Professional Documents
Culture Documents
Chapter 14 Summary
Chapter 14 Summary
CHAPTER 14
TECHNICAL DESCRIPTIONS AND PROCESS ANALYSES
Operations Manuals – Operations manuals are a set of instructions to the consumer on how to
use the accompanying equipment properly.
Product Demand Specifications – Product demand specifications are used by companies that
need a custom-made piece of equipment. The maker of the equipment needs to know as much
as possible to properly satisfy the demand.
Study Reports Provided by Consulting Firms – When something goes wrong, it often takes a
consulting firm to analyze and thoroughly explain why and to offer any possible solutions.
Construction Design – Before construction work begins, companies need to make sure
everything is in order. This includes having detailed descriptions of what is being built and what
it takes to do it, which is where drafting comes in.
Sales Literature – Companies want more money, so marketing a product to them requires
thoroughly describing what said product is/does, as well as any public appeal.
Examples of Process Analyses – An engineering company using presentations on the different kinds of
bridges to determine which one best suits their client’s needs, a car salesman explaining how hybrid cars
work to a potential customer, and a team of scientists requesting funding to research a specific kind of
organ transplant are all process analyses, with situational context.