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RFM RestoreFactorySettings UserGuide 1350 v2.4
RFM RestoreFactorySettings UserGuide 1350 v2.4
Fl ex i M u l ti r ad i o BT S W CD M A
Fl ex i M u l ti r ad i o BT S LT E
Fl ex i M u l ti r ad i o BT S T D - LT E
Fl ex i M u l ti r ad i o 10 BT S ED GE
Fl ex i M u l ti r ad i o BT S ED GE
Fl ex i M u l ti r ad i o BT S S i n gl e R A N
D ate : 1 9 t h O c t 201 6
This document contains following type
of information
Informative
Preventive X
Corrective
Additional categorization
Urgent
Security
Release Upgrade
SW Update
Parameterization
Information is classified as
Internal X
Public
Customer Specific
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Table of Contents
1. Purpose........................................................................................................................................... 5
2. Validity ............................................................................................................................................ 5
2.1 .... TECHNOLOGY .......................................................................................................................... 5
2.2 .... SYSTEM AND SW RELEASE ....................................................................................................... 5
2.3 .... PRODUCT ................................................................................................................................. 5
2.4 .... COMPATIBLE HW UNIT / VERSIONS ........................................................................................ 6
3. Keywords ........................................................................................................................................ 6
4. Terminology ................................................................................................................................... 6
5. Executive summary........................................................................................................................ 7
6. Quick guide ..................................................................................................................................... 7
7. Detailed description ...................................................................................................................... 8
7.1 .... WHAT DOES IT DO ................................................................................................................... 8
7.2 .... WHEN TO USE IT....................................................................................................................... 8
7.3 .... WHEN NOT TO USE IT .............................................................................................................. 9
8. Instructions .................................................................................................................................. 10
8.1 .... SW DEPENDENCY ................................................................................................................... 10
8.2 .... TIME REQUIRED TO PERFORM THE PROCEDURE ................................................................. 10
8.3 .... BTS PREPARATIONS ............................................................................................................... 10
8.4 .... USER PREPARATIONS............................................................................................................. 11
8.5 .... PROCEDURE ........................................................................................................................... 12
8.6 .... FXDB ‘TEMP’ CALIBRATION FILE WORKAROUND.................................................................. 22
8.7 .... CLEAR BTS LICENSING – LOGICAL TARGET ID ...................................................................... 23
8.8 .... OPERATION WITH NON-DEFAULT LOCAL ACCOUNT SETTINGS ......................................... 24
8.9 .... OPERATION WITH NON-DEFAULT SERVICE ACCOUNT SETTINGS ....................................... 24
9. Troubleshoot / Q&A .................................................................................................................... 25
Contact:
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Summary of changes:
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Changes between issues 2.1 and 2.2
Application 1.3.0.0
• When configuring LAN adapter settings, disable/enable LAN adapter settings to make sure
new settings are taken in use.
• Added SW update example for radio HW platform 3.x in chapter 8.5.
Changes between issues 2.2 and 2.3
Application 1.3.4.0
• Corrected failing SW update with 3.x HW platform modules.
Changes between issues 2.3 and 2.4
Application 1.3.5.0
• Corrected support for TD-LTE, FZNI radio module. Updated validity to cover FZNI.
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1. PURPOSE
This document contains generic information about products. These can be instructions that
explain problem situations in the field, instructions on how to prevent or how to recover from
problem situations, announcements about changes or preliminary information as
requirements for new features or releases.
2. VALIDITY
2.1 TECHNOLOGY
Technology Impact
GSM/EDGE X
WCDMA X
LTE X
TDD-LTE X
SRAN X
2.3 PRODUCT
Product
Flexi Multiradio BTS WCDMA
Flexi Multiradio BTS LTE
Flexi Multiradio BTS TD-LTE
Flexi Multiradio BTS EDGE
Flexi Multiradio 10 BTS EDGE
Flexi Multiradio BTS Single RAN
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2.4 COMPATIBLE HW UNIT / VERSIONS
RFM Restore factory settings – version 1.3.5.0 supports a variety of Flexi BTS RF modules.
3. KEYWORDS
4. TERMINOLOGY
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5. EXECUTIVE SUMMARY
Considerable number of Nokia Base Station Radio Modules are replaced and returned to Nokia
Hardware Services which are then recovered merely by a SW update at the repair center.
Restoring the Radio Module to its original factory settings, provides a viable onsite recovery
step potentially preventing unnecessary unit swap for repair.
Restore Factory Settings application for Radio Modules shall be utilized whenever the regular
recovery procedures (e.g. block/unblock, resets, reconfiguration, SW download) are not
possible or they do not recover the Radio Module from fault state.
6. QUICK GUIDE
1) Deflate Restore Factory Settings delivery package to local directory (e.g. C:\Temp), if not
done yet
2) PC's network properties shall be specified to match the following settings:
IP address as 192.168.255.126 (192.168.255.130 for 2G FSMF)
Subnet mask as 255.255.0.0. Disable/enable LAN adapter to make sure new settings are
taken in use.
3) Prepare target SW release to be available (in zip format).
4) Power up FSM
5) Connect LMP cable - check ping response at 192.168.255.129/192.168.255.131
6) Connect BTS Site manager – observe RFM’s in Hardware view.
Start recovery
To install target SW for both partitions, recovery procedure needs to be run twice.
With the Restore Factory Settings application, Flexi Multiradio Radio Module is restored into
factory delivered condition from SW management point of view. Restore tool does not
conduct any HW analysis/diagnostics.
Effectively the Restore Factory Settings application deletes the files from the memory
partition, from where the Radio Module start up is attempted, and restores it to an ideal state
with user selected target SW release.
The following are examples of fault states, restore factory settings procedure is expected to
recover Radio Module from – unless the fault is caused by more severe HW or SW failure.
Recovery procedure will update BTS SW to Radio Module. There is no need to remove RFM
from BTS Site in order to attempt recovery.
Recovery procedure removes existing BTS SW configuration and will upload and flash new
BTS SW files to RFM memory. Also check FSM SW configuration and check the need to
System Module recovery.
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7.3 WHEN NOT TO USE IT
Restore Factory Settings application is a SW update tool merely. The application does not
make any analysis on reported alarm history or events stored to RFM or FSM unit.
In case of more severe fault, restore procedure may be concluded successfully. However, it is
likely that the more severe fault state may not recover. Radio module is set to factory
settings only from SW management point of view.
Refer to existing BTS alarm documentation / BTS Site Manager Online Help for further
information on BTS fault descriptions and to be able identify fault ID’s that are caused by
real HW failure.
Typically 1907, 1908, 1910 and 1920 cannot be cleared with SW update.
Since restore application does not make analysis during RFM during recovery session, it is
possible that problem situation can reproduce after RFM unit has been once restored. In
this case further troubleshooting activities are needed to identify possible product SW
problem / HW failure. Radio RFS does not fix false alarms generated by RF SW.
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8. INSTRUCTIONS
8.1 SW DEPENDENCY
Any BTS SW package which supports the target RF module can be used to run SW
reinstallations routine.
Typically about 20 minutes is required for Restore Factory Settings application to complete
radio module recovery.
Make sure that RFS tool application can execute completely without any interruptions. In case
of accidentally interrupted session it is anyway worth trying again.
Switching power off-on between attempts may cause unrecoverable condition to radio
module.
There is no need to remove the radio module or any of the power/optical cabling in the
existing BTS setup when using restore tool. Recovery is performed on selected radio
module(s) only. Therefore, the other Flexi BTS modules can remain in the hardware
configuration.
Connect RF modules to Flexi System module. Modules can be connected to any FSM
ESMB/C & FSMF running GSM BTS SW
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FSMF/E/D/C running WCDMA/LTE BTS SW
If RF module is visible at the BTS Hardware view on BTS Site manager, recovery can be
attempted.
Equip and prepare the set up for Restore Factory Settings application:
2) Set LAN settings as 'Internet Protocol Version 4(TCP/IPv4)’ IP Address and Subnet mask as
192.168.255.130, 255.255.0.0 for 2G BTS scenario and 192.168.255.126, 255.255.0.0 for
WCDMA/LTE BTS scenario. Disable/enable LAN adapter to make sure new settings are taken in
use.
3) Connect Ethernet cable between laptop equipped and FSM LMP port.
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8.5 PROCEDURE
1) LAUNCH APPLICATION
RFS application requires a temporary folder for file handling and for collecting & storing log
files. If C:\Temp cannot be found, C:\RFS_logs is created during first time use.
Click 'Collect Data from BTS' - to fetch the data from BTS. This will open temporary TCP
connections to BTS.
Whenever a radio module is found, 'Available RF modules' is updated to display the list of
modules found (for example FR1_2_1 – FRGP and FR1_1_1 – FRGF).
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Note that the BTS Site manager connection cannot be active at the same time to target BTS.
Close active BTS Site manager connection, select ‘OK’ to close this window and click 'Collect
Data from BTS' again to continue.
From the list of modules visible in ‘Available RF Modules’, select a unit which is then
highlighted to confirm the selection. At the same in ‘Log’ window, current unit identifications
and SW versions displayed (for example FRM23.10.R18C). There can be one or several
modules selected at once. Different RFM module types can be recovered at the same time.
Click ‘SW release’ window, and the following dialog is opened to let user to choose target SW
for restore procedure. Restore procedure requires SW release to be in zip format as retrieved
in NOLS. SW release can be anywhere in local hard disk.
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When SW release successfully taken in use, the path to selected SW package is highlighted in ‘SW
Release’ window. At the same the corresponding RF SW versions found from selected SW release
are displayed in ‘Log’ window.
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5) START SW INSTALLATION – ‘RESTORE SELECTED RF MODULES’
Radio HW platforms 2.0, 2.1, 2.2, 2.3 and FZNI.
Click ‘Restore selected RF Modules(s)’ button, and RFM details selected are highlighted.
- Let procedure to work on the units
- For each RFM a separate window is opened
- When SW update is successfully completed, the corresponding SW update window is
automatically closed. RFM is then automatically reset.
- If SW update fails, the SW update window for the corresponding RFM is left open and the
log collection is prepared. A link to log location is displayed.
At the same another window is opened to display the progress of SW update. The SW update
is handled directly to RFM through FSM, and therefore a RFM parameter is prepared to allow
this to happen. RFM is reset to enable SW update procedure.
Note: RFS reset is taking about 5 minutes to get needed parameters activated.
‘Radio reset ongoing…’ print is displayed approximately 11 times in typical scenario. With FZNI
radio reset can take a bit longer (print is displayed 15 times).
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Whenever RFM is ready for SW update,
The files to be downloaded are displayed and actual file transfer is started. The window is
automatically closed whenever scenario is completed. Do not disturb operation while SW
download is in progress.
Note: Typically SW update requires about 6 minutes to get needed files transferred to RFM.
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When SW update is successfully completed, another RFM reset is issued to activate target SW
release.
The additional window to display SW update progress is automatically closed and the status in
main application is highlighted. Restore procedure is completed for selected RFM.
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6) START SW INSTALLATION – ‘RESTORE SELECTED RF MODULES’
Radio HW platforms 3.1, 3.2 and 3.3
Whenever steps 3) and 4) are repeated, the radio modules and target SW release are ready for
SW installation step. The procedure for radio HW platforms 3.1, 3.2 and 3.3 is slightly different
and requires less time to be completed compared to radio HW platforms 2.0…2.3.
Click ‘Restore selected RF Modules(s)’ button, and RFM details selected are highlighted.
- Let procedure to work on the units
- For each RFM a separate windows are opened
- When SW update is successfully completed, the corresponding SW update windows are
automatically closed. RFM is then automatically reset.
- If SW update fails, the SW update window for the corresponding RFM is left open and the
log collection is prepared. A link to log location is displayed.
At the same 2 separate windows are opened to display the progress of SW update. The SW
update is handled directly to RFM through FSM. No reset is required to prepare SW update
procedure.
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Second window is displaying the progress of application taking care of actual file transfer and
necessary commands to activate target SW release.
Both windows are automatically closed whenever scenario is completed. Do not disturb
operation while SW download is in progress.
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Successfully completed SW update scenario is displayed in the main log window.
Note: Typically SW update requires about 2-3 minutes to get needed files transferred to RFM.
The additional windows to display SW update progress are then closed and the status in main
application is highlighted. Restore procedure is completed for selected RFM.
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7) OBSERVE UPDATED SW VERSIONS
The SW versions for all detected units are displayed, for example FRM23.10.R27C
for FRGF - FR1_1_1.
8) CLOSE CONNECTIONS
To close connections used by RFS tool, select ‘Close TCP connections’. Now BTS Site manager
connection can be established again.
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8.6 FXDB ‘TEMP’ CALIBRATION FILE WORKAROUND
This step is automatically executed for FXDB modules during data collection from BTS.
‘TEMP’ - temperature calibration file may be missing from RFM permanent memory.
When TEMP calibration file is missing from the unit, 1902 alarm is reported in WCDMA/LTE
BTS.
In 2G BTS, 7604/7607 is reported. ‘03’ in diagnostic info indicates RF module file missing.
By selecting,
‘Yes’ – temperature calibration file is uploaded to RF module(s) and flashed to permanent
memory. RF module restart is needed to take it in use.
‘No’ – no calibration file update is done
When calibration file update has been successfully completed, a list of modules is displayed
including serial number. Also modules that did not require update are listed.
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By reselecting 'Collect Data from BTS', the existence of TEMP calibration files can be checked
with the connected RF modules.
The RF modules for which the TEMP calibration workaround was deployed has to be reset to
take new file in use. No further commissioning changes are needed to take this RF module in
use (if once already commissioned).
If there is no separate “FXDB RF Module update available” window shown after clicking 'Collect
Data from BTS', no TEMP file update is needed. In addition, ‘FXDB updateNeeded: False’ is
displayed in Log.
BTS Licensing - Logical Target ID for Flexi BTS (RAN1849) for Flexi Multiradio BTS WCDMA.
The unique Target ID exist in the WBTS consisting system module serial number and
timestamp information <serial number>_<time stamp> e.g. L6100232744_120551. By
deleting TargetID, RFM can be taken in reused and connected to system module. New targetID
can be stored to RFM. Deleting Target ID is optional.
.
The following steps enabled the removal of Target ID both from FSM and RFM
1) Clear Target ID from all RFM’s
2) Clear FSM Target ID with RFSToolv3 (TS-SRAN-HW-0080)
3) Reset site
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8.8 OPERATION WITH NON-DEFAULT LOCAL ACCOUNT SETTINGS
In case Local account has been changed, restore tool cannot access BTS and fetch
configuration details by using default username and password (Nemuadmin: nemuuser).
Restore tool will notify user in case local account does not work.
To enter new password for Local account, select Username/Password | Local Account |
Password and type password.
.
Now start over with selecting 'Collect Data from BTS' - to fetch the data from BTS.
In case service account has been changed, restore tool can request user to enter new
password. For example in LTE SW - RL70 and later, service account is needed to find out the
connection between radio serial number and IP address allocated to radio.
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9. TROUBLESHOOT / Q&A
1) Not able to login to the target unit with Restore Factory Settings application.
RFM detection must be successful to enable RFS procedure. If RFS application cannot find the
radio, power cycle FSM, power cycle RFM. If RFM is still not visible after these steps, RFS
cannot login to RFM. The connection problem is indicating software or hardware failure that
requires a repair.
Restore Factory Settings application for Radio Modules shall be utilized whenever the regular
recovery procedures (e.g. block/unblock, resets, reconfiguration, SW download) are not
possible or they do not recover the Radio Module from fault state.
3) Restore tool cannot login when chancing FSM to another FSM with other BTS SW
It is recommended to close restore tool application and start over when FSM type and BTS SW
technology has changed in target BTS.
4) Remote operation
5) RFM module used is not supported by RFS or RFM is not detected by RFS with certain
BTS SW release.
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