Juan Pablo Hidalgo
MECHATRONICS ENGINEER
Languages
……………………………………………
Education
…………………………………………
EUDE European Business
School - MBA
Jan 2016 – Apr 2017
Militar University Nueva
Granada – Engineering Degree
Jan 2004 – Dec 2010
Hobbies
…………………………………………
Drawing
Chess
Courses
……………………………………….
 Customer service,
Universidad Ecci Apr-
jun 2019
 Basic Maintenance,
Baker Hughes – Macae
RJ, Brasil Apr - 2012
 Basic Soldering, Baker
Hughes – Macae RJ,
Brasil Apr - 2012
Profesional profile
Engineer with experience in technical, commercial and customer service support, currently
seeking a new position as a technical support or roles related with customer service. I am
currently looking to resume my career after an extended hiatus, during which I was taking care
of my family and doing some volunteer work in Colombia.
Experience
Business developer manager - Bilstein Group (Euroliquidos)- Jan 2019 – Dec 2019
 Analyze different indicators with the direction and regional managers in LA in order to
formulate a work plan, as well as strategies to position the febi and blueprint brands and
carry out studies to identify the needs of customers and markets.
 Sales management for the English and Spanish Caribean area.
Technical consultant Latin America - Bilstein Group (Euroliquidos) - Jan 2016– Dec 2018
 Technical support to clients and workshops. Bring "Technical Competence" within the
team and to the Latin American markets in general.
 Processing and monitoring of warranties requested in Latin America..
 Translation of technical documents into Spanish.
 Periodic visits to workshops in order to detect failures or new strategies for products.
 Update and alert Product Management in head quarters for future opportunities.
Head of Technical Service - Maco S.A.S - Sep 2014- Oct 2015
 Supervision and execution of the different works assigned to the projects and
maintenance area, supporting both clients and the company's project department in
estimating the cost of labor, materials and execution times of the services offered.
Maintenance (PEF) - Solla S.A.- Mar 2013- Mar 2014
 Responsible for the execution of the different preventive, predictive and corrective
maintenance in the plant, coordinating technical work teams in rotating shifts,
estimating costs of materials, labor and execution times.
Technical Engineer Tech I - Baker Hughes - Sep 2011- Dec 2012
 Preventive and corrective maintenance of Trutrak vertical drilling motors.
 Estimation of equipment delivery times, complying with delivery deadlines and assigned
budgets in a timely manner.
Maintenance agreement representative - Kaeser compressors - Apr 2010 – May 2011
 Proposals and sales of maintenance packages for compressors, dryers and boosters,
executing the maintenance plan and providing support to each of the companies with
current agreements, working together with the sales and applications department.