Assignment Title: Achieving Organizational Strategic Goals Using HR

Scorecard
Assignment Number: 2

Student Names: Taha Ali Khan, Umair Tariq , Sadia Amin

Isra Hareem

Student IDs: F2020001073, F2020001045 , F2020001110,

F2020001089

Subject Name: Human and Resource and Management

Section: B

Name of Resource Person: Sir Bilal Ahmed

Due Date: May 23, 2022

BS Aviation Management

Institution of Aviation Studies (IAS)

University of Management and Technology (UMT)

 Strategic aim of Turkish airlines:

‘to reduce accidents/crashes to become preferred European air carrier’

Strategy KPI Current Target Description

Reducing major Increasing the number of 7 hours/ month 13 hours/ Increasing the number of training's on
accidents/crashes training's on safety and month safety regulations will help in
handling emergency reducing accidents as minor mistakes
situations can result in large accidents. These
training's will help the pilots and crew
staff know about the importance of
safety regulations and they will be
prepared to deal with emergency
situations which will have a positive
impact on safety

Selecting the best 40% 35% Hiring should prefer more

experienced staff over freshers in
airlines safety department. Selecting
the best is important because pilots
are responsible for the operation of
the aircraft, the safety of the
passengers and crew members, and all
flight decisions once in the air.
Airline should strictly have to follow
the selection of pilots with usage of
zero drugs as pilot error is most
common cause of aviation accidents

Development in crew or 50% 75% Crew Resource Management (CRM)

cockpit resource is the effective use of all available
management resources for flight crew personnel to
assure a safe and efficient operation,
reducing error, avoiding stress and
increasing efficiency. In the area of
crew or cockpit resource management
and the monitoring of data, which are
aimed at reducing the risk of human
error. For example, cockpit data
monitoring systems – including
digital audio and visual recording
equipment can help to identify safety
 trends that can be addressed by
training, as well as to investigate
causes of accidents. This will ensure
the safety of aircraft and can be a vital
factor in reducing accidents.

Utilization of flight 30% 75% The utilization and technological

simulator training's enhancement of flight simulators has
been one of the biggest changes in
aviation. It helps pilots to learn both
basic and advanced skills. Overall,
flight simulation is a valuable way to
practice dealing with emergency
procedures in a low-stress
environment for pilots of any level,
This will be a vital factor of reducing
the accidents.

Demonstrate the safety Pre flight briefing is very important

briefing onboard for
flight attendants
25% 45% element of flight preparation is always
carried out before every flight to
ensure that all crew members are on
same page when it comes to the safety
of aircraft and apssengers.

Strategy KPIs Current Target description

Low cost leader Reducing cost of appraisal 200000 100000 By decreasing the overall cost of appraisal we can
become a low cost leader airline. We can decrease
the cost in appraisal
Internal integration 5% 14%  The internal integration will help reduce the cost
of recruiting, hiring and training. As we are
hiring an employee from within the company.

Online recruitment 3% 14% This will help company to dwindle its overall cost
which was previously invested on recruitment which
was not online. Giving an add on company's website
wouldn't cost much and it covers a larger number of
applicants.

Unwanted Turnover rate 15% 8% Not all turnover is bad. It’s usually positive when
bad performers leave. This is the number of good
performers leaving as a percentage of all performers.

Training Cost per Employee 300/$ 200/$ We can decrease the training cost per employee
which will ultimately be a vital factor of decreasing
the overall cost of airline