Stress

Management
Meaning of Stress
• It is a dynamic condition in which an individual is confronted with an opportunity,
demand, or resource related to what the individual desires and for which the
outcome is perceived to be both uncertain and important.
• An unpleasant psychological process that occurs in response to environmental
pressures.
 Definition of Stress
• “Stress is often termed as 20th centuries syndrome, born out of man’s race
towards modern progress and its enduring complexities.”
-Benjamin Franklin
Signs Of Stress
PROBABLE SYMPTOMS
• Insomnia
• Loss of mental concentration
• Absenteeism
• Depression
• Extreme anger and frustration
• Family conflict
• Migraine, Headaches and back problems
EUSTRESS vs. DISTRESS
Eustress

• Eustress, or positive stress, has the following characteristics:

•Motivates, focuses energy
•Is short-term
•Is perceived as within our coping abilities
•Feels exciting
•Improves performance.
 Distress
• In contrast, Distress, or negative stress, has the following
characteristics:
•Causes anxiety or concern
•Can be short- or long-term
•Is perceived as outside of our coping abilities
•Feels unpleasant
•Decreases performance
•Can lead to mental and physical problems
Negative impact of Distress
Loss of motivation

Reduces
effectiveness

Physical, mental,
and
behavioral problems
POTENTIAL SOURCES OF STRESS….
 Potential Sources
Consequences
Environmental Factors:
• Economic Individual Difference
Physiological Symptoms
Uncertainty  Perception
• Headaches
• Political uncertainty  Job experience
• High BP
• Technological  Social Support
• Heart Diseases
Change  Self-efficacy
 Hostility

Organizational Factors: Psychological Symptoms

• Task Demand • Anxiety
• Role Demand Experienced stress • Depression
• Interpersonal • Decrease in in job
Demands satisfaction

Behavioral Symptoms
Personal Factors: • Productivity
• Family Problems • Absenteeism
• Economic Problems • Turnover
• Personality
Managing Stress
Individual Approach

• Implementation Time-management techniques

• Increasing Physical exercise
• Relaxation training
• Expanding the social support network.
Organizational Approaches
• Improved personnel selection and job placement and training
• Use of realistic goal setting
• Redesigning of jobs
• Increased employee involvement
• Improved organizational communication
• Offering employee sabbaticals and
• Establishment of corporate wellness programs.