General Mills SAP Data Services 4.

1 &
Information Steward 4.1 Upgrade & Migration
Jay Roble, Tech Consultant, General Mills Inc.
Trevor Dennison, Staff Consultant, General Mills, Inc.
 LEARNING POINTS

 How General Mills implemented SAP BusinessObjects

Data Services and uses it in real-life applications.
 Experiences during the migration from Data Services
3.2 to 4.1
 Challenges with SAP BusinessObjects Data Services
security, change management and promotion to
production.
 Usage of Information Steward 4.1 at General Mills
 Lessons learned about SAP BusinessObjects Data
Services and Information Steward
 General Mills Today

The Company of Champions

• World’s 6th largest food company

• $16.658 billion in FY12 net sales*
• 30,000 employees
• Marketed in more
than 100 countries

* Includes proportionate share of JV sales

SAP Global Instance Landscape
 Tools at General Mills

Area Tool
IM Data Services 3.2 (HP Unix)  4.1 SP1 P0 (Linux)
IM Information Steward 4.1 SP1 P0
IM Information Platform Services 4.0 SP5 P2

IDD BOE Platform* XI 4.0 SP04 P2

IDD Web Intelligence XI 4.0 SP04 P2
IDD Dashboards XI 4.0 SP04
IDD Crystal Reports 2011 & Crystal Reports for Enterprise
IDD Explorer, Accelerated Version w/ DS 3.2 Index designer to load BWA
BW BW 7.30 SP8 & BWA 720 rev 22
EPM BPC NW 7.53 SP5

* Includes: CMC, BI Launch Pad, OpenDocument, SAP Integration, SSO

 GENERAL MILLS

SAP BUSINESSOBJECTS DATA SERVICES IMPLEMENTATION

AND
REAL-LIFE APPLICATIONS USE CASES
 General Mills Data Services Implementation

 Data Services 3.2 SP1 P1

 HP Unix servers
 Four Data Services Environments
• Sandbox, Development, QA & Production.
 Repository Database
• Four Oracle databases (SandboX, DEV, QA & PROD)
• Same DB as used for BOE reporting.
• Developers are set up with own ID/Schema in X & D.
• Only Central & Shared Local set up in QA & PROD.
 General Mills Data Services Architecture

 Installed on HP Unix - Four instances on 2 Servers:

X Sandbox, D Development, Q Quality Assurance, P Production.
 Developer Repo’s only in X & D.
HP Unix 1 HP Unix 2 HP Unix 3
-DS X Server * -DS D Server * -DS P Server *
-DS Q Server *

Oracle DB X Oracle DB D Oracle DB Q Oracle DB P

-Developer 1 Local -Developer 1 Local -Secure Central Repo -Secure Central Repo
Repo1 Repo1 -Shared Local Repo -Shared Local Repo
-Developer 2 Local -Developer 2 Local
Repo1 Repo1
-… -…
-Secure Central Repo -Secure Central Repo * Job Server, Access Server. Engine, Adaptors,
-Shared Local Repo -Shared Local Repo
Address Directories, Mgmt console.
 Real-life examples

 Use Case 1
 Enterprise Data Warehouse (Oracle-based)
• DS ABAP Data Flows to get data from ECC
• DS using RFC to receive IDocs from ECC
• DS using Open Hub to get data from BW
• DS or Oracle External Tables to load data from
external sources
• Combination of DS and PL/SQL to perform data
integration/transformation within the database
 Real-life examples

 Use Case 2
 Customer cleansing/matching in SAP CRM
• DS address cleanse and match transforms, for batch
loads and real-time entry of customer information
• DS generated IDocs to load customers into SAP CRM
• Being expanded to handle contacts as well
 Real-life examples

 Use Case 3
 External spend analysis vendor
• DS ABAP Data Flows to get data from ECC
• DS pulls information from other various internal
sources, including files
• DS generates csv files, which get sent to external
vendor for spend analysis
 Real-life examples

 Use Case 4
 Data validation for legacy system to SAP migration
• DS ABAP Data Flows to pull master data and check
tables from ECC
• DS validation transforms for mandatory, lookup,
and format errors
• PL/SQL package for complicated cross-area logic
 GENERAL MILLS

DATA SERVICES MIGRATION FROM 3.2 TO 4.1

 Data Services 4.1 install vs. upgrade

 Data Services 4.1 new install vs. upgrade.

• HP Unix not supported
• Accelerator Index Designer not supported
• Needed to continue to load BI Explorer indexes to BWA.
• Need to keep 3.2 landscape until BI Explorer indexs
migrated from BWA to HANA.
• Need to understand SAP migration options / roadmap
• Per upgrade guide for DS 3.2 to DS 4.1
• Need to uninstall 3.2 & install DS 4.1
• Migrate the users, repositories, and other objects
• From admin.xml and sapconnections.xml to the SAP
BusinessObjects Business Intelligence platform by running the
Upgrade Manager.
• Migrate the real-time services configuration
• Contained in the as.xml file
 Data Services 4.1 Upgrade Plans

 Data Services 3.2 (HP Unix) to 4.1 SP1 P0 (Linux)

• Install new DS 4.1 on Linux (DS 3.2 on HP Unix)
• New Oracle DB for DS 4.1
• DS 3.2 shared the BOE Reporting DB.
• Makes maintenance easier with fewer dependencies
• New IPS (Information Platform Services) for DS 4.1
• Separate Reporting platform and DS platform
• Future upgrade easier with fewer dependencies.
• DS IPS will be Linux, Reporting BIP is Windows.
• Manual migration of content
• Due to new servers & new DB not sure we could use the
migration tools.
 Data Services 4.1 Install

 Data Services 4.1 Install

• Software Versions
• IPS SP5 P2 (Information Platform Services)
• DS 4.1 SP1 P0 (Data Services)
• IS 4.1 SP1 P0 (Information Steward)
• Install on new platform Linux
• New server names / connections
• New Linux directories for flat files
• Moved to new Database
• All repositories neded to be re-created.
• DB User/Schema copy
• Or new & import objects from migrated central.
 Data Services 4.1 Content Migration

 Data Services 3.1 Content

• DS Repositories to migrate
• 1 Secure Central, 1 shared Local (X, D, Q & P)
• 31 Local (X & D only)
• Steps for Local repository migration
• Create DB User/Schmea (DBA)
• Create DS 4.1 Local Repo (DS Repo Manager)
• Assign job server to local repo
• CMC add repo
• AD group – Add user (so they appear in CMC)
• CMC assign developer access to their repo to retrieve
password
 Data Services 4.1 Content (configuration)

 Data Services Local Repositories

• Change Substitution Parameters to point at new server
directories.
 Data Services 4.1 Management Console
• Create SAP RFC Server for SAP BW Open Hub extraction
• Create SAP RFC for SAP ECC IDoc integration.
• Add Batch jobs Web service.
 Test all jobs in D, Q & P
 3rd party job scheduler
• Point jobs to new DS 4.1 environment.
• This will take time to change.
 Data Services 4.1 features

• User setup easier

• Add user in AD group, adds to CMC for:
• DS Designer Repository access
• Allows network password for Designer Repo log on
• No need to give developer DB password
• DS Management Console access
• DS Central Repo access.
• LDAP authentication to CMC
• DS Management console logon
• DS Designer Repository logon
• Plan to implement SSO
• Security
• More robust security set up in CMC.
• Delivered DS security groups to get you started.
• Need CMC security knowledge.
 Data Services 4.1 features (cont)

 Repositories are added in the CMC vs. DSMC

 Data Services 4.1 features (cont)

 Users created once in the CMC vs. twice in DS Management Console

 Data Services 4.1 features (cont)

 Designer Repository access Controlled by CMC security

• Allows access to multiple repositories without DB password.
• Read only option to repositories
 Data Services 4.1 features (cont)

CMC Repository access rights to retrieve password

• Note 1742633 - How to set the permission to retrieve the repository password
automatically when logging into the Designer - DS 4.1.x
• When logging into the Designer the warning appears: "You do not have rights
to retrieve the Data Services repository password from the Central
Management Server"
 SAP Notes

Best Practices for SAPBO BI 4.0 Adaptive Processing Servers

http://scn.sap.com/docs/DOC-31711

 After Distributing the Services to APS servers, we hit this issue when
trying to set up the SAP RFC Server for BW Open Hub extraction.
Note 1800268 - Data Services Management Console error message - RFC Server is not available
 Symptom
• Data Services Management Console error - RFC Server is not available
• Data Services Management Console is unable to find an RFC Server Service
that isn't under the server named *.EIMAdaptiveProcessingServer.
 Resolution
Work-around
Rename the CMC Enterprise Information Management Services EIM Adaptive
Server back to *.EIMAdaptiveProcessingServer.
 SAP Notes

 1569465 - Performance considerations - Information Steward - Data

Insight
 1569898 - Best Practices - Data Insight
 1729977 - Best practice to ensure delta recovery of Extractor jobs in DS
1569864 - General best practices for performance and scalability -
Information Steward
 1587937 - Slowly Changing Dimension (SCD) resources - Data Services /
Data Integrator
 1798375 - BODS performance slow over WAN
 1592957 - Data Services Real Time Frequently Asked Questions
 Information Steward 4.1

 Information Steward 4.1 Usage

• New at General Mills
• Planning for:
• Data Insight Data Quality Scorecards on SAP ECC data, etc.
• Metapedia
• POC on Information Steward 4.0
• Seeing more improvements in IS 4.1
 Information Steward 4.1

 Information Steward Security

• Could be complex to set up, but there are delivered security groups.
 DS 4.1 Challenges

 DS 4.1 Promote to production still manual

• Using Central Repo check in/out
• CMC LCM not available for DS objects.
• SAP is working on this for future release
 DS 4.1 New functionality
• Migration has slowed our roll out.
• Still need to explore Text Data processing, etc.
 Information Steward
• IS 4.1 improved over 4.0
• No dedicated project to help adoption
 KEY LEARNINGS

 DS 3.2 Real live use cases have been successful

 Address Cleanse & match have been successful.
 Real Time jobs called from SAP CRM
 DS 4.1 Migration vs. upgrade is more complex.
 Migrating platforms & Databases adds work.
 CMC security knowledge is helpful
 BI Explorer Accelerated index designer not supported
 DS 4.1 Functionality
 HANA connection simple, install HANA DB client on DS 4.1
Server, connation information in DS Data Store.
 Linux connection to MS SQL Server DB improved
 THANK YOU FOR PARTICIPATING
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