Professional Documents
Culture Documents
November 2018
November 2018
Biological
Water Testing
Relationships, occurrences,
and trends, page 19
Also:
Well tanks and their future, page 24
Conducting toolbox talks, page, 44
NGWA
The Groundwater
Association
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November 2018Vol. 72, No. 11
Featured ARTICLES
19 Biological Water Testing
By Eric Duderstadt
Relationships, occurrences, and trends
24 Water Well Journal Q&A
Wind Evans, Flexcon Industries Inc.
By Mike Price
Director of marketing and business
development discusses the use of well
tanks and their future.
29 Groundwater Week at a Glance
Head to Las Vegas for
Groundwater Week 2018
34 Groundwater Week 2018
Exhibitors
39 Water Well Personalities
Scott King, PG, P.Geo., LHG
By Jennifer Strawn
Incoming president is first from the
Scientists and Engineers Section to take
About the cover: A rig is set up at a jobsite for a new the helm.
water well system in Stroudsburg, Pennsylvania. The well was
drilled by Knight Well Drilling Inc., which is located in Gouldsboro,
Pennsylvania, and has been in business since 1962. Photo submitted
by Ray Eccleston.
50 Newsmakers
Water-Right Inc.’s Vice President Greg Gruett
receives EWQA President’s Award
52 Featured Products
56 Coming Events
58 Classified Marketplace
An APEX award winner
66 Index of Advertisers 16 consecutive years
with 30 total awards,
68 Punch List most in the groundwater industry.
ENSURING EMPLOYEES
DRIVE HOME FROM THE JOB
NGWAThe Groundwater
Association
®
T
he irony was not lost on me. After spending several
weeks working on an update to the book NGWA Chief Executive Officer
Employee Safety Manual, Second Edition, I came Terry S. Morse, CIC tmorse@ngwa.org
across a newspaper article with a headline that stopped me
NGWA President
cold: “Falling bale of lumber kills man at work site.”
A man close to my age lived not too far from my office at David Henrich, CWD/PI, CVCLD
the National Ground Water Association. He was killed when Director of Information Products/Editor
boards suddenly fell off a skid steer and hit him in the head Thad Plumley tplumley@ngwa.org
and chest. Water Well Journal Editorial Review Board
The article said several of the wire straps holding the poplar Art Becker, MGWC, CPG; Tom Christopherson;
boards failed, releasing the wood on top of the man. Police were on the scene within Dan Milan; Roger Renner, MGWC;
two minutes and began working on him. He was later rushed to a hospital, but the John Schnieders, Ph.D., and Robert Sterrett, Ph.D.
injuries from getting struck with the boards were too severe and the worker died.
As I finished the article, I wondered if the man had a family. If so, did he see Senior Editor
them, hug them, and tell them goodbye before heading to the jobsite that morning? Mike Price mprice@ngwa.org
One thing is certain; he didn’t know he wouldn’t be driving home that night. Copy Editor
Simply put, everyone driving home after a shift must be the goal for the safety Wayne Beatty wbeatty@ngwa.org
programs of every business in every industry. Production and Design
You can have a thick safety manual, hold detailed meetings, and hang new safety Deirdre Stevens dstevens@ngwa.org
posters in your breakroom throughout the year. But at the core of your safety pro-
gram is there this question: What are we doing to make sure everyone drives home Advertising
to their families every night? Brooke Smith
Perhaps the business near me has a The NGWA Employee Safety Kelli Nilsson
quality safety program, and perhaps it was Manual, Second Addition, has been Mark Mohanna
because I had been recently working on the updated by the NGWA Safety Sub- To inquire, contact sales@ngwa.org
latest NGWA Press book covering safety, committee and will be available Contributing Writers
but I couldn’t help but wonder: for purchase at Groundwater Week Ed Butts, PE; Donald W. Gregory;
• Did the company hold a recent tailgate 2018, December 3-6 in Las Vegas, William J. Lynott; Julie Hansen;
talk about operating powered indus- Nevada, and in the online book- Michael J. Schnieders, PG, PH-GW;
trial vehicles such as skid steers? store at www.NGWA.org/Bookstore. Gary Shawver, MGWC; Lana Straub;
• Were the employees ever reminded Raymond L. Straub Jr., PG; Jennifer Strawn;
about the importance of utilizing proper personal protective equipment (PPE)? Alexandra Walsh; and William Wagner.
• Had there been a safety session of late about wire straps?
Wire straps and wire rope must be inspected daily. They need inspected before Editorial, Advertising, & Publishing Offices
being put in use, and any showing wear need replaced immediately. More than 601 Dempsey Rd., Westerville, OH 43081
likely that did not happen at the jobsite near me. (800) 551-7379 Fax: (614) 898-7786
Skid steers are wonderful pieces of equipment, but there are tens of thousands of ©Copyright 2018 by the National Ground Water
accidents each year involving powered industrial vehicles. Discussing their proper Association. All rights reserved.
use needs to happen regularly.
And you can never remind your team too much about PPE. Why? Because it is
The Water Well Journal (ISSN #0043-1443) is published
too easy for employees to get lackadaisical about their hardhats, boots, gloves, and monthly by the National Ground Water Association,
eye and ear protection. 601 Dempsey Rd., Westerville, OH 43081.
The accident near me is under investigation by the U.S. Occupational Safety and Printed and mailed at Beaver Dam, Wisconsin, and additional
mailing offices. Postal acceptance: Periodical (requester
Health Administration. One thing, though, is already clear—one person too many subscription circulation) postage paid at Westerville, Ohio,
didn’t drive home from work. and at additional mailing offices.
Postmaster: Send address changes to Water Well Journal,
601 Dempsey Rd., Westerville, OH 43081.
Canada Post/ Publications Mail Agreement #40739533.
Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.
Thad Plumley is the editor of WWJ and director of information products at the National Ground Water
Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.
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WWJ CLOSEUP
JEREMY BACH
Vice President/Driller
Bach Drilling Co.
Ellensburg, Washington
T
ination by per- and polyfluoroalkyl he Senate Committee on Homeland Lauren Schapker, who attended the
substances (PFAS). The comments were Security and Government Affairs hearing, noted she is pleased by the
part of more than 100,000 submitted to convened two panels during a September attention the Senate and House of Rep-
the EPA as a part of the federal agency’s 26 hearing on “The Federal Role in the resentatives are paying to the issue by
efforts to collect information as it pre- Toxic PFAS Crisis.” The hearing con- holding hearings and hopes the hearings
pares to release its PFAS National tained testimony from representatives translate to legislative and regulatory
Management Plan later this year. of the U.S. Environmental Protection action.
NGWA’s comments highlighted Agency, the U.S. Department of Defense,
several of its core positions on PFAS: the Government Accountability Office, Circuit Court’s Decision on
• Need for regulatory certainty: and the National Institute of Environ-
The EPA must enact a maximum mental Health Sciences. Hydrologic Connectivity Further
contaminant level for perfluorooc- Several updates to actions taken by Muddies the Clean Water Act
S
tanoic acid (PFOA) and perfluo- federal agencies that will help address everal circuit courts have heard
rooctane sulfonate (PFOS). existing PFAS (per- and polyfluoroalkyl cases this year as to whether entities
• Reliance on sound science: Sound substances) contamination were provided: needed a Clean Water Act (CWA) per-
science must be an integral part of • Maureen Sullivan of DOD noted mit for discharges to groundwater that
any regulatory determination. aqueous film-forming foams con- may enter a “water of the United States”
• Private water wells: Unique taining PFAS are no longer used via hydrologic connectivity. Another
challenges are posed by PFAS in in testing and training operations, court decision on groundwater’s appli-
private water wells. Technical and only on active fires; development cability to CWA in September has added
financial assistance must be pro- of an alternative not containing an additional variation in the circuit
vided to ensure water testing and PFAS is underway but could take courts.
treatment options are available. two to three years. A split decision by the Sixth Circuit
• Risk communication: The EPA • EPA reiterated its commitment Court of Appeals held that the Tennes-
must increase its engagement with to having a National PFAS Man- see Valley Authority was not required to
the public and clearly communicate agement Plan released for public obtain a permit for discharges reaching
the human health and ecological comment by the end of 2018, not- surface water via groundwater. The
risks. ing adequate science is available decision does not contend that ground-
• Sampling: The number of labs able to make a regulatory determination water is not hydrologically connected to
to use the EPA’s required Method on PFOA (perfluorooctanoic acid) surface water, but rather that groundwater
537 needs to increase to ensure and PFOS (perfluorooctane sulfonate). is not a “point source” under CWA, and
local communities and concerned • EPA’s Peter Grevatt, Ph.D., noted therefore CWA permits are not required.
citizens can test their water. EPA has taken a class-based ap- The Fourth, Ninth, and Sixth Circuit
• Remediation: Flexibility must be proach to regulating chemicals, Courts each heard cases on the topic
provided in remediation plans to following questions from Senators and came to conflicting decisions as
enable site-specific solutions for about how long regulatory action to whether a CWA permit under the
PFAS-contaminated groundwater could take. National Pollutant Discharge Elimina-
cleanup. • Linda Birnbaum, Ph.D., of NIEHS tion System would be required. CWA
The EPA recently indicated ground- told the committee a DOD-funded permits are traditionally only required
water cleanup guidelines and additional health study on PFAS in drinking for discharges to a “water of the United
toxicology values for GenX (a man-made water is likely to take around five States”—which groundwater is not cur-
compound that manufacturing facilities years before results could be released. rently considered.
have been known to discharge into the A second panel at the hearing heard The conflicting court decisions raise
environment) and perfluorobutyrate from witnesses in communities dealing the likelihood the U.S. Supreme Court
(PFBA) will be released this fall with a with PFAS contamination. may take up the issue to resolve whether
complete National PFAS Management The National Ground Water Associ- CWA applies to “indirect” discharges
Plan released by the end of 2018. Spe- ation submitted a letter of record to the to surface waters, such as those that may
cific timelines have not been given. Senate committee and will continue to reach surface water through groundwater.
NGWA continues to engage with work with Congress and federal agen- The U.S. Environmental Protection
Congress and related federal agencies to cies to make sure adequate resources Agency issued an information request
help ensure all efforts to remediate and are made available for the testing and NEWS continues on page 12
Twitter @WaterWellJournl WWJ November 2018 11
NEWS from page 11 area. The term “rural area” means a city, ing $392 million in a range of projects
on the topic this year, and a task force town, or unincorporated area that has a in rural areas centered on improving
of NGWA members prepared comments population of no more than 50,000 in- rural water and wastewater infrastruc-
that were filed, while also noting states habitants. Projects funded by the agency ture. Several of the awarded projects
are best suited to regulate groundwater may be located in nonrural areas, but the will fund the drilling of wells.
quality. The EPA is yet to take action grant funds must repair only the portion A total of 120 projects will receive
since the request for comments. Con- of the facility serving and benefiting funding through the USDA’s Water and
gress expressed an interest in providing rural areas. Wastewater Loan and Grant Program,
clarity on the issue at a Senate hearing The grant funds can only be used to supporting communities with fewer
earlier this year as well. repair damages to drinking water sys- than 10,000 residents. The types of
tems or sewer and solid waste disposal projects funded include drilling of wells
systems caused by Hurricanes Harvey, to increase or improve water supply,
Disaster Assistance Funding
Irma, or Maria. If repairs to a system increasing wellfield capacity, and well
Levels Announced for Drinking are not economically feasible or cost- rehabilitation and replacement.
Water and Sewer Systems effective due to the extent of the damage, NGWA advocates for increased sup-
Impacted by 2017 Hurricanes WEP will consider replacement (as op- port of this program each year, includ-
A s part of the Bipartisan Budget posed to repair) on a case-by-case basis. ing at the annual Groundwater Fly-In,
Act of 2018, the Rural Utilities Unless otherwise specified, appli- and this year’s funding level is at an
Service Water and Environmental Pro- cations will be accepted on a continual historic level.
grams (WEP) received $165,475,000 basis until funds are exhausted. NGWA’s 2019 Groundwater Fly-In
in supplemental grant funding of which will take place March 5-6 in Washing-
$163,475,000 is available for repairs to Department of Agriculture ton, D.C. Go to to www.NGWA.org/
drinking water systems, and sewer and Announces Funding for Rural Fly-In for additional details and how
solid waste disposal systems impacted you can register to attend.
Well Projects
by Hurricanes Harvey, Irma, and Maria.
States impacted include Florida, Georgia,
South Carolina, and Texas, and the territo-
A ssistant to the Secretary for Rural
Development Anne Hazlett an-
nounced on September 17 the U.S.
House Passes Comprehensive
Water Resources Legislation
ries of Puerto Rico and the Virgin Islands.
An eligible facility must serve a rural
Department of Agriculture’s (USDA)
Office of Rural Development is invest- L eadership in the U.S. House of
Representatives and Senate an-
Groundwater Foundation Names ing arenas are not immune to these external changes.
Gary L. Hix 2019 McEllhiney In this lecture, Hix will discuss the need to develop a
broader awareness of market changes, and more impor-
Distinguished Lecturer tantly, how to adapt. He will also cover how groundwa-
The Groundwater Foundation announced ter professionals can best approach constantly changing
industry veteran Gary L. Hix, RG, CWD/ conditions and structure their business operations to
PI, will be the 2019 William A. McEllhiney ensure profitability.
Distinguished Lecturer. • Drilling Disasters and What We Can Learn: Anyone
Hix has been a fixture in numerous and who has worked on, or been responsible for, a drill
varied capacities in the groundwater industry site can most likely recall at least one drilling disaster.
for nearly 40 years. A former licensed water Depending on personal experience, disaster can refer to
well drilling contractor and registered geolo- Gary L. Hix, RG, anything from installing incorrect materials on a jobsite
gist, Hix is actively involved in the National CWD/PI to failing to recognize a situation causing injury. In this
Ground Water Association and the Arizona lecture, Hix will discuss how each of these experiences
Water Well Association. Throughout his career, he has been presents an opportunity to learn, to avoid similar distress
a contributor to Water Well Journal and taught classes for the in the future, and to contribute to business profitability
Bureau of Land Management and the University of Arizona and ongoing good will.
Cooperative Extension Service. To see the McEllhiney Lecture schedule to attend, visit
Hix is semiretired but continues to share his groundwater www.groundwater.org.
knowledge through published articles, most recently publishing
the e-book titled Domestic Water Wells in Arizona: A Guide Workshop on Technology Innovation
for Realtors and Mortgage Lenders. and Agricultural Groundwater
Hix will be presenting two lecture topics throughout the Management Convenes in Iowa
year: “Drilling Markets Change, So Must We” and “Drilling
Nick Brozovic, Ph.D. gave the keynote presentation at the
Disasters and What We Can Learn.”
NGWA “Groundwater and Agriculture: Meeting the Demands
• Drilling Markets Change, So Must We: Economic
While Protecting Resources” workshop, October 2-3 in Cedar
conditions and technology transformations spur changes
Rapids, Iowa.
in any market, and the water well construction and drill-
1305
resources. Agriculture is the largest user of groundwater, and its ef-
fects on groundwater’s quantity and quality are a growing concern.
Two-Day Workshop on PFAS Examines
Real-World Case Studies, Presentations
Subscribers of NGWA’s YouTube channel, NGWATUBE, as
by Industry Experts of October 1. Check out the latest videos at www.youtube.
NGWA held a two-day, sold-out workshop on per- and com/user/NGWATUBE.
polyfluoroalkyl substances (PFAS), a class of emerging con-
11
taminants widespread in groundwater and surface water,
August 14-15 in St. Paul, Minnesota.
Virginia Yingling, a hydrogeologist at the Minnesota De-
partment of Health, presented the keynote address, “PFAS—
The Challenges of Addressing Emerging Contaminants Under
Certification exams administered by the National Ground
a Public Spotlight.”
Water Association in August—7 passed the exam. Also ad-
Workgroups tested their analytical skills with real-world
ministered were 39 licensing exams—15 passed the exam.
case studies, and multiple presentations were given by in-
dustry experts. The final day featured a panel discussion on
184
how states/governments (including Michigan, Minnesota, and
Wisconsin) are addressing PFAS.
For those who missed the workshop, a one-day version will
take place on December 6 during Groundwater Week 2018 in
Las Vegas. Learn more at www.NGWA.org/Events-Education. New members NGWA registered in August. The total con-
sisted of 54 scientists and engineers, 46 water well system
Career Center Works to Connect Those professionals, 43 students, 18 manufacturers, 11 suppliers,
in Groundwater Industry 9 government or academic professionals, and 3 associates.
Begin your job search by visiting the NGWA Career Center at
33
http://careers.ngwa.org, where job seekers can post their resume,
view jobs, create a personal job alert, and set up a job seeker
account and access it.
The NGWA Career Center has been enhanced with new features
to help connect members with new employment opportunities. Days until Groundwater Week 2018, December 3-6 in
Employers and recruiters now have access to your specialized Las Vegas. Take advantage of early rates on or before
niche. Among other things, employers and recruiters can view November 2. Visit www.GroundwaterWeek.com for more
resumes, post jobs, and create an employer account and access it. information and check out Groundwater Week at a Glance
Make use of the NGWA Career Center to meet all your needs on page 29.
in today’s job market.
MEMBER
MEMBER
EXCLUSIVE
EXCLUSIVE FROM FACEBOOK
Water Well Journal
Via the U.S. Environmental Protection Agency, More
Than 40 #Superfund Sites Are in Path of Hurricane
#Florence: http://ow.ly/b5NO30lOY2F.
NGWA
Bill Alley, Ph.D., director of science ® Be safe. https://www.wqpmag.com/groundwater-
and technology for NGWA, discusses The Groundwater
Association
treatment/combating-contamination
groundwater sustainability in the video
MEMBER
3 3
titled “Catching Up.” Alley previously EXCLUSIVE
served as chief of the Office of Groundwa- ON THE SITE
ter at the U.S. Geological Survey for almost two decades
and co-wrote about this subject in the book High and WWJ NEWS
Dry: Meeting the Challenges of the World’s Growing Federal Officials Provide Updates on
Dependence on Groundwater. Actions at First Senate Hearing on PFAS
www.WaterWellJournal.com/web-only NGWA submitted a letter of record to the Senate
committee and will continue to work with
Congress and federal agencies.
Circuit Court’s Decision on Hydrologic
NGWA
Connectivity Further Muddies the Clean
®
Water Act
The Groundwater
Association
Join NGWA Log in Conflicting court decisions raise the likelihood the
U.S. Supreme Court may take up the issue.
Disaster Assistance Funding Levels
Make sure you’re a member of the National Ground Water Association. Announced for Drinking Water and Sewer
It’s not just great content from WWJ; there are a host of benefits important to Systems Impacted by 2017 Hurricanes
you and your business. Go to www.NGWA.org today to check them all out! Applications will be accepted on a continual basis
until funds are exhausted.
You work with perseverance, daring, fortitude and tenacity. The toughness of being out
in all weathers, conditions and situations. And your rig is the backbone of your business.
Find power in the strength of Versa-Drill.
versa-drill.com 800-942-3388
WE SEE WATER DIFFERENTLY
While some see beauty, we see a job to be done. Moving water is mission critical to your success –
and we do it better than anyone. Our company and products are purpose-built to help you transform cities,
farmland and industry through leading-edge innovation and American-quality materials and craftsmanship.
We do more than just move water; we see its potential to help you achieve the extraordinary.
Eric Duderstadt
A
dvances in science and technology have equipped the
groundwater industry with more data than has ever (Above) A presence/absence coliform test with purple color
been available at any point in recorded history. change indicates positive occurrences for total coliform presence.
Rapid screening techniques used to quantify and profile
the overall bacterial populations, as well as identification of
the more prominent bacterial species within water, now allow our everyday lives. They play important roles within the food,
for a comprehensive assessment of the biological conditions pharmaceutical, and bioremediation industries as well as
within a well. within our own bodies. They exist in soils, air, and water.
This approach was used within a laboratory setting to The potable wells we rely upon as a source for safe water
examine the biological communities in thousands of samples are no exception. Groundwater wells are dynamic systems
from potable wells over several years. Data from those analyses which vary considerably in construction and operation, as well
was compiled to determine relationships, occurrences, and as a multitude of external influences from the aquifers and
trends that developed with regard to deposit formation, environments they interact with. These variables may result in
corrosion potential, unsafe conditions, and other fouling a variety of conditions downhole that can stimulate extremely
mechanisms associated with bacterial influences. diverse and expansive microbial communities.
The water well industry has traditionally relied heavily
Testing Approach for the upon the total coliform test, commonly referred to as a “Bac-T
Well Environment test,” to determine the biological presence within a well. This
Bacteria are found universally—including some of the is due to the notoriety these methods have gained because of
most extreme environments on the planet—and are part of BIOLOGICAL WATER TESTING continues on page 20
BIOLOGICAL WATER TESTING from page 19 potential. Sample collection was conducted over a seven-year
period from 2010-2017.
regulatory actions put in place by the U.S. Environmental
In general, wells were analyzed as part of a proactive mea-
Protection Agency.
sure to investigate issues related to production or water quality
However, these indicator organisms do come with some
changes. The size, design, location, and operation schedule of
qualifiers. Firstly, coliforms are a large group of bacteria,
each well varied with no restrictions to any of these parameters.
most of which occur naturally in the environment and pose
Each sample was classified as either “Casing” or “Aquifer”
little risk if consumed. In reality, only a small percentage of
to designate between static or active pumping conditions
coliforms are pathogenic. Thus, the designation between total
at the time of sampling. A series of tests was selected in
coliforms and fecal coliforms is important to consider.
accordance with the streamlined approach described above
Most importantly, the presence of coliforms only suggests
and conducted in stabile sterile conditions. Data was then
the potential presence of more problematic organisms; they
collected and analyzed to determine any noticeable trends or
don’t confirm it. Furthermore, the absence of coliforms doesn’t
relationships which had developed.
confirm a water sample is free of harmful microorganisms.
As the influences bacteria have on wells are now becoming
Quantification Techniques
more and more well known—impacting production, mineral
accumulations, water quality, and corrosion processes—the Quantifying the overall bacterial count within a well is a
use of biological testing and its ability to provide additional first step in determining the potential for biofouling within the
insight into the fouling potential and operational aspects of a well. A number of methods are available for analyzing bacteria
well requires a closer look beyond the singularity of the counts in water, ranging vastly in accuracy and cost.
Bac-T test. One of the more traditional methods is the Heterotrophic
The extreme diversity and sheer number of bacteria capable Plate Count. HPCs estimate the number of heterotrophic
of residing within wells makes testing for each culprit, if not bacteria (organisms that require organic compounds for nour-
impossible, at least impractical. Thus, a number of tactics ishment) in a sample by recording the level of growth on non-
have been developed to offer a more practical alternative. selective nutrient-containing media. HPCs are useful because
Such tactics include quantifying the overall population, they don’t count dead organisms or inanimate particulates.
compartmentalizing bacteria into broader groups based on However, one colony may develop from a single cell or
shared qualities, and identifying only a few of the most prom- numerous cells, and cell clumping in colonies is random,
inent species present. The implementation of these techniques making accurate bacterial counts difficult.
offers a streamlined approach for assessing the biological Perhaps the biggest disadvantage of this method is that
makeup within a well and the threats it poses to both the only a small percentage of bacteria found in water systems are
well and water quality—and also provides valuable insight culturable using common laboratory media—with further lim-
to designing rehabilitation techniques and planning the long- itations placed on the number of bacteria available due to the
term health of a well. aerobic conditions in which the test is carried out. Therefore,
culture-independent methods are essential to understanding
Collection of Data the genetic diversity, population structure, and ecological roles
of most microorganisms.
Nearly 2000 water samples were collected from hundreds
One such method which does not rely on the growth of the
of problematic potable groundwater wells across the United
available bacteria is Adenosine Triphosphate, or ATP, analysis.
States and submitted for laboratory testing of biological
ATP analysis is a chemical test that rapidly and accurately
activity with regard to maintenance, operation, and fouling
monitors microorganisms in a water sample through the mea- illustrating the two primary disadvantages of the HPC method:
surement of a universal energy molecule within cells. The test (1) Colony growth and cell clumping is random.
exposes microorganisms to enzymes that catalyze a reaction, (2) A large portion of bacteria found in water systems are
converting ATP into light energy. Each molecule of ATP con- unable to be cultured within a laboratory setting.
sumed in the reaction produces a known quantity of light, the
output of which is measured by luminometers and compared Most Common Bacteria Types
with a standard to estimate the number of cells present. As noted earlier, rapid screening techniques have made
Although ATP and HPC are both quantification techniques, the identification of bacteria within water samples easier and
they vary in the scientific methods in which they derive their more affordable in recent years. Over the course of the study
results. Given these differences, ATP and HPC counts from period, the Biolog system was used for identifying bacteria
the collected samples were cross-referenced to observe any present within the samples.
correlations between the two methods. This system is referred to as a nutrient characterization
Samples were categorized based on their HPC results and assay in that it measures a bacterium’s response to a series of
organized into a “Low,” “Medium,” and “High” category carbon compounds (amino acids, peptides, sugars, etc.).
based on the range of the test method and the EPA’s “levels The method uses a series of small wells containing the
of concern.” ATP levels from each sample from within the carbon compounds which can be inoculated with the isolated
three classifications were then averaged together. The results bacterium. A color change is then produced within the corre-
showed a steady growth in ATP levels consistent with the sponding wells based on the bacterium’s response to the various
three levels of HPC growth, suggesting the two methods are compounds and a pattern is formed, producing a metabolic
analogous to some extent. fingerprint specific to each bacteria tested. The pattern is then
However, a closer look at HPC values showed a strikingly mapped in a computer database to select the bacterium present.
disproportionate distribution among the samples. This was At least one bacterial identification was made in almost
unexpected given the fact various degrees of fouling were to 85% of the samples with a total of 3216 identifications made
be encountered and the extent of fouling was considered random over the study period. Identification of the most prominent
among the samples. bacteria within the observed samples identified three genus
Further examination of the data found samples containing that accounted for nearly half (48.0%) of all the identifications
just one colony-forming unit (cfu) from the heterotrophic made. A genus is a class or group marked by common charac-
plate count recorded an average ATP value of 783,733 cells teristics—specifically here a category of biological classifica-
per milliliter (cpm). Furthermore, samples that showed no tion ranking between the family and the species, comprising
plate growth recorded an average ATP level of 141,211 cpm. structurally related species or an isolated species exhibiting
Although the majority of the samples were known to be unusual differentiation.
from problematic wells, each of these ATP levels are con- Gallionella, the most commonly identified genera of bac-
sidered high especially considering the low amount of plate teria, accounting for 24.3% of all the bacteria identified in the
growth. As a point of reference, active potable water wells samples, is a group of iron-oxidizing bacteria naturally occur-
typically exhibit ATP values between 10,000 and 70,000 cpm ring and found in a variety of aquatic environments, including
for an active well sample, with values more than 100,000 cpm aquifers.
generally indicating biofouling. These bacteria utilize iron and manganese as energy
The high level of ATP in samples with very low or no sources and will accumulate oxidized iron and manganese in
heterotrophic plate growth appears to explain the uneven the stalks they produce as waste. The secreted stalks are often
distribution of plate counts among the samples while also BIOLOGICAL WATER TESTING continues on page 22
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F
lexcon Industries Inc. regularly gives dential. You’ll size your pump and want to size your tank to
plant tours at its factory in Randolph, have enough drawdown (amount of water you store in the
Massachusetts. The pressurized dia- tank based on the pressure switch).
phragm expansion tank manufacturer is
WWJ: How does one ensure the motor won’t
proud to show the evolution of the well
burn out?
tank. Going from a galvanized tank with no
diaphragm or bladder to a captive air tank Wind: Typically, on a fractional hp motor like ½ hp, 10 gallons
(true separation between water and air) in a minute pump or ¾ hp, 8 gallons a minute pump, you want to
the 1960s was groundbreaking. Wind Evans have one minute of runtime to cool the motor. If it’s an 8 gallons
Which well tank a water well contractor a minute pump, you want 8 gallons of storage; if it’s a 10 gpm
uses often comes down to relationships and personal experi- pump, 10 gallons of storage. With the design of the system, you
ence with the tank, says Wind Evans, director of marketing would pick the tank that would give you the correct amount
and business development for Flexcon for more than 25 years. of drawdown so that the motor is not going to burn out. In
With Evans’ industry experience, Water Well Journal essence, designing the system is basically trying to make that
thought it was a good time to catch up with him to learn more system last as long as possible.
about the state of the well tank market. WWJ: What has been your experience with
Water Well Journal: How do you go about educating diaphragm tanks by customers?
customers on the basics of a well tank? Wind: Guys will tell you the old stuff lasted for 15, 20 years,
Wind Evans: The primary goal for a tank manufacturer is and the new stuff doesn’t last as long. But I think a lot of it
not keeping water in the tank, it’s keeping air in the tank. We has to do with what our dads did or what the market is asking
work off a physics principle called Boyle’s law. Essentially, for. If the water well contractor is working for a contractor
the law is simple: you can’t compress water, but you can com- building a house and all the builder cares about is it makes
press air. When you have an air charge in a tank, as you fill it through the one-year warranty of the house, he is going
the tank up, you basically compress that air and then that air to want the cheapest system possible. The builder could cut
acts kind of like a spring and it pushes the diaphragm when corners, and an easy corner to cut is putting a little bit smaller
the pump is not running, and it empties the tank. tank in there.
The No. 1 thing to think of in a well tank is to not really When we talk with customers, we basically tell them
think of it as a storage device but to think of it as part of the what to look for in a tank. And one of the things we concluded
control system to operate the pump because it works in con- is diaphragm tanks seem to last longer than a lot of other
junction with the pressure switch. tanks.
Conventional systems use a pressure switch and tank. The main premise is the way a diaphragm tank is con-
Constant pressure systems add a wrinkle to everything with structed, a diaphragm has a predictable motion. By being able
variable frequency drive pumps. The whole premise is that to predict the motion of the diaphragm, you can construct the
with a single-phase motor when the pump starts, it generates diaphragm so it will last a long time and not wear out vs. the
an incredible amount of heat in the motor. The whole idea of bag option. If you had a bag in the tank, it can take different
the tank is to allow the pump to run long enough so that the shapes and there is surface area. The more surface area you’re
motor can cool off. With all that heat generated, the way the trying to keep air from permeating through, the greater the
motor cools itself is with all the windings in the motor. Gener- possibility of you losing the air in the tank.
ating all this heat—copper is a good conductor of heat—heat It goes back to the principle we’re trying to keep air in
will transmit throughout all that copper winding and it’ll cool the tank. Diaphragms have the smallest surface area, and we
the motor off. If you didn’t have that and continually started use butyl rubber to make them. That’s the best material we’ve
that motor and it heats up, eventually it’ll burn one of those found to keep air from leaking out of the tank.
wires and then the motor is shot. You can talk to pump guys WWJ: What else are determining factors in sizing
all day long and they can tell you about it. the right well tank?
We talk to customers and find the key to having a good Wind: We look at things like where the tank is going to go; is
system is the design of the system. You take your pump, it going to go in an area where you’ve got a hostile environ-
which is chosen based on the amount of water, depth of water, ment? If so, you’d probably recommend a composite or fiber-
etc. and whatever demand is present, say irrigation vs. resi- glass tank there because they tend not to rust.
3.475 x 4.75
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Inside:
Groundwater Week at a Glance . . . . . . . . . . . . . . . . . .30
Groundwater Week Exhibitor List. . . . . . . . . . . . . . . . .34
®
Exhibits · Workshops · Summit
NGWA Incoming President . . . . . . . . . . . . . . . . . . . . . .39 Las Vegas, Nevada • December 3-6, 2018
G roundwater Week 2018 takes place December 3-6 in Las Vegas, Nevada. In attendance will be groundwater
professionals from all sections of the industry—water well contractors, scientists and engineers, manufacturers,
and suppliers—from every state and around the world.
Groundwater Week will feature educational opportunities, networking events, and an exhibit hall packed with the
latest wares from manufacturers and suppliers. Here is a quick glance at just some of the happenings. Register today
if you have not already done so. Go to www.GroundwaterWeek.com or call NGWA at (800) 551-7379.
Early/New Career Meet-Up for their groundwater stewardship. The Keynote Presentation and
Monday, December 3 program encourages managers of green Awards of Excellence Ceremony
4–5 p.m. spaces (golf courses, campuses, parks, Wednesday, December 5
company headquarters, etc.) to imple- 8–9:45 a.m.
ment, measure, and document their
groundwater-friendly practices related
to chemical use, water use, pollution
prevention, water quality, and environ-
mental stewardship. Find out from Jane
Griffin of The Groundwater Foundation
why your business should be a green
site, how the program works, and how
Students and young professionals
are invited to share their experiences on you or your company can apply. Welcome the winners of this year’s
getting started in the groundwater industry MGWC Luncheon NGWA Awards that spotlight the best of
with new friends and acquaintances. Tuesday, December 4 the groundwater industry and then hear
NGWA staff will also be on hand to 11:30 a.m.–12:30 p.m. an inspiring talk from someone who has
answer any questions on how the Asso- The Master bounced back from a severe war injury
ciation can help young people grow and Groundwater Con- to shine in Hollywood.
18
KNOWLEDGE
tivational speaker,
First Timer/New Member is an ideal way for
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EXHIBITORS from page 34 Regency Wire V
Matrix Construction Products Remote Control Technology Van Essen Instruments
Maximum H2O Rex McFadden Co. Vanair Manufacturing Inc.
Merrill Mfg. Co. Robbco Pumps Inc. Vansan Makina San ve Tic A.S
Micro Sensor Co. Ltd. Robertson Geologging USA Varuna Pumps
Mid-America Pump & Supply Robit/Halco Versa-Drill/Laibe Corp.
Mills Machine Co. Rock-Tech International Victory Steel Products Corp.
Milspec Industries Rockmore International Inc. Viqua
Mincon Inc. Roscoe Moss Co. Vista Clara Inc.
Mitchell Lewis & Staver Round Ground Metals Inc. Voss Signs
Mitsubishi Materials USA Corp.
Moab Bit & Tool Co. Inc. S W
Mobile Drill Intl. Sandvik Mining and Rock Technology Water for Life International
Motortronics Sargent Pipe Co.– Water Right Inc.
Mount Sopris Instruments Charles Sargent Irrigation Water Systems Council’s Water Supply
Mud Puppy Inc. Schneider Electric/Square D Cost Savings Act
Mudslayer Mfg. Scorpion Oil Tools Inc. WaterColor Management
Multi-Power Products Ltd. Seametrics Inc. Webtrol Pumps (Weber Industries Inc.)
MyWaterWell SEMCO Inc. Well Pumps S.A.
Service Wire Co. Well Sense Technologies
N Shakti Pumps USA LLC Well-Vu Cameras
National Driller Shenyang Daming Motor Co. Ltd. WellGauge Inc.
National Oilwell Varco Siemens WellMagic
National Pump Co. Sigmund Lindner GmbH Wellmaster Pipe and Supply Inc.
Nidec Motor Corp. Silver-Line Plastics Wellntel Inc.
N&N Drilling Supply Mfr. SIMCO Drilling Equipment Westbay Instruments
Nordic Drill SIMFLO–Simmons Pump Corp. Western Rubber & Mfg.
North American Electric Inc. Simmons Manufacturing Co. Wilo USA LLC
North American Pipe Corp. SJE Rhombus Woodford Manufacturing Co.
Numa SME-USA Inc. Worldwide Drilling Resource Inc.
Solar Power & Pump Co. Wyo-Ben Inc.
O Solinst Canada Ltd.
Oakmont Capital Services LLC Sondadril Com. Rep. Ltd. X
Onset Computer Corp. Sonic Drill Corp. Xitech
Orenco Controls Southwire Co. LLC
Square D/Telemecanique Sensors Y
P Stairs Industrial Co. Ltd Yaskawa America Inc.
P.W. Gillibrand Star Iron Works Inc.
Paige Electric Co. LP Stenner Pump Co. Z
Palmer Bit Co. Sterling Water Treatment Zilmet USA Corp.
PDS Submersibles and Electric Inc.
Pentair Flow Technologies Sullair
Phase Technologies LLC Sumoto Srl ®
Pioneer Sands Sun-Star Electric Inc. Exhibits · Workshops · Summit
SunTech Drive Las Vegas, Nevada • December 3-6, 2018
Preferred Pump & Equipment
Proheat Swiss Pacific Inc. Check out Groundwater
Pulsafeeder Inc.
T Week Website for Latest
Pulstar Mfg.
PumpTrax Well Pump Puller TDH Manufacturing LLC Updates
by RHR Products LLC TECO-Westinghouse Motor Co. The National Ground Water Association
TekMark Industries Inc. has a website exclusively for information
Q Terra Sonic International
about Groundwater Week 2018. Go to
QED Environmental Systems Inc. Texcel
Tulsa Rig Iron
www.GroundwaterWeek.com to find
updates to the listing of exhibitors so
R
Rauch Mfg. Inc. U you know all of the manufacturers and
Red Flint Sand & Gravel LLC Unitra Inc. suppliers who will be in attendance as
Redi Clean well as details on all of the happenings at
Regal Beloit America Inc. the industry’s largest event.
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Incoming president is first from the Scientists and Engineers Section to take the helm.
By Jennifer Strawn
I
f there is one thing Scott King, PG, P.Geo., LHG, the Incoming NGWA President Scott King, PG, P.Geo., LHG, at the
incoming president of the National Ground Water Associ- Fontaine du Jardin Darcy in Dijon, France, which commemorates
ation, wants everyone to know, it’s this: He is committed Henry Darcy who developed fundamental concepts of groundwater
to the advancement of the Association for all members. flow and hydraulics during his time as engineer for the City of
“I love groundwater,” he says. “And I love NGWA. I’m going Dijon.
to listen to all points of view, and I want all our members to benefit
from being a member of the Association.”
WATER WELL PERSONALITIES continues on page 40
Twitter @WaterWellJournl WWJ November 2018 39
King and his wife, Richelle Allen-King, Ph.D., have vacationed in Yoho King speaks to attendees at Groundwater Week 2017 in Nashville,
National Park, British Columbia, Canada, for the past 20 years. Tennessee. King will become NGWA president at Groundwater Week
2018 in Las Vegas, Nevada.
WATER WELL PERSONALITIES from page 39 national headlines around that time and grabbed the public’s
As the first president to come from the Scientists and Engineers attention. Environmental site investigations and remediation
Section in NGWA’s 70-year history, he feels deeply honored to be was a new area but one beginning to take off.
selected. Those who have worked alongside him at NGWA and “I felt we needed to be doing cleanup on these contami-
know him well feel there is no better person for the job. nated sites,” King says. “Learning about contaminants in the
Jason House, CG, PG, a senior hydrogeologist and senior water underneath our feet was a revolutionary idea to me, and
technical manager at Woodard & Curran Inc. in Portland, it changed my whole thinking about what I wanted to do with
Maine, worked with King the past several years on the Scien- my working life.”
tists and Engineers Section Board of Directors. He believes He decided to continue his education at the University of
King may be one of the best people to bring all four NGWA Waterloo, earning an M.S. in hydrogeology. The summer after
sections—scientists and engineers, water well contractors, his undergraduate program, he worked on a hydrogeology in-
manufacturers, and suppliers—together and move forward as vestigation at a landfill site. The job was his first time working
one association. around drilling rigs, installing monitoring wells and piezome-
“He has a unique ability to see things from multiple sides ters, and taking water samples. After that summer, he knew he
of an argument,” House says. “You always know that when had made the right decision in becoming a hydrogeologist.
he answers something, he has taken a lot of time to think King went on to spend most of his 35-year career working in
about it and develop a comprehensive response.” contaminant hydrogeology. He joined Golder Associates as a
House points to how King has dealt with issues of gover- hydrogeologist after graduation and spent the next 10 years in
nance and his work helping the Association move forward as Toronto, Vancouver, and Waterloo working on groundwater inves-
a more integrated organization. tigations and decommissioning of brownfield developments. He
“He has developed really good connections and working also worked closely with contractors installing monitoring wells.
relationships with all of the sections,” House says. “He has In 1993, he founded his own consulting firm, King
generated a lot of respect for that, and I think that is reflected Groundwater Science Inc., when he moved with his wife,
in him being elected as NGWA president.” Richelle Allen-King, to Pullman, Washington, for her faculty
position as a professor of hydrogeology at Washington State
A Future in Groundwater University. Allen-King is also an active member of NGWA
Unlike many in the industry, King didn’t grow up around and was the 2003 Groundwater Foundation Darcy Lecturer.
groundwater. He went to the University of Waterloo in On- As an independent consultant, he focused on expert reviews,
tario, Canada, intending to study Earth sciences and geology. fate and transport modeling, wellhead protection studies, envi-
But everything changed when he took a class taught by John ronmental forensics and litigation support, contaminated site
A. Cherry, Ph.D., renowned contaminant hydrogeologist, characterization, septic suitability, and water rights.
co-author of the famed textbook Groundwater, and the 1987 Living in Washington informed many of his current views
Groundwater Foundation Darcy Lecturer. on groundwater resources and sustainability—which he says
“It was a whole new area which I had never been exposed is one of the industry’s biggest issues today and a major chal-
to,” King says. “To learn how groundwater moved and how lenge for years to come.
we could cause pollutions that would affect other people as Eastern Washington, where King lived, is semi-arid, and
it impacted their wells was very enlightening to me. John is Pullman was founded in the 1800s because of its artesian
such a great communicator for groundwater.” wells. Like a lot of cities using groundwater in development
Environmental disasters, including incidents at Love Canal projects, groundwater levels in the basalt aquifers began to
in New York and the Valley of the Drums in Kentucky, made decline, and are continuing to do so.
40 November 2018 WWJ waterwelljournal.com
nizations to join, but NGWA is the only organization that
has members who come from all aspects of the groundwater
industry—whether they’re a driller, someone who makes or
sells equipment, or a scientist or engineer who are designing
various aspects of groundwater investigations.”
That’s the true value of NGWA, he says. Everyone in the
groundwater industry can be a part of the Association.
“Too often in our work lives we get caught up in silos
where you’re dealing with the same people who think about
things the same way you do,” King says. “To me, stepping
outside of that and working with other people who are also
part of the groundwater business, but who take a different
look at things, can also be very valuable.”
King’s first volunteer role was on the Awards Committee,
responsible for evaluating awards applications.
“It’s one of the great things an association does; it recog-
King and a coworker at Wood Environment & Infrastructure
nizes the good things its members do,” he says. “We have a
Solutions observe the measurement of groundwater levels in a
tremendous amount of members who are doing a lot of great
new seepage management well at an oil sands mine in northern
things, and I learned a lot about the Association through that.”
Alberta, Canada.
From there, he went on to planning conferences and ses-
sions, including the Groundwater Summit in 2012. He joined
“That got me thinking about our resources and sustainability,”
the board of the Scientists and Engineers Section in 2009.
King says. “The next five to 10 years are going to be particularly
Looking forward to 2019, King says he plans to continue
critical for us. We’ll need to be involved in areas where ground-
building on NGWA’s slogan “Better Together” by encourag-
water development is coming under pressure, whether that’s from
ing even more collaboration among sections.
overuse or restrictions on our members’ ability to drill for water.”
“We really do give a unified and progressive view of the
Today, he and his wife live in Buffalo, New York, where he
groundwater industry,” he says. “We are better together, and
works as a senior associate hydrogeologist for Wood Environ-
we are the voice of groundwater not only in the United States
ment & Infrastructure Solutions’ Calgary, Alberta, office. His
but around the world.”
career has taken a new path in the last 10 years; he is now devel-
A unified voice will go a long way toward NGWA’s advo-
oping groundwater management plans to control groundwater for
cacy efforts, which he sees as critical to the industry’s future.
open pit mining in the Athabasca oil sands in northern Alberta.
It will be the Association’s role to provide knowledge and
“My work . . . is now much more influenced by the understand-
expertise to states and municipalities grappling with ground-
ing of water well hydraulics where wells are used as containment
water management and sustainability.
facilities,” King says. “We’re doing much more investigation
“I see lots of changes ahead for the groundwater industry,”
to understand properties of aquifers so we can plan, design, and
he says. “As a board, we need to be dealing with the issues
model construction of pumping wells for controlling the migration
that affect our members. We’re a significant player in ground-
of contaminants away from tailings areas.”
water and have lots of things to say. Not only to our members,
When he is not working, King enjoys hiking with his wife in
but to governments through advocacy.”
the Rocky Mountains and cross-country skiing. They’ve taken
Looking for new ways to add value to NGWA membership
day trips and backpacking trips to Yoho National Park in British
is another goal King has for next year. It will be vitally impor-
Columbia for the past 20 years.
tant over the next few years to ensure NGWA is providing the
“We’ve been up to the Burgess Shale fossil beds, which goes
services members need and want.
back to my early geologic interests,” he says. “You have the
He also sees himself as a symbol of change for NGWA and
fossils that are very old—they go back to the beginning of life
is committed to doing the best job he can to keep the Associa-
on Earth—that occur in shales now on top of a mountain at
tion relevant for everyone. King will be sworn in as president
5000 feet. It’s fascinating.”
at Groundwater Week 2018, December 3-6 in Las Vegas,
He also enjoys spending time in a small workshop he set up in
Nevada, succeeding David Henrich, CWD/PI, CVCLD.
his garage for woodworking projects.
“Once you’re president, you’re president for all members,”
“I live in an old house, which always seems to require
King says. “That’s how I’m going to approach my presidency.
some sort of maintenance and upkeep,” he jokes. “That seems
At the end of the day, I hope I will have made a difference for the
to keep me busy.”
better.” WWJ
NGWA Is Home
Jennifer Strawn was the associate editor of Water
From the beginning of his career, King saw the value of Well Journal from 2004 to 2007. She is currently in the
being a member of NGWA. His mentor at Golder Associates internal communications department at Nationwide
encouraged him to join so he could continue learning through in Columbus, Ohio. She can be reached at strawnj2@
NGWA’s academic journals and conferences. gmail.com.
“I decided early on that NGWA was going to be my
professional home,” he says. “There are lots of other orga-
AN IMPORTANT PART OF A
CONTRACTOR’S RESPONSIBILITY
Learning water testing protocols can save time
GARY SHAWVER, MGWC and provide customers with expert service.
I
mentioned in an earlier column how my father sent me out
to take a water test at a new home construction site when I Related NGWA Best Suggested
was a young employee working for him. Practices
Not knowing anything about water testing, I grabbed the NGWA has published best suggested practices (BSPs) on well in-
hose from the hydrant and collected a sample. After doing that spection, well cleaning, and reducing problematic concentrations
twice and not having the water pass the coliform bacteria test, of microorganisms. Go to the online bookstore at www.NGWA.
I told my father, “We have a problem with the well.” org/Bookstore to check them all out.
Well, the problem was not with the well; the problem was
my lack of understanding about water testing. As the years
went on, I learned a great deal about water testing, and while before any treatment equipment, gives me confidence I am
I learned a lot, I’m sure there is still more to know. But there getting water right from the well without any potential sources
of contamination that might affect the outcome of the actual
are some things I did learn.
water in the well.
Follow Protocol Many agencies overseeing water wells, their construction,
Coliform bacteria testing requires a precise protocol. While or issuing permits, as well as some water testing labs, rec-
some reading this will not agree with my protocol, I respect ommend taking a test from where one might obtain a drink
whatever standard procedures others use. Here is the protocol of water. I don’t disagree with that, but while this protocol is
I used in my business for years: important for the ultimate drinking safety of the consumer, it
• Find a tap, preferably brass or stainless steel and a short doesn’t tell a water well contractor if the water is safe coming
tap. Heat this tap with a small brazing torch to kill any from the well.
bacteria lingering on the faucet. I like to have a tap close We have a state regulation in Iowa stating a sampling
to the well and one that doesn’t have any treatment faucet be installed as close as possible to the well and prior
to any pressure tank or any water conditioning equipment, in-
equipment before the tap.
cluding any type of cartridge filter. This faucet is also required
• Heat the faucet for approximately 30 seconds or so and
to have no threaded fittings (to prevent hoses being hooked up
uniformly heat it, moving the torch around the entire
to it) and be a distance of 1 foot above any floor.
faucet. This allows for a water test to be done in the manner I’ve
• Turn the water on and let it run for 4-5 minutes. This outlined. I think it is an excellent regulation and encourage
allows well pumps to start and purge the water in the all contractors to follow this protocol when installing a new
pressure tank, bringing fresh water to the tap. Be sure to water system.
have a tap allowing water to drain freely without hooking However, it is important a test be taken from a typical
up a hose to it. drinking tap to ensure the safety of the water to the final
• Slow the flow from the tap to a small, uniform stream. consumer.
• Take the cap off the sample bottle and preferably hold
the cap in one hand while collecting the sample in the Providing Answers
bottle with the other hand. I don’t like to set the cap Finally, it is vitally important you become familiar with
down as there is a risk of having the cap pick up bacteria how to collect a proper water test from a well. The customer
—bacteria is everywhere. Most sample labs request you is looking at you, the well contractor or pump installer, who
don’t overfill the bottle and fill it to just below the cap. has done the work on their well for answers and solutions.
• Put the cap back on the bottle and secure it tightly. And while there may not be a problem with the water in
• Fill out the data sheet and get the sample to a lab as soon the well you constructed, if you do not educate yourself and
as possible. Most labs like to have the sample within 24 partner up with knowledgeable people who have the back-
hours. Check with your local lab to confirm. ground and experience to help you through these issues, you
may well find yourself overwhelmed with problems that
Protocol Is Key frankly you didn’t create but are expected to solve.
So why do I use this protocol? I do so because as a water As the years progressed and I became more familiar with
well contractor I want to know if the well I have installed has issues on what could cause coliform bacteria to show up in
safe water. Getting a tap as close to the well as possible, and water samples, I got to the point where I always asked a series
S
afety meetings are one of the recommended methods to brief refreshers, and quick lessons on topics that might not get
disseminate current jobsite safety information. covered in the longer safety training courses. The informal
Most of you are familiar with the safety meetings called setting gives supervisors a chance to answer questions, point
toolbox talks or tailgate talks. These are casual team safety meet- out specific examples on the jobsite, and provide hands-on
ings that can be held anytime, anywhere with workers discussing demonstrations.
a specific safety hazard and safe work practices. Incorporating toolbox talks into your safety program
The Occupational Safety and Health Administration has no doesn’t need to be time consuming or expensive. A toolbox
specific standard or language requiring a company to hold tool- talk can be extremely informal; for example, a supervisor
box talks. However, there is legal language in OSHA’s standards leading a 5-minute refresher training on proper tool use with
that could be used as an argument to do so. reminders to always leave the guards in place.
For example, Title 29, Code of Federal Regulations (CFR), A written handout isn’t necessary and the supervisor can
Part 1926 for Construction, 1926.21(b)(2) states the following: use his knowledge to lead the discussion and encourage
“The employer shall instruct each employee in the recognition feedback.
and avoidance of unsafe conditions and the regulations applicable
to his work environment to control or eliminate any hazards or
Best Practices
other exposure to illness or injury.” Listed here are a few guidelines to consider to get the most
out of your toolbox talks:
Why Have Toolbox Talks? • Pick a topic relevant to your employees and the work
While toolbox talks are not officially considered “safety going on. Don’t just talk for the sake of doing so.
training” by many companies, they can be used as a best practice • Have a plan. Shooting from the hip when it comes to
supporting a company’s safety training program—which in delivering effective toolbox talks doesn’t work.
turn can help fill in gaps regarding specific requirements • Make the message more interesting by including per-
mentioned in the standard above. sonal stories or past lessons learned relating to the topic.
Most companies with robust safety training programs con- • Get workers to participate by asking them for stories or
duct in-depth training. They begin with onboarding new em- examples of what you’re discussing.
ployees, and then train as needed throughout the year as well • Make sure to document the topic on a sign-in sheet and
as annually to satisfy specific OSHA requirements. have everyone present for the talk sign the sheet.
• Read the toolbox talk to yourself a couple of times before
you hold the actual meeting with workers. That way you
Effective toolbox talks will be more familiar with the content covered and less
apt to stumble.
keep their workers safe. • Try to hold the toolbox talk in an area free of noise and
other distractions. If the workers cannot hear you talking
or are distracted by other activities in the area, they
won’t focus on your message.
However, making time for toolbox talks consistently will • Speak clearly and directly. Mumbling or reading too
not only help protect a company from the scrutiny of OSHA, fast makes it difficult for the workers to understand you.
but more importantly, effective toolbox talks keep their workers Just take a deep breath and speak clearly and at a natural
safe. pace.
Safety compliance training, like fall protection or hazard- • Use a prop when possible to help keep the workers’
ous materials handling, is vital, important, and required. But at attention. If you’re giving a toolbox talk on setting up a
best, that compliance training will be provided to employees portable stepladder, set one up nearby so you can point
only once a year or less. Toolbox talks provide an easy way to out things during the talk. To really drive home a point,
keep safety on every worker’s mind, every day, every week. have an unlabeled container you found on the jobsite
The goal of a toolbox talk is to provide safety reminders, available when giving a toolbox talk on OSHA’s hazard
RETAINING EMPLOYEES
IN A TIGHT MARKET
Benefits and a sense of value will give your company the best team.
ALEXANDRA WALSH
W
ith a tight labor market and flat salary increases, Build a Company Culture and
employers must examine their retention efforts to be Community
sure they are retaining the right talent.
Strategies that worked in the past may no longer be Company culture is key to job satisfaction. What is a
effective today. Employers need to evaluate their retention company culture? A company’s values, goals, reputation,
strategies regularly to stay current on market trends and best work environment, management style, how managers relate
practices to be an employer-of-choice. to workers and workers relate to each other, all these create
the “personality” of a company, in other words, a company
The Benefit of Benefits culture.
Employees will be attracted to a benefits package that is Companies must check and be sure they are correctly
both comprehensive and competitive. Providing health insur- portraying their culture during the recruiting and onboarding
ance and life insurance is key in retaining employees, as is processes—especially for millennials. How would your
supplying a retirement-savings plan. employees describe your culture?
But also consider any additional benefits offered by your Financial benefits and praise from a superior only go so far.
competitors. Going above and beyond the norm will show A lack of community within a company can make many workers
employees how much you care about their well-being and question their future. If employees feel like they’re a valuable
value their loyalty. Consider offerings such as child-care part of a team, they will be more likely to stay around. It is
benefits or holiday bonuses as incentives for employee loyalty. much more difficult for someone to leave a workplace if they
feel like they are going to be leaving behind friendships and
Open-Door Policy camaraderie.
Employee retention comes down to employee appreciation.
Employees who feel valued will be less likely to leave. An
Onboarding
open-door policy shows you care about what your workers Onboarding programs are a key factor in employee
think and you want to hear their thoughts. Giving employees a retention. Onboarding must be about more than just the basic
say makes them feel like they’re part of a team, which makes administrative processes such as submitting paperwork and
them more likely to be loyal. logging on to the company intranet. It should be an in-depth
process introducing the new hire to company culture, vision,
Affirmation expectations, and priorities.
Few things build employee loyalty as well as recognizing It should also help new hires understand available resources
and affirming great work. A job well done deserves to be and development opportunities to help them succeed. Build-
noticed. Taking the time to notice, acknowledge, and ex- ing effective relationships and networks is also critical to an
press gratitude for your employees’ work can go a long way. employee’s success. They need to know how to navigate the
Thanking someone in person, or praising them in front of their company’s organization in order to effectively perform their
peers, will make them feel valued. job.
An “Employee of the Month” program or recognition in a
group email can have the same effect.
Mentoring
Mentor programs are not only beneficial for new hires to
Prioritize Well-Being learn about a company; they also benefit current employees by
Health and wellness programs are another great way to helping them listen to and understand the viewpoints and ex-
boost employee retention rates. A worker’s physical, mental, periences of those at the company. Mentoring allows the new
and emotional health matters, certainly to them but also to hires to see different insights and encourages them to become
their employer. An overworked or overly stressed employee more agile as they go about their jobs.
can only go for so long before something has to give. Healthy
employees do the best work. If you assign high priority to
Employee Development
their well-being and health, they will be more likely to stick Top employees want to continuously grow and learn.
with you. That simple. Development is a key retention tool and business imperative.
BUSINESS AND
PERSONAL INSURANCE
Things are going to happen. Are you adequately covered?
ED BUTTS, PE
W
hen I started writing Engineering Your Business more procedures, including 20 surgeries.
than 17 years ago, my intent was to pass on many of my So yes, I see and want to stress the intrinsic value and
personal good and bad experiences in water well and importance of acquiring and maintaining adequate, and just
pump work, business, and engineering to help individuals with as importantly, proper insurance for everything from medical
making difficult decisions and providing solutions to difficult and health maintenance to personal liability, property pro-
problems. tection, and disability for you and your family to general and
Looking back, I realize most of my writing has centered business liability, workers compensation, automobile insur-
around the subjects I know best, technical and engineering ance, and errors and omission insurance for your business.
issues, while largely ignoring what is the final word in the Many individuals, particularly those younger to middle-age,
column title—Business. So, this month we will take a respite regard life insurance as the only mandatory type of insurance
from the technical topics and dive into an important but often they need—required to protect their heirs from a potential
ignored topic: business and personal insurance. financial disaster should an unfortunate event occur to the
To be fair and as a disclaimer, the purpose of this piece is primary breadwinner. “After all,” they say, “I’ll never get sick
to underscore the importance of insurance programs while or injured at my age.”
introducing the National Ground Water Association’s new The truth is an unfortunate event, illness, or catastrophic
insurance and benefits program. disease can befall any of us at any time, and like it or not, we
must be prepared to deal with this on an emotional, medical,
Some Personal Background and financial level.
The subject of business and personal insurance is certainly If you need to avail yourself to the benefits from insurance
not the most exciting topic I could come up with to write someday, the cost you paid for the insurance will be peanuts
about, but it’s as important any one I could ever cover. I have compared to the potential fallout from inadequate, or worse
certainly experienced working with and around business and yet, no insurance coverage at all.
personal insurance from separate interests and viewpoints as This is especially true for disability insurance, since as
both an employee and business owner—but most critically as I approach official senior status, my body constantly rebels
a patient, parent, grandparent, friend, and spouse. against me every day in ways I once never thought it would.
When I passed my first engineering exam, I decided to Increasing health issues such as vision decline, back problems,
take the Mensa exam. For those who may not be familiar and diabetes have begun to creep into my life, unthinkable just
with Mensa, this is an organization whose membership criteria a few short years ago.
requires passing a test to demonstrate intelligence with a Please understand I am trying to warn you, particularly if
score needed roughly greater than 130, something achieved you’re one of the young ones in our industry, that for lack of a
by about 2% of the population. Trust me, I was as surprised as better phrase, sh*# really does happen, so you better be ready
anyone when I received a score of 152. for it!
I’m not sharing to say how smart I think I am, but how
exceptionally stupid and shortsighted I have been at times NGWA Insurance Program
with such critical life components as insurance. NGWA recently introduced its Business Insurance and Em-
Around the time I took the Mensa test, I regarded insurance ployee Benefits program. It is a comprehensive program of-
as no more than a “necessary but likely unneeded expense” fering benefits from various insurance firms for business and
and drain on company profits or personal funds. personal insurance—including life, health, long- and short-
When I wrote my first article about employee benefits and term disability, accidental death and dismemberment, dental,
insurance in April 2004, I was 45 years old and had no idea vision, workers compensation, auto and home, pollution, um-
I would still be writing this column, and my experience with brella, and general business and personal liability. It even has
benefit programs and insurance would take on a different cyber risk and errors and omission insurance for those of us in
role and importance in my life. Since that date, I have had a the technical and consulting arena.
14-year run of owning my engineering consulting firm, I reviewed the various types of available coverage and
experienced three major surgeries, and watched intently as other services offered and compared it to policies I currently
my grandson went through various minor and major medical have or once had in personal and business coverage. I’ll say I
CLEAN JOBS
AND
EVERYTHING
IN BETWEEN
DIRTY JOBS
VISIT CRANE PUMPS & SYSTEMS AT NGWA BOOTH #727 TO LEARN MORE
BARNES BURKS CROWN DEMING PROSSER WEINMAN
® ® ® ® ® ®
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Solinst Designs Tag Line for Accurate Well Depth Measurements Rockmore International
The Solinst Tag Line is a simple tool used primarily Introduces New 5-Inch
to measure total well depth and the depths of backfill Tubeless DTH Hammer
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well. The Tag Line uses a stainless-steel weight con- national introduces
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Y O
Replaces Rigid Pipes Used with
U
Submersible Pumps
As time goes
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The most
Since 1968, Service Wire has built a reputation
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PORTABLE
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Goulds Water Technology Lone Star Drills Upgrades Wolf Pump Personally Builds Each
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diameter is slimly hydraulic motors for its LS400T+. produces up to 600 gpm
shaped for easy instal- The LS400T+ water well and geo- and designed to fit in
lation in wells 4 inches thermal drill is Lone Star’s largest rig 6-inch casing (PVC or
and larger. and can drill as deep as 400 feet through steel). Multiple bear-
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The industry
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105 INJECTION PUMPS a broad knowledge of water wells and
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Didn’t find what you were looking for?
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to get alerts on used rigs Whether you are looking for the right job or the right employee, the
NGWA Career Center can provide you with an industry-specific listing
to hone your search. Questions? Call Alex at 800 551.7379, ext 1500,
or email abeaty@ngwa.org.
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186 WELL SCREENS 71 DRILLING EQUIPMENT
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I’m going to listen to all points of view, You must build a relationship with
and I want all our members to benefit your county officials and state
from being a member of the Association. representatives and senators. It’s
Scott King, PG, P.Geo., LHG essential when water issues come
in “A Commitment for All Professionals”, page 39 up you are at the top of the call list.
Jeremy Bach
in “WWJ Closeup”, page 10
The No. 1 thing to think of in a well tank is
to not really think of it as a storage device
but to think of it as part of the control system
to operate the pump because it works in It is vitally important you become
conjunction with the pressure switch. familiar with how to collect a
Wind Evans proper water test from a well.
in “Water Well Journal Q&A”, page 24 The customer is looking at you,
the well contractor or pump
While toolbox talks are not officially installer who has done the work
considered “safety training” by many on their well, for answers.
companies, they can be used as a best Gary Shawver, MGWC
practice supporting a company’s safety in “An Important Part of a Contractor’s
Responsibility”, page 42
training program, which in turn can help
fill in gaps regarding specific requirements.
Alexandra Walsh
in “Conducting Toolbox Talks”, page 44
MP255-100
Pick up and clean up to 500 gpm
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MP170-2SC MP255-2SC
Pick up and clean up to 350 GPM. Pick up and clean up to 500 GPM. Each MudPuppy® is outfitted with
Built with with a 118 Pump— Built with with a 118 Pump—Chrome a high wear CHROME centrifugal
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Groundwater Week
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