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NEPOMUCENO ZERRUDO JR.

NURSE

PROFESSIONAL PROFILE
My name is Pen, I am 32 years old. I am a Nurse, Artist, and Content
Creator. I am talented, ambitious, and hardworking. I am adept at handling
multiple tasks on a daily basis and working well under pressure. I am
always eager to learn new skills.
I believe that the fundamental strength in building strong relationships with
people to deliver the best results is communication.

CONTACT
WORK EXPERIENCE
Integrated Provincial Health Office
09661633129 JULY 2022- December 31, 2022

Public Health Nurse


penzerrudo@gmail.com • Health Emergency Management Staff/ Responder/Vaccinator /Basic Life Support Trainer
• Providing health care (preventive, promotive, curative, and rehabilitative) to all individuals,
families, and communities in their respective fields.
• Training, supervising, and guiding the health workers in delivering health care services to the
www.youtube.com/ArtsPen
community.
• Assisting in the implementation of the national health program.
Unit 54-E Del Pilar St. Zone
IV, Koronadal City South CONCENTRIX PHIL.
JULY 2013- January 2020
Cotabato, Philippines 9506
Customer Service Associate II/Technical Support Specialist
/ESCALATION REPRESENTATIVE
SKILLS It is a Financial Account responsible for handling customer complaints and providing information
about products and services. Processing Payments and answering billing concerns. Using a
computerized system to access the details of the customers. Assisting Customers with their
Vaccinator Online Logins, website troubleshooting, and basic computer troubleshooting. Ensuring customers'
queries are answered to their satisfaction.
Basic Life Support Trainer
I am also part of the Escalations/ Support Team for a year. Supporting new classes and taking
Swabber escalation calls.

Photographer TELEPERFORMANCE PHIL.


SEPTEMBER 2011- MAY 2013
Artist
Customer Service Associate
Graphic Editor A Medical account that primarily caters to US Clients about Their Prescription Drug Plan: job
Description requires Customer Service with their billing, claims, enrollment, eligibility, and
pharmacy services concerns.
• Efficiently resolved issues of customer phone calls received daily.
CHARACTER REFERENCE • Addressed concerns and determined the service needs of each caller.
• Collected customer information, assess issues, and determine possible solutions
• Processing payments and billing concerns.
Romeo F. Fonatanilla
Program Coordinator/ Nurse II
Integrated Provincial Health Office EDUCATION
09154552198 St. Alexius College
GRADUATE OF BACHELOR OF SCIENCE IN NURSING
YEAR 2011
Farah Raiza Namoro
Passed the Nursing Licensure Examination on July of 2011
Unit Manager STUDENT SUPREME COUNCIL Senator, 2010-2011
Concentrix Megamall
09560220991 GRADUATE OF TWO-YEAR COURSE IN
INSTITUTIONAL HEALTH CARE SERVICES
YEAR 2008
Mary Grace Ambagan
Sales Manager Lake Sebu National High School
Concentrix Megamall Secondary
09980615834 • GRADUATED WITH HONORS
• VISUAL ARTIST OF THE YEAR

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