1.

Vacancy Information

Vacancy Announcement: Yaounde-2022-030

Position Title: Mail Room Supervisor - All Interested Applicants / All
Sources
Series: 0130
Grade: 7
Location(s): Yaounde, CM
2. Personal Information

Name: MICHEL THOLO THOLO

Email: tholotholo237@gmail.com
Telephone 1: Mobile - 699646941
3. Veterans' Preference and Military Service

Veterans' Preference: Not a veteran.

4. Eligibility Questions

PERSONAL INFORMATION

1.Does your relative work in this Embassy or Consulate?

Answer: No

NOTE: Relative is a husband, wife, domestic partner, member of household, father,

father-in-law, stepfather, mother, mother-in-law, stepmother, son, son-in-law,
stepson, daughter, daughter-in-law, stepdaughter, brother, brother-in-law, half-
brother, sister, sister-in-law, half-sister, uncle, aunt, first cousin, nephew, or niece.

2.Are you able to legally work in this country?

Answer: Yes

NOTE: U.S. Government does not sponsor work visas unless specified on the
Vacancy Announcement.

3.If this job includes driving a U.S. Government vehicle, do you have a current and
valid driver's license?

Answer: No

CITIZENSHIP

Select all that apply and include the required documents (as stated) with the
application. Additional documents may be requested by HR at the interview phase.

4.Are you a U.S. citizen listed on the travel orders or approved OF-126 (or other
agency equivalent) of a direct hire FS, CS, or uniformed service member assigned
(not TDY) to this U.S. Mission and under Chief of Mission authority, or to an office of
the American Institute in Taiwan?
Answer: No
5. Education & Experience

Education
Do you have any education
Yes
you would like to include?:

1. Education

Education Level: Graduate

School Name: Université de yaoundé 2

Attended From: Month: 10 Year: 2018

Attended To: Month: 07 Year: 2020

Education Duration: 1 year 9 months

Location: Faculté des sciences économiques et de gestion

Degree / Diploma /
Licence
Certification:

Major Subject: Management et Marketing

Did you Graduate?: Yes

Work Experience
Do you have any work
experience you would like to Yes
include?:

1. Work Experience

Job Title: responsable Marketing et gestionnaire de projets

Job Type: Full Time

Employed From: Month: 02 Year: 2018

Employed To: Month: 06 Year: 2021

Work Duration: 3 years 4 months

 Employer Name: HIAG JOSEPH

Employer Address: Mvan sud vers le complexe BEAC

Employer Phone Number: 6 57 06 85 00

Salary: 300000

Salary Currency: XAF - CFA Franc BEAC

Salary Frequency: per month

Hours Per Week: 40

Supervisor Name: Hiag Joseph

Supervisory
Yes
Responsibilities?:

Main Duties & élaboration et mise en œuvre de la stratégie,

Responsibilities: prospection et stratégie commerciale

Reason for Leaving: mobilité financière et fin de contrat

Languages

1. Language

Language: FRENCH

Speaking: Fluent

Reading: Fluent

Writing: Fluent

2. Language

Language: ENGLISH

Speaking: Good Working Knowledge

Reading: Good Working Knowledge

 Writing: Good Working Knowledge

Additional Information
Other Names Used: Mike
6.Vacancy Questions

All grades responses

1.Are you able to legally work in this country?

Answer: Yes
Follow-up Questions

1.If yes, tell us more about yourself and if applicable, select the type of permit you
currently possess (upload the appropriate paperwork in the Documents section)

Answer: I am a citizen of this country.

2.Are you a current employee of this mission/consulate?

Answer: No

3.Are you a former employee of this mission/consulate?

Answer: No

4.Do you have the required education as stated in the Vacancy Announcement?

Answer: Yes

5.What is the highest level of education you have completed?

Answer: University Degree

6.Do you have the required experience as stated in the Vacancy Announcement?

Answer: Yes

7.Select your years of experience for this position. (See Vacancy Announcement.)

Answer: 3 to 4 years
 8.Do you have the required language level (s) for the listed language (s) in this
vacancy announcement?

Answer: Yes

9.Where did you first see/hear about this position?

Answer: Online Job Board (i.e. Indeed, Monster, Glassdoor)

10.Which choice describes your highest level of experience working with

organizational mail?

Answer: I assisted others by reviewing mail and routing it as instructed.

11.Which choice describes your highest level of experience with mail?

Answer: I received training on screening local and international mail for hazardous
substances but have not yet applied it on the job.

12.Which outgoing mail tasks have you performed?

Answer: Facing

13.Have you prepared documentation/permits to expedite customs exemptions for

incoming and outgoing mail/property?

Answer: Yes

14.Do you have the required supervisory experience as stated in the Vacancy
Announcement?

Answer: Yes

15.If yes, for how long have you supervised staff?

Answer: 3 to 4 years
 16.Which response best describes your leadership style?

Answer: I give detailed descriptions of how work should be performed.

17.How often have you interacted with customers?

Answer: Weekly

18.Have you helped individuals who are difficult, hostile, and/or distressed?

Answer: Yes

19.Have you provided customer service in an environment where you met strict
deadlines on a regular and recurring basis?

Answer: Yes

20.What is the highest level of independence you have had when solving problems
at work?

Answer: I provided group recommendations to a team leader.

21.Have you performed work that required you to follow strict rules and
regulations?

Answer: Yes

22.Which response describes your highest level of experience managing an

information resource?

Answer: I have been responsible for entering new data or revising data within an
information resource such as a database.

23.Have you performed inventory of supplies, equipment, or other office materials?

Answer: Yes
7.The following documents are requested for this vacancy.

Date
Submission
Document Type Description Filename Received
Type
(MM/dd/yyyy)

Copy of
Orders/Assignment
No document Submitted
Notification (or
equiv.)
DD-214 (Member
No document Submitted
Copy 4)
High School E51C834E-9886- 11/04/2022
Licence en administration et
Diploma or 4632-8F3F- UPLOAD 07:52:21
gestion d’entreprise
equivalent 76DC378A592D.jpeg AM
11/04/2022
pdf copier-CV
Other Document Curriculum vitae UPLOAD 07:55:35
actualisé.pdf
AM
Other Document 2 No document Submitted
8FAB2622-BDCE- 11/04/2022
Photocopie de La Carte
Other Document 3 4A4C-BFAF- UPLOAD 07:59:18
d’identité
DF5BD35A7721.jpeg AM
Passport No document Submitted
Residency Permit No document Submitted
SF-50 No document Submitted
8.Resume
9.Vacancy Announcement

Announcement Number: Yaounde-2022-030

Mail Room Supervisor - All
Position Title: Interested Applicants / All
Sources
Open Period (MM/dd/yyyy): 11/04/2022 - 11/18/2022
Series/Grade: LE - 0130 7
Vacancy Time Zone: GMT+1
Salary: XAF FCFA9,501,199
Work Schedule: Full-time -
Promotion Potential: LE-7
Hiring Agency: Embassy Yaounde
Duty Locations: 1 Vacancies in Yaounde, CM
Telework Eligible: No
HR Section
For More Info: 000-000-0000
ydeapplicants@state.gov
Hiring Path: • Open to the public
For USEFM - FP is 07. Actual FP
salary determined by Washington
Who May Apply/Clarification From the Agency:
D.C. • All Interested Applicants /
All Sources
Public Trust - Background
Security Clearance Required:
Investigation
Appointment Type: Permanent
• Indefinite subject to successful
Appointment Type Details: completion of probationary
period

We encourage you to read and

understand the Eight (8)
Marketing Statement:
Qualities of Overseas Employees
before you apply.

The work schedule for this

position is:

• Full Time (40 hours per

week)
Job Summary:
Start date: Candidate must be
able to begin working within a
reasonable period of time upon
receipt of agency authorization
and/or clearances/certifications
 or their candidacy may end.

Supervisory Position: Yes

Relocation Expenses Reimbursed: No
Under the supervision of
Information Management
Specialist, manages all
unclassified pouch and
diplomatic mail operations at the
mailroom, supervising and rating
two (2) Mail Clerks who support
all mailroom functions. Serves as
primary local liaison with airport
authorities, and mail handling
contractors. Sorts and distributes
mail, processes incoming
diplomatic pouches, and
prepares diplomatic pouches for
dispatch. Responsible for
transportation, safeguarding,
receipt and delivery of all
Major Duties: incoming and outgoing
unclassified diplomatic pouches.
Maintains all required paperwork.
Ensures all security standards
are met for proper storage and
handling of Diplomatic Pouch
and Mail (DPM) registered,
certified and pouch material.
Provides guidance to all offices
authorized to use pouch
services. Tracks and is
accountable for all funds issued
to the mailroom. Ensures all
Blanket Purchase Agreement
(BPA) contracts are kept up-to-
date and tracks and updates the
mailroom Franking machines
required for official postage.
EXPERIENCE: At least two
years in external or internal
customer service where tasks
included, problem solving and
mail handling or other related
clerical experience, plus one (1)
Requirements: year of supervisory or team lead
experience are required. JOB
KNOWLEDGE: Thorough
knowledge of standard office
practices. Knowledge of
Department of State Diplomatic
Post Office and host country post
 regulations and procedures;
knowledge of local post offices,
airport, and train facilities, as well
as a local courier systems; good
understanding of
Mission’s organization,
function, personnel, and
practices of the agencies to
which mail service is provided.
Familiarity with Embassy
physical layout and locations of
individual personnel. Have a
basic understanding of the
Vienna Conventions and other
international treaties regarding
diplomatic shipments. These may
be tested.

Successful completion of
Education Requirements:
secondary school is required.

LANGUAGE: Good Working

Knowledge in English and
French (speaking/reading/writing)
are required. This may be tested.

SKILLS AND ABILITIES: Must

show ability to supervise and
manage staff effectively.
Excellent interpersonal and
customer service skills, including
ability to calmly handle customer
complaints up to the Executive
level. Strong computer skills
including typing skills and
accurate data entry into web
Evaluations: applications, with knowledge of
the Microsoft Office Suite (Excel,
Word, and Outlook). Must be
willing to work flexible hours, if
required. Must be able to lift 70
pounds and safely move up to
250 pounds with assistance from
coworkers or use of mechanical
devices. These may be tested.

EQUAL EMPLOYMENT
OPPORTUNITY (EEO): The
U.S. Mission provides equal
opportunity and fair and
equitable treatment in
employment to all people without
 regard to race, color, religion,
sex, national origin, age,
disability, political affiliation,
marital status, or sexual
orientation.

Qualified female applicants are

encouraged to apply.

All applicants under

consideration will be required to
Qualifications: pass U.S. Embassy issued
medical and security
certifications.

All candidates must be able to

obtain and hold a U.S. Embassy
issued Security clearance.
How to Apply: To apply for this position click the
“Submit Application” button. For
more information on how to apply
visit the Mission internet site.

To qualify based on education,

you MUST submit the requested
degree and / or transcripts as
verification of educational
requirement by the closing date
of this announcement. Failure to
provide requested information, or
the information is insufficient to
verify eligibility, may result in
disqualification for this position.

All Applicants:
Required Documents:
• Residency and/or Work
Permit (if applicable)
• CNI OR Passport copy (as
applicable)
• High School Diploma or
equivalent

Eligible Family Member

Applicants:

• Copy of Sponsor's
Orders/Assignment
Notification (or equivalent)
 • Passport copy
• DD-214 - Member Copy 4,
Letter from Veterans’
Affairs, or other supporting
documentation (if
applicable)
• SF-50 (if applicable)

ONLY Applicants who are invited

to take a language or skills test,
or who are selected for an
interview will be contacted via
email.

For further information - the

complete position description
listing all of the duties,
Next Step:
responsibilities, required
qualifications, etc. may be
obtained by contacting the
Human Resources Office.

Thank you for your application

and your interest in working at
the U.S. Mission in Yaounde,
Cameroon.

Locally Employed Staff, including

Members of Household (MOHs),
and Third-Country Nationals
(TCNs), working at the U.S.
Mission in Yaounde, Cameroon
may receive a compensation
package that may include health,
Agency Benefits:
separation, and other benefits.
For EFMs, benefits should be
discussed with the Human
Resources Office. The pay plan
is assigned at the time of the
conditional offer letter by the HR
Office.

For the current COVID-19

Requirements please visit the
following link.

Other Information: HIRING PREFERENCE

SELECTION PROCESS:
Applicants in the following hiring
preference categories are
extended a hiring preference in
the order listed below.
Therefore, it is essential that
these applicants accurately
describe their status on the
application. Failure to do so may
result in a determination that the
applicant is not eligible for a
hiring preference.

HIRING PREFERENCE ORDER:

1. AEFM / USEFM who is a
preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with
reemployment rights **

* IMPORTANT: Applicants who

claim status as a preference-
eligible U.S. Veteran must submit
a copy of their most recent DD-
214 (“Certificate of Release or
Discharge from Active
Duty”), Letter from Veterans’
Affairs which indicates the
present existence of a service-
connected disability dated within
the past six months, equivalent
documentation, or certification. A
“certification” is any written
document from the armed forces
that certifies the service member
is expected to be discharged or
released from active duty service
in the armed forces under
honorable conditions within 120
days after the certification is
submitted by the applicant. The
certification letter should be on
letterhead of the appropriate
military branch of the service and
contain (1) the military service
dates including the expected
discharge or release date; and
(2) the character of service.
Acceptable documentation must
be submitted in order for the
preference to be given.

** This level of preference

applies to all Foreign Service
employees on LWOP and CS
with re-employment rights back
to their agency or bureau.

For more information (i.e., what

is an EFM, USEFM, AEFM,
MOH, etc.?) and for additional
employment considerations,
please visit the following link.
10.Declaration

I certify that, to the best of my knowledge and belief, all of the information on and attached to this
application is true, correct, complete, and made in good faith. I understand that false or fraudulent
information on or attached to this application may be grounds for not hiring me, or for
separation/dismissal after I begin work, and may be punishable by fine or imprisonment according
to this country's law or U.S. law. I understand that any information I voluntarily provide on or
attached to this application may be investigated.

Date Received: 11/04/22 08:01:36 AM