EAP 5 ASSIGNMENT COVER SHEET

Name: Trịnh Gia Uyên I.D. WSU21000280

Class: EAP5-0921WSB-10
Assignment: (please circle) Res. Report Lit. Review Res. Essay

Assignment Question: (write out in full) The use of robotics and/or artificial
intelligence has a positive impact on society. Critically analyze and evaluate this
statement.
YouTube/ Google Drive link:
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Due date: 25/10/2021 Date submitted: 24/10/2021

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above declaration has not been signed.

Student’s Signature: Gia Uyen Date: 24/10/2021

EXTENSION – To be approved BEFORE original submission date

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If approved, new submission date ____/____/_____ Teacher’s Signature :___________________

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Name: Trinh Gia Uyen – Class: EAP5-0921WSB-10
 EAP 5 TITLE PAGE

Technology of robotics and AI

Name: Trinh Gia Uyen

Class: EAP5-0921WSB-10

Date: 24/10/2021

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Name: Trinh Gia Uyen – Class: EAP5-0921WSB-10
Pelau, C, Ene, I & Pop, MI 2021, ‘The Impact of Artificial Intelligence on Consumers’ Identity and

Human Skills’, Amfiteatru Economic, vol. 23, no. 56, pp. 33-45, DOI: 10.24818/EA/2021/56/33.

Fleming, P 2019, ‘Robots and Organization Studies: Why Robots Might Not Want to Steal Your

Job’, Organization Studies, vol. 40, no. 1, pp. 23–38, DOI: 10.1177/0170840618765568.

In the era of technological advancement, artificial intelligence (AI) and technology have been

increasingly applied in our daily life and the economy. It also becomes one of the most pressing

societal controversies since it may both positively and negatively affect contemporary society. “The

impact of artificial intelligence on consumers’ identity and human skills” by Pelau, Ene and Pop (2021)

elucidates the impacts of AI on economic growth and human life. Another article “Robots and

Organization Studies: Why Robots Might Not Want to Steal Your Job” by Fleming (2019) focuses

more narrowly on the impact of robots on employment. Both articles make a useful contribution to the

understanding of the impacts of AI on society.

In the research report “The impact of artificial intelligence on consumers’ identity and human

skills”, Pelau, Ene and Pop (2021) conducted a survey via questionnaire which concludes that the

benefits of AI surpass its drawbacks; however, people still should be aware of its impacts in the future.

Moreover, they also analyze whether the social circle can influence the perception of losing consumers’

identity while using AI. As a result, they can present a suitable mediation model between AI and the

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Name: Trinh Gia Uyen – Class: EAP5-0921WSB-10
consumers’ identity and human skills. Results confirm all of the authors’ 4 hypotheses about the

influence of AI and the social circle on the economy and human’s identity and its mediation model. In

conclusion, the authors claim that AI brings more positive impacts rather than negative ones on

contemporary society. Finally, they give some recommendations which help AI and technology can be

used more efficiently.

Different from the aforementioned article, a paper by Fleming (2019) named “Robots and

Organization Studies: Why Robots Might Not Want to Steal Your Job” mainly focuses on the

relationship between robots and joblessness. He argues that despite the significant development of AI

and computerization, jobs have still not disappeared, especially poorly paid and low-skilled jobs.

Moreover, he also emphasizes “bounded automation” and “public organization studies” as the two most

crucial terms in his article which show the relationship between organization and employment as well

as pressing public controversies. In the end, he gives some possible solutions to counter the negative

effects of “bounded automation” and suggests more studies in the future.

“The impact of artificial intelligence on consumers’ identity and human skills” is possibly

beneficial for not only large organizations but also individuals to precisely understand the impacts of

AI on different aspects of life. As there is a logical structure with specific titles in this article, readers

can easily read and follow all information and details. Moreover, this article is based on a survey with

an enrollment of 740 people of all ages, which makes it more reliable and convincing. However, the

authors use excessive technical jargon and formulas in the results section. Perhaps, it would have been

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Name: Trinh Gia Uyen – Class: EAP5-0921WSB-10
easier for readers to completely understand if they had given more interpretations about those technical

words and formulas.

In contrast, Fleming’s article seems to be more suitable for experts and organizations than

individuals or employees. In his paper, Fleming thoroughly discusses the development of AI and robots

in contemporary society, its effects on employment and suggestions for organizations but it lacks

specific solutions for individuals and employees. It would have been better if he had given more

practical recommendations for individuals and employees to at least keep their current jobs. In

addition, similar to the article above, it is difficult to comprehend because the author uses too much

technical jargon without explanation throughout the article. Despite all the limitations, the information

in this article is relevant and reliable since Fleming puts forth a diverse range of references from

different researchers.

In conclusion, both articles make positive contributions to the broad understanding of

technological advancement and its influence on the economy and human life. The first article is helpful

to understand the impacts of AI on the economy and consumers’ self-identity and skills. However, the

authors should have used less technical jargon in the results section. For an insight into robots and its

influence on employment, readers may tend to read the Fleming’s paper, but there is still a lack of

recommendations for individuals and employees.

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Name: Trinh Gia Uyen – Class: EAP5-0921WSB-10