RODEL A.

LUAD
Purok D’Beach, Brgy. Sicayab, Dipolog City
+639323614513
delzkie12798@gmail.com

CAREER OBJECTIVE
I am currently looking for a full-time job position that will fit my qualifications. I would like to utilize
my skills and experience as well as my passion for handling customers. I am dedicated to my work.
Moreover, I would like to work with other professionals to improve my skills. I have 3 years of
experience in the BPO industry handling Telco accounts in the United States.

SKILLS AND QUALIFICATIONS

 Good communication skills
 Develop math and computer skills; can easily learn and adapt to new technologies
 Hardworking individual
 Done some courses about Amazon
 Can work under pressure

PERSONAL BACKGROUNDS
Nationality : Filipino
Date of Birth : January 27, 1998
Place of Birth : Antipolo Rizal, Manila, Philippines
Marital Status : Single

EDUCATIONAL BACKGROUND
 Tertiary Education : Jose Rizal Memorial State University – Dipolog Campus
Address : Turno Highway, Dipolog City
Degree Progress : Bachelor of Secondary Education (Mathematics Major)
Year Graduated : 2018
 Secondary Education : Sicayab National High School
Address : Sicayab, Dipolog City
Year Graduated : 2014
 Elementary Education : Sicayab Elementary School
Address : Sicayab, Dipolog City
Year Graduated : 2010
EXPERIENCES
 Copyright Tutorial Center – 2018-2019
 Customer Service Representative – Concentrix Cebu City – June 2019-July 2022

ORGANIZATIONAL AFFILIATIONS
 Zamboanga del Norte Federation of Parents and Youth Association (ZNFePA), Board of
Trustees, 2016-2018
 Bantay Dagat Youth Movement (BDYM), Secretary, 2016-2018

SEMINARS AND TRAININGS

 IT PLUS (PC Operation, MS Word, MS Excel & MS Powerpoint Presentation), STI-Dipolog City
 Civic Welfare Training Service (CWTS) component of the National Service Training Program
(NSTP), JRMSU, Dipolog City
 Contact Center Services NC II, PCCI Dipolog

CHARACTER REFERENCES
Angelmar Asumbrado 09159823818 Online Teacher Dipolog City
Vincent Almendral 09060211796 HR Assistant Diliman, Quezon City
Adrian Natividad 09260491246 Manager Dipolog City

I do hereby certify in the veracity of the above information.

RODEL A. LUAD