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After
After
Diamond Diagnostics
Training certification "online training"
1) Prolyte Plus (18 May 2021)
2) Smartlyte Plus ( 30 Oct 2021)
JOB
DESCRIPTION - Responsible for troubleshooting, installation, maintenance,
and repair on designated equipment
- Preparing training plan, tools and delivery for product and application
to clients and customers
- Completing Preventative Maintenance and field modifications
- Ordering and managing repair parts cycle times
- Keeping up to date on administrative responsibilities such as
maintaining customer service logs and internal service
records in a timely manner
- Maintaining daily communications with customers to ensure
resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are
properly calibrated
- Utilizing the escalation process to resolve customer service
delivery issues
- Identifying and participating in sales opportunities such as
new contracts, contract renewals and system sales.
- Available 24/7 calls and visits
WORK
EXPERIENCE (2) France-lab for Medical Supplies
Maintenance & Sales Engineer (1 Dec 2021 - 31 Aug 2022)