FADY GERGES ABD ELMALAK RIZK

+971 58 308 4086 fadygerges293@gmail.com

Dubai, United Arab Emirates

OBJECTIVE  I am seeking a role which allows me to continue learning and

perfecting my skills as I provide high-quality work, and
encourages me to flourish as a mechatronics engineer.

EDUCATION  Alexandria Higher Institute of Engineering &

Technology (AIET)
(Mechatronics Department) - Class 2019
Bachelor degree
Over All Grade: Very Good ( GPA: 3.14)

GRADUATION • Computer Numerical Control Machine (CNC)

PROJECT Type: Mill and Drill Rotary
( Degree : Excellent )

TRAINING  Egyptian International Motors (EIM)

Service Center For Renault And Kia Motors –
( 22 Jul – 22 Aug 2018)

 Diamond Diagnostics
Training certification "online training"
1) Prolyte Plus (18 May 2021)
2) Smartlyte Plus ( 30 Oct 2021)

 Heat Ventilation Air Condition ( HVAC )

"online training"
HAP Calculation Program
Hvac types ( DX and Chilled W.S )
Duct sizing and Diffuser types
Basics of CAD
WORK
 Centromedica for Medical Supplies
EXPERIENCE (1)
Maintenance Engineer (16 Jun 2020 - 30 Nov 2021 )

Exclusive agent in Egypt for

- BIOLABO "French Company"
*Automation Chemistry Analyzer
1) Kenza One 2) Kenza 240 TX
3) Kenza 450 TX
* Manual Chemistry Analyzer
1) Kenza Max Photometer
 - Diamond Diagnostics "German Company"
* Electrolyte Analyzers
1) Smartlyte 2) Smartlyte Plus
3) Prolyte 4) Prolyte Plus

- Convergys "American Company"

*Blood Gases - CBC Machine
1) Convergys liquical - Blood Gases
2) Convergys X3 NG - Three Differential Part

JOB
DESCRIPTION - Responsible for troubleshooting, installation, maintenance,
and repair on designated equipment
- Preparing training plan, tools and delivery for product and application
to clients and customers
- Completing Preventative Maintenance and field modifications
- Ordering and managing repair parts cycle times
- Keeping up to date on administrative responsibilities such as
maintaining customer service logs and internal service
records in a timely manner
- Maintaining daily communications with customers to ensure
resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are
properly calibrated
- Utilizing the escalation process to resolve customer service
delivery issues
- Identifying and participating in sales opportunities such as
new contracts, contract renewals and system sales.
- Available 24/7 calls and visits
WORK
EXPERIENCE (2)  France-lab for Medical Supplies
Maintenance & Sales Engineer (1 Dec 2021 - 31 Aug 2022)

Exclusive agent in Egypt for

Agappe Diagnostics "Indian Company"

* Specific Protein Analyzer

1) Mispa i2 2) Mispa i3
* Semi-Automated Chemistry Analyzer
1) Mispa Viva 2) Mispa Plus

* Automated Chemistry Analyzer

1) Mispa CCXL 2) Mispa CXL-Pro

* Hematology Analyzer - CBC

1) Mispa Count - Three Differential Part
2) Mispa Count Plus - Five Differential Part
JOB
DESCRIPTION • - Build strong relationship with doctors
- Planning to achieve the target within schedule
- Maintain instruments ( Software and Hardware ) and make
maintenance report
- Being up to date with office engineer and manufacturer company
- Program new instruments and check if any errors
- Program all reagent on our instrument and other instruments
- Explain all features of instruments and training the laboratory
team how to work on the instrument and how make
calibration, control and daily maintenance

SALES SKILLS . - Present, promote, and sell products/services to existing and

prospective customers
- Establish, develop and maintain positive business and
customer relationships
- Expedite the resolution of customer problems and complaints
to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Track sales and status reports
- Supply management with reports on customer needs, problems,
interests, competitive activities, and potential for new products
and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback.

PERSONAL  - Date of Birth : 31 \ 10 \ 1996

INFO. - Marital Status : Single
- Nationality : Egyptian
- Military Status : Exempted

PERSONAL  - Planning - Multitasking

SKILLS - Teamwork skills - Computer skills
- Decision making - Leadership skills
- Communication skill - Problem solving

LANGUAGE  - Arabic : ( Native )

- English : (very Good)