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Credit Card Customer Analysis
Credit Card Customer Analysis
Credit card
customer analysis
Table of contents
01
Data exploration
02
Client assumptions
03
Methodology
04
Results & Insights
05
Recommendations
01 - Data exploration
• 8'500 customers over a
6-month period
02 - Client assumptions
01 02 03 04
03 - Methodology
K-mean w/ K=7
Identifying and splitting data into
7 distinct customer groups
04 - R&I
• K = 5 suggested
04
• K = 5 used as suggested
• 8500 samples in 5 centers
04
• K increased to 7 centers
• 7 well-defined clusters and
increased avg. Silhouette Score
04
• T-distributed Stochastic
Neighbor Embedding
04
04
Recommendation Recommendation
04
• May apply for credit limit increase • Share installments options and advantages
Recommendations
Recommendation Recommendation
04
Recommendations
Recommendation Recommendation
04
Recommendations
Customer type 6
Recommendation
04
Dataking Ltd.
Eva Polakova, Betka Bohinikova, Michael Flury, Stefan Schultze
data@king.ai
Thank you