Professional Documents
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PBL Project
PBL Project
TELEGRAM BOT
REGISTERED NUMBER: - 2100050029
NAME: - A.UMESH CHANDRA
A PROJECT REPORT
IN
PROJECT BASED LEARNING
KL UNIVERSITY
VADDESWARAM
SEPTEMBER 2022
ABSTRACT
Chatbots are generally touted as a revolution in the manner users interact with
technology and businesses. They have a simpler interface compared with traditional
applications, as they only need users to chat. The chatbots are meant to understand
and perform the tasks the user demands from them, at least in theory.
Many industries are shifting their customer service to chatbot systems because of the
huge drop in the cost compared to actual human beings and the robustness and
constant availability. Chatbots provide a degree of user support without substantial
additional cost.
In the present day, chatbots are utilized in multiple scenarios, ranging from menial
activities like displaying time and weather data to more complex operations like
rudimentary medical diagnosis and customer communication/support. We can devise
a chatbot that supports the customers when they ask specific questions about the
product. We can build a personal assistant chatbot that can handle fundamental
activities and work as a reminder to remind different day-to-day activities like time to
head to a meeting or the exercise.
There are various options available to us when it comes to where we can deploy the
chatbot, and one of the most common utilizations is social media platforms, as most
people utilize them on a general basis. The same can be said of instant messaging
applications, though with some caveats