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Important Notes & Trouble Shootings
Important Notes & Trouble Shootings
In order to make sure that you can smoothly use the T8 wireless headphone, please
view following important operating instructions and possible trouble shootings.
Hope they will help, but email us again if you're still having any difficulties.
How to pair
① Take out headphone from charging case
Notes:
They will automatically power on and enter into pairing
mode. (voice prompts: “Power on” “Pairing”)
If two headphones are taken out, they will pair with each
other automatically. (voice prompts: “Left channel”
“Right channel”)
Trouble Shootings
Only can connect one headphone, how to pair two headphones together?
In normal situation, two earphones automatically pair with each other when you
turn them on. If they do not pair with each other, please:
1. Delete headphone’s connecting records on your phone.
2. Take out two headphones at the same time.
3. Put two headphones on your ears, you will hear “power on” “pairing”.
4. Single tap left-headphone’s touch button several times until you hear voice
prompts “Left channel” “Right channel”, it means left and right headphones
pair with each other successfully. (The left-headphone is master headphone.
Single tap left one in pairing mode would make it search and connect right
headphone.)
5. Enable phone’s Bluetooth to search name “T8” and select it. When you hear
voice prompt “second device connected”, it means two headphones connect
with your phone successfully. (The “first device” is the right headphone)
If above steps still do not work, please try to restore them into factory setting: Put
two headphones into the charging case. Triple-tap the touch control area quickly
while the indicator glows red. The indicator light will flash twice quickly and goes
off for one second after restoring successfully.
My phone’s Bluetooth even can not find the headphone’ name
1. Make sure the headset is not connected to another cell phone.
2. If you can not confirm, put the headphones in the charging box and triple
tap them to restore into factory settings, clear all pairing records, and take
out the headphones to connect.
3. Check the red LED light of left-headphone (master headphone); if the LED
light flashes quickly, it means the headphones are in pairing mode; if the
LED light does not flash or flashes slowly, please long-tap the left
headphone until the light is flashing quickly. (quick flashing means the
headphone is in pairing mode and can be searched by other devices)
Q&A
TWS-T8 can fulfill 2-link-1 device, 1-link-1 device, 1-link-2 devices, while we
regret to say that it can not fulfill the function of 2-link-2 devices due to
technical limitation.
How to charge
Charging the headphone:
Put two headphones into the charging case, they will
charge automatically.
Trouble Shootings
The charging case can not charge the headphone well
Maybe sweat or dust corroded the charging metal thimble and render poor
contact. Wipe the headphone's metal thimble with alcohol to prevent sweat and
other corrosion.
The headphone can not be turned on even it is fully charged
1. Make sure they are not in low battery.
2. Try to hold your finger longer more than 10 seconds on the headphone or try
not to put to much pressure on the surface.
3. Clean the touch surface. Make sure you have your finger on center placed
when trying to turn on.
Q&A
How to know whether the battery of charging case is full ?
There are 3 small LED light that indicates the charging status. It may light 1x,
2x or 3x. 1x light = almost empty, 3x light = fully charged.
What is the battery life of the headphones and the charging case?
The battery capacity of both earphones is 50mAh. The battery life is about 4
hours when using the individual earphones and about 3.5 hours when using
the two earphones. The battery capacity of the charging box is 3000mAh,
with which the headphone can be charged 20-30 times.
How to control touch button
Switch song
Next song: Double click the right ear function button
Previous song: Double click the left ear function button.
Volume control:
Increase the volume--long touch the right touch button
Decrease the volume--long touch the left touch button
Activate Siri:
Triple tap the headphone touch button to activate Siri and
do it again to exit.
Q&A
Will the headphone be turned off if you long press the button to adjust
the volume?
The headphone can be turned off via long pressing only if the headphone is
not in use. When the headphone is in music-playing or phone conversation
status, pressing and holding the button will not turn off the headphone.
The End