Data analysis and Interpretation

1. Customers investment in equity market.

Number Yes No 65 35

Percentage 65% 35%

Customer investment in equity market

35

Yes 65 No

Interpretation:

2. With which financial service provider does the customer have demat account.

Number Service Provider Motilal Oswal India Bulls ICICI Reliance Money Angel Broking Share Khan Others 17 13 19 11 7 3 30

Percentage 17% 13% 19% 11% 7% 3% 30%

Financial service provider

7 11 3 19 ICICI Motilal Oswal India Bulls Reliance Money 13 17 Angel Broking Share Khan Others

Interpretation:

3. Is the customer aware of depositories in India.

Number Yes No 60 40

Percentage 60% 40%

Awareness of depositories

40

60

Yes No

Interpretation:

4. Number of depositories in India, as per customer response.

Number Response 2 3 4 5 44 23 13 20

Percentage 44% 23% 13% 20%

Number of depositories according to customer

5

4 Number of depositories according to customer

10

20

30

40

50

Interpretation:

5. Which depository holds customers account.

Number Depository NSDL CDSL 62 38

Percentage 62% 38%

Depository holding customer's account

38

62

NSDL CDSL

Interpretation:

6. Role of depositories in India according to customer.

Number Role of depositories Cost Effective Facility of nominations Reduction of paperwork Elimination of risk of physical certificate 15 22 38 25

Percentage 15% 22% 38% 25%

Role of depositories

25

15

Cost Effective 22 Facility of nominations Reduction of paperwork

38 Elimination of risk of physical certifcate

Interpretation:

7. As per customers response, the regulator of depositories is

Regulator of depositories Reserve Bank of India SEBI Ministry of Finance

Number 48 31 21

Percentage 48% 31% 21%

Regulator's of depositories

21 48 RBI SEBI 31 Ministry of Finance

Interpretation:

8. According to customers the constituents of Depository System are

Number Entities Depository Depository Participants Companies Investors Banks Government 100 94 87 39 43 64

Percentage 100% 94% 87% 39% 43% 64%

Entities Constituting Depositories

100 90 80 70 60 50 40 30 20 10 0

Entities Constituting Depositories

Interpretation:

9. Legal entity of depositories as per customer is

Number Entity Public Company Private Company Government Institution Stock Exchange 20 14 41 25

Percentage 20% 14% 41% 25%

Entity of Depositories according to customers

25

20 Public Company 14 Private Company Government Institution 41 Stock Exchange

Interpretation:

10. Customers perceive Depositories are organizations operated as

Number Motive For Profit Not for Profit 41 59

Percentage 41% 59%

Motive of Operations

41

59

For Profit Not for Profit

Interpretation:

11. Number of customers think financial statements of Depositories are disclosed

Number Results are disclosed YES NO 19 81

Percentage 19% 81%

Results are disclosed

19

YES NO 81

Interpretation:

12. According to customers, various securities Depositories can hold and act as clearing are

Number Various Securities Equity Govt. Securities Mutual Funds Exchange Traded Funds Corporate Bonds 100 17 42 25 18

Percentage 100% 17% 42% 25% 18%

Securities customers think Depositories can hold

100 90 80 70 60 50 40 30 20 10 0 Equity Govt Securities ETF Mutual Funds Corporate Bonds Securities customers think Depositories can hold

Interpretation: