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UI/UX Design

portfolio
Fresh graduates who are trained in cultivating loyalty and always
hello, i’m naufal! practicing UI/UX Design skills, have an artistic sense and excellent
self-motivation to work in teams and individually.
my nickname :)

Professional Experiences
Links

areer ui/ux designer intern


Network
June 2022 - on going :)
linkedIn

behance
tutor and assitant laboratory
2017 - 2022
medium

Education

ui/ux design student


December 2021 - June 2022

UI/UX Designer

informatics engineering
2017 - 2021
Case Study
Intro

Emphatize

Define

Ideate

Improving Design on
App Protoyping

Test

Key

Insights
Overview
Intro

Emphatize

Maxim is an online motorcycle taxi company from Russia operating in Indonesia. Since
first introducing itself in 2018, Maxim's online transportation service has continued to Define
develop its services. Noted, now Maxim is present in 47 cities in Indonesia.

In the case that I raised, I will focus on the design Ideate

of the display
Protoyping
Role : UI/UX Desgine
Framework : Emphaty, Define, Ideation, Prototype, and Tes
Timeline : 4 Weeks
Test

Key

Insights
Intro

Why ?

Emphatize

Define

Because in the current Maxim display, there are


shortcomings in terms of layout or frame position, and Ideate

in terms of the use of color. This makes users have to


struggle and feel this application looks 'old fashioned'.

Protoyping

Test

Key

Insights
Intro

Research Plan

Emphatize

Objective

Define
Understanding user behavior when using
Maxim
Understanding user behavior when they want
to use services on Maxim
Ideate
Pain Point on Maxim display

Methodology : Qualitative Protoyping

In-Depth Intervie

Competitor Analysis (insert user behavior using Test

competitor analysis in interview)

Key

Insights
Intro

Sample Spesification
Emphatize

Have used Maxim's ojol service in the last 1 month (at least 2
times)
Maxim User Define
Man/ Woma

21-24 years old


Ideate

Sample Structure And i have found it ! Protoyping

5 people who fit the criteria and

Segment 21-24 Years Old ready for interview process


Test
Maxim User 5

Total Respondent 5
Key

Insights
Questions Answers Intro

Competitive
Apakah kamu pernah menggunakan
layanan dari app diluar MAXIM? Coba
“Pernah, biasanya sih pertama buat cek
harga. perbandingan harga. terus ngecek
“Saya menggunakan aplikasi
gojek dan grab untuk layanan
promo gitu. cari promo termurah. paling antar jemput dan juga

Study
tolong jelasin
ngegunain gojek dan grab kalo mua kirim membeli makanan” Emphatize
barang”

Bagaimana pengalaman kamu “Kadang tergantung ketersediaan “Merasa terbantu, tp akhir2


menggunakan layanan aplikasi drivernya, kadang lama juga gitu. ini (pas puasa) sekarang lebih
Define
tersebut? Overall baik” susah dapet driver. Ketika di
grab atau gojek susah dapet
In this case, I included five driver baru ke Maxim”
questions during interviews
regarding users using “Tampilan nya sekarang itu grab dan “Mudah dipahami, karena Ideate
Menurutmu bagaimana
competitor applications tampilan dari aplikasi gojek ngga ribet. lebih gampang untuk terbiasa make apliaksi itu
ngetag lokasi. dan di gojek terutama jadinya gampang aja.
regarding the appearance of tersebut?
kan udah punya gopay,bisa tranfser Gampang dalem memesannya,
the application sesama gopay. begitunya di grab
transfer dengan ovo nya”
dan mencari yang kita
inginkan”
Protoyping

Apakah tampilan homepage di gojek ngga ada yang bikin bingung, Ngga ngebingunin, baik-baik
dari app tersebut terus di grab juga ngga ada. karena aja
membingungkan kamu? make gojek dan grab cuman mobilitas
aja sama ngirim barang dan beli Test
makanan

Adakah tampilan lain yang Mungkin yang membuat bingung adalah Di gojek, kalo nyari
fitur goclub alamat.kadang ngga sesuai Key

membingungkan kamu selain


titiknya Insights
homepage?
Findings Intro

The cause of users experiencing difficulties, most of them in terms of the interface convey less
information
Emphatize
“Di maxim, hompage teralu simple, jadi merasa kurang dari fiturnya.

Homepage “Kurang bisa dipahami dan minim informasi, Ya, pada interface homepage kurang dapat dipahami dan juga minim
informasi. Halaman pemesanan layanan (ex:pemesanan antar jemput menggunakan motor.”
Define

“Bagian peta nya kurang penjelasan nama jalannya, sehingga membingungkan.

“Karena tampilan peta nya warna item, sedangkan mobil nya juga warna item jadi bingung dan ga keliatan
mobil nya.
Search Location Ideate

“Di Maxim bagian peta itu ngebingungin, karena tampilannya agak beda. kadang sulit dipake untuk menentukan
tujuan, dan penjemputan, petanya itu beda, dan penamaan gedung2 nya itu beda. jadi harus memakai nama
jalan. untuk nentuin titik jemput dan tujuan.”
Protoyping
“Ketika memesan ojol, untuk membatalkannya ada notif untuk ‘yakin ngebatalin?’ sehingga drivernya sudah keburu
Order Page dateng.”

“Bagian pembayaran non tunainya membingungkan.


Test
Payment Method
“Fitur pembayaran non tunai, tapi ngga paham gimana cara makenya.”

Cancel Order

“Udah dicancel atau belum, ngebingungin karena bacaanya ‘telah jalan’.“ Key

Page Insights
User Persona Intro

Emphatize

Define

Ideate

Protoyping

Test

Key

Insights
Customer Journey Intro

Emphatize

Define

Ideate

Protoyping

Test

Key

Insights
Current problem
This 'order has been cancelled' display is very
ambiguous, as it doesn't indicate the order has
been cancelled

The address is still incomplete to determine

the pick-up point/destination

The balance text is too big than the destination


text

There is space that can still be used Too few payment methods

Too many confusing cancellation options


Intro

Emphatize

Take Out Define

Ideate

"The Ojek Online application would be better if it provided clear Protoyping

information, especially on the homepage and provided clear pick-up/


arrival points and provided non-cash payment options to make it
easier for users." Test

Key

Insights
Intro

Actionable Insight
Emphatize

Judging from the results found, I decided to improve in these


sections : Define

Provide clearer information on the homepage, improve the layout to make it look neat and easy to understand 1 Ideate

Provide street addresses on maps, or add Gmaps for more detail in choosing roads.2

Distinguishing the color of vehicles and roads on the map, so that it can be seen to distinguish between roads and 3 Protoyping
vehicles

Provide clear information about non-cash service features, and add cashless payment methods 4
Test
Creating an informative display whether the order has been canceled or not. 5

Key

Insights
Intro

Emphatize

Define

Ideate

Protoyping

Test

User Flow
Key

Insights
Information Architecture Intro

Emphatize

Define

Ideate

Protoyping

Test

Key

Insights
Intro

Wireframes
Emphatize
As in the image below, I have improved 6 Maxim pages:

Define

Ideate

Protoyping

Test

Search
Payment
Driver Info
Cancer Order
Cancer Order

Homepage
Location Method Page Question Page
Key

Insights
Style Guide Intro

Color Typography Icon Emphatize

Define

Ideate

Protoyping

Test

Key

Insights
Style Guide Intro

Emphatize

Define

UI Kit
Ideate

Protoyping

Test

Key

Insights
Intro

Mock Up
Emphatize

Define

Using google maps so


that the location point Ideate
is much more accurate

Make a vehicle selection


Protoyping
menu without scrolling,
so as not to bother the
user
Test

Key

Homepage Search Location Insights


Intro

Mock Up
Emphatize

Define

Ideate

Protoyping
Add options in payment
method

Test
Align the nominal and
the sentence to make
it look neat
Key

Payment Method Driver Info Page Insights


Intro

Mock Up
Emphatize

Define

Indicates that the Ideate


cancellation has been
made

Summarize the cancellation Protoyping

options to be concise and


clear
Test

Cancer Order Question Cancer Order Page Key

Insights
Intro

Prototyping
Emphatize

Define

Click Here ! Ideate

Protoyping

Test

Key

Insights
Intro

Usability Test
Emphatize

Define

Ideate

Protoyping

Test

Key

Insights
Intro

Emphatize

Timeline
Define
In-Depth Interview, UT, and Reporting took one week

Ideate

Data Collection Protoyping

Google Form, Figma


Test

Key

Insights
Task Intro

Emphatize
Scenario : start from the homepag
trying to open the location page
trying to choose a payment method Define

trying to cancel the order


Ideate

Question : what do you think about the design?


Protoyping

Goals : find out user feedback about the design on

motorcycle motorcycle ordering flow Test

Key

Insights
Task Intro

Emphatize
Scenario : start from the homepage

Define

Task Analysis

Ideate
For the first time, the user accesses the homepage to
place an ojol order

Protoyping

Test

Key

Insights
Task Intro

Emphatize
Scenario : 2. trying to open the location page

Define

Task Analysis

Ideate

The user enters the pick-up point/destination as desired

Protoyping

Test

Key

Insights
Task Intro

Emphatize
Scenario : 3. trying to choose a payment method

Define

Task Analysis

Ideate
After inputting the location, the user selects an available
payment method

Protoyping

Test

Key

Insights
Task Intro

Emphatize
Scenario : 4. trying to cancel the order

Define

Task Analysis

Ideate

the user wants to cancel the order, by selecting one of


the reasons for the cancellation
Protoyping

Test

Key

Insights
Impression Intro

Design Effectiveness Familiarity Gesture Understanding Emphatize

Homepage Define

Search Location
Ideate
Payment Method

Driver Info
Protoyping

Cancel Order Quest

Cancel Order Page Test

Key

Insights

Good Neutral Bad


Intro

Emphatize

display is going well : Users are happier when

trying new designs, with a mix of many colors Define

that are more attractive to the user's view.

UT Result
Ideate

As an online motorcycle taxi application, Maxim Protoyping

must have an attractive appearance, this makes

the user feel at home in the application and


Test

looks more colorful

Key

Insights
Intro

What i learned from this case study


Emphatize

Becoming a UI/UX Designer is not easy, because you have to go


through several stages of a long and time-consuming process.
To finish this case is not easy for me, because I have to put in time Define

and stay consistent so that this case finish well.


Ideate

Way Forward
The design that I made one day will change. So the design that I Protoyping

made is not the end of an improvement


Being a UX and UI person is very helpful to be able to understand
user needs more deeply and strengthen understanding in this field Test

again.

Key

Insights
Thank You !

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