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Date Developed: Document No.

SPUS-ICT-001
Installing & January 2015 Issued by:
Configuring Date Revised:
March 2015 Page 1 of 106
Computer Systems
Developed by: SPUS
Computer Systems
Servicing NC II Engr. John
Pearl Manungas Revision # 01
Table of Contents

INTRODUCTION ................................................................................... 3
HOW TO USE THIS COMPETENCY BASED LEARNING MATERIAL ..................... 4
LIST OF COMPETENCIES ..................................................................................... 6
MODULE CONTENT ........................................................................................ 7
LEARNING OUTCOME 1 ASSEMBLE COMPUTER HARDWARE ........................... 9
LEARNING EXPERIENCE 1................................................................................... 11
INFORMATION SHEET 1.1-1 SAFETY PROCEDURES ........................................... 12
TASK SHEET 1.1-1 SAFETY PROCEDURES ......................................................... 14
PEFORMANCE CRITERIA CHECKLIST 1.1-1 ........................................................ 15
INFORMATION SHEET 1.1-2 BASIC HAND TOOLS AND MATERIALS ................... 16
SELF CHECK 1.1-2............................................................................................... 22
INFORMATION SHEET 1.1-3 COMPUTER HARDWARE COMPONENTS ................ 24
SELF CHECK 1.1-3............................................................................................... 30
INFORMATION SHEET 1.1-4 BIOS CONFIGURATION ........................................... 34
TASK SHEET 1.1-4 BIOS CONFIGURATION ......................................................... 43
INFORMATION SHEET 1.1-5 PC ASSEMBLY AND DISSEMBLY ............................ 45
TASK SHEET 1.1-5 ASSEMBLE COMPUTER HARDWARE .................................... 57
LEARNING OUTCOME 2 PREPARE INSTALLER ............................................. 59
LEARNING EXPERIENCE 2................................................................................... 60
INFORMATION SHEET 1.2-1 CREATING BOOTABLE USB ................................... 61
TASK SHEET 1.2-1 CREATE BOOTABLE USB ...................................................... 66
LEARNING OUTCOME 3 INSTALL OPERATING SYSTEM & DRIVERS FOR
PERIPHERALS / DEVICES ............................................................................ 68
LEARNING EXPERIENCE 3................................................................................... 69
INFORMATION SHEET 1.3-1 STRUCTURES OPERATING SYSTEM ....................... 70
SELF CHECK 1.3-1............................................................................................... 73
INFORMATION SHEET 1.3-2 COMPUTER SYSTEM CONFIGURATION.................. 76
TASK SHEET 1.3-2 DETERMINING BASIC COMPUTER CONFIGURATION ........... 80
INFORMATION SHEET 1.3-2 INSTALLING OPERATING SYSTEM & PERIPHERAL
DRIVERS .............................................................................................................. 83
TASK SHEET 1.3-2 INSTALLING OPERATING SYSTEM & PERIPHERAL DRIVERS
............................................................................................................................. 92
LEARNING OUTCOME 4 INSTALL THE COMPUTER APPLICATION SOFTWARE94
LEARNING EXPERIENCE 4................................................................................... 95
INFORMATION SHEET 1.4-1 INSTALLING COMPUTER APPLICATION SOFTWARE
............................................................................................................................. 96
TASK SHEET 1.4-1 INSTALLING COMPUTER APPLICATION SOFTWARE ............. 98
LEARNING OUTCOME 5 CONDUCT TESTING AND DOCUMENTATION............ 99
LEARNING EXPERIENCE 5................................................................................. 100
INFORMATION SHEET 5 CONDUCT TESTING AND DOCUMENTATION ............. 101
SELF CHECK 1.1-5 ............................................................................................ 104
BIBLIOGRAPHY .......................................................................................... 106

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Introduction
This module is designed to develop & enhance
the knowledge, skills, & attitudes of a Computer
Systems Service Technician, in accordance with
industry standards. It covers the basic and common
competencies in addition to the core competencies
such as to install and configure computers systems,
set-up computer networks and servers and to
maintain and repair computer systems and
networks.

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HOW TO USE THIS COMPETENCY BASED LEARNING
MATERIAL

Welcome to the module in Computer Systems Servicing NC II. This


module contains training materials and activities for you to complete.

The units of competency are as follows: “Install and Configure


Computer Systems” contains knowledge, skills and attitudes required for
Computer Systems Servicing level (NCII).

You are required to go through a series of learning activities in order to


complete each learning outcome of the module. In each learning outcome are
Information Sheets and Resources Sheets (Reference Materials for further
reading to help you better understand the required activities). Follow these
activities on your own and answer the self-check at the end of each learning
outcome. You may remove a blank answer sheet at the end of each module
(or get one from your facilitator/trainer) to write your answers for each self-
check. If you have questions, don’t hesitate to ask your facilitator for
assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills covered in
this learner's guide because you have:
been working for some time
already completed training in this area.

If you can demonstrate to your trainer that you are competent in a


particular skill or skills, talk to him/her about having them formally
recognized so you don't have to do the same training again. If you have a
qualification or Certificate of Competency from previous trainings, show it to
your trainer. If the skills you acquired are still current and relevant to the
unit/s of competency they may become part of the evidence you can present
for RPL. If you are not sure about the currency of your skills, discuss this with
your trainer.

At the end of this module is a Learner’s Diary. Use this diary to record
important dates, jobs undertaken and other workplace events that will assist
you in providing further details to your trainer or assessor. A Record of
Achievement is also provided for your trainer to complete once you complete
the module.

This module was prepared to help you achieve the required competency,
in Constructing Aquaculture Facilities. This will be the source of information
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for you to acquire knowledge and skills in this particular trade independently
and at your own pace, with minimum supervision or help from your
instructor.

 Talk to your trainer and agree on how you will both organize the
Training of this unit. Read through the module carefully. It is divided
into sections, which cover all the skills, and knowledge you need to
successfully complete this module.

 Work through all the information and complete the activities in each
section. Read information sheets and complete the self-check.
Suggested references are included to supplement the materials
provided in this module.

 Most probably your trainer will also be your supervisor or manager.


He/she is there to support you and show you the correct way to do
things.

 Your trainer will tell you about the important things you need to
consider when you are completing activities and it is important that you
listen and take notes.

 You will be given plenty of opportunity to ask questions and practice on


the job. Make sure you practice your new skills during regular work
shifts. This way you will improve both your speed and memory and also
your confidence.

 Talk to more experience workmates and ask for their guidance.

 Use the self-check questions at the end of each section to test your own
progress.

 When you are ready, ask your trainer to watch you perform the
activities outlined in this module.

 As you work through the activities, ask for written feedback on your
progress. Your trainer keeps feedback/ pre-assessment reports for this
reason. When you have successfully completed each element, ask your
trainer to mark on the reports that you are ready for assessment.

 When you have completed this module (or several modules), and feel
confident that you have had sufficient practice, your trainer will arrange
an appointment with registered assessor to assess you. The results of
your assessment will be recorded in your competency Achievement
Record.
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COMPUTER HARDWARE SERVICING NC II
COMPETENCY-BASED LEARNING MATERIALS

List of Competencies

No. Unit of Competency Module Title Code

Installing and
Install and Configure ELC724331
1. Configuring Computer
Computer Systems
Systems

Setting – up Computer ELC724332


2. Set-up Computer Networks
Networks

Setting – up Computer ELC724333


3. Set-up Computer Servers
Servers

Maintain and Repair Maintaining and Repairing


4. Computer Systems and computer systems and ELC724334
Networks networks

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MODULE CONTENT

QUALIFICATION TITLE: Computer Systems Servicing NC II

UNIT OF COMPETENCY: Install and Configure Computer Systems

MODULE TITLE: Installing and Configuring Computer Systems

MODULE DESCRIPTOR:

This unit covers the knowledge, skills and attitudes needed to


diagnose computer systems and networks

NOMINAL DURATION: 40 Hours

LEARNING OUTCOMES:
At the end of this module you MUST be able to:

1. Assemble computer hardware


2. Prepare Installer

3. Install operating system and drivers for peripherals/ devices.


4. Install the computer application software
5. Conduct testing and documentation

ASSESSMENT CRITERIA:
1. Unit assembly is planned and prepared to ensure OH&S policies and
procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained in
accordance with established procedures and checked against systems
requirements
3. Tools, equipment and testing devices needed to carry out the installation
work are obtained in accordance with established procedures and checked
for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in accordance
with hardware requirements.

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6. Portable bootable devices are created in accordance with software
manufacturer instruction
7. Customized installers are prepared in accordance with software utilization
guide and end user agreement.
8. Installation of portable applications are carried out in accordance with
software user guide and software license.
9. Operating system (OS) is installed in accordance with established
installation procedures and to comply with end-user requirements
10. Peripherals/devices drivers are installed and configured in accordance
with manufacturer’s instructions and/or OS installation procedures.
11. OS and drivers updates/patches are accessed and installed in accordance
with manufacturer’s recommendations and requirements
12. On-going checks of the quality of the work are undertaken in accordance
with established procedures
13. Application software are installed based on software installation guides,
end-user requirements and software license agreement
14. Variation to application software installation is carried out in accordance
to customer/client requirements
15. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements

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LEARNING OUTCOME # 1 ASSEMBLE COMPUTER HARDWARE

CONTENTS:

1. OH&S policies and procedures


2. Computer Hardware components and functions
3. Knowledge in installing peripherals, network devices and
other I/O devices
4. Different kinds of tools, equipment and testing devices
5. Different BIOS configuration

ASSESSMENT CRITERIA:

1. Unit assembly is planned and prepared to ensure OH&S policies and


procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.

CONDITIONS:
The students/trainees must be provided with the following:

 Personal Protective equipment ( ex. protective eyewear, anti static


wrist wrap)
 Electronic laboratory hand tools (assorted pliers, assorted screw
drivers, soldering iron & desoldering tool)
 RS 232 pin exertion/ extraction tool
 Desktop Computer / 1 set computer system
 Hand-outs

METHODOLOGIES:
 Lecture
 Discussion

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 Demonstration
 Viewing multimedia

ASSESSMENT METHODS:
 Written examination
 Practical examination

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LEARNING OUTCOME # 1

ASSEMBLE COMPUTER HARDWARE

Learning Activities Special Instructions

Read the Information Sheet 1.1- Read, understand the


1(Safety Procedures) and watch the information sheet and evaluate
short video clip about OHS Safety yourself using Task sheet 1.1-1

Perform the instructions stated in the


Task Sheet 1.1-1, before proceeding to
the next activity.
Read the Information Sheet 1.1-2 Read and understand the
(Basic Hand Tools and Materials) information sheet and evaluate
Self Check 1.1-2
Evaluate yourself by answering the Self
Check 1.1-2 before proceeding to the
next activity
Read the Information Sheet 1.1-3 Read and understand the
(Computer Hardware Components) information sheet and evaluate
Self Check 1.1-3
Evaluate yourself by answering the Self
Check 1.1-3 before proceeding to the
next activity
Read the Information Sheet 1.1-4 Read, understand the
(BIOS CONFIGURATION) information sheet and evaluate
yourself using Task sheet 1.1-
Perform the instructions stated in the 4.
Task sheet 1.1-4, before proceeding to
the next activity
Read the Information Sheet 1.1-5 (PC Read, understand the
Assembly / Disassembly) information sheet and evaluate
yourself using Task sheet 1.1-
Perform the instructions stated in the 5.
Task sheet 1.1-5, before proceeding to
the next activity

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INFORMATION SHEET 1.1-1
SAFETY PROCEDURES

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Identify hazard risks


2. Evaluate hazard risks
3. Control hazard risk
4. Maintain occupational health and safety awareness.

Introduction

Occupational Health and Safety (OHS) refers to the legislation, policies,


procedures and activities that aim to protect the health, safety and welfare of all
people at the workplace.

Every worker has a right to healthy and safe work and to a work
environment that enables them to live a socially and economically productive life.
Safety practices should be learned early and always adhered to when working with
any electrical device including personal computers and peripherals.

Personal safety while working with PC’s

Here are some safety precautions to take before working with any computer
devices:

• Before doing anything, listen to your teacher’s instruction to prevent


accidents or any unwanted events that may occur on your workplace.

• Do not work on computer when you are wet because you might get
electrocuted.

• Do not remove internal devices of the computer when it is turned on.

• Be sure not to mix electronic components and water.

• Avoid playing or running while inside the room.

• Always wear personal protective equipments (PPE) like coverall, shoes with
rubber sole, anti-static wrist strap, etc.

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• Ask for assistance from your teacher when it comes on dealing with
computer devices.

• Applying safety measure when handling tools and equipment are necessary
to avoid certain damages.

The student is further expected to maintain good health, to be neat in


personal appearance and to practice safe working procedures at all time with
appropriate equipment.

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TASK SHEET 1.1-1
Title: Safety Procedure

Performance Objective: Given the basic principles of OH&S Policies and


Procedure, you should be able to apply the OH&S
policies and procedures following OH&S protocol and
perform the said protocols in real – life scenarios.

Supplies/Materials : Information Sheet 1.1-1, Video Clip


(Occupational Health & Safety)

Equipment : None

Steps/Procedure:

1. Group yourself into six members.


2. Perform the following scenarios:
Before doing anything, listen to your teacher’s instruction to prevent
accidents or any unwanted events that may occur on your workplace.

• Do not work on computer when you are wet because you might get
electrocuted.

• Do not remove internal devices of the computer when it is turned on.

• Be sure not to mix electronic components and water.

• Avoid playing or running while inside the room.

• Always wear personal protective equipments (PPE) like coverall, shoes


with rubber sole, anti-static wrist strap, etc.

• Ask for assistance from your teacher when it comes on dealing with
computer devices.

• Applying safety measure when handling tools and equipment are


necessary to avoid certain damages.

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Assessment Method:

Performance Criteria Checklist

Performance Criteria Checklist 1.1-1

CRITERIA
YES NO
Did you….
1. Ensure that safety measures, policies and
procedures followed, and that work is
appropriately sequenced in accordance with the
industry standards?
2. Show five OH&S policies in different areas?

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INFORMATION SHEET 1.1-2
BASIC HAND TOOLS AND MATERIALS

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Identify basic hand tools and materials used in computer configuration.


2. Identify usage of each tool and device for the configuration process.
3. Distinguish which is a material, a tool and a testing device.

Introduction

Basic hand tools and materials are essential in computer configuration and
troubleshooting process. Each tool and material does a specific function to achieve
desired outcome.

These are the following materials needed in the Configuration


task:

1. Connectors - It is used to connect external devices to the computer


system.

2. Adapter - A piece of hardware that plugs into an expansion slot in your


computer.

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3. Wires and Cables - It is used to connect computers for network.

3. Application Software - - This software packages are used to install


new drivers needed in setting up your computer.

4. Computer storage media - These help you in saving data and


providing backup for your files such as external hard disk, compact
disc, flash drives and memory cards.

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5. Reference book - These are books that will provide topics about
networking or related books on computer.

6. Manuals - These provide instructions for certain operation or task.

7. Cable tie - It is used to organized wires and cables used in connecting


computers to avoid tangling.

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These are the following tools/ testing devices needed in the
configuration tasks

1. Screw drivers
Flat screw driver is used to fasten negative slotted Screws.

− Philips Screw driver is used to fasten positive slotted screws.


2. Pliers
Side Cutter pliers are used for cutting and trimming of connecting wires or
terminal leads in the circuit board.

− Long nose pliers are used for holding, bending and stretching the lead of
electronics component and connecting wire.

3. Soldering iron/gun

It is used to join two or more metal conductors

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4. Multi-tester
It is used by technician for measuring current, voltage and resistance.

5. Magnifying glass

− It is a device made of glass with handle. It exaggerates or increases the


apparent size of an object.

6. Safety apparel suit (coverall) - It is used by the person for body


protection.

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7. Anti-static wrist strap - It absorbs the static electricity of the material
when being hold by the hands.

8. Tweezers - It is used to hold the small sensitive part of the computer.

9. Mini-vacuum cleaner - It is used for cleaning sensitive parts of the


computer.

10. Crimping Tool – it is used for crimping network cables.

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Self-Check 1.1-2
I. Identify the following. Write the answer in the space provided.

1. It is a tool used to hold the small sensitive parts of computer.

2. A device made glass with handle, to exaggerate or to increase


the apparent size of an object.
3. It is an instrument used by technician for measuring current,
voltage and resistance.
4. It is a tool used for cutting and trimming of connecting wires or
terminal leads in the circuit board.

5. It is a tool used to join two or more metal conductors with the


support of soldering lead melted around it.
6. It is a material used to organize wires and cables used in
connecting computers to avoid tangling.
7. These are the materials that are used in saving data and
providing backup for your files such as diskette, compact disc,
flash drives and memory cards.

8. It is a piece of hardware that plugs into an expansion slot in your


computer.

9. It is a reference material that provides you instructions for


certain operation or task.
10. It is a tool used for holding, bending and stretching the lead of
electronics component and connecting wire.

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ANSWER KEYS 1.1-2
1. Tweezers
2. Magnifying glass
3. Multi-tester
4. Pliers
5. Soldering iron
6. Cable tie
7. Computer storage media
8. Adapter
9. Manuals
10. Long nose pliers

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INFORMATION SHEET 1.1-3
COMPUTER HARDWARE COMPONENTS
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Enumerate the computer system components.


2. Identify and discuss briefly the components.
3. Familiarize the functions of each component.
Introduction
A computer system is composed of main hardware components in order
to run accurately and efficiently.

Figure1. The main hardware Components of a Computer system

INPUT DEVICES
In computing, an input device is any peripheral (piece of computer
hardware equipment) used to provide data and control signals to an information
processing system such as a computer or other information appliance.

Examples:
 Keyboard
 Mouse
 Scanners
 Digital Cameras
 Joystick

OUTPUT DEVICES

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An output device is any piece of computer hardware equipment used to
communicate the results of data processing carried out by an information
processing system (such as a computer) which converts the electronically generated
information into human-readable form.

Example:

 Monitor
 Projector
 Printer
 Speaker

STORAGE DEVICES

Data storage device, a device for recording information, which could range
from handwriting to video or acoustic recording, or to electromagnetic energy
modulating magnetic tape and optical discs.

Example:

 RAM (Random Access Memory)


 Floppy Disks
 USB flash drives
 Memory Cards
 ROM (Read Only Memory)

What’s Inside the Computer?

CPU/Processor

A CPU

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The Central Processing Unit (CPU), also called a processor, is located inside
the computer case on the motherboard. It is sometimes called the brain of the
computer, and its job is to carry out commands. Whenever you press a key, click
the mouse, or start an application, you're sending instructions to the CPU.

The CPU is generally a 2-inch ceramic square with a silicon chip located
inside. The chip is usually about the size of a thumbnail. The CPU fits into the
motherboard's CPU socket, which is covered by the heat sink, an object that
absorbs heat from the CPU.

A processor's speed is measured in megahertz (MHz), or millions of


instructions per second, and gigahertz (GHz), or billions of instructions per
second. A faster processor can execute instructions more quickly. However, the
actual speed of the computer depends on the speed of many different components -
not just the processor.

There are many processor manufacturers for personal computers, but the
most well-known ones are Intel and AMD.

MOTHERBOARD

A motherboard

The motherboard is the computer's main circuit board. It's a thin plate
that holds the CPU, memory, connectors for the hard drive and optical drives,
expansion cards to control the video and audio, as well as connections to your

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computer's ports (such as the USB ports). The motherboard connects directly or
indirectly to every part of the computer.

Power Supply Unit

A power supply unit

The power supply unit in a computer converts the power from the wall
outlet to the type of power needed by the computer. It sends power through the
cables to the motherboard and other components.

If you decide to open the computer case and take a look, make sure to
unplug the computer first. Before touching the inside of the computer, you should
touch a grounded metal object (or a metal part of the computer casing) to discharge
any static buildup. Static electricity can be transmitted through the computer
circuits and ruin them.

RAM (Random Access Memory)

RAM

RAM is your system's short-term memory. Whenever your computer


performs calculations, it temporarily stores the data in the RAM until it is needed.

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This short-term memory disappears when the computer is turned off. If
you're working on a document, spreadsheet, or other type of file, you'll need to save
it to avoid losing it. When you save a file, the data is written to the hard drive,
which acts as long-term storage.

RAM is measured in megabytes (MB) or gigabytes (GB). The more RAM


you have, the more things your computer can do at the same time. If you don't
have enough RAM, you may notice that your computer is sluggish when you have
several programs open. Because of this, many people add extra RAM to their
computers to improve performance.

A bit is the smallest unit of data in computer processing. A byte is a group


of eight bits. A megabyte contains about one million bytes, and a gigabyte is about
one billion bytes.

Hard Drive

A hard drive

The hard drive is the data center of the computer. This is where the
software is installed, and it's also where your documents and other files are stored.
The hard drive is long-term storage, which means the data is still saved even if
you turn the computer off or unplug it.

When you run a program or open a file, the computer copies some of the
data from the hard drive onto the RAM so that it can access the data more easily.
When you save a file, the data is copied back to the hard drive. The faster the hard
drive is, the faster your computer can start up and load programs.

Most hard drives are hard disk drives, which store data on a magnetic
platter. Some computers now use solid-state drives (also called flash hard
drives). These are faster and more durable than hard disk drives, but they are also
more expensive.
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A USB flash drive is basically a small, removable flash hard drive that plugs
into a USB port. These are a convenient way to bring your files with you and open
them on a different computer.

If you're using Windows, you can view information about your computer's
RAM and processor speed without opening up your computer. Just go to the
Control Panel (in the Start menu) and click System and Security. In Mac OS X,
you can view this information by clicking the Apple icon and selecting About This
Mac.

Expansion Cards
Most computers have expansion slots on the motherboard that allow
you to add various types of expansion cards. These are sometimes called PCI
(Peripheral Component Interconnect) cards. You may never have to add
any PCI cards, as most motherboards have built-in video, sound, network,
and other capabilities. However, if you want to boost the performance of your
computer or update the capabilities of an older computer, you can always add
one or more cards. Below are some of the most common types of expansion
cards:

Video card
A video card

The video card is responsible for what you see on the monitor. Most
computers have a GPU (Graphics Processing Unit) built into the
motherboard, instead of having a separate video card. If you like playing
graphics-intense games on the computer, you can add a faster video card to
one of the expansion slots to get better performance.

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Sound Card
The sound card, also called an audio card, is responsible for what you
hear in the speakers or headphones. Most motherboards have integrated
sound, but you can upgrade to a dedicated sound card for higher quality
sound.

Network Card
The network card allows your computer to communicate over a
network and access the internet. It can either connect with an Ethernet cable
or through a wireless connection (often called Wi-Fi). Many motherboards
have built-in network connections, and a network card can also be added to
an expansion slot.

Bluetooth Card
A Bluetooth dongle

Bluetooth is a technology for wireless communication over short


distances. It's often used in computers to communicate with wireless
keyboards, mice, and printers. It's often built into the motherboard or

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Self-Check 1.1-3

Identification and Discussion:


Identify the name of each component shown in the picture and describe
each part briefly.

1.

2.

3.

4.

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5.

6.

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ANSWER KEYS 1.1-3

1. CPU, The Central Processing Unit (CPU), also called a processor, is


located inside the computer case on the motherboard
2. The motherboard is the computer's main circuit board. It's a thin plate that
holds the CPU, memory, connectors for the hard drive and optical drives,
expansion cards to control the video and audio,
3. The power supply unit in a computer converts the power from the wall outlet
to the type of power needed by the computer. It sends power through the cables
to the motherboard and other components.
2. RAM is your system's short-term memory. Whenever your computer
performs calculations, it temporarily stores the data in the RAM until it is
needed.
3. The hard drive is the data center of the computer. This is where the software
is installed, and it's also where your documents and other files are stored. The
hard drive is long-term storage, which means the data is still saved even if
you turn the computer off or unplug it.
4. The video card is responsible for what you see on the monitor. Most
computers have a GPU (Graphics Processing Unit) built into the
motherboard, instead of having a separate video card. If you like playing
graphics-intense games on the computer, you can add a faster video
card to one of the expansion slots to get better performance.

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INFORMATION SHEET 1.1-4
BIOS CONFIGURATION
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Access and configure Computer BIOS Options


2. Identify and discuss briefly the functions
3. Familiarize the functions of BIOS option.

Introduction

A computer’s BIOS is a set of computer instructions in firmware that control


input and output operations.

To enter the CMOS / BIOS Setup, you must press a certain key or combination
of keys during the initial startup sequence. Most systems use "Esc," "Del," "F1,"
"F2," "Ctrl-Esc" or "Ctrl-Alt-Esc" to enter setup. There is usually a line of text at the
bottom of the display that tells you "Press ___ to Enter Setup."

This is the first page you'll see when you get into this particular BIOS. The
appearance and features of the various BIOS configurations from various
manufacturers vary significantly. This is a Phoenix/Award BIOS. Some computers
use an AMI BIOS. Other computer manufacturers produce their own BIOS
software/firmware.

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Above, you can see that the 'Standard CMOS Features' is selected. If you hit
the ENTER key, you get the screen below. This is the screen where you set the system
clock and set several of the drive parameters. Luckily, most of the newer BIOS'
set/read the drive parameters automatically.

On the screen above, I scrolled down to the 'Primary IDE Drive' and hit ENTER.
The next screen is the result. In this machine, the primary IDE drive is a 40GB
Samsung drive. The screen shows the various drive parameters. Here, we want to let
the BIOS set the parameters if the drive is capable. Some older drives don't have the
capability to communicate that information to the BIOS and the parameters have to
be set manually. Thankfully, most of the older drives have been taken out of service.

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Next, we scroll down to what is simply labeled 'BIOS Features' and click ENTER

Here you can see some relatively new/unique BIOS features. Super-boot
allows the computer to start faster by storing certain basic system information in
memory. The Super BIOS protect protects the computer's BIOS information from
malicious software that tries to destroy the BIOS data. If the BIOS information is
completely destroyed, the computer can’t be booted and, if the BIOS IC isn't
replaceable (installed in a socket vs soldered in place), the motherboard has to be
replaced.

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Below is a picture of the 'clear CMOS' jumper (inside the dotted yellow line).
It's generally very near the BIOS IC. If you ever need to clear the CMOS memory, you
simply remove power from the computer, move the jumper from pins 1 and 2 to pins
2 and 3. After a second, return the jumper to pins 1 and 2 and restart the computer.
The BIOS settings will now be as they were when you initially powered up the
machine. In the following image, the green arrow points to the BIOS IC. On this
board, it's soldered directly to the board but these are often installed in sockets to
allow quick replacement. The orange arrow points to the backup battery. This retains
the CMOS settings when no power is applied to the motherboard. The battery rarely
needs replacing but if you're working on an old machine, you should check it to
confirm that its voltage is approximately the rated voltage (generally 3v). The yellow
arrow points to the clear CMOS header. As you can see, a shunt is installed across
pins 1 and 2. If you're unsure about the pin numbering on a header, there are often
indicators like the white triangle (red arrow). On this board, there is also a number
3 but there aren't always numbers.

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A couple more notes about the CMOS. As was stated previously, clearing the CMOS
memory restores the system to what it was when the system was powered up for the
first time. Generally, the computer will function after clearing the CMOS but for
advanced systems there are some things you should know.

 Any over-clocking settings will be lost. This won't cause any problems but
could be annoying if you have to find the sweet-spot for the system.

 If you're running a RAID hard drive configuration, clearing the CMOS will
remove the RAID settings and the system will not boot until the RAID array
has been reconfigured. If this happens and you don't know how to reconfigure
the RAID array, try to find someone who does. If you were running a RAID
array, it was likely done for a reason (security against hard drive failure or for
better performance). If you reload the operating system on one of the drives
(because you can't reconfigure the array), you will lose the benefit of the array
and will lose all information on the drives.

 If you can't find the clear CMOS jumper/header, look for the battery. The
header is almost always near the battery (large silver coin-cell battery). On
some motherboards, there is an alternate way to clear the CMOS. On THIS
motherboard, you can see that there is a switch on the back of the board. This
is convenient but you have to be aware that it's there if you're reaching around
the back of the computer trying to plug something in. If you accidentally push
the button, it will clear the CMOS.

Here, we scrolled down to the 'Advanced BIOS Features' and clicked enter.

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There are too many features here to cover them all but you should notice a
few. At the top, you can see that the virus warning is ENABLED. The 'quick POST' is
enabled (allowing even faster booting). Below that, you can see that you have options
for the boot order of the various drives. Here, we have told the computer to boot to
the CD ROM first and if you don't find a boot record, boot from the hard drive. To
shave a few seconds off of the boot time, you can have it boot to the hard drive first
but if you need to run something like True Image recovery, you will need to go into
the BIOS and set it to boot from the CD ROM first.

Next, we enter the 'Advanced Chipset Features'.

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Here, we enter the IDE device page.

Below, we enter the 'Power Management' section.

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Here, we can determine how/when the computer shuts down after a period of
inactivity. This page allows you to control the way the computer shuts down. There
are options for when you use the power button to shut the computer down and when
the computer is shut down automatically.

On this page you can see a setting that needs to be changed. The PNP OS
should be set to no. This seems counterintuitive (it is actually, if you ask me). When
set to yes, the BIOS leaves it to the OS to resolve IRQ conflicts. This is better done
outside of the OS so the proper setting should be no.

This page tells you several things including the processor's core temperature,
the system temperature, the operating speed of two fans and two of the power supply
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voltages. The CPU core voltage is not produced directly by the computer's switching
power supply. It is converted from one of the power supply outputs by a switching
regulator. You should remember the pictures earlier of the PWM FETs that were
located near the CPU socket.

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TASK SHEET 1.1-4

Title: BIOS CONFIGURATION

Performance Objective: Given the basic concepts about computer’s


BIOS Configuration, you should be able to
identify and configure various bios features /
options and assess overall system performance
and capability.

Supplies/Materials : Motherboard manual

Equipment : 1 units Desktop Computer / Laptop

Steps / Procedures:

1. Turn on the computer and access the BIOS setup.


(Note: Accessing the BIOS setup differs on the motherboard
model. Refer to mother board manual for specific instructions).
2. Change the system date and time to current.
3. Identify primary and secondary hard disk drives specifications,
4. Identify CDROM / DVD ROM Drives specifications.
5. Change Boot options or Boot order from DVDROM to Hard Disk
and vice versa.
6. Determine CPU Temperature, FAN Speed and CPU Core
Temperature.
7. Load setup defaults / optimized defaults
8. Save and exit

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Performance Criteria Checklist 1.1-4

CRITERIA
YES NO
Did you….
1. Identify primary and secondary Hard disk
drive?
2. Change the boot options from hard disk to
removable device and vice versa?
3. Determine the normal CPU temperature and
fan speed?
4. Change system date and time into the current
timestamp?

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INFORMATION SHEET 1.1-5
PC Assembly / Disassembly
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Identify basic parts of personal computer.


2. Assemble the computer unit based on proper procedure.
3. Disassemble the computer unit based on proper procedure.

Introduction

This set of instructions will help you assemble a basic computer capable of
running most modern software packages encountered by a casual user. Modern
computers become more affordable when users supplement their monetary
investment with a few hours of effort. This computer build will be very basic and will
be the minimum hardware necessary to have a functional system.

Step 1: Procuring Parts

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1. Processor (CPU)
2. Computer Case
3. Optical Drive
4. Memory (RAM)
5. Power Supply
6. SATA Cables
7. Motherboard (SATA Capable)
8. Processor Fan
9. Case Fan
10. Hard Drive (SATA Capable)
11. Assortment of case and drive screws

Step 2: Gather Tools and Supplies

Gather the tools you will need for the project:

 Screwdriver (for slotted and Phillips head screws)


 Wire cutters and strippers
 Needle-nosed pliers
 Utility knife
 Small flashlight
 Adjustable wrench
 Small container to hold screws
 Heat sink compound
 Grounding Strap

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Step 3: Open the Case

Open the computer case by removing the side panels. Find the screws that hold the
side panels in place and remove them (shown in figure 3 circled in red). The panel is
removed by first sliding it back (figure 4) then lifting it away from the case (figure 5).

Warning: Case may have sharp edges. Handle with care to avoid injury.

Step 4: Prepare the case for Assembly

Three things need to be done before assembly begins:


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 Remove any parts or packaging materials that may have been shipped inside
the case (figure 6).
 Remove the cover for the optical drive. On our case, we will be removing the
cover on the highest drive bay to mount our DVD drive as shown in figure 7.
Do this by pressing in the retaining tabs shown in figure 8.
 Make note of the cables pre-installed in the case. These should be front
panel connections for features such as the power switch, audio jacks and
usb ports. If they are not labeled, consult the manufacturer’s documentation
and label them yourself now before other parts are installed in the case
(figure 8).

Step 5: Ground yourself

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Put the grounding strap on your wrist (Figure 10) and connect the other end to the
computer case. If your strap is not equipped with a clip to hook to the case, find a
place to wedge against the metal as shown in figure 11. This will prevent any buildup
of static electricity on your body from damaging the computer components.

Caution: Static electricity can ruin computer components. Always wear a grounding
strap when handling any internal components.

Step 6: Install the Motherboard

To install the motherboard we need parts that should have been included with your
purchased components:
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 I/O Bezel is a trim panel installed in the back of the case that surrounds the
interface ports on the motherboard. It should be included with the
motherboard. Figure 12 shows the contents of the motherboard box.
 Standoffs are installed in the case screw holes to create a riser that
separates the case and motherboard. The screws install into the standoffs as
shown in figure 13. Screws and standoffs should be included with the case,
but it is a good idea to order these items just in case they aren't included.

Follow these steps to install the motherboard in the case:

1. Install the I/O bezel plate into the opening in the back of the case (figure 14).
It pushes in from the inside.
2. Install standoffs in the case. The standoffs screw into the motherboard
mounting holes shown in figure 14. Check the screw hole locations on the
motherboard for exact placement.
3. Lower the motherboard into the case and align with the I/O bezel.
4. Install the screws.

Figure 15 shows the motherboard installed in the case. It works best to leave the
screws loose until all of them have been started and the board is aligned with the
bezel.

Caution: To prevent damage to the motherboard it must only contact the standoffs
and screws. All of the standoffs and screws must be installed.

Step 7: Install the Hard Drive

The optical drive is 5.25" wide and is installed in the drive bay that we
removed the cover from in a previous step. Cable access considerations
apply to this drive also. To install the drive:

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1. Slide the drive into the drive bay until the screw holes are lined up
and the front of the drive is flush with the front of the case (figure 18).
Make sure that it is orientated correctly.
2. Install the screws.

Step 8: Install the CPU

The CPU is the brain of the computer. It is installed on the motherboard in


the socket shown in figure 20.To install the CPU:

1. Find the corner marking that designates pin 1 of the CPU as shown in
figure 19. On this AMD brand processor, the corner is marked with an
arrow. Consult the manufacturer's documentation for specific
information about your processor.
2. Lift the small metal rod next to the socket as shown in figure 20.
3. Find the corresponding marking on the CPU socket and insert the
CPU so that the markings are lined up.
4. Push the rod down to lock the processor in place (figure 21).

Step 9: Install the Optical Drive

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The optical drive is 5.25" wide and is installed in the drive bay that we
removed the cover from in a previous step. Cable access considerations
apply to this drive also. To install the drive:

1. Slide the drive into the drive bay until the screw holes are lined up
and the front of the drive is flush with the front of the case (figure 18).
Make sure that it is orientated correctly.
2. Install the screws.

Step 10: Install the RAM

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The RAM is the temporary memory location that the processor works from.
Permanently stored data is pulled from disks and stored in RAM while the
processor works with it. The memory is easy to install:

1. Set the RAM board in the socket as shown in figure 22. Check to see
that the notch in the board is in the correct location. If it is not, turn it
around 180º.
2. Press firmly on both ends of the board to set it into the socket. Make
sure the tabs lock into place as shown in figure 23.

Caution: Pressing the boards in when the tab is not aligned could cause
damage to the RAM boards as well as the motherboard.

Step 11: Install the CPU FAN

The CPU fan is really a combination of a heat sink and fan together. The unit draws
heat away from the CPU. To install the fan:

1. Place thermal compound to the CPU following the instructions provided with
the compound.
2. Set the fan assembly on the CPU with mounting tabs aligned.
3. Pull the locking rod down on the fan assembly to lock into place.
4. Connect the fan assembly's power connector to the motherboard. Consult
the manual to determine proper placement.

Caution: Failure to apply thermal compound will result in insufficient cooling and
will cause damage to the CPU and/or motherboard.

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Step 12: Install the CASE FAN

The case fan is usually installed on the back panel of the case. If the fan
mount is not obvious consult the case documentation. To mount the fan:

1. Align the mounting holes by holding the fan to the mounting pad on
the inside of the case as shown in figure 25. The fan needs to be
mounted so that it blows air out of the case.
2. Insert the screws from the outside of the case and tighten.

Step 13: Install the POWER Supply

Consult your case documentation for details and then follow these directions to
install the power supply:
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1. Align the mounting holes in the case and power supply as shown in figure
26.
2. Insert screws and tighten.

Step 14: Connect Cables

With all of the components installed in the case, the jungle of wires can be daunting.
It is important to consult the motherboard manual in order to make sure proper
connections are made. There are two kinds of connections, power and data.

 Every device that has been installed needs power. In figure 27, the power
supply connectors are shown. The motherboard has two power connections,
and there are two connectors specifically for SATA devices (drives). The other
connectors will run fans and other non-SATA devices.
 Data cables connect drives and front panel devices to the motherboard. Please
consult the motherboard documentation for the exact placement of
connectors.

Warning: Incorrect connections can damage components and cause bodily injury.

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Step 15: Wrap-up

Now that the components are completely installed, the last thing to do is to reinstall
the side panels on the case. The computer is now ready to be turned on and to have
software loaded on it. If the computer has problems starting up, check all component
connections and mounting to make sure that you have hooked everything up
correctly. Consult individual component manuals for specific troubleshooting
information if problems persist.

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TASK SHEET 1.1-5
Title: ASSEMBLE COMPUTER HARDWARE

Performance Objective: Given the proper procedure in assembling and


disassembling computer hardware, you should be
able to assemble and disassemble computer hardware
using proper tools based on proper procedures.

Supplies/Materials :

 Screwdriver (for slotted and Phillips head screws)


 Wire cutters and strippers
 Needle-nosed pliers
 Small flashlight
 Adjustable wrench
 Small container to hold screws
 Grounding Strap

Equipment : 1 set DESKTOP COMPUTER

Steps/Procedure:

1. Prepare the running DESKTOP Computer.


2. Disconnect all power cables and connections.
3. Disassemble the computer based on the proper procedure.
4. List the components specification based on the table below:

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COMPONENT SPECIFICATION
Hard Drive
Mother Board
Power Supply
RAM
CPU Case
Processor
DVDROM
Keyboard
Mouse
Video Card (if present)

5. Assemble the computer unit.


6. Check the connections and cables
7. Turn on the computer unit.
8. Observe 5s in the work area.

Assessment Method:

Performance Criteria Checklist

Performance Criteria Checklist 1.1-5

CRITERIA YES NO
Did you….
1. Ensure that safety measures, policies and procedures
followed, and that work is appropriately sequenced in
accordance with the industry standards?
2. Disassembled the computer unit based on the proper
procedure?
3. Complete the table of specifications for the
components?
4. Assembled the computer unit based on the proper
procedure?

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LEARNING OUTCOME # 2 PREPARE INSTALLER

CONTENTS:

1. Safety procedures
2. Creating a bootable USB device
3. Software installation
4. Systems specification
5. Bios configuration

ASSESSMENT CRITERIA:

1. Portable bootable devices are created in accordance with software


manufacturer instruction
2. Customized installers are prepared in accordance with software utilization
guide and end user agreement.
3. Installation of portable applications are carried out in accordance with
software user guide and software license

CONDITIONS:

The students/trainees must be provided with the following:

 USB Flash Drive


 Device drivers , operating system
 Appropriate software application programs
 Diagnostic software or utilities
 Desktop Computer / 1 set computer system
 Hand-outs

METHODOLOGIES:

 Lecture
 Discussion
 Demonstration
 Viewing multimedia
ASSESSMENT METHODS:

 Written examination
 Practical examination

LEARNING OUTCOME # 2
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LEARNING OUTCOME # 2

PREPARE INSTALLER

Learning Activities Special Instructions

Read the Information Sheet 1.2- Read, understand the information


1(Creating Bootable USB) sheet and evaluate yourself using
Task sheet 1.2-1.
Perform the instructions stated in the
Task Sheet 1.2-1, before proceeding
to the next activity.

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INFORMATION SHEET 1.2-1
CREATING BOOTABLE USB

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Create bootable USB using command prompt.


2. Create bootable USB using software.
3. Configure BIOS setting to boot through the bootable USB.

Introduction

A bootable disk is also used to install a new operating system. By


booting its own operating system (not necessarily the one being installed), it
is able to format and write to the blank hard disk on a new computer. In
addition, when replacing an existing operating system, it gives the installation
program complete control of the computer.

Creating bootable USB using CMD

1. First step is to obtain the windows files from somewhere and save them
to a folder in your pc. You can rip a windows dvd , or if you have the iso
image file you can open it with magic disc or daemon tools or even
winrar , and you need to copy the whole content to a folder anywhere
in your pc , you just need to make sure you know where it is located.
2. Make sure your usb stick is inserted, go to start search cmd , right click
the file and select run as administrator. The command prompt will
appear, now you need to write the following comands:
3. diskpart→list disk→select disk 1(chose the usb device, you will
recognize it by its size)→clean(this will erase the usb)→create partition
primary→select partition 1→active→format fs=ntfs(this will format the
usb drive and will take 10-15 minutes)→

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4. After the format is done you have to continue writting in command promt
: →assign(now you will notice that the usb drive changed its
letter to (H): or (G))→exit(this command will exit the disk part function)
5. Now you have to write the path to the executable file in your windows saved
folder, make sure that in your windows folder you have the boot folder with
the bootsect executable file.

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6. In my case the command goes like this: E:→cd win 7 sp1→

→cd boot→bootsect.exe/nt60 h:(h is the letter of the usb drive ,this comand
will update the boot core)→exit (this will exit command prompt).

Now you have to copy all the files in the windows folder to your usb drive.

Creating bootable USB using Software


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1. Download winsetupfrom usb software from their website.

2. Run the downloaded software.

3. Select USB device from the dropdown list.

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4. Check the desired operating system you want to be placed on your bootable
USB.
5. Browse the ISO file of the operating System.
6. Click GO
7. Wait for approximately 10 – 15 minutes once it is done the software will
prompt “JOB DONE”.

Configure bios to boot to your bootable USB

(Note: BIOS interface differ in each motherboard brand see your motherboard manual
on how to access boot options)

1. Access your BIOS Setup.


2. Access the boot options menu and select the Bootable USB drive as the first
boot device.
3. Hit F10 to save the changes and exit.

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TASK SHEET 1.2-1
Title: CREATE BOOTABLE USB

Performance Objective: Given the proper procedure in creating a bootable


usb, you should be able to create a bootable usb
using CMD prompt and a software.

Supplies/Materials :

 USB Flash Drive (at least 4 gb)


 Mother Board manual
 Drivers

Equipment : 1 set DESKTOP COMPUTER

Steps/Procedure:

1. Prepare the USB Flash disk


2. Create Bootable usb using command prompt.
3. Copy windows files to the new Bootable USB device.
4. Configure BIOS and set 1st boot option to the bootable usb.
5. Test the bootable USB.
6. Create Bootable USB using a software.
7. Configure BIOS and set 1st boot option to the bootable usb.
8. Test the bootable USB.

Assessment Method:

Performance Criteria Checklist

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Performance Criteria Checklist 1.2-1

CRITERIA YES NO
Did you….
1. Ensure that safety measures, policies and procedures
followed, and that work is appropriately sequenced in
accordance with the industry standards?
2. Successfully created a bootable USB using CMD
prompt?
3. Successfully created a bootable USB using a
software?
4. Configure the BIOS setup to boot through the USB?

5. Tested the new Bootable USB?

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LEARNING OUTCOME # 3 INSTALL OPERATING SYSTEM AND
DRIVERS FOR PERIPHERALS/
DEVICES

CONTENTS:

1. Safety procedures
2. Basic computer configuration set up
3. System’s specifications
4. Operating system function and structure
5. Installation of Operating System and peripheral/device drivers

ASSESSMENT CRITERIA:

1. Operating system (OS) is installed in accordance with established


installation procedures and to comply with end-user requirements
2. Peripherals/devices drivers are installed and configured in accordance
with manufacturer’s instructions and/or OS installation procedures.
3. OS and drivers updates/patches are accessed and installed in accordance
with manufacturer’s recommendations and requirements
4. On-going checks of the quality of the work are undertaken in accordance
with established procedures

CONDITIONS:

The students/trainees must be provided with the following:

 Personal Protective equipment ( ex. protective eyewear, anti static wrist


wrap)
 Electronic laboratory hand tools (assorted pliers, assorted screw
drivers, soldering iron, desoldering tool)
 Device drivers , operating system
 Appropriate software application programs
 Diagnostic software or utilities
 Desktop Computer / 1 set computer system
 Hand-outs

METHODOLOGIES:

 Lecture
 Discussion
 Demonstration

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 Viewing multimedia
ASSESSMENT METHODS:

 Written examination
 Practical examination

LEARNING OUTCOME # 3
INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES

Learning Activities Special Instructions

Read the Information Sheet 1.3- Read, understand the information


1(Structures of Operating System) sheet and evaluate yourself using
Self – check 1.3-1.
Evaluate yourself by answering the
Self Check 1.3-1 before proceeding
to the next activity
Read the Information Sheet 1.3-2 Read, understand the information
(Computer System Configuration) sheet and evaluate yourself using
Task Sheet 1.3-2.
Evaluate yourself by answering the
Task Sheet 1.3-2 before proceeding
to the next activity
Read the Information Sheet 1.3-3 Read, understand the information
(Installing operating system & sheet and evaluate yourself using
Peripheral Drivers) Task Sheet 1.3-3.

Evaluate yourself by answering the


Task Sheet1.3-3 before proceeding
to the next activity

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INFORMATION SHEET 1.3-1
STRUCTURES OF OPERATING SYSTEM

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Identify the basic structures of operating system.


2. Obtain knowledge about the functions of each structure.

Introduction
Operating system is a software used for communication between user
and the computer. It translates user’s instructions into commands or
computer language which is essential to perform a particular task.
These are the structures of the system we’ll be looking at:

 Process Management
 Main Memory Management
 File Management
 I/O System Management
 Secondary Management
 Networking
 Protection System
 Command-Interpreter System

PROCESS MANAGEMENT

A process is a program in execution: (A program is passive, a process active.)A


process has resources (CPU time, files) and attributes that must be managed.

Management of processes includes:

 Process Scheduling (priority, time management)


 Creation/termination
 Block/Unblock (suspension/resumption)
 Synchronization
 Communication

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 Deadlock handling
 Debugging

MAIN MEMORY MANAGEMENT

 Allocation/de-allocation for processes, files, I/O.


 Maintenance of several processes at a time
 Keep track of who's using what memory
 Movement of process memory to/from secondary storage

FILE MANAGEMENT

A file is a collection of related information defined by its creator. Commonly, files


represent programs (both source and object forms) and data. The operating system
is responsible for the following activities in connections with file management:

 File creation and deletion.


 Directory creation and deletion.
 Support of primitives for manipulating files and directories.
 Mapping files onto secondary storage.
 File backup on stable (nonvolatile) storage media.

I/O MANAGEMENT

 Buffer caching system


 Generic device driver code
 Drivers for each device - translate read/write requests into disk
position commands.

SECONDARY STORAGE MANAGEMENT

 Disks, tapes, optical, ...


 Free space management ( paging/swapping )
 Storage allocation ( what data goes where on disk )
 Disk scheduling

NETWORKING

 Communication system between distributed processors.


 Getting information about files/processes/etc. on a remote machine.
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 Can use either a message passing or a shared memory mode

PROTECTION

 Of files, memory, CPU, etc.


 Means controlling of access
 Depends on the attributes of the file and user

SYSTEM PROGRAMS

 Command Interpreters -- Program that accepts control statements (shell,


GUI interface, etc.)
 Compilers/linkers
 Communications (ftp, telnet, etc.)

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Self-Check 1.3-1
Multiple Choice:

Choose the best answer. Encircle the letter of the correct answer for each question.

1. A process is a program in execution: (A program is passive, a process


active.)A process has resources (CPU time, files) and attributes that must be
managed.

A. Process Management
B. Main Memory Management
C. File Management
D. Secondary Management

2. Management that involves Allocation/de-allocation for processes, files, I/O,


Maintenance of several processes at a time, Keep track of who's using what
memory and Movement of process memory to/from secondary storage

A. Process Management
B. Main Memory Management
C. File Management
D. Secondary Management

3. A file is a collection of related information defined by its creator. Commonly,


files represent programs (both source and object forms) and data. The
operating system is responsible for the following activities in connections
with file management

A. Process Management
B. Main Memory Management
C. File Management
D. Secondary Management

4. Management that involves Buffer caching system, Generic device


driver code and Drivers for each device - translate read/write requests
into disk position commands.

A. Process Management
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B. Main Memory Management
C. I/O Management
D. Secondary Management

5. Management that involves Communication system between distributed


processors, getting information about files/processes/etc. on a remote
machine. Can use either a message passing or a shared memory mode.

A. Process Management
B. Main Memory Management
C. I/O Management
D. Networking

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ANSWER KEYS 2.2-2
1. A
2. B
3. C
4. C
5. D

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INFORMATION SHEET 1.3-2
COMPUTER SYSTEM CONFIGURATION
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Determine computer’s system configuration


2. Identify each components status and settings.
3. Assess overall system performance and capability.
Introduction
Identifying status and characteristics of a computer system is essential for
overall system performance. These specifications is useful in assessing the capability
and limitation of a computer system to run various applications.
There are many ways to determine the status and characteristics of your computer
system's components.

Most information can be easily found by accessing the DirectX Diagnostics Tool
(DXDIAG). This program will give you detailed information about your Operating
System, Processor Speed, Physical Memory, Video Card, Sound Card, Network
Interface Card, as well as any attached Game Controllers.

Figure 1: DirectX Diagnostic Tool

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You may also utilize the System Properties Control Panel to access detailed
information about all of the computer's many components.

Figure 2: Basic Information about your Computer

Operating System

The exact version of your Operating System can be found either on the System Tab
of the DirectX Diagnostics Tool, or from the General Tab of the System
Properties Control Panel.

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Processor Speed

If the processor speed is not available with documentation that came with your
computer system, you may view the Processor type and Speed on the System tab of
the DirectX Diagnostics Tool.

Physical Memory (RAM)

You may view the amount of Physical Memory (RAM) on your system from either
the System tab of the DirectX Diagnostics Tool, or from within the General tab of
the System Properties Control Panel.

Size of Hard Drive (Available Free Space)

To view how the space on your Hard Drive is being utilized, double-click on the My
Computer icon located on your Desktop. Right-click on the Hard Drive's icon
(Labeled "C:") and select Properties from the resulting options menu. This window
will show the "Capacity" of the Hard Drive as well as the "Free" and "Used" portions
or the Disk.

If your computer contains more than one partition or hard drive, repeat this
procedure for each drive letter (C:, D:, E:, etc.).

Video Card (Type, Capabilities and Driver Information)

To gather all of the information for your Video Card, you will need to access the
DirectX Diagnostics Tool.

From the Display Tab of the DirectX Diagnostics Tool, you will locate the Name,
Manufacturer, Driver Version Number, and Available Video RAM of the Video Card.

If you need to know the date of the Video Card's Driver, select the More Help tab
and click on the MSInfo button. From the resulting Microsoft System
Information window, in the left column, click on the Plus (+) next to Components
and select Display from the list. Once the information for your Video Card has
finished compiling, select Advanced Information at the top of the Right Column,
scan down and locate the Driver Date line.

Sound Card (Type, Driver Information)

To view all of the information for your Video Card, you may access either the
DirectX Diagnostics Tool or the System Properties Control Panel.

From the Sound Tab of the DirectX Diagnostics Tool, you will locate the Name and
Driver Version Number of the Sound Card.

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If you need to know the date of the Sound Card's Driver, select the More Help tab
and click on the MSInfo button. From the resulting Microsoft System
Information window, in the left column, click on the Plus (+) next to Components
and select Multimedia from the list. Once the information for your Sound Card has
finished compiling, select Advanced Information at the top of the Right Column,
scan down and locate the Driver Date line.

CD-ROM / DVD-ROM (Type and Status)

To view all of the information for your CD-ROM or DVD-ROM Drive, you may
access either the DirectX Diagnostics Tool or the System Properties Control
Panel. To determine the speed of your drive, please refer to the hardware's
documentation.

From the More Help Tab of the DirectX Diagnostics Tool, select the MSInfo button.
From the resulting Microsoft System Information window, in the left column,
click on the Plus (+) next to Components and select Plus (+) next to Multimedia.
From the list of components, select CD-ROM or DVD-ROM. Once the information
for your drive has finished compiling, Manufacturer, Model and Status will be
presented in the Right Column.

Modem (Type, Speed and Driver Information)

You may access all of the information for your Modem by accessing the System
Properties Control Panel.

From the Device Manager tab, click on the Plus (+) next to Modem, select your
Modem from the list of devices, and click on the Properties button at the bottom
the window. The Driver tab will contain all the Manufacturer, Date and Version
Number of the Driver.

Game Controller (Joystick or Gamepad)

To view all of the information for your Gamepad or Joystick, you will need to access
the DirectX Diagnostics Tool.

From the Input Tab of the DirectX Diagnostics Tool, you will locate the Name,
Driver Version Number, and Driver Date of the Device.

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TASK SHEET 1.3-2
Title: Determining Basic Computer Configuration

Performance Objective: Given the basic concepts about computer system


and its configuration, you should be able to identify
its systems specification and successfully configure a
computer system.

Supplies/Materials : None

Equipment : Desktop Computer / Laptop

Steps/Procedure:

1. Turn on the Computer and wait until it loads up to the desktop.


2. Press Windows+R to show the run command and type dxdiag.
3. Wait until it shows the following figure.

4. Exam the information displayed by browsing to System tab, Display tab,


Sound tab and Input tab.
5. Now, right-click my computer, select Properties and wait for the figure
below to display.
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6. With the system’s specification and basic computer information provided
by the two figures. Fill the information needed below.

Table1 : Computer System Specification

OPERATING SYSTEM

SYSTEM TYPE

PROCESSOR TYPE & SPEED

RAM (Total Memory)

COMPUTER NAME

Size of Hard Drive, Brand and


available free space
Video Card (Type, Capabilities and
Driver Information)
Sound Card (Type, Driver
Information)
CD-ROM / DVD-ROM (Type and
Status)

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Assessment Method:

Completed Table 1: Computer system Specification

Performance Criteria Checklist 2.1-4

Performance Criteria Checklist 1.3-2

CRITERIA
YES NO
Did you….
1. Supply all the system specifications needed for the
table?

2. Understand the systems specification displayed by


Figure 1 and figure 2?
3. Identify all the system components in a detailed
manner?
4. Able to evaluate the overall systems performance
with regards to CPU speed, memory and storage
capacity?

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INFORMATION SHEET 1.3-3
INSTALLING OPERATING SYSTEM & PERIPHERAL DRIVERS
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Partition the Hard Drive to desired storage allocation.


2. Reformat and clean the Hard Drive.
3. Install the operating system.
4. Install and test computer system peripherals.

Introduction
Operating system is a vital part of a computer system. This is the language
that translates user defined instructions to readable commands that will be inputted
to the computer. This section will show proper procedures on how to install / re-
install an operating system to computer unit.
STEP 1. Backup all your files and settings so that you can restore them
later.

STEP 2 Find your Windows 7 product key: This should be printed on a


sticker on your PC or on the documentation that was included with your PC.
You will need this product key to reinstall Windows. If you do not have the
installation discs, they can be obtained from Microsoft at
microsoftstore.com/store/msusa/en_US/DisplayHelpPage. You download
the Windows 7 ISO file to a DVD or USB flash drive.

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STEP 3. Start your computer. Let Windows start and insert the Windows 7
USB flash drive or installation disc.

STEP 4. Shut down your computer.

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STEP 5. RESTART YOUR COMPUTER

STEP 5. PRESS ANY KEY WHEN YOU SEE THE PROMPT.

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STEP 7. Enter your language and other preferences in the “Install
Windows” window, and then click “Next.”

STEP 8. Accept the license term and click “Next

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STEP 9. Click “Custom” on the “Which type of installation do you
want?” window.

STEP 10. Click “Drive Options Advanced” on the “Where do you want to
install Windows?” window

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STEP 11. Click any partition that you want to change, clicking the
formatting option you want to perform.

STEP 12 Click “Next” when you have finished formatting.

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STEP 13. Follow the instructions to finish installing Windows 7. You will
name your computer and set up a user account.

STEP 14 Click “Activate Windows online now.” If you are prompted for an
administrator password, type the password or provide confirmation.

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STEP 15 Activate your Windows 7 by typing your Windows 7 product key
when prompted, click “Next,” and then follow the instructions or activate by
clicking “Start,” “Computer,” “Properties” and “Activate Windows Now.” And
all things are set. You can now view your desktop.

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STEP 16 Install Driver for the motherboard peripherals. Run Driverpack
Software. Wait for the program to load and find the missing drivers on your
computer. Once done click update and install. Wait for it to complete and
restart your computer.
Note: Your instructor will provide you a copy of this software.

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TASK SHEET 1.3-3
Title: Installing Operating System and Peripheral
Drivers

Performance Objective: Given the basic concepts about installing and re-
installing operating systems and its corresponding
peripheral drivers, you should be able to reformat,
install operating system, and install peripheral
drivers based on proper procedures.

Supplies/Materials : Operating System with product key, external


DVD Room (if needed), Motherboard manual, and Driver pack Solution
software.

Equipment : Desktop Computer / Laptop

Steps/Procedure:

1. Turn on your computer.


2. Backup your files to a secure storage location.
3. Insert your Windows Installation Disc.
4. Restart Your Computer.
5. Boot to the DVD ROM by accessing the BIOS Options.
6. Enter Setup and go to custom options.
7. Input your product key.
8. Partition / reformat your drive based on your own preferences.
9. Click next, assign computer name and click next to apply recommended
settings.
10. Insert driver pack software either via CDROM / DVDROM or USB
11. Run the software and install /update necessary drivers.
12. Activate your windows.
13. Done. Please observe 5s before leaving the work area.

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Assessment Method:

Completed Table 1: Computer system Specification

Performance Criteria Checklist 1.3-3

Performance Criteria Checklist 1.3-3

CRITERIA YES NO
Did you….
1. Follow proper procedure in installing operating
system?

2. Partition and reformat the hard drive based on


requirements?
3. Install and update all the peripheral drivers?

4. Observe OH&S policies and 5s protocol?

LEARNING OUTCOME # 4 INSTALL THE COMPUTER APPLICATION


SOFTWARE

CONTENTS:

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1. Safety procedures
2. Basic computer configuration set up
3. Software Installation
4. Systems specification

ASSESSMENT CRITERIA:

1. Application software are installed based on software installation guides,


end-user requirements and software license agreement
2. Variation to application software installation is carried out in accordance
to customer/client requirements
3. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements

CONDITIONS:

The students/trainees must be provided with the following:

 Application Software Installer


 Hardware Manuals
 Software Licenses
 Desktop Computer / 1 set computer system
 Hand-outs

METHODOLOGIES:

 Lecture
 Discussion
 Demonstration
 Viewing multimedia
ASSESSMENT METHODS:

 Written examination
 Practical examination

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LEARNING OUTCOME # 4
INSTALL THE COMPUTER APPLICATION SOFTWARE

Learning Activities Special Instructions

Read the Information Sheet 1.4- Read, understand the information


1(Installing Computer Application sheet and evaluate yourself using
Software) Task Sheet 1.4-1.

Perform the instructions stated in the


Task Sheet 1.4-1, before proceeding
to the next activity.

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INFORMATION SHEET 1.4.1
INSTALLING COMPUTER APPLICATION SOFTWARE
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Check the computer system requirements.


2. Install computer application software.
3. Uninstall computer application software.
.

Introduction
Computer application software is widely used nowadays. It falls mainly in two
categories which is the commercial (paid version) and open source (free version).
Follow these simple steps in installing computer application software. In this
information sheet we will be using the installation of Microsoft office as an example.

STEP. 1 Prepare the installer.


STEP. 2 Run the setup.

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STEP 3 Check I accept to the terms and conditions and hit next.

STEP 4 Click install and wait for the installation to be finished then run the
newly installed software.

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TASK SHEET 1.4-1
Title: Installing Computer Application Software

Performance Objective: Given the basic concepts about installing


computer application software, you should be able
to install a computer application software.

Supplies/Materials : Microsoft Office 2010 Installer

Equipment : Desktop Computer / Laptop

Steps/Procedure:

1. Turn on your computer


2. Locate the Microsoft Office 2010 Installer
3. Run the set up.exe
4. Accept License terms and click next
5. Install
6. Test the newly installed application software.

Assessment Method:

Performance Criteria Checklist 1.4-1

Performance Criteria Checklist 1.4-1

CRITERIA YES NO
Did you….
1. Follow proper procedure in installing Computer
application software?

2. Test newly installed application software?

3. Observe OH&S policies and 5s protocol?

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LEARNING OUTCOME # 5 CONDUCT TESTING AND
DOCUMENTATION

CONTENTS:

1. Safety procedures
2. System requirements
3. Testing method used to ensure reliability of equipment
4. 5s and 3r implementation
5. Proper system of Documentation

ASSESSMENT CRITERIA:

1. Devices / systems and/or installation is tested to determine whether it


conforms to requirements
2. Stress test is conducted to ensure reliability of equipment in accordance
with manufacturer’s instructions and system requirements
3. 5S and 3Rs are followed according to environmental policies
4. Documentation in relation to the test is forwarded to appropriate
personnel and/or authority in accordance with requirements

CONDITIONS:

The students/trainees must be provided with the following:

 Personal Protective equipment ( ex. protective eyewear, anti static wrist


wrap)
 5S AND 3R Checklist
 Manuals
 Desktop Computer / 1 set computer system
 Hand-outs

METHODOLOGIES:

 Lecture
 Discussion
 Demonstration
 Viewing multimedia
ASSESSMENT METHODS:

 Written examination
 Practical examination

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LEARNING OUTCOME # 5

CONDUCT TESTING AND DOCUMENTATION

Learning Activities Special Instructions

Read the Information Sheet 1.5- Read, understand the


1(Conduct Testing and information sheet and evaluate
Documentation) yourself using Task Sheet 1.5-1.

Perform the instructions stated in the


Task Sheet 1.5-1, before proceeding
to the next activity.

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INFORMATION SHEET 1.5.1
CONDUCT TESTING AND DOCUMENTATION
Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST able to:

1. Check the computer system requirements.


2. Test reliability of system components.
3. Record equipment test results.
.

Introduction
Modern-day PCs are more reliable than ever before, but that doesn’t
mean they're infallible. Equipment failures still happen, however rarely, and
even the beefiest of computer components aren't worth their weight in silicon
if they aren't dependable. Thankfully, the hot and heavy world of stress testing
can help to identify critical faults before your PC craps out in the middle of a
critical operation.

Why stress-test? Simple: To ensure the reliability and stability of your


system. Even if a computer boots up and performs well under normal usage,
fickle hardware can cause woes when you step up to heftier tasks, such as
gaming or video editing. Stress-testing software places your components
under an intense workload to simulate a worse-case scenario; if a component
crashes, hangs, or otherwise fails a dedicated stress test, there's a good
chance that it won't be reliable under a heavy everyday load. It's best to

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uncover unstable components sooner rather than later, while they're still
under warranty.

Running stress tests can also let you know if you need additional
cooling in your computer. If a graphics card or overclocked CPU consistently
overheats and shuts down during a stress test, it's time to dump the stock
cooler, add a few case fans, and possibly even consider liquid cooling.

All that said, the actual process of stress testing isn't terribly
complicated, though it can be time-consuming.

Actually, it isn't. Before you start torturing your PC, you're going to need
a way to keep tabs on its screaming. CPUID's HWMonitor software does
exactly that, providing you with a real-time glimpse of your components'
temperatures, voltage, and fan speeds. SpeedFan does the same, though its
interface isn't quite as polished as HWMonitor's.

You'll want to have at least one of the two programs open during stress
tests. While many components will automatically shut down if they overheat,
not all will, and you want to pull the plug on your testing if your hardware
hits dangerous heat levels. You can fry your components if a worst-case
scenario occurs and you're not paying attention. If you see CPU temperatures
starting to creep north of 70 degrees Celsius, or graphics card temperatures
around 105°C (though that varies by model—do your homework!), stop the

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test and add more cooling to your computer. You'll also want to halt your
testing if temperatures continuously hover around those marks for an
extended period of time.

Before you start your testing, I recommend closing any nonessential


programs and diving into your system's Power settings to prevent it from going
to sleep. You don't want your computer to doze off while you're busy burning
it in. If you use a screensaver, disable that too.

After all these tests, document the results before and after the tests for
future reference and record keeping.

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Self-Check 1.5-1
I. Explain briefly.

1. What is stress test and why we need to stress test computer


equipment?
2. Why is documentation important?

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ANSWER KEYS 1.4-1

(Acceptable Answer)
1. To ensure the reliability and stability of your system. Even if a computer
boots up and performs well under normal usage, fickle hardware can
cause woes when you step up to heftier tasks, such as gaming or video
editing. Stress-testing software places your components under an
intense workload to simulate a worse-case scenario; if a component
crashes, hangs, or otherwise fails a dedicated stress test, there's a good
chance that it won't be reliable under a heavy everyday load. It's best to
uncover unstable components sooner rather than later, while they're
still under warranty.
2. Documentation is essential in any organization. This procedure
provides support or evidences of certain tests or activities done that is
beneficial for future references.

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Bibliography

Websites

Computer Hardware Servicing (2012) from


http://kapitolyohs.files.wordpress.com/2012/06/k-to-12-pc-hardware-
servicing-learning-module.pdf

Operating Systems from http://en.wikipedia.org/wiki/Operating_system

Basics of Computer from www.youtube.com/ Basics of Computers.

Occupational Health and safety from www.youtube.com/ Occupational


Health and safety

Computer Basics- Understanding Operating Systems – YouTube, from


www.youtube.com/ Computer Basics- Understanding Operating Systems –
YouTube

Diagnose computer system from www.youtube.com/ diagnose computer


system

How to configure LAN –from www.youtube.com/ How to Configure a –LAN

Inside a Desktop Computer from www.youtube.com/ Inside a Desktop


Computer

Computer system Components from


http://www.oopweb.com/Java/Documents/JavaNotes/Volume/chap01/ch
01_3.html

Computer Beep codes from http://www.computerhope.com/beep.htm

Computer Troubleshooting Flowchart from


http://www.fonerbooks.com/pcrepair.htm

Advanced networking from


http://www.vutube.edu.pk/index.php?option=com_ninjaboard&view=attach
ment&id=347&post=156&format=file&Itemid=701

Other Materials

Competency Based Learning Materials: “Computer Systems Servicing”

St. Paul University Surigao

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