COMMUNICATION

• Communication is a two-way process of connecting to both living

and non-living things. It is also a means of sharing and exchanging
messages, information, ideas, and feelings for mutual understanding
(Gregoriom, J.C., 2015).
• Communication connects people and the world they live in.
• Communication is a message understood.
• Communication is social interaction through messages.

PROCESS OF COMMUNICATION

LINEAR COMMUNICATION

• It is one-way, focusing on the transmission of a message to a receiver

who never responds or has no way of responding to the information
conveyed.

Examples:

1. President gave his State of the Nation Address on the national

television.
2. A student who reads a poem or tells a story in front of an audience in a
school program.
3. Sending a notification or automated message that does not require a
reply.
4. The traditional way of sending a message such as a telegram

SHANNON-WEAVER MODEL

• It is also considered as the mother of all communication models. It has

a one way process starting from a source (producer of message);
passing through a channel (signals adapted for transmission) which
may at times be interrupted by noise (barrier) to a receiver (decoder of
message from the signal). The process stops after the message has
arrived at its destination.

INTERACTIVE

• is a two-way communication process where a response is given after

a message is sent. The recipient of the action intentionally or
unintentionally gives feedback associated with the information received.

• Examples:
SCHRAMM MODEL

• Schramm (1954) visualized the process of communication as an

exchange of thoughts and ideas.

TRANSACTIONAL MODEL

• The transactional model shows a circular process of interaction

between the persons involved in the communication, with each one
actively participating and sharing ideas with one another. They are the
communicators actively exchanging information and reaction.
5 WAYS TO AVOID COMMUNICATION BREAKDOWN
by Ronnie Peterson

• HAVE CLARITY OF THOUGHT BEFORE SPEAKING

Arrange your thoughts before verbalizing them this can help you
communicate much more clearly and succinctly.
• LEARN TO LISTEN
 Not understanding those whom you are trying to communicate with
will lead to a conversation fraught with misunderstandings.
• TAKE CARE OF YOUR BODY LANGUAGE AND TONE
Keep your emotions in check, try to maintain eye contact, and adopt
a relaxed tone when conversing with others.
• BUILD UP YOUR CONFIDENCE BY ASKING FOR FEEDBACK AND
OBSERVING OTHERS
Focus on improving your skills by practicing in front of those whom
you may feel more comfortable with.
• COMMUNICATE FACE TO FACE ON THE IMPORTANT ISSUES
Having that face-to-face dialogue means you can convey your point
more clearly, with your body language as well as your tone of voice.

STRATEGIES TO AVOID COMMUNICATION BREAKDOWN

by Quipper
TIPS ON HOW TO AVOID COMMUNICATION BREAKDOWN
by Broom, Cutlip, and Center