• Early History

IMD312
traced way back to Samuel Green’s paper, Information services in libraries take a variety of form
‘Personal relations between librarians and including direct personal assistance, directories, signs,
Readers’ published in American Library exchange of information culled from reference source,
Journal (now Library Journal) reader’s advisory service, dissemination of
• Twentieth century information in anticipation of users’ need or interest
Public library reference department began and access to electronic information.
answering requests by phone, offering
reference services in branch libraries
• Present Century
Development of local electronic 1. Provision of Information
community information network enhances
the growth of state, regional and local
library consortia and systems
Definition 2. Instruction in the use of
• Present Day libraries and information sources
-Cooperative reference services not
restricted to the library’s collection alone
but librarian can tap information resources 3. Guidance in the choice of
in other libraries through out the state or History of Varieties of the library materials
across the entire Internet Information TOPIC 1: Reference
-Cooperative reference services not
restricted to the library’s collection alone
Services Introduction Services
but librarian can tap information resources to Reference
in other libraries through out the state or
across the entire Internet
& Information
Services
• Search systems for use within a single
corporation • Library Orientation
➢ Lockheed’s Dialog Electronic Types of
• Library Instruction
➢ System Development Corporation’s Reference Reference
ORBIT Services Functions • Bibliographic Instruction
• began with the development of computer-
assisted typesetting and printing. • Information Management
• publishers of indexing and abstracting Education / Information
services first used computers to print their
Literacy Skills
paper products.
• Ask A Librarian Services – remain the
most common name used for these
services.