Alexzandra Fernandez, BSBA 22A

LOGISTICS MANAGEMENT
FINALS EXAM

Directions: Answer the following questions. Wrong spelling is wrong.

I. IDENTIFICATION

Forward logistics 1. It is used to manage the onward movement of goods from raw materials to
the consumer.

Sort and Stage 2. In this stage, returned products are arranged for further staging in the returns
process.

Identifying critical issues 3. Companies should understand the business areas where they have
the most significant environmental and social challenges.

Back or Reverse logistics 4. It is used to manage the regressive movement of goods.

Support 5. In this stage, returns in good condition such as back-to-stock or store items are
placed on inventory.

Return-to-revenue 6. Companies that ensure timely delivery and processing of returns position
themselves to save or earn more from the returned product.

Collaborate with sustainable suppliers 7. Companies must team up and combine their
resources with manufacturers to help reduce waste, cost, and environmental risks.

Process 8. In this stage, returned products are then sub-sorted into items, based on their stock-
keeping unit number. These can be returned to inventory.

Customer loyalty 9. Companies who are considered best in class in reverse logistics enjoy a
12% advantage in overall customer satisfaction over their competition.

Receive 10. In this stage, product returns are accepted at a centralized location, usually a
warehouse or distribution center.
Determine needs and opportunities 11. This involves defining the major supply chain trends
and determining how it will improve the integrated supply chain strategy.

Business Case 12. This involves writing a solid paper that details the implementation program
of new supply chain strategies.

Control risks 13. These are the rules, systems, and procedures that determine how
organizations exert control over the processes and, therefore, the risks arising from the use or
misuse of these rules.

Environmental Risks 14. These are disruptions that are external to the network of organizations
through which the products flow.

New supply chain capabilities 15. This involves forming a cross-functional strategy team,
including resources from sales, information technology (IT), and finance.

II. Please input the activities in the said logistics.

Forward logistics:

1. Manufacturing process

2. User

3. Raw Materials

4. Distribution

Backward logistics:

5. Remanufacture

6. Disposal

7. Recycle

8. Reuse

9. Repair

III. ENUMERATION

1-5. Factors influencing Globalization:

1. Freedom of trade

2. Labor availability and skills

5. Improvements in communication

4. Transnational corporations

5. Freedom of trade

6-11. Risk Mitigation:

6. Supplier failure to deliver

7. Supplier quality failure

8. Logistic delays or damage

9. Distribution

10. Political

11. Economic

Thank you din po ma’am, God bless po😊