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System and Analysis Design Lab - Act 3
System and Analysis Design Lab - Act 3
New Century Health Clinic offers preventive medicine and traditional medical
care. In your role as an IT consultant, you will help New Century develop a new
information system. Background New Century Health Clinic’s office manager,
Anita Davenport, recently asked permission to hire an additional office clerk
because she feels the current staff can no longer handle the growing workload.
The associates discussed Anita’s request during a recent meeting. They were
not surprised that the office staff was feeling overwhelmed by the constantly
growing workload. Because the clinic was busier and more profitable than ever,
they all agreed that New Century could afford to hire another office worker. Dr.
Jones then came up with another idea. He suggested that they investigate the
possibility of computerizing New Century’s office systems. Dr. Jones said that a
computerized system could keep track of patients, appointments, charges, and
insurance claim processing and reduce paperwork. All the associates were
enthusiastic about the possibilities and voted to follow up on the suggestion. Dr.
Jones agreed to direct the project. Because no member of the staff had computer
experience, Dr. Jones decided to hire a consultant to study the current office
systems and recommend a course of action. Several friends recommended you
as a person who has considerable experience with computerized business
applications.
Assignments
2. Does the proposed system present a strong business case? Why or why not?
3. For each type of feasibility, prepare at least two questions that will help you
reach a feasibility determination.
Operational Feasibility:
1. Will the new digital system would ease the current and future work
overload, due to company’s increasing market share?
2. Will the new digital system be user friendly as none of the member of
the staff has computer experience?
Technical Feasibility:
1. Will the company have the necessary hardware, software, and network
resources which supports the system that I’m going to built for the
COLLEGE OF INFORMATICS AND COMPUTING STUDIES
Systems Analysis and Design
Laboratory Activity Compilation
business? If not, can those resources be acquired within the budget the
company is setting to separate for the re-engineering?
2. Will the system be able to handle future transaction volume and
company growth?
Economic Feasibility:
1. Does the projected benefits of the proposed system outweigh the
estimated costs usually considered the total cost of ownership (TCO)?
2. Does the budget provided by the company to build the new system to
make profit in long run be supported by the tangible and intangible benefits
the system would provide to the company?
Schedule Feasibility:
1. Can the project be completed within the timeframe the company wants
us to finish? If not, are they willing to increase the budget to finish it on that
particular time frame?
2. Will the project management techniques be available to coordinate and
control the project?