Professional Documents
Culture Documents
Chapter 07
Chapter 07
Solutions Manual
to accompany
Auditing: A Practical
Approach
Third Canadian Edition
by
Robyn Moroney
Fiona Campbell
Jane Hamilton
Valerie Warren
CHAPTER 7
Understanding and Testing the Client`s System of Internal Controls
Solutions Manual Chapter 7: Understanding and Testing the Client’s System of Internal Controls 7-
Moroney, Campbell, Hamilton, Warren Auditing: A Practical Approach, Third Canadian Edition
Chapter 7
Understanding and Testing the Client`s System of
Internal Controls
Solutions Manual Chapter 7: Understanding and Testing the Client’s System of Internal Controls 7-
Moroney, Campbell, Hamilton, Warren Auditing: A Practical Approach, Third Canadian Edition
Solutions Manual Chapter 7: Understanding and Testing the Client’s System of Internal Controls 7-
Moroney, Campbell, Hamilton, Warren Auditing: A Practical Approach, Third Canadian Edition
The system should not rely solely on detective controls. Preventive controls are
necessary to support the detective controls because the detective controls are unlikely to
be sensitive enough to detect all errors after they enter the records.
2. Logical access controls – only authorized personnel have access to data and
applications and can perform only authorized tasks and functions.
3. Other ITGCs, including regular and timely back-ups of data, following up and
resolving program faults and errors in a timely manner, following up any
deviations from scheduled processing on a timely basis, and planning
upgrades to programs and applications on a timely basis.
These controls are ‘general’ because they do not relate to a specific program, or
type of transaction process. They apply generally to the IT system.
4. Observation – this means that the auditor observed the control being
performed.
5. Inspection of physical evidence – this means that the auditor inspects the
documents for evidence that the control was performed.
6. Re-performance – this means that the auditor re-performs the control to test its
effectiveness.
The most reliable evidence is re-performance because the auditor obtains direct
evidence on how the control works. However, this test can be very time-consuming and
would not be applied to a very large sample. Inspection of physical evidence is the next
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most reliable test because the auditor gathers evidence about the performance of the
controls in detail. However, the evidence may not be conclusive. For example, finding a
signature authorizing a document does not mean that the person properly checked the
transaction before authorizing it.
Enquiry and observation are limited as evidence gathering techniques because the
employee may not tell the truth, or may perform the control more diligently if the
employee knows that they are being observed. Although the control may be performed
correctly on that occasion, the auditor does not know if the control is always performed
the same way. The auditor would supplement evidence from enquiry and observation
with the evidence gathered from the other two types of tests.
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The documentation assists the auditor because the process of preparing the
documentation prompts the auditor to ask detailed questions in order to gain a full
understanding. An experienced auditor would be able to identify departures from the
systems used at similar organizations and the graphical forms of documentation reveal
quickly the destination of all copies of documents.
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2. Some sales made in January were recorded as being made in December. The
company has a December 31 fiscal year end.
• The internal control objective of timeliness has been violated. Controls put in
place to ensure transactions are recorded in the correct accounting period would
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Other considerations:
• The risk assessment processes at IB appear to not have considered the potential
problems in the foreign currency department, or at least have addressed them in
full.
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• The information system should have produced reports to more senior levels of
these irregularities.
• Control activities, such as performance reviews, should have detected the
common occurrence of the risky trading behaviour, or alerted senior management
to excessive profitability based on risky activity.
• Internal audit department of IB should have provided information on the risky
trades to those charged with governance.
• Finally, transaction level controls should have prevented or detected the large
trades and unbalanced positions.
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supervisor has agreed to add the new supplier (such as a document trail with signatures
or additional authorizations).
b) The auditor observes that no credit sale has been processed which takes a
customer over its credit limit. The two possible explanations are: (1) the preventive
control is working effectively; (2) no customer has tried to purchase items which
take it over its credit limit. In the second case, there is no evidence that the
preventive control is working or not working, because it was not triggered.
c) The transaction could have been authorized by the credit manager (or other
senior manager). The authorization could be because the client has security for
the balance owing. However, the authorization could be inappropriate and be a
case of management override of the control. That is, the manager may have
overridden the preventive control to make a sale for reasons such as receiving a kick-
back from the customer, disregard for company policy against such sales, an
effort to reach sales targets in the department, etc. The auditor would
consider whether there was evidence of higher level authorization of the
transactions, such as reading board minutes, reading correspondence or
memos between the managers, reading the customer file for
evidence of security for the balance due, making enquiries of the relevant
sales managers. The auditor would also consider if other similar transactions (same
sales manager, same client, same product, etc.) are being processed correctly, or if
there is evidence of other sales in excess of credit limits being prevented.
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(b) Four things your friends should do to ensure they create a strong control
environment include:
1. Have a code of conduct and ensure all employees are aware of it and follow it.
7. Hire competent ethical employees.
8. Assign responsibility and authority — have job descriptions.
9. Ensure human resource policies are in place over hiring, training, evaluating,
counselling, promoting and compensating employees
c) List eight control activities they should have in place. Ensure each is relevant to
their business.
• Keep cash locked up
• Limit purchases to only authorized personnel (management).
• Ensure all cash receipts deposited every day.
• Have security system in place.
• Have monthly financial statements prepared and review them each month.
• Ensure staff take vacations.
• Have all accounts (especially cash) reconciled monthly and reviewed by
someone other than preparer.
• Limit access to sales and purchasing modules to only servers and the
receiver.
(Students may also include any other relevant and reasonable controls.)
(b The auditor would approach discussions with client staff with professional
scepticism. This means that the auditor does not assume the client staff are lying,
but the auditor has a questioning mind, being alert to conditions which may
indicate possible errors or fraud. The auditor makes a critical assessment of any
statements by the staff. For example, do the statements make sense given what
the auditor knows about the client and in the context of other evidence gathered?
What other evidence could be obtained to support the statements? How much
would the auditor expect the staff to know about bank reconciliations performed by
other staff at other periods? The auditor cannot assume that staff would lie and
not ask them about the audit, but the auditor cannot rely on staff statements alone.
c) The staff changes impact on the controls testing program because the auditor
would require evidence that the performance of bank reconciliations was similar in
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different periods. The auditor would be careful to obtain evidence about the
performance of the controls from each period. If there was any evidence that
performance was poor during any sub-period, the auditor would seek to obtain
additional evidence about control performance, or increase the substantive
testing.
b) Accuracy is affected by the raw data and the calculations. Controls could be over
the entry of data (e.g. hours worked, approved pay rates linked to the position
classification, limits on total amounts calculated to prevent 10 hours being entered
as 100 hours because the total would be over the approved limit), and over the
calculations (e.g. reasonableness tests such as overall limits on total payments).
c) Occurrence relates to whether the payment is for hours actually worked, there
would need to be a control that did not allow payment to be made until a
supervisor had authorized the hours worked; controls to prevent duplicate
payments (i.e. same worker paid twice for hours worked). There should be a
reconciliation between payments made and recorded in the general ledger with
records of hours worked via the payroll report.
d) Tests of controls could include use of dummy data (feed in new data to determine
if the controls prevented the payment if it was not authorized, feed in deliberately
incorrect data, such as duplicate payments); gathering documentary evidence of
approvals of hours worked; reconciling hours worked for a pay period with total
payments made that period; seeking documentary evidence for supervisor reviews
of salary payments etc.
Purpose of test:
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The purpose of this test is to verify that the payroll reconciliation control for
hours worked with overall payments is adequately designed and implemented
for the 12 months ending 31 December 2020.
Work to be performed:
Select two payroll reconciliations from different months, tie the total payments
as per the general ledger to the payroll report, and the payments on the payroll
report with the approved hours worked, tie the payments listed on the payroll
report to the bank statement, and vouch all differences between the payroll
report and the approved hours worked, and payroll report with general ledger
and bank statement greater than 10% to supporting documentation to ensure
valid reconciling items and that the reconciliation has been performed
correctly. Ensure the reconciliation has been prepared and reviewed on a
timely basis.
Findings/results of testing:
Conclusion:
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small size of the accounts department, should include periodic reviews of transactions
authorized and processed at lower levels.
There appears to be a lack of adequate segregation of duties, both Kristen and Julie are
involved in opening mail, processing transactions, banking, bank reconciliations, and
payroll. These duties should be segregated so that staff handling cash are not also able
to record transactions. Bank reconciliations and reviews of journal postings should be
done by Sarah or Peter, and they should also be authorizing transactions. There appears
to be no separate HR function and there is a danger that payroll is not valid.
Overall, the internal controls appear to have deficiencies. The documentation should be
completed by Sarah and she should take more responsibility for overseeing the
operations of the accounts department. Peter does not appear to be performing the
necessary authorization and supervision roles.
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Cancel
documents used
to support
payment to
prevent reuse
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payables. The cheque has been drawn against the bank account, but the payment
is not for a liability owing for goods purchased.
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Purchase order
initiated
Approval of
purchase order
Purchase order
sent to suppliers
from an
approved
supplier list
Goods are
transported from
Southeast Asia
by ship
Goods are
delivered by
truck to Hardies
Wholesaling
central
Awarehouse
receiving
report is
generated by the
receiving
department
when goods
Receiving are
report
received
is forwarded to
the accounts
department for
maching with
the purchase
order and
Theinvoice
purchase
order and
invoice are
intered into the
general ledger
Accounts
payable creates
a voucher to
request payment
of the invoice
Payment is
approved and a
cash payment is
made
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b) Other options available to the auditor include testing other controls that could
perform the same function, that is, what other controls exist to prevent or detect
the WCGW (what can go wrong)? Further, would failure of the control being tested
necessarily lead to a potential material misstatement in the financial statements?
For example, is the control aimed at behaviour which does not impact on the
financial statements (e.g., making sure that inventory is sorted correctly by colour
on the shelves is not relevant to the financial statements)? If the auditor concludes
that the controls relevant to preventing or detecting an error are likely to result in a
material misstatement in the financial statements then the auditor would increase
substantive testing.
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monitor audit quality and write reports on the overall level of audit quality .
Finally, the working papers could be used as evidence in legal disputes
between auditors and their clients or other interested parties.
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Case Study 7.20 Integrative Case Study — Armstrong, Aldrin & Collins
Professional Corporation
a) Memo
To: Partner
From: Student
Risk for the engagement will be set as high because of the following:
• The bank specifically requires that the financial statements are prepared in
accordance with GAAP (in particular, AAC plans to follows Canadian
ASPE). This will be a first time audit and the first time the financial
statements will be prepared in accordance with GAAP.
• While the controller is a designated accountant, he has had problems
keeping up to date with the standards as they change, leading to higher risk
that the financial statements are not in accordance with GAAP.
• Additionally, the shareholders of the company are too busy to worry
themselves with accounting matters. This indicates a weak control
environment.
APPROACH
The approach for the engagement will be primarily substantive because:
• The controller demonstrates a lack of understanding of GAAP, which
suggests a poor control environment therefore it is unlikely we will be able
to rely upon controls.
b) Draft Report
To: Client
From: CPA Student
Passwords
Weakness: Passwords to enter the system are saved on staff computers for
automatic login.
Implication: This could allow anyone with access to an AAC computer to access
the system, read confidential client files and perhaps change information.
Recommendation: Staff members are to enter their personal password manually
each time they log into the website and passwords are to be changed frequently.
Passwords are to be of a prescribed minimal number of characters and combine
numeric and alphabetic characters.
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Simultaneous Access
Weakness: It is possible for two users to access the same archived file at the
same time.
Implication: This may result in staff making inconsistent changes to file
information. If a senior staff member is reviewing working paper file information at
the same time that another staff is entering or changing file information, a risk
exists that the information being reviewed is not the final version of the file
contents.
Recommendation: Allow only one staff member to access a particular file at any
one time. The working paper needs to be described as finalized to ensure that the
final, pre-review working paper is being reviewed.
Access to Functions
Weakness: No controls are described that would restrict the functions that may be
performed in the software by any staff member.
Implication: An unauthorized staff member to access/print financial statements
and assurance reports or file income tax returns without the approval or
knowledge of senior staff.
Recommendation: Install appropriate access controls. All software functions
dealing with communications with persons outside the firm must be approved by
an appropriate senior staff member through the use of separate supervisory
passwords.
PROGRAM CHANGES:
Weakness: “ClientPrep” software updates are sent directly to the website host
which notifies AAC after a change has been made.
Implication: Employees at the ISP have the ability to make unauthorized or
incorrect changes (e.g., improper access to program changes, confidential client
information). Changes may be made to both programs and web links with only an
e-mail from Michelle Collins, and if anyone is able to send an e-mail from
Michelle’s e-mail address, further unauthorized program changes can be made.
Recommendation: Restrict program changes by requiring that Michelle or an
appropriate emergency substitute attend the ISP offices and enter an
authorization password to make changes to the program or web links.
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to this back-up server at least on a daily basis. This will also keep backups offsite,
which will increase data recovery in the event of a fire or flood at AAC’s office.
Virus Protection
Weakness: Confidential files are scanned by a program that AAC has no control
over.
Implication: This could result in unauthorized copies of files being made or files
being transmitted to unauthorized third parties without AAC’s knowledge.
Recommendation: Discuss with your computer consultant random ways of using
anti-virus software that would prevent an unauthorized person from altering data.
Updates
Weakness: The annual update (or any other revision) of “ClientPrep” is sent
directly to the website host who makes the necessary changes to the “ClientPrep”
program stored on the server and sends notification of the change to AAC.
Implication: This could result in unauthorized copies of files being made or files
being transmitted to unauthorized third parties without AAC’s knowledge.
Recommendation: Discuss with your computer consultant random ways of using
anti-virus software that would prevent an unauthorized person from altering data.
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A sales transaction begins with the receipt of the customer purchase order via the
inventory management system, Swift. Swift is a custom-made software package
that has an interface through a secured site key to retailer inventory systems.
When inventory balances at retailers get below a pre-determined amount (which is
established and updated by the customer), the system automatically alerts the
customer to complete a purchase order on-line.
Purchase orders are initiated in Swift based on a master price file and the
available inventory in the warehouse. Swift does not allow quantities to be
ordered greater than the amount on hand in the warehouse. Once the purchase
order is completed by the customer, a credit limit check is automatically performed
by the system against pre-determined limits maintained in the customer master
file. If the customer exceeds their limit, the system will reject the order. Once the
credit check is successful, the system will generate the sales order.
Each day, the warehouse manager downloads the outstanding sales orders to
hand held computers for his team. Warehouse personnel collect the goods and
take them to the packaging staging area. Here, they scan the bar codes of each
product with the hand held computer that is linked to Swift. This creates the
dispatch note in Swift, which is automatically matched to the sales order. Only
when there is match, does the approval box get activated. The Shipping
Supervisor electronically signs off on the dispatch note by entering his passcode
to approve the dispatch note.
The goods are boxed up and placed in the secure caged areas for the Cloud 9
drivers to pick up the following day. In the morning, drivers print the approved
dispatch notes and arrange their delivery schedule. Upon delivery, the customer
signs the dispatch note confirming receipt of goods. That copy is sent to the billing
team. Any undelivered items are returned to the cage.
At the end of the day, the warehouse manager reviews the unfilled sales order
report and contacts the customer service representative to notify the customer of
when the expected delivery for their items would be.
When goods are returned, they are received in the warehouse and scanned.
Once the dispatch report is signed, the system automatically generates the
invoice, which is maintained in “draft” status for the billing team. The billing team
matches the draft sales invoice to the returned dispatch note. Final invoices are
printed in duplicate at 4pm each day and mailed to the customer. The invoice
copy and signed dispatch note are stapled and put on the customer’s file. After
Case Study — Cloud 9 (Continued)
the print run, an exception report is generated to catch any shipments for which
the final bill was not issued. The signed dispatch note file is checked regularly to
catch any unmatched notes.
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Once the invoice is printed, the receivables and sales entries are recorded
automatically by the system. The system automatically posts the sales in the sub-
ledger to general ledger.
Most customers pay by EFT. Each morning, the A/R clerk downloads from on-line
banking the receipts received the previous day. The amounts are applied to the
customer’s accounts receivable balance in the sub-ledger system. Once each
receipt is entered, a batch report of postings to Accounts Receivable is generated
and reconciled back to the direct banking receipts. That reconciliation is reviewed
and approved by Carla. Any unapplied cash receipts are posted to a dummy
account until they can be cleared against a specific customer. The dummy
account balance is reviewed weekly for unapplied balances that need
follow-up.
• Do you ever have cash that you can’t determine what customer or invoice
against which it should be applied?
For an IT Manager
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• Overall, there is such a reliance on the IT systems that the audit team would
want to get an IT specialist involved to help review the general controls
(access, change management, backups) as well as help understand exactly
what happens to the data that gets entered.
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PART 2
1. Use your worksheet from the case study assignment in Part A to complete this part of
the assignment. In column four include the transaction level internal controls Cloud 9
has implemented to prevent and/or detect potential errors.
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3. Josh has partially completed the testing for selected controls over the sales/accounts
receivable and cash receipts processes. He has asked you to complete the testing for
him. All information has been provided by the client (refer to the appendix). Document
your findings on the working papers Josh has started (see the tables below) and then
conclude with your assessment on the overall effectiveness of the controls tested.
4. Using the results of your control testing, assess the control risk for the following
assertions and write your conclusions in the following worksheet. Use the information
you provided in the worksheet completed for requirement 1 to focus your controls
testing on the significant assertions.
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Solution
1. Controls
Potential Assertions
Significant Process
Misstatements
Sales/Accounts Credit memos are not Sales - Occurrence; Credit memos > $10,000 ar
Receivable Process issued or recorded for Accounts Receivable - director. All others are app
returns on a timely Existence
basis or at all.
Invoice misstates the Sales - Accuracy; Accounts Draft sales invoices are agr
quantity of goods Receivable - Valuation;
shipped or incorrect Inventory - Valuation;
pricing. COGS - Accuracy
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Proper credit Allowance for Bad Debt - Credit limit check is automa
authorization is not Completeness master file.
obtained for
wholesaler
transactions.
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Cash Receipts Cash receipts are not Accounts Receivable - Bank reconciliations are pre
recorded when Completeness; Cash -
received. Completeness
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1.
2.
2.
2.
2.
2.
2.
2.
2. Complete testing
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Cloud 9
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Controls Testing —
Sales/AR Process
AIM
SAMPLE
RESULTS
Invoice
Sale matches Shipping
Amount Shippin Supervisor
Sales (exc g Note Shipping authorization
Invoice # Date Customer Name GST) (A) Note # (B)
D001255
4 125542 2/16/20 Rebel Sport – 42
20 Sunshine Coast
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517.32
3/2/202 D001259
5 125987 0 Myer – Moncton 675.28 87
For purposes of this case study, sample tests 9-19 have been removed. There
were no exceptions noted in the results.
2 11/4/20 D001340
2 134063 20 Myer – Moncton 752.20 63
A To complete this test, we agreed the sales invoice to the shipping note,
ensuring it was signed by the customer.
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B To complete this test, we reviewed the shipping note noting the encrypted
passcode symbol. As passcodes are not printed, our IT specialists will perform
control testing around passcode entry and the generation of the shipping note
once entered.
x It was noted on the shipping note that a customer signature was not obtained.
Upon discussion with the billing team, it was determined that the customer was
called to verify receipt of the goods. This should have been noted on the
shipping note to prove that the goods were received and the control was
performed properly.
CONCLUSION
With the exception noted in the testing above, we cannot conclude at this time that
the control around matching the sales invoice to the shipping note is working
effectively. To be able to rely on this control, we would need to increase our sample
size by another 15 (assuming no exceptions found).
Cloud 9
December 31,
2020
AIM
SAMPLE
We haphazardly selected 25 workdays from the entire year in order to test the
reconciliation of daily bank receipts to A/R.
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RESULTS
Solutions Manual Chapter 7: Understanding and Testing the Client’s System of Internal Controls 7-
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FFor purposes of this case study, sample tests 9-19 have been removed. There were no excep
CONCLUSION
Based on the results above, the control appears to be operating effectively throughout the entire period
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