Date Time (Local) Eyeballs Zeroes Completed Calls Requests

Monday,10 Sep,12 7 5 0 2 2
Monday,10 Sep,12 8 6 0 2 2
Monday,10 Sep,12 9 8 3 0 0
Monday,10 Sep,12 10 9 2 0 1
Monday,10 Sep,12 11 11 1 4 4
Monday,10 Sep,12 12 12 0 2 2
Monday,10 Sep,12 13 9 1 0 0
Monday,10 Sep,12 14 12 1 0 0
Monday,10 Sep,12 15 11 2 1 2
Monday,10 Sep,12 16 11 2 3 4
Monday,10 Sep,12 17 12 2 3 4
Monday,10 Sep,12 18 11 1 3 4
Monday,10 Sep,12 19 13 2 2 3
Monday,10 Sep,12 20 11 1 0 0
Monday,10 Sep,12 21 11 0 1 1
Monday,10 Sep,12 22 16 3 0 2
Monday,10 Sep,12 23 21 5 3 3
Tuesday,11 Sep,12 0 9 3 1 1
Tuesday,11 Sep,12 1 3 2 0 1
Tuesday,11 Sep,12 2 1 1 0 0
Tuesday,11 Sep,12 3 1 1 0 0
Tuesday,11 Sep,12 4 1 1 0 0
Tuesday,11 Sep,12 5 1 1 0 0
Tuesday,11 Sep,12 6 7 3 2 3
Tuesday,11 Sep,12 7 10 0 2 2
Tuesday,11 Sep,12 8 11 2 0 0
Tuesday,11 Sep,12 9 15 2 0 0
Tuesday,11 Sep,12 10 12 1 1 1
Tuesday,11 Sep,12 11 16 1 0 0
Tuesday,11 Sep,12 12 5 1 0 0
Tuesday,11 Sep,12 13 11 2 1 1
Tuesday,11 Sep,12 14 19 1 1 2
Tuesday,11 Sep,12 15 19 1 2 2
Tuesday,11 Sep,12 16 19 3 1 1
Tuesday,11 Sep,12 17 23 5 0 0
Tuesday,11 Sep,12 18 21 1 7 8
Tuesday,11 Sep,12 19 28 2 8 9
Tuesday,11 Sep,12 20 22 2 7 7
Tuesday,11 Sep,12 21 19 6 5 5
Tuesday,11 Sep,12 22 26 10 2 6
Tuesday,11 Sep,12 23 15 12 0 3
Wednesday,12 Sep,12 0 9 2 0 1
Wednesday,12 Sep,12 1 6 0 1 1
Wednesday,12 Sep,12 2 3 3 0 1
Wednesday,12 Sep,12 3 2 2 0 0
Wednesday,12 Sep,12 4 1 1 0 0
Wednesday,12 Sep,12 5 1 1 0 1
Wednesday,12 Sep,12 6 7 2 3 4
Wednesday,12 Sep,12 7 10 5 2 5
Wednesday,12 Sep,12 8 28 2 8 8
Wednesday,12 Sep,12 9 25 1 5 6
Wednesday,12 Sep,12 10 25 3 3 4
Wednesday,12 Sep,12 11 29 2 7 8
Wednesday,12 Sep,12 12 32 2 8 8
Wednesday,12 Sep,12 13 23 0 9 9
Wednesday,12 Sep,12 14 25 1 5 6
Wednesday,12 Sep,12 15 26 4 7 11
Wednesday,12 Sep,12 16 27 4 7 7
Wednesday,12 Sep,12 17 19 1 5 7
Wednesday,12 Sep,12 18 24 3 4 4
Wednesday,12 Sep,12 19 20 2 5 6
Wednesday,12 Sep,12 20 20 2 2 3
Wednesday,12 Sep,12 21 29 4 4 4
Wednesday,12 Sep,12 22 18 2 4 5
Wednesday,12 Sep,12 23 14 6 2 5
Thursday,13 Sep,12 0 11 11 0 2
Thursday,13 Sep,12 1 6 6 0 1
Thursday,13 Sep,12 2 5 5 0 3
Thursday,13 Sep,12 3 2 2 0 2
Thursday,13 Sep,12 4 1 1 0 0
Thursday,13 Sep,12 5 1 1 0 1
Thursday,13 Sep,12 6 4 1 2 2
Thursday,13 Sep,12 7 10 1 1 1
Thursday,13 Sep,12 8 9 1 1 1
Thursday,13 Sep,12 9 14 4 0 0
Thursday,13 Sep,12 10 15 3 2 2
Thursday,13 Sep,12 11 14 5 1 2
Thursday,13 Sep,12 12 18 3 4 5
Thursday,13 Sep,12 13 18 7 3 4
Thursday,13 Sep,12 14 12 3 0 1
Thursday,13 Sep,12 15 17 4 3 3
Thursday,13 Sep,12 16 23 1 2 3
Thursday,13 Sep,12 17 21 3 1 3
Thursday,13 Sep,12 18 21 3 3 3
Thursday,13 Sep,12 19 19 3 7 8
Thursday,13 Sep,12 20 13 0 3 3
Thursday,13 Sep,12 21 25 4 6 7
Thursday,13 Sep,12 22 25 2 2 3
Thursday,13 Sep,12 23 21 6 4 7
Friday,14 Sep,12 0 10 1 3 4
Friday,14 Sep,12 1 10 9 2 5
Friday,14 Sep,12 2 5 3 1 3
Friday,14 Sep,12 3 3 3 0 1
Friday,14 Sep,12 4 1 1 0 1
Friday,14 Sep,12 5 5 4 1 2
Friday,14 Sep,12 6 7 2 2 3
Friday,14 Sep,12 7 9 1 2 2
Friday,14 Sep,12 8 10 1 1 1
Friday,14 Sep,12 9 22 2 4 4
Friday,14 Sep,12 10 11 5 1 2
Friday,14 Sep,12 11 22 2 3 4
Friday,14 Sep,12 12 18 2 3 4
Friday,14 Sep,12 13 20 2 1 1
Friday,14 Sep,12 14 23 3 1 2
Friday,14 Sep,12 15 20 5 2 3
Friday,14 Sep,12 16 18 3 3 4
Friday,14 Sep,12 17 34 4 3 5
Friday,14 Sep,12 18 40 2 8 9
Friday,14 Sep,12 19 46 6 9 10
Friday,14 Sep,12 20 38 4 8 9
Friday,14 Sep,12 21 49 6 8 9
Friday,14 Sep,12 22 60 3 18 20
Friday,14 Sep,12 23 68 18 24 29
Saturday,15 Sep,12 0 45 2 23 24
Saturday,15 Sep,12 1 37 1 12 14
Saturday,15 Sep,12 2 38 17 22 27
Saturday,15 Sep,12 3 17 2 5 7
Saturday,15 Sep,12 4 5 1 0 0
Saturday,15 Sep,12 5 1 1 0 1
Saturday,15 Sep,12 6 3 3 0 0
Saturday,15 Sep,12 7 9 7 1 1
Saturday,15 Sep,12 8 13 10 2 3
Saturday,15 Sep,12 9 14 9 1 3
Saturday,15 Sep,12 10 20 5 2 3
Saturday,15 Sep,12 11 23 5 2 2
Saturday,15 Sep,12 12 28 11 2 2
Saturday,15 Sep,12 13 34 6 6 7
Saturday,15 Sep,12 14 34 11 6 10
Saturday,15 Sep,12 15 31 15 3 8
Saturday,15 Sep,12 16 20 3 4 5
Saturday,15 Sep,12 17 42 9 8 8
Saturday,15 Sep,12 18 59 25 15 25
Saturday,15 Sep,12 19 73 38 17 34
Saturday,15 Sep,12 20 53 15 13 20
Saturday,15 Sep,12 21 59 4 15 20
Saturday,15 Sep,12 22 69 26 24 34
Saturday,15 Sep,12 23 61 32 16 24
Sunday,16 Sep,12 0 44 2 17 20
Sunday,16 Sep,12 1 38 3 17 17
Sunday,16 Sep,12 2 29 2 13 15
Sunday,16 Sep,12 3 14 2 4 6
Sunday,16 Sep,12 4 6 6 0 3
Sunday,16 Sep,12 5 5 5 0 1
Sunday,16 Sep,12 6 3 3 0 2
Sunday,16 Sep,12 7 3 0 0 0
Sunday,16 Sep,12 8 8 2 1 2
Sunday,16 Sep,12 9 11 3 3 3
Sunday,16 Sep,12 10 20 2 1 1
Sunday,16 Sep,12 11 19 5 2 2
Sunday,16 Sep,12 12 18 3 3 4
Sunday,16 Sep,12 13 21 4 0 0
Sunday,16 Sep,12 14 23 13 4 7
Sunday,16 Sep,12 15 14 3 3 3
Sunday,16 Sep,12 16 25 5 3 3
Sunday,16 Sep,12 17 17 2 2 3
Sunday,16 Sep,12 18 18 1 3 3
Sunday,16 Sep,12 19 16 2 1 2
Sunday,16 Sep,12 20 25 10 7 10
Sunday,16 Sep,12 21 25 11 5 5
Sunday,16 Sep,12 22 13 2 2 3
Sunday,16 Sep,12 23 11 2 2 3
Monday,17 Sep,12 0 11 5 0 2
Monday,17 Sep,12 1 6 6 0 2
Monday,17 Sep,12 2 3 3 0 1
Monday,17 Sep,12 3 1 1 0 0
Monday,17 Sep,12 4 2 1 0 1
Monday,17 Sep,12 5 4 1 1 1
Monday,17 Sep,12 6 7 0 4 4
Monday,17 Sep,12 7 11 4 0 0
Monday,17 Sep,12 8 6 1 1 1
Monday,17 Sep,12 9 16 0 4 4
Monday,17 Sep,12 10 21 4 1 3
Monday,17 Sep,12 11 11 4 0 0
Monday,17 Sep,12 12 13 1 2 2
Monday,17 Sep,12 13 19 3 1 2
Monday,17 Sep,12 14 19 3 0 1
Monday,17 Sep,12 15 20 3 1 1
Monday,17 Sep,12 16 23 7 3 5
Monday,17 Sep,12 17 23 3 8 10
Monday,17 Sep,12 18 35 7 8 9
Monday,17 Sep,12 19 31 6 8 9
Monday,17 Sep,12 20 21 2 4 4
Monday,17 Sep,12 21 27 3 2 3
Monday,17 Sep,12 22 18 1 6 6
Monday,17 Sep,12 23 29 7 3 7
Tuesday,18 Sep,12 0 28 18 3 13
Tuesday,18 Sep,12 1 4 2 2 2
Tuesday,18 Sep,12 2 9 9 0 7
Tuesday,18 Sep,12 3 4 4 0 3
Tuesday,18 Sep,12 4 1 1 0 0
Tuesday,18 Sep,12 5 2 0 0 0
Tuesday,18 Sep,12 6 2 0 0 0
Tuesday,18 Sep,12 7 9 1 3 3
Tuesday,18 Sep,12 8 11 1 2 2
Tuesday,18 Sep,12 9 15 1 0 1
Tuesday,18 Sep,12 10 16 2 0 1
Tuesday,18 Sep,12 11 12 2 2 4
Tuesday,18 Sep,12 12 18 2 3 3
Tuesday,18 Sep,12 13 17 3 0 0
Tuesday,18 Sep,12 14 20 2 1 4
Tuesday,18 Sep,12 15 17 4 1 3
Tuesday,18 Sep,12 16 20 5 3 3
Tuesday,18 Sep,12 17 18 4 3 4
Tuesday,18 Sep,12 18 17 4 1 1
Tuesday,18 Sep,12 19 26 4 6 8
Tuesday,18 Sep,12 20 21 3 2 5
Tuesday,18 Sep,12 21 24 6 4 5
Tuesday,18 Sep,12 22 17 5 5 6
Tuesday,18 Sep,12 23 14 11 1 3
Wednesday,19 Sep,12 0 9 1 0 0
Wednesday,19 Sep,12 1 3 0 0 0
Wednesday,19 Sep,12 2 3 0 2 2
Wednesday,19 Sep,12 3 1 1 0 1
Wednesday,19 Sep,12 4 1 1 0 0
Wednesday,19 Sep,12 5 2 0 0 0
Wednesday,19 Sep,12 6 7 1 2 3
Wednesday,19 Sep,12 7 8 0 2 2
Wednesday,19 Sep,12 8 11 1 2 2
Wednesday,19 Sep,12 9 14 3 0 0
Wednesday,19 Sep,12 10 12 3 0 2
Wednesday,19 Sep,12 11 16 3 4 5
Wednesday,19 Sep,12 12 19 3 1 1
Wednesday,19 Sep,12 13 14 4 3 4
Wednesday,19 Sep,12 14 9 2 1 1
Wednesday,19 Sep,12 15 17 2 0 0
Wednesday,19 Sep,12 16 22 5 2 4
Wednesday,19 Sep,12 17 22 1 2 3
Wednesday,19 Sep,12 18 28 5 3 3
Wednesday,19 Sep,12 19 18 2 2 2
Wednesday,19 Sep,12 20 19 1 2 2
Wednesday,19 Sep,12 21 25 2 2 5
Wednesday,19 Sep,12 22 23 3 9 10
Wednesday,19 Sep,12 23 16 2 2 2
Thursday,20 Sep,12 0 10 4 2 3
Thursday,20 Sep,12 1 1 0 0 1
Thursday,20 Sep,12 2 2 2 0 1
Thursday,20 Sep,12 3 2 2 0 2
Thursday,20 Sep,12 4 2 2 0 0
Thursday,20 Sep,12 5 1 1 0 0
Thursday,20 Sep,12 6 3 1 1 1
Thursday,20 Sep,12 7 5 2 2 2
Thursday,20 Sep,12 8 7 1 1 2
Thursday,20 Sep,12 9 11 2 1 2
Thursday,20 Sep,12 10 16 2 2 2
Thursday,20 Sep,12 11 15 3 2 3
Thursday,20 Sep,12 12 16 2 3 3
Thursday,20 Sep,12 13 15 2 0 0
Thursday,20 Sep,12 14 19 4 1 2
Thursday,20 Sep,12 15 18 5 2 3
Thursday,20 Sep,12 16 21 2 4 5
Thursday,20 Sep,12 17 37 4 5 9
Thursday,20 Sep,12 18 26 5 3 4
Thursday,20 Sep,12 19 36 7 14 16
Thursday,20 Sep,12 20 26 3 4 6
Thursday,20 Sep,12 21 30 5 6 8
Thursday,20 Sep,12 22 40 7 12 15
Thursday,20 Sep,12 23 16 0 5 5
Friday 21 Sep ,12 0 22 1 10 11
Friday 21 Sep ,12 1 9 1 5 5
Friday 21 Sep ,12 2 5 0 1 2
Friday 21 Sep ,12 3 3 3 0 0
Friday 21 Sep ,12 4 0 0 0 0
Friday 21 Sep ,12 5 1 1 0 0
Friday 21 Sep ,12 6 6 3 0 2
Friday 21 Sep ,12 7 7 3 0 0
Friday 21 Sep ,12 8 3 0 0 0
Friday 21 Sep ,12 9 8 0 1 1
Friday 21 Sep ,12 10 17 4 0 1
Friday 21 Sep ,12 11 23 5 1 1
Friday 21 Sep ,12 12 22 3 1 1
Friday 21 Sep ,12 13 34 4 5 7
Friday 21 Sep ,12 14 35 5 9 10
Friday 21 Sep ,12 15 30 3 4 7
Friday 21 Sep ,12 16 49 4 11 12
Friday 21 Sep ,12 17 68 25 26 26
Friday 21 Sep ,12 18 62 6 15 22
Friday 21 Sep ,12 19 47 3 16 19
Friday 21 Sep ,12 20 63 8 14 21
Friday 21 Sep ,12 21 59 8 12 17
Friday 21 Sep ,12 22 73 4 23 29
Friday 21 Sep ,12 23 94 30 36 46
Saturday 22 Sep ,12 0 62 4 19 27
Saturday 22 Sep ,12 1 39 5 17 24
Saturday 22 Sep ,12 2 30 0 9 18
Saturday 22 Sep ,12 3 11 3 3 3
Saturday 22 Sep ,12 4 6 4 2 3
Saturday 22 Sep ,12 5 5 4 1 2
Saturday 22 Sep ,12 6 5 5 0 1
Saturday 22 Sep ,12 7 8 3 0 0
Saturday 22 Sep ,12 8 15 5 3 5
Saturday 22 Sep ,12 9 15 5 1 1
Saturday 22 Sep ,12 10 30 7 3 3
Saturday 22 Sep ,12 11 33 6 5 7
Saturday 22 Sep ,12 12 34 5 12 14
Saturday 22 Sep ,12 13 61 25 12 17
Saturday 22 Sep ,12 14 62 10 16 21
Saturday 22 Sep ,12 15 75 15 18 23
Saturday 22 Sep ,12 16 58 17 15 18
Saturday 22 Sep ,12 17 41 2 8 10
Saturday 22 Sep ,12 18 49 7 11 13
Saturday 22 Sep ,12 19 43 10 21 24
Saturday 22 Sep ,12 20 49 4 7 14
Saturday 22 Sep ,12 21 53 3 15 19
Saturday 22 Sep ,12 22 77 11 25 33
Saturday 22 Sep ,12 23 99 59 25 44
Sunday 23 Sep ,12 0 62 25 23 32
Sunday 23 Sep ,12 1 38 1 15 23
Sunday 23 Sep ,12 2 34 4 13 18
Sunday 23 Sep ,12 3 19 1 9 9
Sunday 23 Sep ,12 4 1 0 0 1
Sunday 23 Sep ,12 5 9 9 0 4
Sunday 23 Sep ,12 6 8 7 1 1
Sunday 23 Sep ,12 7 7 3 2 2
Sunday 23 Sep ,12 8 13 3 0 0
Sunday 23 Sep ,12 9 14 4 0 1
Sunday 23 Sep ,12 10 19 3 2 2
Sunday 23 Sep ,12 11 20 3 3 5
Sunday 23 Sep ,12 12 25 3 2 4
Sunday 23 Sep ,12 13 15 4 3 3
Sunday 23 Sep ,12 14 20 2 4 4
Sunday 23 Sep ,12 15 22 4 0 2
Sunday 23 Sep ,12 16 22 0 7 8
Sunday 23 Sep ,12 17 31 9 4 6
Sunday 23 Sep ,12 18 36 4 8 11
Sunday 23 Sep ,12 19 32 9 4 6
Sunday 23 Sep ,12 20 29 6 3 3
Sunday 23 Sep ,12 21 24 6 3 4
Sunday 23 Sep ,12 22 17 2 2 2
Sunday 23 Sep ,12 23 9 3 3 3
Monday 24 Sep ,12 0 7 2 1 2
Monday 24 Sep ,12 1 7 7 0 0
Monday 24 Sep ,12 2 3 3 0 2
Monday 24 Sep ,12 3 3 3 0 1
Monday 24 Sep ,12 4 1 1 0 0
Monday 24 Sep ,12 5 4 2 1 1
Monday 24 Sep ,12 6 9 1 2 2
Unique Agents 24 Hour Period 8 Hours
9 31 1
14 29 2
14 27 3
14 28 4
11 28 5
11 24 6
9 23 7
9 24 8
7 26
6 26
4 23
7 27
7 32
5 37
3 42
4 43
4 43
3 40 1
3 40 2
1 40 3
1 40 4
1 40 5
0 40 6
3 43 7
5 43 8
6 49
6 54
8 57
9 63
8 71
7 80
 5 84
9 90
7 95
9 99
11 103
12 101
10 95
5 92
2 91
1 91
2 91 1
2 91 2
0 90 3
0 90 4
0 90 5
1 90 6
3 92 7
4 90 8
11 89
12 81
15 78
16 76
14 73
14 68
15 59
16 57
14 52
13 46
12 44
11 47
9 45
7 49
 7 47
3 47
0 48 1
0 50 2
0 51 3
0 51 4
0 51 5
0 52 6
2 54 7
4 54 8
8 54
9 57
10 58
9 59
10 61
8 58
10 56
12 58
14 58
14 59
11 66
10 72
9 73
9 78
7 90
3 112
3 131 1
2 140 2
1 160 3
0 164 4
0 164 5
1 164 6
 4 163 7
5 162 8
7 162
7 162
10 160
12 161
11 160
10 163
7 168
10 170
11 172
13 177
14 189
15 198
14 202
17 209
19 225
18 223
19 216 1
18 210 2
12 211 3
8 193 4
1 188 5
0 188 6
0 188 7
1 188 8
2 188
2 189
2 189
3 189
3 190
4 188
 6 186
5 183
8 183
10 181
10 176
14 162
17 152
19 144
16 131
13 109
15 93 1
15 76 2
12 59 3
7 46 4
2 42 5
1 43 6
0 47 7
1 47 8
3 48
3 51
4 49
4 48
7 48
5 46
5 46
7 43
10 43
10 48
10 54
8 59
7 62
6 57
 4 58
4 59
2 60 1
0 62 2
0 62 3
0 62 4
0 62 5
4 62 6
5 61 7
8 60 8
10 62
10 61
10 57
9 58
9 61
8 59
8 59
8 60
7 62
9 62
12 55
13 53
11 47
8 47
8 50
5 45
4 42 1
1 39 2
0 39 3
0 39 4
0 39 5
0 39 6
 3 41 7
5 43 8
9 42
11 40
9 40
9 44
10 43
11 43
7 44
7 43
6 44
7 43
9 43
8 44
5 40
5 40
4 45
4 42
3 43 1
3 43 2
1 43 3
0 41 4
0 41 5
1 41 6
5 42 7
7 42 8
6 41
10 40
12 42
12 44
11 43
7 42
 8 40
9 41
10 45
16 48
13 49
13 60
12 62
10 66
9 76
8 72
4 80 1
1 83 2
0 84 3
0 84 4
0 84 5
0 84 6
2 84 7
4 83 8
6 81
7 81
9 80
12 79
12 78
11 80
11 89
12 92
9 101
8 123
11 133
13 146
11 146
13 154
13 171
10 195
9 209 1
7 216 2
5 220 3
0 222 4
0 224 5
0 225 6
2 225 7
4 225 8
6 228
7 229
8 231
10 236
9 247
9 258
12 269
12 278
15 289
20 286
26 271
30 277
28 268
27 269
26 282
26 284
27 271 1
24 267 2
12 263 3
8 263 4
1 260 5
0 258 6
 0 258 7
1 260 8
3 260
6 257
9 258
9 258
9 255
10 246
15 238
16 222
16 211
20 200
16 200
15 193
18 175
21 171
19 158
17 136
18 112 1
18 89 2
18 74 3
16 61 4
4 52 5
0 53 6
1 55 7
2 8
4
6
9
8
8
9
 7
9
11
12
12
11
7
5
6
3
2 1
0 2
0 3
0 4
0 5
3 6
7 7
Date Time (Local) Eyeballs Zeroes Completed Calls
Monday,10 Sep,12 7 5 0 2
Monday,10 Sep,12 8 6 0 2
Monday,10 Sep,12 9 8 3 0
Monday,10 Sep,12 10 9 2 0
Monday,10 Sep,12 11 11 1 4
Monday,10 Sep,12 12 12 0 2
Monday,10 Sep,12 13 9 1 0
Monday,10 Sep,12 14 12 1 0
Tuesday,11 Sep,12 0 9 3 1
Tuesday,11 Sep,12 1 3 2 0
Tuesday,11 Sep,12 2 1 1 0
Tuesday,11 Sep,12 3 1 1 0
Tuesday,11 Sep,12 4 1 1 0
Tuesday,11 Sep,12 5 1 1 0
Tuesday,11 Sep,12 6 7 3 2
Tuesday,11 Sep,12 7 10 0 2
Wednesday,12 Sep,12 0 9 2 0
Wednesday,12 Sep,12 1 6 0 1
Wednesday,12 Sep,12 2 3 3 0
Wednesday,12 Sep,12 3 2 2 0
Wednesday,12 Sep,12 4 1 1 0
Wednesday,12 Sep,12 5 1 1 0
Wednesday,12 Sep,12 6 7 2 3
Wednesday,12 Sep,12 7 10 5 2
Thursday,13 Sep,12 0 11 11 0
Thursday,13 Sep,12 1 6 6 0
Thursday,13 Sep,12 2 5 5 0
Thursday,13 Sep,12 3 2 2 0
Thursday,13 Sep,12 4 1 1 0
Thursday,13 Sep,12 5 1 1 0
Thursday,13 Sep,12 6 4 1 2
Thursday,13 Sep,12 7 10 1 1
Friday,14 Sep,12 0 10 1 3
Friday,14 Sep,12 1 10 9 2
Friday,14 Sep,12 2 5 3 1
Friday,14 Sep,12 3 3 3 0
Friday,14 Sep,12 4 1 1 0
Friday,14 Sep,12 5 5 4 1
Friday,14 Sep,12 6 7 2 2
Friday,14 Sep,12 7 9 1 2
Saturday,15 Sep,12 0 45 2 23
Saturday,15 Sep,12 1 37 1 12
 Saturday,15 Sep,12 2 38 17 22
Saturday,15 Sep,12 3 17 2 5
Saturday,15 Sep,12 4 5 1 0
Saturday,15 Sep,12 5 1 1 0
Saturday,15 Sep,12 6 3 3 0
Saturday,15 Sep,12 7 9 7 1
Sunday,16 Sep,12 0 44 2 17
Sunday,16 Sep,12 1 38 3 17
Sunday,16 Sep,12 2 29 2 13
Sunday,16 Sep,12 3 14 2 4
Sunday,16 Sep,12 4 6 6 0
Sunday,16 Sep,12 5 5 5 0
Sunday,16 Sep,12 6 3 3 0
Sunday,16 Sep,12 7 3 0 0
Monday,17 Sep,12 0 11 5 0
Monday,17 Sep,12 1 6 6 0
Monday,17 Sep,12 2 3 3 0
Monday,17 Sep,12 3 1 1 0
Monday,17 Sep,12 4 2 1 0
Monday,17 Sep,12 5 4 1 1
Monday,17 Sep,12 6 7 0 4
Monday,17 Sep,12 7 11 4 0
Tuesday,18 Sep,12 0 28 18 3
Tuesday,18 Sep,12 1 4 2 2
Tuesday,18 Sep,12 2 9 9 0
Tuesday,18 Sep,12 3 4 4 0
Tuesday,18 Sep,12 4 1 1 0
Tuesday,18 Sep,12 5 2 0 0
Tuesday,18 Sep,12 6 2 0 0
Tuesday,18 Sep,12 7 9 1 3
Wednesday,19 Sep,12 0 9 1 0
Wednesday,19 Sep,12 1 3 0 0
Wednesday,19 Sep,12 2 3 0 2
Wednesday,19 Sep,12 3 1 1 0
Wednesday,19 Sep,12 4 1 1 0
Wednesday,19 Sep,12 5 2 0 0
Wednesday,19 Sep,12 6 7 1 2
Wednesday,19 Sep,12 7 8 0 2
Thursday,20 Sep,12 0 10 4 2
Thursday,20 Sep,12 1 1 0 0
Thursday,20 Sep,12 2 2 2 0
Thursday,20 Sep,12 3 2 2 0
Thursday,20 Sep,12 4 2 2 0
Thursday,20 Sep,12 5 1 1 0
Thursday,20 Sep,12 6 3 1 1
Thursday,20 Sep,12 7 5 2 2
Friday 21 Sep ,12 0 22 1 10
Friday 21 Sep ,12 1 9 1 5
Friday 21 Sep ,12 2 5 0 1
Friday 21 Sep ,12 3 3 3 0
Friday 21 Sep ,12 4 0 0 0
Friday 21 Sep ,12 5 1 1 0
Friday 21 Sep ,12 6 6 3 0
Friday 21 Sep ,12 7 7 3 0
Saturday 22 Sep ,12 0 62 4 19
Saturday 22 Sep ,12 1 39 5 17
Saturday 22 Sep ,12 2 30 0 9
Saturday 22 Sep ,12 3 11 3 3
Saturday 22 Sep ,12 4 6 4 2
Saturday 22 Sep ,12 5 5 4 1
Saturday 22 Sep ,12 6 5 5 0
Saturday 22 Sep ,12 7 8 3 0
Sunday 23 Sep ,12 0 62 25 23
Sunday 23 Sep ,12 1 38 1 15
Sunday 23 Sep ,12 2 34 4 13
Sunday 23 Sep ,12 3 19 1 9
Sunday 23 Sep ,12 4 1 0 0
Sunday 23 Sep ,12 5 9 9 0
Sunday 23 Sep ,12 6 8 7 1
Sunday 23 Sep ,12 7 7 3 2
Monday 24 Sep ,12 0 7 2 1
Monday 24 Sep ,12 1 7 7 0
Monday 24 Sep ,12 2 3 3 0
Monday 24 Sep ,12 3 3 3 0
Monday 24 Sep ,12 4 1 1 0
Monday 24 Sep ,12 5 4 2 1
Monday 24 Sep ,12 6 9 1 2
Requests Unique Agents 24 Hour Period 8 Hours
2 9 15 1
2 14 13 2
0 14 11 3
1 14 11 4
4 11 11 5
2 11 7 6
0 9 5 7
0 9 5 8
1 3 5 1
1 3 5 2
0 1 5 3
0 1 5 4
0 1 5 5
0 0 5 6
3 3 8 7
2 5 8 8
1 2 6 1
1 2 6 2
1 0 5 3
0 0 5 4
0 0 5 5
1 1 5 6
4 3 7 7
5 4 5 8
2 0 6 1
1 0 8 2
3 0 9 3
2 0 9 4
0 0 9 5
1 0 10 6
2 2 12 7
1 4 12 8
4 3 34 1
5 2 43 2
3 1 63 3
1 0 67 4
1 0 67 5
2 1 67 6
3 4 66 7
2 5 65 8
24 19 80 1
14 18 74 2
27 12 75 3
7 8 57 4
0 1 52 5
1 0 52 6
0 0 52 7
1 1 52 8
20 15 51 1
17 15 34 2
15 12 17 3
6 7 4 4
3 2 0 5
1 1 1 6
2 0 5 7
0 1 5 8
2 2 8 1
2 0 10 2
1 0 10 3
0 0 10 4
1 0 10 5
1 4 10 6
4 5 9 7
0 8 8 8
13 4 8 1
2 1 5 2
7 0 5 3
3 0 5 4
0 0 5 5
0 0 5 6
0 3 7 7
3 5 9 8
0 3 8 1
0 3 8 2
2 1 8 3
1 0 6 4
0 0 6 5
0 1 6 6
3 5 7 7
2 7 7 8
3 4 15 1
1 1 18 2
1 0 19 3
2 0 19 4
0 0 19 5
 0 0 19 6
1 2 19 7
2 4 18 8
11 9 35 1
5 7 42 2
2 5 46 3
0 0 48 4
0 0 50 5
0 0 51 6
2 2 51 7
0 4 51 8
27 27 74 1
24 24 70 2
18 12 66 3
3 8 66 4
3 1 63 5
2 0 61 6
1 0 61 7
0 1 63 8
32 18 64 1
23 18 41 2
18 18 26 3
9 16 13 4
1 4 4 5
4 0 5 6
1 1 7 7
2 2 8
2 2 1
0 0 2
2 0 3
1 0 4
0 0 5
1 3 6
2 7 7
Zeroes - all -
Time (Local) - all -

Date SUM of Zeroes

### 124
### 219
### 47
Friday,14 Sep, 92
Monday,10 Se 26
Monday,17 Se 76
Saturday,15 S 258
Sunday,16 Sep 93
Thursday,13 S 80
Thursday,20 S 68
Tuesday,11 Se 64
Tuesday,18 Se 94
Wednesday,12 55
Wednesday,19 46
Total Result 1342
Date Time (Local) SUM of Completed Calls
### 0 10 1
1 5 2
2 1 3
3 0 4
4 0 5
5 0 6
6 0 7
7 0 8
8 0 9
9 1 10
10 0 11
11 1 12
12 1 13
13 5 14
14 9 15
15 4 16
16 11 17
17 26 18
18 15 19
19 16 20
20 14 21
21 12 22
22 23 23
23 36 24 189
### 0 19 1
1 17 2
2 9 3
3 3 4
4 2 5
5 1 6
6 0 7
7 0 8
 8 3 9
9 1 10
10 3 11
11 5 12
12 12 13
13 12 14
14 16 15
15 18 16
16 15 17
17 8 18
18 11 19
19 21 20
20 7 21
21 15 22
22 25 23
23 25 24 248
### 0 23 1
1 15 2
2 13 3
3 9 4
4 0 5
5 0 6
6 1 7
Friday,14 Sep,0 3 8
1 2 9
2 1 10
3 0 11
4 0 12
5 1 13
6 2 14
7 2 15
8 1 16
9 4 17
10 1 18
11 3 19
12 3 20
13 1 21
14 1 22
15 2 23
16 3 24 91
17 3 1
18 8 2
19 9 3
 20 8 4
21 8 5
22 18 6
23 24 7
Monday,10 Se7 2 8
8 2 9
9 0 10
10 0 11
11 4 12
12 2 13
13 0 14
14 0 15
15 1 16
16 3 17
17 3 18
18 3 19
19 2 20
20 0 21
21 1 22
22 0 23
23 3 24 104
Monday,17 Se0 0 1
1 0 2
2 0 3
3 0 4
4 0 5
5 1 6
6 4 7
7 0 8
8 1 9
9 4 10
10 1 11
11 0 12
12 2 13
13 1 14
14 0 15
15 1 16
16 3 17
17 8 18
18 8 19
19 8 20
20 4 21
21 2 22
 22 6 23
23 3 24 57
Saturday,15 S 0 23 1
1 12 2
2 22 3
3 5 4
4 0 5
5 0 6
6 0 7
7 1 8
8 2 9
9 1 10
10 2 11
11 2 12
12 2 13
13 6 14
14 6 15
15 3 16
16 4 17
17 8 18
18 15 19
19 17 20
20 13 21
21 15 22
22 24 23
23 16 24 199
Sunday,16 Sep0 17 1
1 17 2
2 13 3
3 4 4
4 0 5
5 0 6
6 0 7
7 0 8
8 1 9
9 3 10
10 1 11
11 2 12
12 3 13
13 0 14
14 4 15
15 3 16
16 3 17
 17 2 18
18 3 19
19 1 20
20 7 21
21 5 22
22 2 23
23 2 24 93
Thursday,13 S0 0 1
1 0 2
2 0 3
3 0 4
4 0 5
5 0 6
6 2 7
7 1 8
8 1 9
9 0 10
10 2 11
11 1 12
12 4 13
13 3 14
14 0 15
15 3 16
16 2 17
17 1 18
18 3 19
19 7 20
20 3 21
21 6 22
22 2 23
23 4 24 45
Thursday,20 S0 2 1
1 0 2
2 0 3
3 0 4
4 0 5
5 0 6
6 1 7
7 2 8
8 1 9
9 1 10
10 2 11
11 2 12
 12 3 13
13 0 14
14 1 15
15 2 16
16 4 17
17 5 18
18 3 19
19 14 20
20 4 21
21 6 22
22 12 23
23 5 24 70
Tuesday,11 Se0 1 1
1 0 2
2 0 3
3 0 4
4 0 5
5 0 6
6 2 7
7 2 8
8 0 9
9 0 10
10 1 11
11 0 12
12 0 13
13 1 14
14 1 15
15 2 16
16 1 17
17 0 18
18 7 19
19 8 20
20 7 21
21 5 22
22 2 23
23 0 24 40
Tuesday,18 Se0 3 1
1 2 2
2 0 3
3 0 4
4 0 5
5 0 6
6 0 7
 7 3 8
8 2 9
9 0 10
10 0 11
11 2 12
12 3 13
13 0 14
14 1 15
15 1 16
16 3 17
17 3 18
18 1 19
19 6 20
20 2 21
21 4 22
22 5 23
23 1 24 42
Wednesday,120 0 1
1 1 2
2 0 3
3 0 4
4 0 5
5 0 6
6 3 7
7 2 8
8 8 9
9 5 10
10 3 11
11 7 12
12 8 13
13 9 14
14 5 15
15 7 16
16 7 17
17 5 18
18 4 19
19 5 20
20 2 21
21 4 22
22 4 23
23 2 24 91
Wednesday,190 0 1
1 0 2
2 2 3
3 0 4
4 0 5
5 0 6
6 2 7
7 2 8
8 2 9
9 0 10
10 0 11
11 4 12
12 1 13
13 3 14
14 1 15
15 0 16
16 2 17
17 2 18
18 3 19
19 2 20
20 2 21
21 2 22
22 9 23
23 2 24 41
14
15
16
17
18
19
20
21
22
23
24 period
190 278
199
211
219
222
224
225
225
225
228
228
231
235
246
253
260
274
278
260
256
261
254
257
259
248
252
250
254
260
258
257
258
261
260
260
257
252
241
231
217
200
189
182
174
156
150
136
113
91
71
64
60
59
67
85
108
107
107
106
106
110
111
109
107
107
106
108
108
107
106
106
104
104
101
93
 84
76
68
51
31
29
28
32
33
29
29
30
30
30
30
35
40
46
50
51
57
57
80
92
114
119
119
118
114
115
116
113
114
116
116
121
127
129
130
130
137
146
155
168
186
199
193
198
189
188
188
188
188
187
186
188
187
187
188
182
180
180
179
173
161
145
139
129
107
93
76
59
46
42
42
42
44
45
45
42
43
42
43
46
42
42
41
40
40
46
42
43
43
45
47
47
47
47
47
47
46
47
47
48
48
49
48
45
46
45
47
51
51
58
59
59
69
70
69
69
69
69
69
69
70
70
69
68
67
65
62
63
63
63
60
55
59
53
56
55
45
40
42
44
44
44
44
44
42
43
45
45
44
46
49
48
48
47
49
52
46
44
39
38
41
42
39
38
38
38
38
38
41
40
46
51
54
59
64
73
77
83
87
89
92
91
91
91
90
91
91
90
92
92
92
92
91
91
85
80
77
74
67
61
57
50
45
42
41
38
38
36
41
41
Time (Local) SUM of Requests
0 142
1 96
2 100
3 35
4 9
5 14
6 28
7 22
8 29
9 26
10 28
11 47
12 53
13 55
14 71
15 71
16 82
17 98
18 119
19 156
20 107
21 112
22 174
23 184
(empty)
Total Result 1858
Time (Local) - multiple - Date SUM of Zeroes Date
### 124 ###
Date SUM of Zeroes ### 219 ###
### 84 ### 115 ###
### 96 ### 19 ###
Time (Local) - all - Friday,14 Sep, 92 Friday,14 Sep,
Total Result 569 Monday,10 Se
Date SUM of Zeroes Date SUM of Zeroes Monday,17 Se
### 124 ### 124 Saturday,15 S
### 219 ### 219 Sunday,16 Sep
### 115 ### 115 Thursday,13 S
### 19 ### 19 Thursday,20 S
Time (Local) - multiple - Saturday,15 S 258 Tuesday,11 Se
Total Result 735 Tuesday,18 Se
Date SUM of Zeroes Date SUM of Zeroes Wednesday,12
### 2 ### 124 Wednesday,19
### 9 ### 219 Total Result
### 30 ### 115 all zeroes in two weeks period
### 12 ### 19 total =
Sunday,16 Sep 7 Sunday,16 Sep 93
Total Result 60 Total Result 570
weekend zeroe 71.14%
 SUM of Zeroes
124
219
115
19
92
26
76
258
93
80
68
64
94
55
46
1429
zeroes in two weeks period
44.86%
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
Thursday,13 S 0 0 0 0 0 0
Total Result 56 49 35 24 5 3
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
SUM of Unique8 Hours
Date 1 2 3 4 5 6
### 9 7 5 0 0 0
### 27 24 12 8 1 0
### 18 18 18 16 4 0
### 2 0 0 0 0 3
Sunday,16 Sep 15 15 12 7 2 1
Total Result 71 64 47 31 7 4
 SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
2 4 6 Thursday,20 S 4
12 11 195 Total Result 60
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
SUM of Unique8 Hours
7 8 Total Result Date 1
2 4 27 ### 9
0 1 73 ### 27
1 2 77 ### 18
7 12 ### 2
0 1 53 Total Result 56
10 8 242
2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7

2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7

2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7

2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7
1 0 0 0 0 2 4
50 35 24 5 3 12 11
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7

2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7

2 3 4 5 6 7 8
7 5 0 0 0 2 4
24 12 8 1 0 0 1
18 18 16 4 0 1 2
0 0 0 0 3 7
49 35 24 5 3 10 7
 SUM of Unique8 Hours
Total Result Date 1 2 3
27 ### 9 7 5
73 ### 27 24 12
77 ### 18 18 18
12 ### 2 0 0
Total Result 56 49 35
Total Result
27
73
77
12

Total Result
27
73
77
12

Total Result
27
73
77
12
11
200
27
73
77
12

Total Result
27
73
77
12

Total Result
27
73
77
12
189
4 5 6 7 8 Total Result
0 0 0 2 4 27
8 1 0 0 1 73
16 4 0 1 2 77
0 0 3 7 12
24 5 3 10 7 189
 Data
Date SUM of Reques
SUM of Unique Agents SUM of Requests and SUM of Unique Ag
### 240 298
### 344 292 3000
### 154 204 2500
### 8 12
2000
Friday,14 Sep, 137 211
Monday,10 Se 34 138 1500
Monday,17 Se 78 164 1000
Saturday,15 S 282 193
500
Sunday,16 Sep 118 150
Thursday,13 S 67 159 0
Thursday,20 S 95 179 te 73 74 75 76 12 12 12 12 12 12 12 12 12 12 12 u
Da 11 11 11 11 ep, ep, ep, ep, ep, ep, ep, ep, ep, ep, ep, Res
4 4 4 4 S S S S S S S S S S S al
Tuesday,11 Se 52 132 4 0 7 5 6 3 0 1 8 2
,y 1 y,1 y,1 y,1 y,1 y,1 y,2 y,1 y,1 y,1 y,1 Tot
9
Tuesday,18 Se 81 134 a da da da da da da da da da da
id
Fr on on atur Sun urs urs ues ues nes nes
Wednesday,12 114 201 M M S Th Th T T ed ed
W W
Wednesday,19 54 186
Date
Total Result 1858 2653
d SUM of Unique Agents

Data
Column C

t
2 12 12 12 12 12 12 ul
e p, ep, ep, ep, ep, ep, Res
S S S S S S
3 20 11 18 12 19 otal
,y ,y ,y ,y ,y T
a a a a a
sd esd esd esd esd
Tu Tu edn edn
W W