vision: local businesses that can compete competitively in capturing, attracting, and retaining

consumers. with a business that provides a variety of products that consumers need, provide quick
purchases without having to spend a lot of money and energy on consumers in finding the products
they want.

mission: to create a business with the concept of a shopping place for all people, both children and
the elderly.

plan: to become a convenience store that sells a lot of goods for home and school needs.

1. store: physical store is one of the reason of a success on business.

-located near housing and schools because it makes it easier for people to go shopping for
necessities.

- because it is close to a residential area, the community can save time and transportation costs.

- display items of interest for display.

2. price: price is the reason customers are satisfied shopping at the store.

- give a slightly cheaper price, for example: in other stores they charge $30 for a snack, but in their
own shop they sell it for $29.95. this makes customers think the goods in the store are cheaper.

-Membership concept: giving special member prices or gifts. hope that customers will become
members and come back to shop again.

- give bonuses or discounts for customers who have fulfilled the shopping requirements, for
example: if a customer has shopped up to $150, the store will give a 10% discount.

3. product: the importance of a product that is needed by customers such as providing a product or
brand that is most often used by the community.

4. app: in addition to having a physical store, we provide an app that makes it easier for people to
shop using their cellphones

- provide goods from the shop

- provide free shipping or promotions

-providing direct delivery to the customer's house

how to operate :

- provide the best service for customers, by providing employees who are smiling and happy to help
customers with shopping difficulties.

- fast service without wasting time, delivery of goods that are immediately sent the same day after
the order is received by store employees.

- take advantage of social media to promote business, in addition to promoting business to the
closest people and people who live in the area

- always check the price of goods or compare prices with other stores.
- choose employees carefully, provide contract employees and salaries that are in accordance with
their work.

- Collaborate with well-known companies so that more people are known.

Goals : - consistent with the main goal, which is to make it easier for people to shop for necessities

- can be known by the surrounding community and many people

- can understand customer shopping patterns.

Physical store
Products
Cabinets and display cases
Computers
Cash register and barcode scanner
Cashier content table
Air conditioner
Employee uniform
Water, electricity, etc
Delivery vehicle
Employee salary (part-timer)
Employee salary (full-timer)
Employee salary (driver)
Promotion