Locked Bag 7834 Canberra Bc, ACT 2610

CLK2LETTERJ303892953001

Your reference: 303 209 250J

Mr Forrest Tylar Anderson

225 Whitegum Dr
WHEATSHEAF VIC 3461

27 September 2022

Dear Mr Anderson

Your claim for Crisis Payment has been rejected

Thank you for your claim for Crisis Payment - National Health Emergency.

After careful consideration, we have decided to reject your claim because you have not suffered an
extreme circumstance that meets the criteria.

This decision has been made under social security law.

Information you should know

If you have any questions or would like more information, please go to
servicesaustralia.gov.au/crisispayment or call us on the number shown in the Contact information
section.

Yours sincerely

Manager
Lismore Office

For online services For more information For complex enquiries

my.gov.au servicesaustralia.gov.au 132 850
ExpressPlus mobile apps

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 Your reference number is 303 209 250J
If you do not understand or agree with a decision we
have made
• You can contact us and we will explain the decision.
We may be able to deal with your concerns without a
review.
• You can ask for a review of the decision. We can
change the decision if it is wrong. This review is free.
It is important to ask for a review within 13 weeks of
being notified about the decision. You can still request a
review after 13 weeks. However, if we change the
decision, it may only take effect from the date you
requested the review.
Go to servicesaustralia.gov.au/reviewsandappeals
for more information.
If you do not agree with the outcome of the review, you
can apply to the Administrative Appeals Tribunal (AAT).
The AAT is an independent body which can review a
range of decisions made by Services Australia. The AAT
can only review a decision that we have reviewed. For
more information about applying to the AAT, please go
to aat.gov.au
To make a complaint or give us feedback
We aim to resolve your concerns as quickly as possible.
If you want to make a complaint or give us feedback you
can:
• call our feedback and complaints line on
1800 132 468
• go to servicesaustralia.gov.au/feedback for other
options.
If this does not resolve your concerns, you can make a
complaint to the Commonwealth Ombudsman at
ombudsman.gov.au using the online complaints form.
If you are unable to complete the online form, you can
call them on 1300 362 072.

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