas/Nielsen typology
Jobs, Steve, 129 (chart), 44, 45
Johnson, Mark, 20 consumer’s journey for a cruise, 84
countries, 115–122
“creatives” in advertising
K agencies, 80
Key, Wilson Bryant, 25, 26 cruise tourism, 79–92
King Kong, 142 culture and consumer
Klapp, Orrin, 73, 74 behavior, 56–58
Klein, Calvin, 123 defense mechanisms and, 30–31
Kline, Stephen, 131 different disciplinary perspectives
Kotler, Philip, 125 on, 10–11
Kurtz, David L., 89, 90 escaping from dominance by
marketers, 150
feminist theory, 124
foreign travel and changing
L codes, 60
Lakoff, George, 20 high status brands in China, 74
Langfelder, Hedy, 132 human psyche and, 26–28
Laroche, Guy, 20 iceberg image, 81
Lazere, Donald, 47 impact on American society, 9–10
Lee, Meg, 80, 89 imprinting and national codings, 57
Lefebvre, Henri, 3, 4 influence on tourism, 83
Leiss, William, 131 interview with Norwegian Line’s
Lien, Marianne Elisabeth, 63, 65 Chief Marketing Officer, Meg
literary theory, 10 Lee., 89
Lotman, Yuri, 22 Marxist semiotics, 124
Lyotard, Jean-François, 77 Maslow’s theory of needs, 126
millennials and, 101–110
millennials want stories not ads, 107
M modernism and
MacCannell, Dean, 82–83 postmodernism, 129
Mann, Robert, 88 and modernity, 63–67
Markens, James, 125 most popular international tourist
marketing countries, 119
anthropology and, 55–61 need to penetrate mental
Barthes on meaning of soap powders attitudes, 60
and detergents, 23 number of books on Amazon.com
behavioral targeting, 91 books on marketing, 125
INDEX 161

number of sites on Google search “Marketing the Self, Buying Another:


and, 125 Dating in Postmodern, Consumer
Patagonia products Society”, 69
and millennials, 105 Marx, Karl, 47–52
permeating American culture, 70 Marxism
political, 93–100 alienation and consumption, 50–51
post-colonial theory, 124 and American Dream, 53
postmodernism and, 128–129 class conflict, 49–50
problems Brazil faces, 121–122 culture of capitalism, 52–54
products “deep core”, 66 dialectical materialism, 48–49
profitability of cruising, 85 Maslow, Abraham, 126
self, 69–78 “Mass Culture, Political Consciousness
sells capitalism and English Studies”, 47
and products, 52 McClosky, Herbert, 98
size of international tourism McGinnis, Joe, 94
industry, 116 metaphor
social media and, 111–122 basic to our thinking, 20
social media and self- communicates by analogy, 19–20
promotion, 75–76 in Fidji “Woman is an Island”
symbiotic relation with advertisement, 20
advertising, 80 simile as weak form of, 20
theoretical foundation for use in marketing, 21–22
advertising, 80 metonymy
Marketing and Modernity, 63 basic to our thinking, 20
Marketing and Semiotics: New communicates by association, 19–20
Directions in the Study synecdoche as weak form of, 20
of Signs for Sale., 14, 121 Mick, David Glen, 13
Marketing Era: From Professional Mike Featherstone, 127
Practice to Global millennials
Positioning, 4, 126 brand preferences, 106
Marketing for Hospitality and Tourism characteristics of, 104
2nd edition, 125 chart with different generations, 102
marketing politics defined, 102
Trump campaign, 93–100 fewer attractions to institutions, 103
2016 campaign spending (chart), 95 Huffington Post report on, 105
marketing theory, 123–129 less trusting of others, 104
marketing the self more burdened by financial
brands and, 72–73 hardships, 103
college resume, 70–72 most racially diverse generation, 104
dating, 69 Pew Report on, 103
imposter identity, 77 small proportion married, 104
styles and their meanings, 73 as target for cruising, 88
162 INDEX

Miller, Arthur, 71 Personality & Politics: Problems


MinnPost, 67 of Evidence, Inference and
Mirzoeff, Nicholas, 93, 95 Conceptualization, 97
motivation research, 131–147 “Pharmaceutical Companies Spent 19
Dichter’s methods, 134–137, Times More on Self-Promotion
143–145 Than Basic Research”, 66
Dichter of cigarette Pine, Maya, 23
lighters, 135–136 political marketing
Dichter on baby food, 138 Jeb Bush campaign, 95–96
Dichter on false role of elites in democracies, 98
assumptions, 138–139 Trump campaign, 93–100
Dichter on horror, 141–143 Politico, 95
Dichter on the burden of the good Portable Postmodernist, 128
life, 145–147 postmodernism
Dichter on the soul collage or pastiche as dominant
of things, 139–140 art form, 78
life of Ernest Dichter, 132–134 defined, 77
random insights from fractured personalities, 77–78
Dichter, 140 projection, 30
Mythologies, 22–23 psychoanalytic Approach to
Marketing, 25–35
psychoanalytic theory, 10, 124
N conscious and unconscious, 26–28
National Public Radio, 113 defense mechanisms, 30–31
neotony, 28 id-ego-superego relationship, 124
New Strategist Books (chart), 43 persona, privata, privatissima, 74
New York Times, 89, 121
Nixon, Richard, 94
Norwegian Epic, 84, 87 R
Rapaille, Clotaire, 55–56, 57–58, 60
rationalization, 31
reaction formation, 31
O reality TV, 93
Oedipus Complex, 124 Reczek, Rebecca Walker, 91
“One of the Difficulties of regression, 31
Psychoanalysis”, 27 Representation: Cultural
Oswald, Laura, 15 Representations and Signifying
Practices, 55
Republican Party, 95
P Richmond, Simon, 117
Peirce, Charles Sanders, 14, 15, 17–18 Romney, Mitt, 99
Pepsi Cola, 3 Rough Guide to Japan, 117–118
INDEX 163

Rubio, Marco, 95 Signs of Our Time: The Secret Meanings


Russians, 115, 118 of Everyday Life, 79, 123
Simmel, Georg, 37
Smith, Hedrick, 115, 118
S Smith, Robert W., 91
Sales, Nancy Jo, 113 Smythe, Dallas, 111
Saussure, Ferdinand de, 13, 14, 15, Social Communication
16–18 in Advertising, 131
Selling of the President, 94 social media
semiotics, 10, 13–17, 64, 79 see signs and advertising (chart), 113
defined, 16 grandiosity, 76
icon, index and symbol impulsivity, 76
in Peirce’s theory, 17 narcissism, 76
language and oppositions, 17 “net effect” and, 76
marketers interest in, 14 online e-personality, 76
Maya Pines overview of, 23 “Peek into what Social Media
relation between signifier is Doing to Girls”, 114
and signifier, 16 time spent with, 112
semiotic ethnography, 15 “Social Media, Social Avatars
sign basic concept, 16 and the Psyche: Is Facebook
“Semiotics and Marketing: New Good For Us?”, 76
Directions in Industrial sociological theory and
Applications”, 24 marketing, 37–46
Sharp, Byron, 125 sociology
shopping defined, 38
cultural alignment strongest functionalism, 38
predictor of preferences, 41 grid-group theory, 39–41
lifestyles all antagonistic, 42 kinds of functions, 38 (chart)
membership in a lifestyle lifestyles, 39–41
basic, 41–2 “The Sociology of Sociability”, 37
Shoptimism: Why the American Solomon, Jack, 79, 123
Consumer Will Keep Solomon, Michael, 123, 128
on Buying No Matter Solomon, Odile, 24
What, 2, 108, 132 Stanford University, 71
Sign see semiotics Stieghorst, Tom, 89
arbitrary relation between signified Strategy of Desire, 25, 134, 136–7, 145
and signifier, 16 Subliminal Seduction, 25
basic concept in semiotics, 16 Summers, Christopher A., 91
can be used to lie, 18 superego
combination of signifier defined, 29
and signified, 16 relation to ego and id, 29
defined, 16 suppression, 31
164 INDEX

symbols United States Department


accidental, 33 of Education
conventional, 3 illiteracy in America, 99
Freud on male and female inmates reading ability in US
symbols, 33–4 Prisons, 99
manifest and latent content, 35 reading ability of juveniles
meaning must be learned, 17–18 in court system, 99
System of Objects, 32

V
VALS typology (Values
T
and Lifestyles), 38, 44
Thompson, Michael, 40
Viking Ocean Cruises, 82
Tocqueville, Alexis de, 118
Voice of the Symbol, 34
Total Media Ad Spending Worldwide
Vuitton, Louis, 108
Chart, 8–9
tourism
importance of “markers”, 83
W
planning for trips, 83
Walker, Rob, 108
size of industry, 82
Wal-Mart, 106
tourist
Waning of the Middle Ages, 25
defined, 82
War of the Worlds, 2, 149
as model for modern man, 82
Washington Post, 108
Tourist: A New Theory
Wells, H. G., 2, 3, 149–150
of the Leisure Class, 82–83
Wengrow, David, 63–64, 65
Trump, Donald J., 93–97, 98,
“Western Modernity
99, 100
and the Disengaged Portrayal
Twenge, Jean, 101
of ‘True Selves’”, 65–66
Twitter, 93
Why We Buy: The Science
of Shopping, 1
Wildavsky, Aaron, 39, 40
U Woolf, Virginia, 127–128
Umiker-Sebeok, Jean, 14, 121 “Working Consumers: the next
Unconscious step in marketing
and iceberg model, 27 theory”, 127
95–5 split in psyche, 28
not accessible, 27
shapes behavior, 27 Z
Underhill, Paco, 1, 56 Zaltman, Gerald, 21, 28
Undressing the Ad: Reading Culture Ziegler, L. Harmon, 98
in Advertising, 79 Zollo, Peter, 43–44

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