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2021 Golf, Golf GTI Owners Manual
2021 Golf, Golf GTI Owners Manual
2021 Golf, Golf GTI Owners Manual
Owner's Manual
Owner's Manual
Golf, Golf GTI
V1, R2, en_US
Print status: 08.06.2020
English USA: 2020.09
Teile-Nr.: 5GM012723ST
Golf, Golf GTI
5GM012723ST
Signs and symbols
Indicates a reference to a section with im-
portant information and safety warnings
that should always be heeded.
Arrow indicating that the section continues
on the next page.
Arrow marking the end of a section.
The symbol indicates situations in which
the vehicle must be stopped as quickly as
possible.
® The symbol indicates registered trade-
marks. However, the absence of this sym-
bol does not constitute a waiver of any
rights associated with intellectual property.
→ Cross-reference to a red, orange, or yellow
→ warning in the same section or on the stat-
→ ed page, pointing out possible risks that
can cause serious personal injuries and how
to help prevent them.
→ Cross reference to a Notice about possible
property damage, in the same section or on
the stated page.
Used on vehicle labels and indicates the
availability of additional important infor-
mation and warnings in this Owner’s Man-
ual.
DANGER
Texts with this symbol contain information regard-
ing hazardous situations which will cause death or
severe injuries if not avoided.
WARNING
Texts with this symbol contain information regard-
ing hazardous situations which could cause death
or severe injuries if not avoided.
Texts with this symbol contain information regard- Volkswagen works constantly to improve all of its products. Due to ongoing vehicle development, changes in
ing hazardous situations which could cause minor design, equipment, and technology are possible at any time. The information about equipment, appearance,
or moderate injuries if not avoided. performance, dimensions, weights, fuel consumption, standards, and functions of the vehicles is the informa-
tion that was available as of the editorial deadline. Some of the equipment may not be available until later or
NOTICE may be available only in certain markets. Contact your authorized Volkswagen dealer or authorized Volkswa-
Texts with this symbol contain information regard- gen Service Facility for more information. No legal obligations or commitments may be derived from the in-
ing situations which could cause vehicle damage if formation, illustrations, and descriptions in this Manual.
not avoided. No reprint, reproduction, or translation of this Manual is permitted, even in excerpts, without the express
written consent of Volkswagen de México.
Texts with this symbol contain information
about the environment and how you can help Volkswagen de México expressly reserves all rights under applicable copyright law. Subject to change without
to protect it. notice.
5GM012723ST
Table of contents
Vehicle overview Climate control
— Front view 5 — Heating and air conditioning 126
— Side view 6
Driving
— Rear view 7
— Information on driving safely and efficiently 133
— Driver door overview 8
— Starting and stopping the engine 141
— Driver side overview 9
— Start-stop system 146
— Upper center console 10
— Manual transmission 147
— Lower center console 11
— Automatic and DSG® transmission 148
— Front passenger side overview 12
— Hill Start Assist (Hill Hold) 154
— Roof console 12
— Downhill speed control 155
Volkswagen Information System — Steering 156
— Warning and indicator lights 13 — Driving Mode Selection 157
— Instrument cluster 15
Driver assistance systems
— Using the instrument cluster menus 24
— Cruise control 160
— Infotainment system operation and displays 26
— Adaptive Cruise Control (ACC) 162
Safety — Forward Collision Warning (Front Assist) 167
— General information 32 — Lane Keeping system (Lane Assist) 171
— Sitting properly and safely 33 — Blind Spot Monitor 173
— Safety belts 36
Parking and maneuvering
— Airbag system 44
— Parking 177
— Child safety and child restraints 64
— Parking brake 178
— In an emergency 84
— Park Distance Control (PDC) 179
Opening and closing — Rear View Camera system 182
— Vehicle key set 86 — Park Assist 185
— Keyless Access with push-button start 88 — Rear Traffic Alert 189
— Doors and power locking system 90 — Braking assistance systems 191
— Anti-theft alarm system 95
Storage and equipment
— Trunk lid 96
— Storage areas 196
— Power windows 98
— Cup holders 200
— Power sunroof 100
— Power outlets 201
Steering wheel
Media and audio components
— Adjusting the steering wheel position 103
— Removing the subwoofer 204
Seats and head restraints
Data transfer
— Driver and front passenger seats 104
— Cybersecurity 205
— Rear seats 106
— VW Car-Net® Security & Service: Connecting
— Head restraints 107
you and your vehicle 205
— Seat functions 110
— Wi-FI hotspot 207
Lights
Transporting
— Turn signals 112
— Stowing luggage 213
— Vehicle lighting 112
— Luggage compartment cover 214
— High beams 116
— Variable luggage compartment floor 215
— Interior lighting 118
— Luggage compartment – features 216
Vision — Roof rack 218
— Windshield wipers and washer 119 — Trailer towing 220
— Mirrors 121
— Sun protection 124
2 Table of contents
Fuel and emission control system
— Tips on handling fuel 221
— Refueling 222
— Fuel types 222
— Engine control and emission control system 225
Do it yourself
— Vehicle tool kit 227
— Windshield wiper blades 228
— Replacing light bulbs 230
— Replacing fuses 231
— Jump-starting 233
— Towing 236
Vehicle maintenance
— Vehicle care 308
— Parts, accessories, repairs, and modifications 316
Consumer information
— Important vehicle labels 320
— Air conditioning system operating fluids 320
— Driving your vehicle outside of the United
States and Canada 321
— Radio antenna and reception 321
— Component protection 321
— Volkswagen service information 322
— Declaration of Compliance,
Telecommunications and Electronic Systems 322
— Reporting Safety Defects 322
Technical data
— Weights and axle weights 324
— Vehicle identification label 324
— Dimensions 325
— Fuel capacities 325
— Engine data 325
5GM012723ST
Abbreviations 327
Index 328
Table of contents 3
About this Manual
— At the end of this Manual, you will find an alpha-
betical index.
— The list of Abbreviations at the end of the Manual
explains the technical abbreviations and designa-
tions.
— Directions (left, right, front, back) refer to the
driving direction unless noted otherwise.
— Illustrations are only for orientation and are mere-
ly used to help explain the text descriptions and
instructions.
— Some values in this Owner’s Manual may be given
in both metric and imperial units, like km/h and
mph. These values refer to certain country-specif-
ic equipment, such as instrument clusters, and to
country-specific regulations, such as speed limits.
— Any technical modifications to the vehicle that
were introduced after the editorial deadline can
be found in a supplement to this Manual.
All options and models are described without identi-
fication as optional equipment or model versions.
Some of the described equipment may not be instal-
led on your vehicle or may be available at a later
time or only in certain markets. Please consult the
sales documents regarding your vehicle's equipment
and options and contact your authorized Volkswa-
gen dealer or authorized Volkswagen Service Facility
for more information.
All information in this Manual corresponds to infor-
mation available as of the editorial deadline. Due to
ongoing vehicle development, there may be differ-
ences between your vehicle and the information in
this Manual. No legal obligations or commitments
can be derived from the information, illustrations, or
descriptions in this Manual.
If you sell or lend your vehicle, please make sure that
the complete Manual set is in the vehicle.
Front view
Front view 5
Side view
6 Vehicle overview
Rear view
Rear view 7
Driver door overview
8 Vehicle overview
Driver side overview
— Windshield wiper
— Automatic wipe/wash for windshield
— Rear window wiper
10 Vehicle overview
— Manual air conditioning ..................................................................................................................... 126
— Climatronic .......................................................................................................................................... 126
5 Air vents – – ................................................................................................................................. 126
6 Passenger seat heating button ......................................................................................................... 126
7 Driver seat heating button ................................................................................................................ 126
Roof console
Symbol Meaning
12 Vehicle overview
Volkswagen Information Symbol Meaning → ,→
1 Speedometer.
2 Tachometer (thousands of revolutions per minute when the engine is running) → page 16.
3 Displays → page 16.
Instrument cluster 15
4 Reset, set, and display button → page 16, → page 18, → page 20.
5 Fuel gauge → page 21, → page 222.
6 Engine coolant temperature gauge → page 22, → page 251.
Driver personalization
For vehicles equipped with driver personalization,
Displays the instrument cluster display indicates which user
profile is currently active for about 10 seconds after
Please read the introductory information and the ignition is switched on. During this time, you can
heed the Warnings and Notice on page 15. switch from one user profile to another with the ar-
row up and down buttons or on the multi-
Depending on vehicle equipment, different informa- function steering wheel.
tion may be shown in the instrument cluster display.
You can adjust more settings for driver personaliza-
— Open doors, engine hood, or trunk lid tion in the Vehicle settings menu in the Infotainment
— Warning and information texts → page 19, system → page 26, Infotainment system operation
Warning and information texts and displays.
— Odometer displays
Odometer displays
— Time → page 20, Setting the clock The odometer at the bottom of the instrument clus-
— Radio and navigation information → Infotainment ter display indicates the total distance driven by the
System vehicle.
— Telephone information → Infotainment System The trip odometer (trip) shows the distance driven
— Outside temperature since the last time the trip odometer was reset. The
last digit indicates 1/10 mile (or 100 meters, de-
— Compass display
pending on the units selected).
Instrument cluster 17
Instrument cluster menus — Since refuel
The currently selected memory is shown in the dis-
Please read the introductory information and play.
heed the Warnings and Notice on page 15. The trip memories are in addition to the trip odome-
ter, which is displayed in the bottom part of the in-
The following list shows how the Volkswagen Infor- strument cluster and controlled using the button
mation System menus in the instrument cluster dis-
→ fig. 10 4 , → fig. 11 4 , or, depending on equip-
play are structured. The size and layout of the Volks-
ment.
wagen Information System menu depends on vehi-
cle equipment. Press the button on the multi-function steering
wheel to toggle between the 3 memories when the
Certain menus may only be displayed while the vehi-
ignition is on.
cle is completely stopped.
The driving data for the trip memories can also be
Driving data → page 18
viewed in the Infotainment system by pressing the
Assist systems (if equipped) button followed by the Vehicle and function
Lane Assist on/off → page 171 keys → page 26, Infotainment system operation
and displays.
Blind Spot on/off → page 173
OR: When the vehicle is not moving, press the
Rear Traffic on/off → page 189
Infotainment button until the Driving Data is dis-
Front Assist on/off → page 167 played → page 26, Infotainment system operation
ACC (display only) → page 162 and displays.
Navigation (if equipped) → Infotainment System Since start trip memory
Compass (vehicles without navigation) → page 16 The memory accumulates and stores information
about distance driven and fuel used from the time
Audio → Infotainment System
the ignition was switched on until the time it was
Telephone → Infotainment System switched off.
Vehicle status → page 19 If the ignition stays off for 2 hours or more, stored
Lap timer (if equipped) → page 20 information is automatically deleted. If the trip is
continued within 2 hours after the ignition was
switched off, the memory continues to accumulate
and store information after the ignition is switched
on again.
Driving data (Multi-Function Dis-
play) Extend. period trip memory
Depending on the instrument cluster version, the
Please read the introductory information and memory displays and stores the accumulated driving
heed the Warnings and Notice on page 15. and fuel consumption data of any number of single
trips up to a total driving time of either 19 hours and
When the ignition is on, the Driving data menu provides 59 minutes or 99 hours and 59 minutes, and up to
a variety of travel and fuel consumption data. Navi- a total distance of either 1,999 km or 9,999 km. If
gate through the data as described on → page 25, one of the maximum values1) is exceeded, then the
Operation with the multi-function steering wheel. memory is automatically cleared and starts again
from 0.
Switching between the displays
Use the arrow up and down buttons ( and ) on Since refuel trip memory
the right side of the steering wheel → fig. 16. The memory accumulates and stores information
about distance driven and fuel used from the time
Trip memories the vehicle is refueled. The memory is deleted auto-
The display has 3 automatic memories: matically during refueling.
— Since start
— Extend. period
Instrument cluster 19
Check the malfunction as soon as possible. Contact Setting the clock
an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility for assistance if neces-
sary. Please read the introductory information and
heed the Warnings and Notice on page 15.
Information texts
You can set the time in the Vehicle settings menu in the
Information texts provide information about various
Infotainment system when the ignition is switched
vehicle situations.
on → page 26, Infotainment system operation and
displays.
WARNING
You can also set the time in the instrument cluster.
Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to — If a vehicle status message or the vehicle icon is
break down in traffic and result in a collision and displayed, push the button on the right side of
serious personal injury. the multi-function steering wheel.
— To set the time, press and hold the button in
· Never ignore warning lights or text WARNINGS.
the instrument cluster → page 15 or until the
· Always stop the vehicle as soon as it is safe to word Time appears in the display. If the ignition is
do so. switched off, the doors must be closed.
· Whenever stalled or stopped for repair, move — Release the button. The time is shown in the in-
the vehicle a safe distance off the road, stop the strument cluster display and the hour setting is
engine, turn on the emergency flashers, and use highlighted.
other warning devices to warn approaching
traffic. — Press the button repeatedly until the correct
hour is displayed. Press and hold the button to
· Never park the vehicle in areas where the hot scroll through quickly.
catalytic converter and exhaust system can
come into contact with dry grass, brush, spilled — Once you have set the hour, release the button
fuel, oil, or other material that can catch fire. and wait a few seconds until the minutes display
is highlighted.
· A broken-down vehicle presents a high accident
— Press the button repeatedly until the correct
risk for itself and others. Switch on emergency
flashers and set up a warning triangle to warn minutes are displayed. Press and hold the button
oncoming traffic. to scroll through quickly.
— Release the button to finish setting the clock.
NOTICE
Failure to heed warning lights or text WARNINGS
can result in vehicle damage. Lap timer
If there are multiple warning messages, the
symbols are displayed for several seconds in Please read the introductory information and
order of importance. The symbols are displayed until heed the Warnings and Notice on page 15.
the cause has been corrected.
Your vehicle may be equipped with a lap timer that
If warning messages are displayed when the you can access via the main menu in the instrument
ignition is switched on, it may not be possible cluster → page 18, Instrument cluster menus.
to adjust some settings as described, or the informa- With the lap timer, you can time your own laps man-
tion display may appear differently. If this happens, ually, store lap times, and compare the times to one
take the vehicle to an authorized Volkswagen dealer another.
or an authorized Volkswagen Service Facility for as-
sistance. The following menus can be displayed:
— Lap timer
— Lap 1 (or current lap number)
— Statistics
Instrument cluster 21
If, however, the malfunction indicator light also Warning light and engine coolant
comes on, drive to your nearest authorized Volkswa-
gen dealer or authorized Volkswagen Service Facility temperature gauge
and have the fuel system and the engine checked.
Please read the introductory information and
WARNING heed the Warnings and Notice on page 15.
Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to
break down in traffic and result in a collision and
serious personal injury.
· Never ignore warning lights or text WARNINGS.
· Always stop the vehicle as soon as it is safe to
do so.
WARNING
Driving with a fuel tank that is almost empty can
lead to stalling in traffic, a collision, and serious
personal injuries. Fig. 13 Engine coolant temperature gauge in the in-
strument cluster.
· When the fuel tank is almost empty, fuel supply
to the engine can be interrupted, especially
when driving over bumps, across slopes, and up Key to fig. 13:
and down hills.
A Cold range. Do not drive at high engine speeds
· Steering and braking assistance as well as ESC or with heavy engine loads until the engine
and related systems will not work if the engine warms up.
“sputters” or stalls due to lack of fuel. B Normal temperature range.
· Always refuel when the tank is 1/4 full to re- C Warning zone. The display may also move into
duce the risk of running out of fuel and stalling the warning area when the engine is working
in traffic. hard, especially at high ambient temperatures.
WARNING
Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to
break down in traffic and result in a collision and Fig. 15 In the Infotainment system display: Example of
serious personal injury. the service reminder.
· Never ignore warning lights or text WARNINGS.
The maintenance service reminder is shown in the
· Always stop the vehicle as soon as it is safe to
instrument cluster display → fig. 14 and in the Info-
do so.
tainment system → fig. 15. Versions and displays
can vary depending on the instrument cluster or the
NOTICE
Infotainment system version equipped with the ve-
Failure to heed warning lights or text WARNINGS hicle.
can result in vehicle damage.
For information on maintenance intervals, please
see the → Warranty and Maintenance.
For vehicles with time- or distance driven-
dependent service, only fixed service intervals are
displayed.
Service reminder
If service is due in the near future, a service remind-
er is displayed when the ignition is switched on.
5GM012723ST
Instrument cluster 23
Service event
Using the instrument cluster
For a scheduled oil service or a scheduled inspection
there is an audible chime when the ignition is menus
switched on. The wrench symbol also appears for
several seconds in the instrument cluster display Introduction
along with one of the following messages → fig. 14:
Oil service now! The number of menus and information in the instru-
Inspection now! ment cluster display depends on the electronics and
Oil service and inspection now! equipment on the vehicle.
An authorized Volkswagen dealer or an authorized
Viewing service message
Volkswagen Service Facility may be able to add or
You can view service information → fig. 15 in the Ve- modify functions depending on your vehicle's equip-
hicle settings menu in the Infotainment system ment.
→ page 26, Infotainment system operation and dis-
plays. As long as a priority 1 warning message is displayed,
no menus can be accessed. To display menus, ac-
The current service message can also be accessed in knowledge the warning by pressing the button
the instrument cluster display when the ignition is on the multi-function steering wheel → fig. 16.
switched on and the vehicle is stopped:
— Press and hold the button in the instrument WARNING
cluster → page 15 until the word Service appears in Driving on today's roads demands the full atten-
the display. tion of the driver at all times. Driver distraction
— Release the button. The current service message causes accidents, collisions and serious personal
appears in the display for a few seconds. injury!
Fig. 18 In the Infotainment system: Performance Monitor sport gauges (if equipped). Gauges shown in the display
may vary depending on configuration.
Your vehicle may be equipped with the Performance Boost pressure gauge
Monitor feature, which includes sport gauges and The boost pressure gauge → fig. 18 1 shows the
a lap timer/stopwatch in the Infotainment system.
pressure in the boost pressure duct between the
Depending on vehicle equipment, the following Per- turbocharger and the engine (shown in bar or psi,
formance Monitor sport gauges may be available: depending on the units selected). The farther right
the needle points on the gauge, the higher the pres-
— Boost pressure gauge fig. 18 1
sure in the boost pressure duct and the greater the
— Accelerometer (g-meter) fig. 18 2 output from the engine.
— Power display fig. 18 3 Accelerometer (g-meter)
— Engine oil temperature gauge The accelerometer, or g-meter → fig. 18 2 , shows
— Engine coolant temperature gauge the current vehicle acceleration in the center display
(shown in g).
You can access the Performance Monitor sport
gauges in the Infotainment system by pressing the The red mark moves to different areas of the gauge
Infotainment button followed by the Vehicle , as the direction of acceleration changes. If you turn
, and Sport function keys. left, the mark moves to the right of the gauge (and
vice versa). The red mark also moves down when ac-
OR: When the vehicle is not moving, press the celerating and up when braking. These values are
Infotainment button until the Performance Monitor combined in certain situations, for example, when
is displayed → page 26, Infotainment system opera- making a right turn while accelerating, the red mark
tion and displays. moves to the lower left area of the gauge.
Tap the arrow buttons at either side of the screen to The red mark also moves toward or away from the
toggle between the Performance Monitor sport center of the gauge depending on the level of accel-
gauges and the lap timer/stopwatch → page 28, eration. The farther the red mark is from the center,
Performance Monitor lap timer and stopwatch. the heavier the acceleration (greater g).
Changing the gauges and units in the display Power display
The display can show three Performance Monitor
The power display → fig. 18 3 shows the current
sport gauges at any given time. Swipe your finger up
or down on a gauge to select a different one. engine power output on both a gauge and a digital
display (shown in kilowatts).
For some gauges, the units can be changed in the
5GM012723ST
statistics as --:--:--.--.
Driver personalization During this time, you can select a user profile using
the and buttons on the multi-function steer-
ing wheel → page 25, Operation with the multi-
Please read the introductory information and function steering wheel.
heed the Warnings and Notice on page 26.
The saved vehicle settings will be activated after se-
Your vehicle may be equipped with a personalization lecting the user profile.
feature that saves certain vehicle settings for differ-
ent user profiles, for example, some climate control, Managing user profiles and applying settings
instrument cluster, or vehicle lighting settings. There You can manage user profiles and select settings via
are four user profiles, which the vehicle can identify the Infotainment system in the Personalization menu
by the key that is used to unlock the vehicle. Each when the ignition is switched on.
vehicle key is assigned to a user profile. — Press the Infotainment button.
Changes to the settings are applied to the active — OR: Press the Infotainment button followed
user profile and are saved after the vehicle is locked by the Vehicle function key.
or when the user profile is changed.
— Tap the function key and select Personalization.
Identifying and selecting the user profile Then select the desired user profile.
When personalization is active, the name of the cur- If the box in the function key is checked , the fea-
rent user profile appears in the instrument cluster ture is switched on.
display for about 10 seconds after switching on the
ignition.
32 Safety
✓ Engine coolant level → page 251, Engine cool- Volkswagen dealer or an authorized Volkswagen
ant Service Facility for more information.
✓ Brake fluid level → page 255, Brake fluid
✓ Tire pressure → page 260, Tires and wheels
✓ Vehicle lighting necessary for driving safety Sitting properly and safely
→ page 112, Lights:
— Turn signals Introduction
— Low beams and high beams
Number of seats
— Taillights
The vehicle has a total of 5 seating positions: 2 in
— Brake lights front and 3 in the rear. Each seating position has
— License plate lights a safety belt.
Always observe traffic rules and posted speed lim- · Always keep your feet on the floor in front of
the seat. Never rest them on the seat, instru-
its and use common sense. Your good judgment
ment panel, out of the window, etc. The airbag
can mean the difference between arriving safely at
system and safety belt will not be able to pro-
your destination and being seriously injured in
tect you properly and can even increase the risk
a crash or other kind of accident.
of injury in a crash.
WARNING
WARNING
Disregarding the safety-related checklist may lead
Always adjust seat, safety belts, and head re-
to accidents and injuries.
straints properly before driving and make sure that
· Please note and follow the points listed in the all passengers are properly restrained.
checklist.
· Push the passenger seat as far back as possible.
Always be sure that there are at least 10 inches
NOTICE (25 cm) between the front passenger's breast-
Volkswagen is not responsible for mechanical dam- bone and the instrument panel.
age that may result from substandard fuel or service
or the unavailability of Genuine Volkswagen parts.
· Always adjust the driver's seat and the steering
wheel so that there are at least 10 inches
Regular service and maintenance of your vehi- (25 cm) between your breastbone and the
cle is important both for operational and driv- steering wheel.
ing safety and to help prolong your vehicle's service · Adjust the driver's seat so that you can easily
life. Always follow the scheduled maintenance inter- push the pedals all the way to the floor while
vals in the → Warranty and Maintenance, especially keeping your knee(s) slightly bent. The distance
for changing the brake fluid. Hard use, frequent to the instrument panel in the knee area must
stop-and-go driving, driving in very dusty areas, and be at least 4 inches (10 cm).
5GM012723ST
other factors may make it necessary to have the ve- · If these requirements cannot be met for physi-
hicle serviced more frequently. Ask an authorized cal reasons, contact an authorized Volkswagen
dealer or an authorized Volkswagen Service Fa-
34 Safety
— Never lean out the window. Contact your authorized Volkswagen dealer or au-
— Never put your feet out the window. thorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at
— Never put feet on the instrument panel. 1-800-822-8987 for information about possible
— Never rest your feet on the seat cushion or back modifications to your vehicle.
of the seat.
For your own safety and to reduce injuries in the
— Never ride in the footwell. event of sudden braking maneuvers or accidents,
— Never sit or stand on an armrest. Volkswagen recommends the following seating po-
sitions:
— Never ride without your safety belt properly fas-
tened. Applies to all vehicle occupants:
— Never ride in the luggage compartment. — Adjust head restraints so that the upper edge of
the head restraint is at least at eye level or higher.
WARNING Position the back of your head as close as possi-
Contact with parts of the vehicle interior can cause ble to the head restraint → fig. 21 (dotted line).
serious personal injury in a crash. — Push the head restraint completely down for
· Always make sure that all vehicle occupants short people, even if the top of the head is then
stay in a proper seating position and are proper- below the upper edge of the head restraint.
ly restrained whenever the vehicle is moving. — Tall people should pull the head restraint all the
· Improper seating positions increase the risk of way up.
serious and fatal injury, especially when an air- — Adjust the seat backrest angle to an upright posi-
bag deploys and strikes a passenger in an im- tion so that your back is in full contact with it
proper seating position. when the vehicle is moving.
— Always keep both feet on the floor and in the
footwell whenever the vehicle is moving.
Proper seating position — Always adjust and fasten safety belts properly
→ page 36, Safety belts.
Please read the introductory information and
heed the Warnings and Notice on page 33. Driver - seat and steering wheel adjustment:
— Adjust the steering wheel so that there are at
least 10 inches (25 cm) between the steering
wheel and your breast bone
→ fig. 21 A , → page 103, Steering wheel. When
adjusting the proper distance to the steering
wheel, grasp the top of the steering wheel with
your elbows slightly bent.
— Always hold the steering wheel on the outside of
the steering wheel rim with your hands at the
9 o'clock and 3 o'clock positions to help reduce
the risk of personal injury if the driver's airbag in-
flates.
Fig. 21 Proper safety belt positioning and head re-
— Never hold the steering wheel at the 12 o'clock
straint adjustment. The driver should never sit closer
position or with your hands at other places inside
than 10 inches (25 cm) from the steering wheel.
the steering wheel rim or on the steering wheel
hub. Holding the steering wheel the wrong way
The following describes the proper seating positions
can cause serious injuries to the hands, arms, and
for the driver and passengers.
head if the driver's airbag inflates.
If you have a physical impairment or condition that — Adjust the steering wheel so that the steering
prevents you from sitting properly on the driver seat wheel cover points at your chest and not at your
with the safety belt properly fastened and reaching face. Pointing the steering wheel toward your
the pedals, special modifications to your vehicle may face decreases the ability of the driver's airbag to
5GM012723ST
be necessary. Only the proper seating position en- help protect you in a collision.
sures optimum protection by the safety belt and air-
bag. — Adjust the driver's seat so that you can easily
push the pedals all the way to the floor while
36 Safety
· Safety belts that were subject to stress in an ac- light and the chime go out when both driver and
cident and stretched must be replaced with front passenger have buckled their safety belts.
a correct, new safety belt, preferably by an au-
If the driver and front seat passenger do not both
thorized Volkswagen dealer or authorized Volks-
fasten their safety belts within about 24 seconds af-
wagen Service Facility.
ter the chime stops and the vehicle is moving at
· Replacement after a crash may be necessary a speed of more than about 15 mph (25 km/h), the
even if a safety belt shows no visible damage. chime will again sound for about 6 seconds, then go
Anchorages that have been loaded must also be off for about 24 seconds, then sound again for about
inspected. another 6 seconds. The same thing happens if one of
· Damaged safety belts must be replaced; they the safety belts is fastened and then unfastened
cannot be repaired. while the vehicle is moving. The safety belt warning
light also flashes. The warning chime continues to
· Never try to repair a damaged safety belt your-
sound at 24 second intervals for up to 2 minutes. No
self. Never remove or modify the safety belts in
chime sounds at speeds of less than about 5 mph
any way.
(8 km/h).
· Have safety belts, hardware, retractors, and
If the ignition is switched on, the safety belt warning
buckles replaced by an authorized Volkswagen
light stays on until the driver and front passenger
dealer or authorized Volkswagen Service Facili-
have both buckled their safety belts.
ty.
· Always keep the belts clean. Dirty belts may not WARNING
work correctly and can impair the function of
the inertia reel. Not wearing a safety belt or wearing an improperly
positioned safety belt increases the risk of severe
personal injury or death. Safety belts offer opti-
mum protection only when used correctly.
Warning light
Please read the introductory information and
heed the Warnings and Notice on page 36.
Frontal collisions and laws of phys-
ics
Please read the introductory information and
heed the Warnings and Notice on page 36.
Safety belts 37
What happens to passengers not
wearing a safety belt
Please read the introductory information and
heed the Warnings and Notice on page 36.
38 Safety
regardless of whether a seating position has an air- body become more “tolerable” and less likely to
bag or not. cause injury.
An airbag will deploy only once. Safety belts are al- Although these examples are based on a frontal col-
ways there to offer protection in those accidents in lision, safety belts can also substantially reduce the
which airbags are not supposed to deploy or when risk of injury in other kinds of crashes. So, whether
they have already deployed. Unbelted occupants can you're on a long trip or “just going to the corner
also be thrown out of the vehicle, causing even more store,” always buckle up and make sure that others
severe injuries or death. do, too.
It is also important for occupants in the rear seats to Accident statistics show that vehicle occupants
wear their safety belts properly since they can be properly wearing safety belts have a lower risk of
thrown violently forward through the vehicle in the being injured and a much better chance of surviving
event of an accident. Unbelted passengers in the a collision. Properly using safety belts also greatly
rear seats endanger not only themselves but also increases the ability of the supplemental airbags to
the driver and other passengers in the vehicle do their job in a collision. For this reason, wearing
→ fig. 26. a safety belt is required by law in most countries in-
cluding the United States and Canada.
Although your Volkswagen is equipped with airbags,
Safety belts protect you still have to wear the safety belts provided.
Front airbags, for example, are activated only in
some frontal collisions. The front airbags are not ac-
Please read the introductory information and
tivated in all frontal collisions, in side and rear colli-
heed the Warnings and Notice on page 36.
sions, in rollovers, or in cases when the conditions
for deployment stored in the electronic control unit
are not met. The same goes for the other airbag sys-
tems on your Volkswagen.
So always wear your safety belt and make sure that
everybody in your vehicle is properly restrained!
Checklist
Using safety belts →
Fig. 27 Belted driver secured by the correctly worn
safety belt in the event of a sudden braking maneuver.
✓ Damage to safety belts reduces their overall ef-
fectiveness and increases the risk of serious
Used properly, safety belts can make a big differ- personal injury and death whenever the vehicle
ence. Safety belts help to keep passengers in their is being used.
seats, gradually reduce energy levels applied to the ✓ Check the condition of all safety belts and buck-
body in a collision, and help prevent the uncontrol- les regularly.
led movement that can cause serious injuries. In ad- ✓ Keep safety belts clean.
dition, safety belts reduce the danger of being
thrown out of the vehicle → fig. 27. ✓ Keep objects and liquids away from safety belt
webbing, the safety belt buckle tongue, and the
Safety belts attach passengers to the car and give safety belt buckle latch and opening.
them the benefit of being slowed down more gently
✓ Do not pinch or damage the safety belt or buck-
or “softly” through the “give” in the safety belts,
le tongue (for instance, when closing a door).
crumple zones, and other safety features (such as
airbags) engineered into today's vehicles. The front ✓ Never modify, disassemble or try to repair safe-
crumple zones and other passive safety features ty belts and safety belt anchorages.
5GM012723ST
Safety belts 39
✓ Always fasten your safety belt properly before · Always keep objects and liquids away from the
driving and keep it fastened whenever the vehi- belt buckle and buckle opening.
cle is moving.
40 Safety
— Adjust the front seat and head restraint correctly Safety belt position
→ page 104, Seats and head restraints.
— Make sure the seat backrest of the rear seat Please read the introductory information and
bench is in an upright position and securely latch- heed the Warnings and Notice on page 36.
ed in place before using the safety belt → .
— Hold the safety belt by the tongue and pull it
slowly and evenly across the chest and pelvis. Do
not twist the safety belt webbing → .
— Insert the tongue into the correct buckle for your
seat until you hear it latch securely → fig. 28.
— Pull on the safety belt to make sure that it is se-
curely latched in the buckle.
WARNING
Improperly positioned safety belts can cause seri-
ous personal injury or death in an accident.
· Safety belts offer optimum protection only
when the seat backrest is upright and belts are
correctly positioned on the body.
· A person who is not properly restrained can be
seriously injured by the safety belt itself if it
slips from the stronger parts of the body into
sensitive areas like the abdomen. Fig. 31 Proper safety belt positioning for expectant
mothers.
· Unfastening safety belts while the vehicle is in
motion can cause severe personal injury or Wearing safety belts improperly can cause serious
death in the event of an accident or braking ma- injury or death. Safety belts can only work when
neuver! they are correctly positioned on the body. A properly
worn safety belt also helps to position the occupant
so that an airbag can provide maximum protection
when deployed. Therefore, always fasten your safety
belt and make sure that it is properly positioned over
your body.
Improper seating positions reduce the effectiveness
of safety belts and even increase the risk of injury or
death by moving the safety belt to critical areas of
the body. Improper seating positions also increase
the risk of severe injury or death when an airbag de-
ploys and strikes an occupant who is not seated
properly → page 33, Sitting properly and safely.
Safety belts 41
er over the throat, over the arm, under the arm or · Do not twist the belt when attaching it. If you
behind the back. cannot untwist a twisted safety belt, wear it
— The lap portion of the safety belt must always run anyway, but make sure the twisted part is not in
as low as possible over the pelvis and never over contact with your body. Have the problem cor-
the abdomen. rected right away by an authorized Volkswagen
dealer or authorized Volkswagen Service Facili-
— Always wear the safety belt flat and snug against ty.
the body. Pull on the safety belt to tighten if nec-
essary. · Never hold the safety belt away from your body
with your hand.
Expectant mothers must always wear the lap por-
tion of the safety belt as low as possible across the · Never wear belts over rigid or breakable objects,
such as eyeglasses, pens or keys.
pelvis and below the rounding of the abdomen –
throughout the pregnancy. The safety belt must lie · Never modify the position of the belt using
flat against the body to avoid pressure against the comfort clips, loops or similar devices.
abdomen → fig. 31.
If you have a physical impairment or condition
Adjusting safety belt height that prevents you from sitting properly on the
seat with the safety belt properly fastened, special
The safety belt position can be adjusted using the
modifications to your vehicle may be necessary.
following features:
Contact your authorized Volkswagen dealer or au-
— Safety belt height adjusters for the front seats. thorized Volkswagen Service Facility or call the
— Front seats with height adjustment. Volkswagen Customer CARE Center at
1-800-822-8987 for information about possible
WARNING modifications to your vehicle.
· Expectant mothers must always wear the lap — Pinch the safety belt attachment together as indi-
portion of the safety belt as low as possible cated by the arrows and hold → fig. 32.
across the pelvis and below the rounding of the — Slide the belt and upper attachment up or down
abdomen. until the safety belt is positioned over the center
of the shoulder → page 41, Safety belt position.
42 Safety
— Release the safety belt attachment. with these regulations → page 43, Service and dis-
— Pull on the safety belt to make sure that the up- posal of belt pretensioners.
per attachment is securely locked in place.
Safety belts 43
· Never repair, adjust, or change pretensioners or · Even when they deploy, airbags provide only
any other part of the safety belt system your- supplemental protection.
self. We strongly recommend that you have any
work on the safety belt system performed by an
· Airbags work most effectively when used with
properly worn safety belts → page 36, Safety
authorized Volkswagen dealer or authorized belts.
Volkswagen Service Facility. They have the nec-
essary technical information, training, and spe- · The driver must always make sure that every
cial equipment → page 316, Parts, accessories, person in the vehicle is properly seated on
repairs, and modifications. a seat of his or her own, properly fastens the
safety belts belonging to that seat before the
WARNING vehicle starts to move, and keeps the belts
properly fastened while riding in the vehicle.
Undeployed safety belt pretensioners and airbag This applies even when just driving around
modules contain explosive materials that can town. Therefore, always wear your safety belts
cause serious personal injuries if they are not and make sure that everybody in your vehicle is
properly handled when they or the vehicles they properly restrained.
are installed in are scrapped.
· Never abandon vehicles or vehicle parts. WARNING
· Always scrap vehicles and vehicle parts, espe- Sitting too close to the steering wheel or instru-
cially those containing undeployed airbag mod- ment panel will decrease the effectiveness of the
ules and undeployed safety belt pretensioners, airbags and will increase the risk of personal injury
at a licensed facility that has the knowledge and in a collision.
experience to properly dispose of the vehicle · Never sit closer than 10 inches (25 cm) to the
and its safety belt and airbag systems. steering wheel or instrument panel.
Undeployed airbag modules and safety belt · If you cannot sit upright more than 10 inches
pretensioners are classified as Perchlorate (25 cm) from the steering wheel and with your
Material. Special handling may apply – see http:// back against the backrest, investigate whether
www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey adaptive equipment may be available to help
all applicable legal requirements regarding handling you reach the pedals and increase your seating
and disposal of the vehicle or parts of its restraint distance from the steering wheel.
system, including airbag modules and safety belts · If you are unrestrained, leaning forward, sitting
with pretensioners. Authorized Volkswagen dealers sideways or out of position in any way, your risk
and authorized Volkswagen Service Facilities are fa- of injury is much higher.
miliar with the requirements, and we recommend
that you have them perform this service for you. · You will also receive serious injuries and could
even be killed if you are up against the airbag or
too close to it when it inflates.
· To reduce the risk of injury when an airbag in-
Airbag system flates, always wear safety belts properly. See
→ page 36, Safety belts.
Introduction · An infant in a rearward-facing child restraint in-
stalled on the front passenger seat will be seri-
Your vehicle is equipped with a front airbag for the ously injured and can be killed if the front airbag
driver and front seat passenger. The front airbags inflates.
can provide additional protection for the chest and · Always make certain that children age 12 or
head of the driver and the front seat passenger younger always ride in the rear seat. If children
when seats, safety belts, head restraints and, for the are not properly restrained, they may be severe-
driver, the steering wheel, are properly used and ly injured or killed when an airbag inflates.
have been properly adjusted. Airbags are only sup-
plemental restraints. They are not a substitute for
· Never let children ride unrestrained or improp-
erly restrained in the vehicle.
safety belts that must be worn even though the
front seating positions are equipped with front air- · Never put your feet on the instrument panel or
bags. on the seat. Always keep both feet on the floor
in front of the seat to help prevent serious inju-
WARNING ries to the head, legs and hips if the airbag in-
flates.
Never rely on airbags alone for protection.
44 Safety
WARNING · Be careful not to get the dust into your eyes or
into any cuts, scratches, or open wounds.
Objects between you and the airbag will increase
the risk of injury in a crash by interfering with the · If the residue should get into your eyes, flush
them with water.
way the airbag unfolds or by being pushed into
you as the airbag inflates.
WARNING
· Never hold things in your hands or on your lap
Using solvents or other improper cleaning prod-
when the vehicle is moving.
ucts on surfaces where airbags are located can
· Never transport items on or in the area of the change the way airbags deploy in a crash.
front passenger seat. Objects could move into
the area of the front airbags during braking or · Products containing solvents will change the
other sudden maneuvers and fly dangerously properties of the plastics and may cause plastic
through the passenger compartment when an parts to break and fly around when the airbag
airbag inflates. deploys in a crash, causing injury.
· Always make sure that the airbag deployment · Never use solvents or cleaners on the steering
zones are clear at all times. Never let any thing wheel horn pad or on the instrument panel be-
or object, a pet, or a person, including an infant cause they can damage the airbag cover or
or small child, be in the space between any ve- change the stiffness or strength of the material
hicle occupant and any airbag at any time. so that the airbag cannot deploy and protect
properly.
WARNING · When cleaning the horn pad and instrument
panel, use only a soft, dry cloth or a cloth mois-
An airbag works only once. Airbags that have de-
tened with plain water.
ployed in a crash must be replaced.
· Deployed airbags and the related system parts
must be replaced immediately with new parts
approved by Volkswagen for the vehicle model Advanced Airbag System, infants,
and model year. child restraints, and children on the
· Have repairs and vehicle modifications per- front seat
formed by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Author-
Please read the introductory information and
ized Volkswagen dealers and authorized Volks-
heed the Warnings and Notice on page 44.
wagen Service Facilities have the required tools,
diagnostic equipment, repair information, and
Be sure to read the important information and the
trained personnel to properly replace any airbag
WARNINGS for important details about children and
in your vehicle and assure system effectiveness
Advanced Airbags → page 64, Child safety and
in a crash.
child restraints.
· Never permit salvaged or recycled airbags to be
The Advanced Airbag System in your vehicle has
installed in your vehicle.
been certified to comply with the requirements of
· Never modify any components of the airbag the United States Federal Motor Vehicle Safety
system. Standard (FMVSS) 208, as well as Canada Motor Ve-
hicle Safety Standard (CMVSS) 208 as applicable at
WARNING the time your vehicle was manufactured. According
Fine dust released when airbags deploy can irritate to requirements, the front Advanced Airbag System
the skin, eyes, and mucous membranes as well as on the passenger side has been certified for “sup-
cause breathing problems for people who suffer pression” for infants of about 12 months old and
from asthma or other respiratory conditions. younger and for “low risk deployment” for children
aged 3 to 6 years old (as defined in the standard).
· To reduce the risk of breathing problems, those
with asthma or other respiratory conditions Even though your vehicle is equipped with an Ad-
should get fresh air right away by getting out of vanced Airbag System, make certain that all children,
the vehicle or opening windows or doors. especially 12 years and younger, always ride on the
back seat properly restrained for their age and size.
· If you are in a collision in which airbags deploy,
5GM012723ST
Airbag system 45
dangerous place for an infant or a child in a rear- functioning properly whenever the ignition is on. Ev-
ward-facing seat. ery time you turn on the ignition, the airbag system
indicator light will come on for a few seconds
DANGER (function check).
The front seat of any vehicle can be a dangerous The airbag system must be inspected if the airbag
place for a child - even with an Advanced Airbag indicator light
System.
— does not light up when the ignition is switched
· If the front airbag inflates, a child or infant who
on,
— is unrestrained on the front seat, — does not go out a few seconds after you have
— is in an improperly installed forward-facing switched on the ignition,
child restraint on the front seat, or — goes out and then lights up again or blinks after
— is in any rearward-facing child restraint on the ignition is switched on,
the front seat will be seriously injured and — or if it lights up or blinks while driving.
can be killed.
If an airbag system malfunction is detected, the air-
· Even though your vehicle is equipped with an
bag indicator light comes on and stays on to alert
Advanced Airbag System, make certain that all
the driver to the problem. It also reminds you to
children, especially 12 years and younger, al-
have the airbag system checked immediately by an
ways ride on the back seat properly restrained
authorized Volkswagen dealer or an authorized
for their age and size.
Volkswagen Service Facility. If a malfunction occurs
· Always properly install rearward-facing child re- that turns the front airbag on the passenger side off,
straints or infant carriers and forward-facing the PASSENGER AIR BAG light → page 47,
child restraints on the rear seat - even with an PASSENGER AIR BAG light will come on and
Advanced Airbag System. stay on whenever the ignition is on.
WARNING
Monitoring the Advanced Airbag An airbag system and safety belt pretensioner that
are not working properly cannot provide supple-
System mental protection in a frontal crash.
Please read the introductory information and · If the airbag indicator light comes on, it means
heed the Warnings and Notice on page 44. that there may be something wrong with the
Advanced Airbag System. It is possible that the
The Advanced Airbag System as well as the side air- airbag will inflate when it is not supposed to, or
will not inflate when it should.
bags and Side Curtain Protection® airbags with ejec-
tion mitigation features (including the electronic · Have the airbag system inspected immediately
control unit, sensors and system wiring) are all by your authorized Volkswagen dealer or au-
monitored continuously to make sure that they are thorized Volkswagen Service Facility.
46 Safety
PASSENGER AIR BAG light
Please read the introductory information and heed the Warnings and Notice on page 44.
The PASSENGER AIR BAG light → fig. 33 will — the ignition is switched on and
come on and stay on to tell you when the front Ad- — the capacitive passenger detection system, which
vanced Airbag System on the passenger side has switches the front seat passenger's front Ad-
been turned off by the electronic control unit. vanced Airbag on and off, detects a change in the
If the PASSENGER AIR BAG light burns out, the status of the front passenger seat.
airbag indicator light → page 46, Monitoring the After the PASSENGER AIR BAG light stops
Advanced Airbag System will come on and signal blinking, always make sure that the airbag status (on
a malfunction in the Advanced Airbag System. Al- or off) as shown by the PASSENGER AIR BAG
though the burned-out light will not change the way light is proper for the size, age, and weight (electri-
the front airbag on the passenger side works, it will cal capacitance) of the occupant on the front pas-
no longer be possible to use the PASSEN- senger seat. Always make sure that the safety belt
GER AIR BAG light to make sure that the air- for the front passenger seat is properly fastened.
bag on/off status is correct for the occupant on the
front passenger seat. Have the airbag system in- The PASSENGER AIR BAG light will show the
spected immediately by your authorized Volkswagen status of the front seat passenger's front Advanced
Airbag System a few seconds after the ignition has
5GM012723ST
Airbag system 47
— will stay on if the front passenger seat is not oc- — remove and reinstall the child restraint. Make sure
cupied; that the child restraint is properly installed and
— will stay on if the electrical capacitance measured that the safety belt for the front passenger seat
by the capacitive passenger detection system for has been correctly routed around or through the
the front passenger seat equals the combined ca- child restraint as described in the child restraint
pacitance of an infant up to about 1 year of age manufacturer's instructions;
and one of the rearward-facing or forward-facing — make sure that the switchable locking feature on
child restraints listed in Federal Motor Vehicle the safety belt for the front passenger seat has
Safety Standard 208 with which the Advanced been activated and that the safety belt has been
Airbag System in your vehicle was certified. For pulled tight;
a listing of the child restraints that were used to — make sure that no electrical device (such as a lap-
certify your vehicle's compliance with the U.S. top, CD player, or electronic games device) is
Safety Standard → page 64, Child safety and placed or used on the front passenger seat;
child restraints;
— make sure that no seat heater has been retrofit-
— will go out if the front passenger seat is occupied ted or otherwise added to the front passenger
by an adult as registered by the capacitive pas- seat;
senger detection system.
— make sure that nothing can interfere with the
The PASSENGER AIR BAG light must come on safety belt buckles and that they are not ob-
and stay on if the ignition is on and… structed;
— a car bed has been installed on the front passen- — make sure that there are no wet objects (such as
ger seat, or a wet towel) and no water or other liquids on the
front passenger seat cushion.
— a rearward-facing child restraint has been instal-
led on the front passenger seat, or If the PASSENGER AIR BAG light still does not
— a forward-facing child restraint has been installed come on…
on the front passenger seat, If the PASSENGER AIR BAG light still does not
— and if the electrical capacitance registered on the come on and does not stay on continuously (when
front passenger seat is equal to or less than the the ignition is switched on), take the child restraint
combined capacitance of a typical 1 year-old in- off the front passenger seat and install it properly at
fant and one of the rearward-facing or forward- one of the rear seat positions. Have the airbag sys-
facing child restraints listed in Federal Motor Ve- tem inspected immediately by your authorized
hicle Safety Standard 208 with which the Ad- Volkswagen dealer or authorized Volkswagen Serv-
vanced Airbag System in your vehicle was certi- ice Facility.
fied.
The PASSENGER AIR BAG light should NOT
If the front passenger seat is not occupied, the front come on…
passenger airbag will not deploy, and the PASSEN- The PASSENGER AIR BAG light should NOT
GER AIR BAG light will stay on. come on when the ignition is on and an adult is sit-
Never install a rearward-facing child restraint on the ting in a proper seating position on the front passen-
front passenger seat. The safest place for a child in ger seat. If the PASSENGER AIR BAG light
any kind of child restraint is on the rear seat comes on and stays on under these circumstances,
→ page 44, Airbag system, and → page 64, Child make sure that:
safety and child restraints. — the adult on the front passenger seat is properly
seated on the center of the seat cushion with his
If the PASSENGER AIR BAG light comes on…
or her back up against the backrest and the back-
If the PASSENGER AIR BAG light comes on rest is not reclined;
when one of the conditions listed above is met, be
sure to check the light regularly to make certain that — the safety belt is being properly worn and that
the PASSENGER AIR BAG light stays on contin- there is not a lot of slack in the safety belt web-
uously whenever the ignition is on. If the PASSEN- bing;
GER AIR BAG light does not come on and stay — there are no aftermarket seat covers or cushions
on all the time, stop as soon as it is safe to do so or other things (such as blankets) on the front
AND passenger seat that might cause the capacitive
passenger detection system to miscalculate elec-
— reactivate the airbag system by turning the igni-
trical capacitance.
tion off for more than 4 seconds and then turning
it on again;
48 Safety
WARNING · Have the airbag system inspected by your au-
thorized Volkswagen dealer or authorized Volks-
If the status of the Advanced Airbag System has wagen Service Facility before transporting any-
changed while the vehicle is moving, the PASSEN- one on the front passenger seat.
GER AIR BAG light blinks for about 5 seconds
to catch the driver's attention. If this happens, al- If the capacitive passenger detection system
ways stop as soon as it is safe to do so and check determines that the front passenger seat is
the steps described above. empty, the front airbag on the passenger side will be
turned off, and the PASSENGER AIR BAG light
WARNING will stay on.
If the PASSENGER AIR BAG light does not go If the front passenger safety belt itself is
off when an adult who is not very small is sitting buckled and the front passenger seat is not
on the front passenger seat after taking the steps occupied, the PASSENGER AIR BAG light will
described above, make sure the adult is properly come on and stay on.
seated and restrained at one of the rear seating
positions.
Airbags and how they work Airbags inflate in the blink of an eye, so fast that
many people don't even realize that the airbags have
deployed. The airbags will deflate immediately after
Please read the introductory information and deployment so that the front occupants can see
heed the Warnings and Notice on page 44. through the windshield again without interruption.
Front airbags and how they work Airbags inflate with a great deal of force. Airbags
Airbags are only supplemental restraints. They are can cause serious injuries when they inflate and hit
not a substitute for safety belts that must be worn those who are sitting too close, are out of position,
even though the front seating positions are equip- or are not properly restrained. By keeping room be-
ped with front airbags. The front airbags can provide tween your body and the steering wheel and the
additional protection for the chest and head of the front of the passenger compartment, the airbag can
driver and the front seat passenger when seats, inflate fully and completely and provide supplemen-
safety belts, head restraints and, for the driver, the tal protection during certain frontal collisions
steering wheel, are properly used and have been → page 36, Safety belts.
properly adjusted. Make sure that nothing is in the way of the airbags
When the airbag system deploys in a collision, a gas when they deploy. For example, things on your lap
generator fills the airbags that break open the pad- or on the seat could be pushed into your body or fly
ded covers on the steering wheel and the instru- dangerously through the passenger compartment
ment panel. The front airbags inflate between the when the airbag inflates and cause serious personal
steering wheel and the driver and between the in- injury.
strument panel and the front passenger. The areas outlined in red (dotted lines) → fig. 34 and
Front airbags in combination with properly worn → fig. 35 indicate the airbag deployment zone. Nev-
safety belts slow down and limit the occupant's for- er place or attach accessories or other objects (such
ward movement. Together they help to prevent the as cup holders, telephone brackets, note pads, large,
driver and front seat passenger from hitting parts of heavy or bulky objects) on the doors, on the wind-
the vehicle interior, thereby reducing the forces act- shield, over or near the area marked in red (dotted
ing on the occupants during a crash. In this way, lines).
they help to reduce the risk of injury to the head and
Physical impairments and airbags
upper body during a crash. Airbags do not provide
protection for the arms and lower body parts. It is If you have a physical impairment or condition that
important to remember that the supplemental air- prevents you from sitting properly on the driver seat
bag system is designed to reduce the likelihood of with the safety belt properly fastened and reaching
5GM012723ST
serious injuries. However, it is possible that a de- the pedals, special modifications to your vehicle may
ployed airbag may cause other injuries such as swel- be necessary. The safety belt and airbag can only
ling, bruising, friction burns, and abrasions. provide optimum protection if you are seated cor-
rectly and can reach the pedals.
Airbag system 49
Contact your authorized Volkswagen dealer or au- The airbags are part of the overall passive vehicle
thorized Volkswagen Service Facility or call the safety system. The airbag system works most effi-
Volkswagen Customer CARE Center at ciently when used with properly worn safety belts
1-800-822-8987 for information about possible and a proper seating position → in Introduction
modifications to your vehicle. on page 33.
When an airbag deploys, fine dust is released. This is — Head restraints with height adjustment optimized
normal and is not caused by a fire in the vehicle. This for rear-end collisions.
dust is made up mostly of a powder used to lubri- — Adjustable steering column.
cate the airbags as they deploy. This dust could irri- — LATCH/UAS lower universal anchorages for child
tate skin and eyes and cause breathing problems for restraints at the rear outboard seating positions.
people with asthma or other respiratory conditions.
— Top tether anchorages for child restraints at all
Always remember: Front airbags only supplement rear seating positions.
the 3 point safety belts in some frontal collisions on-
ly when the vehicle deceleration is high enough to These individual safety features can work together
deploy the airbags. Airbags only deploy once, and as a system to help protect you and your passengers
only in certain kinds of collisions. The safety belts in a wide range of collisions. These features can't
are always there to offer protection in situations in work as a system if they are not always correctly ad-
which airbags should not deploy or when they have justed and properly used!
already deployed, for example, when your vehicle
How the Advanced Airbag System components work
strikes or is struck by another vehicle after an initial
together…
collision.
On the passenger side, regardless of safety belt use,
This is just one of the reasons why an airbag is the front passenger front airbag will be turned off if
a supplementary restraint and is not a substitute for the electrical capacitance measured by the capaci-
a safety belt. The airbag system works most effec- tive passenger detection system on the front pas-
tively when used with the safety belts. Therefore, al- senger seat is less than the amount programmed in
ways buckle up properly and wear your safety belts. the electronic control unit. The front airbag on the
passenger side will also be turned off if the capaci-
50 Safety
tance measured by the system for the front passen- · Always make certain that children age 12 or
ger seat equals that of an infant of about 1 year of younger always ride in the rear seat. If children
age in one of the child restraints that was used to are not properly restrained, they may be severe-
certify the Advanced Airbag System under Federal ly injured or killed when the airbag inflates.
Motor Vehicle Safety Standard 208. The PASSEN-
GER AIR BAG light comes on and stays on to
· Never let children ride unrestrained or improp-
erly restrained in the vehicle.
tell you when the front Advanced Airbag System on
the passenger side has been turned off → page 47, · Adjust the front seats properly.
PASSENGER AIR BAG light. · Never ride with the backrest reclined.
inflates – even with an Advanced Airbag Sys- front airbag to be turned on when it should be
tem. off, or can cause the airbag to work in a way
Airbag system 51
that is different from the way it would have · Never permit salvaged or recycled airbags to be
worked without objects on the seat. installed in your vehicle.
· Always make sure that the status signaled by
the PASSENGER AIR BAG light is correct
for the way that the front passenger seat is be-
ing used.
The dangers of using child re-
straints on the front seat
WARNING
Please read the introductory information and
The fine dust created when airbags deploy can
heed the Warnings and Notice on page 44.
cause breathing problems for people with asthma
or other breathing conditions.
The airbag on the front passenger side makes the
· To reduce the risk of breathing problems, those front seat a potentially dangerous place for a child
with asthma or other respiratory conditions to ride, even if the vehicle is equipped with an Ad-
should get fresh air right away by getting out of vanced Airbag System. The front seat is a very dan-
the vehicle or opening windows or doors. gerous place for an infant or small child in a rear-
· If you are in a collision in which airbags deploy, ward facing child restraint. The front seat is also not
wash your hands and face with mild soap and the safest place for a child in a forward-facing child
water before eating. restraint. All children, especially 12 years and young-
er, must always ride on the back seat and be proper-
· Be careful not to get the dust into your eyes, or
ly restrained for their age and size.
into any cuts, scratches, or open wounds.
During a frontal collision, a child restraint or infant
· If the residue should get into your eyes, flush
carrier on the front seat could be hit and knocked
them with water.
out of position by the inflating front passenger air-
bag. The airbag could significantly reduce the effec-
WARNING tiveness of the child restraint and even seriously in-
To reduce the risk of serious injury, make sure that jure a child while deploying.
the PASSENGER AIR BAG light is on and
Because of this danger, and because children are
stays on whenever a child restraint is installed on
generally better protected on the rear seat when
the front passenger seat and the ignition is
properly restrained for their age and size, we strong-
switched on.
ly urge you to always make sure that children ride on
· If the PASSENGER AIR BAG light does not the rear seat → page 64, Child safety and child re-
stay on, take the child restraint off the front straints, and → page 44, Airbag system.
passenger seat and install it properly at one of
the rear seating positions. DANGER
· Always make sure that the child restraint is cor- A front seat passenger, especially an infant or
rectly registered by the capacitive passenger small child, will be seriously injured and can even
detection system. be killed if too close to the airbag when it deploys
· Have the airbag system inspected immediately – even an Advanced Airbag.
by your authorized Volkswagen dealer or au- · All vehicle occupants and especially children
thorized Volkswagen Service Facility if the PAS- must be restrained properly whenever riding in
SENGER AIR BAG light does not come on a vehicle. An unrestrained or improperly re-
and stay on whenever a child restraint is instal- strained child could be injured by striking the in-
led on the front passenger seat and the ignition terior or by being ejected from the vehicle dur-
is switched on. ing a sudden maneuver or impact. An unre-
strained or improperly restrained child is also at
WARNING greater risk of injury or death through contact
Airbags that have deployed in a crash must be re- with an inflating airbag.
placed. · Accident statistics show that children are safer
· Use only original equipment airbags approved on the rear seat than on the front seat.
by Volkswagen and installed by a trained tech- · A suitable child restraint properly installed and
nician who has the necessary tools and diagnos- used at one of the rear seating positions pro-
tic equipment to properly replace any airbag on vides the highest degree of protection for in-
your vehicle and assure system effectiveness in fants and small children in most accident situa-
a crash. tions.
52 Safety
· Although the Advanced Airbag System has been Volkswagen dealer or an authorized Volkswagen
designed to switch off when an infant or small Service Facility.
child is on the front passenger seat in a child re-
straint that was used during the certification WARNING
process for the Advanced Airbag System, no one
Forward-facing child restraints installed on the
can guarantee with absolute certainty that the
front passenger seat may interfere with the de-
airbag will never deploy under these particular
ployment of the airbag and cause serious personal
conditions in all conceivable situations for the
injury to the child.
duration of your vehicle's use.
· The Advanced Airbag System can deploy in ac- · If exceptional circumstances require the use of
a forward-facing child restraint on the front
cordance with the “low risk” option for 3 to
passenger seat, the following special precau-
6 year-old children under the U.S. Federal
tions must be taken for the safety and well-be-
Standard if a child with electrical capacitance
ing of the child:
greater than the combined capacitance of a typ-
ical 1 year-old infant restrained in one of the — Always make sure that the forward-facing
forward facing or rearward-facing child re- child restraint has been designed and certi-
straints with which your vehicle was certified is fied for use on a front passenger seat with
on the front passenger seat and the other con- a front airbag and a side airbag.
ditions for airbag deployment are met. — Always carefully follow the manufacturer's
· For their own safety, all children, especially instructions provided for the child restraint or
12 years and younger, must always ride on the infant carrier.
back seat properly restrained for their age and — Never install a child restraint without a prop-
size. erly attached top tether strap if the child re-
· When installing a child restraint, always careful- straint manufacturer's instructions require
ly follow the manufacturer's instructions. the top tether strap for proper installation, or
if required by law. For example, the use of
DANGER a top tether strap for forward-facing child re-
straints is required by law in Canada.
Children on the front seat of any vehicle, even one
with Advanced Airbags, can be seriously injured or — Never put the forward-facing child restraint
even killed when an airbag inflates. up against or very near the instrument panel.
· A child in a rearward-facing child restraint in- — Always set the safety belt upper anchorage
stalled on the front passenger seat will be seri- to the adjustment position that permits
ously injured and can be killed if the front airbag proper installation in accordance with the
inflates. child restraint manufacturer's instructions.
· The inflating airbag will hit the child restraint or — Always move the front passenger seat to the
infant carrier with great force and will smash highest position in the up and down adjust-
the child restraint and the child against the seat ment range and move it back to the rearmost
backrest, center armrest, door, or roof. position in the seat's fore and aft adjustment
range, as far away from the airbag as possi-
· Always install rearward-facing child restraints
ble, before installing the forward-facing child
on the rear seat.
restraint.
· Although the Advanced Airbag System in your
— Always make sure that the safety belt upper
vehicle is designed to turn off the front airbag
anchorage is behind the child restraint and
when a rearward-facing child restraint has been
not next to or in front of the child restraint so
installed on the front passenger seat, nobody
that the safety belt will be properly posi-
can absolutely guarantee that deployment is
tioned.
impossible in all conceivable situations that may
happen during the useful life of your vehicle. — Always make sure that nothing is in the way
that prevents the front passenger seat from
· If you have, in exceptional circumstances, nev-
being moved all the way back to the rear-
ertheless decided to install a rearward-facing
most position in its fore and aft adjustment
child restraint on the front passenger seat and
range.
the PASSENGER AIR BAG light does not
come on and stay on whenever the ignition is — Always make sure that the backrest is in the
5GM012723ST
Airbag system 53
measured by the capacitive passenger detec- gen dealer or an authorized Volkswagen
tion system. Service Facility.
— Always make sure that the PASSEN- · Always buckle the child restraint firmly in place
GER AIR BAG light comes on and stays even when no child is sitting in it. A loose child
on all the time whenever the ignition is restraint can fly around the vehicle during
switched on. a sudden stop or in a collision.
— If the PASSENGER AIR BAG light does · Always read and heed all WARNINGS whenever
not come on and stay on, immediately install using a child restraint in the vehicle: → page 36,
the forward-facing child restraint in a seating Safety belts, → page 44, Airbag system, and
position on the rear seat and have the airbag → page 64, Child safety and child restraints.
system inspected by an authorized Volkswa-
Front airbags
Please read the introductory information and heed the Warnings and Notice on page 44.
Fig. 35 Location and deployment zone of the front passenger front airbag.
The vehicle is equipped with an Advanced Airbag wheel hub → fig. 34 and the airbag for the front
System in compliance with the United States Federal passenger is in the instrument panel → fig. 35 .
Motor Vehicle Safety Standard (FMVSS) 208 or the The general location of the airbags is marked “AIR-
Canada Motor Vehicle Safety Standard (CMVSS) 208 BAG.”
applicable at the time your vehicle was manufac-
tured. The airbag for the driver is in the steering
54 Safety
The safety belts for the front seating positions have when a rearward-facing child restraint has been
safety belt pretensioners which help take up slack in installed on the front passenger seat, nobody
the belts. The airbag control unit also activates the can absolutely guarantee that deployment is
belt pretensioners → page 43, Safety belt retractor, impossible in all conceivable situations that may
pretensioner, load limiter. happen during the useful life of your vehicle.
The safety belts for the front and rear outboard · If you have, in exceptional circumstances, nev-
seating positions also have belt load limiters to re- ertheless decided to install a rearward-facing
duce the forces acting on a body during an accident. child restraint on the front passenger seat and
the PASSENGER AIR BAG light does not
The areas marked in red (dotted lines) → fig. 34
come on and stay on whenever the ignition is
and → fig. 35 indicate the airbag deployment
on, immediately install the rearward-facing seat
zone. Never place or attach accessories or other ob-
in a rear seating position and have the airbag
jects (such as cup holders, telephone brackets, note
system inspected immediately by an authorized
pads, navigation systems, large, heavy or bulky ob-
Volkswagen dealer or an authorized Volkswagen
jects) on the doors, on the windshield, over or near
Service Facility.
the area marked in red (dotted lines).
Airbag system 55
ized Volkswagen Service Facility. A lit indicator · Always make sure that the status signaled by
light means the airbags may not work properly the PASSENGER AIR BAG light is correct
if activated in a crash. for the way that the front passenger seat is be-
ing used.
· Always make sure that the status signaled by
the PASSENGER AIR BAG light is correct
for the way that the front passenger seat is be- WARNING
ing used. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head
WARNING if the driver's airbag inflates.
Objects between you and the airbag will increase · Always hold the steering wheel with both hands
the risk of injury in a crash by interfering with the on the outside of the steering wheel rim at the
way the airbag unfolds and/or by being pushed in- 9 o'clock and 3 o'clock positions to help reduce
to you as the airbag inflates. the risk of personal injury if the driver's airbag
inflates.
· Never hold things in your hands or on your lap
when the vehicle is moving. · Never hold the steering wheel at the 12 o'clock
position or with your hands anywhere inside the
· Never place accessories or other objects (such
steering wheel or on the steering wheel hub.
as cup holders, telephone brackets, notepads,
navigation systems, or things that are large, Holding the steering wheel the wrong way in-
heavy, or bulky) on the doors or attach them to creases the risk of severe injury to the arms,
the doors; never place them over or near the hands, and head if the driver airbag deploys.
area marked “AIRBAG” on the steering wheel,
instrument panel, or seat backrests, or between WARNING
those areas and someone in the vehicle The fine dust created when airbags deploy can
→ fig. 34 and → fig. 35. Such objects could cause breathing problems for people with asthma
cause serious injury in a collision, especially if an or other breathing conditions.
airbag inflates.
· To reduce the risk of breathing problems, those
· Never attach accessories to the windshield with asthma or other respiratory conditions
above the passenger front airbag, such as GPS should get fresh air right away by getting out of
navigation units or music players. Such objects the vehicle or opening windows or doors.
could cause serious injury in a collision, espe-
cially if an airbag inflates. · If you are in a collision in which airbags deploy,
wash your hands and face with mild soap and
· Never recline the front passenger seat to trans- water before eating.
port objects. Items can also move into the de-
ployment area of the side airbags or the front · Be careful not to get the dust into your eyes, or
into any cuts, scratches, or open wounds.
airbag during braking or in a sudden maneuver.
Objects near the airbags can fly dangerously · If the residue should get into your eyes, flush
through the passenger compartment and cause them with water.
injury, particularly when the seat is reclined and
the airbags inflate. WARNING
· Always make sure that there is nothing on the Airbags that have deployed in a crash must be re-
front passenger seat that will cause the capaci- placed.
tive passenger detection system in the seat to
signal to the Airbag System that the seat is oc-
· Use only original equipment airbags approved
by Volkswagen and installed by a trained tech-
cupied by a person when it is not, or to signal nician who has the necessary tools and diagnos-
that it is occupied by someone who is heavier tic equipment to properly replace any airbag on
than the person actually sitting on the seat. The your vehicle and assure system effectiveness in
presence of an object could cause the passen- a crash.
ger front airbag to be turned on when it should
be off, or could cause the airbag to work in · Never permit salvaged or recycled airbags to be
a way that is different from the way it would installed in your vehicle.
have worked without the object on the seat.
Undeployed airbag modules and safety belt
· Always make sure that nothing is on the front pretensioners are classified as Perchlorate
passenger seat when the backrest is folded for- Material. Special handling may apply – see http://
ward. www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling
56 Safety
and disposal of the vehicle or parts of its restraint and authorized Volkswagen Service Facilities are fa-
system, including airbag modules and safety belts miliar with the requirements, and we recommend
with pretensioners. Authorized Volkswagen dealers that you have them perform this service for you.
Advanced Airbag System compo- — The PASSENGER AIR BAG light in the center
of the instrument panel that tells you when the
nents front Advanced Airbag System on the passenger
side has been turned off → page 47, PASSEN-
Please read the introductory information and GER AIR BAG light.
heed the Warnings and Notice on page 44. — A switch in the safety belt buckle for the driver
and for the front seat passenger that senses
The front passenger seat in your vehicle has a lot of
whether that safety belt is latched or not and
very important parts of the Advanced Airbag System
transmits this information to the electronic con-
in it → page 49, Airbags and how they work. These
trol unit.
parts include the capacitive passenger detection
system, wiring, brackets, and more. The control unit
WARNING
monitors the system in the front passenger seat
when the ignition is switched on and turns the air- An airbag system and safety belt pretensioner that
bag indicator light on when a malfunction in the one are not working properly cannot provide supple-
of the system components is detected → page 46, mental protection in a frontal crash.
Monitoring the Advanced Airbag System. Because
the front passenger seat contains important parts of
· If the airbag indicator light comes on, it means
that there may be something wrong with the
the Advanced Airbag System, you must take care to airbag system. It is possible that the airbag will
prevent it from being damaged. Damage to the seat inflate when it is not supposed to, or will not in-
may prevent the Advanced Airbag System for the flate when it should.
front passenger seat from doing its job in a crash.
· Have the airbag system inspected immediately
The front Advanced Airbag System also includes: by your authorized Volkswagen dealer or au-
thorized Volkswagen Service Facility.
— Crash sensors in the front of the vehicle that
measure vehicle acceleration/deceleration to pro- · Use only original equipment airbags approved
vide information to the Advanced Airbag System by Volkswagen. Have them installed by
about the severity of the crash. a trained technician who has the necessary
tools and diagnostic equipment to properly re-
— An electronic control unit, with integrated crash place any airbag in your vehicle and assure sys-
sensors for front and side impacts. The control tem effectiveness in a crash.
unit “decides” whether to fire just the front air-
bags based on the information received from the · Never permit salvaged or recycled airbags to be
crash sensors. The control unit also “decides” installed in your vehicle.
whether the safety belt pretensioners should be
activated. WARNING
— An Advanced Airbag with gas generator for the Damage to the front passenger seat can prevent
driver inside the steering wheel hub. the front airbag from working properly.
— An Advanced Airbag with gas generator inside the · Improper repair or disassembly of the front pas-
instrument panel for the front passenger. senger and driver seat can prevent the Ad-
vanced Airbag System from working properly.
— A capacitive passenger detection system under-
neath the front passenger seat cover. This system · Repairs to the front passenger seat should be
measures the electrical capacitance of the person performed by an authorized Volkswagen dealer
in the seat. The information registered is sent or an authorized Volkswagen Service Facility.
continuously to the electronic control unit to reg- · Never remove the front passenger seat or driver
ulate deployment of the front Advanced Airbag on seat from the vehicle.
the passenger side.
5GM012723ST
Airbag system 57
· Never disassemble or take parts off the seat or by your authorized Volkswagen dealer or au-
disconnect wires from it. thorized Volkswagen Service Facility.
· Never carry sharp objects in your pockets or put
WARNING
them on the seat. If the capacitive passenger
detection system in the front passenger seat is If the front passenger seat gets wet, dry it imme-
punctured it cannot work properly. diately.
· Never carry things on your lap or carry objects · If liquid soaks into the front passenger seat, this
on the front passenger seat. Such objects can can keep the airbag system from working prop-
influence the capacitance registered by the ca- erly and may, for instance, deactivate the pas-
pacitive passenger detection system, so that in- senger front airbag. If this happens, the PAS-
correct information is provided to the airbag SENGER AIR BAG light will come on and
control unit. These things can also cause serious stay on together with the airbag indicator light
personal injury if the airbag inflates. in the instrument cluster.
· Never store items under the front seats. Parts of · If liquid is pooled on the seat, but has not
the Advanced Airbag System under the front soaked in, this may also keep the airbag system
seats could be damaged, preventing them and from working properly and cause the front pas-
the airbag system from working properly. senger front airbag to be enabled (turned on),
· Never put seat covers or replacement uphols- even though there is a properly installed child
tery on the front seats that have not been ap- restraint system on the seat. Wet towels or oth-
proved by Volkswagen for your specific vehicle. er wet things on the seat cushion can have the
same effect. The PASSENGER AIR BAG
· Seat covers can prevent the Advanced Airbag
light goes out when the front passenger's front
System from recognizing child restraints or oc-
airbag is active.
cupants on the passenger seat and prevent the
side airbag in the seat backrest from deploying
properly. NOTICE
· Never use cushions, pillows, blankets, or similar · To help prevent damage to electrical and other
items on the front passenger seat. The addition- parts in the seat, do not kneel on the front seats
al layers prevent the capacitive passenger de- or apply concentrated pressure to a small area of
tection system from accurately measuring the the seat or backrest.
capacitance of the child safety seat and/or the
person on the seat and thus keep the Advanced
· Never install leather upholstery on a vehicle that
originally had cloth upholstery. Never install cloth
Airbag System from working properly. upholstery on a vehicle that originally had leather
· Never place or use any electrical device (such as upholstery. The capacitive passenger detection
a laptop, CD player, or electronic games device) system for the Advanced Airbag system will not
on the front passenger seat. Such devices can work properly if different upholstery is installed
influence the capacitance registered by the ca- on the passenger seat than the upholstery origi-
pacitive passenger detection system, so that in- nally installed on the vehicle when it was original-
correct information is provided to the airbag ly manufactured.
control unit.
· If a seat heater has been retrofitted or other-
wise added to the front passenger seat, never
install any child restraint system on this seat.
How to tell if the front passenger
front airbag is on or off
· If you must use a child restraint on the front
passenger seat and the child restraint manufac-
turer's instructions require the use of a towel, Please read the introductory information and
foam cushion or something similar to properly heed the Warnings and Notice on page 44.
position the child restraint, make certain that
the PASSENGER AIR BAG light comes on Passenger front airbag
and stays on whenever the child restraint is in- Regardless of safety belt use, the airbag in front of
stalled on the front passenger seat. the front passenger seat will be switched off if the
electrical capacitance measured on this seat is less
· If the PASSENGER AIR BAG light does not
than the value programmed in the electronic control
come on and stay on, immediately install the
unit.
child the restraint at a seating position on the
rear seat and have the airbag system inspected The front airbag on the passenger side of the front
seat will also be turned off if the electrical capaci-
58 Safety
tance measured on the seat (by the capacitive pas- For safety reasons, you must never use a child re-
senger detection system) is less than or equal to the straint system on the front passenger seat unless
combined capacitance of: the PASSENGER AIR BAG light comes on and
stays on, perhaps in combination with the indica-
— a typical 1 year-old infant and
tor light in the instrument cluster. If the passenger
— any of the child restraints listed in Federal Motor front airbag deployed in an accident, it would se-
Vehicle Safety Standard 208 for which the Ad- verely injure and possibly kill the child in the re-
vanced Airbag System in your vehicle is certified. straint system. If the PASSENGER AIR BAG
For a listing of the child restraints that were used to light burns out, the airbag indicator light will come
certify your vehicle's compliance with U.S. Safety on and signal a malfunction of the Advanced Airbag
Standard 208, see → page 67, Child restraints and System. Although the burned-out light will not
the Advanced Airbag System. The PASSEN- change the way the front airbag on the passenger
GER AIR BAG light comes on and stays on to side works, it will no longer be possible to use the
tell you when the front Advanced Airbag on the pas- PASSENGER AIR BAG light to make sure that
senger side has been turned off. the airbag on/off status is correct for the occupant
on the front passenger seat. Have the airbag system
Passenger front airbag active inspected immediately by your authorized Volkswa-
gen dealer or authorized Volkswagen Service Facili-
— Switch on the ignition.
ty.
— The capacitive passenger detection system meas-
ures the electrical capacitance of the front pas- DANGER
senger seat. If that capacitance is above the refer-
ence value, the passenger front airbag will be A front seat passenger, especially an infant or
switched on by the Advanced Airbag control unit. small child, will be seriously injured and can even
be killed if sitting too close to the airbag when it
— If the ignition is on, and the PASSEN- deploys.
GER AIR BAG light in the instrument panel
does not come on, the passenger front airbag is · All vehicle occupants and especially children
generally active. If the light has burned out must be restrained properly whenever riding in
(see below), you will be unable to tell whether the a vehicle. An unrestrained or improperly re-
passenger front airbag is active or not. strained child could be injured by striking the in-
terior or by being ejected from the vehicle dur-
Using child restraints on the front passenger seat ing a sudden maneuver or impact. An unre-
strained or improperly restrained child is also at
The airbag on the front passenger side makes the
greater risk of injury or death through contact
front seat a potentially dangerous place for a child
with an inflating airbag.
to ride. Because of this danger, and because children
are generally better protected on the rear seat when · A child in a rearward-facing child restraint in-
properly restrained for their age and size, we strong- stalled on the front passenger seat will be seri-
ly advise that you always place children on the rear ously injured and can be killed if the front airbag
seat → page 52, The dangers of using child restraints inflates.
on the front seat. For a list of the child restraints · The inflating airbag will hit the child restraint or
used to certify compliance of the Advanced Airbag infant carrier with great force and will smash
System in your vehicle with the suppression require- the child restraint and the child against the seat
ments of FMVSS 208, see → page 67, Child re- backrest, center armrest, door, or roof.
straints and the Advanced Airbag System.
· Accident statistics show that children are safer
For more information, see → page 64, Child safety on the rear seat than on the front seat.
and child restraints; note → below!
· A suitable child restraint properly installed and
How do I know when the passenger front airbag has used at one of the rear seating positions pro-
been turned off by the control unit? vides the highest degree of protection for in-
fants and small children in most accident situa-
The PASSENGER AIR BAG light in the instru- tions.
ment panel will come on and stay on to tell you
when the front Advanced Airbag on the passenger · For their own safety, all children, especially
side has been turned off by the electronic control 12 years and younger, must always ride on the
unit. Unless the yellow light comes on and back seat properly restrained for their age and
5GM012723ST
Airbag system 59
WARNING front airbag on or off so that it does not deploy
when it should or deploys when it should not, re-
To reduce the risk of serious injury, make sure that sulting in an increased risk of serious personal in-
the PASSENGER AIR BAG light comes on and jury.
stays on whenever a child restraint is installed on
the front passenger seat and the ignition is · Do not carry anything on your lap or transport
things on the passenger seat. Things on the
switched on. Take the child restraint off the front
passenger seat can influence the capacitance
passenger seat and install it properly at one of the
registered by the capacitive passenger detec-
seating positions on the rear seat if the PASSEN-
tion system, sending the wrong information to
GER AIR BAG light does not stay on. Have
the airbag control unit. These objects can also
the airbag system inspected immediately by an
cause serious personal injury if the airbag in-
authorized Volkswagen dealer or an authorized
flates.
Volkswagen Service Facility.
· If you must use a child restraint on the front · Always make sure that a child restraint has been
correctly registered by the capacitive passenger
passenger seat and the child restraint manufac-
detection system. If the status of the Advanced
turer's instructions require the use of a towel,
Airbag System changes while the vehicle is
foam cushion or something similar to properly
moving, the PASSENGER AIR BAG light
position the child restraint, make certain that
blinks for about 5 seconds to catch the driver's
the PASSENGER AIR BAG light comes on
attention. If this happens, always stop as soon
and stays on whenever the child restraint is in-
as it is safe to do so and check to make sure
stalled on the front passenger seat.
that the airbag on/off status is correct for the
· Otherwise, install the child restraint system on passenger riding on the front passenger seat.
the rear seat!
WARNING
Changes in the electrical capacitance of the pas-
senger seat while driving can switch the passenger
Side airbags
Please read the introductory information and heed the Warnings and Notice on page 44.
Fig. 36 On the driver side. : Location and deployment zone of the side airbags. : Location and deployment zone
of the side airbags in the padding on the outboard side of the front seat backrests.
The side airbags are in the backrest padding of the In a side collision, the side airbag in the seat back-
driver and front passenger seats → fig. 36. The gen- rest can deploy on the side of the vehicle that is
eral location is shown by the word “AIRBAG.” The struck and help reduce the risk of injury to the driver
area marked in red (dotted lines) indicates the de- or the front seat passenger.
ployment zone of the side airbags.
60 Safety
The side airbags installed for the front seating posi- are not supposed to deploy or when they have al-
tions have been designed and certified to help re- ready deployed.
duce the risk of injury that can be caused by airbags
when they inflate, particularly when the occupant The side airbag system will not inflate:
sitting next to it is not seated properly. — if the ignition is switched off when a crash occurs,
The side airbag for the front passenger seat can be — in side collisions when the acceleration measured
used with properly installed child restraints. Always by the sensor is too low,
read and heed all important information and WARN-
— in front-end collisions,
INGS whenever using a child restraint in the vehicle:
→ page 36, Safety belts, → page 44, Airbag system, — in rear-end collisions,
→ page 64, Child safety and child restraints, and — in rollovers, unless the deployment threshold for
→ in The dangers of using child restraints on the deployment stored in the control unit is met.
front seat on page 52.
In some types of accidents, the front airbags, Side
The side airbag system includes: Curtain Protection® airbags and side airbags may be
triggered together.
— An electronic control module and side impact
sensors. WARNING
— Side airbags in the front seat backrests.
An inflating side airbag can cause serious or even
— An airbag system indicator light in the instrument fatal injury. Improperly wearing safety belts and
cluster → page 46, Monitoring the Advanced Air- improper seating positions increase the risk of se-
bag System. rious personal injury and death whenever a vehicle
When a side airbag deploys in a collision, a gas gen- is being used.
erator fills the side airbag between the vehicle occu- · To help reduce the risk of injury when the sup-
pant and the door. The side airbag system supple- plemental side airbag inflates,
ments the safety belts and can help to reduce the
— Always sit in an upright position and do not
risk of injury to the occupant's upper torso.
lean against the area where the side airbag is
In order to help provide this additional protection, located.
the side airbag must inflate within the blink of an
— Never let a child or anyone else rest their
eye at very high speed and with great force. The
head against the side trim panel in the area
supplemental side airbag could injure you if your
where the side airbag inflates.
seating position is not proper or upright or if items
are in the area where the supplemental side airbag — Always make sure that safety belts are worn
inflates. This applies especially to children correctly.
→ page 64, Child safety and child restraints. — Never let anyone sitting in the front seat put
The airbag system is monitored electronically to their hand out of the window.
make sure it is working properly at all times. Every · Objects between you and the airbag can in-
time you turn on the ignition, the airbag system in- crease the risk of injury in a collision by interfer-
dicator light will come on for a few seconds ing with the way the airbag unfolds or by being
(function check). pushed into you as the airbag inflates.
The airbag system is not a substitute for your safety · Never place or attach accessories or other ob-
belt. Rather, it is part of the overall occupant re- jects (such as cup holders, telephone brackets,
straint system in your vehicle → page 33, Sitting or even large, bulky objects) on the doors or
properly and safely, → page 36, Safety belts. over or near the area marked “AIRBAG” on the
seat backrests → fig. 36.
It is important to remember that the side airbag sys-
tem is designed to help reduce the likelihood of seri- · Accessories or other objects can fly dangerously
ous injury. However, it is also important to remem- through the passenger compartment and cause
ber that a deploying airbag may also cause other in- serious injury if the supplemental side airbag in-
juries, such as swelling, bruising, friction burns, and flates.
abrasions. Also remember that side airbags will de- · Never position or hold any objects or pets in the
ploy only once and only in certain kinds of accidents. area where an airbag inflates or allow any chil-
After the side airbag inflates, the system must be re- dren or other passengers to ride in that space.
5GM012723ST
Airbag system 61
jects may interfere with side airbag deployment · Always prevent the side airbags from being
and cause serious personal injury in a collision. damaged by heavy objects hitting the sides of
the seat backrests or force being put on the
WARNING seat backs, especially in the area where the side
airbag module is located.
Improper use, repair, or disassembly of the driver
and front passenger seats can prevent side airbags · The airbag system can only be triggered once. If
from working properly and result in severe injuries. the airbag has been triggered, the system must
be replaced.
· Always make sure that the side airbag can in-
flate without interference: · Always have work involving the side airbag sys-
tem, including removal, replacement, and in-
— Never install seat covers or replacement up- stallation of airbag components, or other repairs
holstery over the front seat backrests that performed by an authorized Volkswagen dealer
have not been specifically approved by Volks- or authorized Volkswagen Service Facility. Oth-
wagen. Otherwise, the side airbag may not erwise, the airbag system may not work cor-
be able to deploy properly. rectly.
— Never put seat cushions, blankets, or other
coverings over the areas where the side air-
· Never remove the front seats from the vehicle
or modify parts of the front seats.
bags inflate.
— Damage to the original seat covers or to the
· Never attempt to modify any components of
the airbag system in any way.
seam in the area of the side airbag module
must always be repaired immediately by an · If too much force is exerted on the seat back-
authorized Volkswagen dealer or authorized rest bolsters, the side airbags may deploy im-
Volkswagen Service Facility. properly, not at all, or when they should not.
Fig. 37 On the left vehicle side: Installation location and deployment zone of the Side Curtain Protection airbag.
The Side Curtain Protection® airbags are in the head- The Side Curtain Protection® airbag system includes:
er area on both sides of the vehicle → fig. 37. The
— An electronic control module and side impact
general location is identified by the word “AIRBAG.”
sensors.
The red lines show the deployment zone of the Side
Curtain Protection® airbags. The Side Curtain Protec- — The Side Curtain Protection® airbags above the
tion® airbags contain features that provide ejection front and rear side windows.
mitigation to help prevent vehicle occupants or — An airbag system indicator light in the instrument
parts of their bodies from being completely or parti- cluster → page 46, Monitoring the Advanced Air-
ally ejected from the vehicle interior in certain side bag System.
impacts and vehicle rollovers.
62 Safety
The Side Curtain Protection® airbags inflate down- In some types of accidents, the front, Side Curtain
wards between the occupant and the side window Protection® and side airbags may be triggered to-
on that side of the vehicle that is struck in certain gether.
side collisions → fig. 37. The Side Curtain Protection®
airbag system supplements the safety belts and can WARNING
help to reduce the risk of injury for the occupant's
An inflating Side Curtain Protection® airbag can
head and upper torso on the side of the vehicle that
cause serious or even fatal injury. Improperly
is struck in a side collision. The Side Curtain Protec-
wearing safety belts and improper seating posi-
tion® airbags also contain features to help prevent tions increase the risk of serious personal injury
vehicle occupants or parts of their bodies from being and death whenever a vehicle is being used.
completely or partially ejected from the vehicle inte-
rior in certain vehicle rollovers. · A deploying airbag inflates within a fraction of
a second with a lot of force and at very high
In order to help provide this additional protection, speed.
the Side Curtain Protection® airbag must inflate
within the blink of an eye at very high speed and · Always make sure that the Side Curtain Protec-
tion® airbag can inflate without interference.
with great force. The Side Curtain Protection® airbag
could injure you if your seating position is not proper · Always sit in proper seating position and wear
or upright or if items are located in the area where safety belts while traveling so that the Side Cur-
the supplemental Side Curtain Protection® airbag in- tain Protection® airbags can help provide pro-
flates. This applies especially to children tection.
→ page 64, Child safety and child restraints. · Never let occupants place any parts of their
The airbag system is monitored electronically to bodies in the area where the Side Curtain Pro-
make sure it is working properly at all times. Every tection® airbag inflates.
time you turn on the ignition, the airbag system in- · Always keep the area where the Side Curtain
dicator light will come on for a few seconds Protection® airbag inflates clear. Never carry any
(function check). objects or pets in the area between them and
The airbag system is not a substitute for your safety where the airbags inflate and never let children
belt. Rather, it is part of the overall occupant re- or other passengers ride in this area.
straint system in your vehicle → page 33, Sitting · Never use hangers to hang clothes on the
properly and safely, → page 36, Safety belts. hooks.
It is important to remember that the Side Curtain · Never use the built-in coat hooks for anything
Protection® airbag system is designed to help reduce but lightweight clothing. Never leave any heavy
the likelihood of serious injury. However, it is possi- or sharp-edged objects in the pockets that may
ble that a deployed Side Curtain Protection® airbag interfere with airbag deployment and can cause
may cause other injuries such as swelling, bruising, personal injury in a collision.
friction burns, and abrasions. Remember too, Side · Only use factory-installed sunshades or, if
Curtain Protection® airbags will deploy only once shades installed after the vehicle leaves the fac-
and only in certain kinds of accidents. Side Curtain tory, use only genuine Volkswagen sunshades.
Protection® airbags that have deployed in a crash
must be replaced. Your safety belts are always there
· Never swing the sun visors over to the side win-
dows if things such as pens, garage door open-
to offer protection in those accidents in which Side ers, hands-free speakers, etc. are attached to
Curtain Protection® airbags are not supposed to de- the sun visors. They could come loose and cause
ploy or when they have already deployed. serious injury if the Side Curtain Protection® air-
bag inflates.
The Side Curtain Protection® airbag will not inflate:
— if the ignition is switched off when a crash occurs, WARNING
— in side collisions when the acceleration measured The airbag system can only be triggered once.
by the sensor is too low,
· If the airbag has been triggered, the system
— in front-end collisions, must be replaced by an authorized Volkswagen
— in rear-end collisions, dealer or authorized Volkswagen Service Facili-
ty.
5GM012723ST
Airbag system 63
authorized Volkswagen dealer or authorized · Always make sure that the airbag deployment
Volkswagen Service Facility. Otherwise the air- zones are clear at all times. Never let anything
bag system may not work correctly. or object, a pet, or a person, including an infant
or small child, be in the space between any ve-
· Never attempt to modify any components of
hicle occupant and any airbag.
the airbag system in any way.
· Never attach objects to the cover or in the de- · Do not attach any accessories to the doors.
ployment zone of a Side Curtain Protection® air-
bag.
Child safety and child re- — National Highway Traffic Safety Administration
(NHTSA), currently at: http://www.safercar.gov
straints (for the USA)
— Transport Canada Information Centre, currently
Introduction at: http://www.tc.gc.ca (for Canada)
Consult the child restraint manufacturer's instruc-
The physical principles of what happens when your tions to be sure the seat is right for your child's size
vehicle is in a collision or other accident also apply → page 71, Using a child restraint on the rear seat.
to children → page 36, Safety belts. But unlike adults Please be sure to read and heed all of the important
and teenagers, their muscles and bones are not fully information and WARNINGS about child safety, Ad-
developed. In many respects children are at greater vanced Airbags, and the installation of child re-
risk of serious injury in accidents than are adults. straints in this Manual.
Because children's bodies are not fully developed, There is a lot you need to know about the Advanced
they must use restraint systems especially designed Airbags in your vehicle and how they work when in-
for their size, weight, and body structure. Many fants and children in child restraints are on the front
countries and all states of the United States and passenger seat. Because of the large amount of im-
provinces of Canada have laws requiring the use of portant information, we cannot repeat it all here.
approved child restraint systems for infants and We urge you to read the detailed information in this
small children. Manual about airbags and the Advanced Airbag Sys-
In a frontal crash at a speed of 20–35 mph (30– tem in your vehicle and the very important informa-
56 km/h), the forces acting on a 13 pound (6 kg) in- tion about transporting children on the front pas-
fant will be more than 20 times the weight of the senger seat. Please be sure to heed the WARNINGS -
child. This means the effective weight of the child they are extremely important for your safety and
would suddenly increase to more than 260 pounds the safety of your passengers, especially infants and
(120 kg). Under these conditions, only an appropri- small children.
ate child restraint properly used can reduce the risk
of serious injury. Child restraints, like adult safety DANGER
belts, must be used properly to be effective. Used Children on the front seat of any car, even with
improperly, they can increase the risk of serious in- Advanced Airbags, can be seriously injured or even
jury in an accident. killed when an airbag inflates.
All children, especially those 12 years and younger, · A child in a rearward-facing child restraint in-
must always ride in the back seat properly restrained stalled on the front passenger seat will be seri-
for their age and size. If you must install a child re- ously injured and can be killed if the front airbag
straint on the front passenger seat in exceptional inflates.
circumstances, be sure to read and heed the impor- · The inflating airbag will hit the child restraint or
tant information and warnings in the section of this infant carrier with great force and will smash
Manual that begins on → page 71, Using a child re- the child restraint and child against the back-
straint on the rear seat. Infants and other children rest, center armrest, door or roof.
who are properly restrained in an appropriate child
restraint that is for their size and age can benefit · Always install rearward-facing child restraints
from the protection that supplemental side airbags on the rear seat.
provide in some kinds of crashes. · If you have, in exceptional circumstances, nev-
ertheless decided to install a rearward-facing
For more information, please see information pro-
child restraint on the front passenger seat and
vided by the:
the PASSENGER AIR BAG light does not
64 Safety
come on and stay on whenever the ignition is — Always set the safety belt upper anchorage
on, immediately install the rearward-facing to the adjustment position that permits
child restraint on the rear seat and have the air- proper installation in accordance with the
bag system inspected right away by your au- child restraint manufacturer's instructions.
thorized Volkswagen dealer or authorized Volks- — Always move the front passenger seat to the
wagen Service Facility. highest position in the up and down adjust-
ment range and move it back to the rearmost
WARNING position in the seat's fore and aft adjustment
Accident statistics have shown that children are range, as far away from the airbag as possi-
generally safer in the rear seat area than in the ble before installing the forward-facing child
front seating position. Always restrain any child restraint.
age 12 and under in the rear. — Always make sure that the safety belt upper
· All vehicle occupants and especially children anchorage is behind the child restraint and
must be restrained properly whenever riding in not next to or in front of the child restraint so
a vehicle. An unrestrained or improperly re- that the safety belt will be properly posi-
strained child could be injured by striking the in- tioned.
terior or by being ejected from the vehicle dur- — Always make sure that nothing is in the way
ing a sudden maneuver or impact. An unre- that prevents the front passenger's seat from
strained or improperly restrained child is also at being moved to the rearmost position in its
greater risk of injury or death through contact fore and aft adjustment range.
with an inflating airbag.
— Always make sure that the backrest is in the
· A suitable child restraint properly installed and upright position.
used at one of the rear seating positions pro-
— Never place objects on the seat (such as
vides the highest degree of protection for in-
a laptop, CD player, or electronic games de-
fants and small children in most accident situa-
vice). These may influence the electrical ca-
tions.
pacitance measured by the capacitive pas-
senger detection system and can also fly
WARNING around in an accident and cause serious per-
Forward-facing child restraints installed on the sonal injury.
front passenger seat may interfere with the de- — If a seat heater has been retrofitted or other-
ployment of the airbag and cause serious personal wise added to the front passenger seat, never
injury to the child. install any child restraint system on this seat.
· If exceptional circumstances require the use of — Make sure that there are no wet objects (such
a forward-facing child restraint on the front as a wet towel) and no water or other liquids
passenger's seat, the child's safety and well-be- on the front passenger seat cushion.
ing require the following special precautions to
be taken: — Always make sure that the PASSEN-
GER AIR BAG light comes on and stays
— Always make sure that the forward-facing on all the time whenever the ignition is
seat has been designed and certified by its switched on.
manufacturer for use on a front passenger
— If the PASSENGER AIR BAG light does
seat with a front and side airbag.
not come on and stay on, immediately install
— Always carefully follow the manufacturer's the forward-facing child restraint in a rear
instructions provided with the child restraint seating position and have the airbag system
or infant carrier. inspected by your authorized Volkswagen
— Never install a child restraint without a prop- dealer or authorized Volkswagen Service Fa-
erly attached top tether strap if the child re- cility.
straint manufacturer's instructions require · Always buckle the child restraint firmly in place
the top tether strap for proper installation, or even if a child is not sitting in it. A loose child
if required by law. For example, the use of restraint can fly around during a sudden stop or
a top tether strap for forward-facing child re- in a collision.
straints is required by law in Canada.
· Always read and heed all WARNINGS whenever
5GM012723ST
— Never put the forward-facing child restraint using a child restraint in a vehicle. See
up against or very near the instrument panel. → page 36, Safety belts, → page 44, Airbag sys-
All children and especially infants must be properly installed. There are many car seat choices on the
restrained in a child restraint appropriate for their market. You can use the information below to help
size and age whenever riding in a vehicle. Their safe- you choose a car seat that best meets your child’s
ty also requires that the child restraint be properly needs.
66 Safety
help you to locate the lower anchorages — The child restraints do not interfere with each
→ page 80 , → fig. 44. other and each remains fully functional and ac-
cessible to properly restrain and protect each
How to tell if the child restraint is properly installed child.
— The child restraint is flush with both the seat — The child restraint is installed with LATCH/UAS or
cushion and the seat backrest, unless a small gap the vehicle safety belt according to the weight
between the child restraint and the seat backrest limits stated on the child restraint and the child
is allowed by the child restraint manufacturer. restraint’s top tether is used as instructed by the
— The child restraint does not hang over the edge of child restraint manufacturer.
the vehicle seat by more than the generally ac-
More information:
cepted 20% of the child restraint. Always follow
the overhang limits allowed by the child restraint — Important safety instructions for using child re-
manufacturer. straints → page 69
— The child restraint is centered in the seating posi- — Using a child restraint on the rear seat
tion and is not installed at an angle. → page 71
— The child restraint does not move forward or side- — Infant seats → page 72
ways by more than about 1 inch (2.5 cm). — Convertible child restraints → page 74
— The child restraint does not contact or push — Booster seats and safety belts → page 76
against any of the safety belt buckles, because
this can cause damage to the buckles and make — Installing child restraints with a safety belt
the buckles unusable or unsafe. → page 78
Child restraints and the Advanced for infants up to 12 months who are restrained on
the front passenger seat in child restraints that are
Airbag System listed in the Standard.
Even though your vehicle is equipped with an Ad-
Please read the introductory information and
vanced Airbag System, all children, especially those
heed the Warnings and Notice and on page
12 years and younger, must always ride in the back
64.
seat properly restrained for their age and size. The
airbag on the passenger side makes the front seat
Advanced front airbag system and children
a potentially dangerous place for a child to ride. The
Your vehicle is equipped with a front “Advanced Air- front seat is not the safest place for a child in a for-
bag System” that complies with United States Fed- ward-facing child restraint. It is a very dangerous
eral Motor Vehicle Safety Standard (FMVSS) 208 and place for an infant or a larger child in a rearward-
with Canada Motor Vehicle Safety Standard facing seat.
(CMVSS) 208 as applicable at the time your vehicle
was manufactured. The vehicle's Advanced Airbag System has a capaci-
tive passenger detection system in the front passen-
The Advanced Airbag System in your vehicle has ger seat cushion that can detect the presence of
been certified to meet the “low risk” requirements a baby or a child in a child restraint system on this
for 3 to 6 year-old children (as defined in the stand- seat.
ard) on the passenger side and small adults on the
driver side. “Low risk” deployment occurs in those The capacitive passenger detection system meas-
crashes that take place at lower decelerations as de- ures the capacitance of the child and the child re-
fined in the electronic control unit. The low risk de- straint and a child blanket on the front passenger
ployment criteria are intended to reduce the risk of seat. The capacitance due to the presence of a child,
injury through interaction with the airbag that can a child restraint, and a baby blanket on the front
occur in these collisions, for example, by being too passenger seat is related to the child restraint sys-
close to the steering wheel or instrument panel tem resting on the seat. The capacitance of a child
when the airbag inflates. restraint system varies depending on the type of
5GM012723ST
68 Safety
Important safety instructions for cannot move forward or sideways more than about
1 inch (2.5 cm).
using child restraints
Important additional information about installing
Please read the introductory information and a child restraint system on the front passenger seat:
heed the Warnings and Notice and on page If you must install a child restraint on the front pas-
64. senger seat in exceptional circumstances, be sure to
read and heed the important information and warn-
ings in the section of this Manual that begins on
→ page 71, Using a child restraint on the rear seat.
70 Safety
ble before installing the forward-facing child Using a child restraint on the rear
restraint.
seat
— Always make sure that the safety belt upper
anchorage is behind the child restraint and
not next to or in front of the child restraint so Please read the introductory information and
that the safety belt will be properly posi- heed the Warnings and Notice and on page
tioned. 64.
72 Safety
The American Academy of Pediatrics (AAP) recom- DANGER
mends that all infants should ride in rear-facing car
safety seats (in which the child faces the back of the Not using a child restraint, using the wrong child
vehicle) starting with their first ride home from the restraint or improperly installing a child restraint
hospital. All infants and toddlers (generally up to increases the risk of serious personal injury and
age 3) should ride in a rear-facing car safety seat as death in a collision or other emergency situation.
long as possible – or until they reach the highest · Never install rearward-facing child restraints or
weight or height allowed by their child restraint’s infant carriers on the front passenger seat, even
manufacturer. These infant seats support the baby's with an Advanced Airbag System. A child will be
back, neck and head in a collision. Rear-facing child seriously injured and can be killed when the in-
restraints can be used safely only on the rear seat of flating airbag hits the child restraint or infant
the vehicle → fig. 40. carrier with great force and smashes the child
Before installing a child restraint on the front pas- restraint and child against the backrest, center
senger seat, be sure to follow the special instruc- armrest, door or roof.
tions and heed the warnings → page 67, Child re- · Always install rearward-facing child restraints
straints and the Advanced Airbag System and and infant carriers on the rear seat.
→ page 52, The dangers of using child restraints on
the front seat.
· Never install a rearward-facing child restraint in
the forward-facing direction. These restraints
— When using the vehicle safety belt to install are designed for the special needs of infants
a child restraint (except a booster seat), you must and very small children and cannot protect
activate the switchable locking feature on the them properly if the seat is forward-facing.
safety belt to help prevent the child restraint from · If you must install a rearward facing child re-
moving → page 71, Using a child restraint on the straint on the front passenger seat because of
rear seat. Always follow the child restraint manu- exceptional circumstances, but the PASSEN-
facturer’s instructions when installing a child re- GER AIR BAG light does not come on and
straint. stay on, immediately install the rearward-facing
— Attach the Top Tether strap or straps to the teth- child restraint at a seating position on the rear
er anchorage for the seating position where the seat and have the airbag system inspected right
child restraint is being installed with either the away by your authorized Volkswagen dealer or
LATCH/UAS system or with a safety belt authorized Volkswagen Service Facility.
→ page 83, Securing a child restraint with the · Always read and heed all WARNINGS whenever
Top Tether strap. using a child restraint in a vehicle. See
— Follow the manufacturer's instructions for posi- → page 36, Safety belts, → page 44, Airbag sys-
tioning the handle of the car seat when it is in- tem, and → page 64, Child safety and child re-
stalled in the vehicle. straints.
The airbag on the passenger side makes the front
seat a potentially dangerous place for a child to ride.
WARNING
The front seat is not the safest place for a child in A child in a child restraint installed with the
a forward-facing child restraint. It is a very danger- LATCH/UAS lower universal anchorages or with
ous place for an infant or a larger child in a rear- the standard safety belt on the rear seat may play
ward-facing seat. with unused rear seat safety belts and become en-
tangled, resulting in serious personal injury and
You must take special precautions when installing
even death.
a child restraint with the vehicle safety belt or with
LATCH/UAS lower universal anchorages behind the · Always secure unused rear seat safety belts out
front passenger seat or behind the driver seat. Al- of the reach of children in child restraints such
ways route the center safety belt and the unused as by properly routing them around the head re-
safety belt for the seating position where the child straint adjacent to the seating position where
restraint is being installed securely out of the child’s the child restraint is installed.
reach. Securing the safety belts will help prevent
a child from playing with an unused safety belt and NOTICE
becoming entangled with it → page 71, Using a child
restraint on the rear seat, → fig. 39. · Be careful not to activate the switchable locking
retractor when routing the unused safety belt
5GM012723ST
Fig. 41 All convertible child restraints have lower anchors and a top tether. Figures A and B show how to correct-
ly install a LATCH/UAS seat. Figure C shows the set up of a seat using the vehicle's safety belt system.
Children between 1 and about 7 years old must al- — Make sure that the child restraint is centered in
ways be properly restrained in a child restraint certi- the seating position and is not installed at an an-
fied for their size and weight → fig. 41. gle.
Once your child outgrows the rear-facing car seat — The child restraint must not contact or push
(generally up to age 3), your child is ready to travel against any of the safety belt buckles, because
in a forward-facing car seat with a harness. Keep this can cause damage to the buckles and make
your child in a forward-facing car seat with a har- the buckles unusable or unsafe.
ness until he or she reaches the top height or weight — Fasten the harness webbing that is part of the
limit allowed by your car seat’s manufacturer. child restraint system securely and pull it tight so
Before installing a child restraint on the front pas- that you can only slip one finger underneath the
senger seat, be sure to follow the special instruc- shoulder belt portion at the child's chest.
tions and heed the warnings → page 67, Child re- — Attach the Top Tether strap to the tether anchor-
straints and the Advanced Airbag System and age for the seating position where the child re-
→ page 52, The dangers of using child restraints on straint is being installed with either the
the front seat. LATCH/UAS system or the safety belt → page 83,
— When using the vehicle safety belt to install Securing a child restraint with the Top Tether
a child restraint, you must activate the switchable strap.
locking feature on the safety belt to help prevent The airbag on the passenger side makes the front
the child restraint from moving → page 71, Using seat a potentially dangerous place for a child to ride.
a child restraint on the rear seat. The front seat is not the safest place for a child in
— Push the child restraint down with your full a forward-facing child restraint. It is a very danger-
weight to get the safety belt really tight so that ous place for an infant or a larger child in a rear-
the seat cannot move forward or sideways more ward-facing seat.
than about 1 inch (2.5 cm). You must take special precautions when installing
a child restraint with the vehicle safety belt or with
LATCH/UAS lower universal anchorages behind the
74 Safety
front passenger seat or behind the driver seat. Al- — Forward-facing child restraints installed on
ways route the center safety belt and the unused the front passenger seat may interfere with
safety belt for the seating position where the child the deployment of the airbag and cause seri-
restraint is being installed securely out of the child’s ous personal injury to the child.
reach. Securing the safety belts will help prevent — Always make sure that the forward-facing
a child from playing with an unused safety belt and seat has been designed and certified by its
becoming entangled with it → page 71, Using a child manufacturer for use on a front passenger
restraint on the rear seat, → fig. 39. seat with a front and side airbag.
ing require the following special precautions to install any child restraint system on this seat.
be taken:
Booster seats and safety belts developed, and they must not use the vehicle safety
belts without a suitable child restraint.
Please read the introductory information and The vehicle's safety belts alone will not fit most chil-
heed the Warnings and Notice and on page dren until they are at least 4 ft. 9 in. (57 in-
64. ches / 1.45 meters) tall. Booster seats raise these
children up so that the safety belt will pass properly
over the strong parts of their bodies and the safety
belt can help protect them in a collision.
— Do not use the switchable locking feature when
using the vehicle's safety belt to restrain a child
on a booster seat.
— Always position the shoulder portion of the safety
belt midway over the child's shoulder. If you must
transport an older child in a booster seat on the
front passenger seat, you can use the safety belt
height adjustment to help adjust the shoulder
portion properly.
— Always make sure that the shoulder portion is
snug across the shoulder and chest and never
rests against or across the child's neck or face.
Fig. 42 Child properly restrained in a booster seat on
— Always make sure that the child can wear the lap
the rear seat.
belt portion across the upper thighs and never
over the stomach or abdomen.
Children between about 8 to 12 years old are best
protected in child safety seats designed for their age Children who are at least 4 ft. 9 in. (57 in-
and weight. Experts say that the skeletal structure, ches / 1.45 meters) tall can generally use the vehi-
particularly the pelvis, of these children is not fully cle's 3 point lap and shoulder belts. Never use the
76 Safety
lap belt portion of the vehicle's safety belt alone to In a collision, airbags must inflate within a blink of
restrain any child, regardless of how big the child is. an eye and with considerable force. In order to do its
Always remember that children do not have the pro- job, the airbag needs room to inflate so that it will
nounced pelvic structure required for the proper be there to protect the occupant as the occupant
function of lap belt portion of the vehicle's 3 point moves forward into the airbag.
lap and shoulder belts. The child's safety absolutely
Even Advanced Airbags can injure children when
requires that a lap belt portion of the safety belt be
they inflate. A vehicle occupant who is out of posi-
fastened snugly across the upper thighs. Never let
tion and too close to the airbag gets in the way of an
the lap belt portion of the safety belt pass over the
inflating airbag. When an occupant is too close, he
child's stomach or abdomen.
or she will be struck violently and will receive seri-
It is usually best to put these children in appropriate ous or possibly even fatal injuries.
booster seats and keep them in a booster seat until
In order for the airbag to offer protection, it is im-
they are big enough to fit in a safety belt properly.
portant that all vehicle occupants, especially chil-
Be sure the booster seat meets all applicable safety
dren, who must be in the front seat under excep-
standards.
tional circumstances, be properly restrained and as
Booster seats raise the seating position of the child far away from the airbag as possible. By keeping
and reposition both the lap and shoulder parts of the room between the child's body and the front of the
safety belt so that they pass across the child's body passenger compartment, the airbag can inflate com-
in the right places. The routing of the belt over the pletely and provide supplemental protection in cer-
child's body is very important for the child's protec- tain frontal collisions.
tion, whether or not a booster seat is used. Children
You must take special precautions when installing
age 12 and under must always ride in the rear seat.
a booster seat with the vehicle safety belt behind
Keep your child in a booster seat until he or she is at the front passenger seat or behind the driver seat.
least 4 ft. 9 in. (57 inches / 1.45 meters) tall AND Always route and secure the unused center safety
your child is: belt to help prevent a child from playing with the
unused safety belt and becoming entangled in it
— tall enough to sit without slouching; and
→ page 71, Using a child restraint on the rear seat,
— able to keep his or her back against the vehicle → fig. 39.
seat; and
— able to keep his or her knees naturally bent over WARNING
the edge of the vehicle seat; and Not using a booster seat, using the booster seat
— able to keep his or her feet flat on the floor; and improperly, incorrectly installing a booster seat or
— able to sit in that position during the entire trip. using the vehicle safety belt improperly increases
the risk of serious personal injury and death in
The way the safety belt passes over the child’s body a collision or other emergency situation. To help
is important for their safety and protection in reduce the risk of serious personal injury and/or
a crash. Always make sure you child can wear the death:
safety belt properly:
· Never use the switchable locking feature when
— The lap belt must lie snugly across the upper using the vehicle's safety belt to restrain a child
thighs, not the stomach. on a booster seat.
— The shoulder belt must lie snugly across the · Always make sure to position the shoulder por-
shoulder and chest, and never cross the neck or tion of the 3 point belt over the middle of the
face. child's shoulder.
— Never let a child put the shoulder belt under the · Never let the shoulder portion of the safety belt
arm or behind the back, because it could cause rest against or across the neck, face, chin, or
severe injuries in a crash. throat of the child.
Always check belt fit on the child in every vehicle. · Always make sure the lap belt portion of the
A booster seat may be needed in some vehicles and 3 point belt is worn snugly across the upper
not in others. If the safety belt does not fit properly, thighs. Never let the lap belt portion of the
the child must continue to use a booster seat. Re- safety belt pass over the child's stomach or ab-
gardless of whether the child is using a booster or is domen.
able to properly wear the standard safety belt prop-
·
5GM012723ST
78 Safety
— Route the safety belt around or through the child — Insert the belt tongue into the buckle for that
restraint using the proper path for the safety belt seating position.
as specified by the child restraint manufacturer. — Make sure that the red release button faces away
— Insert the belt tongue into the buckle for that from the child restraint so that it can be unbuck-
seating position. led quickly.
— Make sure that the red release button faces away — Remove all slack from the lap belt portion of the
from the child restraint so that it can be unbuck- safety belt and hold it tightly against the child re-
led quickly. straint.
— Remove all slack from the lap belt portion of the — Push the child restraint down with your full
safety belt and hold it tightly against the child re- weight to make sure that the child restraint will
straint. be properly installed with the safety belt really
— Push the child restraint down with your full tight.
weight to make sure that the child restraint will — Activate the belt's switchable locking feature
be properly installed with the safety belt really → page 79, Activating the switchable locking
tight. feature.
— Activate the belt's switchable locking feature — Pull on the safety belt to make sure the safety
→ page 79, Activating the switchable locking belt is properly fastened and tight.
feature. — Check the child restraint for proper installation by
— Pull on the safety belt to make sure the safety pulling on the child restraint at the place where
belt is properly fastened and tight. the vehicle's safety belt goes into the child re-
— Check the child restraint for proper installation by straint. The child restraint should not move for-
pulling on the child restraint at the place where ward or sideways by more than about 1 inch
the vehicle's safety belt goes into the child re- (2.5 cm).
straint. The child restraint should not move for- — Make sure that the child restraint is centered on
ward or sideways by more than about 1 inch the seat and is not installed at an angle.
(2.5 cm). — After checking to make sure that the child re-
straint is properly installed, make certain that the
Special instructions for installing child restraints if
child restraint is correctly recognized by the ca-
the child restraint must be installed on the front
pacitive passenger detection system in the front
seat
passenger seat and that the PASSEN-
Always carefully follow the child restraint manufac- GER AIR BAG light signals the correct front
turer's instructions when installing a child restraint passenger front airbag status. Please be sure to
in your vehicle → . read the additional important information and
Place the child restraint on a seat, preferably on heed the WARNINGS about the Advanced Airbag
a rear seat → . If in exceptional circumstances System and the function of the PASSEN-
you must install the child restraint on the front seat, GER AIR BAG light in this Manual.
be sure to follow the special instructions and heed Always remember: Even though your vehicle is
the WARNINGS below. equipped with an Advanced Airbag System, all chil-
— Make sure the front seat backrest is in the upright dren, especially those 12 years and younger, must
position. always ride in the back seat properly restrained for
their age and size.
— Move the front passenger seat to the rearmost
position in the seat's fore and aft adjustment Activating the switchable locking feature
range, as far away from the airbag as possible.
— Slowly pull the shoulder belt portion of the safety
— Set the front passenger's safety belt height ad-
belt all the way out of the retractor.
juster so that available safety belt length is suffi-
cient to properly install the child restraint. — While keeping your weight on the child restraint,
guide the shoulder belt portion of the safety belt
— Always make sure that the safety belt upper an-
back into the retractor until the belt lies flat and
chorage is behind the child restraint and not next
is tightened against the child restraint.
to or in front of the child restraint so that the
safety belt will be properly positioned. — You should hear a “clicking” noise as the belt
winds back into the inertia reel of the safety belt
5GM012723ST
80 Safety
that itself is not equipped with LATCH/UAS lower
universal anchorage points.
The child restraint must not contact or push against
any of the safety belt buckles to help prevent dam-
age to the buckles, which can make the buckles un-
usable or unsafe.
There are 2 ways to attach an appropriate child re-
straint to the LATCH/UAS lower universal anchorag-
es:
82 Safety
Securing a child restraint with the Top Tether strap
Please read the introductory information and heed the Warnings and Notice and on page 64.
Fig. 45 Example of a mounted upper tether strap: The version on the left shows an outer seating position. The ver-
sion on the right shows the center seating position.
strap under the outer rear head restraint (raise the crease the risk of injury and death in a crash.
head restraint if necessary). For child restraints
with V-tether straps: Always make sure that the
84 Safety
Protecting yourself and the vehicle 7. Take all vehicle keys with you when leaving your
vehicle.
Please read the introductory information and 8. Set up a warning triangle or other warning de-
heed the Warnings and Notice on page 84. vice in order to alert other motorists and cy-
clists.
9. Let the engine cool down and get expert assis-
tance if necessary.
If the emergency flashers are on, use the turn signal
lever to indicate a direction or lane change, for ex-
ample when the vehicle is being towed. This tempo-
rarily interrupts the emergency flashers.
In an emergency 85
Opening and closing — All turn signals flash once to confirm that the ve-
hicle has been locked. If you press the lock button
a second time, the horn also beeps as an addi-
Vehicle key set tional confirmation. The horn beep (acoustic con-
firmation) can be disabled in the Vehicle settings
Remote control vehicle key func- menu in the Infotainment system → page 26, In-
fotainment system operation and displays.
tions
— All turn signals flash twice to confirm that the ve-
hicle has been unlocked.
Panic button
Key to fig. 48:
Press the panic button → fig. 48 6 only in emer-
1 Unlock the vehicle gencies! After pushing the panic button, the horn
2 Unlock the trunk lid will sound and the turn signals will flash. Press the
3 Lock the vehicle panic button again or press the button on the re-
4 Key bit release mote control vehicle key to switch off the panic fea-
ture.
5 Indicator light
6 Panic button WARNING
The remote control vehicle key can unlock and lock Improper use of vehicle keys can result in serious
the vehicle from a distance → page 90, Doors and personal injury.
power locking system.
· Always switch off the engine and the ignition
The remote transmitter and battery are inside the and take the key with you when you leave the
remote control vehicle key. The receiver is inside the vehicle. It can be used to start the engine and
passenger compartment. The operating range of the operate vehicle systems such as the power win-
remote control vehicle key for a fresh battery is sev- dows, leading to serious personal injury. Chil-
eral yards (meters) around the vehicle. dren or other unauthorized persons could also
lock the doors and the trunk lid.
Unlocking or locking the vehicle from the outside
· Never leave children, disabled persons, or any-
— To unlock: Press the button on the remote one who cannot help themselves in the vehicle.
control vehicle key. The doors can be locked with the remote con-
trol vehicle key. This could leave people trapped
— To lock: Press the button on the remote con-
in the vehicle in an emergency. Depending on
trol vehicle key.
the time of year, people trapped in the vehicle
— To unlock the trunk lid: Press the button on the can be exposed to very high or very low temper-
remote control vehicle key. atures.
The vehicle key unlocks or locks the vehicle only · A closed vehicle can become very hot or very
when the battery in the remote control vehicle key is cold, depending on the season. Particularly in
not too weak, and the remote control vehicle key is the summer, heat buildup in the passenger and
within a few yards/meters of the vehicle. luggage compartment of a parked vehicle can
result in temperatures in the vehicle that are
NOTICE
· Changing the battery improperly can damage the
remote control vehicle key.
· Using the wrong battery can damage the remote
control vehicle key. Replace a dead battery with
a new one that has the same voltage, size, and
Fig. 49 Remote control vehicle key: Opening the bat-
specifications.
tery compartment cover and removing the old battery. · Make sure the plus and minus poles of the battery
are correctly positioned.
The battery is in the back of the remote control ve-
Dispose of old batteries in an environmentally
hicle key under a cover → fig. 49 1 .
responsible manner and keep them out of the
Key to fig. 49: reach of children.
5GM012723ST
Depending on the vehicle settings, the entire Doors and power locking sys-
vehicle will unlock when you touch the un- tem
locking sensor surface twice in a row, even if a single
door was already unlocked.
Introduction
The power locking system lets you unlock and lock
Tips and troubleshooting all doors, the trunk lid, and the fuel filler flap.
The doors can be locked manually if the remote con-
If Keyless Access does not work
trol vehicle key or the power locking system is not
Dirt or road salt on the door handles can affect the working → page 92, Manually unlocking and lock-
way the door handle sensors work. ing the driver door.
— Clean the door handle sensors → page 310, Exte- The power locking system works properly only when
rior care and cleaning. all doors and the trunk lid are completely closed.
When the driver door is open, the vehicle cannot be
If all turn signals flash four times
locked with the remote control vehicle key.
To help prevent you from locking yourself out, the
vehicle will not lock immediately in the following For vehicles equipped with Keyless Access with
situation: push-button start, the vehicle can be locked only if
the ignition is switched off and the driver door is
— When you press the lock button on the remote closed.
control vehicle key when a passenger door or the
trunk lid is still open. If a door is not closed properly, the vehicle icon ap-
pears in the instrument cluster display indicating
— AND you leave the remote control vehicle key you a door is open. Stop! Open and close the door
just used inside the vehicle when you close all again.
doors and the trunk lid.
The vehicle icon may still be displayed even after the
ignition is switched off. The instrument cluster dis-
— Insert the key bit into the slot → fig. 56 and turn
to lock. On the passenger side doors, turn the key
The child safety lock keeps the rear doors from be-
Please read the introductory information and
ing opened from the inside, so that children cannot
heed the Warnings and Notice and on page
open them accidentally.
90.
When the child safety lock is activated, the rear
doors can only be opened from the outside.
WARNING
When the child safety lock is activated, that rear
door cannot be opened from the inside.
Fig. 57 In the rear driver side door: Child safety lock · Never leave children, disabled persons, or any-
A deactivated, B activated. one who cannot help themselves, in the vehicle
when locking the doors. This could result in
people being trapped in the vehicle in an emer-
gency. Depending on the time of year, people
trapped in the vehicle can be exposed to very
high or very low temperatures.
· A closed vehicle can become very hot or very
cold, depending on the season. Particularly in
the summer, heat buildup in the passenger and
luggage compartment of a parked vehicle can
result in temperatures in the vehicle that are
much higher than the outside temperatures.
Temperatures can quickly reach levels that can
cause unconsciousness and death, particularly
to small children.
Your vehicle may be equipped with an anti-theft If the vehicle battery is dead or weak, the anti-
alarm system or pre-equipped for anti-theft alarm theft alarm system will not work properly.
system installation. If the vehicle is pre-equipped for
If the trunk lid is not closed properly, the vehicle · Never let children play in or around the vehicle.
icon appears in the instrument cluster display indi- · Never let anyone ride in the luggage compart-
cating the trunk lid is open. Stop! Open the trunk ment.
lid and then close it again.
The vehicle icon may still be displayed even after the WARNING
ignition is switched off. The instrument cluster dis- If the trunk lid is not closed properly, it may open
play goes out a short time after the vehicle has been suddenly when the vehicle is moving and cause se-
locked. vere injuries.
WARNING
Improper and unsupervised unlocking or opening
of the trunk lid can cause severe injuries. Never
open the trunk lid when someone is in the way.
· If a bicycle or luggage rack is installed on the
trunk lid, it may be hard to see that the trunk lid
is unlatched. An unlatched trunk lid may open
suddenly when the vehicle is moving.
WARNING
Improper or unsupervised closing of the trunk lid
can cause severe injuries. Never close the trunk lid
Fig. 59 Opening the trunk lid from the outside. when someone is in the way.
· Never leave your vehicle unattended or let chil-
dren play around your vehicle, especially with
the trunk lid left open. A child could crawl into
the vehicle and pull the trunk lid shut, becoming
trapped and unable to get out. A closed vehicle
can become very hot or very cold depending on
the season. Temperatures can quickly reach lev-
els that can cause unconsciousness or death,
particularly to small children.
· When closing the trunk lid, be careful to remove
your hands out of the path of the trunk lid in
time.
Fig. 60 Open trunk lid: Recessed grips for closing the
trunk lid. NOTICE
Before opening or closing the trunk lid, make sure
Always remove anything secured to a luggage rack there is enough room to do so, for example, when
mounted onto the trunk lid before opening the trunk the vehicle is in a garage.
lid → .
If you unlock the vehicle with the vehicle key,
Unlocking and opening the trunk lid but do not open either a door or the trunk lid
— If the vehicle is locked, press the button on the within several seconds, the vehicle automatically
remote control vehicle key → fig. 48 to unlock the locks again. This feature helps prevent you from
trunk lid. leaving the vehicle unlocked unintentionally.
— To open the trunk lid, press the top of the Volks-
wagen emblem with your thumb → fig. 59 and
move the top of the emblem down. Then grasp
the bottom part of the emblem and pull upward
to lift the trunk lid.
Trunk lid 97
Opening the trunk lid from inside — Insert the key bit into the slot in the trunk lid trim
and press the release lever in the direction of the
the luggage compartment arrow → fig. 62 to unlock the trunk lid. At the
same time, push the trunk lid out until it opens.
Please read the introductory information and
heed the Warnings and Notice and on page
96.
Tips and troubleshooting
Please read the introductory information and
heed the Warnings and Notice and on page
96.
Power windows
Opening and closing power win-
dows
Fig. 62 Inside the luggage compartment, behind the Using the power window switches
cover: Opening the trunk lid. The power window switches are in the vehicle doors.
— Opening: Press the switch.
The trunk lid can be opened manually if the vehicle
battery is drained or if there is a fault in the locking — Closing: Pull the switch.
system. — Stopping automatic movement: Press/pull the re-
spective switch again.
— If necessary, fold the rear seat backrest forward
→ page 106, Rear seats. — Activating the safety switch for the rear windows:
Press the safety switch in the driver door to
— Remove luggage to reach the trunk lid from the
deactivate the power windows in the rear doors.
inside.
The yellow indicator light in the switch comes on.
— Unlock the cover by turning the knob in the direc-
tion of the arrow → fig. 61. Pull the cover toward You can still use the power windows for several mi-
you to open. nutes after the ignition is switched off as long as the
driver or front passenger door has not been opened.
— Unfold the key bit from the vehicle key fob When the vehicle key has been removed from the
→ page 86, Vehicle key set. ignition and the driver door has been opened, the
power windows cannot be opened or closed.
Power windows 99
WARNING Power sunroof
Without pinch protection, power windows will
close with enough force to cause serious personal Opening or closing the power sun-
injury.
roof
· Always be careful when closing power windows.
· Always make sure that no one is in the way
when overriding pinch protection to close pow-
er windows!
· Pinch protection cannot prevent fingers or oth-
er parts of the body from being pressed against
the window frame; injuries may result.
— Close all windows and doors. Tilting, opening, and closing the power sunroof
— Pull the switch for the respective window up and — Tilt the power sunroof: Press the rear area of the
hold it for at least 2 seconds in this position.
switch B upward to the first detent. Briefly press
— Release the switch, pull up and hold again. The the switch to the second detent to tilt the sunroof
one-touch feature is now reactivated. with the one-touch feature.
The one-touch feature can be reactivated for one or — Close the tilted sunroof: Press the front area of
more windows at the same time. the switch A upward to the first detent. Briefly
press the switch to the second detent to close the
tilted sunroof with the one-touch feature.
— Stop the one-touch feature during tilting/closing:
Press the button again at position A or B
— Open the power sunroof: Press the switch rear-
ward C to the first detent. Briefly press the
switch to the second detent to open the roof with
the one-touch feature.
— Close the power sunroof: Press the switch for-
ward D to the first detent. Briefly press the
switch to the second detent to close the sunroof
with the one-touch feature.
— Stop the one-touch feature during opening/clos-
ing: Press the switch again at C or D .
· To help prevent damage, remove ice and snow — Check why the power sunroof did not close.
from the sunroof before opening or tilting it in — Try to close the power sunroof again.
winter weather.
— If the power sunroof cannot close, the power sun-
· Always close the sunroof before leaving the vehi- roof will open again immediately. For a few sec-
cle or if it begins raining. If the sunroof is open or onds after the sunroof has opened, it can be
tilted, rain could enter the vehicle interior and closed without pinch protection.
cause extensive damage to the electrical system.
This could result in further vehicle damage. Closing the power sunroof without pinch protection
Remove leaves and other objects from the — Press the button → fig. 63 within about 5 sec-
sunroof guiderails regularly either by hand or onds after the sunroof has stopped and hold it in
using a vacuum cleaner. the direction of the arrow D at the second de-
tent until the power sunroof closes completely.
Certain settings are automatically saved by
the driver personalization feature → page 30, — The power sunroof will now close without pinch
Driver personalization. protection!
— If the power sunroof still will not close, please see
an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility.
Convenience opening and closing of
the power sunroof WARNING
Without pinch protection, the power sunroof will
Convenience opening and closing close with enough force to cause serious personal
Your vehicle may be equipped with the convenience injury.
opening and closing feature, which lets you open · Always be careful when closing the power sun-
and close the windows and the power sunroof when roof.
the ignition is switched off:
· Always make sure that no one is in the way
5GM012723ST
— Convenience opening from inside the vehicle: when overriding the pinch protection to close
Push down and hold the switch for the driver win- the power sunroof!
dow until all windows open and the sunroof tilts.
Driver and front passenger · Always sit upright with your back against the
backrest with the front seats properly adjusted.
seats Never lean against or place any part of your
body too close to the area where the airbags are
located.
Introduction
· Rear seat passengers who are not properly seat-
ed and restrained are more likely to be seriously
WARNING injured in a crash.
Always adjust seat, safety belts, and head re-
straints properly before driving and make sure that WARNING
all passengers are properly restrained. Improper adjustment of the seats can cause acci-
· Push the passenger seat as far back as possible. dents and severe injuries.
Always be sure that there are at least 10 inches · Never adjust the seats while the vehicle is mov-
(25 cm) between the front passenger's breast- ing. Your seat may move unexpectedly and you
bone and the instrument panel. could lose control of the vehicle. In addition,
· Always adjust the driver's seat and the steering you will not be in the correct seating position
wheel so that there are at least 10 inches while adjusting the seats.
(25 cm) between your breastbone and the · Adjust the front seat height, angle and longitu-
steering wheel. dinal direction only if the seat adjustment area
· Adjust the driver's seat so that you can easily is clear.
push the pedals all the way to the floor while · The adjustment of the front seats must not be
keeping your knee(s) slightly bent. restricted by things in the footwell in front or
· If these requirements cannot be met for physi- behind the seats.
cal reasons, contact an authorized Volkswagen
dealer or an authorized Volkswagen Service Fa- WARNING
cility to see whether adaptive equipment is Improper use of seat covers can lead to an acci-
available. dental activation of the electrical seat controls and
· Always hold the steering wheel on the outside can cause the front seats to move unexpectedly
of the steering wheel rim with your hands at the while driving. You could lose control of the vehicle,
9 o'clock and 3 o'clock positions to help reduce crash, and seriously injure yourself and others.
the risk of personal injury if the driver's airbag Furthermore, the electrical components of the
inflates. front seats could be damaged.
· Never hold the steering wheel at the 12 o'clock · Never attach seat covers to the electrical seat
position or with your hands at other places in- controls.
side the steering wheel rim or on the steering
wheel hub. Holding the steering wheel the
· Never put seat covers or replacement uphols-
tery on the front seats that have not been ap-
wrong way can cause serious injuries to the proved by Volkswagen for your specific vehicle.
hands, arms, and head if the driver's airbag in-
flates.
WARNING
· Pointing the steering wheel toward your face
Some kinds of cigarette lighters can be lit uninten-
decreases the ability of the driver's airbag to
tionally, or crushed causing a fire that can result in
help protect you in a collision.
serious burns and vehicle damage.
· Never drive with backrests reclined or tilted
· Always make sure that there are no lighters in
back farther than necessary to drive comforta-
the seat tracks or near other moving parts be-
bly. The farther back the backrests are tilted,
fore adjusting the seats.
the greater the risk of injury caused by incorrect
positioning of the safety belts and improper · Before closing a storage compartment, always
seating position. make sure that no cigarette lighter can be acti-
vated, crushed, or otherwise damaged.
· Never drive with the front seat passenger back-
rest tilted forward. If the front airbag deploys, · Never leave a cigarette lighter in a storage com-
the front backrest can be forced backward and partment, on the instrument panel, or in other
injure passengers on the rear seat. places in the vehicle. Heat buildup in the pas-
· To help prevent damage, do not let such items C : Raise or lower the seat cushion.
come into direct contact with the upholstery and 2 D : Adjust the backrest angle.
fabric trim.
Lumbar support controls (if equipped)
Press the switch in the corresponding area → fig. 67:
Electrical controls on the driver and
front passenger seats 1 Adjust the curve of the lumbar support (for-
ward).
Please read the introductory information and 2 Adjust the curve of the lumbar support (back).
heed the Warnings and Notice and on page 3 Adjust the height of the lumbar support (up).
104. 4 Adjust the height of the lumbar support (down).
WARNING
Improper use of electrical seat controls can cause
serious personal injuries.
· The front seats in your vehicle can be electrical-
ly adjusted even when the vehicle key has been
removed from the ignition or, on a vehicle with
Keyless Access, even if there is no key in the ve-
hicle.
· Never leave children and persons who need help
in the vehicle alone because the unsupervised
Fig. 66 Driver seat: Electrical controls to move the seat use of the electric seat adjustments can result
backward or forward, and adjust seat cushion height and in serious personal injury.
backrest angle (if equipped). · Always make sure that no one is in the way
while the front seats are being adjusted, or
while calling up the stored memory settings for
the front seats. In an emergency, stop automat-
ic seat adjustment by pressing a seat adjust-
ment switch.
NOTICE
To help prevent damage to electrical parts in the
seat, do not kneel on the front seats or apply con-
centrated pressure to a small area of the seat or
backrest.
Fig. 67 Lumbar support control (if equipped). If the vehicle battery is too weak, the electri-
cal seat adjustment controls may not work.
5GM012723ST
WARNING
Improper adjustment of the rear seats can cause
accidents and severe injuries.
· Adjust the rear seats only when the vehicle is
stopped, since the seat could otherwise move
unexpectedly when the vehicle is moving.
· Adjust the rear seats only if no one is in the
way.
· Always guide the backrest down by hand and
never let it fall into place on its own.
WARNING
Some kinds of cigarette lighters can be lit uninten-
tionally, or crushed causing a fire that can result in
serious burns and vehicle damage.
· Before closing a storage compartment, always
make sure that no cigarette lighter can be acti-
Fig. 68 Driver seat: Manual seat adjustment controls.
vated, crushed, or otherwise damaged.
The manual controls on the front passenger seat ei- · Never leave a cigarette lighter in a storage com-
ther mirror those on the driver seat or there may be partment, on the instrument panel, or in other
different combinations of manual and electrical con- places in the vehicle. Heat buildup in the pas-
trols, depending on vehicle equipment. senger and luggage compartment of a parked
vehicle can result in temperatures in the vehicle
The illustration and information in this section de- that are much higher than the outside tempera-
scribes all possible seat controls. The number of tures, particularly in summer. High tempera-
controls may vary depending on the version of the tures could cause the cigarette lighter to catch
seat. fire.
There may be manual and electrical controls on the
same seat → page 105, Electrical controls on the NOTICE
driver and front passenger seats.
Sharp-edged objects and items on clothing and belts
Manual seat controls (such as belt clips, mobile phone cases, zippers, riv-
ets, and rhinestones) can damage upholstery materi-
Key to fig. 68: al and fabric trim.
1 Adjust the lumbar support. Push the lever for- · To help prevent damage, do not let such items
ward or pull it backward. come into direct contact with the upholstery and
2 Adjust the backrest angle. Lean forward and fabric trim.
turn the adjuster wheel forward or backward. If
the vehicle has an electrical control for adjust-
ing the backrest angle, see → fig. 66 2 .
Folding the rear seat backrest back into place Head restraints
— Fold the rear seat backrest back until it latches
securely → . The red mark on the indicator Introduction
→ fig. 69 2 should no longer be visible.
— The rear seat backrest must be securely latched All seats are equipped with head restraints.
into place for the safety belts on the rear seats to There are notches in the head restraint guide rods so
provide optimal protection. that the head restraint can lock into place in differ-
ent positions. Only properly installed head restraints
WARNING can lock into place at the adjustment range notches.
5GM012723ST
Improper folding and improper latching of the rear In order to help prevent inadvertent removal of the
seat backrest can cause serious personal injury. head restraints after installation, there are stops at
the top and bottom of the adjustment range.
WARNING
Driving without head restraints or with improperly
adjusted head restraints increases the risk of seri-
ous injuries in a collision.
· Never drive or let a passenger ride in the vehicle Fig. 70 Adjusting the front head restraints.
until the head restraints are installed and prop-
erly adjusted to help minimize the risk of neck
injury in a crash.
· Each head restraint must be adjusted according
to the occupants' size so that the upper edge is
even with the top of the person's head, but no
lower than eye level. Always sit so that the back
of your head is as close as possible to the head
restraint.
· Never adjust head restraints while driving.
NOTICE
When removing or reinstalling the head restraint,
make sure that the head restraint does not strike the
headliner or other parts of the vehicle. The headliner
or other parts of the vehicle could otherwise be Fig. 71 Adjusting the rear head restraints.
damaged.
Adjusting the height of the head restraints
— While pressing the button → fig. 70 1 or
→ fig. 71 1 , pull the head restraint up or push it
down in the direction of the arrow → in Intro-
duction on page 108.
— The head restraint must lock securely in position.
WARNING
Improper use of seat adjustment controls can
cause severe personal injuries.
· Always sit properly at all times before starting
to drive and while the vehicle is moving. Make
sure all passengers, especially children, are
properly seated whenever the vehicle is moving.
· Keep hands, fingers, feet and other body parts
away from moving parts and adjustment areas Fig. 75 Folding down the rear center armrest (arrow).
of the seats.
Front center armrest
Certain settings are automatically saved by
the driver personalization feature → page 30, There may be a storage compartment between the
Driver personalization. front seats → page 196, Storage areas.
— To adjust the height of the center armrest, push
the release button (magnified view), and lift the
center armrest up to a comfortable position in the
Center armrests direction of the large arrow → fig. 74.
— To lower the center armrest, first lift it all the way
Please read the introductory information and
up. Then you can push the center armrest all the
heed the Warnings and Notice on page 110.
way down until it latches in place.
— To move the center armrest forward and back-
ward, pull it forward in the direction of the small
arrow, or slide it backward until it clicks into
place.
WARNING
Fig. 74 Front center armrest. When completely open or improperly adjusted, the
center armrest can restrict the driver's arm move-
ment and cause crashes and serious personal in-
jury.
· Always keep storage compartments closed
while driving.
· Never let a passenger, especially a child, ride on
the center armrest. Improper seating position
can increase the risk of serious personal injury
in a crash.
· Never put hot drinks or other liquids in the cup
holders without secure lids on the beverage
containers. Liquids can spill when the vehicle is
112 Lights
For information on fog lights , see → page 113, · Never use daytime running lights (DRL) to see
Switching the fog lights on and off. where you are going. DRL are not bright enough
to light up the roadway and be seen by other
Switching lights off motorists. You will not be able to see far
— Switch off the ignition. enough ahead for safety, especially at dusk or
when it is dark. Always switch on the low-beam
— Turn the light switch to the position to switch headlights at dusk or when it is dark.
all lights completely off.
— When the ignition is off, some lights may stay on
· The taillights do not come on when the daytime
running lights are switched on and the head-
depending on the position of the light switch: light switch is in position or . A vehicle
The lights are switched off. without taillights on cannot be seen by others in
bad weather, at dusk, or when it is dark.
Coming Home and Leaving Home features · If automatic headlights ( ) are switched on,
(orientation lighting) may be switched on. the low-beam headlights still may not be
Parking lights and taillights switched on. switched on in fog or heavy rain. You have to
switch on the low-beam headlights yourself.
Low beams switched off. The parking lights
and taillights will stay on as long as the key is
in the ignition, or for vehicles with Keyless
Access, the driver door is closed. Switching the fog lights on and off
Daytime running lights (DRL) If the vehicle is equipped with fog lights , you can
The daytime running lights can help to increase the switch on the fog lights with the light switch in the
visibility of your vehicle during the day. following positions: and → fig. 77.
Separate lamps or LEDs are installed in the head- — To switch on the fog lights: Pull the light switch
lights or in the front bumper for the daytime running out to the detent.
lights (DRL). — To switch off the fog lights: Push the switch back
in.
The daytime running lights switch on whenever the
ignition is switched on and the light switch is in po- — To then turn off the headlights, turn the switch to
sition , , or . position .
If the light switch is in position , the low-light The indicator light in the headlight switch shows
sensor switches the low beams as well as the instru- that the fog lights are switched on.
ment and switch lighting on and off automatically.
When the automatic headlights and the
Daytime running lights (DRL) parking feature fog lights are switched on, the low beams
also switch on, whether or not the low-light sensor
In some models, you can switch off the daytime run-
registers darkness.
ning lights (DRL) while parked.
Function Action
– Switch the ignition on. Lights – features
Switching the DRL – Turn the light switch to the
off: position. Parking lights
– Set the parking brake.
If the ignition is switched off and the vehicle is
Switching the DRL locked from the outside with the headlight switch in
– Release the parking brake.
back on: the position, the parking lights in both headlights
come on together with both taillights.
WARNING
If the vehicle is not locked from the outside when
Crashes and other accidents can happen when you the ignition is switched off, the continuous parking
cannot see the road ahead and when you cannot lights on both sides of the vehicle will turn on auto-
be seen by other motorists. Daytime running lights matically after approximately 10 minutes to reduce
and parking lights are not bright enough to let you the load on the 12 V vehicle battery
see ahead or be seen by others when it is dark.
5GM012723ST
114 Lights
WARNING The length of time the lights stay on can be
adjusted or the feature can be activated and
If the vehicle is stopped without enough lighting deactivated in the Vehicle settings menu in the Infotain-
so that the vehicle cannot be seen or is difficult for ment system → page 26, Infotainment system oper-
others on the road to see, this can cause accidents ation and displays.
and serious injuries.
If the Coming Home feature is switched on
· Always stop the vehicle safely and with enough
and the driver door is opened, no warning
lighting. Follow the applicable legal regulations.
chime will sound to alert you that the lights are still
on.
The Coming Home feature is switched on when the — See an authorized Volkswagen dealer, an author-
headlight switch is in the position and the low- ized Volkswagen Service Facility, or other quali-
light sensor registers darkness. fied workshop to replace the light bulb that isn't
working.
The Coming Home lighting switches on when the
driver door is opened. The switch-off delay period
Rain and light sensor malfunction
starts once the last vehicle door or the trunk lid is
closed. The yellow indicator light comes on.
Switching off the Coming Home feature The headlights will not switch on or off automatical-
ly when the light switch is in the position
— The Coming Home feature switches off automati- → page 120, Rain sensor.
cally after the preset delay period is over.
— Switch the ignition off and back on.
— OR If a vehicle door or the trunk lid is still open
about 30 seconds after activation. — If the indicator light comes on again and stays on,
contact an authorized Volkswagen dealer or an
— OR The light switch is turned to the position.
authorized Volkswagen Service Facility.
— OR The ignition is switched on.
The turn signal indicator light blinks twice as
Switching on the Leaving Home feature fast
— Unlock the vehicle. The green indicator light blinks twice as fast if a turn
signal is not working on the vehicle.
The Leaving Home feature is switched on when the
light switch is in the position and the low-light — Check the turn signals on the vehicle.
sensor registers darkness.
If the headlights are not properly adjusted
Switching off the Leaving Home feature The headlight range cannot be manually adjusted. If
— The Leaving Home feature switches off automati- you believe the headlights are not properly adjusted
cally after the preset delay period is over. or are not sure, have them checked immediately by
an authorized Volkswagen dealer or an authorized
— OR When the vehicle is locked. Volkswagen Service Facility → .
— OR The light switch is turned to the position.
5GM012723ST
116 Lights
within the limits of the system → . The system is — On roads with a center barrier where the driver
controlled by a camera mounted in the rearview mir- can clearly see oncoming traffic above the barrier,
ror base. for example, a truck driver.
Light Assist generally detects well-lit areas such as — In fog, snow, or heavy rain.
towns and switches the high beam headlights off — When there is dust or sand in the air.
when driving through these areas.
— If the windshield is damaged in the area of the
Switching Light Assist on camera.
— Switch the ignition on and turn the light switch to — If the camera's visual field is fogged over, dirty, or
the position. covered by a sticker, snow, or ice.
— Push the turn signal lever forward (out of the — If the camera is not working properly or the pow-
home position) → page 116, Switching high er is interrupted.
beams on and off.
WARNING
When Light Assist is switched on, the indicator
light appears in the instrument cluster display. When Never let the increased convenience provided by
the high beams are switched on, the blue indicator Light Assist tempt you into taking extra risks. The
light in the instrument cluster lights up. system is not a substitute for careful and attentive
driving.
Switching Light Assist off · Always be prepared to control the headlights
— When the high beam headlights are on, pull the yourself and to adapt them to road, traffic,
turn signal lever back to the home position. weather, and visibility conditions.
— OR: Turn the light switch to a position other than · Light Assist may not detect all traffic situations
. correctly and function may be restricted in cer-
tain situations.
— OR: When the high beam headlights are not on,
push the turn signal lever forward to switch the · If the camera's area of view is dirty, covered, or
high beam headlights on manually. Light Assist damaged, Light Assist may not work properly.
switches off. Changes to the vehicle lighting system, such as
by adding additional headlights, can also
— OR: Switch the ignition off. change the way the systems work.
Adjusting Light Assist sensitivity
NOTICE
Light Assist has two sensitivity levels.
To help the Light Assist system function properly,
— Increase sensitivity: Push the turn signal forward note the following:
from the home position and hold for about
15 seconds. The indicator light in the instru- · Always keep the windshield in front of the camera
ment cluster display flashes 3 times to confirm clean and free of snow and ice; do not cover the
the increased sensitivity level. camera's field of view.
— Reset sensitivity to the factory setting: Push the · Check the windshield for damage in the area of
turn signal lever forward from the home position the camera.
a second time and hold for about 15 seconds. The The illuminated display on an electronic de-
indicator light in the instrument cluster display vice, for example, an external navigation de-
flashes (quickly) 3 times. OR: Turn the ignition off vice, may prevent the Light Assist system from func-
and back on again. tioning properly.
Light Assist system limits
The following conditions can prevent Light Assist
from switching the high beam headlights off in time
or from switching them off at all:
— Poorly lit roads with highly reflective signs.
— If there are others on the road with insufficient
lighting, such as pedestrians or bicycles.
5GM012723ST
118 Lights
Vision the sensitivity of the rain sensor (vehicles with
a rain sensor).
Windshield wipers and washer Move the lever to the desired position
→ fig. 81 , → :
Windshield wiper lever G Intermittent wiping for the rear window. The
wiper wipes about every 6 seconds.
H Press the lever forward as far as it will go to
activate the rear window washers, then release
to stay in intermittent wiping mode (position
G ). Pull the lever toward the steering wheel to
turn the rear wiper off.
WARNING
Fig. 80 Operating the front windshield wipers. Windshield washer fluid without enough frost pro-
tection can freeze on the windshield and reduce
visibility.
· Use the windshield washer system with enough
frost protection for winter temperatures.
· Never use the windshield wipers/washers when
it is freezing without first defrosting the wind-
shield. The washer solution may freeze on the
windshield and reduce visibility.
WARNING
Worn or dirty wiper blades reduce visibility and in-
Fig. 81 Operating the rear wiper. crease the risk of accidents and severe injuries.
· Always replace wiper blades that are worn,
The windshield wipers work only if the ignition is damaged, or do not keep the windshield clear
switched on and the engine hood is closed. → page 228, Windshield wiper blades.
Move the lever to the desired position
NOTICE
→ fig. 80 , → :
To help prevent damage to the wiper blades and the
A Wiper switched off. wiper motor when it is cold outside, always make
B Intermittent wiping for the front windshield. sure that blades are not frozen to the windshield be-
Rain sensor active (if equipped). fore switching on the ignition. Using the service po-
C Slow wiper speed. sition can be helpful in cold weather so the wipers
do not freeze to the windshield → page 228, Wind-
D Fast wiper speed.
shield wiper service position.
E x One-tap wiping – brief wiping. Hold the lever
down longer to wipe more often. · If the ignition is switched off while the wipers are
running, the wipers will continue at the same
F Pull the lever toward the steering wheel to
wiping speed when the ignition is switched on
activate the front windshield washers, then re-
again. Frost, ice, snow, leaves, and other objects
lease.
on the windshield can damage the wipers and the
5GM012723ST
NOTICE
Never switch on the windshield wipers when the
windshield is dry because the windshield can be
scratched.
WARNING
The rain sensor cannot always recognize rain and
activate the wipers.
· Switch the wipers on manually when water on
the windshield reduces visibility.
Fig. 82 Windshield wiper lever: Adjusting the rain sen-
sor 1 (if equipped).
120 Vision
itself to respond to the sensitive surface's re-
Windshield washer fluid level too low
duced detection zone. Depending on the size of
Your vehicle may be equipped with a yellow indica- the chip, the sensor's reaction pattern may or may
tor light that comes on when the windshield washer not change.
fluid level is low. To remove wax and coats of polish safely, Volkswa-
Refill windshield washer reservoir at the next oppor- gen recommends using an alcohol-based windshield
tunity → page 245, Windshield washer fluid. cleaner.
— If the indicator light comes on again and stays on, · Always stop the vehicle as soon as it is safe to
do so.
contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility
→ page 120, Rain sensor.
NOTICE
Failure to heed warning lights or text WARNINGS
Windshield wiper malfunction can result in vehicle damage.
The wipers do not wipe and the yellow indicator If there is something on the windshield, the
light comes on. wiper will try to wipe it away. If it continues to
block the wiper, the wiper will stop moving. Remove
— Switch the ignition off and on again. the obstacle and switch the wiper on again.
— If the indicator light comes on again and stays on,
contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility
→ page 120, Rain sensor. Mirrors
If there are changes in the way the rain sensor
works
Introduction
The rain sensor may misread what is happening in
The outside mirrors and the inside mirror help you
the detection zone of its sensitive rain-sensor sur-
see and adapt your driving to traffic behind you. Re-
face → fig. 83 (arrows) and not work for a number of
member that the inside and outside rearview mirrors
reasons, which may include:
will not show everything behind you. There can be
— Worn out wiper blades: Worn out wiper blades blind spots. Blind spots can be significantly larger if
may leave a film of water or wiping streaks; this the mirrors are not properly adjusted.
can cause the wipers to run longer, to wipe more
For your driving safety, it is important that you
often, or to wipe continuously at high speed.
properly adjust the outside mirrors and the inside
— Insects: Insects hitting the windshield may trigger mirror before you start driving → .
the wipers.
Looking in the exterior mirrors and the interior mir-
— Salt streaks: Salt streaks on the windshield from ror does not allow the driver to see the entire side
winter driving can cause wiping more often or and rear area of the vehicle. The area that cannot be
continuously on glass that is almost dry. seen is known as the blind spot. There may be an-
— Dirt: Caked-on dust, wax, any other buildup on other vehicle, pedestrian, or object in the blind spot.
the windshield (lotus effect), or car-wash deter-
gent residue can lower the rain sensor's sensitivi- WARNING
ty and cause it to react too slowly or not at all. Adjusting mirrors when the vehicle is moving can
Clean the rain sensor's sensitive surface → fig. 83 cause driver distraction, accidents, and serious
(arrows) regularly and check the wiper blades for personal injury.
wear or damage.
— Crack or chip in the windshield: If a stone hits and
· Always adjust the rearview mirrors when the
vehicle is not moving.
5GM012723ST
Mirrors 121
ing, or parking. Another vehicle, pedestrian, or and then wash affected area with soap and wa-
object could be in your blind spot. ter; medical attention is recommended. Thor-
oughly wash affected clothing and shoes before
· Always make sure mirrors are properly adjusted
reuse.
and the view to the rear is not reduced by mois-
ture, ice, snow, or other things. · If swallowed, and the person is conscious, rinse
mouth with water for at least 15 minutes. Get
WARNING medical attention immediately. Do not induce
vomiting unless instructed to do so by a medical
Self-dimming rearview mirrors contain an electro-
professional.
lyte fluid which can leak if the mirror glass is bro-
ken. Electrolyte fluid can irritate the skin, eyes,
and respiratory system.
NOTICE
Broken glass in the self-dimming rearview mirrors
· Repeated or prolonged exposure to electrolyte
can cause electrolyte fluid leakage. Liquid electro-
fluid can irritate the respiratory system, espe-
cially among people with asthma or other respi- lyte leaked from a broken mirror glass will damage
ratory conditions. Get fresh air immediately by any plastic surfaces it comes in contact with. Clean
leaving the vehicle or, if that is not possible, up spilled electrolyte fluid immediately with clear
open windows and doors all the way. water and a sponge.
· If electrolyte fluid gets into the eyes, flush them Certain settings are automatically saved by
thoroughly with large amounts of clean water the driver personalization feature → page 30,
for at least 15 minutes; medical attention is rec- Driver personalization.
ommended.
· If electrolyte fluid contacts skin, flush affected
area with clean water for at least 15 minutes
Inside mirror
Please read the introductory information and heed the Warnings and Notice and on page 121.
Fig. 84 On the windshield: Self-dimming rearview mirror (design may vary depending on vehicle equipment).
122 Vision
If the light striking the sensor is filtered or blocked
(such as by a sunshade), the self-dimming inside
mirror will not work properly or may not work at all.
Do not attach external navigation devices to the
windshield or in the vicinity of the self-dimming in-
side mirror as these devices can also influence the
sensors → .
The self-dimming feature is deactivated when you
shift the transmission to reverse or switch on the in-
terior lights or the reading light.
Fig. 86 In the driver door: Adjusting knob for the out- Some exterior mirror features can be switched on
side mirrors. and off in the Vehicle settings menu in the Infotainment
Mirrors 123
system → page 26, Infotainment system operation NOTICE
and displays:
Always fold in the outside mirrors when taking the
Synchronous mirror adjustment (if equipped) vehicle through an automatic car wash.
The synchronous mirror adjustment feature simulta-
To help reduce fuel consumption, use outside
neously adjusts the right outside mirror when the
mirror heating only when needed.
left outside mirror is adjusted.
— Turn on the synchronous mirror adjustment fea- If power mirror adjustment does not work, the
ture in the Infotainment system, if necessary. outside mirrors can be adjusted by hand by
pressing on the edges of the mirror surface.
— Turn the outside mirror adjusting knob to the
position.
— Adjust the left outside mirror. The right (passen-
ger) outside mirror will automatically adjust at the Sun protection
same time.
— If needed, correct the position of the right mirror Sun visors
by turning the adjusting knob to the position.
WARNING
Improper use of the folding outside mirrors can
cause personal injury.
· Always make sure that nobody is in the way
when folding the mirrors in or out. Fig. 87 Sun visor.
· Make sure that you do not get your finger
Adjusting the sun visors
caught between the mirror and the mirror base
when moving the mirrors. — Flip the sun visor down toward the windshield.
— Lift the sun visor out of the retaining clip
WARNING
→ fig. 87 A .
Incorrectly estimating distances with the right
— Swivel the sun visor toward the door.
outside mirror can cause collisions and serious in-
jury. On some vehicles, you can slide the sun visor toward
the rear of the vehicle after swiveling it toward the
· The right outside mirror has a convex (curved)
door.
surface. This widens your field of vision. But ve-
hicles or other objects seen in a convex mirror
Vanity mirror and lighting
will look smaller and farther away than they
really are. A vanity mirror is behind a cover in the sun visor.
When you slide the cover open → fig. 87 B , the
· If you use the right outside mirror to judge dis-
light → fig. 87 1 comes on.
tances from vehicles behind you when changing
lanes, you could estimate incorrectly and cause The light goes out in the following situations:
a crash and serious injuries.
— The cover is pushed closed.
· Whenever possible, use the inside mirror to
— The sun visor is flipped up again.
more accurately judge distance and size of vehi-
cles or other objects seen in the convex mirror. — The sun visor is moved lengthwise or is not fully
pushed in.
· Always make sure you have a clear view to the
rear of the vehicle.
WARNING
Sun visors and sunshades can reduce visibility.
124 Vision
· Always stow sun visors and sunshades when not
needed to block sun glare.
The dust and pollen filter must be replaced at the in- · The heating elements for the rear defroster are on
the inside of the rear window. Do not put stickers
tervals recommended in → Warranty and Mainte-
over the heating elements on the inside of the
nance so that the air conditioner can work properly.
rear window and never clean the inside of the
If the effectiveness of the filter decreases prema- windows with corrosive, acidic, or abrasive clean-
turely due to operating the vehicle where the out- ing agents, materials, or chemicals that could
side air is heavily polluted, the dust and pollen filter damage the heating elements.
should be replaced more frequently than indicated.
NOTICE
WARNING
Do not place food, medications, or other tempera-
Poor visibility increases the risk of collisions and ture-sensitive things in front of the air vents. Food,
other accidents that cause serious personal inju- medications, and other things that are sensitive to
ries.
The air coming out of the vents flows through Maximum heating output and defrosting per-
the passenger compartment and through the formance are not possible until the engine has
air vents in the luggage compartment. Do not cover reached operating temperature.
these slots with clothing or other things.
Emergency starting and starting the engine
If the air conditioner is switched off, the fresh with a very weak vehicle battery or after the
outside air will not be dehumidified. To help vehicle battery has been replaced may change or de-
keep the windows from fogging over, Volkswagen lete system settings (including time, date, driver
recommends leaving the air conditioner (compres- personalization, and programming). Check the set-
sor) switched on. Press the button. The indicator tings and correct as necessary once the vehicle bat-
light in the button must light up. tery has built up a sufficient charge.
When it is very hot and humid outside, water Certain settings are automatically saved by
condensation can drip from the air conditioner the driver personalization feature → page 30,
evaporator and form a puddle under the vehicle. This Driver personalization.
is normal and does not indicate a leak.
If a function is switched on, an indicator light in or — Climatronic: Turn the fan knob as far left as it will
under the button lights up. go → fig. 89 2
– Settings in the Infotainment system (Clima- — OR: Press the button on the Climatronic con-
tronic only) trols → fig. 89 2 to open the Climatronic menu
Press the button in the Climatronic controls to in the Infotainment system and switch the system
open the air conditioning settings in the Infotain- off.
ment system. Tap the corresponding function key to If the system is switched off, the indicator light in or
switch a function on or off, or to select a submenu. under the button lights up.
The current air conditioning settings are displayed in
– Synchronizing the temperature settings (Cli-
the upper section of the screen, for example, the
matronic only)
temperatures that are currently set for the driver
and passenger sides. Blue arrows indicate that cool — Press the button on the Climatronic controls
air is flowing from the vents, while red arrows indi- to apply the temperature settings for the driver
cate that warm air is flowing from the vents. side to the passenger side.
The following menu items may be available, depend- — OR: Press the button on the Climatronic con-
ing on vehicle equipment. trols and tap the function key on the screen.
General settings submenu: If the indicator light in the button lights up, the
— Tap the function key to set the air recircula- temperature settings for the driver side also apply to
tion mode, depending on equipment. the passenger side. Pressing the button or turn-
ing the temperature knob on the passenger side
Climate control settings submenu: switches the feature off. The indicator light in the
— Tap the function key to access options for ad- button goes out.
justing the fan speed ( ), switching the air condi-
tioner on and off ( ), adjusting the air distribu- Automatic climate control and allergen filter (if
tion ( , , ), and switching air recirculation equipped)
mode on or off ( ). On appropriately equipped vehicles, the automatic
Presets submenu: climate control and allergen filter can help reduce
the entry of pollutants and allergens into the pas-
— Tap the function key in the upper left corner to senger compartment with an additional filter.
access the Presets submenu, which includes options
for automatic temperature control ( ), maxi- When the feature is active, the climate control sys-
mum air conditioner cooling ( ), or for maxi- tem's air recirculation mode switches on to the
mum defog/defrost ( ). highest level possible without the windows fogging
up, depending on the interior humidity and outside
Switching the system off temperature. The air recirculation mode is automati-
cally regulated and features continuous adjustment
— Press the button.
to help prevent driver and passenger fatigue
— Manual air conditioning: Turn the fan knob to → page 130, Air recirculation.
→ fig. 88 2 .
— Turn the middle knob → fig. 88 2 or → fig. 89 2 shield, and air recirculation automatically
to adjust the fan speed. switches off. Humidity is removed from the air at
temperatures above about +35 °F (+1.5 °C), and
the blower is set to a high speed.
— If you or a passenger suffers from a low level of · If you smell an odor, immediately shut off seat
heating and have it checked by an authorized
perceived pain or a lowered awareness of pain as
Volkswagen dealer or authorized Volkswagen
from medication, paralysis, or chronic illness (e.g.,
Service Facility.
diabetes) → .
— If the seat is not being used. · Never install leather upholstery on a vehicle with
seat heating that originally had cloth upholstery.
— If there is a child restraint installed on the seat. The seat heating elements for seats with cloth
5GM012723ST
— If these is a blanket or seat cover on the seat. seats will overheat if the cloth upholstery is re-
placed with leather upholstery.
— If the seat is damp or wet.
Information on driving safely · Always fasten floor mats securely to the floor.
· Never put floor mats or other floor coverings on
and efficiently top of already installed floor mats.
· Always make sure that nothing can fall into the
Pedals driver footwell while the vehicle is moving.
NOTICE
Always make sure that the pedals are able to move
freely and that nothing can interfere with them. If
a brake circuit fails, more brake pedal travel will be
needed to bring the vehicle to a stop. The brake
pedal must be pressed farther and harder than nor-
mal.
Gear recommendation
Fig. 90 In the driver footwell: Pedals in vehicles with
automatic or DSG transmission.
als from moving freely. This can cause loss of vehi- road and traffic conditions into account.
cle control and increase the risk of serious person-
al injuries.
Reduce idling
In situations where the vehicle will be stopped for
a longer period of time, such as at a railroad cross-
ing, switch off the engine.
In vehicles with the Start-stop system, the engine
will switch off automatically in many cases
→ page 146, Start-stop system.
Refuel in moderation
A completely full tank raises the weight of the vehi-
cle. A partially-filled tank is plenty, especially in city
traffic.
134 Driving
Use low viscosity engine oil — In hot outside temperatures, it may be helpful to
Fully “synthetic,” low viscosity engine oils that ex- ventilate the vehicle before driving and then to
pressly comply with Volkswagen oil quality stand- drive a short distance with the windows open. Af-
ards can help reduce fuel consumption. Low viscosi- ter that, switch on the air conditioner with the
ty engine oils reduce the frictional resistance on the windows closed. Keep the windows closed when
engine and are distributed more evenly and quickly, driving at high speeds. Open windows increase
particularly when cold-starting the engine. The ef- wind resistance and fuel consumption.
fect is particularly apparent in vehicles that fre- — Switch off electrical loads once they have served
quently travel short distances. their purpose.
Always ensure the right engine oil level is main-
tained and keep to the scheduled service intervals WARNING
(engine oil changes). Always adjust your speed and driving style to visi-
Make sure the engine oil that you purchase expressly bility, road, traffic, and weather conditions.
complies with Volkswagen oil quality standards and
is the oil approved by Volkswagen for your vehicle. NOTICE
Never let the vehicle coast or roll down a hill in Neu-
Avoid unnecessary weight tral (N), especially when the engine is not running.
The lighter the vehicle, the more economical and The transmission will not be lubricated and will be
eco-friendly it will be. For example, an extra 220 lbs damaged.
(100 kg) of weight increases fuel consumption by up
to 1 pint per 60 miles (0.3 l/100 km). Remove unnec- Find out about other ways to protect the envi-
essary dead weight from the vehicle. ronment. Think Blue.® is the international
Volkswagen brand for sustainability and environ-
The more aerodynamic the vehicle, the less fuel it
mental compatibility.
will consume. Remove unnecessary items, such as
roof racks, from the vehicle. Your Volkswagen dealer or authorized Volks-
wagen Service Facility can provide you with
Use extra electrical loads in moderation additional information about correct maintenance
Comfort inside the vehicle is important, but it is also and replacement parts that are particularly fuel effi-
important to use extra electrical loads, such as the cient, for example new tires.
air conditioner and seat heating, in an environmen-
tally conscious manner. Under the same conditions, the vehicle con-
sumes more fuel in winter than in summer.
Saving energy can be easy, for example:
About the brakes Brake pad wear depends mostly on operating condi-
tions and the way the vehicle is driven. If you do
a lot of city and short-distance driving and/or have
New brake pads do not provide full performance a sporty driving style, you should have the brake
during the first 100 to 200 miles (200 to 300 km) pads checked by an authorized Volkswagen dealer or
and must first be “broken” in → . To some extent, authorized Volkswagen Service Facility more often
you can make up for the somewhat reduced per- than the regular service intervals.
formance by applying more pressure to the brake
pedal. But, during the break-in period, the stopping Wet brakes (for example, after driving through wa-
distance for hard braking and emergency braking ter or washing the vehicle or after heavy rainfall) will
will be longer until the brakes are fully broken in. not brake as well. Stopping distances will be longer
Avoid hard braking and situations that might require when brake discs are wet or, in winter, even icy. Wet
hard braking (such as following other vehicles too or icy brakes must be dried as soon as possible by
closely) – especially during the break-in period. carefully applying the brakes a couple of times while
traveling at a relatively high speed. Make sure no-
136 Driving
body is behind you and that you do not endanger ABS provides. Contact your authorized Volkswa-
yourself or others → . gen dealer or an authorized Volkswagen Service
Facility as soon as possible.
Brakes coated with road salt also react slower and
need longer stopping distances. If there is salt on · If the brake pads are worn or you notice
the roads and you are not braking regularly, brake changes in the way the vehicle brakes, immedi-
carefully and gently from time to time to remove ately contact an authorized Volkswagen dealer
any salt coating from the brake discs and pads → . or authorized Volkswagen Service Facility to
have the brake pads checked and, if necessary,
Brake disc corrosion (rust) and dirt buildup on the
replaced.
brake pads are more likely to occur if the vehicle is
not driven much or is driven only for short distances
WARNING
with little braking. If the brakes have not been used
and there is some rust on the discs, clean the brake New brake pads do not provide maximum braking
discs and pads once in a while by carefully braking performance.
a couple of times while driving at relatively high
speed to help clean the brake discs and pads. Make
· New brake pads do not have the best stopping
power for the first 200 miles (300 km) and must
sure nobody is behind you and that you do not en- be “broken in.” You can compensate for the
danger yourself or others → . slightly reduced braking force by putting more
pressure on the brake pedal.
Brake booster
The brake booster works only when the engine is · Drive with extra care while the new brake pads
are being broken in. This reduces the risk of col-
running. It increases the force on the brakes above
lisions and serious personal injuries due to a loss
and beyond the pressure put on the brake pedal by
of control over the vehicle.
the driver.
If the brake booster is not working or if the vehicle · Never follow other vehicles too closely or put
yourself into other situations that might require
has to be towed, you will have to push the brake
sudden, hard braking, especially when the brake
pedal harder to make up for the lack of booster as-
pads have not been broken in.
sistance and the resulting longer stopping distance
→ .
WARNING
WARNING Constant braking causes the brakes to overheat
and even to fail leading to collisions and serious
Driving with bad brakes can cause a collision and
personal injury.
serious personal injury.
· If the brake warning light or does not · Never “ride” the brakes or apply the brake pedal
too often or too long.
go out, or lights up when driving, either the
brake fluid level in the reservoir is too low or · Riding the brakes will substantially reduce brak-
there is a fault in the brake system. Stop the ve- ing performance, increase stopping distance,
hicle as soon as you can do so safely and get ex- and can cause complete brake system failure.
pert assistance → page 255, Brake fluid.
WARNING
· If the brake warning light or lights up at
the same time as the ABS warning light Overheated brakes will reduce the vehicle's stop-
or , the ABS may not be working properly. ping power and increase stopping distances con-
This could cause the rear wheels to lock up rela- siderably.
tively quickly during braking. Rear wheel brake
lock-up can cause loss of vehicle control.
· When driving downhill, the brakes have to work
especially hard and heat up quickly.
· If you believe the vehicle is safe to drive, drive
· Before driving downhill, especially on hills that
slowly and very carefully to the nearest author- are long or steep, always reduce speed and shift
ized Volkswagen dealer, authorized Volkswagen into lower gear (manual, automatic, or DSG
Service Facility, or other qualified workshop and transmission). This will let the vehicle use en-
have the brake system inspected. Avoid sudden gine braking and reduce the load on the brakes.
hard braking and steering. Otherwise, the brake system could overheat and
· If the ABS indicator light or does not go possibly fail. Only use the brakes when you
out, or if it lights up while driving, the ABS sys- need them to slow the vehicle down more or to
5GM012723ST
138 Driving
Driving with an open trunk lid · If you absolutely must drive with an open trunk
lid, do the following to reduce the risk of carbon
monoxide poisoning:
Driving with an open trunk lid can lead to serious
personal injury. If you have to drive with an open — Close all windows and the power sunroof.
trunk lid, make sure that all objects and the trunk lid — Switch off the climate control system's air re-
itself are properly secured and take appropriate circulation feature.
measures to keep toxic exhaust fumes from entering
— Open all air vents in the instrument panel.
the vehicle.
— Set the fresh air fan to the highest speed.
WARNING
NOTICE
Driving with an unlatched or open trunk lid can
lead to serious personal injury. The open trunk lid changes the vehicle length and
height.
· Never transport objects larger than those that
fit completely in the luggage compartment, be-
cause the trunk lid cannot be fully closed prop-
erly. Driving through water on roads
· After closing the trunk lid, always pull up on it
to make sure that it is properly closed and can- Note the following to help prevent vehicle damage
not open suddenly when the vehicle is moving. when driving through water, for example on flooded
· Always stow all objects securely in the luggage roads:
compartment. Loose objects can fall out of the — Check the depth of the water before driving
luggage compartment and injure others on the through it. The water must not be any higher
road behind you. than the bottom of the vehicle body → .
· Drive carefully; anticipate what other drivers — Do not drive faster than walking speed.
will do.
— Never stop the vehicle, and do not drive in reverse
· Avoid abrupt or sudden acceleration, steering, or switch the engine off when driving through
or braking, because the unlatched trunk lid can water.
move suddenly.
— Oncoming vehicles may create waves that raise
· Always mark objects sticking out from the lug- the water level and make it too deep for your ve-
gage compartment clearly for others to see. hicle to drive through safely.
Obey all applicable legal requirements.
— Always manually deactivate the Start-stop system
· Never use the trunk lid to “clamp” or “hold” ob- before driving through water → page 146, Start-
jects that stick out of the luggage compart- stop system.
ment.
· Always remove any luggage rack or other rack WARNING
mounted on the trunk lid (along with any lug-
After driving through water, mud, sludge, etc., the
gage on the rack) before driving with an open
brakes react slower and need longer stopping dis-
trunk lid.
tances.
WARNING · Always dry the brakes and clean off any ice
coatings with a few careful applications of the
Driving with an open trunk lid can cause poisonous brake. Make sure not to endanger other moto-
carbon monoxide in the engine exhaust to get into rists or cyclists or disobey legal requirements.
the passenger compartment. Carbon monoxide
causes drowsiness, inattentiveness, poisoning, and · Avoid abrupt or sudden braking maneuvers im-
loss of consciousness. It can lead to accidents and mediately after driving through water.
severe personal injuries.
NOTICE
· Always keep the trunk lid closed while driving to
help keep poisonous exhaust fumes from being · Vehicle components such as the engine, transmis-
drawn into the vehicle. sion, suspension or electrical system can be se-
· Never transport objects that are too large to fit verely damaged by driving through water.
5GM012723ST
completely into the luggage area, because then · Never drive through salt water. Salt causes vehi-
the trunk lid cannot be fully closed. cle corrosion. Thoroughly rinse with fresh water
all vehicle parts that were exposed to salt water.
140 Driving
Starting and stopping the engine
Ignition switch
Fig. 96 In the ignition switch: Vehicle key positions for vehicles without Keyless Access.
If there is no vehicle key in the ignition, the steering · Never leave children or disabled persons in the
column is locked. vehicle – particularly if the ignition is on or a re-
mote control vehicle key is also in the vehicle.
Vehicle key position → fig. 96 Unsupervised use of the remote control vehicle
0 Ignition switched off. Steering column lock en- key also makes it possible to start the engine, or
gaged. The vehicle key can be removed. turn on the ignition and operate the windows as
well as other vehicle features.
1 Ignition is switched on. Steering column lock
can be released. · Heat buildup in the passenger and luggage
compartment of a parked vehicle can result in
2 Start the engine. When the engine starts, re-
temperatures in the vehicle that are much high-
lease the vehicle key. When released, the vehi-
er than the outside temperatures, particularly in
cle key returns to position 1 .
summer. Temperatures can quickly reach levels
that can cause unconsciousness and death, par-
WARNING ticularly to small children.
Improper use of vehicle keys can result in serious · Never remove the key from the ignition switch
personal injury. while the vehicle is moving or rolling to a stop.
The steering wheel will lock and you will not be
· Always switch off the engine and the ignition
able to steer or control the vehicle.
and take the key with you when you leave the
vehicle. The engine can be started and vehicle · Only attach lightweight objects to the remote
systems such as the power windows can be op- control vehicle key that weigh no more than
erated, leading to serious personal injury. a combined total of 3.5 oz (100 g).
· Never let the engine run in a confined or en-
NOTICE
closed area. Engine exhaust contains carbon
monoxide, a poisonous, colorless, and odorless Leaving the key in the ignition for a long time when
gas. Carbon monoxide can cause unconscious- the engine is not running will drain the vehicle bat-
ness and death. tery.
· Never leave children, disabled persons, or any- · Always switch off the ignition and remove the key
one who cannot help themselves in the vehicle. before leaving the vehicle.
The doors can be locked with the remote con-
trol vehicle key. This could result in people be- Leaving the transmission selector lever for
ing trapped in the vehicle in an emergency. For a long period of time in any position other
example, depending on the time of year, people than Park (P) when the ignition is switched off can
trapped in the vehicle can be exposed to very drain the vehicle battery.
high or very low temperatures.
5GM012723ST
142 Driving
Starting the engine moving, or if you try to restart the engine right af-
ter switching it off.
Starting the engine · Avoid high engine speeds, full throttle accelera-
tion, and heavy engine loads when the engine is
Please perform these steps only in the order listed: cold.
1. Depress the brake pedal and hold it down until · Do not try to start the engine by pushing or tow-
step 4 is completed. ing the vehicle. Unburned fuel can get into the
catalytic converter and damage it. The steering
2. Manual transmission: Fully depress clutch pedal column may also be locked. Jump-start the vehi-
and hold until the engine has started. Make sure cle instead while following proper and safe proce-
the gearshift lever is in neutral position. dures → page 233, Jump-starting.
Automatic or DSG transmission: Make sure the
transmission selector lever is in park (P) or neu- Do not let your vehicle warm up while stand-
tral (N). ing; instead, start driving right away after
making sure that you have good visibility through all
3. Vehicles without Keyless Access: Briefly turn the windows. This will help the engine reach operating
vehicle key to position → fig. 96 2 – do not de- temperature faster and keep down emissions.
press the accelerator pedal.
Major consumers of electricity are temporarily
Vehicles with Keyless Access: Briefly press the switched off when the engine is being started.
starter button → fig. 97 – do not depress the
accelerator pedal. An authorized vehicle key If the remote control vehicle key battery is
must be inside the vehicle in order to start the weak or dead, you may not be able to start the
engine. engine with the starter button. Use the emergency
4. If the engine does not start, switch off the igni- start feature → page 145.
tion and start again after about 1 minute. After starting a cold engine, there may be in-
Vehicles with Keyless Access: Use the emergen- creased operating noises for a few seconds.
cy start feature if necessary → page 145. This is normal and harmless.
5. Release the parking brake when you are ready
to start driving → page 178, Parking brake.
Stopping the engine
WARNING
To reduce the risk of serious personal injury when Please perform these steps only in the order listed:
starting and running the vehicle's engine:
1. Bring the vehicle to a complete stop → .
· Never start the engine or let it run in a confined
2. Depress and hold down the brake pedal until
or enclosed area. Engine exhaust contains car-
step 4 is completed.
bon monoxide, a poisonous, colorless, and odor-
less gas. Carbon monoxide can cause uncon- 3. Automatic or DSG transmission: Shift the trans-
sciousness and death. mission to Park (P).
· Never start the engine or let it run if oil, fuel, or 4. Set the parking brake to help prevent the vehi-
other flammable substances are under, around, cle from moving → page 178, Parking brake.
or have leaked from the vehicle, for example, 5. Vehicles without Keyless Access: Turn the vehi-
due to vehicle damage. cle key to position → fig. 96 0 in the ignition
· Never leave the vehicle unattended with the en- switch.
gine running, especially when it is in gear. The
Vehicles with Keyless Access: Briefly press the
vehicle could move suddenly or some other un-
starter button → fig. 97. If the engine will not
expected event could occur, resulting in proper-
switch off, carry out the emergency shut-off
ty damage, fire, or personal injury.
procedure → page 145.
· Never use starting assist fluids. Starting fluids
6. Manual transmission: Shift into 1st gear (vehicle
can explode and can cause a “run-away” vehicle
on flat surface or pointing uphill) or Reverse (R)
condition.
(vehicle pointing downhill).
5GM012723ST
144 Driving
on → page 322, Declaration of Compliance, Tele- — Have the engine checked immediately by an au-
communications and Electronic Systems. thorized Volkswagen dealer or authorized Volks-
wagen Service Facility.
Fig. 99 In the lower center console: Button for the — If the vehicle rolls forward or backward.
Start-stop system (if equipped). — If the vehicle battery voltage lowers.
— If the steering wheel is moved.
Depending on equipment, your vehicle may be
equipped with a Start-stop system that switches the As a general rule, the engine always restarts auto-
engine off automatically when the vehicle comes to matically when the system detects that it is neces-
a stop. When needed, the engine switches back on sary.
automatically.
Conditions that require a manual engine start
Switching the Start-stop system on You must restart the engine manually if:
The feature is automatically activated every time the — The driver door is opened.
ignition is switched on. The instrument cluster dis-
— The engine hood is opened.
play shows current status information.
— The driver safety belt is unbuckled.
— Press and hold the brake pedal to stop. The en-
gine switches off when the vehicle is not moving. Manually deactivating and activating the Start-stop
— Take your foot off the brake pedal or depress the system
accelerator to restart the engine. — Press the button → fig. 99 to deactivate the
system. If Start-stop has been deactivated, the in-
Indicator lights
dicator light in the button comes on.
Start-stop available, automatic engine stop is
— Press the button → fig. 99 again to reactivate
active.
the system.
Start-stop not available OR Start-stop has
switched the engine on automatically. Every time the button is pressed, the Start-stop
system status is shown in the instrument cluster dis-
Requirements for the engine to automatically play.
switch off If Start-stop switches the engine off, it will restart if
— The driver must be wearing their safety belt. you press the button.
— The driver door must be closed. Always manually deactivate Start-stop when driving
— The engine hood must be closed. through water.
146 Driving
· The power steering system does not work when
Manual transmission
the engine is not running, and you will need
more force to steer the vehicle.
· Never remove the key from the ignition switch Manual transmission gearshift lever
or turn off the ignition with the starter button
while the vehicle is moving or rolling to a stop.
The electronic steering column could suddenly
lock, you would not be able to steer, and you
could lose control of the vehicle, crash, and seri-
ously injure yourself and others.
· Switch the Start-stop system off before work-
ing in the engine compartment.
WARNING
Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to
break down in traffic and result in a collision and
serious personal injury.
· Never ignore warning lights or text WARNINGS.
Fig. 100 Gearshift pattern of a 6-speed manual trans-
· Always stop the vehicle as soon as it is safe to mission.
do so.
· Whenever stalled or stopped for repair, move The positions of the individual gears are shown on
the gearshift lever → fig. 100.
the vehicle a safe distance off the road, turn on
the emergency flashers, stop the engine, and — Depress the clutch pedal all the way and hold.
use other warning devices to warn approaching
— Move the gearshift lever into the desired position
traffic.
→ .
NOTICE — Release the clutch pedal to engage the gear.
The vehicle battery may be damaged if the Start- The clutch pedal must be fully depressed to start the
stop system is active for a long time in very hot out- engine.
side temperatures.
Shifting into reverse
NOTICE — Only shift to the reverse gear when the vehicle is
not moving.
Failure to heed warning lights can result in vehicle
damage — Depress the clutch pedal fully and hold → .
— Move the gearshift lever to neutral and press
In certain situations it may be necessary to
down.
manually restart the engine. A text message
will appear in the instrument cluster display. — Move the shift lever to the left and then push for-
ward into the reverse gear position → fig. 100 R .
If the outside temperature is above about
+100 °F (+38 °C), the Start-stop system may — Release the clutch pedal to engage the gear.
switch off automatically.
Downshifting
In vehicles with Driving Mode Selection, the You should always downshift gear by gear when
Start-stop system is automatically activated in driving, meaning always into the next lowest gear.
the Eco driving mode. Do not downshift when the engine rpm (revolutions
per minute) is too high → . At fast speeds or high
Always manually deactivate the Start-stop
engine rpm, skipping over one or more gears when
system when driving through water.
downshifting can cause damage to the clutch and
transmission, even if a gear is not engaged → .
5GM012723ST
148 Driving
Switch between Drive (D) and Sport drive (S) by pull-
Automatic or DSG® transmission se- ing the selector lever once to the rear from gear po-
lector lever sition D/S → fig. 101. The selector lever always re-
turns to gear position D/S.
It is possible to access Tiptronic selection from gear
position D/S when either Drive (D) or Sport drive (S)
is active → page 150, Shifting with Tiptronic®.
Tiptronic mode: In Tiptronic mode, M and the cur-
rent gear number may appear in the instrument
cluster along with the current Tiptronic gear.
NOTICE
Even though the transmission is in Park (P), the vehi-
cle may move a couple of inches (a few centimeters) Fig. 103 Steering wheel with Tiptronic shift paddles (if
forwards or backwards if you take your foot off the equipped).
brake pedal after stopping the vehicle without first
setting the parking brake. Tiptronic lets you upshift and downshift manually
with the automatic or DSG transmission. When Tip-
If the selector lever is moved into Neutral (N) tronic mode is used, the transmission stays in the
by mistake when the vehicle is moving, take current gear and does not upshift or downshift auto-
your foot off the accelerator pedal. Wait until the matically unless the transmission senses a situation
engine speed has dropped to idle speed before mov- where upshifting or downshifting is necessary to
ing the selector lever into a drive gear. keep the engine from over- or under-revving.
Leaving the selector lever for a long period of Using Tiptronic with the selector lever
time in any position other than Park (P) when
— Push the selector lever sideways to the right from
the ignition is switched off can drain the 12 Volt ve-
the D/S position into the Tiptronic position →
hicle battery.
in Automatic or DSG® transmission selector lever
on page 149.
— Briefly push the selector lever forward + to up-
Shifting with Tiptronic® shift into a higher gear or pull it backward – to
downshift into a lower gear → fig. 102.
150 Driving
NOTICE — Remove your foot from the accelerator pedal. The
engine is disengaged and runs in coasting mode.
· During acceleration, the transmission will shift The vehicle rolls without the braking effect of the
automatically into the next higher gear before engine.
reaching maximum engine speed (rpm). Cancelling coasting mode:
· If you use Tiptronic to shift into a lower gear, the
— Press the brake pedal briefly.
transmission will downshift only when doing so
will not over-rev the engine. — OR Pull a shift paddle toward the steering wheel
→ page 150, Shifting with Tiptronic®.
— OR Move the selector lever to the Tiptronic posi-
tion.
Driving with automatic or DSG® — OR Change the driving mode from Eco to another
transmission driving mode → page 157, Driving Mode Selec-
tion.
All forward gears shift up and down automatically.
Kick-down acceleration
Driving on hills The kick-down feature permits maximum accelera-
The steeper the slope, the lower the gear that must tion when the selector lever is in the Drive or Sport
be selected. Lower gears increase the braking effect Drive (D/S) position or in Tiptronic mode.
of the engine. Never coast downhill in Neutral (N).
If you push the accelerator all the way down, the ve-
— Reduce speed. hicle will automatically downshift, depending on ve-
— Switch to Tiptronic mode by moving the selector hicle speed and engine speed (rpm). This feature lets
lever from Drive or Sport Drive (D/S) to the right you take advantage of the full acceleration capacity
into the Tiptronic position → page 150, Shifting of the vehicle → .
with Tiptronic®. With kick-down acceleration, the transmission will
— Downshift by pulling the selector lever back brief- stay in the current gear longer and not upshift until
ly (-). the engine reaches maximum rpm.
— OR: Downshift using the paddles on the steering Launch control program
wheel → page 150, Using Tiptronic with the shift
The launch control program lets you take advantage
paddles behind the steering wheel (if equipped).
of maximum acceleration from a standstill.
Vehicles with Hill Start Assist (Hill Hold): If you stop
— Switch off Anti-Slip Regulation (ASR) → page 191,
and start up again when going uphill, the Hill Start
Braking assistance systems.
Assist feature can help prevent the vehicle from roll-
ing backwards as long as the engine is running — Firmly depress and hold the brake pedal with your
→ page 154, Hill Start Assist (Hill Hold). left foot.
Vehicles without Hill Start Assist (Hill Hold): If you — Make sure your steering wheel is straight and the
stop on a hill with the vehicle in gear, you must de- front wheels are pointing straight ahead.
press the brake pedal or engage the parking brake to — Move the selector lever into Sport Drive (S) or the
keep the vehicle from rolling. Do not release the Tiptronic position. For vehicles with Driving Mode
brake pedal or the parking brake until the vehicle Selection, select the Sport or Race driving mode
has started to move forward → . → page 157, Driving Mode Selection.
— With your right foot, depress the accelerator ped-
Coasting with DSG® automated transmission
al all the way. The engine speed automatically in-
In coasting mode, the momentum of the vehicle can creases to about 3200 rpm (Golf GTI) and stays
be used to help save fuel. The clutch opens and the there.
engine no longer brakes the vehicle, so the vehicle
— Remove your left foot from the brake → . The
can “coast” over a longer distance. The coasting fea-
vehicle will accelerate from a stop at the maxi-
ture only works when the selector lever is in posi-
mum rate.
tion D/S and the vehicle speed is between about 25–
80 mph (40–130 km/h). — Once you have accelerated, switch ASR back on
again!
Starting coasting mode:
5GM012723ST
152 Driving
When the ignition is switched on, several warning The emergency release is under the selector gate
and indicator lights come on briefly for a function cover on the right side when viewed in the driving
check. They go out after a few seconds. direction.
Removing the selector gate cover:
Transmission overheating — Set the parking brake. If the parking brake cannot
The yellow indicator light comes on. be set, you must find another way to help prevent
the vehicle from moving → .
An acoustic warning may sound and a text message
may also appear in the instrument cluster. — Switch off the ignition.
— Open the storage compartment in front of the se-
The DSG transmission may overheat due to frequent
lector lever
starts, extended “creeping,” or stop-and-go traffic.
— Using your hands, pull upward on the front of the
— Shift the selector lever to the P position and let
selector gate cover to release it, then pull the se-
the transmission cool down.
lector lever sleeve upward → fig. 104.
— If the warning does not turn off, do not contin-
— Slip the cover up and over the selector lever → .
ue driving!
Depending on equipment, the selector lever can be
— See your authorized Volkswagen dealer for assis-
released differently.
tance. Otherwise, serious clutch or transmission
damage could result. Version one: → fig. 105
— With the screwdriver from the vehicle tool kit,
If the engine does not start carefully push the colored release lever in the di-
rection of the arrow and hold it in this position .
The green indicator light comes on.
— Press the release button in the selector lever han-
The brake pedal is not depressed. dle and shift the selector lever to Neutral (N).
— Depress the brake pedal. — Carefully press the selector gate cover back in
— Make sure the transmission selector lever is in po- place, making sure that the electrical wiring stays
sition P. in the correct position and is not pinched or dam-
aged.
— Try to start the engine again → page 143, Starting
the engine. Version two: → fig. 105
— Also refer to electronic parking brake → page 178, — With the screwdriver from the vehicle tool kit,
Parking brake. carefully push down on the middle of the colored
release lever in the direction of the arrow and
hold it in this position.
If the vehicle does not shift
— Press the release button in the selector lever han-
The green indicator light flashes along with a text dle and shift the selector lever to Neutral (N).
message in the instrument cluster display.
— Carefully press the selector gate cover back in
In rare cases, the ASL may not engage on vehicles place, making sure that the electrical wiring stays
with a DSG® automated transmission. If this hap- in the correct position and is not pinched or dam-
pens, power to the drive wheels will be interrupted aged.
to prevent the vehicle from moving unexpectedly.
Emergency shift program
— Depress the brake pedal.
If all selector lever position indicators in the instru-
— Press the release button on the transmission se- ment cluster display are highlighted against a bright
lector lever and try to shift again. background, there is a system malfunction. The au-
— OR: Shift the selector lever to Neutral (N) or Park tomatic or DSG transmission will then operate in the
(P), then try to select a drive position again. emergency shift program. The emergency shift pro-
gram lets you drive the vehicle, but at a reduced
Emergency release for the transmission selector speed and without being able to use all of the for-
lever lock ward gears.
If the power supply fails (due to a dead vehicle bat- In some cases, vehicles with a DSG transmission may
tery, for example) and the vehicle has to be pushed not be able to shift into reverse. It is then impossible
or towed, the emergency release must be used to
5GM012723ST
Hill Start Assist (Hill Hold) lease and the vehicle will roll downhill. Furthermore,
if any requirement for engaging Hill Start Assist is no
longer met while the vehicle is stopped, Hill Start
Some vehicles are equipped with Hill Start Assist
Assist disengages and the brakes are automatically
(Hill Hold), a feature that helps keep the vehicle from
released and will no longer hold the vehicle.
rolling backwards when starting out on a hill, for ex-
ample after stopping at a traffic light. You don't Hill Start Assist is activated automatically when the
have to apply and release the parking brake while following points are met at the same time:
depressing the accelerator. For Hill Start Assist to
work, the engine must be running and the vehicle — Hold the stopped vehicle on an incline with the
must be in First Gear or Reverse (manual transmis- foot brake or parking brake.
sion) or in Drive or Sport Drive (D/S) or Reverse (R) — The engine must be running “smoothly.”
(automatic or DSG transmission) and you must use — All four wheels must have sufficient contact with
the foot brake to hold the vehicle before starting to the road.
move.
— Automatic or DSG transmission: vehicle must be
Hill Start Assist keeps the brake applied for almost in Drive or Sport Drive (D/S) if headed up a hill or
2 seconds with the same force you used to prevent Reverse (R) if backing up a hill, and the foot brake
the vehicle from moving. This gives you time to take must be depressed to keep the vehicle from mov-
your foot off the brake, let the clutch out on a man- ing.
ual transmission vehicle, and gently depress the ac-
celerator to get the vehicle moving again. If you do — Manual transmission: The vehicle must be in 1st
not depress the accelerator pedal and get the vehi- gear (1) if headed up a hill or in Reverse (R) if
cle moving again within this time, the brakes will re- backing up a hill; you must hold the clutch down
154 Driving
and the foot brake must be depressed to keep the steep hills. When in Tiptronic mode, select second or
vehicle from moving. first gear manually to use the braking power of the
engine and relieve the load on the brakes.
Automatic or DSG transmission: To drive off, take
your foot off the brake pedal and gently depress the If downhill speed control is active, the Start-stop
accelerator within 2 seconds. system is automatically deactivated → page 146,
Start-stop system.
Manual transmission: To drive off, take your foot off
the brake pedal as you let the clutch out and gently Downhill speed control activates automatically if all
depress the accelerator within 2 seconds. If the ac- of the following conditions apply:
celerator is not depressed, the brakes will release
automatically. — The downhill slope is greater than about 6%.
— AND: The selector lever is in position D/S.
Hill Start Assist is immediately deactivated:
— AND (when the cruise control or Adaptive Cruise
— If any requirement listed above is no longer met. Control (ACC) is switched off): The vehicle speed
— If the engine is not running smoothly or the en- is less than about 50 mph (80 km/h) or the brake
gine malfunctions. pedal is depressed.
— If the engine stalls or is switched off. — AND (when the cruise control or Adaptive Cruise
Control (ACC) is active): The stored speed is ex-
— Automatic or DSG transmission: If the transmis-
ceeded.
sion is in Neutral (N).
— Automatic or DSG transmission: If a tire does not Downhill speed control deactivates automatically if
have enough road contact (such as when the vehi- one of the following occurs:
cle is tipped or at an angle).
— The downhill slope is less than about 6%.
WARNING — OR: The transmission shifts up to a higher gear
because the engine speed is faster than about
The intelligent technology of Hill Start Assist can- 4,500 rpm.
not overcome the laws of physics. Never let the in-
creased convenience provided by Hill Start Assist — OR (when the cruise control or Adaptive Cruise
tempt you into taking risks. Control (ACC) is active): The stored speed can be
maintained.
· The Hill Start Assist feature cannot hold the ve-
hicle in all hill start situations (for example, if WARNING
the surface is icy or slippery).
The intelligent technology of the downhill speed
· Hill Start Assist can only help keep the vehicle
control feature cannot overcome the laws of phys-
from moving for less than 2 seconds. After that,
ics and system-related limits. Never let the in-
the brakes will be released and the vehicle can
creased convenience provided by the downhill
roll down the hill.
speed control feature tempt you into taking risks.
· Always adjust your speed, driving style, and the
distance you keep between you and the vehicles
Downhill speed control ahead of you to the road, traffic, weather, and
visibility conditions.
Your vehicle may be equipped with a downhill speed · Unintended vehicle movement can cause seri-
control feature, which helps to support braking ous personal injury.
when driving downhill in vehicles with automatic or
DSG® transmission → . The system uses the brak- · The downhill speed control feature is not a sub-
stitute for careful and attentive driving.
ing power of the engine.
The transmission selects the best gear for the cir-
· The downhill speed control feature cannot slow
the vehicle down in all situations (for example,
cumstances, depending on the downhill slope and if the ground is slippery or icy).
the current speed. The selector lever must be in po-
sition D/S → page 149, Automatic or DSG® transmis- · Always be prepared to take full control of the
sion selector lever. Downhill speed control is not ac- vehicle at all times.
tive in Tiptronic mode → page 150, Shifting with Tip-
tronic®. WARNING
5GM012723ST
The downhill speed control feature can shift down Always be ready to apply the brakes. Otherwise
only as far as third gear, so it may be necessary to accidents and injuries can occur.
activate the Tiptronic mode when driving down very
· Never drive until the fuel tank is almost empty. Power steering
Power steering automatically adjusts to driving
speed, steering torque, and the steering angle of the
wheels. Power steering works only when the engine
Steering is running.
If power steering is reduced or lost completely, it
Steering system information will be much harder to steer and control the vehicle.
156 Driving
while the vehicle is moving or rolling to a stop. the indicator light stays on, have the steering
The electronic steering column could suddenly checked immediately by an authorized Volkswagen
lock, you would not be able to steer, and you dealer or an authorized Volkswagen Service Facility.
could lose control of the vehicle, crash, and seri-
If the indicator light flashes:
ously injure yourself and others.
— Turn the steering wheel back and forth.
WARNING — Switch the ignition off and then switch it on
again.
The counter-steering assistance in ESC can do no
more than help the driver steer in difficult situa- — Heed any messages shown in the instrument
tions. The driver must still control the vehicle. The cluster display, if applicable.
vehicle does not steer by itself with this feature! — Do not drive any farther if the indicator light con-
tinues to flash after you switch on the ignition.
NOTICE Contact your authorized Volkswagen dealer or an
If the ignition is off, the steering column lock will authorized Volkswagen Service Facility for assis-
engage and the vehicle cannot be steered. For this tance.
reason, you must leave the ignition on when going
through an automatic car wash, for example, so that WARNING
the wheels will still steer. Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to
NOTICE break down in traffic and result in a collision and
serious personal injury.
When towing the vehicle with a tow bar or tow rope,
always leave the ignition on to prevent the steering · Never ignore warning lights or text WARNINGS.
wheel from locking, and so that the turn signals,
horn, windshield wipers, and window washer system
· Always stop the vehicle as soon as it is safe to
do so.
can be used.
· Whenever stalled or stopped for repair, move
the vehicle a safe distance off the road, turn on
the emergency flashers, switch off the engine,
Tips and troubleshooting and use other warning devices to warn ap-
proaching traffic.
When the ignition is switched on, several warning · Park the vehicle where no part of the hot cata-
and indicator lights come on briefly for a function lytic converter and exhaust system can come in-
check. They go out after a few seconds. to contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel,
Power steering malfunction etc.
The yellow indicator light comes on or flashes. able vehicle systems include the suspension, engine
When the indicator light comes on and stays on, re- management system or the air conditioning system.
start the engine, and slowly drive a short distance. If
WARNING Fig. 106 In the lower center console: Driving Mode Se-
Changing the driving mode can alter vehicle han- lection button (if equipped).
dling. Never allow Driving Mode Selection to tempt
you into taking extra risks. For vehicles equipped with driving mode selection,
the available driving modes as well as the effect on
· Always adjust your speed and driving style to
the vehicle settings in the individual driving modes
road, traffic, weather, and visibility conditions.
depend on vehicle equipment.
WARNING When traffic conditions allow, briefly take your foot
off the accelerator to activate the newly selected
Driving on today's roads demands the full atten-
driving mode for the engine.
tion of the driver at all times. Driver distraction
causes accidents, collisions and serious personal Selecting the driving mode
injury!
— Switch on the ignition.
· Never let yourself be distracted when selecting
a driving mode or using the Infotainment sys- — Press the Driving Mode Selection button
tem. → fig. 106.
· Always drive attentively and responsibly. Use — To change the driving mode, press the Driving
the Driving Mode Selection feature and the In- Mode Selection button until the desired driv-
fotainment system only if road, traffic, and ing mode is highlighted.
weather conditions permit and you will not be — OR: Tap the function key for the selected driving
distracted from your driving. mode in the Infotainment system display.
Certain settings are automatically saved by — If necessary, tap the information function key ( )
the driver personalization feature → page 30, to display additional information about the cur-
Driver personalization. rent driving mode.
— Tap the function key to close the menu.
Some settings for the selected driving mode may
stay set even after the ignition is switched off, and
other settings may return to Normal mode. For ex-
ample, if the Sport mode is active when the ignition
is switched off, the automatic or DSG transmission
may return to the D position when the ignition is
switched back on.
To change all settings back to the selected driving
mode:
— For Sport: Select the Sport driving mode again, or
briefly pull the selector lever back → page 149,
Automatic or DSG® transmission selector lever.
— For Eco: Select the Eco driving mode again.
158 Driving
Driving mode characteristics A text message may also appear in the instrument
cluster.
— Eco: Sets the vehicle in a low consumption mode
and supports the driver with more eco-friendly — Have the system checked by an authorized Volks-
driving. wagen dealer or authorized Volkswagen Service
— Comfort: Gives the vehicle a more comfortable Facility.
driving feel, which may be preferred, for example,
on bumpy road conditions or on long highway WARNING
drives. Failure to heed warning and indicator lights and
— Normal: Balanced setting for everyday use. instrument cluster text messages can result in
a collision and serious personal injury.
— Sport: Gives the vehicle a sporty driving feel and
is suited for a sporty driving style. In vehicles with · Never ignore warning and indicator lights or
an automatic or DSG transmission, the transmis- text WARNINGS.
sion automatically shifts to Sport drive (S) when · Always heed warning and indicator lights and
the Sport driving mode is selected. take action where necessary.
— Custom: Individual systems can be adjusted to
suit your personal requirements → page 159, Ad- NOTICE
justing the Custom driving mode. Failure to heed warning and indicator lights or text
The Driving Mode Selection button lights up WARNINGS can result in vehicle damage.
when a mode other than Normal has been selected.
Switching off
— Press and hold the button.
The cruise control system is switched off and the
stored speed is deleted.
· Adaptive Cruise Control will not slow the vehicle · If a driver intervention warning or Front Assist
down or maintain the set distance when you warning appears in the instrument cluster dis-
drive towards an obstacle or something on or play, immediately take over the control of the
near the road that is not moving, such as vehi- brake and gas pedals and slow down the vehicle
cles stopped in a traffic jam, a stalled or disa- or bring it to stop when necessary and accord-
bled vehicle. ing to the traffic situation.
· Always adjust your speed and the distance you · Always be prepared to take over the control of
keep between you and the vehicles ahead of the brake and the gas pedal in every situation.
fore the system prompts you to brake and the sta- — When driving around curves, turn lanes, highway
tionary vehicle ahead starts moving, your vehicle ramps, or construction zones; to prevent unwant-
will also start moving automatically. In some cases ed acceleration of the vehicle.
— Briefly press the button on the multi-function — Press the button and then the or button
steering wheel. on the multi-function steering wheel.
— OR: Depress the brake pedal. — OR: Press the button until the required dis-
tance is set.
5GM012723ST
The speed ranges given in the table are only in ideal However, do not rely solely on Front Assist. Under
situations and are approximations. certain conditions, the reactions of Front Assist may
be unexpected or delayed from the driver's view-
point. Always pay attention and take over if neces-
Advance warning sary → in Introduction on page 167.
The system warns the driver with a warning chime
and a message in the instrument cluster display Immediate warning
→ fig. 112 if it detects a possible collision with a ve- If you fail to react accordingly to the advance warn-
hicle or a pedestrian. ing, Front Assist may initiate a short, active braking
The warning period varies according to the traffic maneuver. In this case you will notice brief, jerky
situation and your driving style. braking of the vehicle to warn you of an impending
collision.
Brake or take action to avoid the vehicle ahead!
lay, or not react at all in the following situations: — When driving in parking garages.
— When there are metal objects, for example, tracks
or metal plates in the road.
The system alerts you of an impending collision, pre- The Front Assist system and the advance warning
pares the vehicle for emergency braking, provides are automatically active once the ignition is switch-
support when braking, or performs an automatic ed on → page 141, Starting and stopping the engine.
braking maneuver.
Volkswagen recommends that the Front Assist sys-
If the system gives the driver an advanced warning, tem be switched on at all times, except in the specif-
cleaning agents or coatings. Clean the radar sen- the lane in which the vehicle is moving. Should the
sor → page 310, Exterior care and cleaning. vehicle leave this area unintentionally, for example,
when leaving the lane without activating a turn sig-
System limits
Only use Lane Assist on highways and well-main-
tained roads.
Lane Assist may deactivate temporarily under cer-
tain circumstances:
— When the speed of your vehicle is less than about
40 mph (65 km/h).
— If the system cannot recognize lane markings cor-
Fig. 113 In the instrument cluster display: Lane Assist
rectly, for example, in construction zones, on bad
display (displayed in color on an instrument cluster with
roads, when visibility is bad, or when the camera
color display).
area is covered.
— When ESC is switched off or when ESC Sport is Switching Lane Assist on and off
switched on → page 193, Switching Anti-Slip Reg-
ulation (ASR) and ESC Sport mode on and off. — You can turn Lane Assist on or off in the Vehicle set-
tings menu in the Infotainment system → page 26,
WARNING Infotainment system operation and displays.
— OR: In the Assist systems menu in the instrument
Always remember that Lane Assist has limits – us-
cluster display → page 18, Instrument cluster me-
ing Lane Assist when it is not possible to drive
nus.
safely can be dangerous and can lead to an acci-
dent and serious personal injury. — OR: Press the driver assistance systems button on
the multi-function steering wheel to open the As-
· Always adjust your speed and the distance you
sist systems menu → page 25, Driver assistance sys-
keep between you and the vehicles ahead of
tems button.
you to the road, traffic, weather, and visibility
conditions. The indicator light in the instrument cluster shows
the status of the system.
· Always keep both hands on the steering wheel
so that you are prepared to steer at any time. If the yellow indicator light comes on, Lane Assist
The driver is always responsible for controlling is switched on but is not active.
the vehicle.
Lane Assist works at speeds above about 40 mph
· Always pay attention to the messages in the in- (65 km/h) when lane markings can be identified
strument cluster display and act accordingly. → fig. 113. The green indicator light comes on.
· Always pay close attention to what is happening
Displays
around your vehicle.
Lane Assist display in the instrument cluster fig. 113:
WARNING
1 Lane marking detected (shown in gray). No reg-
Not deactivating Lane Assist in the situations men- ulation is necessary.
tioned above can cause collisions, other accidents
2 Lane marking detected (shown in white). Sys-
and serious personal injury.
tem is actively regulating.
Certain settings are automatically saved by 3 No lane marking detected. System is not regu-
the driver personalization feature → page 30, lating.
Driver personalization.
Switching Lane Assist off temporarily
Lane Assist should be switched off in the following
situations:
Fig. 114 In the outside mirrors: Indicator lights for the Blind Spot Monitor.
Switching the Blind Spot Monitor on and off — OR: In the Assist systems menu in the instrument
cluster display → page 18, Instrument cluster me-
— You can turn the Blind Spot Monitor on and off in
nus.
the Vehicle settings menu in the Infotainment system
→ page 26, Infotainment system operation and — OR: Press the driver assistance systems button on
displays. the multi-function steering wheel to open the As-
sist systems menu → page 25, Driver assistance sys-
tems button.
— When passing another vehicle, and the difference Blind Spot Monitor automatic deactivation
in speed between the two vehicles is no more The radar sensors for the Blind Spot Monitor turn off
than about 5 mph (10 km/h). There is no signal if automatically if the system detects an obstruction
the passing speed is clearly faster. over a radar sensor. This could occur if the radar
If you switch on the turn signal and the yellow indi- sensor area is covered by ice or snow, for example.
cator light flashes, the system detects a possible A text message appears in the instrument cluster
critical situation on the corresponding side of the display when the system turns off automatically.
vehicle.
If a Blind Spot Monitor sensor has been automatical-
The faster another vehicle approaches, the earlier ly deactivated, the system cannot be reactivated un-
the signal in the outside mirror appears. til the ignition has been switched off and back on
When driving around a sharp curve in the road, the again.
Blind Spot Monitor is not active and does not issue
→ page 173, Physical and system limitations. paints may make the Blind Spot Monitor work im-
— The sensors are covered by water. properly or cause it to malfunction.
Parking WARNING
Please note legal regulations when stopping and Automatic or DSG transmission: Leaving the vehi-
parking your vehicle. cle when the selector lever is not in Park (P) can
cause the vehicle to roll away. This can cause acci-
Parking the vehicle dents and serious personal injuries.
Please perform these steps only in the order listed: · Always follow the correct order to stop the en-
gine → page 141, Starting and stopping the en-
— Stop the vehicle on a suitable surface → .
gine.
— Press the brake pedal and bring the vehicle to
a complete stop; leave your foot on the brake · When leaving the vehicle, always move the se-
lector lever to Park (P), engage the parking
pedal and continue to hold it down.
brake, and pay attention to the warning mes-
— Automatic or DSG transmission: Shift the trans- sages in the instrument cluster display at all
mission to Park (P). times.
— Apply the parking brake to help prevent the vehi-
cle from moving → page 178, Using the parking WARNING
brake (Golf, Golf GTI).
Driving with bad brakes or worn brake pads can
— Make sure that the red indicator light or in cause a collision and serious personal injury.
the instrument cluster lights up.
· If the brake pads are worn or you notice
— Switch off the engine and then take your foot off changes in the way the vehicle brakes, immedi-
the brake pedal. ately contact an authorized Volkswagen dealer
— If necessary, remove the vehicle key from the ig- or authorized Volkswagen Service Facility to
nition. have the brake pads checked and, if necessary,
replaced.
— If necessary, turn the steering wheel slightly to
engage the steering column lock.
WARNING
— Shift manual transmission into 1st gear (on level
ground or if pointed uphill) or reverse (if pointed Parking improperly can cause serious personal in-
downhill) and let the clutch out. jury.
— Make sure all passengers and especially children · Never remove the key from the ignition switch
leave the vehicle. or turn off the ignition with the starter button
while the vehicle is moving or rolling to a stop.
— Take all vehicle keys with you when leaving your The electronic steering column could suddenly
vehicle. lock, you would not be able to steer, and you
— Lock the vehicle. could lose control of the vehicle, crash, and seri-
ously injure yourself and others.
On hills
· Never park the vehicle where the hot exhaust
Before stopping the engine, turn the steering wheel system or catalytic converter could ignite flam-
so that, if the vehicle starts to roll, its front wheels mable materials, such as brush, leaves, dry
will roll into the curb: grass, spilled fuel, etc.
— When facing downhill, turn the front wheels so · Always apply the parking brake when parking
that they point toward the curb. your vehicle.
— When facing uphill, turn the front wheels so that · Improper use of the parking brake can seriously
they point away from the curb. injure you and your passengers.
Parking 177
in gear. The vehicle will start to move as soon as
the engine speed increases even if the parking
Parking brake
brake is on.
· Never leave children or anyone who cannot help Using the parking brake (Golf,
themselves behind in the vehicle. They could re- Golf GTI)
lease the parking brake and move the gear se-
lector lever or gear shift, which could cause the
vehicle to start moving. This can lead to a crash
and serious personal injuries.
· Always switch off the engine and the ignition
and take the key with you when you leave the
vehicle. If the key is available, the engine can be
started and vehicle systems such as the power
windows and sunroof can be operated, leading
to serious personal injury.
· Never leave children, disabled persons, or any-
one who cannot help themselves in the vehicle.
The doors can be locked with the remote con- Fig. 115 Between the front seats: Parking brake.
trol vehicle key, trapping passengers in the ve-
hicle in an emergency. For example, depending The following information applies to models with
on the time of year, people trapped in the vehi- a parking brake lever.
cle can be exposed to very high or very low
temperatures. Setting the parking brake
· Heat buildup in the passenger and luggage — Pull the parking brake lever up firmly.
compartment of a parked vehicle can result in
— When the ignition is on, the red indicator light
temperatures in the vehicle that are much high-
or in the instrument cluster lights up to show
er than the outside temperatures, particularly in
that the parking brake is engaged.
summer. Temperatures can quickly reach levels
that can cause unconsciousness and death, par- Releasing the parking brake
ticularly to small children.
— Pull the lever up slightly and press the release
NOTICE button → fig. 115 (arrow).
— While holding the release button down, move the
· Always be careful when you park in areas with lever all the way down.
parking barriers or high curbs. These vary in
height and could damage your bumper and relat- WARNING
ed parts if the front of your vehicle hits a barrier
or curb that is too high while you are getting into Improper use of the parking brake can cause acci-
or out of a parking spot. To help prevent damage, dents and severe injuries.
stop before the tires of your vehicle touch a park- · Never use the parking brake to slow down the
ing barrier or curb. vehicle when it is moving, except in an emer-
gency. Braking distance is much longer, since
· Always be careful when you enter a driveway or
only the rear wheels are braked. Always use the
drive up or down steep ramps or over curbs or
other obstacles. Parts of the vehicle close to the foot brake.
ground may be damaged (such as bumper covers, · Never drive with the parking brake partially en-
spoilers, and parts of the engine, suspension, and gaged. This can cause the brake to overheat and
exhaust systems). negatively affect the brake system. It will also
cause the rear brake pads to wear prematurely.
· Never activate the throttle manually from the
engine compartment when the engine is run-
ning and the automatic or DSG transmission is
in gear. The vehicle will start to move even if
the parking brake is engaged.
only at speeds up to about 5–10 mph (10–15 km/h). that might be within range of the PDC system.
If the vehicle gets too close to an obstacle behind it, · To help make sure that the system works proper-
ly, always keep the sensors in the bumpers clean
a beeping signal sounds. The closer the vehicle gets
Certain settings are automatically saved by Automatic PDC activation when driving forward only
the driver personalization feature → page 30, works when the speed falls below about 10 mph
Driver personalization. (15 km/h) when driving slowly toward an obstacle in
front of the vehicle. Automatic activation only hap-
A Declaration of Compliance with the United pens once. Reactivate the PDC with one of the fol-
States FCC and Industry Canada regulations is lowing actions when the ignition is switched on:
on → page 322, Declaration of Compliance, Tele- — Press the button.
communications and Electronic Systems.
— Switch the ignition off and back on again.
— Automatic or DSG transmission: Move the selector
lever to park (P) and then to reverse (R).
Switching on and off
— Vehicles with electronic parking brake: Switch the
parking brake on and off again.
Please read the introductory information and
heed the Warnings and Notice and on page Automatic PDC activation when driving forward can
179. be turned on or off in the Vehicle settings menu in the
Infotainment system → page 26, Infotainment sys-
tem operation and displays.
Maneuver braking
The maneuver braking feature can help the driver by
braking automatically when the vehicle is backing up
and an obstacle behind the vehicle is detected.
Depending on equipment, the maneuver braking
feature may also brake the vehicle automatically
when driving forward if PDC has been switched on
manually.
The maneuver braking feature helps prevent colli-
Fig. 116 In the lower center console: Button to switch sions only at vehicle speeds lower than 5 mph
the Park Distance Control system on or off. (10 km/h). The feature is activated or deactivated
when PDC is switched on or off.
Switching Park Distance Control (PDC) on
The maneuver braking feature does not switch on if
— Press the button → fig. 116. PDC is activated automatically when driving for-
ward. You must switch on PDC manually by pressing
When the factory-installed Infotainment system is If there is no sensor visibility, an error message, or
switched on, the areas to the front and rear of the the system switches itself off
vehicle that are scanned by ultrasonic sensors are If an ultrasonic sensor malfunctions, the corre-
shown on the screen → fig. 117. The positions of po- sponding sensor area is switched off and cannot be
tential obstacles are displayed relative to the vehi- reactivated until the malfunction is corrected.
cle.
If you hear a long beep of about 3 seconds when you
Obstacle close to the vehicle. A continuous first turn PDC on or the indicator light in the but-
chime sounds. Stop! Do not keep driving! ton starts blinking, there is a malfunction in the Park
Obstacle in the vehicle’s path. An intermit- Distance Control system.
tent chime sounds. The shorter the distance,
A message may also appear in the instrument cluster
the shorter the intervals between the chimes.
display, depending on equipment.
Obstacle outside of the vehicle's path.
Switch the PDC sound on or off. Possible solutions
— Switch the system off temporarily.
Switch maneuver braking on and off (de-
pending on vehicle equipment). — Check whether any of the causes described in this
section apply.
5GM012723ST
Orientation lines
Horizontal red line: The safety distance, which is the
area up to about 16 inches (40 cm) on the road be-
hind the vehicle.
5GM012723ST
Please read the introductory information and — Stop the vehicle before (or at the very latest,
heed the Warnings and Notice and on page when) the horizontal red line reaches the rear
182. boundary, for example, a curb 4 .
NOTICE
Smaller objects up to about 20 inches (50 cm) from
the rear of the vehicle will not be detected by the
camera and could cause vehicle damage.
The Park Assist system has certain system-related · The sensors in the bumpers can be damaged or
become misaligned in low speed impacts and
limitations. The driver still has to be careful when
parking maneuvers. Damaged or misaligned sen-
using the Park Assist system → .
sors cannot accurately detect or report objects
that might be within range of the Park Assist sys-
WARNING
tem.
Park Assist technology cannot overcome the laws
of physics and the limits of the system. Do not let
· When cleaning the sensors with power washers
or steam cleaners, only spray the sensors directly
the extra convenience Park Assist can provide
for a very short time, and always keep the washer
tempt you into taking extra risks. The system is
nozzle at least 4 inches (10 cm) from the sensors.
not a substitute for the driver's full concentration.
· Careless or unintentional use of Park Assist may
· Noise from rough roads, cobblestones, other vehi-
cles and the surrounding area, for example, can
result in accidents and severe injuries.
prevent the Park Assist system from accurately
· Always adjust your speed and driving style to detecting and reporting people and objects that
road, traffic, weather, and visibility conditions. may be within range of the sensors.
· Always be careful and look around you. The sen-
sors have blind spots and cannot always detect NOTICE
people, animals, or objects in certain situations. Failure to observe the illuminated text messages can
Watch out for small children and animals in par-
5GM012723ST
When parking or pulling out of a parking Please read the introductory information and
space, the system gives a signal tone to tell heed the Warnings and Notice and on page
the driver to switch between driving forward and 185.
backing up. Do not wait until the Park Distance Con-
trol sounds continuously before changing direction.
Requirements
Please read the introductory information and
heed the Warnings and Notice and on page Fig. 120 In the instrument cluster display: Parking
185. modes overview.
To park or to pull out of a parking space, the follow- Key to fig. 120:
ing requirements must be met: Reverse parallel parking
— The ASR must be switched on → page 191, Brak- Reverse perpendicular parking
ing assistance systems. Forward perpendicular parking
— Maintain a distance of 1.6–6.5 feet (0.5–2 meters)
— Slowly drive past a row of parked cars, paying at-
when driving past the parking space.
tention to traffic.
— The parking space must at least be the minimum
— Press the button → fig. 119. Park Assist auto-
size required by Park Assist.
matically looks for a parking space on the front
— For parallel parking: Do not go faster than about passenger side.
25 mph (40 km/h) when driving past the parking
— Stop when Park Assist shows a recommended
space.
parking mode in the instrument cluster display.
— For perpendicular parking: Do not go faster than
— Drive into the parking space when the prompt to
about 12 mph (20 km/h) when driving past the
park appears → fig. 121 5 .
parking space.
— Do not go faster than about 4 mph (7 km/h) when If you want Park Assist to look for a parking space on
parking. the opposite side of the road, activate the turn sig-
nal for the side of the street on which you want to
park.
If you wish to drive into a perpendicular parking The requirements for parking using Park Assist must
space instead of backing in, select “Forward perpen- be met → page 186, Requirements and the vehicle
dicular parking” → fig. 120 . Otherwise, the vehicle must not be moving.
will back into the perpendicular parking space. — Release the steering wheel when the following
Park Assist can also be switched on after driv- message is shown in the instrument cluster dis-
ing past a parking space; if the parking space play: Auto. steering active. Check surround. area! → in In-
meets system requirements, it appears on the dis- troduction on page 185.
play. — Shift into reverse (R) when the prompt to back up
appears in the instrument cluster display.
— Check the area around the vehicle and carefully
Parking with Park Assist back up. Do not exceed 4 mph (7 km/h). The Park
Assist system will only turn the steering wheel
during the parking procedure. The driver must
Please read the introductory information and control the accelerator, the brake, and the trans-
heed the Warnings and Notice and on page mission selector lever/gearshift lever.
185.
— Back up until there is a continuous tone from the
Park Distance Control (PDC) system, OR until
a chime sounds and the symbol along with the
prompt to drive forward appear in the instrument
cluster display.
— Drive forward until a chime sounds and the
prompt to back up is displayed in the instrument
cluster.
— Repeat backing up and driving forward until the
message Park Assist ended! is shown in the instrument
cluster display.
Wait until Park Assist has stopped turning the steer-
ing wheel at the end of each parking maneuver for
an optimal parking result.
2 Your vehicle
3 Parked vehicles
Park Assist tries to steer when the vehicle is not Switching the Rear Traffic Alert on and off
moving — You can turn Rear Traffic Alert on or off in the Vehi-
5GM012723ST
If Park Assist tries to turn the steering wheel when cle settings menu in the Infotainment system
the vehicle is not moving, the white symbol ap- → page 26, Infotainment system operation and
pears in the instrument cluster display. displays.
Key to fig. 124: · The Rear Traffic Alert is not a substitute for
careful and attentive driving.
Stop backing up! The red area indicates that
the system has detected traffic behind the · Never use the system when visibility is limited
vehicle. or in complex traffic situations, for example, on
heavily traveled roads or when there are multi-
The yellow area indicates that the system has
ple lanes.
possibly detected traffic behind the vehicle.
A warning sounds if the system detects approaching
· Always watch for people, especially small chil-
dren, bicycles, animals, and objects, because the
traffic behind your vehicle when backing up Rear Traffic Alert may not always be able to de-
→ fig. 123 (red area). tect them. Rear Traffic Alert cannot detect peo-
— Vehicles without Park Distance Control (PDC): ple, animals, and things that are moving slowly
There is a warning tone and a text message in the or not at all.
instrument cluster display.
· The Rear Traffic Alert does not always brake the
— Vehicles with Park Distance Control (PDC): There vehicle to a complete stop.
is a continuous warning tone from the PDC. If
PDC is switched off, a warning for the driver may
· The harsh automatic braking will be uncomfort-
able for many people, and if you or your passen-
not be possible, and therefore the Rear Traffic gers have special conditions or sensitivities, par-
Alert is also deactivated. ticularly in the neck, you may want to switch off
If there is a system malfunction in the scanned area, Rear Traffic Alert.
a yellow indicator light appears.
NOTICE
Automatic braking
If Rear Traffic Alert detects an approaching vehicle · The radar sensors in the rear bumper can be dam-
and the driver does not press the brake pedal, the aged or become misaligned in low-speed impacts
system can intervene with automatic braking. and parking maneuvers. The system can switch it-
self off or may be impaired as a result.
Rear Traffic Alert assists the driver with harsh auto-
matic braking that could help prevent or reduce · Always keep the rear bumper clean and free of
snow and ice so that the radar sensors can work
damage that can result from a collision. Automatic
properly. Do not cover the radar sensor area.
braking occurs while backing up at speeds between
1–7 mph (1–12 km/h). Once the system detects that · The rear bumper may only be painted with vehicle
your vehicle is not moving, it keeps the vehicle from paint that is approved by Volkswagen. Other
moving for up to 2 seconds. paints may make the Rear Traffic Alert system
work improperly or cause it to malfunction.
After automatic braking, about 10 seconds must
pass before the system can brake automatically A Declaration of Compliance with the United
again. States FCC and Industry Canada regulations is
The driver can interrupt the automatic braking and on → page 322, Declaration of Compliance, Tele-
take control of the vehicle by pressing firmly on the communications and Electronic Systems.
accelerator or brake pedal.
The ESC, ABS, BAS, ASR, and EDL braking assistance button in the lower center console → fig. 125, ASR
systems work only when the engine is running. can also be switched off by pressing the button. ESC
Sport mode can also be switched on via this button
Switching Anti-Slip Regulation (ASR) and ESC Sport mode on and off
Please read the introductory information and heed the Warnings and Notice on page 191.
— You can also switch ESC Sport off and on in the display and the indicator light in the instrument
Vehicle settings menu in the Infotainment system cluster lights up → page 194, Tips and troubleshoot-
→ page 26, Infotainment system operation and ing.
displays.
When ESC Sport mode is switched on, a driver infor-
mation message appears in the instrument cluster
Tips and troubleshooting — Take foot off accelerator pedal. Adapt driving to
road conditions.
Please read the introductory information and The yellow indicator light comes on.
heed the Warnings and Notice on page 191. ESC malfunction, OR vehicle battery has been recon-
nected, OR ESC switched off by the system.
When the ignition is switched on, several warning
and indicator lights come on briefly for a function — Switch the ignition off and on again.
check. They go out after a few seconds. — If necessary, drive a short distance at a speed of
10–12 mph (15–20 km/h).
OR Brake system malfunction or brake — If the indicator light stays on, see an authorized
fluid level too low Volkswagen dealer or an authorized Volkswagen
Service Facility.
The red warning light comes on.
— Stop! Pull off the road as soon as you can safely ASR manually deactivated, ESC Sport mode
do so. manually activated, or ESC switched off by the
— Check the brake fluid level → page 255, Brake flu- system
id. The yellow indicator light comes on.
— Get professional assistance immediately — Switch ASR on again → page 193, Switching Anti-
→ page 136, About the brakes. Slip Regulation (ASR) and ESC Sport mode on and
off.
OR Together with OR ABS failure — OR: Switch ignition off and on again.
The red warning light and the yellow indicator light — You may have to drive a short distance.
come on. — If the indicator light stays on, see an authorized
— See an authorized Volkswagen dealer or an au- Volkswagen dealer or an authorized Volkswagen
thorized Volkswagen Service Facility. Service Facility.
— The vehicle brakes will work without ABS. If the braking assistance systems make noises
You may hear noises when these systems are active.
OR together with ABS malfunction This is normal and no cause for concern.
The yellow indicator light comes on. If there is an unexpected reduction in engine power
— See an authorized Volkswagen dealer or an au- All 4 wheels must be equipped with identical tires in
thorized Volkswagen Service Facility. order for ESC and ASR to work properly. Differences
— The vehicle brakes will work without ABS. in the tread circumference of the tires can cause the
system to reduce the engine power when it is not
ESC or ASR is operating, the vehicle battery has expected.
been reconnected, or there is an ESC malfunc-
tion WARNING
The yellow indicator light flashes. Failure to heed warning lights and instrument
ESC or ASR is operating. cluster text messages can cause the vehicle to
WARNING
· If the brake warning light or lights up at
the same time as the ABS warning light
or , the ABS may not be working properly.
This could cause the rear wheels to lock up rela-
tively quickly during braking. Rear wheel brake
lock-up can cause loss of vehicle control.
· If the ABS indicator light or does not go
out, or if it lights up while driving, the ABS sys-
tem is not working properly. The vehicle can
then be stopped only with the standard brakes
(without ABS). You will not have the protection
ABS provides. Contact your authorized Volkswa-
gen dealer or an authorized Volkswagen Service
Facility as soon as possible.
NOTICE
Failure to heed warning lights or text WARNINGS
can result in vehicle damage.
5GM012723ST
WARNING
Some kinds of cigarette lighters can be lit uninten- Fig. 126 On the driver side: Storage compartment.
tionally, or crushed causing a fire that can result in
serious burns and vehicle damage. — To open: Pull the handle → fig. 126 1 in the di-
rection of the arrow.
· Always make sure that there are no lighters in
the seat tracks or near other moving parts be- — To close: Push the lid up until it latches.
fore adjusting the seats.
On some vehicles, there is a holder for SD
· Before closing a storage compartment, always cards on the inside of the storage compart-
make sure that no cigarette lighter can be acti- ment lid.
vated, crushed, or otherwise damaged.
· Never leave a cigarette lighter in a storage com-
partment, on the instrument panel, or in other
places in the vehicle. Heat buildup in the pas-
senger and luggage compartment of a parked
Owner's Manual
If the vehicle is not equipped with an Infotainment
system, there is a slot for the Owner's Manual in the
upper part of the glove compartment. Always keep
the Owner's Manual in this slot or in the glove com-
partment as shown in → fig. 128 4 .
Holders
Depending on vehicle equipment, there may be
holders for SD cards → fig. 128 1 , other types of
cards 3 , and a coin holder in the upper part of the
glove compartment.
There may also be additional holders for coins,
Fig. 127 On the passenger side: Glove compartment. cards, or sunglasses in the glove compartment cover
5.
WARNING
An open glove compartment door can increase the
risk of serious injury during sudden braking or driv-
ing maneuvers or in a crash.
· Always keep the glove compartment closed
Fig. 128 Inside the glove compartment. while the vehicle is moving.
Additional storage
— In the center console.
— Pockets in the backrests of the front seats (if
equipped).
— Luggage compartment cover behind the rear seat
backrest – only for light clothing or similar objects
5GM012723ST
Cup holders
Introduction
Bottle holders
There is a place for bottles in the open compart-
ments in the driver and passenger doors. The bottle
volume must not be more than 16.9 oz (0.5 liter)
→ .
WARNING
Improper use of beverage holders can cause inju-
ries.
· Never put hot drinks in the cup holders. During Fig. 134 In the front center console: Opening the cup
normal or sudden maneuvers, sudden braking or holder cover (if equipped).
in a collision, hot liquid can be spilled and cause
burns!
· Make certain that bottles or other items cannot
fall into the driver's footwell while the vehicle is
moving and interfere with the movement of the
pedals.
· Never put heavy cups, food or other heavy
items in the cup holders. Heavy items can fly
through the passenger compartment in a crash
and cause serious injury.
· Use the bottle holders only for standard bever-
age bottles holding no more than 16.9 oz (0.5 li-
ter).
WARNING
Fig. 135 In the front center console: Cup holders
Hot or freezing temperatures in the passenger (without a cover).
compartment can cause closed bottles to explode
or break.
Power outlets
Introduction
Compatible electrical devices can be connected to
the vehicle 12 Volt sockets.
The connected devices must be in good working or-
der.
WARNING
Fig. 136 Cup holders in the rear center armrest (ver-
Improper use of electrical sockets and electrical
sion 1).
devices may start a fire and cause severe personal
injury.
· Never leave children unattended in the vehicle.
Sockets and connected devices can be used
when the ignition is switched on.
· If the connected device gets warm, immediately
switch it off and disconnect the power supply.
NOTICE
· To help prevent damage to the electrical system,
never connect any accessories such as a solar
panel or vehicle battery charger to a 12 Volt sock-
et.
· Only use accessories which have been tested for
5GM012723ST
Please read the introductory information and The maximum power draw at any one socket must
heed the Warnings and Notice and on page never be exceeded. Electrical devices should have in-
201. formation on them that says how much power they
draw.
12 Volt socket
The 12 Volt socket works only when the ignition is
switched on.
If the ignition is on but the engine is not running, the
vehicle battery will be drained by any device that is
plugged in and turned on. For this reason, never use
the electrical sockets unless the engine is running.
To help prevent damage from voltage fluctuations,
switch off all electrical devices connected to
a 12 Volt socket before switching the ignition on or
off or starting the engine.
The vehicle may have 12 Volt sockets at the follow-
ing places:
Fig. 138 In the lower center console: 12 Volt socket
(vehicles with parking brake lever). — In the lower center console → fig. 138 or
→ fig. 139, depending on equipment.
— In the luggage compartment.
NOTICE
· Follow the manufacturer's instructions for con-
nected devices!
· Never exceed the maximum power consumption,
or the entire vehicle electrical system may be
damaged.
· 12 Volt socket:
Cybersecurity 205
When enrolled in VW Car-Net, vehicle location — Limited availability of information or incomplete
information is transmitted to Volkswagen any- or incorrect information from third-party provid-
time you press a button in the VW Car-Net 3-button ers, such as on map displays.
module, when an Automatic Crash Notification — In countries, federal states and regions where VW
event occurs, or periodically in connection with the Car-Net® is not offered.
operation of VW Car-Net. Unless VW Car-Net equip-
ment is disabled in the vehicle, it is possible for
Volkswagen to determine the car’s location if re-
quired by law, court order, subpoena, or other legal VW Car-Net® Portfolio
requirement, or in emergency circumstances. For
more information, please contact the VW Car-Net Please read the introductory information and
Response Center at 1- 833-648-2735. heed the Warnings and Notice on page 205.
— Calls between us may be monitored or recorded.
VW Car-Net is a suite of Connected Vehicle Services
Volkswagen collects, processes, transmits, that makes driving and owning a Volkswagen vehicle
uses and shares information about you and more convenient. In-Vehicle services are available
your vehicle in accordance with the VW Car-Net using the 3-button module in your overhead console
Terms of Service and Privacy Statement. See the VW
— Emergency Assistance – If you or a passenger
Car-Net Terms of Service and Privacy Statement at
needs medical attention or the police, press the
(www.vw.com/carnet) for more details.
SOS Button in your vehicle. You will be connected
to a VW Car-Net Security & Service Emergency
Specialist, who can send help to your GPS loca-
Situations that can affect system tion.
functions — Roadside Assistance – In the event that you have
a flat tire or get into some other type of non-
Please read the introductory information and emergency trouble on the road, push the Wrench
heed the Warnings and Notice on page 205. Button in your Volkswagen. You will be connected
to a VW Roadside Assistance Specialist, who can
Even if requirements for the usage of these services send help to your GPS location.
have been met, the performance of VW Car-Net® — Information Assistance – Press the i-Button and
may be impaired or blocked by various factors that connect to a VW Car-Net Response Center Spe-
are outside of the control of Volkswagen. In particu- cialist that can help you enroll and subscribe to
lar, this includes: a paid service, find directions and send to your in-
vehicle navigation system, help you find the near-
— Maintenance, repairs, deactivations, software up-
est VW Service Dealer and more.
dates, and technical improvements to the tele-
communications systems, satellites, servers, and
databases
NOTICE
— Switching the mobile network standard to trans- Only use the Emergency Assistance button to obtain
mit mobile data through the telecommunications security and emergency services through VW Car-
provider, for example, from UMTS to EDGE or Net. Do not use the Roadside Assistance button or
GPRS. the Information Assistance button to obtain security
and emergency services. When contacted using the
— If an existing mobile network standard is switch- Emergency Assistance button, a VW Car-Net Securi-
ed off by the telecommunications provider. ty & Service Emergency Specialist will assess the sit-
— Malfunction, impairment, or interruption of the uation and if necessary call the police or other emer-
mobile network and GPS reception, for example gency personnel and ask that assistance be dis-
due to high speeds, solar storms, weather condi- patched to the GPS location of your vehicle. Volks-
tions, regional circumstances, malfunctioning wagen is not responsible for actual response time of
equipment, and high mobile network usage in the the police or other emergency service providers, or
applicable radio cells. their ability to assist in the situation.
— If you are in a location with no mobile phone and
Subscription required
GPS reception, or insufficient reception. These lo-
cations may include tunnels, areas between tall To begin using Car-Net services, a subscription and
buildings, garages, parking structures, underpass- activation are required. Many of the services require
es, mountains, and valleys. a paid subscription; some services may be provided
through a trial subscription for a limited time. For
1) These data connections are dependent on the country and the vehicle equipment and are not available in every
vehicle.
— The Wi-Fi connection will be established. In some Prerequisites for using NFC connections:
5GM012723ST
3. Unlock the Wi-Fi device and place it on the shelf 2. Tap Quick connection with Infotainment system .
of the cordless charging station. 3. Scan the QR code on the screen of the Infotain-
ment system with the Wi-Fi device.
The Wi-Fi device is connected as client to the Wi-Fi
hotspot of the Infotainment system. The Wi-Fi device is connected as client to the Wi-Fi
hotspot of the Infotainment system.
The cordless charging function is deactivated Gilt für Baureihe Passat VW48x and Arteon
while the Infotainment system is in the Wi-Fi VW483/0EU_K
settings menu. Cordless charging is reactivated
when you exit the settings menu. Setting up a Wi-Fi connection via QR code
On older Wi-Fi devices, the functionality may The Wi-Fi connection can also be established by
be restricted or not work at all. Ensure that scanning a QR code.
you always use the latest software version for your
Wi-Fi device. ✓ The Wi-Fi hotspot of the Infotainment system
Gilt für Baureihe Passat VW48x and Arteon must be activated.
VW483/0EU_K ✓ A suitable application for scanning QR codes
must be installed on the Wi-Fi device.
Setting up a Wi-Fi connection via NFC
The Wi-Fi connection can be established via NFC us- 1. Tap MENU Wi-Fi .
ing the shelf of the cordless charging station. 2. Tap Quick connection with Infotainment system .
Prerequisites for using NFC connections: 3. Scan the QR code on the screen of the Infotain-
ment system with the Wi-Fi device.
✓ The shelf of the cordless charging station is in-
stalled in the vehicle. The Wi-Fi device is connected as client to the Wi-Fi
hotspot of the Infotainment system.
✓ NFC is activated on the Wi-Fi device.
✓ The Wi-Fi hotspot of the Infotainment system is
activated.
Setting up a Wi-Fi client
1. Tap MENU Wi-Fi .
2. Tap Quick connection with Infotainment system . The Infotainment system can also use the Wi-Fi hot-
spot on an external Wi-Fi device (such as a mobile
3. Unlock the Wi-Fi device and place it on the shelf device) to connect to the Internet and use online
of the cordless charging station. services.
The Wi-Fi device is connected as client to the Wi-Fi Gilt für Modellreihe A-, Baureihe Golf VW37x, Baur-
hotspot of the Infotainment system. eihe Tiguan VW326, Baureihe Touran VW378, Mod-
ellreihe A0, Modellreihe A00, Kar Atlas VW416, Kar
The cordless charging function is deactivated Passat NMS VW411, Kar Sharan VW428 and Modell-
while the Infotainment system is in the Wi-Fi reihe C
settings menu. Cordless charging is reactivated
when you exit the settings menu. Connecting to Wi-Fi
On older Wi-Fi devices, the functionality may — Activate the Wi-Fi hotspot on the Wi-Fi device.
be restricted or not work at all. Ensure that Refer to the manufacturer’s instructions.
you always use the latest software version for your — Press MENU Settings WI-FI WI-FI to ac-
Wi-Fi device. cess the Hotspot (Wi-Fi) menu.
Gilt für Golf VW380/0EU_K
— Activating Wi-Fi on the Infotainment system. To
Setting up a Wi-Fi connection via QR code do this, activate the WLAN checkbox.
The Wi-Fi connection can also be established by — Tap Search and select the desired Wi-Fi hotspot
scanning a QR code. from the list. The search for available Wi-Fi hot-
spots may take several seconds.
while driving.
· Never stow hard, heavy, or sharp objects in the
vehicle's open storage compartments, on the
The defroster heating wires or antenna in the rear — Press the luggage compartment cover into the
window can be damaged by objects that rub against side brackets from above → fig. 141 (bottom ar-
them. rows).
— Hook the supporting cords onto the trunk lid
The ventilation slots in the luggage compart- → fig. 141 (top arrows).
ment must not be blocked so that stale air can
escape from the vehicle. WARNING
Please review the information on loading In a sudden braking or other maneuver, or in a col-
a roof rack → page 218, Roof rack. lision, unsecured or improperly secured objects or
animals on the luggage compartment cover can
cause serious personal injury.
WARNING
Clothes or other items on the luggage compart-
ment cover behind the rear seat backrest may limit
visibility and cause accidents and severe personal
injuries.
· Always hang clothes so that they do not limit
visibility.
NOTICE
To help prevent damage to the luggage compart-
Fig. 141 In the luggage compartment: Installing and ment cover, the luggage compartment may only be
removing the luggage compartment cover. loaded to a height at which the luggage compart-
ment cover will not press on the cargo when the
When you open or close the trunk lid, the supporting trunk lid is closed.
cords, when attached, will automatically raise or
lower the luggage compartment cover. NOTICE
You can put light clothing on the luggage compart-
Things on the luggage compartment cover can dam-
ment cover, however, your view through the rear
age it.
window must not be obstructed.
· The defroster heating wires or antenna in the rear
Removing the luggage compartment cover window can be damaged by objects that rub
against them.
— Unhook the supporting cords from each side of
the trunk lid → fig. 141 (top arrows). The ventilation slots in the luggage compart-
— Push the luggage compartment cover upward ment must not be blocked so that stale air can
from below → fig. 141 (bottom arrows) until it re- escape from the vehicle.
leases from the side brackets.
— If necessary, flip the luggage compartment cover
over and stow it under the variable luggage com-
partment floor → page 215, Variable luggage
compartment floor. Remove one or both of the
side panels in the luggage compartment to make
more room, if necessary → page 216, Storage
areas in the luggage compartment.
214 Transporting
Variable luggage compart- of the guides on the sides of the luggage com-
partment.
ment floor — Insert the luggage compartment floor into the
guides at the required height and push it forward
as far as it will go.
WARNING
During hard braking or an accident, loose objects
can fly through the passenger compartment and
cause serious or even fatal injuries.
Fig. 142 In the luggage compartment: Opening the
variable luggage compartment floor. · Even if the luggage compartment floor panel is
properly raised, it is still necessary to secure all
objects.
NOTICE
Do not let the luggage compartment floor fall freely
when closing it. Always guide it down into place. The
trim or the luggage compartment floor could be
damaged.
216 Transporting
or in the event of an accident and injure occu- WARNING
pants.
Never use the shopping bag hooks as tie-downs.
· Never attach a child restraint to the tie-downs.
The hooks could break during sudden braking or in
a collision.
WARNING
Elastic straps have to be stretched when being at- NOTICE
tached to the tie-downs in the luggage compart- The maximum load for each shopping bag hook is
ment. Hooks on these straps can cause serious 5 lbs. (2.5 kg).
personal injury if not handled properly and attach-
ed securely.
· Always protect eyes and face from injury from
the hooks when attaching them to the tie- Luggage compartment pass-
downs in the luggage compartment. through
· Always hold the hooks on elastic straps firmly
when attaching to the vehicle and do not let
them snap back and hit you.
· First attach the hooks on the straps to the tie-
downs at the rear seat backrest in the luggage
compartment and then to the tie-downs near
the loading edge of the luggage compartment.
This way, if one of the hooks on the elastic
straps snaps back, it will move away from you,
decreasing the risk of personal injury.
Fig. 146 In the luggage compartment: Shopping bag Fig. 148 In the luggage compartment: Opening the
hooks. pass-through.
The shopping bag hooks can hold light shopping There may be a pass-through for transporting things
bags. The shopping bag hooks are located in the up- like skis in the rear seat backrest behind the center
per left and right areas of the luggage compartment armrest.
5GM012723ST
→ fig. 146 (arrows). To help prevent soiling the vehicle interior, cover
dirty items before sliding them into the pass-
through.
Roof rack
Introduction
The roof rack can be used to transport bulky loads
on the roof of the vehicle.
218 Transporting
Always carefully follow the installation instructions Maximum permissible roof load
from the base carrier or roof rack manufacturer. The maximum permissible roof load is 165 lbs.
The front mounting holes are on the underside of (75 kg). The maximum permissible roof load is the
the roof frame. They are sealed with plastic screws combined weight of the roof rack and the items be-
that must be removed before installation → fig. 149 ing carried on the roof → .
(magnified view on left). The rear markings for the Be sure you know the weight of the roof rack and
base carrier are on the underside of the roof frame the items you want to transport on the roof. Weigh
→ fig. 149 (magnified view on right). them if necessary. Never carry a total of more than
The holes and markings are only visible when the the maximum permissible roof load.
door is open. When using a roof rack with a lower load limit, do
Only mount the roof rack base carrier on the mark- not load the rack to the maximum weight men-
ings shown in the illustration. tioned above. In this case, you may only load the
roof rack to the weight limit specified in the sys-
Once you have installed the base carrier correctly, tem's installation instructions.
you can secure the roof rack on the base carrier ac-
cording to the manufacturer's instructions. Distributing the load
Distribute the load evenly and secure it properly
WARNING → .
Installing or using a base carrier or roof rack im-
properly can cause the entire system to fly off the Checking the mountings
vehicle, causing accidents and injuries. After the base carrier and roof rack have been instal-
led, check all bolts and fasteners after driving
· Always follow the installation instructions pro-
a short time and at regular intervals thereafter.
vided by the manufacturer.
· Use the base carrier and roof rack only if they WARNING
are undamaged and properly installed.
If the maximum permissible roof load is exceeded,
· Secure the roof rack base carrier only at the at-
accidents and substantial vehicle damage may oc-
tachment points shown in the illustration
cur.
→ fig. 149.
· Always install the base carrier and roof rack
· Never exceed the specified roof load, the maxi-
mum Gross Axle Weight Rating, or the Gross
properly.
Vehicle Weight Rating.
· Make sure that all bolts and fasteners are prop-
· Do not exceed the loading capacity of the roof
erly installed and properly tightened before ev-
rack, even if the permissible roof load is not
ery trip and retighten them as needed after
fully utilized.
driving a short distance. During a long trip,
check all bolts and fasteners at each stop. · Always make sure that loads are evenly distrib-
uted and that heavier items are, as far as possi-
· Always properly install special fixtures for items
ble, toward the front.
such as bicycles, skis, surfboards, etc.
· Do not modify or repair the base carrier or roof WARNING
rack.
Loose or improperly secured items can fall off the
Follow the instructions provided for installing roof rack and cause accidents and injuries.
the roof rack system. Always carry them in the · To help prevent baggage or other items from
vehicle. coming loose and flying around, always use
suitable, undamaged tie-down ropes and ratch-
et straps.
Securing a load on the roof rack · Secure the load properly.
NOTICE
· Always remove the roof rack before driving
through an automatic car wash.
· Your vehicle is higher when the roof rack is instal-
led, especially when it is loaded. Compare the ve-
hicle height with existing clearance heights, such
as underpasses and garage doors.
· Always make sure that the roof rack system and
anything being carried on it does not interfere
with the roof antenna, the power sunroof, or the
trunk lid.
· Make sure that the trunk lid does not touch items
on the roof rack when opened.
Trailer towing
Important information
For technical reasons, your vehicle is not designed to
tow a trailer.
Never install a trailer hitch on your vehicle. Towing
a trailer will cause expensive damage to the vehicle
→ .
WARNING
Towing a trailer can cause an accident and serious
personal injuries.
· Never install a trailer hitch on the vehicle.
· Never tow a trailer with the vehicle.
NOTICE
Installing a trailer hitch and towing a trailer will
cause expensive damage to your vehicle that will not
be covered by any Volkswagen Limited Warranty.
220 Transporting
Fuel and emission control · For your safety, we strongly recommend that
you do not travel with a portable fuel container
system in your vehicle.
· If, under exceptional circumstances, you must
transport a portable fuel container, please ob-
Tips on handling fuel serve the following:
— Never fill a portable fuel container while it is
The fuel filler flap is on the rear passenger side of
anywhere in or on the vehicle (for example, in
the vehicle.
the luggage compartment or on top of the
trunk lid). Static electricity can build up while
WARNING filling and can ignite fuel vapors, causing
Improper refueling or handling of fuel is dangerous a fire.
and can cause fire, explosion, and severe burns. — Always place a portable fuel container on the
· Fuel is highly flammable and explosive; it can ground before filling. Never spill fuel inside
cause severe burns and other severe injuries. the vehicle or luggage compartment. Fuel va-
pors are highly flammable.
· During refueling, the engine and the ignition
must be switched off for safety reasons. — Always keep the filler nozzle completely in-
side the portable container before and during
· Never use a mobile telephone, CB radio, or oth-
filling.
er radio equipment while refueling. The electro-
magnetic radiation can cause sparks that can ig- — If filling a portable container made of metal,
nite fuel vapors and cause a fire. the filler nozzle must always be in contact
with the container. This will help prevent
· Never get back into your vehicle while refueling.
static electricity from discharging and caus-
If in exceptional circumstances you must get
back in your vehicle while refueling, make cer- ing a fire.
tain that you close the door and touch metal to — Always observe local and state or provincial
discharge static electricity before touching the laws about the use, storage, and transporta-
filler nozzle again. This helps avoid the buildup tion of portable fuel containers.
of static electricity, which can cause sparks that — Make certain that the portable fuel container
can ignite fuel vapors released during refueling. meets industry standards, such as ANSI/
· Always make sure that the fuel filler cap is ASTM F852-86.
screwed on all the way. This helps keep fuel
from spilling out or evaporating. NOTICE
· Failure to shut the engine off while refueling
· Remove fuel spills from the vehicle immediately
and/or to insert the pump nozzle all the way in-
to help prevent damage to the paint, tires, and
to the fuel filler neck can cause fuel to overflow
wheel housings.
and to spray out. Fuel spray and overflowing
fuel are dangerous because they can cause fire · Refueling with diesel fuel when your vehicle has
and serious personal injury. a gasoline engine can cause very serious and ex-
pensive engine and fuel system damage that is
· Never smoke or have an open flame (or sparks,
not covered by any Volkswagen Limited Warranty.
cigarettes, or other smoldering objects) any-
where in or near your vehicle when refueling or · If you put any amount of incorrect fuel in the fuel
filling a portable fuel container. tank, do not start the engine under any circum-
stances. Immediately contact the nearest author-
· Follow all safety instructions and procedures
ized Volkswagen dealer or authorized Volkswagen
that apply at the service station where you re-
Service Facility for assistance. These fuels contain
fuel.
substances that can severely damage the fuel sys-
· Never spill fuel in the vehicle or the luggage tem and the engine if the engine is started.
compartment.
Fuels can pollute the environment. Spilled fuel
WARNING must be collected and disposed of properly,
following all applicable environmental regulations.
Even if empty, portable fuel containers can leak
and cause a fire and serious personal injuries, es-
5GM012723ST
pecially in a crash.
The fuel filler flap is on the rear passenger side of — Do not try to add fuel after the pump stops! Top-
the vehicle. ping off the tank in this way may fill the expan-
sion space that the tank needs and cause fuel to
The minimum required fuel grade for your vehicle overflow, for example, if it gets warmer outside.
→ page 222, Fuel types is listed on a sticker on the
inside of the fuel filler flap. Closing the fuel filler cap
To check your vehicle's fuel capacity, see — Screw the fuel cap clockwise onto the fuel filler
→ page 325, Fuel capacities. neck until you hear it click into place.
— Close the fuel filler flap until you hear it latch
shut. The fuel filler flap must be flush with the ve-
Refueling hicle body.
WARNING
Spilled fuel can cause fires, explosions, burns, and
other severe injuries.
· Always stop refueling once the pump nozzle
switches off so that the tank does not overflow.
NOTICE
Remove fuel spills from all vehicle surfaces immedi-
ately to help prevent damage to the paint, tires, and
wheel housings.
— Never completely empty the fuel tank. Never ignore warning lights or text WARNINGS.
— Do not exceed the correct oil level → page 246, · Always stop the vehicle as soon as it is safe to
Engine oil. do so.
WARNING Contents
Improper or damaged vehicle tools can lead to ac-
Please read the introductory information and
cidents and injury.
heed the Warnings and Notice on page 227.
· Never work with tools that are damaged or not
right for the job.
Storage
Please read the introductory information and
heed the Warnings and Notice on page 227.
several places under the variable luggage compart- Volkswagen recommends that you always carry
ment floor in the luggage compartment. the adapter for the wheel bolts in the vehicle
along with the vehicle tool kit. The code number
— If necessary, detach the luggage net.
228 Do it yourself
arms only at the attachment above the wiper
blades.
— With one hand, press and hold the release button
→ fig. 154 1 .
— With the other hand, hold the wiper blade at the
attachment point and pull it straight up and out in
the direction of the arrow. This may require mod-
erate force.
— Install a new wiper blade of same length and type
onto the wiper arm by pushing in the opposite di-
rection of the arrow until it latches.
Fig. 155 Changing the rear window wiper blades.
— Carefully fold the wiper arm back down onto the
Factory-installed wiper blades have a graphite coat- windshield.
ing. The graphite coating helps the wiper blades
glide smoothly over the windshield. If this coating is Changing the rear window wiper blade
worn or damaged, the wipers may grab or squeak. — Lift the wiper arm away from the rear window.
Check all wiper blades regularly. Wiper blades that — Do not handle the wiper blade; handle the wiper
grab and squeak must be replaced if worn or dam- arm only at the attachment above the wiper
aged and cleaned if dirty → . blade.
Replace worn or damaged wiper blades immediate- — Lift the wiper arm away from the rear window in
ly. Replacement blades may be purchased from any the direction of arrow A → fig. 155.
authorized Volkswagen dealer or authorized Volks-
— Press and hold the release button → fig. 155 1 .
wagen Service Facility.
— Pull off the wiper blade in the direction of ar-
Lifting and tilting windshield wiper arms row B . This may require moderate force.
Move the front wiper arms to the service position
— Install a new wiper blade of the same length and
before lifting them away from the windshield
type onto the wiper arm by pushing in the oppo-
→ page 119, Windshield wipers and washer.
site direction of the arrow → fig. 155 B until it
It is not possible to lift the front wiper arms away latches.
from the windshield when they are not in the service
position. — Carefully fold the wiper arm back down onto the
window.
When lifting or replacing a wiper blade on a window,
grip it only by its mounting and not by the blade it- WARNING
self.
Worn or dirty wiper blades reduce visibility and in-
Cleaning the wiper blades crease the risk of accidents and severe injuries.
— Move the front wiper arms to the service position · Always change wiper blades if they are dam-
and lift them away from the windshield. aged or worn, and if they cannot clean the win-
dows sufficiently.
— Do not handle the wiper blades; handle the wiper
arms only at the attachment above the wiper NOTICE
blades.
— Using a soft cloth, carefully remove dust and dirt · Damaged or dirty wiper blades can scratch the
from the wiper blades. windshield and the rear window.
— If the blades are very dirty, carefully clean them · Solvents, abrasive sponges and sharp-edged ob-
with a damp sponge or cloth → . jects will damage the graphite coating on the
wiper blades.
— Carefully fold the wiper arm back down onto the
windshield. · Do not clean the windows with gasoline, nail pol-
ish remover, paint thinner or similar fluids.
Changing the front windshield wiper blades
· To help prevent damage to the engine hood and
5GM012723ST
— Move the front wiper arms to the service position. the windshield wiper arms, lift the wiper arms
away from the windshield only when they are in
— Lift the wiper arms away from the windshield. Do
the service position.
not handle the wiper blades; handle the wiper
230 Do it yourself
Failure of a single LED within a taillight is not the ignition, and remove the key from the ignition
indicated. However, the indicator light will switch (if applicable) before replacing a fuse.
light up if all LEDs fail.
· If a fuse is replaced with a fuse with higher am-
perage, this can also cause damage at different
locations in the electrical system.
Replacing fuses · Open fuse boxes must be protected from dirt and
moisture. Dirt and moisture in fuse boxes can
cause damage to the electrical system.
Introduction
Due to ongoing development of the vehicle, config-
uration-dependent allocation of fuses and the com- Fuses in the vehicle
bined fuse protection of multiple loads with one
fuse, an up-to-date overview of the fuse location Please read the introductory information and
per load is not possible at the time of printing. De- heed the Warnings and Notice and on page
tailed information regarding fuse box layout is avail- 231.
able from authorized Volkswagen dealers and au-
thorized Volkswagen Service Facilities.
In general, one fuse can protect several loads. One
load can also be protected by several fuses.
Find out why the fuse blew and correct the problem
before replacing a blown fuse. If a newly replaced
fuse blows again after a short time, the electrical
system should be checked by an authorized Volks-
wagen dealer or an authorized Volkswagen Service
Facility.
WARNING
High voltage systems in the engine compartment
can cause electrical shock, severe burns, and even
death!
Fig. 156 On the driver side in the instrument panel:
· Never touch ignition cables. Never touch other Removing the storage compartment to access fuses.
components of the high voltage electronic igni-
tion system. Accessing fuses in the instrument panel
· Avoid short circuits in the electrical system. — Open the storage compartment next to the steer-
ing wheel and remove any contents.
WARNING
— To remove: Pull the lower part of the storage
Using the wrong fuse, using a blown fuse that has compartment straight out (in the direction of the
been repaired, and using metal objects in place of arrow → fig. 156) and remove the compartment
fuses to complete the electrical connection in the from the bottom. This action may require moder-
circuit can cause fires and serious personal injury. ate force.
· Never replace a fuse with one that has a higher — To install: Fit the storage compartment on the
amp rating. Replace a blown fuse only with hinges at the bottom of the opening. Guide the
a fuse of the same amperage (same color and storage compartment into the instrument panel
same imprint) and same overall size. by pushing in the direction opposite of the arrow
· Never repair fuses. → fig. 156 until it latches into place.
to reinstall it properly.
· To help prevent damage to the electrical system,
switch off all lights and accessories, switch off
Fuse types
· To help prevent vehicle damage, be careful when
removing the fuse box cover and be sure to rein- — Regular blade fuse (ATO®).
stall it properly.
— Mini blade fuse (MINI®).
· Open fuse boxes must be protected from dirt and
— Cartridge fuse (JCASE®).
moisture. Dirt and moisture in fuse boxes can
cause damage to the electrical system.
232 Do it yourself
Fuse color coding (ATO / MINI) — Pull out the fuse.
Color Amp rating — If the fuse is blown, replace the fuse with a new
Black 1 amp fuse of the same amperage (same color and same
imprint) and same size → .
Purple 3 amps
— Clip the plastic tweezers back into the holder in-
Orange 5 amps
side the fuse box cover.
Brown 7.5 amps
— Replace the fuse box cover.
Red 10 amps
Blue 15 amps NOTICE
Yellow 20 amps
If a fuse is replaced with a fuse with higher amper-
White or clear 25 amps age, damage can occur at various places in the elec-
Green 30 amps trical system.
Light green 40 amps
Jump-starting 233
· Always avoid fires, sparks, open flame, and gen gas given off by the dead battery to ex-
smoking. Never create sparks or electrostatic plode.
charges when handling cables and electrical
equipment. Never short-circuit the battery ter-
· Never attach the negative cable from the vehi-
cle providing starting assistance to any part of
minals. High-energy sparks can cause serious the fuel system or to the brake hoses or brake
personal injury. lines.
· If you get battery acid in your eyes or on your
· Never allow the non-insulated parts of the bat-
skin, immediately rinse with cold water for sev- tery clamps to touch.
eral minutes and get medical attention immedi-
ately. If you swallow any battery acid, get medi- · Never allow the jumper cable attached to the
cal attention immediately. positive battery terminal to contact metal parts
of the vehicle.
WARNING · Always follow the instructions of the jumper ca-
ble manufacturer.
Improper use of jumper cables when jump-starting
a vehicle with a dead battery can cause the battery
to explode, leading to serious personal injury. To
NOTICE
help reduce the risk of battery explosion: To help prevent extensive damage to the vehicle
electrical system, read and heed the following:
· All work on the batteries or the electrical sys-
tem in your vehicle can cause serious acid · Connecting jumper cables improperly can cause
burns, fires, or electrical shocks. Always read a short circuit and do expensive damage to the
and heed the following WARNINGS and safety vehicle's electrical system.
precautions before working on the batteries or
the electrical system → page 256, Vehicle bat-
· Do not let the vehicles touch each other while the
jumper cables are connected. If they do, electrical
tery. current may flow between the vehicles when the
· Always make sure that the battery providing positive (+) terminals are connected, causing elec-
starting assistance (the booster battery) has the trical system damage.
same voltage as the dead battery (12 V) and
about the same amperage capacity (see battery
label).
Jump-start terminal
· Never jump-start a vehicle with a thawed or
frozen vehicle battery. The battery can explode.
A dead battery can freeze at temperatures Please read the introductory information and
around +32 °F (0 °C). heed the Warnings and Notice and on page
233.
· A battery that is frozen or was frozen, but has
since thawed, must be replaced.
· When the vehicle battery is jump-started, it
gives off hydrogen gas, which is highly explo-
sive! Always keep fire, sparks, open flame, and
smoking materials far away from vehicle batter-
ies. Never use a mobile telephone while con-
necting or disconnecting jumper cables.
· Jump-start batteries only in well-ventilated
areas. Batteries give off highly explosive hydro-
gen gas during jump-starting.
· Always route the jumper cables so that they
cannot get caught in any moving parts in the
engine compartment.
· Never short out the battery terminals by con-
necting the positive (+) and negative (-) termi- Fig. 160 In the engine compartment: Negative jump-
nals with each other. start terminal – .
· Never connect the negative cable from the oth-
The jump-start terminal for connecting the black
er vehicle directly to the negative terminal of
the dead battery, as this may cause the hydro- (negative) jump-start cable is in the engine compart-
ment → fig. 160 – .
234 Do it yourself
Your vehicle can only be jump-started or be used to which follow the letters shown in the illustration
jump-start another vehicle via this jump-start termi- → fig. 161 A – B – C – D.
nal.
Attaching jumper cables
1. Switch off the ignition in both vehicles
Using jumper cables → page 141, Starting and stopping the engine.
2. Open the battery cover, if necessary
Please read the introductory information and → page 256, Vehicle battery.
heed the Warnings and Notice and on page 3. Attach one end of the red jumper cable A to the
233. positive battery terminal → fig. 161 + on the
dead battery: 1 → .
4. Attach the other end of the red jumper cable B
to the positive battery terminal → fig. 161 +
on the good battery (booster battery): 2 .
5. Attach one end of the black jumper cable C to
the negative jump-start terminal of the vehicle
providing assistance: → fig. 161 3
(→ page 234, Jump-start terminal), or if that is
not available, to a bare metal part of the vehicle
providing assistance. This part should be con-
nected directly to the engine block.
6. Attach the other end of the black jumper cable
D to the negative jump-start terminal of the ve-
hicle receiving assistance → fig. 161 4
Fig. 161 Diagram for attaching the jumper cables:
(→ page 234, Jump-start terminal), or if that is
Dead battery 1 and booster battery 2 . not available, to a bare metal part of the vehicle
receiving assistance. This part should be con-
Key to fig. 161: nected directly to the engine block. Attach the
clamp to a point that is as far away as possible
1 Battery of the vehicle receiving starting assis- from the dead battery 1 → .
tance.
2 Battery of the vehicle providing starting assis- 7. Route the jumper cables so that they cannot get
tance. caught in any moving parts in the engine com-
partment of either vehicle.
3 Negative jump-start terminal on vehicle provid-
ing starting assistance. Starting the engine
4 Negative jump-start terminal on vehicle receiv-
— Start the engine of the vehicle with the good bat-
ing starting assistance.
tery that is providing help and let it run at idle
The dead battery must be properly connected to the speed.
vehicle's electrical system. — Turn on the ignition of the vehicle with the dead
Make certain that the vehicles are not touching each battery. If the engine starts, wait 2 to 3 minutes
other. Otherwise, electric current could flow as soon until it “runs smoothly” before removing the
as the positive battery terminals (+) are connected. jumper cables as described below → . If the en-
Use longer jumper cables if necessary. gine does not start within about 10 seconds, turn
off the ignition and wait at least 1 minute; then
The clamps on the jumper cables must have good try again. If the engine still does not start, get
contact to bare metal on the battery terminals. professional assistance.
If the engine does not start, stop the process after
10 seconds and repeat after about 1 minute. If the Before removing the jumper cables
engine still does not start, get professional assis- — Switch off the headlights (if they are on).
tance. — In the vehicle with the dead battery, switch on
5GM012723ST
The procedure for attaching and for removing the the heater fan and the rear window defroster.
jumper cables is described below. Perform each of This helps to minimize voltage spikes when the
the following steps only in the order described, cables are disconnected.
Jump-starting 235
Removing jumper cables · Always follow the instructions of the jumper ca-
With the engine running, remove the jumper cables ble manufacturer.
in reverse order to the way they were connected. · Always make sure that the battery providing
1. Disconnect the black (-) cable from the vehicle starting assistance has the same voltage as the
with the dead battery. dead battery (12 V) and about the same capaci-
ty (see battery label).
2. Disconnect the black (-) cable from the other
vehicle (vehicle with the good battery). · Batteries give off explosive hydrogen gas. Al-
ways keep fire, sparks, open flame and smoking
3. Disconnect the red (+) cable from the other ve- materials away from batteries.
hicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle
· Never connect the negative cable from the oth-
er vehicle directly to the negative battery termi-
with the dead battery. nal on the dead battery. The hydrogen gas from
5. Close the battery cover. the battery is explosive.
236 Do it yourself
authorized Volkswagen Service Facility for assis- Towing manual transmission vehicles
tance.
— Release the parking brake.
WARNING — Shift the transmission to Neutral (N).
Towing a vehicle changes the way it handles and — If possible, have the vehicle towed with the front
brakes. To help reduce the risk of an accident and wheels off the ground.
serious personal injury, note the following: — If necessary, the vehicle can also be towed with
the rear wheels off the ground → .
· The driver of the vehicle that is being towed:
— Since the brake booster also does not work Towing automatic or DSG transmission vehicles
when the engine is stopped, you will need to
— Release the parking brake.
press harder on the brake pedal to slow down
or stop. Always be alert so as not to rear-end — Shift the transmission to Neutral (N).
the towing vehicle. — Tow the vehicle only with its front wheels off the
— Will have to use considerably more force to ground → .
turn the steering wheel because the power
steering is not working. Special towing instructions for vehicles with all-
wheel drive (4MOTION)
· The driver of the vehicle that is doing the tow-
— To help prevent unnecessary damage, vehicles
ing:
with all-wheel drive (4MOTION) must be trans-
— Must accelerate gradually and gently and ported on a flatbed truck.
avoid jerking movements.
— To load the vehicle on the flatbed, use the towing
— Must not brake hard or steer sharply. eye found in the vehicle tool kit and attach it to
— Must brake earlier and more gently than in the front anchorage → page 227, Vehicle tool kit,
normal driving. → page 239, Installing the front towing eye.
Towing 237
NOTICE — When a commercial tow truck is being used, the
vehicle must only be towed with the front wheels
The drive axle turns while the vehicle is being towed lifted off the ground.
with its rear wheels off the ground. This can damage
— Follow the special instructions for towing vehicles
the automatic or DSG transmission.
with all-wheel drive (4MOTION).
· Never tow an automatic or DSG transmission ve-
hicle with the rear wheels off the ground. Towing vehicles with all-wheel drive (4MOTION)
· Tow manual transmission vehicles with the rear Vehicles with all-wheel drive (4MOTION) must be
wheels off the ground only if it is certain that no transported on a flatbed truck or trailer. Otherwise
transmission fluid can leak out. the powertrain may be damaged.
238 Do it yourself
Installing the rear towing eye Use the lug wrench to turn and tighten the tow-
ing eye.
Please read the introductory information and — When towing is finished, unscrew the towing eye
heed the Warnings and Notice and on page counterclockwise to remove it.
236. — Position the lower lip of the cover in the opening
in the bumper and carefully push the upper lip
over the edge of the opening until the cover locks
in place.
NOTICE
Always make sure the towing eye is screwed all the
way into threaded hole so that it is secure. If not, it
could be pulled out while your vehicle is being tow-
ed.
Towing 239
Driving tips while towing
Please read the introductory information and
heed the Warnings and Notice and on page
236.
Installing the front towing eye As the driver of the vehicle being towed:
— Take the towing eye, the lug wrench, and the — If your vehicle is the one being towed, the ignition
screwdriver out of the vehicle tool kit in the lug- must be switched on to keep the steering wheel
gage compartment → page 227, Vehicle tool kit. from locking. Also make sure that the turn signals,
horn, windshield wipers, and windshield washers
— Push on the left side of the cover → fig. 164 (ar- work properly.
row) so that it pops out.
— Since power steering does not work when the en-
— Remove the cover and let it hang from the bump- gine is switched off, more effort is needed to
er. steer the vehicle.
— Screw the towing eye clockwise into the threaded — Since the brake booster also does not work when
hole as far as it will go (arrow) → fig. 165 , → . the engine is stopped, you will need to press
Use the lug wrench to turn and tighten the tow- harder on the brake pedal to slow down or stop.
ing eye. Do not hit the towing vehicle.
— When towing is complete, unscrew the towing — Read and heed the information and WARNINGS in
eye counterclockwise to remove it. the towing vehicle's owner's manual.
— Position the left side of the cover in the opening
in the bumper and carefully push the right side in- As the driver of the towing vehicle:
to the opening until the cover locks into place. — Drive especially carefully and accelerate gently.
Avoid sudden driving maneuvers.
NOTICE
— Brake earlier and more gently than usual and with
Always make sure the towing eye is screwed all the light pedal pressure.
way into threaded hole so that it is secure. If not, it
— Read and heed the information and WARNINGS in
could be pulled out while your vehicle is being tow-
the owner's manual of the vehicle being towed.
ed.
240 Do it yourself
Checking and refilling the job and have the correct technical informa-
tion and the correct tools.
In the engine compartment · If you are uncertain about what to do, have the
work performed by an authorized Volkswagen
dealer, an authorized Volkswagen Service Facili-
Introduction ty, or another qualified workshop. Serious per-
sonal injury may result from improperly per-
Always position the vehicle on a firm and level sur- formed work.
face before doing any work in the engine compart- · We strongly recommend that you always have
ment. headlights and H7 bulbs replaced by a qualified
The engine compartment of a vehicle is a hazardous technician. Serious personal injury may result
area. Never do any work on the engine or in the en- from improperly performed work.
gine compartment unless you · Never open or close the engine hood if steam or
coolant is escaping. Hot steam or coolant can
— know exactly how to carry out the job,
cause serious burns. Always wait until you no
— have the correct technical information and the longer see or hear steam or coolant escaping
proper tools and supplies, and from the engine.
— are familiar with the necessary safety precautions · Always let the engine cool down completely be-
→ . fore carefully opening the hood.
If you are uncertain in any way, have the work done · Hot parts of the engine and the exhaust system
by an authorized Volkswagen dealer or an authorized will burn skin on contact.
Volkswagen Service Facility. Serious personal injury
may result from improperly performed work.
· When the engine has cooled down and you are
ready to open the hood:
WARNING — Set the parking brake and shift the transmis-
sion to Park (P) (automatic or DSG) or Neutral
Unintended vehicle movement during mainte- (manual only).
nance work can cause serious personal injuries.
— Take the vehicle key out of the ignition.
· Never work under the vehicle unless you have
— On vehicles with Keyless Access, make sure
safely secured the vehicle from moving. If you
must work under the vehicle with the wheels on that the remote control vehicle key is out of
the ground, always make sure that the vehicle is range of the vehicle and that the vehicle can-
on level ground, that all 4 wheels are chocked not be started by depressing the starter but-
to keep them from moving, and that the key is ton → page 142, Starter button.
not in the ignition. — Always keep children and others away from
· If you must work under a vehicle raised on the engine compartment and never leave
a floor jack, always make sure that the vehicle is them unsupervised.
safely supported on safety stands intended for · The engine coolant system is under pressure
that purpose that are strong enough to support when the engine is hot. Never unscrew the
the weight of the vehicle. The jack supplied with coolant expansion tank cap when the engine is
the vehicle is not strong enough for this pur- hot. Hot coolant can spray out and cause severe
pose and can collapse causing serious personal burns and other serious injuries.
injury.
— Turn the cap slowly and very carefully in
· The Start-stop system must be deactivated. a counterclockwise direction while applying
light downward pressure on the top of the
WARNING cap.
The engine compartment of any motor vehicle is — Always protect your face, hands, and arms
a potentially dangerous area and can cause serious from hot escaping coolant or steam by cover-
personal injury. ing the cap with a large, thick rag.
· Always use extreme caution when doing any · Never spill fluids on the engine or exhaust sys-
work in the engine compartment. Always follow tem when refilling. Spilling fluids onto hot parts
commonly accepted safety practices and use of the engine or exhaust system can cause
5GM012723ST
WARNING
Additional materials in the engine compartment
such as blankets can interfere with the operation
Checklist
Before any work in the engine compartment, carry
out the following steps in the order in which they
are listed → :
✓ Park the vehicle in a safe place on a firm, level
surface.
✓ Hold the brake pedal down until the engine is
switched off.
✓ Shift the transmission to Park (P) (automatic or
DSG) or Neutral (manual only) → page 148, Au-
tomatic and DSG® transmission.
✓ Set the parking brake to help prevent the vehi-
cle from moving → page 178, Using the parking
brake (Golf, Golf GTI). Fig. 166 In the footwell on the driver side: Inside en-
✓ Stop the engine and remove the key from the gine hood release lever.
ignition switch or turn off the ignition with the
starter button and remove the key from the ve-
hicle → page 141, Starting and stopping the en-
gine.
✓ Let the engine cool down sufficiently.
✓ Keep children and others away from the vehicle.
✓ Make sure the vehicle cannot move unexpected-
ly.
WARNING
Disregarding the safety-related checklist may re-
sult in serious injuries.
· Always review and follow the checklist. Follow
accepted safety practices and use common
Fig. 167 Above the radiator grille: Outside engine hood
sense.
release.
WARNING
If the hood is not closed properly, it could fly up
and block your view while you are driving. This can
lead to a crash and serious personal injuries.
· After closing the engine hood, check that the
hood release lever is properly latched into the Fig. 168 In the instrument cluster display: Engine hood
hood latch. The engine hood must be flush with open or not properly closed.
the surrounding auto body parts.
When the ignition is switched on, several warning
· If you ever notice that the hood latch is not
and indicator lights come on briefly for a function
properly secured when the vehicle is moving,
stop at once and close it. check. They go out after a few seconds.
If the engine hood is not closed properly, the vehicle
· Never let anyone get in the way of the hood
icon appears in the instrument cluster display indi-
when closing it.
cating the engine hood is open → fig. 168. Stop!
NOTICE Open and close the engine hood again.
The icon may still be displayed even after the igni-
· Make sure the windshield wipers are switched off tion is switched off. The instrument cluster display
and the windshield wiper arms are resting on the goes out a short time after the vehicle has been
windshield before you open the hood. Otherwise, locked.
the windshield wipers and the hood may be dam-
aged. WARNING
· Always put the windshield wiper arms down
Failure to heed warning lights or other warnings
against the windshield before driving the vehicle.
can result in a collision and serious personal injury.
NOTICE · Never ignore warning lights or text WARNINGS.
Before opening or closing the engine hood, make · Always stop the vehicle as soon as it is safe to
sure there is enough room to do so, for example do so.
when the vehicle is in a garage.
WARNING
Improper use of operating fluids and equipment
can cause accidents, serious personal injuries,
burns and/or poisoning.
· Always store vehicle care products in a safe
place in original containers that are securely
closed.
· To reduce the risk of poisoning, never use emp-
ty food or beverage containers that might mis-
lead someone into drinking from them.
· Always keep vehicle care products out of the
reach of children.
Fig. 169 In the engine compartment: Cap of the wind-
· Always read and heed all the instructions and all
shield washer fluid reservoir.
WARNINGS on the package before using vehicle
care products.
Check the windshield washer fluid level regularly
· When using products that give off harmful and refill as necessary.
fumes, always work outdoors or in a well venti-
lated area. There is a filter screen in the filler neck of the wind-
shield washer fluid reservoir. The screen helps to
· Never use fuel, turpentine, engine oil, nail polish keep large particles and debris from getting into and
remover or other volatile fluids for vehicle care. clogging the windshield washer nozzles when add-
They are poisonous and highly flammable. They ing windshield washer fluid. Take the screen out on-
could cause fires and explosions! ly to clean it. If the screen is damaged or missing,
have it replaced immediately, otherwise the system
NOTICE may become clogged and not work properly.
· Only refill with suitable operating fluids. When — Open the engine hood → page 241, In the en-
changing or topping off fluids, make sure that you gine compartment.
pour the fluids into the correct reservoirs. Adding — The windshield washer fluid reservoir can be iden-
incorrect fluids will cause serious malfunctions tified by the symbol on its cap → fig. 169.
and engine damage! Under no circumstances
should you mix up operating fluids. Otherwise se- — Check if there is still enough windshield washer
rious malfunctions and engine damage can occur! fluid in the reservoir.
— Refill with clear water (not distilled water) and an
· Accessories and other things installed in front of
appropriate windshield washer fluid that is rec-
the cooling air intakes impair the efficiency of the
engine coolant. The engine can overheat under ommended by Volkswagen → . Follow the di-
high outside temperatures or under high engine rections on the container.
loads! — In cold weather, always use a special windshield
washer antifreeze solution that will help keep the
Leaking operating fluids can pollute the envi- water from freezing → .
ronment. Collect leaking operating fluids in
suitable containers and dispose of them properly in Recommended cleaners
accordance with applicable environmental laws and
— For the warmer months, Windscreen Clear Summ-
regulations.
erG 052 184 A2 or equivalent. Mixing ratio 1:100
(1 part concentrate to 100 parts water) in the
windshield washer reservoir.
— All-season Windscreen ClearG 052 164 M2 or
equivalent. Mixing ratio in winter to 0 °F (-18 °C)
about 1:2 (1 part concentrate to 2 parts water),
5GM012723ST
Engine oil
Introduction
WARNING
Improper handling of engine oil can cause severe
burns and other serious injuries.
The engine oil used must conform to exact specifi- new developments and changes. Volkswagen there-
cations. fore recommends that you have the engine oil
changed by an authorized Volkswagen dealer or an
Using the proper engine oil is important for the
authorized Volkswagen Service Facility.
functionality and service life of the engine. Your en-
gine was factory-filled with a high-quality multi- Engine oil quality is based not only on requirements
grade oil which can usually be used throughout the for engines and exhaust treatment systems, but also
entire year. on fuel quality. Engine oil comes into contact with
fuel and fuel residue in all internal combustion en-
Engine oils are constantly being improved. Author-
gines, causing engine oil to age and its lubricating
ized Volkswagen dealers and authorized Volkswagen
qualities to deteriorate.
Service Facilities are always up-to-date regarding
At the time this Manual was printed, the engine oils tal of no more than 1/2 quart (0.5 liter) of a high-
available in the U.S. that meet these Volkswagen quality “synthetic” oil that meets ACEA A3/B4 or
standards are “synthetic” oils. This does not mean, API SN (API SM) specifications and has a viscosity
however, that any “synthetic” engine oil will meet grade that matches the approved viscosity for
Volkswagen standards. Always use an approved oil your vehicle's engine listed in the table .
that expressly complies with the Volkswagen oil
quality standard that applies to your vehicle's en-
· If there is no oil available that has a viscosity
grade of SAE 0W-20, you may add a total of no
gine. more than 1/2 quart (0.5 liter) of an engine oil
that meets the oil quality standard VW 502 00 or
General recommendations
VW 504 00 and has a viscosity grade of
If engine oil that meets the applicable Volkswagen SAE 0W-30, SAE 5W-30, or SAE 5W-40.
oil quality standard and viscosity grades are not
available in your area, be sure to use a viscosity — Using oil with a viscosity grade other than
grade suitable for the climate, season, and operating SAE 0W-20 may cause vehicle emissions and
conditions that exist where the vehicle is used. Make fuel consumption to increase slightly. Only use
sure the oil and viscosity grades meet the quality other oils in case of emergency!
standard listed in the table . If none is available that · Use only an engine oil that expressly complies
meets this engine oil specification, see the informa- with the Volkswagen oil quality standard specified
tion in → . for your vehicle's engine. Using any other oil can
Volkswagen recommends engine oils. cause serious engine damage that will not be cov-
ered by any Volkswagen Limited Warranty.
NOTICE · Do not mix any lubricants or other additives into
the engine oil. Doing so can cause engine dam-
· If you need to add oil and there is none available age! Damage caused by these kinds of additives
that expressly meets the Volkswagen oil quality are not covered by any Volkswagen Limited War-
standard your engine requires, you may add a to- ranty.
Changing engine oil frequently if you often drive short distances, in dusty
areas or in stop-and-go traffic, or if you use your ve-
hicle where temperatures stay below freezing for
Please read the introductory information and long periods.
heed the Warnings and Notice on page 246.
Volkswagen recommends that you have your oil and
The engine oil must be changed according to the in- oil filter changed by an authorized Volkswagen deal-
tervals specified in your → Warranty and Mainte- er or an authorized Volkswagen Service Facility
nance. → . They have the required expertise and special
tools and will dispose of the old oil properly.
Changing oil at regular intervals is very important
because the lubricating properties of oil decrease Detergent additives in the oil will make fresh oil look
gradually during normal vehicle use. If you are not dark after the engine has been running a short time.
sure when to have the oil changed, ask your author- This is normal and no reason to change engine oil
ized Volkswagen dealer or authorized Volkswagen more often.
5GM012723ST
Service Facility.
Sometimes, engine oil should be changed more of-
ten than specified for normal use. Change oil more
· Drain the oil into a container designed for this Under normal conditions, the rate of oil consump-
purpose, one large enough to hold at least the tion depends on oil quality as well as viscosity, en-
total amount of oil in your engine. gine speed (rpm), outside temperature, road condi-
tions, the amount of oil dilution caused by con-
· To reduce the risk of poisoning, never drain the
densed water or fuel residue, and oxidation of the
oil into empty food or beverage containers that
oil. Oil consumption may increase with engine wear
might mislead someone into drinking from
over time, until replacement of worn engine parts
them.
may become necessary.
· Always use an oil that has been specifically ap-
Volkswagen recommends that you to check the en-
proved for your vehicle → page 246, Engine oil
gine oil level at regular intervals, preferably every
specifications.
time you fill the fuel tank, and always before a long
· Engine oil is poisonous and must be stored out trip. Your vehicle may consume engine oil depending
of the reach of children. on several variables. A maximum of 1 quart per
· Continuous contact with used engine oil is 1200 miles (1 liter per 2000 km) would be consid-
harmful to your skin. Always protect your skin ered normal. New vehicles may consume more oil
by washing thoroughly with soap and water. over the first 3000 miles (5000 km).
Before changing the oil, first make sure you The oil pressure warning light is not an indicator of
know where you can properly dispose of the low engine oil level. If the warning light stays on or
old oil. flashes while driving (above 1500 rpm), a chime will
sound. It indicates that the oil pressure is too low.
Dispose of the old oil in an environmentally- Stop the engine in a safe place immediately, check
responsible manner. Never dump the old oil the engine oil level and add oil if necessary. If the
on garden soil, in wooded areas, in the street, into engine oil level is normal, but the light continues to
streams, rivers, or bodies of water, or down sewage flash, do not keep driving or let the engine idle, as
drains. damage may occur.
Recycle used oil by taking it to a collection fa- If you believe your engine uses too much oil, we rec-
cility for used engine oil in your area, or con- ommend that you consult your authorized Volkswa-
tact an authorized Volkswagen dealer or an author- gen dealer or authorized Volkswagen Service Facility
ized Volkswagen Service Facility. so that the cause of your concern can be properly di-
agnosed. Please keep in mind that accurate meas-
Volkswagen recommends that you always urement of oil consumption requires great care and
have your oil and oil filter changed by an au- may take some time. Your authorized Volkswagen
thorized Volkswagen dealer or an authorized Volks- dealer and authorized Volkswagen Service Facility
wagen Service Facility. They have the required ex- have instructions for how to measure oil consump-
pertise and special tools and will dispose of the old tion accurately.
oil properly.
Depending on the way the vehicle is driven
and the operating conditions, oil consumption
can be up to 1 quart per 1200 miles (1 liter per
2000 km). Consumption may be higher for new vehi-
cles during the first 3000 miles (5000 km).
· Always make certain that you screw the cap of The yellow indicator light comes on.
the engine oil filler opening back on tightly after
— Stop!
adding oil and that the dipstick has been pushed
all the way back into the in the guide tube. This — Switch off the engine.
helps prevent engine oil from leaking onto the — Check the engine oil level → page 249.
hot engine when the engine is running.
— If necessary, contact an authorized Volkswagen
dealer or an authorized Volkswagen Service Facili-
NOTICE ty for assistance.
· Do not start the engine if the engine oil level is in
range → fig. 170 A . Contact an authorized Volks- Engine oil system malfunction
wagen dealer or an authorized Volkswagen Serv- The yellow indicator light flashes.
ice Facility. Otherwise the catalytic converter and
engine can be damaged! — Have the engine oil sensor checked by an author-
ized Volkswagen dealer or an authorized Volkswa-
· When changing or topping off fluids, make sure gen Service Facility.
that you pour the fluids into the correct reser-
voirs. Adding the wrong type of operating fluids WARNING
will cause serious malfunctions and engine dam-
age. Failure to heed warning lights and instrument
cluster text messages can cause the vehicle to
The engine oil level should never be in range break down in traffic and result in a collision and
→ fig. 170 A . Otherwise oil can be drawn in serious personal injury.
by the crankcase ventilation system and enter the · Never ignore warning lights or text WARNINGS.
atmosphere via the exhaust system.
· Always stop the vehicle as soon as it is safe to
do so.
NOTICE
Never mix Genuine Volkswagen coolant additives
with coolants that are not approved by Volkswagen.
· If the fluid in the coolant expansion tank is not
pink-colored (the color comes from the mixture of
the purple coolant additive with distilled water)
but is, for example, brown instead, the suitable
engine coolant was mixed with another engine
coolant that is not suitable. In this case, have the Fig. 173 Coolant expansion tank cap in the engine
engine coolant changed immediately. Otherwise, compartment.
serious malfunctions or damage to the engine and
cooling system could occur. If the coolant level drops too low, the engine coolant
level/temperature warning light comes on.
Engine coolant and coolant additives can harm
Preparations
the environment. Catch any leaking operating
fluids and dispose of them correctly according to en- — Park the vehicle on level ground.
vironmental regulations. — Always let the engine cool down → .
— Open the engine hood → page 241, In the en-
gine compartment.
Checking engine coolant level and — There is a symbol on the cap of the engine
topping off coolant expansion tank → fig. 173.
WARNING NOTICE
Hot steam and hot engine coolant can cause seri-
ous burns.
· Use distilled water only when adding coolant! All
other types of water contain chemical compounds
· Never open the hood if you see steam or cool- that can cause extensive corrosion damage to the
ant escaping from the engine compartment. Al- engine. This can even lead to engine failure. If you
ways wait until you no longer see or hear steam have added non-distilled water, take the vehicle
or coolant escaping from the engine. immediately to an authorized Volkswagen dealer
· Always let the engine cool down completely be- or an authorized Volkswagen Service Facility to
fore carefully opening the hood. Hot compo- have the coolant system drained, flushed, and re-
nents will burn skin on contact. filled completely with the proper coolant.
· When the engine has cooled down and you are · Refill engine coolant only up to the top edge of
ready to open the hood: the marked fill range → fig. 172. Excess engine
coolant may be forced out of the engine cooling
— Firmly apply the parking brake and shift the system when it gets hot and cause damage.
transmission to Park (P).
— Take the vehicle key out of the ignition.
· In the case of significant engine coolant loss, refill
engine coolant only when the engine is complete-
— On vehicles with Keyless Access, make sure ly cooled down. Significant engine coolant loss is
that the remote control vehicle key is out of a sign of leaks in the cooling system. Have the en-
range of the vehicle and that the vehicle can- gine cooling system checked immediately by an
not be started by depressing the starter but- authorized Volkswagen dealer or an authorized
ton → page 142, Starter button. Volkswagen Service Facility. Otherwise the engine
— Always keep children and others away from may be damaged!
the engine compartment and never leave · Do not refill engine coolant if there is no coolant
them unsupervised. in the expansion tank. Air could enter the cooling
system. Do not drive the vehicle! Seek expert as-
· The engine coolant system is under pressure
sistance. Failure to do so can result in engine
when the engine is hot. Never unscrew the
coolant expansion tank cap when the engine is damage.
hot. Hot coolant can spray out and cause severe · When changing or topping off operating fluids,
burns and other serious injuries. make sure that you pour the fluids into the cor-
rect reservoirs. Serious malfunctions and engine
— Turn the cap slowly and very carefully in
damage can result if you pour operating fluids in-
a counterclockwise direction while applying
to the wrong reservoir.
light downward pressure on the top of the
cap.
Fig. 174 In the engine compartment: Brake fluid reservoir cap (cap design may vary depending on vehicle equip-
ment).
Brake fluid absorbs water from the air over time. Volkswagen therefore recommends that you use
Too much water in the brake fluid will damage the brake fluid that expressly complies with VW Stand-
brake system. Water also lowers the boiling point of ard 501 14 for optimum brake system performance
the brake fluid. Too much water in the brake fluid over the long term.
can cause vapor lock during heavy brake use or hard
braking. Vapor lock reduces braking performance, in- Brake fluid level
creases stopping distances and can even cause total The fluid level in the transparent brake fluid reser-
brake failure. Your safety and the safety of others voir must always be between the MIN and MAX
depends on brakes that are working properly at all marking → .
times → .
On some vehicles, engine components may partially
Brake fluid specifications block the view of the brake fluid reservoir and make
it impossible to see the brake fluid level. If you can-
Volkswagen has developed a special brake fluid that
not clearly see the brake fluid level in the brake fluid
is optimized for the brake system in your Volkswa-
reservoir, please see an authorized Volkswagen deal-
gen. Volkswagen recommends that you use brake
er or authorized Volkswagen Service Facility.
fluid that expressly conforms to quality standard VW
Standard 501 14 for optimum performance of the The brake fluid level drops slightly when the vehicle
brake system. Check the information on the contain- is being used as the brake pads wear and the brakes
er for the brake fluid you want to use to make sure it are automatically adjusted.
meets the requirements for your vehicle.
Changing brake fluid
Brake fluid that complies with VW Standard 501 14
Brake fluid must be changed according to the serv-
can be purchased from your authorized Volkswagen
ice schedule in your → Warranty and Maintenance.
dealer or authorized Volkswagen Service Facility.
Have the brake fluid checked by an authorized
If this special brake fluid is not available you may – Volkswagen dealer or an authorized Volkswagen
under these circumstances – use another high qual- Service Facility. Refill only with new brake fluid that
ity brake fluid that complies with U.S. Federal Motor meets the standards listed above.
Vehicle Safety Standard (FMVSS) 116 DOT 4 Class 6
→ . WARNING
Please note, however, that not all brake fluids that Brake failure and reduced brake performance can
comply with U.S. Federal Motor Vehicle Safety be caused by not having enough brake fluid in the
Standard (FMVSS) 116 DOT 4 Class 6 have the same reservoir or by old or incorrect brake fluid.
chemical composition. Some of these brake fluids
can contain chemicals that could, over time, degrade
· Have the brake system and brake fluid level
checked regularly.
5GM012723ST
Introduction WARNING
Working on the batteries or the electrical system
The standard 12 Volt vehicle battery is part of the in your vehicle can cause serious acid burns, fires,
vehicle electrical system. explosions, or electrical shocks. Always read and
Never do any work on the vehicle electrical system heed the following WARNINGS and safety precau-
unless you tions before working on the batteries or the elec-
trical system.
— know exactly how to carry out the job,
— have the correct technical information and the
· Before working on the electrical system, always
switch off the ignition and all electrical con-
proper tools, and
sumers and disconnect the negative (-) cable
— are familiar with the necessary safety precautions from the standard 12 Volt battery.
→ !
· When you change a light bulb, always switch off
If you are uncertain in any way, have the work done the light first.
by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Serious personal injury
· Always keep children away from battery acid
and vehicle batteries in general.
may result from improperly performed work.
· Always wear eye protection. Never let battery
Location of the vehicle battery acid or lead particles come into contact with
The 12 Volt vehicle battery is in the engine compart- your eyes, skin, or clothing.
ment. · Sulfuric battery acid is very corrosive. It can
burn unprotected skin and cause blindness. Al-
Explanation of the warnings on the vehicle battery ways wear protective gloves and eye protection.
Always wear eye protection! To reduce your risk of injury, never tilt the bat-
teries, as this could spill acid through the vents
Battery acid is highly corrosive. Always wear and burn you.
protective gloves and eye protection! · If you get battery acid in your eyes or on your
Fire, sparks, open flame, and smoking are skin, immediately rinse with cold water for sev-
prohibited! eral minutes and then get immediate medical
attention. If you swallow any battery acid, get
When a battery is charged, it produces hydro-
medical attention immediately.
gen gas which is highly explosive!
Always keep children away from battery acid · When disconnecting the batteries from the ve-
and vehicle batteries! hicle electrical system, always disconnect the
· A highly explosive mixture of gases is given off Check the electrolyte level of the battery regularly if
when the battery is being charged. the vehicle has high mileage (km), in places with
· Do not smoke and avoid fires, sparks, and open a warm climate, and if the vehicle has an old battery.
flames when working. Never create sparks or Otherwise the vehicle battery does not require
electrostatic charges when handling cables and maintenance.
electrical equipment. Never short circuit the
battery terminals. High-energy sparks can cause Preparations
serious personal injury. — Prepare the vehicle for work in the engine com-
· Never use or attempt to charge a damaged or partment → page 241, In the engine compart-
frozen battery, or a battery that was frozen but ment.
has thawed. Charging a frozen or thawed bat- — Open the engine hood → in Introduction on
tery could cause explosions and chemical burns! page 241.
Replace damaged or frozen vehicle batteries
immediately. A dead battery can freeze at tem- Checking the vehicle battery acid level
peratures around +32 °F (0 °C).
— If the lighting conditions are poor, use a flashlight
· If the battery has a vent line or tube, make sure so that you can clearly see the battery acid level
that it is properly connected to the battery. indicator and tell what color it is. Never use an
open flame or an unprotected light source.
WARNING — The round battery window (“acid level indicator”)
California Proposition 65 Warning on the top of the battery changes color, depend-
ing on the battery's electrolyte level.
· Battery posts, terminals, and related accessories
contain lead and lead components, chemicals Light yellow or colorless Battery electrolyte level is
known to the State of California to cause cancer too low. The vehicle battery may need to be
and reproductive harm. Wash your hands after replaced. Have it checked by an authorized
handling. Volkswagen dealer or an authorized Volkswa-
gen Service Facility.
NOTICE Black Battery electrolyte level is satisfactory.
Have the battery replaced by an authorized Volkswa- The onboard electrical system management cannot
gen dealer or an authorized Volkswagen Service Fa- always keep the battery from being drained. For ex-
cility. ample, the battery will drain if the engine is not run-
ning, but the ignition is switched on or the parking
Disconnecting the vehicle battery lights are left on for a long time when parked.
If the battery must be disconnected from the vehi- What drains the vehicle battery?
cle's electrical system, note the following:
— Long periods when the engine is not running, es-
— Switch off all electrical systems and devices and pecially when the ignition is on.
the ignition.
— Using electrical systems or devices when the en-
— Unlock the vehicle before disconnecting the bat- gine is switched off.
tery; otherwise the alarm system will go off.
— Leaving the vehicle unlocked for several days
— First disconnect the negative cable (-) and then when not in use.
the positive cable (+) → .
— Leaving the selector lever for a long period of
Connecting the vehicle battery time in any position other than Park (P) when the
ignition is switched off → page 149, Automatic or
— Prior to reconnecting the battery, switch off all
DSG® transmission selector lever.
electrical systems and devices and the ignition.
— Connect the positive cable (+) first and then the WARNING
negative cable (-) → .
Failure to use the proper battery with proper
After the battery is connected and the ignition is mounting and connections may cause short cir-
switched on, different indicator lights may light up. cuits, fires, and serious personal injuries.
They should go out after you drive a short distance
at 10–12 mph (15–20 km/h). If the indicator lights · Always use only maintenance-free or cycle-free,
leak-proof batteries with the same specifica-
NOTICE NOTICE
Failure to heed warning lights or text WARNINGS
· Never disconnect the vehicle battery or connect
can result in vehicle damage.
2 vehicle batteries to each other when the igni-
tion is switched on or the engine is running. Doing
this may damage the electrical system or elec-
tronic components.
· Never use a vehicle battery that does not meet
the specifications for the vehicle battery for your
vehicle. Using the wrong battery can damage the
electrical system or electronic components and
cause electrical malfunctions.
· Never connect power generating equipment, such
as a solar panel or battery charger, to the 12 Volt
socket in order to charge the vehicle battery. This
can damage the vehicle's electrical system.
change any wheel or tire on the mount or change any wheel or tire
vehicle, even if the reinstalled or on the vehicle, even if the reinstal-
lock Brake System (ABS) sensors to than the other (such as when tow-
monitor the tread circumference ing a trailer).
Fig. 176 On the driver door jamb: Location of the tire inflation pressure label.
The correct tire inflation pressure for warm, the pressure will be higher
the factory-installed tires is listed on than when the tires are cold.
a label. The factory-installed tires Do not reduce the tire pressure on
may be summer, winter, or all-sea- warm tires to match the required
son tires. The label → fig. 176 is on cold tire inflation pressure. The tire
the driver door jamb. inflation pressure would then be too
Under- or over-inflation significantly low and could cause sudden tire fail-
shortens the service life of your tires ure and blowout.
and affects the handling of the vehi-
cle → . The correct tire pressure is Checking tire inflation pressure
very important, particularly when Always check the tire pressure only
the vehicle is driven at higher on “cold” tires when the vehicle has
speeds. Incorrect tire pressure caus- not been driven more than a couple
es increased wear and even sudden of miles (kilometers) at low speed
tire failure and blowouts. within the last 3 hours.
— Check tire inflation pressure regu-
Therefore, tire pressure should be
checked at least once a month and larly and on cold tires. Check all
always before long trips. the tires, including the compact
spare, if any. In colder climates tire
The specified tire inflation pressure
pressure should be checked more
applies to a cold tire. When tires are
often, but only when the tires are
The Tire Pressure Monitoring System the above figures and the tire pres-
(TPMS) is configured at the factory sures listed on the tire inflation
with the correct tire inflation pres- pressure label, the pressures listed
sure applicable for the vehicle mod- on the label are the ones you should
el, engine and factory-installed tires. use. The listed pressure applies to all
The tire inflation pressure is listed on road tires. The Tire Pressure Moni-
the tire inflation pressure label on toring System (TPMS) must be recali-
the driver door jamb → fig. 176. The brated whenever you change or ad-
tire inflation pressures for the road just the cold tire inflation pressures
tires are listed on this label. The in- or remove and remount or change
flation pressure for the compact any wheel or tire on the vehicle,
spare is as specified on the tire pres- even if the reinstalled or replace-
sure label or on a separate label for ment wheels and tires are identical
the compact spare, if there is one. In to those that were removed and
the event of a discrepancy between even if the tire pressure does not
for winter operation once the tread · Never drive a vehicle when the
tread on any tire is worn down to
necessary.
Tire wear and damage
Tire wear
Please read the introductory in- Tire wear depends on several fac-
formation and heed the Warnings tors, including:
and Notice on page 269. — Drivingstyle.
Wheel rim and tire damage is often — Unbalanced wheels.
difficult to see. Unusual vibrations — Wheel alignment.
or pulling to one-side can be an indi-
cation of tire damage → . Driving style – Fast cornering, hard
acceleration and braking increase
— If you suspect tire damage, imme- tire wear. If you experience in-
diately reduce speed! creased tire wear under normal driv-
— Check tires and wheel rims for
ing conditions, have the vehicle sus-
damage. pension checked by an authorized
— If a tire is damaged, do not drive Volkswagen dealer or an authorized
any farther. Change the damaged Volkswagen Service Facility.
wheel → page 299, Changing Unbalanced wheels – The wheels on
a wheel. If necessary, get expert a new vehicle are balanced. When
assistance. driving, however, various conditions
— If no external damage is visible, can cause a wheel to become unbal-
slowly and carefully drive to the anced. Unbalanced wheels can cause
nearest authorized Volkswagen wear to the steering and suspension
dealer, authorized Volkswagen systems. Have all wheels rebalanced.
Service Facility, or other qualified A wheel must always be rebalanced
workshop and have the vehicle if a new tire has been mounted.
checked.
Tire labeling
Please read the introductory information and heed the Warnings and No-
tice on page 269.
Winter tires improve the handling always have winter tires or all-sea-
characteristics of your vehicle signif- son tires installed on all 4 wheels on
Occupant loading and distribution for vehicle normal load for various desig-
nated seating capacities
Designated seating ca- Vehicle normal load, Occupant distribution in
pacity, number of occu- number of occupants a normally loaded vehi-
pants cle
2, 3, or 4 2 2 in front
5 3 2 in front, 1 in back
Wheel trim
Introduction
WARNING
Unsuitable wheel covers and improper installation Fig. 181 Pulling the hubcap off.
of wheel covers can cause accidents and severe in-
juries.
· Improperly installed wheel covers can come
loose while driving and endanger other moto-
rists and cyclists.
· Do not use damaged wheel covers.
· Always make sure that the flow of air for brake
system cooling is not blocked or reduced before
installing wheel covers. This applies to both fac-
tory-installed wheel covers and aftermarket
wheel covers. Insufficient air supply may signifi-
cantly increase stopping distance.
NOTICE
To help prevent damage to the vehicle, be careful
Fig. 182 Twisting the hubcap off.
when removing wheel covers and be sure to install
them properly.
The hubcaps are designed to protect the wheel bolts
and should be installed again after a wheel change.
Depending on the vehicle model, the hubcaps can
either be pulled off → fig. 181 or removed by twist-
ing → fig. 182.
Wheel covers
Please read the introductory information and
heed the Warnings and Notice and on page
298.
Please read the introductory information and — Push the adapter all the way over the anti-theft
heed the Warnings and Notice on page 299. wheel bolt.
— Slide the lug wrench onto the adapter until it
stops.
— Holding the lug wrench at the end, loosen the
wheel bolt by turning it counterclockwise about 1
complete turn (360°) → .
The jack must be positioned at one of the 4 lift The vehicle may only be lifted by a jack positioned at
points located behind the markings on the vehicle one of the 4 jack lift points.
body (2 on each side as shown in → fig. 187). You
must use the lift point closest to the wheel being
changed → .
WARNING
Improper use of your vehicle jack can cause the
vehicle to fall off the jack leading to serious per-
5GM012723ST
The jack must be positioned at one of the 4 lift 3. Automatic or DSG transmission: Shift the trans-
points located behind the markings on the vehicle mission to Park (P) → page 149, Automatic or
body (2 on each side as shown in → fig. 189). You DSG® transmission selector lever.
must use the lift point closest to the wheel being 4. Set the parking brake to help prevent the vehi-
changed → . cle from moving → page 178, Using the parking
The vehicle may only be lifted by a jack positioned at brake (Golf, Golf GTI).
one of the 4 jack lift points. 5. Stop the engine and remove the key from the
ignition switch or turn off the ignition with the
Checklist starter button and remove the key from the ve-
For your own safety and that of your passengers, hicle → page 141, Starting and stopping the en-
carry out the following steps in the order listed gine.
→ : 6. Manual transmission: Shift into a gear
1. Find a level spot on firm ground for lifting the → page 147, Manual transmission.
vehicle. 7. Block the diagonally opposite wheel with
2. Straighten the steering wheel so that the front chocks or other suitable things.
wheels point straight forward. 8. Loosen the wheel bolts of the wheel to be
changed → page 301, Wheel bolts.
WARNING
Wheel bolts that are tightened or installed im-
properly can come loose, causing loss of vehicle
control, a crash, and serious personal injury.
· Always keep wheel bolts and threads in the
wheel hub clean and free of oil and grease. The
wheel bolts must turn easily and must be tight-
ened with the right torque.
· Use the hexagonal socket in the screwdriver
handle only to turn the wheel bolts when they
are loose, never to loosen them or tighten them
firmly.
WARNING
Fig. 191 Changing a wheel: Remove previously loos-
Improper use of a compact spare wheel can cause
ened wheel bolts using the screwdriver handle.
loss of vehicle control, a crash or other accident,
Removing the wheel and serious personal injury.
— Review the checklist → page 300, Preparations · Never use a compact spare wheel if it is dam-
aged or worn down to the wear indicators.
for changing a wheel.
— Loosen the wheel bolts → page 301, Wheel bolts. · Never drive faster than 50 mph (80 km/h) with
a compact spare wheel. Avoid full-throttle ac-
— Lift the vehicle → page 302, Lifting the vehicle celeration, heavy braking, and fast cornering!
with the vehicle jack (Golf) or → page 304, Lifting
the vehicle with the vehicle jack (Golf GTI). · Never drive more than 125 miles (200 km) if
a compact spare wheel is installed.
— Completely unscrew and remove the previously
loosened wheel bolts using the hexagonal socket · Replace the compact spare with a normal wheel
and tire as soon as possible. Compact spare tires
in the screwdriver handle → fig. 191. Place the
are designed for brief use only.
wheel bolts on a clean surface.
— Remove the wheel.
Vehicle care · Always read and heed all the instructions and all
WARNINGS on the package.
a different sponge or wash mitt. Always use a wet cloth or sponge. For best results
Use a cleaning shampoo for very stubborn dirt only. use soapy water.
NOTICE
To help prevent vehicle damage in a car wash:
· Compare the vehicle track width with the dimen-
sions of the guide rails in the car wash to help
prevent damage to wheel rims and tires!
· Switch off the rain sensor before driving the vehi-
cle through a car wash → page 120, Rain sensor.
· Make sure there is enough clearance for the Fig. 193 In the trunk lid: Location of the rear view
height and width of the vehicle. camera (depending on equipment). Under the Volks-
· To help prevent paint damage to the engine hood, wagen emblem or above the rear license plate.
place wiper blades against the windshield after
they have dried. Do not let them snap back into Windows and outside mirrors
place. Use a commercially available alcohol-based window
· Fold the outside mirrors toward the vehicle body. cleaner or a silicone remover to remove rubber, oil,
grease and silicone deposits from the windows and
· Lock the trunk lid to help prevent unintentional outside mirrors → .
opening in the car wash.
Dry windows and mirrors with a clean chamois or
Wash the vehicle only at specifically designat- a lint-free cloth. Do not use a chamois that has been
ed wash locations to help prevent water con- used to wipe painted surfaces because it will have
taminated with oil, grease and fuel from entering absorbed an oily residue that will smear the glass
the storm drain sewer system. In some areas it is surfaces.
against the law to wash motor vehicles anywhere
Remove snow from all windows and outside mirrors
than other than at specified designated car washing
with an appropriate brush. When using an ice scra-
locations.
per, always scrape in one direction by pushing the
scraper away from you. Dirt can scratch the glass
when pulling the scraper backward. The best way to
remove ice is with a deicer spray.
creams also nourish the leather, let it breathe, keep solution1). After cleaning, always give the safety
Electrical components and connectors that could be · When cleaning the horn pad and instrument
panel, use only a soft, dry cloth or a cloth mois-
damaged by incorrect cleaning or handling are in-
tened with plain water.
stalled in power seats and heated seats → . This
can also result in damage to other parts of the vehi-
cle electrical system. WARNING
Please note the following when it comes to the care Damage to safety belts reduces their overall effec-
and preservation of the upholstery → : tiveness and increases the risk of serious personal
injury and death whenever the vehicle is being
— Do not use power washers, steam cleaners, or used.
cooling spray.
— Do not turn on the seat heating to dry the seats.
· Check the condition of all safety belts and buck-
les regularly. If you notice that the safety belt
— Do not use detergent pastes or mild detergent webbing, hardware, retractor, buckle, or any
solutions. other part of the safety belts is damaged, im-
— Do not wet the surface completely. mediately have an authorized Volkswagen deal-
er or authorized Volkswagen Service Facility re-
— Open Velcro® fasteners can damage upholstery, place the safety belt with the correct replace-
fabric, and trim. Before you get into the vehicle, ment belt for your vehicle model and model
close all Velcro® fasteners that could come into year.
contact with upholstery fabrics and cloth trim.
· Never use chemical cleaning agents, solvents, or
— Sharp-edged objects and items on clothing and any substance that may damage or weaken the
belts (such as belt clips, mobile phone cases, zip- safety belt webbing or any other parts of the
pers, rivets, and rhinestones) can damage uphols- safety belt. Never let the belts come into con-
tery material and fabric trim. To help prevent tact with corrosive fluids or sharp objects. Oth-
damage, do not let such items come into direct erwise, the safety belt webbing will be signifi-
contact with the upholstery and fabric trim. cantly weakened.
— In the event of uncertainty, contact your author- · After cleaning, always give the safety belts time
ized Volkswagen dealer or authorized Volkswagen to dry completely before letting them retract.
Service Facility.
led on the vehicle when it was originally manufac- Material. Special handling may apply – see http://
tured. www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling
SIG, Inc.
NOTICE
Important vehicle labels
Improper vehicle care and use, as well as improper
Factory-installed safety certificates, stickers, and changes to the vehicle, can result in damage to the
signs containing important information regarding vehicle.
vehicle operation can be found in the engine com- · Obey all applicable legal requirements.
partment and on certain vehicle components, such
as inside the fuel filler flap, on the passenger sun vi- · Perform service according to the specifications in
the → Warranty and Maintenance.
sor, in the driver door jamb, or on the luggage com-
partment floor. · Read your Owner's Manual and heed all WARN-
INGS.
— Do not remove, alter, or make unusable or illegi-
ble any safety certificates, stickers, and labels.
— If vehicle components bearing safety certificates,
stickers, or labels are replaced, make certain that Air conditioning system oper-
the firm doing the work attaches new conforming
certificates, stickers, or labels to the same part of
ating fluids
the new components.
Refrigerant
Safety Compliance Certification Label A label in your engine compartment identifies the
A safety certificate affixed to the door jamb in the type and amount of refrigerant included in your ve-
driver door confirms that at time of production all hicle's air conditioning system. The label is at the
necessary safety standards and requirements of the front of the engine compartment, near the refriger-
traffic safety agency of the respective country were ant cap.
met. The month and year of production as well as Warning: System should only be serviced by
the vehicle identification number may be listed as trained technicians.
well. Refrigerant type.
Radiator fan and high voltage warning sticker
Lubricant type.
A warning sticker about the radiator fan and the
high voltage of the electrical system is in the engine
See service information (available at author-
compartment next to the engine hood release. The
ized Volkswagen dealers or Volkswagen Serv-
vehicle ignition system complies with the Canadian
ice Facilities).
standard ICES-002.
Only trained technicians may service the air
Tire inflation pressure label conditioning system.
A tire inflation pressure label is on the driver door Flammable refrigerant.
jamb → page 260, Tires and wheels.
Properly dispose of all components and never
Fuel grade sticker permit salvaged or recycled components to
An information sticker listing the minimum required be installed in your vehicle.
fuel grade for your vehicle → page 222, Refueling.
Air conditioning system lubricant
WARNING The compressor of your air conditioning system con-
tains up to about 7 oz. (210 ml) of lubricant. The
Disregarding or exceeding stated values for
specific type and amount of lubricant used in your
weights, loads, dimensions and maximum speed
vehicle's compressor can be found in:
may result in accidents and serious personal inju-
ries. https://erwin.vw.com
WARNING WARNING
Improper vehicle care and use, as well as improper The air conditioning system should only be serv-
changes to the vehicle, increase the risk of acci- iced by a trained technician to help ensure proper
dents and injuries. and safe operation.
· Obey all applicable legal requirements.
Driving your vehicle outside of the United States and Canada 321
Volkswagen service informa- — Rear Traffic Alert
WARNING
Exceeding maximum permissible weight ratings
can result in vehicle damage, accidents, and seri-
ous personal injury.
· Never let the actual weights at the front and
rear axles exceed the permissible Gross Axle Fig. 195 Vehicle identification number (VIN).
Weight Rating. Also, never let the total of these
actual weights exceed the Gross Vehicle Weight Vehicle identification number (VIN)
Rating. The vehicle identification number is on a plate on
· Always remember that the vehicle's handling top of the instrument panel on the driver side, and is
and braking will be affected by extra load and visible from the outside through the windshield
the distribution of this load. Adjust your speed → fig. 195 (arrow). The view window is on the side
accordingly. at the bottom of the windshield. The vehicle identi-
Dimensions
Length 166.7–168.0 inches (4236–4268 mm)
Width 70.8 inches (1799 mm)
Height (unloaded) 56.5–58.1 inches (1436–1477 mm)
Wheelbase 103.1–103.4 inches (2620–2626 mm)
Minimum turning circle diameter (wall to wall) a) about 35.8 feet (10.9 m)
Track a), front 60.3–70.0 inches (1533–1549 mm)
Track a), rear 59.2–59.9 inches (1504–1521 mm)
Ground clearance (unloaded) a) about 5.0–5.6 inches (128–142 mm)
a) Slight differences to these figures are possible, depending on wheel and tire size fitted, tire inflation pressure,
equipment level, driving situation, and other factors.
Dimensions 325
Golf, 1.4L engine
147 hp (110 kW) at
Maximum power output
5000–6000 rpm
Injection technology TSI®
Engine ID code DGXA
184 lb-ft (250 Nm) at
Maximum torque
1600–3500 rpm
No. of cylinders 4 cylinders
Displacement 85 CID (1395 ccm)
Abbreviations 327
Index
Numbers and Symbols Capacitive passenger detection system
Cleaning the instrument panel
58
313
12 Volt sockets 201 Deactivation of the front passenger front air-
3-blink turn signal 112 bag 58
Description 49
A Front airbags 54
Abroad Functionality 49
Extended stays with the vehicle 321 Indicator light 46
Sale of the vehicle 321 Locking vehicle after inflation 95
ABS PASSENGER AIR BAG light 47
See Braking assistance systems 192 Side airbags 60
ACC 162 Side Curtain Protection airbags 62
Accelerometer 27 Use of child restraints 59
Accessories 316 Alarm button on vehicle key
Acoustic warnings See Panic button 86
Lights 114 Alarm system 95
Warning and indicator lights 13 All-wheel drive
Active Blind Spot Monitor 174 Snow chains 289
Indicator lights 174 Winter tires 287
Adaptive chassis control DCC 157 Allergen filter 128
Indicator light 159 Aluminum parts 311
Adaptive Cruise Control (ACC) 162 Ambient lighting 118
Adjusting settings 165 Anodized surfaces 311
Radar sensor 162, 163 Antenna 321
Special driving situations 163 Anti-Lock Brake System (ABS) 192
Switching on and off 165 Anti-Slip Regulation (ASR) 192, 193
System limits 163 Anti-theft alarm system 95
Tips and troubleshooting 166 Description 95
Adaptive Front Lighting System 114 Anti-theft wheel bolts 299, 301
Adjusting Antifreeze 251, 252
Electrical controls on the front seats 105 Armrests 110
Front and rear head restraints 108 ASR
Manual controls on the front seats 106 See Braking assistance systems 192, 193
Proper seating position 35 Switching on and off 193
Rear seat backrest 107 Assistance systems
Steering wheel 103 Adaptive chassis control DCC 157
Adjusting the driving mode 159 Adaptive Cruise Control (ACC) 162
Advanced Airbag System 57 Anti-Lock Brake System (ABS) 192
and child restraints 67 Anti-Slip Regulation (ASR) 192, 193
AFS 114 Automatic Post-Collision Braking Sys-
Aftermarket equipment 316 tem 192
Air conditioning 126 Blind Spot Monitor 173
Air recirculation 130 Brake Assist (BAS) 192
Air vents 126 Braking assistance systems 191
Climatronic 127 Cruise control 160
Controls 127 Downhill speed control 155
Manual air conditioning 127 Driving Mode Selection 157
Special considerations 132 Electronic Differential Lock (EDL and
Tips and troubleshooting 132 XDL) 192
Air recirculation Electronic Stability Control (ESC) 191
Switching on and off 130 Front Assist 167
Air vents 126 Hill Start Assist 154
Airbag system 44 Lane Assist 171
Advanced Airbag System 57 Park Assist 185
Advanced Airbags 58 Park Distance Control 179
328 Index
Rear Traffic Alert 189 Braking assistance systems 191
Rear View Camera system 182 Break-in period 136
Tire Pressure Monitoring System (TPMS) 265 Changing brake fluid 255
Attaching jumper cables 235 Indicator light 194
Auto Hold Parking brake 178
Indicator light 178 Parking brake (Golf, Golf GTI) 178
Auto-dimming rearview mirror 122 Warning and indicator lights 140
Automatic headlights 113 Warning light 194
Automatic leveling headlights 115 Braking assistance systems 191
Automatic load deactivation 258 Brake Assist (BAS) 192
Automatic Post-Collision Braking System 192 Break-in period
Automatic Shift Lock (ASL) 149 Engine 140
Automatic transmission 148 The first few miles (kilometers) 140
Driving 151 Tires 274
Driving on hills 151 Breakdown
Kick-down feature 151 Protecting the vehicle 85
Launch control program 151
Malfunction 152 C
Shifting 149 Camera
Towing 237, 238 See Rear View Camera system 182
Autonomous Emergency Braking Capacitive passenger detection system
See Front Assist 167 Deactivation of the front passenger front air-
AUX-in jack 198 bag 58
Axle weights 324 Car wash 308
Care
B See Vehicle care 308, 310
Background lighting 118 CarStick
BAS Connecting 208
See Braking assistance systems 192 Establishing a connection 208
Battery Catalytic converter 225
Remote control vehicle key 87 Indicator light 225
See Vehicle battery 256 Cell phone
Before every trip See Mobile phone 318
Preparatory activities 32 Center armrests 110
Belt pretensioners Center console
Disposal 43 Overview 10, 11
Service and disposal 43 Changing a wheel 299, 306
Belt warning light 37 After the wheel change 306
Blind Spot Monitor 173, 174 Lifting the vehicle (Golf GTI) 304
Active Blind Spot Monitor 174 Lifting the vehicle (Golf) 302
Function 174 Preparations 300
Indicator lights 174 Removing the subwoofer 204
Indicator lights in the outside mirrors 174 Wheel bolts 301
Malfunction 173 When more than one tire is damaged 299
Tips and troubleshooting 175 Changing light bulbs
Bottle holders 200 See Replacing light bulbs 230
Brake Assist (BAS) 192 Checking engine oil level 249
Brake booster 137, 191 Checklist
Brake fluid 255 Adding engine oil 249
Specifications 255 Before working in the engine compart-
Brake pad wear indicator 140 ment 243
Brake system Breakdown 85
Malfunction 140 Checking engine oil level 249
Brakes Checks while refueling 32
Brake booster 137 Driving in other countries 32
5GM012723ST
Index 329
Preparations for changing a wheel 300 Continuous parking lights on both sides of the vehi-
Rear View Camera system 183 cle 114
Safety belts 39 Control units 318
Child restraints 64 Controls
and front airbag 67 Electrical controls on the front seats 105
and the Advanced Airbag System 67 Manual controls on the front seats 106
Booster seats 76 Convenience opening and closing
Child restraint mounting 72, 74 Power sunroof 101
Child seat mounting 76 Power windows 99
Convertible child restraints 74 Convenience turn signal
Deactivating the passenger front airbag 59 See 3-blink turn signal 112
Infant carriers 72 Coolant
Information about child restraint systems 84 See Engine coolant 251
On front passenger seat 67 Cornering lights 114
On the rear seat 71 Counter-steering assistance 156
Securing with LATCH/UAS anchorages 80 Cruise control 160
Securing with lockable safety belt 78 Adaptive Cruise Control (ACC) 162
Securing with safety belt 78 Indicator lights 160
Securing with the Top Tether strap 83 Operating 160
Transporting children in vehicles 69 Tips and troubleshooting 161
Child safety lock 94 Cup holders 200
Child seats Bottles 200
See Child restraints 64 Cleaning 313
Chrome parts 311 Front center console 200
Cleaning Rear center armrest 201
See Vehicle care 308, 310 Curb weight 324
Climate control Cybersecurity 205
Air recirculation 130
Climatronic 127 D
Tips and troubleshooting 132 Data connection
Climatronic see Internet 207
See Air conditioning 126 Data recorded
Clock By control units 318
Setting the clock 20 Data recorder 318
Closing Daytime running lights (DRL) 113
Doors 90 Deactivating 113
From inside the vehicle 92 Parking feature 113
From outside the vehicle 86 Deactivation
Power sunroof 100 Lane Assist 172
Trunk lid 97 Declaration of compliance 322
Windows 98 Deicing door lock cylinders 312
with Keyless Access 89 Department of Transportation uniform tire quality
Coasting grades 297
DSG 151 Differential lock
Coat hooks 199 See Braking assistance systems 192
Coin holders 197, 198 Digital clock 20
Collision warning Dimensions 325
See Front Assist 167 Display 16
Combined weight Compass 17
Determination (North America) 296 Engine hood 244
Coming Home feature 115 Engine identification code 17
Compact spare wheel Front Assist 168
Differences from road tires 281 Gear recommendation 17
Driving tips 281 Instrument cluster 16
Snow chains 289 Lane Assist 172
Compass 17 Odometer 16
Component protection 321 Open doors, hood, or trunk lid 16
Consumer information 320 Outside temperature 17
330 Index
Selector lever position 17 EDL
Service reminder display 23 See Braking assistance systems 192
Speed warning 17 Electrical consumers 202
Time 20 Electrical controls on the front seats 105
Warning and information texts 19 Electrical load
Display (Golf, Golf GTI) 15 Automatic load deactivation 258
Disposal Electrical sockets
Belt pretensioners 43 12 Volt 202
Door and window seals 313 Electronic Differential Lock (EDL and XDL) 192
Doors 90 Electronic immobilizer 144
Child safety lock 94 Electronic parking brake 178
Emergency closing and opening 92 Electronic Stability Control (ESC) 191
Downhill speed control 155 Emergency 84
Driver door Emergency brake
Overview 8 See Parking brake 178
Driver personalization Emergency closing and opening
Settings 30 Driver door 92
User management 30 Passenger doors 93
Driver side Trunk lid 98
Overview 9 Emergency flashers 85
Driving Emergency release for the selector lever lock 152
Driving in other countries 32 Emergency starting 233
Driving through water on roads 139 Using jumper cables 235
Efficiency 134 Emission control system 225
Fuel gauge 21 Indicator light 225
Getting ready 32 Engine
Parking on a hill 177 Break-in period 140
Recorded data 318 Engine and ignition 141
Starting and stopping on hills 151 Electronic immobilizer 144
Through salt water 139 Ignition switch 141
Towing 240 Starting the engine 143
With automatic transmission or DSG 151 Starting the engine with Keyless Access 142
Driving lights 112 Stopping the engine 143
Driving Mode Selection 157 Unauthorized vehicle key 145
Function 158 Engine compartment 241
Operation 158 Cleaning 311
Driving safely Engine coolant 251
Checklist 32 Engine oil 246
Driving through water 139 Opening or closing 243
Driving tips Preparations 243
Spare wheel and compact spare wheel 281 Vehicle battery 256
When the vehicle is loaded 213 Engine coolant 251, 252
DRL 113 Checking coolant level 253
Parking feature 113 Filler opening 253
DSG® automated transmission 148 Indicator light 22
Coasting 151 Specification 251, 252
Driving 151 Temperature gauge 22
Driving on hills 151 Topping off 253
Kick-down feature 151 Warning light 22
Launch control program 151 Engine data
Malfunction 152 Gasoline engines 325
Shifting 149 Engine hood
Towing 237, 238 Display in the instrument cluster 244
Vehicle key safety interlock 145 Opening or closing 243
Dust filter 126, 128 Engine identification code
5GM012723ST
Index 331
Engine oil 246 Driving efficiently 134
Adding oil 249 Fuel filler cap
Change 247 Opening and closing 222
Checking engine oil level 249 Fuel gauge 21
Consumption 248 Indicator light 21
Dipstick 249 Fuel tank cap
Filler opening 249 See Fuel filler cap 222
Indicator light 250 Fuses 231
Specifications 246 Color coding 233
Warning light 250 Fuse boxes 231
Engine oil level too low 250 Identifying a blown fuse 233
Engine oil pressure too low 250 Preparations for replacement 233
Engine oil system fault 250 Replacing 232
Environmentally friendly driving 134 Types 232
Equipment 244
ESC 191 G
Electronic Stability Control (ESC) 191 g-meter 27
ESC Sport Gas cap
Switching on and off 193 See Fuel filler cap 222
Eyeglass storage compartment 199 Gasoline 223
Fuel 223
F Grades 223
Filling capacity Gear recommendation 133
Windshield washer fluid reservoir 246 Gearshift lever
Flat tire Manual transmission 147
See Changing a wheel 299 Generator 259
Floor mats 133 Getting ready 32
Fog lights 113 Glove compartment 197
Forward Collision Warning Light 118
See Front Assist 167 Gross vehicle weight 324
Forward Collision Warning (Front Assist) Ground clearance 325
Front Assist 167
Tips and troubleshooting 171 H
Front airbags Hand brake
See Airbag system 54 See Parking brake 178
Front Assist 167 Hatch
Displays 168 See Trunk lid 96
Operating 170 Head restraints 107
Pedestrian Monitoring 170 Adjusting the front and rear head re-
Switching off temporarily 169 straints 108
System limits 169 Removing and installing 109
Front head restraints Headlights
Adjusting 108 Flasher 116
Front passenger front airbag Range adjustment 115
Deactivation due to measured electrical capaci- Switching on and off 112
tance 58 Heated seats 131
Front passenger side Heating system
Overview 12 See Air conditioning 126
Front seats 104 High beams
Electrical controls 105 Switching on and off 116
Manual controls 106 Hill Hold
Front view See Hill Start Assist 154
Vehicle overview 5 Hill Start Assist 154
Fuel Hood
Gasoline 223 Opening or closing 243
Fuel capacities
Fuel tank 325
Fuel consumption
332 Index
I Instrument cluster
Brightness 118
Ice removal 310 Display (Golf, Golf GTI) 15
Identification number 324 Displays 16, 18
Ignition Driver assistance systems button 25
See Engine and ignition 141 Instruments (Golf, Golf GTI) 15
Ignition keys Menu structure 18
See Vehicle keys 86 Operation with the multi-function steering
Ignition switch 141 wheel 25
Safety interlock 145 Service reminder display 23
Unauthorized vehicle key 145 Symbols 13
Immobilizer 144 Using menus 24
In an emergency 84 Warning and indicator lights 13
Breakdown 85 Instrument panel
Checklist 85 Airbag system 44
Emergency flashers 85 Cleaning 313
Protecting yourself and the vehicle 85 Instruments (Golf, Golf GTI) 15
Indicator lights Interior lights 118
Adaptive chassis control DCC 159 Internet
Airbag system 46, 47 Establishing a data connection 207
Applying the brake 194 Quick connection (WPS) 208
Auto Hold 178 Wi-Fi client 210
Blind Spot Monitor 174 Wi-Fi hotspot 207
Brake pad wear indicator 194 ISOFIX 80
Brake system 140, 194
Catalytic converter
Checking engine oil level
225
250
J
Jack 299
Cruise control 160
Jump leads
Driver door 91
Earth connection 234
Emission control system 225
Jump lead connection point 234
Engine coolant 22
Jump-starting
Engine oil sensor 250
See Emergency starting 233
ESC 194
Jumper cables
Fuel supply 21
Attaching 235
Lane Assist 172
Removing 236
Overview 13
Parking brake 179
Rain sensor 120 K
Refueling 21 Keyless Access 89
Replacing light bulbs 230 Keyless Entry 89
Shifting 152 Keyless Exit 89
Start-stop system 146 Keyless Go 89, 142
Steering column lock 157 Starter button 142
Tire Pressure Monitoring System (TPMS) 263 Starting the engine 143
Windshield washer fluid level 120 Stopping the engine 143
Windshield wiper 120 Unlocking or locking the vehicle 89
Individual door unlocking 91 Keys
Infotainment system See Vehicle keys 86
Climate controls 127 Kick-down feature 151
Driving mode 159
Performance Monitor 27 L
Settings 26 Lane Assist 171, 172
Vehicle settings 26 Display 172
Inside mirror 122 Function 172
Manually adjustable 122 Indicator lights 172
5GM012723ST
Index 333
Lap timer 20 Luggage compartment 213, 216
Lap times 20 Cover 214
Menu 20 Luggage compartment light 118
Performance Monitor 28 Pass-through 217
Statistics 20 Storage areas 216
LATCH 80 Variable luggage compartment floor 215
See Child restraints 64 Luggage compartment floor 215
Launch control program 151 Luggage compartment lid
Leaving Home feature 115 See Trunk lid 96
Lifting the vehicle Luggage rack 218
Checklist 303, 304
With the vehicle jack (Golf GTI) 304 M
With the vehicle jack (Golf) 302 Malfunction
Light Automatic or DSG transmission 152
Switching on automatic parking light deactiva- Blind Spot Monitor 173
tion 114 Park Assist 188
Light Assist 116 Park Distance Control 181
Adjusting the sensitivity 117 Rain sensor 121
Switching on or off 116 Tire Pressure Monitoring System (TPMS) 263
System limits 117 Malfunction Indicator Light (MIL) 225
Lights 112 Manual air conditioning
3-blink turn signal 112 See Air conditioning 126
Acoustic warnings 114 Manual controls on the front seats 106
Adaptive Front Lighting System 114 Manual transmission
AUTO 113 Towing 237, 238
Coming Home/Leaving Home 115 Manually adjustable inside mirror 122
Cornering lights 114 Microfiber fabric 313
Daytime running lights (DRL) 113 Mirrors 121
Features 113 Inside mirror 122
Fog lights 113 Outside mirrors 123
Headlight range adjustment 115 Synchronous mirror adjustment 123
High beam switch 116 Mobile phone
Instrument cluster brightness 118 Use without outside antenna 318
Interior lights 118 Modifications 316
Light Assist 116 Multi-function steering wheel
Light switch 112 Instrument cluster menus 25
Low beams 112
Parking lights
Reading lights
113, 114
118
N
Network
Replacing light bulbs 230
Settings 211
Switching on and off 112
New engine 140
Turn signal lever 112
New tires 274
Turn signals 112
Noises
Vehicle lighting 112
Braking assistance systems 194
Load rating code of the tires 284
Tires 287
Loading
Number of seats 33
Driving with an open trunk lid 139
General instructions 213
Luggage compartment 213, 216 O
Luggage compartment pass-through 217 Octane rating 223
Stowing luggage 213 Odometer 16
Tie-downs 216 Oil
Locking See Engine oil 246
After airbag inflation 95 Oil dipstick 249
From inside the vehicle 92 Oil service
From outside the vehicle 86 See Service reminder display 23
Trunk lid 97 Older tires 271
with Keyless Access 89 Opening
334 Index
Doors 90 Passenger front airbag
From inside the vehicle 92 See Airbag system 44
From outside the vehicle 86 PDC
Power sunroof 100 See Park Distance Control 179
Trunk lid 97 Pedals 35, 133
Windows 98 Pedestrian Monitoring 170
with Keyless Access 89 Performance Monitor 27
Opening the trunk lid from the inside 98 Lap timer and stopwatch 28
Operating fluids 244 Sport gauges 27
Outside mirrors 123 Physical principle of a frontal collision 37
Folding in 123 Pinch protection
Synchronous mirror adjustment 123 Power sunroof 101
Outside temperature display 17 Power windows 99
Overview Plenum chamber 311
Center console, lower section 11 Polishing 308
Center console, upper section 10 Pollen and pollutants filter 126, 128
Driver door 8 Power display 27
Driver side 9 Power locking system 90
Front passenger side 12 Anti-theft alarm system 95
Front view 5 Description 91
Instrument cluster (Golf, Golf GTI) 15 Indicator light in the driver door 91
Menu structure 18 Individual door unlocking 91
Rear view 7 Keyless Access 89
Roof console 12 Power locking switch 92
Side view 6 Unlocking or locking from the outside 86
Turn signal lever 112 Power outlets 201
Warning and indicator lights 13 Power sunroof 100
Owner's Manual 197 Cleaning 312
Convenience opening and closing 101
P Opening or closing 100
Panic button on vehicle key 86 Pinch protection 101
Panoramic power-sliding sunroof Power washer 308
See Power sunroof 100 Power windows 98
Park Assist 185 Convenience opening and closing 99
Automatic braking 188 One-touch opening and closing 98
Interrupting 188 Opening and closing 98
Malfunction 188 Pinch protection 99
Parallel parking 187 Switches 98
Parking 187 Preparations
Parking perpendicular to the road 187 Adding engine coolant 253
Pulling out of a parallel parking space 188 Adding engine oil 249
Requirements for parking 186 Changing a wheel 300
Selecting a parking space 186 Checking engine coolant level 253
Stopping 188 Checking engine oil level 249
Tips and troubleshooting 188 Vehicle battery 257
Park Distance Control 179 Working in the engine compartment 243
Malfunction 181 Progressive steering 156
Operating instructions 180 Pulling out of a parallel parking space
PDC 179 With Park Assist 188
Signal chimes and screen display 181 Push-button start 142
Parking 177
With Park Assist 187 R
Parking brake 178 Radar sensor 5, 162, 163, 167
Golf, Golf GTI 178 Radio reception
Parking lights 112, 113 Antenna 321
5GM012723ST
Index 335
Raising the vehicle Roof rack 218
With the vehicle jack (Golf GTI) 304
With the vehicle jack (Golf) 302 S
Reading lights 118 Safety belt height adjusters 42
Rear head restraints Safety belt load limiter 43
Adjusting 108 Safety belt position 41
Rear lid Safety belt pretensioner 43
See Trunk lid 96 Safety belt retractor 43
Rear seat backrest Safety belts 36
Folding forward and back 107 Belt position 41
Rear seats 106 Belt status display 37
Rear Traffic Alert 189 Benefits 39
Rear view Checklist 39
Vehicle overview 7 Cleaning 313
Rear View Camera system 182 Fastening 40
Checklist 183 Lockable safety belt 39
Display 182, 183 Not fastened 38
Operating instructions 182 Safety belt height adjusters 42
Parking 184 Safety belt load limiter 43
Requirements 183 Safety belt pretensioner 43
Tips and troubleshooting 184 Safety belt retractor 43
Rear window defroster 127 Twisted belt 39
Rearview mirror 122 Unfastening 40
Recalibrating tire pressure Using 39
Tire Pressure Monitoring System (TPMS) 265 Warning light 37
Reduced engine power Safety features 50
Braking assistance systems 194 Sale of the vehicle
Refueling 222 In other countries/continents 321
At the gas station 221 Seat heating 131
Fuel 222 Seating position
Fuel gauge 21 Improper seating positions 34
Indicator light 21 Seats 33
Remote control vehicle key 86 Front seats 104
Battery replacement 87 Rear seat backrest 107
Removing Rear seats 106
Cover for the front towing eye 239 Securing a load
Cover for the rear towing eye 239 Roof rack 219
Fuses 232 Selector lever
Head restraints 109 Automatic or DSG transmission 149
Jumper cables 236 Selector lever lock
Luggage compartment cover 214 See Automatic Shift Lock (ASL) 149
Spare wheel 281 Self-dimming rearview mirror 122
Subwoofer 204 Service message, viewing 23
Wax residue 310 Service position
Repairs 316 Windshield wipers 228
Replacement keys Service reminder display 23
See Vehicle keys 86 Setting the time 20
Replacement parts 316 Settings
Replacing light bulbs 230 Infotainment system 26
Indicator light 115, 230 Menu and system settings 26
Reporting Safety Defects 322 Network 211
Requirements Presets 26
Rear View Camera system 183 Shift paddles
Resetting tire pressure Tiptronic 150
Tire Pressure Monitoring System (TPMS) 265 Shifting 148
Retrofits 316 Automatic or DSG transmission 149
Roof console Emergency release for the selector lever
Overview 12 lock 152
336 Index
Gear recommendation 133 Progressive steering 156
Gearshift lever (manual transmission) 147 Pulling to one side 280
Manual transmission 147 Steering column lock 156
Selector lever (automatic or DSG transmis- Vibration 280
sion) 149 Warning light 157
With Tiptronic 150 Steering wheel 103
Shopping bag hooks 217 Adjusting 103
Side airbags Shift paddles (Tiptronic) 150
See Airbag system 60 Stopping the engine 143
Side Curtain Protection airbags Stopwatch 27
See Airbag system 62 Performance Monitor 28
Side view Storage compartments 196
Vehicle overview 6 Cleaning 313
Sitting 33 Coin holders (Golf, Golf GTI) 198
Adjusting the front and rear head re- Driver side 196
straints 108 Eyeglass storage compartment 199
Adjusting the steering wheel position 103 Front center armrest 198
Electrical controls on the front seats 105 Front center console 198
Manual controls on the front seats 106 Glove compartment 197
Number of seats 33 In the luggage compartment 216
Proper seating position 35 Other storage compartments 199
Removing and installing the head re- Overhead console 199
straints 109 Owner's Manual 197
Seat heating 131 Passenger side 197
Snow chains 289 Storage compartment light 118
All-wheel drive 289 Stowing luggage 213
Compact spare wheel 289 Subwoofer
Snow removal 310 Removing and reinstalling 204
Snow tires Sun protection 124
See Winter tires 287 Sun visors 124
Snowflake symbol 17 Sunroof
Sockets See Power sunroof 100
12 Volt 202 Symbols
Spare parts 316 See Warning and indicator lights 13
Spare wheel 281 Systems
Driving tips 281 Adaptive chassis control DCC 157
Removing 281 Adaptive Cruise Control (ACC) 162
Special considerations Adaptive Front Lighting System 114
Component protection 321 Airbag system 44
Radio reception 321 Anti-Lock Brake System (ABS) 192
Removing vehicle key 145 Anti-Slip Regulation (ASR) 192, 193
Towing 236, 238 Automatic Post-Collision Braking Sys-
Vehicles with all-wheel drive (4MO- tem 192
TION) 236, 238 Blind Spot Monitor 173
Water under vehicle 132 Brake Assist (BAS) 192
Speed rating code letter 284 Cruise control 160
Speed warning 19 Downhill speed control 155
Sport gauges 27 Driving Mode Selection 157
Stalling Electronic Differential Lock (EDL and
Protecting the vehicle 85 XDL) 192
Start-stop system Electronic Stability Control (ESC) 191
Indicator light 146 ESC Sport 191, 193
Starter button 142 Front Assist 167
Starting the engine 143 Hill Start Assist 154
Steering 156 Launch control program 151
5GM012723ST
Index 337
Rear Traffic Alert 189 Rear View Camera system 184
Rear View Camera system 182 Remote control vehicle key 88
Tire Pressure Monitoring System Shifting 152
(TPMS) 260, 265 Starter button 145
steering 157
T Trunk lid 98
Tachometer 16 Turn signals 95, 98, 115
Technical data 324 Vehicle lighting 115
Axle weight 324 Tiptronic 150
Curb weight 324 Tire damage 280
Dimensions 325 Tire inflation pressure 276
Displacement 325 Checking 276
Engine oil specifications 246 Compact spare wheel 276
Fuel capacities 325 Spare wheel 276
Gasoline engines 325 Tire Pressure Monitoring System (TPMS) 260, 265
Gross vehicle weight 324 Indicator light 263
Output 325 Malfunction 263
Roof load 219 Resetting the tire pressure 265
Safety compliance label 320 Tire inflation pressure 276
Tire inflation pressure 276 Tire wear 280
Vehicle identification label 324 Tires and wheels 269, 278
Washer fluid filling capacity 246 Avoiding damage 271
Weights 324 Break-in period 274
Technical modifications 316 Changing a wheel 299
Temperature gauge Determine load limit 296
Engine coolant 22 Embedded objects 280
Think Blue. Trainer. 135 Imbalance 280
Tie-downs 216 Incorrect wheel alignment 280
Tightening torque Labeling 284
Wheel bolts 301 Load rating code of the tires 284
Time New tires 274
Setting the time 20 Older tires 271
TIN 284 Replacing tires 274
Tips and troubleshooting Rotating tires 271
Automatic locking 95 Serial number 284
Blind Spot Monitor 175 Snow chains 289
Brakes 194 Spare wheel and compact spare wheel 281
Cruise control system 161 Speed rating code 284
Driving Mode Selection 159 Speed rating code letter 284
Driving safely and efficiently 140 Stowing the replaced wheel 282
Emergency shut-off 145 Technical data 284
Emergency start feature 145 Tire and wheel handling 271
Engine overheated 145 Tire damage 280
Engine speed limited 145 Tire identification number (TIN) 284
EPC 145 Tire inflation pressure 276
Forward Collision Warning (Front Assist) 171 Tire inflation pressure in cold tires 278
Ignition switch 145 Tire labeling 284
Indicator light in the driver door 95 Tire storage 271
Indicator light in the vehicle key 88 Tire wear 280
Lights 115 Traction 284
manual transmission 148 Tread depth 279
Misfire 225 Tread wear indicator 279
One-touch opening and closing 100 Unidirectional tires 271, 284
Park Assist 188 UTQG classification 297
Park Distance Control 181 Wheel balancing 280
Parking brake 179 Wheel rims 273
Pinch protection 99 When more than one tire is damaged 299
Rain/light sensor 115 Winter tires 287
338 Index
Tools Care and cleaning of leather upholstery 313
See Vehicle tool kit 227 Care and treatment 314
Towing 236 Cleaning upholstery, microfiber fabric, and fab-
Automatic or DSG transmission 237, 238 ric trim 313
Driving tips 240 Leatherette 313
Front towing eye 239 USB Internet stick
Manual transmission 237, 238 See CarStick 208
Rear towing eye 239 USB port 198
Special considerations 236 User profiles
Tow bar 236 Settings 30
Tow rope 236 UTQG classification 297
Tow rope or tow bar 238
Tow truck 237 V
Towing other vehicles 238 Vanity mirror 124
Towing prohibition 238 Variable luggage compartment floor 215
Vehicles with all-wheel drive (4MO- Vehicle
TION) 236, 238 Loading 213
Towing a trailer Protective action in case of breakdown 85
See Trailer 220 Stopping on a hill 177
TPMS 260 Unlocking or locking from the inside 92
Trailer 220 Unlocking or locking from the outside 86
Towing 220 Unlocking or locking the vehicle with Keyless
Trailer hitch Access 89
See Trailer 220 Vehicle battery 256
Transporting 213 Automatic load deactivation 258
Driving tips 138 Battery drain 258
Driving with an open trunk lid 139 Charging 258
Luggage compartment pass-through 217 Checking acid level 257
Roof rack 218, 219 Connecting 258
Shopping bag hooks 217 Disconnecting 258
Stowing luggage 213 Drain 90
Tie-downs 216 Earth connection for jump leads 234
Trailer towing 220 Installation location 256
Transporting children in vehicles 69 Jump-starting 235
Trip odometer 16 Preparations 257
Reset button (Golf, Golf GTI) 15 Replacement 258
Trunk lid 96 Symbol explanation 256
Driving with an open trunk lid 139 Warning light 259
Opening and closing 97 Vehicle care 308
Opening the trunk lid from inside the luggage Airbag module (instrument panel) 313
compartment 98 Anodized surfaces 311
Unlocking or locking 86 Chrome and Aluminum parts 311
Turn signals 112 Cleaning storage compartments 313
Cleaning the safety belts 313
U Cleaning wheel rims 311
UAS 80 Cleaning wiper blades 228
See Child restraints 64 Deicing door lock cylinders 312
UCRA 80 Door and window seals 313
UMTS Stick Engine compartment 311
See CarStick 208 Exterior 310
Unidirectional tires 284 Interior 313
Unlocking Leather 313
From inside the vehicle 92 Leatherette 313
From outside the vehicle 86 Microfiber fabric and fabric trim 313
Trunk lid 97 Plastic components 313
5GM012723ST
Index 339
Replacing wiper blades 228 See Changing a wheel 299
Service position 228 Wheel covers
Special considerations 308 Full wheel cover 299
Washing the vehicle 308 Hubcaps 298
Windshield-integrated antenna 321 Wheel bolt caps 299
Vehicle identification label 324 Wheel rims
Vehicle identification number (VIN) 324 Bolted decorative cover 274
Vehicle keys 86 Bolted rim ring 274
Battery replacement 87 Cleaning 311
Indicator light 86 Wheel rims and bolts 273
Panic button 86 Wheel trim 298
Synchronizing 88 Wi-Fi
Vehicle labels 320 Client 210
Vehicle modifications 316 Hotspot 207
Vehicle overview NFC 209, 210
Front view 5 QR code 210
Rear view 7 Quick connection (WPS) 208
Side view 6 Windows
Warning and indicator lights 13 See Power windows 98
Vehicle settings Windshield
Infotainment system 26 Defroster 127
Vehicle tool kit 227 Windshield washer 119
Contents 227 Windshield washer fluid
Storage 227 Checking 245
Vehicles with all-wheel drive (4MOTION) Indicator light 120
Towing 236 Refilling 245
Volkswagen Information System Windshield wipers 119
Displays 18 Functions 120
Menu structure 18 Heated washer nozzles 120
Indicator light 120
W Lifting the wiper blade 228
Warning chime Rain sensor 120
Safety belt unfastened 37 Service position 228
Warning lights Windshield wiper lever 119
Alternator 259 Windshield-integrated antenna 321
Applying the brake 194 Winter operation
Brake system 140, 194 Fuel consumption 134
Depress brake pedal 168 Snow chains 289
Engine coolant 22 Tread depth 279
Engine oil pressure 250 Winter tires 287
Overview 13 Winter tires 287
Parking brake 179 All-wheel drive 287
Safety belts 37 Speed restrictions 287
Shifting 152 Wiper blades
Steering column lock 157 Cleaning 228
Vehicle battery 259 Replacing 228
Washing the vehicle 308, 310 Wrench symbol 23
Special considerations 308
Waxing the vehicle paint 308 X
Website connection XDL
Connecting a CarStick 208 See Braking assistance systems 192
Weights 324
What happens to passengers not wearing a safety
belt 38
Wheel bolts 299, 301
Cover caps 299
Tightening torque 301
Wheel change
340 Index