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BUSINESS ENGLISH · BUSINESS VOCABULARY · ELEMENTARY (A1-A2)

THE
WORKPLACE

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1 Types of workplaces

Write the words below the pictures. Where do you work?

a call centre a closed office a factory

an open office a retail outlet a warehouse

1. 2. 3.

4. 5. 6.

2 Around the workplace

Where do you usually find these workplace things? Put the words in the correct categories on the
next page. Some words can belong to more than one category.
a cash desk a desk a machine a monitor a photocopier a price tag
a printer a robot a table a tray a water cooler shelves

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ELEMENTARY (A1-A2)

THE WORKPLACE

In an office:

In a canteen:

In a factory:

In a shop:

1. I’m a bit thirsty. Where is your ?

2. The manual for the new machine is on one of the .
3. Don’t operate this without gloves.
4. How much does this cost? I don’t see the .
5. I want to make a copy of this document. Where is the ?
6. This is a self-service canteen. Take a from over there.
7. I can’t visit their website because my is broken.
8. If you want to pay for this product, go to the .
9. The salt and pepper are on the .

What do you have in your place of work? Tell your partner.

3 Work life

Match the verbs on the left with the nouns on the right.

1. sign a break

2. drink a conference

3. operate a machine

4. receive coffee

5. take contracts

6. attend customers

7. fix phone calls

8. serve problems

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ELEMENTARY (A1-A2)

THE WORKPLACE

4 Ask your partner

Work in pairs. Ask questions with ‘How often do you .....?’ and the phrases in Exercise 3. In the table,
write your answers (e.g. ‘sometimes’, ‘often’, ‘every day’, ‘once/twice a day/week/month/year’, ‘hardly
ever’, ‘never’).
A: How often do you serve customers?
B: I serve customers every day.

Task You Your partner

sign contracts

drink coffee

operate a machine

receive phone calls

take a break

attend a conference

fix problems

serve customers

Report your answers to the class.

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TEACHER MATERIALS · ELEMENTARY (A1-A2)

THE WORKPLACE

Key
1. Types of workplaces

Give students a couple of minutes to complete the exercise. Check answers; model and drill pronunciation.
1. an open office 2. a closed office 3. a factory
4. a call centre 5. a warehouse 6. a retail outlet

2. Around the workplace

In an office: a printer, a water cooler, a desk, shelves, a photocopier, a monitor

In a canteen: a tray, a table
In a factory: a machine, a robot
In a shop: shelves, a cash desk, a monitor, a price tag

1. water cooler 2. shelves 3. machine 4. price tag 5. photocopier

6. tray 7. monitor 8. cash desk 9. table

3. Work life

Students can work individually and check in pairs.

1. sign −→ contracts 2. drink −→ coffee
3. operate −→ a machine 4. receive −→ phone calls
5. take −→ a break 6. attend −→ a conference
7. fix −→ problems 8. serve −→ customers

4. Ask your partner

Go through the adverbs and expressions of frequency and review word order. Model the activity with a strong
student. Monitor the exercise and have students report their findings to the class to practise the third form of the
present simple.

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