SIVERT DAS

216 Melita Ave. 778-922-7774

Toronto, Ontario M6G 2A2 Sivertd@gmail.com

HIGHLIGHTS OF QUALIFICATIONS
 Over 5 years’ experience providing exceptional customer service in fast-paced environments
 Passion for ensuring clients have a positive customer experience
 Excellent communication and interpersonal skills
 Hard-working, positive attitude, dependable, with a strong work ethic
 Work well independently or as part of a team
 Organized, detail oriented, and good at prioritizing tasks to meet deadlines
 Smart Serve Certified

RELEVANT SKILLS AND EXPERIENCE

Customer Service Skills
 Planned, coordinated, and led various activities for children at a summer camp
 Directed Campers to events and activities and participated in games
 Greeted guests, artists, and volunteers in a friendly and professional manner
 Fundraised for the festival by promoting the show to perspective patrons
 Interacted with the audience during intermission to promote a warm, friendly and open
environment for customers
 Processed client cash transactions using a cash register
 Kept box office and front-of-house areas tidy and professional-looking
 Handled reconciliation of the box office receipts
 Supported and led patrons with accessibility needs to their seats by physically assisting them
when necessary or showing them to their accessible seating, resulting in a smooth and satisfied
house with a diverse audience
 Aided the cleaning process of the theatre in a timely, efficient manner resulting in a speedy
cleanup process
 Skilled at handling customers concerns diplomatically to the satisfaction of the clients

Technical and Administrative Skills

 Managed a team of rotating volunteers effectively for a busy festival
 Proficient in Microsoft Office (Word, PowerPoint, Excel)

WORK HISTORY
Teaching Assistant, Purple Carrots Drama Studio, Ontario 2015, 2016, 2018
Camp Counselor, Camp Green Acres, Ontario 2017 – 2018
Stackt Market, Stackt Market, Toronto, On 2021
Front of House Manager, Victoria Fringe Festival, Victoria, BC 2019
Usher, Amicus Production, Ontario 2017
Cashier and Fundraiser, Musical Works Festival, Ontario 2015
Usher, Tarragon Theatre, Ontario 2015
Teaching Assistant, ArtHeart Community Arts Centre, Ontario 2016
Resident Care Representative, Castlewood Wychwood Towers Long-term Care Home, Ontario 2014

EDUCATION
Bachelor of Fine Arts, Theatre Program, University of Victoria, Victoria, BC 2021
Arts and Contemporary Studies Program, Ryerson University, Toronto, ON 2014 – 2016