Feasibility Study Final

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Taguig City University

Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

LIBERICA

A Feasibility Study Presented to


the Faculty of the College of Hospitality and Tourism Management
Taguig City University

in Partial Fulfillment of the Requirements for the Degree


Bachelor of Science in Hotel and Restaurant Management

BENGA-ORAS, STEPHANIE A.
BERNARTE, KEILAH ANNE I.
CANDELARIA, RUSSEL T.
SALINAS, REENALYN D.
SAMAR, TONIE ROSE O.

PROF. ARVEEH AVILES

APRIL 2021
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


(Note: Except for the Title, all entries shall be encoded using 12-point font)

APPROVAL SHEET

This feasibility entitled LIBERICA in partial fulfillment of the requirements


for the degree BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT,
prepared and submitted by BENGA-ORAS, STEPHANIE A., BERNARTE,
KEILAH ANNE I., CANDELARIA, RUSSEL T., SALINAS, REENALYN D., and
SAMAR, TONIE ROSE O. is hereby recommended for oral examination.

ASRAKAL DAWAI, MPA FEZA A. SATOSA, MALLI


Adviser Grammarian

JEFFERSON S. MARCELO, MBA, CHP, CGSP, AFIM


Professor
________________________________________________________________

FEASIBILITY REVIEW PANEL CERTIFICATION

Approved in partial fulfillment of the requirements for the degree Bachelor


of Science in Hotel and Restaurant Management by the Committee on Oral
Examination with a grade of____________.

___________________________ ______________________
Member Member

Accepted in partial fulfillment of the requirements for the degree Bachelor


of Science in Hospitality Management

CARLO JAY A. EVARDONE, Ph.D., MBA, MPA


Program Chair, HRM/HM

RUMAR R. ABAIGAR, DBM (c)


Dean, College of Hospitality and Tourism Management
Taguig City University
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Table of Contents

PAGE

TITLE PAGE
APPROVAL SHEET i
ACKNOWLEDGEMENT ii
DEDICATION iii
TABLE OF CONTENTS iv
LIST OF TABLES v
LIST OF FIGURE/S vi

CHAPTER I. EXECUTIVE SUMMARY


Name of the Firm 1
Location of the Firm 2
Brief Description of the Project
Major Assumption

CHAPTER 2. MANAGEMENT ASPECT

Management of the Project


Vision
Mission
Objective
Name of the Project
Name of the Business
Logo of the Business
Business Organization
Type of Organization
Description of the Members
Organizational Chart
Personnel Plan
Duties and Responsibilities
Company Policy and Procedures
Health and Safety Protocols for Employees
Compensation Plan
Recruitment Program
Recruitment Process
Job Qualification
Job Requirement
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Training Program
Benefits
Facilities
Status of Timetable
Legal Aspects
Articles of Partnership/Incorporation

CHAPTER 3. MARKETING ASPECT


Market Study
Target Market
Market Demographics and Survey
SWOT Analysis
Competitors Profile and Analysis
Competitive Strategy
Marketing Strategy
Product Strategy
Pricing Strategy
Distribution Strategy
Promotional Mix Strategy
- Sales Promotion
- Personal selling
- Advertisement
- Public Relation
Digital Marketing Strategy
BUSINESS WEBSITE WITH FOOD PHOTOGRAPHY)
Contribution to the Philippine Economy

CHAPTER 4. TECHNICAL ASPECT


Products and Services
“New Normal” Procedures
Health and Safety Protocols in the Business
Business Schedule
Shop Location
Shop Size
Shop Floor Layout
Supplies, Equipment, Furniture, and Fixture Details
Supplier of Raw Materials, Supplies, Equipment, Furniture and Fixture
Uniform (must adopt the NEW NORMAL for Employee)
Utilities
Waste Disposal

CHAPTER 5. FINANCIAL ASPECTS


Sources of Financing
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Total Project Cost
Profit and Loss Statement
Cash Flow Statement
Balance Sheet
Statement of Partners Equity

APPENDICES
Menu of the Business
Food Costing Computation
Sample Permits

CURRICULUM VITAE
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List of Tables

PAGE
CHAPTER 2. MANAGEMENT ASPECT
Table 2.1 Compensation Plan 22
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List of Figures

PAGE
CHAPTER I. EXECUTIVE SUMMARY
Figure 1.1 Logo of the Firm 1
Figure 1.2 Location of the Business 2

CHAPTER 2. MANAGEMENT ASPECT


Figure 2.1 Logo of THE Business 1
Figure 1.2 Location of the Business 2
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CHAPTER I

EXECUTIVE SUMMARY

NAME OF THE FIRM

The proposed name of the firm is LIBERICA inspired by the LIBERICA

COFFEE BEAN that has a unique taste in a teardrop shaped local bean, the

owner will register in the Department of trade and Industry ( DTI ) and Local

Government Unit ( LGU ). The firm will be registered as a partner in business of a

BEAN SUPPLIER. The said business is a Coffee Shop.

LOCATION OF THE FIRM

The business will be renting a space along 11 F Manalo St. Brgy. Calzada,

Taguig City. The target consumers are students in Taguig City and other citizens

near the business, needing some place to unwind and want to experience

making their own quality coffee to drink.


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BRIEF DESCRIPTION OF THE PROJECT

Liberica is a classic style coffee shop that provides different kinds of coffee

drinks from high quality coffee beans. It was named after the coffee bean

"Liberica" which has a strong and unique flavor just like our coffee shop.

It has a unique style because this is not just a normal coffee shop but we

also offer entertainment that is different from other coffee shops. The " DIY

coffee" that stands for (Do it yourself coffee) is a really good quality time activity

that you can spend with your loved ones. We are rest assured that all types of

people will love this because it is fun and entertaining. The liberica is Located at

the 11 F. Manalo, Taguig City 1637 metro manila.

As we put up this kind of business, we will focus on serving high quality

coffee drinks and entertainment to all the people. We will contribute our full

dedication, time and effort to provide a full memorable experience to all the

customers.

MAJOR ASSUMPTION

We can say that our business has the uniqueness of DIY (do it yourself)

coffee, which will lead our business towards success and with the new

innovations we will make changes in our ingredients and introduce new recipes.

If this shop is established in the future, then the demand for coffee will increase.

Location and Coverage The Liberica will be commenced at Barangay Calzada 11


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F.Manalo Taguig city, A total of 1669 sq. meters will be utilized for the said

project.

The duration of LIBERICA will operate in five years in serving coffee as it

will reach the stage II of Product Life Cycle (PLC) wherein the period of rapid

acceptance for the product as earnings increase due to substantial improvement

of sales. However, as a result of obsolescence, the sales will be declining after

five years of operation. Funding Requirement In starting a business like a coffee

shop, the first thing to do is to provide the capital to finance all the operation

costs on the project. The money should be enough to supply the needed

equipment for the project.

The study aims to assess the feasibility of establishing a coffee shop in

Taguig City and serves as a venue for socialization and at the same time

provides employment for the people from Taguig. Also, the study aims to

promote the Philippine Liberica is known locally as Barako/Baraco and other

native delicacies.
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CHAPTER II

MANAGEMENT ASPECTS

MANAGEMENT OF THE PROJECT

VISION

To be the most loved and respected coffee shop in Taguig City.

MISSION

To provide fresh and delicious coffee products with reliable services to the

customers.

OBJECTIVE

To give a cozy vibe with an affordable price for the guests while savoring

the combination of coffee and kakanin for them to recharge themselves from a

tiring day in which the company will gain profit in return.

NAME OF THE PROJECT

NAME OF THE BUSINESS

“Coffea liberica,” commonly known as the Liberian coffee, is a species of

flowering plant in the family Rubiaceae from which coffee is produced. It is native

to western and central Africa from Liberia to Uganda and Angola, and has
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become naturalized in the Philippines, Indonesia, Seychelles, the Andaman &

Nicobar Islands, and Malaysia.

Coffea liberica trees are very tall, reaching up to 20 m (66 ft) high. They

are harvested using ladders. The size of the cherries, the beans, and the leaves

of barako are also among the largest of all coffee varieties.

The shape of the liberica beans is unique among other commercial

species (arabica, robusta, and excelsa). It is asymmetric, with one side shorter

than the other side, creating characteristic "hook" at the tip. The central furrow is

also more jagged in comparison to other coffee beans.

Our business named “LIBERICA” is a classic style coffee shop that offers

different varieties of kakanin, coffee drinks that are made from one of the most

high-quality coffee beans in the Philippines which is the liberica. It is not just a

normal go-to coffee shop. We also offer DIY or “DO IT YOURSELF” coffee which

makes us more different from other coffee shops that you always visit in your

area.

We take This “DIY” coffee as a fun activity that most of our customers will

surely enjoy. It is fun and challenging also but entertaining because of the

attention that you will put in making your own coffee. We called liberica a classic

style coffee shop not only because of the theme of our ambiance but mostly the

food that we serve. Most coffee shops offer pastries or even pasta, but what
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makes the liberica more classic and unique is because we only offer different

kinds of kakanin that is locally made from natural ingredients.

If you are looking for a legit coffee, liberica will not disappoint you not only

in the taste of it but also for its price. We make sure that our coffee drinks are all

budget friendly because we want our customers to experience the best coffee

drinks from high quality coffee beans with an affordable price.

LOGO OF THE BUSINESS

BUSINESS ORGANIZATION
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TYPE OF ORGANIZATION

The Liberica chose general partnership. In which two or more persons

make a formal agreement between them of sharing business ownership,

profits/losses, responsibilities and duties of the business. It is general partnership

because two

or more persons have equal ownership of the business. All the partners have

equal rights to decision making.

NAME OF PARTNER CONTRIBUTION SOURCE OF


FUNDS

BENGA- ₱500,000 Personal


ORAS,STEPHANIE Savings/Loan

BERNARTE,KEILAH ₱500,000 Personal


ANNE Savings/Loan

CANDELARIA,RUSS ₱500,000 Personal


EL Savings/Loan

SALINAS,REENALYN ₱500,000 Personal


Savings/Loan
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SAMAR,TONIE ROSE ₱500,000 Personal


Savings/Loan

TOTAL: ₱ 2,500,000

DESCRIPTION OF THE MEMBERS

A. Store Manager

● Taking Bachelor of Science in Hospitality Management at Taguig City

University

● National Certificate ll holder in bread and pastry production

● National Certificate ll holder in Housekeeping

● National Certificate lll holder in Events Management Services.

B. Cook

● Taking Bachelor of Science in Hospitality Management at Taguig City

University

● National Certificate II holder in Food and Beverage Services

● National Certificate lll holder in Events Management Services

C. Staff

● Taking Bachelor of Science in Hospitality Management at Taguig City

University
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● National Certificate ll holder in Housekeeping

● National Certificate lll holder in Events Management Services

D. Cashier

● Taking Bachelor of Science in Hospitality Management at Taguig City

University

● National Certificate ll holder in Housekeeping

● Certificate of completion in Introduction to Front Office Services

ORGANIZATIONAL CHART

PERSONNEL PLAN

DUTIES AND RESPONSIBILITIES

POSITION DUTIES AND RESPONSIBILITIES


● Manages the finance and salary/wages.
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● Doing sales reports and securing store permits.
MANAGER ● Responsible for marketing strategies.
● Managing the whole operation of the store.
● Provides a positive customer experience with fair,
friendly, and courteous service.
● Registers sales on a cash register by scanning
CASHIER
items, itemizing and totaling customers' purchases.

● Welcome the guest.

● Serve the customer’s order with a smile.

● Cater the customer’s request.


STAFF
● Maintain the cleanliness of the store.

● Manage transactions with customers using cash


registers.

CASHIER ● Scan goods and ensure pricing is accurate.

● Issue receipts, refunds, or change.

● Redeem stamps and coupons.

● Create great tasting coffee for the costumers.

BARISTA ● Satisfy costumers requests.

● Provide unique coffee signature for the store.

COOK ● Preparing standard quality of the food/service.


● Securing the cleanliness, sanitation and security of
the kitchen area.
● Supply reports.
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● Follow recipes, including measuring, weighing and
mixing ingredients

COMPANY POLICY AND PROCEDURES

Code of conduct- A code of conduct is a common policy found in most

businesses. It is a set of rules that companies expect employees to follow. The

rules establish the expected behavioral standards for all employees. A code of

conduct policy may cover the following:

● Attendance and absence

● Employee behavior

● Company values

● Break and mealtime policies

● Confidentiality

● Use of company property

HEALTH AND SAFETY PROTOCOLS FOR EMPLOYEES

When you run any kind of business, the health and safety of your

customers and employees should be a top priority. This is especially relevant

when you sell food and drink.

Our health and safety checklist ensures that we can offer a safe and

consistent experience for our customers while also adhering to government

requirements.
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Aside from all the usual health and safety checks that businesses have

been performing for years, you will now also need to think about the sustained

threat of COVID and the appropriate measures you’ll need to maintain.

In the effort to reduce the spread of the virus and reduce the risk for your

customers and staff, you’ll need to consider things like:

● Social distancing – Is there enough space in your establishment for people

to be able to safely navigate without feeling crowded and unsafe?

● Wearing masks – Encourage your patrons to wear masks when moving

around your store.

● Protection for staff – You may also want to install barriers at registers to

give staff further protection.

● Hand sanitizer – Offer sanitizer at the door and encourage visitors to use it

when arriving and leaving.

● COVID signage – make your COVID policy visible so everyone knows the

rules.

● You will need to make sure you are aware of the potential risks and outline

which procedures will mitigate these hazards, decreasing the potential for

harm or injury. Examples of things to consider in your risk assessment

include:
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The safety and durability of any customer-facing items. Do you provide the

correct serving cups and non-slip serving trays?

● Heat from cookers, kettles and coffee machines.

● Other potentially hazardous kitchen equipment, like knives.

● Accessibility of entrances and exits, such as narrow walkways, tables and

steps.

● Trip hazards throughout the café, such as changes in floor levels or the

likelihood of spillages.

All of your employees must complete sufficient training in order to perform

their job as safely as possible, reducing potential harm to themselves and

customers. Training should include the completion of basic food hygiene

certificates as well as general workplace health and safety.

COMPENSATION PLAN

POSITION DAY FIFTEEN MONTHLY YEARLY

Manager ₱750.00 ₱10,500.00 ₱21,000.00 ₱251,250.00

Cook ₱491.00 ₱6,874.00 ₱13,257.00 ₱159,084.00

Cashier ₱491.00 ₱6,874.00 ₱13,257.00 ₱159,084.00


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Barista ₱500.00 ₱7,000.00 ₱14,000.00 ₱162,000.00

Staff ₱450.00 ₱6,300.00 ₱12,600.00 ₱145,800.00

RECRUITMENT PROGRAM

The hiring manager will be the one to manage the recruitment, he will

discuss about the job description by the use of placement to post on website and

job portals(create ad) if you send your resume in to the hiring manager for

review, you are now in the process of suitable candidate found it means he like

you to be employed, after the reviewing your files you will now undergo at

applicant interview process if you past in the interview process you will now move

at additional screening, it is the test/ examination process for the applicant

interview passer , if the applicant past this screening .the hiring manager will

create offer letter/ determine start date and if the applicant accept the offer it

means yes, you may now have a job by the help of recruitments process.

RECRUITMENT PROCESS
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As a common practice, a vacancy in any department is brought to the

attention of the human resource department, which initiates a recruitment

process, since the Liberica’s coffee shop has no HR function, Libeica’s

recruitment plan will involve the use of a hiring program and he will discuss about

the job description by the use of placement to post on website and job

portals(create ad) if you send your resume in to the hiring program for review,

you are now in the process of suitable candidate found it means he like you to be

employed, after the reviewing your files you will now undergo at applicant

interview process if you past in the interview

you will now move at additional screening, it is the test/ examination process for

the applicant interview passer, if the applicant past this screening. The hiring

program will create offer letter/ determine start date and if the applicant accept

the offer it means yes, you may now have a job by the help of recruitments

process.

Requirements for new applicant

● Resume with 2x2 picture

Requirements for the hired applicant

● SSS
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● POLICE CLEARANCE / NBI CLEARANCE

● BARANGGAY CLEARANCE

● MAYORS PERMIT

● PHILHEALTH

● PAG IBIG

● MEDICAL CERTIFICATE

-Urinalysis

-Fecalysis

-Hepa A

-Chest X-ray

The hired applicant must require to take a medical examination in Quezon City

General Hospital located at Project 8 , Quezon City, Metro Manila

JOB QUALIFICATION

MANAGER

● Male or Female 23-45 years old with pleasing personality.

● Graduate of Bachelor of Science in Hospitality Management or related

courses.

● Must be Single.

● Flexible.

● Good Communication Skills.


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SALES STAFF (CASHIER)

● Male or female 19-45 years old with pleasing personality.

● Highschool Diploma.

● Ability to handle transactions accurately and responsibly.

● High level of energy with strong customer service skills.

● Basic math and computer skills.

STAFF

● Welcomes the guest.

● Serve the customer’s order with a smile.

● Cater the customer’s request.

● Maintain the cleanliness of the store.

BARISTA

● Male or Female 23-45 years old with pleasing personality.

● High school diploma.

● Barista NCII Qualification.

● Has experience in food and beverage preparation or customer services.

● Good listening and communication skills.

COOK

● Male or Female 23-45 years old with pleasing personality.

● High school diploma.

● Ability to pass a food service sanitation course


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● Familiarity with general kitchen equipment and appliances.

● Ability to read, comprehend, and follow recipes

● Has an experience/knowledge with cooking kakanin.

JOB REQUIREMENT

● NBI

● Barangay Clearance

● Medical Certificate

● Police Clearance

TRAINING PROGRAM

BENEFITS

● 13th Month Pay

It’s a mandatory compensation that is provided to rank-and-file employees

by the end of the calendar year. It was passed into law on December 16, 1975

after President Ferdinand Marcos signed Presidential Decree No. 851.

● Bonus Pay

additional pay given to an employee on top of their regular earnings; it’s

used by many organizations as a thank-you to employees or a team that

achieves significant goals.

● PHILHEALTH
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Is a tax exempt, government owned and government controlled

corporation (GOCC) of the Philippines and it is attached to the department of

health. It stated goal to ensure a sustainable national health insurance program

for all.

● SSS

Is a state-run social insurance program in the Philippines to workers in the

private, professional and informal sectors. Government employees meanwhile

are covered under a separate state. Pension fund managed by the government

service insurance system

● PAG IBIG FUND

The Home Development Mutual Fund (abbreviated as HDMF), more

popularly known as the Pag-IBIG Fund, is a Philippine government-owned and

controlled corporation under the Housing and Urban Development Coordinating

Council responsible for the administration of the national savings program and

affordable shelter financing for Filipinos employed by local and foreign-based

employers as well as voluntary and self-employed members. It offers its

members short-term loans and access to housing programs.

FACILITIES

COUNTER
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STORAGE ROOM
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BAR AREA

COMFORT ROOM
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CASHIER

STATUS OF TIMETABLE
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ACTIVITIES TASK START DATE FINISH DATE DURATION

A. Feasibility study Oct 27,2021 Jan 22, 2022 73 days

B. Pulling up to equity Jan 23, 2022 Feb 22, 2022 30 days

C. Registration Feb 23, 2022 March 25, 31 days

2022

D. Construction period March 26, July 24, 2022 120 days

2022

E. Equipment and supplies July 25, 2022 Aug 25, 2022 31 days

F. Order of equipment’s Aug 26, 2022 Sep 25, 2022 31 days

G. Installation of equipment’s. Sep 26, 2022 Oct 27, 2022 31 days

H. Hiring and trainings of Oct 28, 2022 Nov 28, 2022 31 days

personnel

I.  Soft opening Nov 04, 2022

J. Grand opening Nov 05, 2022

LEGAL ASPECTS
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BUSINESS PERMIT

Business licenses are permits issued by government agencies that allow

individuals or companies to conduct business within the government’s

jurisdiction. It is the authorization to start a business issued by the local

government.

BUREAU OF INTERNAL

REVENUE (BIR)

The Bureau of Internal Revenue (Filipino: Kawanihan ng Rentas Internas,

or BIR) is an agency of Department of Finance. BIR collects more than half of

Ttotal revenues of the government. Caesar Dulay is the current Commissioner of

BIR.
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SANITARY PERMIT

A Sanitary Permit is the official document issued by the Department of

Public Health and Social Services that authorizes a health-regulated

establishment to operate, after it has been determined to have met the minimum

requirements for the sanitary operation of its type of business.

DTI

The Philippine Department of Trade and Industry (Filipino: Kagawaran ng

Kalakalan at Industriya, abbreviated as DTI) is the executive department of the

Philippine Government tasked as the main economic catalyst that enables

innovative, competitive, job generating, inclusive business, and empowers

consumers.
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SECURITIES AND EXCHANGE COMMISSION (SEC)

The Securities and Exchange Commission (SEC) is a U.S. government

agency that oversees securities transactions, activities of financial professionals

and mutual fund trading to prevent fraud and intentional deception.


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BARANGAY CLEARANCE

The head is called the Barangay Captain, but today, under the Local

Government Code, he is called the Punong Barangay. You need to get a

Barangay Business Clearance or Barangay permit first, before securing a

Mayor’s Permit. It one of the requirements for securing Mayor’s Permit.

ARTICLES OF PARTNERSHIP/INCORPORATION

Liberica In Partnership Agreement

This coffee shop partnership agreement, entered into on February 14,,

2021 by and between REENALYN SALINAS, RUSSEL CANDELARIA , KEILAH

ANNE BERNARTE, TONIE ROSE SAMAR, and STEPHANIE BENGA-ORAS

here on after collectively known as the Partners, shall govern the founding,
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governance, and operation of the business venture listed below, hereafter known

as the Coffee shop

Coffee Shop Details

Business Name: LIBERICA

Address: 11 F.Manalo, Taguig, 1637 Metro Manila

Partnership Terms

Whereas the Partners wish to collaborate in the ownership, governance, and

operation of the Coffee shop , the Partners agree to the following:

1.The Partners agree to register the Restaurant as a limited GENERAL

PARTNERSHIP corporation in TAGUIG CITY. Each of the Partners shall hold an

equal share of ownership in the Restaurant.

2.The Coffee shop’s principle place of business shall be the address listed

above. All records related to the partnership or the Coffee shop shall be

maintained at this address.

3.This coffee shop partnership agreement shall commence as of the date

it is signed by both partners, and shall continue indefinitely until rightfully

dissolved by either partner.

4.The Partners agree to make equal capital and time contributions as

necessary to ensure the success of the coffee shop.

5. The Partners agree to make joint decisions regarding the operation of

the coffee shop. Neither partner shall make decisions related to the strategy or

operation of the coffee shop without consulting the other Partner.


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6.The Partners agree to designate a hired individual as a general manager

for the coffee shop. This individual shall be responsible for the daily operation of

the coffee shop and shall be granted decision making authority commensurate

with such a position.

7.The Partners shall establish accounts at [Coffee shop Bank] for the

Coffee shop’s financial needs. All capital contributions shall be deposited to this

account. No withdrawals shall be made from this account by either Partner

without approval from both Partners.

8.Neither Partner shall enter into any additional partnerships, contracts, or

ventures related to the Coffee shop without approval from the other Partner.

9.The Partners may continue to engage in additional, non-related

business interests, but must disclose those ventures to the other Partner.

10.The Partners shall receive compensation from the Coffee shop in the

form of profit shares, to be calculated and distributed equally on an annual basis.

11. This Coffee shop partnership agreement may be terminated due to

bankruptcy, or by either partner via written notification to the other Partner. In the

event that one of the Partners wishes to continue to own and operate the Coffee

shop, the resigning partner shall be obligated to sell their share of the Coffee

shop to the remaining partner.


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12.If both Partners agree to dissolve the Coffee shop partnership and

cease operation of the Coffee shop, all assets shall be liquidated, with proceeds

being

used to resolve any of the Coffee shop’s outstanding debts before remaining

proceeds are equally distributed between the partners.

13.Should one of the Partners pass away or become otherwise unable to

reasonably participate in ownership and governance of the Coffee shop, they

shall be compelled to sell their interest in the Coffee shop to the remaining

Partner.

14.No new partners shall be considered without approval of all existing

Partners.

15.This Coffee shop partnership agreement constitutes the entire

agreement between the Partners.

16.This Coffee shop partnership agreement shall be governed in

accordance with the applicable laws of the city and state in which the Coffee

shop has it’s principle address.

Acceptance.

In witness whereof, the Partners hereby enter into this Coffee shop partnership

agreement as of the dates signed below.

Signed By:

REENALYN SALINAS RUSSEL CANDELARIA


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


KEILAH ANNE BERNARTE TONIE ROSE SAMAR

STEPHANIE BENGA-ORAS

Date

Signed :

CHAPTER III

MARKETING ASPECT

In this chapter, it contains the Market Study, Demographics, Competitive

Strategy, Marketing Strategy, Contributions and Social Responsibility.

MARKET STUDY

Taguig city is one of the most fast-growing populations in the Philippines.

The overall population of Taguig city is 886,772 as of the year of 2020-2021. The

primary targets of the company are the students or barkada’s of millennial.

TARGET MARKET

- The students.

- The residences near the shop.

- Travelers who want to try new things.

MARKET DEMOGRAPHICS AND SURVEY

Survey Questionnaire (Demand)

Name: (Optional) ______________________________

Address: ______________________________

Occupation (Optional): ______________________________


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What is your Monthly Allowance?

____ PHP 5,001 to 10,000 _____ PHP 15,001 to 20,000

____PHP 10,001 to 15,000 _____PHP 20, 001 and above

What age group do you belong:

_____ 15 to 20 years old _____ 33 to 38 years old

_____21 to 26 years old _____ 39 and above

_____ 27 to 32 years old

1.) Do you drink coffee?

__ Yes __No

2.) How often do you drink coffee a day?

__ Once __ Thrice

__ Twice __ others: please specify_______________

3.) How much is the coffee that you normally buy?

__PHP 8-12 __PHP 39-99

__PHP 20-35 __PHP 110 above

4.) How many cups of coffee do you usually drink?

__ One __ three

__ Two __ four and above

5.) What flavor do you prefer?

__ Chocolate flavor __ Caramel Flavor


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__ Vanilla flavor __Pepper Mint Flavor

__ Mocha flavor __ others (please specify) _____________

6.) What do you consider most in buying coffee? Kindly rate from lowest to

highest (1-5).

__Nutritional content __Taste

__Packaging __Brand name

__ Price

7.) Where do you usually buy coffee?

__ Supermarket __ Convenient Store

__ Sari-sari store __ Coffee Shop

__ others: please specify ________________________

8.) What kind of coffee do you usually buy?

__ Barako Coffee __ Arabica Coffee

__ Robusta Coffee __ others; please specify ___________

__ Liberica Coffee

9.) Are you familiar with Liberica Coffee Bean?

___yes _____no

10.) Are you willing to try Liberica Coffee?

__ Yes __ No
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MARKET DEMOGRAPHIC

We have conducted a survey with 100 respondents in Taguig City age

ranges from 15 to 39 years old regarding our proposed business entitled

“Liberica”.

What age group are you?

1% 15 to 20 years old
21 to 26 years old
33% 27 to 32 years old The
33 to 38 years old
66% 39 and above

graph shows the age group of our respondents. Out of 100 respondents, 66%

are 15 to 20 years old, 33% are 21 to 26 years old, 1% are 27 to 38 years old.
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The graph shows the Monthly Allowances of our respondents. Out of 100

respondents, 91% have 5,001 to 10,000 money allowance, 3% have 10,001 to

15,000, 3% have 15,001 to 20,000 and lastly, 3% have 20,001 and above money

allowance.
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The graph shows the location of the respondents. 28% is located at Lower

Bicutan, 12% from Lower & Central Bicutan, 10% from Bagumbayan, 9% from

South Signal, 8% from Maharlika, 7% Upper Bicutan, 4% North Daang Hari, 2%

from South Daang Hari & Hagonoy, 1% Bambang, Katuparan, North Signal,

Pinagsama, Tanyag and Western Bicutan.

1. Do you drink coffee?

1. Do you drink coffee?

9%
yes
no

91%

The Frequency distribution of the respondents in terms whether they drink

coffee

The graph shows the big gap from the 100 respondents with 91%answers

yes, they drink coffee, while 9%answers no, they don’t.


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2. How often do you drink coffee a day?

2. How often do you drink coffee a day?

once
8%
twice
17% thrice
46% others

29%

The Frequency distribution of the respondents on how many times they

drink coffee a day.

Out of 100 respondents, 46% drinks coffee once a day, 29% drinks coffee

twice a day, 17% drinks thrice a day and 8% answers others such they don’t

drink coffee, once a week, twice week, once to twice a month, 5 times a day and

six times a day.

3. How much is the coffee you normally buy?


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The Frequency distribution of the respondents on what price range they

are willing to spend when they purchase coffee.

The graph shows that out of 100 respondents, there are 63% buy coffee

from 8.00 to 12.00 Pesos, 10% buy coffee at 20.00 to 35.00 Pesos, 8% buy

coffee with a price of 39.00 to 99.00 Pesos, and 19% of the respondents buy

110.00 Pesos and above.

4. How many cups of coffee do you usually drink?

4. How many cups of coffee do you


usually drink?
one
two
4%
7% three
four and above
23%
66%

The Frequency distribution of the respondents on how many cups of coffee

they usually drink.

Out of 100 respondents, 46% drinks coffee once a day, 29% drinks coffee

twice a day, 17% drinks thrice a day and 8% answers others such they don’t
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drink coffee, once a week, twice week, once to twice a month, 5 times a day and

six times a day.

5. What flavor do you prefer?

The Frequency distribution of the respondents on what coffee flavor they

prefer.

Out of 100 respondents, 35% prefer Chocolate Flavor, 22% for Caramel

Flavor,15% chooses others with the answers such as black coffee, cappuccino,

classic, white mocha, kopiko brown, classic, with milk and none.14% for Vanilla

Flavor, 11% for Mocha Flavor and lastly, 3% for Peppermint Flavor.

6. What do you consider most in buying coffee? Kindly rate from lowest to

highest (1-5).
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The Frequency distribution of the respondents on what they consider most

when they buy coffee.

Out of 100 respondents, 38% considers the price first before they

purchase their coffee, 25% for their brand name, 18% for its packaging, 10% for

the taste and lastly 9% for its nutritional content.

7. Where do you usually buy coffee?


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The Frequency distribution of the respondents on where they usually buy

their coffee.

Out of the 100 respondents, 53% buy their coffee at the local Sari-sari

stores, while the Supermarket & Coffee Shops has the same percentage with

18%, 10% for the convenience stores and lastly, 1% for others with an answer of

All of the above.

8. What kind of coffee do you usually drink?


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The frequency distribution of the respondents on what coffee they usually

drink.

Out of the 100 respondents, 48% chose Marako Coffee, 20% for others

with variations such as 3 in 1, brown coffee, instant classic, vanilla iced coffee,

and none. 19% choses Arabica Coffee, 8% choses Liberica Coffee and 5% for

Robusta Coffee.

9. Are you familiar with Liberica Coffee?


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The frequency distribution of the respondents with their familiarity with

Liberica Coffee.

Out of 100 respondents, 76% answered No and the last 24% answered

Yes.

10. Are you willing to try Liberica Coffee?


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COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


The frequency distribution of the respondents with their willingness to try

Liberica Coffee.

Out of 100 respondents, 87% answered Yes while the remaining

percentage of 13% answered No.

SWOT ANALYSIS

STRENGTHS WEAKNESSES

● Affordable price ● Newly established restaurants

● Unique and instagrammable ● Popular restaurants

ambiance ● Famous owners’ restaurants

● Different varieties of kakanin

● DIY coffee.

OPPORTUNITIES THREATS

● Many customers want to try ● Trends

DIY coffee. ● Calamity

● Near the school and market. ● Product price increase

● Competitors

COMPETITORS PROFILE AND ANALYSIS

Coffee Project (All Home Taguig)

Coffee Project serving good quality concoctions of espresso based drinks

and mouth-watering food, Coffee Project aims to provide excellent coffee and

gracious service creating memorable experiences for people.


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Creatives Coffee

Creatives Cafe offers you a variety of foods and services that will satisfy

our customers. They offer unli-wings with different flavors. Some drinks like

milktea and coffee. They also provide services such as event venues.
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The 3rd Tea Milktea Shop

They offer different varieties of milktea with a good taste and a good vibe.

COMPETITIVE STRATEGY

Competitiveness of our shop shown at different variation such as we are

serving variety of coffee for our customer’s we also offer different kinds of rice

cakes that can complement with your favorite coffee. Filipino “kakanins” are on

the top and best combinations for those people who loves to drink coffee.

MARKETING STRATEGY

A. SOCIAL MEDIA ADVERTISEMENTS – We will post pictures and video

teasers for our store to showcase our menus and our facilities to be able to

promote our business and to be known in the social community.

B. VLOGGERS – We are going to invite some vloggers who can help us

to promote our food and services while we demonstrate to them how we function
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inside our store to give a preview for the viewers. We will give them our services

and foods for free so they can experience our unique services and comfort foods

and we will request for their feedback and Vlog about our store.

PRODUCT STRATEGY

Product strategy of Liberica is different since the customer will be the one

who will do their coffee. It is not just a normal go-to coffee shop. We also offer

DIY or “DO IT YOURSELF” coffee which makes us more different from other

coffee shops that you always visit in your area.

What makes it unique is that our product we are using is the liberica bean,

the shape of the liberica beans is unique among other commercial species

(arabica, robusta, and excelsa). It is asymmetric, with one side shorter than the

other side, creating characteristic "hook" at the tip. This will make them really

excited, really fascinating and really delightful about the product since they're

going to experience a “DO IT YOURSELF” coffee. What makes it unique as well

is that we're going to give freedom to the consumer.

PRICING STRATEGY

Liberica will set its price based on the result of costing. In the present

climate the consumers are more conscious about the price that they are

purchasing. So we offer an affordable price that consumers will purchase and

ensure the product quality.


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● Will offer “buy 2 Liberica coffee, get 1 kakanin of your choice. Start at

10:00 AM until 2:00 PM, for 3 days Grand opening.

● For our monthly promo we will offer a 25% discount on their chosen

drinks.

● We will provide a loyalty card. They must complete the ten purchases of

drinks and they will get a free signature drink.

DISTRIBUTION STRATEGY

Selling

● A common reason to expand sales quickly by employing either directly or

indirectly a channel partner to perform the task of selling your products or

services

Physical Product Distribution

● Products that can be sold for everybody with smaller cups for them to fit

with their budgets.

PROMOTIONAL MIX STRATEGY

SALES PROMOTION

The liberica coffee shop offers different promo’s that you can surely avail.

These promotions are for all the customers. Freebies, coupons, points of

purchases, rewards, premium prizes and new product samples are included in
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the sales promotion. If you are a regular customer, you can have all these

benefits from our coffee shop.

ADVERTISEMENT

We will be using print advertisements to promote our shop.


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COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

PUBLIC RELATION

Liberica coffee shop can be searched in different social media platforms

including facebook, twitter and Instagram. Our facebook page is one of the most

active social media accounts that we often used to update our customers in our

new menus and announcements. You can also check our social media accounts

to see post and different reviews from our satisfied customers.

DIGITAL MARKETING STRATEGY

A. SOCIAL MEDIA ADVERTISEMENTS – The Liberica’s coffee shop will be

promoted thru social media such as Facebook and Instagram. The Liberica’s

coffee shop will create their own website, poster and online flyers, including the

promos and new product that the public will be updated and to have interest to

purchase and invest. We will also post some pictures and video teaser for our

store in able to promote our business and to be known in social community.


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COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

BUSINESS WEBSITE WITH FOOD PHOTOGRAPHY

● FACEBOOK

Figure: Facebook
● INSTAGRAM
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Figure: Instagram

● WEBSITE

CONTRIBUTION TO THE PHILIPPINE ECONOMY

JOB OPPORTUNITES

They provide jobs for both highly trained/skilled employees such

managers, and barista.

TAXES

The Government collects taxes from the entrepreneurs. The

government collects the money and use it to finance social projects such as

health, education, security, scientific research and environmental protection.


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COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

CHAPTER IV
TECHNICAL ASPECT
PRODUCTS AND SERVICES

NAME OF THE PRODUCT DESCRIPTION PRICE


AMERICANO (COLD COFFEE) Iced Americano 22 oz.
₱90.00
is made by pouring cold
water, over ice followed
by shots of espresso.
With manual pour over,
the coffee drains directly
onto the cold water and
ice, so it chills during
brewing.
AMERICANO (HOT COFFEE) Americano is 8 oz.
₱60.00
a caffeinated drink made
with espresso and hot
water. Its basically
espresso diluted in water
so it's similar to brewed
coffee made in a coffee
machine.
LATTE (COLD COFFEE) Iced latte is, in its 22 oz.
₱99.00
simplest form, the cold
version of a regular latte.
Not a latte that's been left
to cool. It's a combination
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of hot

espresso with cold milk


and ice.

CAPPUCINO (HOT COFFEE)  Cappuccino is a 8 oz.


₱75.00
latte made with more
foam than steamed milk,
often with a sprinkle of
cocoa powder or
cinnamon on top.
Sometimes you can find
variations that use cream
instead of milk or ones
that throw in flavor shot,
as well.
CARAMEL (COLD COFFEE) Brewed coffee and 22 oz.
₱109.00
warmed milk infused with
caramel and brown
sugar.
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VANILLA (COLD The coffee will have a 22 oz.


COFFEE) ₱109.00
different flavor, aroma, and in
most cases a different color as
well. French vanilla is coffee
made by mixing a syrup or
extract powder with coffee to
sweeten its flavor. 

MOCHA (COLD COFFEE) Iced Mocha, is a drink made 22 oz.


₱109.00
with espresso, mocha sauce,
milk, and ice. It's topped with
whipped cream.

NAME OF THE PRODUCT DESCRIPTION PRICE


PUTO Puto is a Filipino steamed rice cake, 3 PCS
traditionally made from ₱45.0
slightly fermented rice dough (galapong 0
).
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BIBINGKA A Philippine cake that is made 1 PC


₱45.00
with rice flour, water, and
sometimes other ingredients (such
as butter, sugar, cheese, or
coconut) and that is traditionally
cooked between banana leaves.

SAPIN SAPIN Sapin sapin is a layered 3 PCS


₱45.00
glutinous rice and coconut dessert
in the Philippines. It is made from
rice flour, coconut milk, sugar,
water, flavoring and coloring. It is
usually sprinkled with latik or
toasted desiccated coconut flakes.

SUMAN Suman or budbud is a rice 3 PCS


₱45.00
cake originating in the Philippines.
It is made from glutinous rice
cooked in coconut milk, often
wrapped in banana leaves,
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coconut leaves, or buli or buri
palm (Corypha) leaves for
steaming. It is usually eaten
sprinkled with sugar or laden with
latik.

KUTSINTA Kutsinta is a type of steamed 4 PCS


₱45.00
rice cake (puto) found
throughout the Philippines. It is
made from a mixture of tapioca
or rice flour, brown sugar and
lye, enhanced with yellow food
coloring or annatto extract, and
steamed in small ramekins.

MAJA BLANCA Maja blanca has 1 PC


the consistency of thick gelatin ₱45.00
and a delicate flavor, and is
creamy white in color.

PICHI-PICHI Pichi-Pichi is a gelatinous 4 PCS


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dessert (this can also be eaten ₱45.00
as a heavy mid-afternoon
snack) made from grated
cassava and sugar. The
concoction is placed in a mold
and steamed until a sticky-
gelatinous texture is formed.
After steaming, this is coated
with grated coconut for
additional flavor.

BIKO Biko is a sweet rice cake 1 PC


₱45.00
from the Philippines. It is made
of coconut milk, brown
sugar, ginger, and glutinous rice.
It is usually topped
with latik (either or both the
coconut curds or the syrupy
caramel-like variant).
KALAMAY Kalamay (also spelled 1 PC
₱45.00
Calamay, literally "sugar"), is a
sticky sweet delicacy that is
popular in many regions of
the Philippines. It is made
of coconut milk, brown sugar,
and ground glutinous rice. It can
also be flavored
with margarine, peanut butter,
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or vanilla.
CASSAVA CAKE Cassava cake is a traditional 2 PCS
₱45.00
Filipino moist cake made from
grated cassava, coconut milk,
and condensed milk with a
custard layer on top.

“NEW NORMAL” PROCEDURES

● To start, we café owners can provide baristas with personal protective

equipment (PPE), such as face masks and disposable gloves. Providing

staff with equipment to defend against the virus is proven to mitigate the

spread of Covid-19, and can be a highly important measure in keeping

them and others safety.

● Installing protective screens in front of service areas, such as the register

or beverage collection point, can also help prevent Covid-19 from

spreading between staff and customers.

● You should also encourage customers (except those who are exempt for

health reasons) to wear masks while in the café. Placing posters on doors

and by the register can remind visitors of the importance of bringing their
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mask; setting up hand sanitizing stations near the doorway can also help

to reduce the risk of contaminating surfaces.

● Finally, design a one-way system for foot traffic around your café with

social distancing measures in mind. This will help baristas manage the

flow of people and mean that customers feel more comfortable. It will be

especially helpful for keeping everyone safe during busier periods and

“rushes”.

HEALTH AND SAFETY PROTOCOLS IN THE BUSINESS

Liberica’s Employees must follow all the Health & Safety protocols

below:

● Wear cloth face coverings, at a minimum, at all times when around

coworkers or the general public. If a respirator, such as an N95 respirator

or better, is needed for conducting work activities, then that respirator

should be used, and the worker should use their cloth face covering when

they are not using the respirator (such as during breaks or while

commuting).
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● Frequently wash your hands with soap and water for at least 20 seconds.

When soap and running water are not immediately available, use an

alcohol-based hand sanitizer with at least 60% ethanol or 70%

isopropanol as active ingredients and rub hands together until they are

dry. Always wash hands that are visibly soiled.

● Avoid touching your eyes, nose, or mouth with unwashed hands.

● Practice good respiratory etiquette, including covering coughs and

sneezes or coughing/sneezing into your elbow/upper sleeve.

● Avoid close contact (within 6 feet for a total of 15 minutes or more over a

24-hour period) with people who are visibly sick and practice physical

distancing with coworkers and the public.

● Stay home if sick.

● Recognize personal risk factors. According to the U.S. Centers for

Disease Control and Prevention (CDC), certain people, including older

adults and those with underlying conditions such as heart or lung disease,

chronic kidney disease requiring dialysis, liver disease, diabetes, immune

deficiencies, or obesity, are at higher risk for developing more serious

complications from COVID-19.

BUSINESS SCHEDULE
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BREAKTIME SCHEDULE:

STORE MANAGER- 12:00PM-1:00PM

SUPERVISOR- 2:00PM-3:00PM

SALE STAFF- 1:00PM-2:00PM

DELIVERY RIDER- 3:00PM-4:00PM

STAFF CREW- 5:00PM-6:00PM


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MANAGER- The start shift will start at 10:00 AM and ends at 6:00PM. The break

time is 12:00PM1:00PM

SUPERVISOR- The start shift will start at 11:00AM and ends at 7:00PM. Break

time is at 2:00PM3:00PM

SALE STAFF- The start shift will start at 10:00AM and ends at 8:00PM. Break

time is at 1:00PM2:00PM

DELIVER RIDER- The start shift will

start at 11:00PM and ends at 7-

00PM. The break time is at 3:00PM-

4:00PM.

STAFF CREW- Start shift will start at 10:00AM and ends at 8:00PM. Break time

is at 11:00AM-12:00PM

SHOP LOCATION
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11 F.Manalo, Taguig, 1637 Metro Manila

SHOP SIZE
This 200 SQ Meters commercial establishment will be rented for its

location for the said proposed business.

SHOP FLOOR LAYOUT

SUPPLIES, EQUIPMENT, FURNITURE, AND FIXTURE DETAILS


Store Equipment & Tools
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3,000.00php 3,000.00
1pcs
php
Tools & Quantity Price Per Piece Amount
Display case
Equipment

1pc 3,000.00php 3,000.00


7,998.00
2pc 3,999.00php php
php
Sink
Espresso
Machine

360.00ph
3pc 120.00php p
3,000.00
1pcs 3,000.00php
frothing php
Espresso
pitchers
Grinder

200.00ph
2pcs
1pcs 100.00php
1500.00php 1,500.00
p
php
Espresso
Airpots
Tampers

1pcs 2,500.00php 2,500.00


1pcs 250.00php php
Coffee roaster 250.00ph
p
Knock boxes
1pcs 5,000.00php 5,000.00
php
Reach in Ref

1pcs 6,000.00php 6,000.00


php
Bar counter
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

1,500.00
1pcs 1,500.00php php
Plastic Ice
Cooler

25pcs 2,500 PHP


2,500.00
php

Dinner Plate

2pcs 75.00php 150.00ph


p
Measuring
spoon
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

Office Equipment & Tools


SUPPLIES QUANTITY PRICE

1pcs 5,000 PHP

Computer set

1pcs 3,500 PHP

Office table

Total: 8,500.00php

Furnitures & Fixtures


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


SUPPLIES QUANTITY PRICE PER PIECE AMOUNT

3sets 2,500 PHP 7,500.00php

Table&Chair

1pcs 4,500.00 PHP 4,500.00php

Aircon

1,500.00php
1pcs 1,500.00 PHP

Water filler

2pcs 1,500.00 PHP 3,000.00php

Exhaust Fan

1pc 500.00 PHP 500.00php

Wall clock
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

5pcs 500.00 PHP 2,500.00php

Light bulb

1,000.00php
2pcs 500 PHP

Hand sanitizer

1,000.00php
2pcs 500 PHP

Alcohol
dispenser

2,000.00php
1pcs 2,000 PHP

Post thermal
printer
cashdrawer
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

2,500.00php
1pcs 2,500 PHP

Thermal
Scanner
TOTAL: 26,000.00php

Safety Equipment
Equipmen Usage Quantity Price per Amount
t piece

.
3,000.00
Used for making php
2pcs 1,500.00php
read of fire
Fire
Extinguish
er

Used to inform
customers 1,500.00
3pcs 500.00php
about the status php
of the floor
Precautio
nary Sign

Used for
emergency 4pcs 200.00php 800.00ph
brownout p
Flashlight
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

Used to monitor
3pcs 1,500.00php 4,500.00
the place
php
CCTV

Used in case of
5pcs 300.00php 1,500.00
emergency
php
Sprinkler

TOTAL:
11,300.00php

SUPPLIER OF RAW MATERIALS, SUPPLIES, EQUIPMENT, FURNITURE


AND FIXTURE

RAW MATERIALS

SUPPLIES SUPPLIER QTY. UNIT COST AMOUNT

25 kg 470.00 11,750.0
(per kilo) 0 php

Liberica coffee
beans

10 kg 145.00 1,450.00
(per kilo) php

latte
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

10 kg 150.00 1,500.00
(per kilo) php

Cappuccino
powder

3 TRAY 200.00 600.00


(per tray) php

Caramel powder

10 kg 150.00 1,500.00
(per kilo) php

mocha

3 kg 145.00 435.00
(per kilo) php

Cocoa Powder

5 litters 80.00 400.00


(per litter php

Milk
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

1 SACK 700.00 700.00


(per sack) php

Sugar

10 kg 130.00 1,300.00
(per kilo) php

Vanilla powder

1 sack 700.00 700.00


(per sack) php

All purpose flour

1 sack 600.00 600.00


(per sack) php

cornstarch

10 litters 250.00 2500.00


(per litter) php

Whip cream
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

10 tray 350.00 3,500.00


(per tray) php

Egg

2 kg 39.00 390.00
(per gram) php

Butter

1 kg 240.00 240.00
php

Margarine

2kg 140.00 280.00


(per kilo) php

Baking powder

30 can 40.00 1,200.00


php

Evaporated milk
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

2 kg 650.00 1,300.00
php

Cheese

2 kg 35.00 280.00
(per ml) php

Coconut milk

5 kg 140.00 980.00
(per kilo) php

Glutinous rice
flour

1 tray 300.00 300.00


php

Salted duck egg


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

1 bundle 80.00 80.00


php

Banana leaf

30 can 45.00 1,350.00


php

Condensed milk

2 litters 149.00 298.00


(per litter) php

Vanila extract

4 Litters 370.00 370.00


php

Cooking oil
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

1 bundle 600.00 600.00


php

Food color
assorted

1 sack 800.00 800.00


php

Brown sugar
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


UNIFORM (MUST ADOPT THE NEW NORMAL FOR EMPLOYEE)

STAFF UNIFORM

APRON CHEFS
UNIFORM

SHOES HAIRNET
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


FACE MASK MOUTH SHIELD

NAME PIN GLOVES

UTILITIES
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

The manila Electric Company, or Meralco, is the Philippines largest

distributor of electrical power. The company holds the power distribution

franchise for some 22 cities and 89 municipalities, Including the capital city of

Manila, as well as for the cities of San Juan, Las Pinas, Quezon Malabon,

Makati, Caloocan, Etc. Meralco’s 25-year franchise for these markets, awarded

in 2003, gives the company control of the energy distribution services for an area

of more than 9.3 thousand square kilometers and a population of more than 19.7

million ¼ of the Philippines total population. The company boast a coverage rate

of more than 97 percent, the highest in the country. 

   

WATER SUPPLY 
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

Maynilad Water Services, Inc. (Maynilad) is the water and wastewater

services provider for the 17 cities and municipalities that comprise the West Zone

of the Metropolitan Manila area. It is an agent and contractor of the Metropolitan

Waterworks and Sewerage System (MWSS). In 1997, Maynilad was granted a

25-year exclusive concession by the Philippine Government to operate, maintain

and invest in the water and sewerage systems in the cities of Manila (all but

portions of San Andres and Sta. Ana), Quezon City (west of San Juan River,

West 

Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting

from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super

Highway), Caloocan, Pasay, Parañaque, Las Pinas, Muntinlupa, Valenzuela,

Navotas and Malabon, all in Metro Manila; the cities of Cavite, Bacoor and Imus,

and the towns of Kawit, Noveleta and Rosario, all in the Province of Cavite. 
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


INTERNET CONNECTION 

Converge ICT Solutions Inc., commonly referred to as Converge (also

known as ComClark in Pampanga), is a telecommunication service provider in

the Philippines. It operates fiber optic broadband networks, Internet Protocol

television (marketed as Converge Vision; in partnership with Pacific Kabelnet),

cable television (marketed as Air Cable), and cable Internet (marketed as Air

Internet) in the country. It had 1.58 million FiberX subscribers as of September 

2021 capturing 54% of the market share of fiber to the home in the country 

 
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


GASOLINE SUPPLY                                

Petron Corporation (PSE: PCOR) is the largest oil refining and

marketing company in the Philippines, supplying more than a third

of the country's oil requirements. It operates a refinery in Limay, Bataan with a

rated capacity of 180,000 barrels per day (29,000 m 3/d). From the refinery,

Petron moves its products mainly by sea to 32 depots and terminals throughout

the country. 

 
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

BENCHMARK 

UTILITIES  COMPANY  MONTHLY ANNUAL

PAYMENT  PAYMENT 

WATER  MANILA Php 4,500.00  Php 54,000.00 

WATER 

ELECTRICITY  MERALCO  Php 10,200.00  Php 122,400.00 

INTERNET  CONVERGE  Php 1,500.00  Php 18,000.00 

GAS  PETRON Php 1,800  Php 21,600.00 

GASUL 

Total   Php 18,000.00  Php 215,000.00 

amount: 

WASTE DISPOSAL

For the proper dispositions or proper discharging of all the store garbage

materials in accordance with the local governmental guidelines and laws. We

impose the proper waste disposal through separating the bio degradable and

non-bio degradable wastes for sanitation purposes. It will be collected by Leonel

Waste Management Corporation every night at 10PM.


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

CHAPTER V

FINANCIAL ASPECTS

SOURCES OF FINANCING

NAMES AMOUNT

BENGA-ORAS, STEPHANIE 200,000.00

BERNARTE, KEILAH ANNE 200,000.00

CANDELARIA, RUSSEL 200,000.00

SALINAS, REENALYN 200,000.00

SAMAR, TONIE ROSE 200,000.00

TOTAL PROJECT COST

PROVIDER INSTALLATION YEARLY


PAYMENT

ELECTRICITY Meralco P 0.00 P 360,000.00

WATER Maynilad Filter Installation P 144,000.00

P 1,500.00

INTERNET Converge P 0.00 P 59,988.00


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

CONNECTION
W/ TELEPHONE

GAS Solane P 0.00 P42,000.00

TOTAL COSTS P 1,500.00 P605,988.00

PROFIT AND LOSS STATEMENT


CASH FLOW STATEMENT
BALANCE SHEET
STATEMENT OF PARTNERS EQUITY

APPENDICES
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

MENU OF THE BUSINESS


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


BEVERAGES
AMERICANO (ICED COFFEE) ICED LATTE

AMERICANO (HOT COFFEE) CAPPUCCINO (HOT COFFEE)

CARAMEL (COLD COFFEE) VANILLA (COLD COFFE)

MOCHA (COLD COFFEE)

FOODS
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


PUTO KUTSINTA BIBINGKA

MAJA BLANCA SAPIN-SAPIN PICHI-PICHI

SUMAN BIKO KALAMAY

CASSAVA CAKE

FOOD COSTING COMPUTATION


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

SAMPLE PERMITS
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


BUSINESS PERMIT

BUREAU OF INTERNAL REVENUE (BIR)

SANITARY PERMIT
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

DTI

SECURITIES AND EXCHANGE COMMISSION (SEC)


Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

BARANGAY CLEARANCE

CURRICULUM VITAE
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

BENGA-ORAS, STEPHANIE
#8 President Quirino St. Zone 6 Signal Village Taguig City
09319341296
Stephbengaoras@gmail.com
________________________________________________________________
Objective:
I am a consistent, hardworking, self-motivated person and currently
looking for a challenging and responsible role while also my skills, knowledge
and experience can be enhanced and utilized effectively.

Educational Background:
Secondary
Senior High Signal Village National Highschool
GAS (General Academic Strand)
2017-2019
Junior High Signal Village National Highschool
Signal Village Taguig City
2013-2017
Primary Kapitan Jose Cardones Memorial Elementary School
Signal Village Taguig City
2007-2013
Skills
 Have a positive and joyful attitude, Proficient in Microsoft office,
PowerPoint and excel and also a fast learner, good communication
skills and a computer literate.

References:
Nicky Jatulan Mary Ellinore
Cabrera
Call Center Agent Tech-Support
09611235665 09463427920

SAMAR, TONIE ROSE O.


Blk 147 lot 28 Central Bicutan Taguig city
09156553724
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT


tonierosesamar@gmail.com

________________________________________________________________
______
Objective:
To get an opportunity where I can make the best of my potential and
contribute to the organization’s growth.
Educational Background:
Secondary
Senior High Learn and Explore Montessori School
TVL (Technical Vocational Livelihood Strand)
2017-2019
Junior High Ma. Asuncion Rodriguez Tinga Highschool
Eduria Street, Central Bicutan, Taguig City
2013-2017
Primary Upper Bicutan Elementary School
General Santos Avenue, Upper Bicutan Taguig City
2007-2013
Skills
 Time Management
 Intepersonal communication
 Ability to work under pressure

References:
Melvin Joseph Balidoy James Paul
Ellazo
Call Center Agent Tech-Support
09611452035 09463427920
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

CANDELARIA, RUSSEL T.
Blk8 Lot18 Purok3 Opao St. Central Bicutan Taguig
City 09667242943
russelt.candelaria@gmail.com
_______________________________________________________________
Objective:
Seeking a deserving profile in the hospitality sector, where I can deliver
my expertise and innovative hospitality skills, while maintaining the integrity
and work ethics of the working environment, thereby maintaining the
reputation of the organization.
Educational Background:
Secondary
Senior High
Monlimar Development Academy Incorporated
#317 M.L.Q St. Lower Bicutan 1632 Taguig Metro
G General Academic Strand ( GAS )
2017-2019
Junior High Upper Bicutan National Highschool
General Santos Avenue Central Bicutan Taguig City
2013-2017
Primary Daanghari Elementary School
North Daanghari Taguig City
2007-2013
Skills
 Willing to do multi task work
 Manage time effectively
 Good communication skills
 Good in establishing human relationship

References:
Neca Rale Khyrille Oliva
Call Center Agent Tech-Support
09611235665 09463427920
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

SAMAR, TONIE ROSE O.


Blk 147 lot 28 Central Bicutan Taguig city
09156553724
tonierosesamar@gmail.com
________________________________________________________________
Objective:
To get an opportunity where I can make the best of my potential and
contribute to the organization’s growth.

Educational Background:
Secondary
Senior High Learn and Explore Montessori School
TVL (Technical Vocational Livelihood Strand)
2017-2019
Junior High Ma. Asuncion Rodriguez Tinga Highschool
Eduria Street, Central Bicutan, Taguig City
2013-2017
Primary Upper Bicutan Elementary School
General Santos Avenue, Upper Bicutan Taguig City
2007-2013
Skills
 Time Management
 Intepersonal communication
 Ability to work under pressure

References:
Melvin Joseph Balidoy James Paul
Ellazo
Call Center Agent Tech-Support
09611452035 09463427920
Taguig City University
Gen. Santos Avenue, Central Bicutan, Taguig City

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

SALINAS, REENALYN D.
Blk 5 Lot 6 Sagrada Familia Bagumbayan Taguig city
09282057042
lyn.salinas01@gmail.com
________________________________________________________________
Objective:
Seeking a position where I can use my exceptional customer service
skills to enhance and elevate the customers experience.

Educational Background:
Secondary
Senior High Bicutan Parochial School
GAS (General Academic Strand)
2017-2019
Junior High Bicutan Parochial School
MLQ St. Bicutan, Taguig City
2013-2017

Primary CP Sta Teresa Elementary School


Barangay Bagumbayan, Taguig City
2007-2013
Skills
 Time Management
 Good Communication Skills
 Can be flexible

References:
Nicky Jatulan Mary Ellinore
Cabrera
Call Center Agent Tech-Support
09611235665 09463427920

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