1

INTRODUCTION

Background of the Study

- Left aligned

- Double-space

- Maximum of four (4) pages only

- Follow the funnel-type of discussion (start with general information to the details)

- Present statistics, data, gaps seen, amongst others

Statement of the Problems

This study insert general objective. Specifically, it sought answers to the

following questions:

1. Insert specific objective

2. Insert specific objective

3. Insert specific objective

Hypotheses

Based on the aforementioned objectives, the following hypotheses are employed:

1. Insert hypothesis

2. Insert hypothesis

3. Insert hypothesis
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Theoretical Framework of the Study

This study is anchored to insert theories

Insert explanation of each theory according to the authors

To attain a conceptual framework for this study, the researchers have checked the

current theories

Conceptual Framework of the Study

Insert assumptions of each theory according to the student-researchers

In this study, the sociodemographic profile insert sociodemographic profile insert

the sociodemographic profile

Insert explanation of the interpolation of the sociodemographic profile and each

variable of the study

These possible relationships and differences are summarized by the following

conceptual framework:
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Figure 1

The Ilonggos’ Assessment of their Dining Experience and Satisfaction in Casual Dining

Restaurants as Influenced by Certain Factors.

Independent Variable Dependent Variables

SAMPLE ONLY
Dining Experience

SAMPLE ONLY
Respondents’ Profile:
Age
Sex
Monthly income
Educational attainment
SAMPLE ONLY
Customer Satisfaction
Product
Price
Place
Promotion
People
Process
Physical Evidence

- Define the important words in the title and the sociodemographic profile

- Arrange in alphabetical order

- Definitions from authors with publication years

Word. Insert conceptual definition (Author, Publication Year).

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In this study, insert operational definition

Significance of the Study

The results of the study may be beneficial to the following:

People or organization. Insert the significance.

Scope and Limitations of the Study

This study aims to determine the insert general objective.

Insert the month and year of the conduct of study, total number of respondents,

sampling technique.

Insert inclusion criteria

Insert exclusion criteria

Insert research method and research design

Insert statistical tools

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METHODOLOGY

Research Design

This study aims to insert general objective. Insert research design and research

method to be used.

Insert explanation of research design according to author/s with publication year.

Insert explanation of research method according to author/s with publication year.

Respondents of the Study

Insert number of respondents and inclusion criteria

Insert exclusion criteria

Table 1 revealed the profile of the respondents classified according to insert

textual presentation of the distribution of respondents.

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Table 1

The Profile of the Respondents

Category f %
A. Entire Group XXX 100.0

B. Sex
X X X
X X X

C. Age
X X X
X X X

D. Monthly Income
X X X
X X X
X X X

E. Educational Attainment
X X X
X X X
X X X
X X X

Data-gathering Instrument

The researcher will utilize XXX data-gathering instruments. Each instrument is

made of two (2) parts.

Part I, the Personal Data Sheet, contains the insert explanation.

Part II, the Questionnaire Proper, consists of items insert explanation.

XXX Questionnaire. This XXX questionnaire is composed of twenty-five (25)

items that determined the XXX.

The researcher used a five-point Likert scale and the participants were given four

(5) choices. Each of these responses were scored as follows:

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Response Score

Strongly agree 5

Agree 4

Neutral 3

Disagree 2

Strongly Disagree 1

To interpret the mean scores, the following scale of means and corresponding

interpretations are indicated as follows:

Scale of Means Interpretation

4.21 - 5.00 XXX

3.41 - 4.20 XXX

2.61 - 3.40 XXX

1.81 - 2.60 XXX

1.00 - 1.80 XXX

Data-gathering Procedure

This study will be conducted in Month Year. In this study, the data collection

procedure will observe the following stages:

First, the insert explanation of the validation process of the questionnaire (who

validated the questionnaires, result of validation, items suggested to be added, removed,

modified, etc.)
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Second, the insert explanation of the reliability process of the questionnaire

(where was the reliability test conducted, number of respondents during the reliability

test, reliability test results)

Third, insert explanation on the permission to conduct study

Fourth, insert explanation once permission on the conduct of study is approved

Fifth, insert explanation on the RERC process

Finally, insert explanation on retrieval, encoding, and interpretation of results.

Ethical Considerations

Purpose of this research.

Eligibility (Inclusion/Exclusion).

What will you do in this study.

Duration of the study.

Benefits to local communities.

Conflict of interest.

Protection of vulnerable participants.

Sharing of study results.

Risks.

Benefits.

Voluntary participation.

Confidentiality, anonymity, and privacy.

Who to contact.
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Data Analysis Procedure

Statistical Tool. Insert explanation of where will be used.

The .05 alpha level will serve as the criterion for the acceptance or rejection of the

null hypothesis.
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RESULTS AND DISCUSSIONS

Descriptive Data Analyses

Insert textual presentation of descriptive data analyses.

Table XXX

The XXX

Category M SD Description
A. Entire Group XXX XXX XXX

Legend: 4.21 - 5.00 (Excellent Dining Experience); 3.41 - 4.20 (Very Good Dining Experience); 2.61 3.40 (Fair Dining
Experience); 1.81 - 2.60 (Poor Dining Experience); 1.00 - 1.80 (Very Poor Dining Experience)
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Inferential Data Analyses

Insert textual presentation of inferential data analyses.

Table XXX

Significant Differences XXX (Tables will depend on the statistical tools to be used)

Mean
Category N H df p
Rank

*p < 0.05, significant

Conclusions

In view of the results, the following conclusions were drawn:

1. Insert first conclusion

2. Insert second conclusion

3. Insert third conclusion

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Recommendations

Based on the findings and conclusions, the following recommendations were

advanced:

1. Insert first recommendation

2. Insert second recommendation

3. Insert third recommendation

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REFERENCES

APA Format, 7th Edition

Andaleeb, Syed & Conway, Carolyn. (2006). Customer satisfaction in the restaurant

industry: An examination of the transaction-specific model. Journal of Services

Marketing. 20. 3-11. 10.1108/08876040610646536.

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APPENDICES
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Appendix A

Plagiarism Scan Certification (Proposal Defense)

 16

Appendix B

Grammarly Certification (Proposal Defense)

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
17

Appendix C

Validity Test Results

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
18

Appendix D

Reliability Test Result

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
19

Reliability Certificate
 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
20

Appendix E

Research Ethics Review Committee Approval

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
21

Appendix F

Translation Certificate
 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
22

Appendix G

Letter to the Owners of Casual Dining Restaurants

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
23

Appendix H

Letter to the Respondents

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
24

Appendix I

Informed Consent Form

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
25

Informed Consent Form Translated

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
26

Appendix J

Data-gathering Instrument
 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
27

Appendix K

Progress Report
 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
28

Appendix L

Plagiarism Scan Certification (Final Defense)

 UNIVERSITY OF SAN AGUSTIN
COLLEGE OF COMMERCE
DEPARTMENT OF HOSPITALITY MANAGEMENT
Iloilo City
29

Appendix M

Grammarly Certification (Final Defense)