Account Manager

Wanted

Location: Limassol/ Cyprus

TIOmarkets is a forex and CFD broker with registered entities in the UK and Saint Vincent and the Grenadines. We offer over 100 trading
instruments with choice of fixed or variable spreads. We are trying to revolutionise the trading world by making it more transparent and
offer a unique model to our clients.

We are currently looking to recruit a high-caliber individual for the position of Account Manager, to work alongside the sales team in
Limassol, Cyprus.

Job description:

Main duties and responsibilities of the role: Key Attributes

• Generating and developing trading clients from new leads;
• Handle the leads generated and contacting prospective
clients to sell the company’s product;
• Maintaining a high volume of client contact via phone, chat,
and email;
• Promoting the company’s products and services in an
effective and efficient manner;
• Providing proactive and excellent client service at all times;
• Providing clients with ongoing updates on the market;
• Ensuring effective delivery of the service, meeting the
company’s standards;
• Assisting new clients to begin trading; ensuring accurate
administration of sales and account opening;
• Assisting clients with any platform/financial trading related
queries;
• Providing training to clients on the company’s products and
trading systems;
• Informing all existing and potential clients of any new
products and promotions that the company is offering;
• Meeting daily, weekly and monthly targets set by the
company;
• Meeting company’s KPIs;
• Providing ongoing professional guidance to existing and
new clients;
• Actively following up on queries and providing feedback to
customers ensuring that the clients receive the best level of
service;
• Demonstrate the ability to interact and cooperate with
colleagues, build trust, communicate effectively, drive
execution, focus on the client, solve problems creatively
and demonstrate high integrity;
• Adhering to all company’s policies and procedures, ensuring
that all relevant compliance obligations are met and are in
line with the relevant authority requirements;
• In addition to these duties, the employee may from time to
time be required to undertake additional or other duties
within his capacity to meet the needs of the employer’s
business.
• One years’ experience required
• BA/MSc degree in Economics/ Finance/ Banking/
Business Management or related field;
• Knowledge of financial markets (Advanced knowledge of
technical and fundamental analysis);
• Proven sales track record and ability to work on targets
set by the company;
• Highly competitive nature, with a desire for fast career
progression;
• Money-driven, enthusiastic, dynamic and self-motivated
with strong sales skills;
• Self-confidence and hunger for success;
• Customer support oriented;
• Excellent organizational and time management skills;
• Outstanding communication skills;
• Deliver exceptional results and have the ability to work
under pressure in a fast-paced environment;
• Strong negotiation skills and ability to close deals;
• Ability to work independently as well as within a team in
a highly professional manner;
• Business fluency in English;
• Additional languages will be considered an advantage
We Offer:
• Active and business environment, with the ability for
professional growth
• professional team and friendly atmosphere
• Attractive remuneration package depending on
qualifications and experience
• Participation in employee discount scheme
• Full health care after a six-month probationary period
If interested please send your CV to careers@tiomarkets.com