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    Adminstration Assistant Role August 2022

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    Vy Van
    This document outlines the duties and frequency of tasks performed by an administrative assistant for a breast care service. Key duties include answering 10+ patient phone calls per day, attending to 3-5 patient emails daily, and responding to 5-10 organizational emails. Other regular tasks are reorganizing clinic templates 15 times per day, organizing outpatient discharge documents 3 times a month, and entering data for 10-15 patients in the NLC program monthly. The role also involves liaising with breast care organizations 10 times a month and organizing outside appointments about 15 times per week.

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    Adminstration Assistant Role August 2022

    Uploaded by

    Vy Van
    7 views2 pages
    This document outlines the duties and frequency of tasks performed by an administrative assistant for a breast care service. Key duties include answering 10+ patient phone calls per day, attending to 3-5 patient emails daily, and responding to 5-10 organizational emails. Other regular tasks are reorganizing clinic templates 15 times per day, organizing outpatient discharge documents 3 times a month, and entering data for 10-15 patients in the NLC program monthly. The role also involves liaising with breast care organizations 10 times a month and organizing outside appointments about 15 times per week.

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    This document outlines the duties and frequency of tasks performed by an administrative assistant for a breast care service. Key duties include answering 10+ patient phone calls per day, attending to 3-5 patient emails daily, and responding to 5-10 organizational emails. Other regular tasks are reorganizing clinic templates 15 times per day, organizing outpatient discharge documents 3 times a month, and entering data for 10-15 patients in the NLC program monthly. The role also involves liaising with breast care organizations 10 times a month and organizing outside appointments about 15 times per week.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    7 views2 pages

    Adminstration Assistant Role August 2022

    Uploaded by

    Vy Van
    This document outlines the duties and frequency of tasks performed by an administrative assistant for a breast care service. Key duties include answering 10+ patient phone calls per day, attending to 3-5 patient emails daily, and responding to 5-10 organizational emails. Other regular tasks are reorganizing clinic templates 15 times per day, organizing outpatient discharge documents 3 times a month, and entering data for 10-15 patients in the NLC program monthly. The role also involves liaising with breast care organizations 10 times a month and organizing outside appointments about 15 times per week.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    Download as xlsx, pdf, or txt
    of 2

    Breast Care Service Administrative Assistant

    Frequency * times per day or week / month


    Duty / Task * How often do you perfrom the task i.e phone Comments
    * Note Duty or Task - include a description if calls per day & answere 30 calls daily review 80 Any additional information you think will add to
    needed outpatient details confirm etc…. the review

    Approx. 10 times a day (this is increased on clinic Patients call with clinical questions (which I pass
    Answering patient phone calls days - tuesdays and thurdays) on to the BCN) and appointment enquiries

    Attending to patient emails 3-5 times a day Patient emailing me about future appointments

    Emails from all precincts (RMH, RWH , PMC),


    duties include: changing patient appointments,
    sending srcipts/pathology slips, organising
    Attending to organisation emails 5-10 times a day appointments, etc
    5 times a week (tempoarary - covering for fata Organsing MDM precinct lists, MDM notes,
    Data manager cover manager on leave) uploading thew to the shared driver

    Will do this on ad-hoc basis, often


    patients/clinicians will notify me the changes,
    sometimes outpatients team are behind in
    workqueue and I pick up extra work, I will also do
    this 2 times a month in advance to check for
    pending investiagations, will reorgansie if
    Reorgansing clinic templates 15 times a day clinician is away/clinic is overbooked
    Organsing outpatient discharge documents 3 times a month
    This has been on hold for RMH as we only have 1
    NLC invitations 3-4 times a month BCN.
    Patients send back filled in questionnaries that I
    fill in RUTH, then I orgasnise their appointment
    and enter the details and prepare the documents
    NLC data entry 10-15 times a month for the meetings for the BCNs

    I receive notifications from the data manager


    that discharging documents are ready, prepared
    the for the BCN. On review - they give it back to
    me to finalise and send out to patients and their
    Discharging patients from the clinic 5 times a week GPs.

    Liasing with organsiations for documents to give


    to our patients, organsiing bras and cushions to
    Liasing with breast care organisitions 10 times a month give to patients, etc.
    Retrieving investigations from outside the
    hospital 5 times a month

    This includes liasing with radiology to make last


    min appointments, or follow up with
    Organising outpatient appointmnents outside the investigations that have not been booked in
    breast Service Approx 15 times a week (depsite being ordered)

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