PAHCOM

2019 Product & Services Guide

l CONFERENCE SPONSOR l CONFERENCE EXHIBITOR

l 1st Assistant Credentialing Services l National Healthcareer Association (NHA)

l American Association of Medical Assistants (AAMA) l NORCAL Mutual Insurance Company

l American Credit Bureau, Inc. l Pioneer Records Management

American Medical Technologists POS Professional Office Services

l CareCloud l Practice Support Resources, Inc. (PSR)

Compliance PhD Premier Inc.

Compliancy Group l RX2Live

DecisionHealth RxVantage

l Excelsior College Software Advice

l l First Healthcare Compliance Solutionreach

Healthcare Administrative Technology Association (HATA) l Tavoca

l InHealth Systems & Services / Bibbero, an InHealth Company Victory Practice Solutions

l l Kareo l l Washington National

l MedEvolve l Xcenda

Medicare Learning Network (MLN)

MedPro Disposal
ALPHABETICAL LISTING OF CORPORATE MEMBERS
1ST ASSISTANT CREDENTIALING SERVICES
Comprehensive credentialing as well as providing a superior
customer experience is the trademark of 1st Assistant Heidi Henderson
Credentialing Services. Our only focus is credentialing so Owner/President
we can perform at a high level for all of our clients. We 512-585-3506
are experienced in every aspect of payer enrollment for all heidi@1stassistant.net
specialties. We provide on-going maintenance credentialing www.1stCredentialing.com
services, application assistance, as well as primary source
verification services. 1st Assistant wants your credentialing
l done right the first time!

Donald Balasa
AMERICAN ASSOCIATION OF MEDICAL Executive Director
ASSISTANTS (AAMA) 312-899-1500
The American Association of Medical Assistants provides dbalasa@aama-ntl.org
the medical assistant professional with education, www.aama-ntl.org
certification, credential acknowledgment, networking
opportunities, scope-of-practice protection, and advocacy David Knight
for quality patient-centered health care. Director of Membership,
Continuing Education, Operations
The CMA (AAMA): Health Care’s Most Versatile Professional 312-899-1500
l dknight@aama-ntl.org

AMERICAN CREDIT BUREAU, INC. Martin Ferrell

Patients are responsible for approximately 30 to 35% of a President and CEO
practice's revenue. Patient-owed balances are notoriously 800.750.9422 x1415
time consuming and difficult to collect. A practice must mf@acbhq.com
have a collection process in place that is timely, and www.AmericanCreditBureau.com
delivers escalating consequences for non-payment. If a
practice continues to use outdated collection processes, it Sean Smith-Williams
is predicted that 81% of patient-owed balances will never Director of Operations
be recovered. Learn how to collect 3x times more of your 800.750.9422 x1424
patient balances, with far less effort. ssmith@acbhq.com
l www.acbhq.com

Kathy Cilia
AMERICAN MEDICAL TECHNOLOGISTS Director of Marketing, Membership
AMT is the only professional association that offers highest and Operations
quality certification for allied health via practical routes 847-939-3364
such as on-the-job experience or schooling. AMT works kcilia@americanmedtech.org
directly with you to implement cost-effective solutions for www.americanmedtech.org
certifying your staff, and our application and exam process
are fast and user-friendly. All AMT certification exams are Business Development
fully accredited by the National Commission for Certifying 847-823-5169 x390
Agencies (NCCA). srp@americanmedtech.org
 CARECLOUD Jorge Alonso
CareCloud helps medical practices manage patients to Sales Development Rep
payers and everything in-between. 1-877-474-0354
jalonso@carecloud.com
CareCloud’s cloud-based platform helps high-performing carecloud.com
medical practices grow by improving efficiency, increasing
margins and optimizing the patient experience. Our Lucila Insausti
comprehensive suite of tools covers patient management, Field Marketing
revenue cycle management (RCM), electronic health 305-265-4200
records (EHR) and patient experience management. For linsausti@carecloud.com
l more information, visit www.carecloud.com.

COMPLIANCE PHD
Custom Online training. HIPAA, OSHA, Fraud Waste &
Abuse, Safe Patient Handling, Red Flag Rules, Ergonomics, Sales
Firing a Patient, Managing Angry Patients, Generating 720-475-0134
Referrals. New courses added annually. Office managers help@CompliancePhD.com
can easily track training progress, schedule training’s,send www.CompliancePhD.com
automated reminders,quizzes and certificates online
forms, monthly newsletter. Use promo code “PAHCOM”at
checkout for exclusive discounts for pahcom members.

Marc Haskelson
COMPLIANCY GROUP CEO
Compliancy Group gives you confidence in your HIPAA 855-854-4722 Ext 507
compliance with The Guard®, our cloud-based compliance marc@compliancygroup.com
solution built to simplify HIPAA compliance. Our team http://compliancy-group.com/
of Compliance Coaches® guide users through the whole pahcom/
implementation process. We address the full extent of
HIPAA regulation, including Security Risk Assessments, Vinnie Melo
Policies, Procedures, employee training, and more. With Senior Account Manager
The Guard, health care professionals can focus on running 855-854-4722 Ext 517
their practice while protecting their patients. vinnie@compliancygroup.com

DECISIONHEALTH
Along with our flagship publication, Part B News, we also
offer more than 50 newsletters, books and electronic Kathy Updegraff
solutions that help: Marketing Manager
• Physician offices 3012872306
• Hospitals kupdegraff@decisionhealth.com
• Home health agencies and hospices www.codingbooks.com
• Durable medical equipment suppliers
• Clinical laboratories in physician offices, hospitals and http://pbn.decisionhealth.com/
independent settings
• Ambulatory surgery centers

EXCELSIOR COLLEGE Chris Normile

Earn a degree at your own pace and in a way that fits your Healthcare Partnership Manager
lifestyle. Excelsior College will work with you to develop a 518-608-8249
flexible and individualized plan including maximum credit cnormile@excelsior.edu
transfer, earning credit through exams and taking online www.excelsior.edu
courses. Excelsior is affordable, online, nonprofit and
accredited. Our committed, national faculty members, Lynda Holt
and caring, professional staff will help you overcome the Marketing Manager
barriers to achieving your personal, professional, and 518-608-8171
l academic goals. Let us help you succeed. lholt@excelsior.edu
 FIRST HEALTHCARE COMPLIANCE
This turnkey solution integrates live, toll-free support
with a secure, cloud-based centralized management Catherine Short
system providing training, a sample document library for Partnership Marketing Specialist
customizing Policies & Procedures, and multiple tools & 888-543-4778
resources for ongoing compliance management. A 1st info@1sthcc.com
Defense File™ stores and records your pertinent information http://1sthcc.com/
as proof of your established compliance program. An
Anonymous Hotline is also available. SAVE TIME & MONEY…
ll address all your compliance needs, all in one place!

Tim McMullen, JD, CAE

Executive Director
844-440-4282 ext 209
HEALTHCARE ADMINISTRATIVE tim@hata-assn.org
TECHNOLOGY ASSOCIATION (HATA) http://www.hata-assn.org
HATA is the national association representing the interests
of the practice management system industry. Sherri Dumford
Director of External Affairs
844-440-4282 ext 201
sherri@hata-assn.org

INHEALTH SYSTEMS & SERVICES / BIBBERO,

AN INHEALTH COMPANY
For over 30 years, InHealth has provided medical record
systems and products for healthcare organizations across
the U.S. Our mission is to improve the profitable operation Cindy Boyd
of healthcare practices by enhancing a practice’s ability to Senior Consultant
provide quality patient care. 800-809-5131 x-1375
cindy.boyd@inhealth.us
InHealth has partnered with PAHCOM for nearly 25 years
and offers the following unique benefits exclusively to
PAHCOM members:
• 10% discount on all orders
l • 10% PAHCOM bucks on all orders

KAREO
Kareo is the only cloud-based and complete platform Lorena Roberson
purpose built to meet the needs of independent practices. Solutions Consultant
Today we help over 50,000 providers run more efficient 888-775-2736 Option 1
practices, while delivering outstanding care. The Kareo associationreferrals@kareo.com
technology platform is the first to help independent www.Kareo.com
practices find more patients, manage their care with a
fully certified and easy to use EHR, and get paid quickly www.kareo.com/gettingpaid
– all in one complete and integrated package. For more
ll information, visit www.kareo.com.

MEDEVOLVE
MedEvolve helps physician practices to work faster and
more accurately with Practice Management (PM), Revenue Ashley Moore Deitsch
Cycle Management (RCM) and Practice Analytics software VP of Marketing
and services resulting in quicker payment processes and 7708565749
improved patient and staff experiences. ashley.moore@medevolve.com
www.medevolve.com
We use data to give practices a new level of insight, helping
them to identify problem areas and resolve issues quickly www.medevolve.com/contact-us
to improve financial and operational performance.
l
 Alex Bromley
Sales Representative
1-847-957-8337
MEDPRO DISPOSAL alex@medprodisposal.com
Why overpay for the exact same service? We provide www.medprodisposal.com
your facility with a cost-effective solution for regulated
medical waste services, pharma disposal, HIPAA compliant John Kioussis
document destruction and OSHA compliance training with Sales Representative
best in class client service. 1-630-423-0799
johnk@medprodisposal.com
save.medprodisposal.com/pahcom

NATIONAL HEALTHCAREER ASSOCIATION

(NHA)
NHA’s latest product, TEAM Based Care™ helps patient-
centered care teams build a shared, foundational knowledge
in a way that is convenient and manageable within a busy 855-971-7233
work day. To learn more about TEAM Based Care™: certification@nhanow.com
https://www.nhanow.com/team-based-care www.nhanow.com/provider

Since 1989, NHA has been partnering with allied health

education programs, organizations and employers across
the nation to award more than 750,000 allied health
l certifications.

NORCAL MUTUAL INSURANCE COMPANY

Since 1975, NORCAL Mutual Insurance Company has been
a policyholder-owned and physician-directed medical
professional liability company dedicated to ensuring the 844.4NORCAL
availability of affordable and relevant coverage. NORCAL www.norcalmutual.com
Mutual is one of the top ten medical professional liability
companies in the nation, based on direct written premium,
and holds an “A” (Excellent) rating by A.M. Best for its
financial strength and stability.
l
PIONEER RECORDS MANAGEMENT Jim Robinson
The Scanning Service Bureau at Pioneer Records Business Development
Management provides HIPAA compliant full-service 407-330-4747
scanning of your Patients Medical Records for integration JRobinson@ptghome.com
into your existing EMR system. On-site or Off-site, www.PioneerRecordsManagement.
our document conversion services allow you to be com
completely paperless so you can simplify your records
management, reduce footprint and improve efficiencies Ryan Crowley
while maintaining regulatory compliance regarding Patient V.P. Sales & Marketing
Health Information. For more information call the experts 407-321-7434
l in medical records scanning at 407-330-4747 rcrowley@ptghome.com

POS PROFESSIONAL OFFICE SERVICES

Print and Practice Marketing
Online Bill Pay Stacey Christensen
Statement Processing Marketing Director
Automated Past Due Notifications 319.292.2876
Appointment Reminders schristensen@poscorp.com
Digital Messaging www.poscorp.com
Direct Mail and List Management
Patient Experience Surveys
 Erin Bassi
PRACTICE SUPPORT RESOURCES, INC. (PSR)
Account Executive
We are a publisher, bookstore & training resource center
(913) 897-3800
for medical office managers, administrators, physicians,
erin.bassi@psrbooks.com
consultants, doctor recruiters & other important allied
www.psrbooks.com
healthcare professionals. For 20+ years products &
services presented by PSR have reflected commitment to
Nate Bassi
excellence with authoritative & current information. From
Director of IT
these elite sources, this information has enhanced medical
(913) 897-3800
office management, achieved improvement in physician
nate.bassi@psrbooks.com
recruitment & bolstered physician-patient relations.
l www.practicesupport.com

PREMIER INC.
Premier’s Quality & Regulatory solutions provide physician
practices and other providers with the capabilities needed Lisa King
to comply, measure and improve quality and safety Marketing
performance. Products include MIPSwizard, the #1 704-816-6086
registry for Quality reporting to CMS, a self-solution for the lisa_king@premierinc.com
Merit-based Incentive Payment System (MIPS); Clinician http://solutions.premierinc.com
Performance Registry, a full-service solution for MIPS
reporting, and several Qualified Clinical Data Registries to
meet the needs of specialty practices.

Samantha Dockery
RX2LIVE Practice Development Advisor
RX2Live is the first franchise of its type in the medical 3128772558
industry leveraging innovative technology and changes in sdockery@rx2live.com
the healthcare industry to help medical professional’s lower https://illinois.rx2live.com/
health care costs, add additional revenue to their practices
and providing better patient experience. Our Workplace Yolanda Miller
Wellness programs help reduce healthcare costs, worker’s Practice Development Advisor
compensation claims and absenteeism. Our Senior 9197968916
Wellness programs help provide a better quality of life for ymiller@rx2live.com
seniors and new services for centers.
l
RXVANTAGE James Dwyer
RxVantage is a free tool used by thousands of medical Co-Founder & VP of Practice
practices. Engagement
310.853.1987
It simplifies finding reps by name, product or company and james@rxvantage.com
allows reps to schedule appointments directly in custom https://www.rxvantage.com/
online calendars, saving hours of administrative time that
could be devoted to clinical care. Karen Mattocks
VP Business Development
RxAssist aggregates patient assistance programs, providing 310.802.1258
patients with vouchers and grants for products and services. karen@rxvantage.com

Derek Genovese
SOFTWARE ADVICE Senior Marketing Specialist
Software Advice is a free online resource that helps (855) 220-0523
organizations choose the right software. We provide derekgenovese@softwareadvice.
detailed reviews and research on thousands of software com
applications. Our team of software advisors provides free https://www.softwareadvice.com/
telephone consultations to help buyers build a shortlist of
systems that will meet their needs. https://www.softwareadvice.com/
medical/
 Nick Powell
SOLUTIONREACH
Director, Inside Sales
Solutionreach is revolutionizing the patient-provider
801-331-7177
relationship. Why? Because we get it. We know providers
nick@solutionreach.com
want meaningful patient relationships. We also understand
www.solutionreach.com
that demands on physicians and administrative staff rarely
allow for the patient interaction that both sides want.
Jeffrey Ellis
Business Development
That’s why we created the industry’s leading patient relationship
801-331-7867
management platform to empower providers with the tools
jellis@solutionreach.com
they need to maximize patient relationships and foster loyalty.

John Tadlock
TAVOCA President
Tavoca provides best-in-class reminder services for just 5 214-296-4143
cents per appointment. No contract, free setup & free trial john.tadlock@tavoca.com
l www.tavoca.com

VICTORY PRACTICE SOLUTIONS

At Victory Practice Solutions, we understand the daily
challenges of managing a successful business. We respect
the unique aspects of your business and can work within Phyllis A. Tate
the structure of your operations. From turnkey solutions CEO
to assistance with existing processes, Victory Practice 866-706-9006 x700
Solutions is your solution for revenue cycle management phyllis@victorypractice.com
and cash flow optimization. www.victorypractice.com

Get 15% OFF your first year on any contract signed! Call for
a FREE practice analysis!

WASHINGTON NATIONAL
Washington National has helped protect working Americans
from the financial hardship of critical illnesses, accidents Michele Marcellus katherine
and loss of life for more than 100 years. Customers can marcellus@pmagent.net
purchase supplemental health and life insurance products (804) 955-8609
from the comfort of their home or at the worksite through
nearly 2,000 producing agents across the country.
ll

Sandra March
XCENDA
Senior Director, Field Services
As a leader in field reimbursement support, Xcenda
704-357-3071
delivers collaborative services that ensure all aspects of
sandra.march@xcenda.com
reimbursement, provider education, and product access are
www.xcenda.com
addressed for optimal patient access to vital therapies. Our
highly skilled field reimbursement team includes former
Jinny Zwolak
practice administrators, account managers, government
Associate Director, Field Services
affairs managers, district sales managers, certified
727-771-4100 x4296
coders, and pharmacists, bringing years of insight to help
l successfully deliver patient access programs. jinny.zwolak@xcenda.com